Clinical Manager, Palliative & Complex Continuing Care

Baycrest Hospital has an opportunity for a

 CLINICAL MANAGER

Palliative & Complex Continuing Care

Position Type: Temporary Full-Time (up to 6 months)

Shift Type: Days, no weekends (subject to change)

Bi-Weekly Hours: 70 Hours

Posting Number: 7748

Union: Non-Union

Date Posted: April 10, 2024

Job Summary:

Reporting to the Director, Hospital Services, the Clinical Manager for Palliative and Complex Continuing Care is accountable for ensuring clinical and operational excellence in these areas. The Clinical Manager will be responsible for promoting a culture of patient and family centered care by developing and supporting high performance teams while ensuring quality patient care. In collaboration with the leadership team, the Clinical Manager will support the development and implementation of program planning and the evaluation of services to meet the needs of the specific patient populations. The Clinical Manager will have the opportunity to contribute to supporting new directions aligned with our vision, mission and values. Communication and collaboration with patients and their families, interprofessional team members and system partners are core expectations of this role. This is a great opportunity for someone to be part of, and learn from, a dynamic and supportive clinical team.

On-Call rotation is required within this management role.

Responsibilities include but are not limited to:

• Supports the interprofessional team in the development of solutions/service delivery that provides exceptional patient/family care
• Fosters the implementation of best practices, quality documentation practices and accountability models
• Ensures an interprofessional approach to care, recognizing the unique contribution of each team member
• Contributes to the organization and the program in the realization of Baycrest’s mission, vision, values and strategic plans
• Develops and implements quality improvement processes, including metrics and performance indicators
• Models a patient and family centered care approach, and responds effectively to and addresses issues identified by patients and family members in a timely fashion
• Coaches, mentors, supports, and facilitates the creation and maintenance of an environment that fosters creativity, and professional judgment
• Encourages staff initiative, accountability and critical thinking skills in resolving clinical issues
• Provides point of care resources to ensure safe and effective patient care
• Identifies trends, issues and challenges requiring change in practice patterns or processes
• Works collaboratively with the leadership team and taking joint accountability for patient outcomes, financial/operational budgets and utilization targets and overall unit performance

Qualifications include but are not limited to:

• Current membership in good standing with a Regulated Health Discipline Professional College in Ontario
• Baccalaureate Degree with a Master’s Degree achieved or in progress, preferred
• Current and valid Basic Cardiac Life Support (‘BCLS”) certification
• Significant experience in the field of Palliative Care and/or Gerontology and Complex Continuing Care
• Demonstrated financial management skills
• Minimum 3 (three) years of progressive leadership, management and/or supervisory experience, preferably in a Hospital environment
• Demonstrated effective and innovative leadership, critical thinking, problem solving and judgment skills
• Knowledge and skill in program development, implementation and evaluation
• Knowledge of and the ability to work effectively with Meditech, Safety Event Reporting System (‘SERS’) and other Hospital Information systems including Microsoft Office software applications
• Previous management experience in a unionized environment and knowledge of collective agreements preferred

Additional Benefits:

• 6% Vacation
• Opportunity to enroll in the Healthcare of Ontario Pension Plan (HOOPP)
• Access to 24/7 Employee Assistance Program
• 24/7 Gym access for all employees
• Employee Discounts

INTERNAL APPLICANTS:  Please submit your application online through the Baycrest intranet. Failure to include your resume may affect your candidacy for this position. All communication related to this job posting will be sent to the email address used to submit your application.

EXTERNAL APPLICANTS: Please submit your application online by clicking the Apply button below.

Please note that Baycrest has implemented mandatory vaccination for all employees. It is a condition of employment that new employees provide proof that they are fully vaccinated against COVID-19 prior to the start date of employment. This means that all new employees must have received all required doses of a COVID-19 vaccine approved by Health Canada at least 14 days prior to their start date. In addition, it is a condition of employment that all new hires obtain and submit proof of all booster vaccines as approved and recommended by Health Canada.