Kingston Health Sciences Centre is a university-affiliated teaching hospital and tertiary referral centre for South East Ontario. The Clinical Laboratories at KHSC provide a wide array of diagnostic tests and services to support the academic health sciences centre and surrounding region. State-of-the-art front-end automation, instruments and analysers are in use in its eleven laboratories.
The successful candidate for this full-time, permanent position will primarily provide clinical service in general and special biochemistry, but will also have a secondary academic role that includes teaching and may include research. The successful candidate will receive an Adjunct appointment in the Department of Pathology and Molecular Medicine at Queen’s University at an academic rank commensurate with experience. Administrative service responsibilities, such as serving on departmental and hospital committees, may be assigned to the Clinical Biochemist by the Laboratory Medical Director or Department Head. Participation in extramural professional activities (such as service to CSCC) is encouraged. The reporting structure for the Clinical Biochemist is through the Service Chief of the Division of Clinical Chemistry to the Laboratory Medical Director.
Clinical Biochemist
As a laboratory scientist with a Ph.D. in Biochemistry or an allied discipline, you have successfully completed subsequent professional training in the specialty of Clinical Biochemistry in an accredited university-affiliated program. Following the specialty training program, professional certification in Clinical Biochemistry is expected to be attained. Your functions are to analyse and interpret clinical and laboratory data related to patient specimens, such as blood and other body fluids. As well, you will advise clinicians on the appropriate use of tests, the diagnosis of disease, and the planning and progress of treatment.
You will be a team player and an effective communicator, able to work in a dynamic environment. You will demonstrate professionalism in your interactions with others, inside and out of the health care environment, and will maintain competence in the discipline of Clinical Biochemistry through participation in an accepted program of continuing professional development. Other responsibilities will include:
Planning and organizing work in the chemistry laboratory, collaboratively with the laboratory manager
Selecting tests to be performed in the laboratory vs. those to be referred out to an external accredited reference laboratory
Defining pre-analytical conditions for testing
Providing oversight of technical and clinical validation of new tests or new instrumentation
Interpreting protein electrophoresis and immunofixation test results
Evaluating results of internal and external quality assurance data, whether from the central laboratory or from Point of Care testing devices
Ensuring high performance in the laboratory through the monitoring of quality metrics
Educating healthcare professionals and laboratory staff (e.g. newsletters, teaching rounds)
Providing oversight of policy and procedure development, with inclusion in technical manuals and user’s manual
Participating in the Department’s regional outreach program
Keeping abreast of current literature relevant to the service
Providing after-hours coverage with other clinical biochemist(s)
The successful candidate will possess a Ph.D. or equivalent degree, and professional certification, or be eligible for certification, as a Clinical Chemist/Biochemist (i.e. FCACB designation of equivalent). Expertise in toxicology/volatiles substances testing and/or biochemical genetics (e.g. inborn errors of metabolism) would be considered an asset(s).
Please submit a letter of interest in the position, your Curriculum Vitae, and the names/contact information of three referees to: Sandip SenGupta, MD, Laboratory Medical Director, Kingston Health Sciences Centre, 76 Stuart Street, Kingston, ON K7L 2V7 (electronic submission preferred) – Sandip.sengupta@kingstonhsc.ca
We thank all applicants for their interest in this opportunity however only those selected for an interview will be contacted.
Feb 26, 2020
Full time
Kingston Health Sciences Centre is a university-affiliated teaching hospital and tertiary referral centre for South East Ontario. The Clinical Laboratories at KHSC provide a wide array of diagnostic tests and services to support the academic health sciences centre and surrounding region. State-of-the-art front-end automation, instruments and analysers are in use in its eleven laboratories.
The successful candidate for this full-time, permanent position will primarily provide clinical service in general and special biochemistry, but will also have a secondary academic role that includes teaching and may include research. The successful candidate will receive an Adjunct appointment in the Department of Pathology and Molecular Medicine at Queen’s University at an academic rank commensurate with experience. Administrative service responsibilities, such as serving on departmental and hospital committees, may be assigned to the Clinical Biochemist by the Laboratory Medical Director or Department Head. Participation in extramural professional activities (such as service to CSCC) is encouraged. The reporting structure for the Clinical Biochemist is through the Service Chief of the Division of Clinical Chemistry to the Laboratory Medical Director.
Clinical Biochemist
As a laboratory scientist with a Ph.D. in Biochemistry or an allied discipline, you have successfully completed subsequent professional training in the specialty of Clinical Biochemistry in an accredited university-affiliated program. Following the specialty training program, professional certification in Clinical Biochemistry is expected to be attained. Your functions are to analyse and interpret clinical and laboratory data related to patient specimens, such as blood and other body fluids. As well, you will advise clinicians on the appropriate use of tests, the diagnosis of disease, and the planning and progress of treatment.
You will be a team player and an effective communicator, able to work in a dynamic environment. You will demonstrate professionalism in your interactions with others, inside and out of the health care environment, and will maintain competence in the discipline of Clinical Biochemistry through participation in an accepted program of continuing professional development. Other responsibilities will include:
Planning and organizing work in the chemistry laboratory, collaboratively with the laboratory manager
Selecting tests to be performed in the laboratory vs. those to be referred out to an external accredited reference laboratory
Defining pre-analytical conditions for testing
Providing oversight of technical and clinical validation of new tests or new instrumentation
Interpreting protein electrophoresis and immunofixation test results
Evaluating results of internal and external quality assurance data, whether from the central laboratory or from Point of Care testing devices
Ensuring high performance in the laboratory through the monitoring of quality metrics
Educating healthcare professionals and laboratory staff (e.g. newsletters, teaching rounds)
Providing oversight of policy and procedure development, with inclusion in technical manuals and user’s manual
Participating in the Department’s regional outreach program
Keeping abreast of current literature relevant to the service
Providing after-hours coverage with other clinical biochemist(s)
The successful candidate will possess a Ph.D. or equivalent degree, and professional certification, or be eligible for certification, as a Clinical Chemist/Biochemist (i.e. FCACB designation of equivalent). Expertise in toxicology/volatiles substances testing and/or biochemical genetics (e.g. inborn errors of metabolism) would be considered an asset(s).
Please submit a letter of interest in the position, your Curriculum Vitae, and the names/contact information of three referees to: Sandip SenGupta, MD, Laboratory Medical Director, Kingston Health Sciences Centre, 76 Stuart Street, Kingston, ON K7L 2V7 (electronic submission preferred) – Sandip.sengupta@kingstonhsc.ca
We thank all applicants for their interest in this opportunity however only those selected for an interview will be contacted.
Chief of Surgery
Joseph Brant Hospital (JBH) is a full-service community teaching hospital serving the communities of Burlington, Hamilton, Oakville, Waterdown, Flamborough, Milton, Stoney Creek, and Halton Region with a skilled staff of 194 physicians, 1,911 full-and part-time staff and more than 700 volunteers. In conjunction with McMaster University, JBH is a Clinical Education Campus and is designated as an Academic Community Teaching Hospital. In 2018, JBH completed a $450M redevelopment project, featuring a new Emergency Department; 9 new Operating Rooms and a new post-anaesthetic care unit; an expanded Diagnostic Imaging Department; expanded medical, surgical and outpatient services; expanded Cancer Clinic; expanded Intensive Care Unit; expanded level 2b Neonatal Intensive Care Unit; an expanded and modernized laboratory; and 70% single-patient rooms. As JBH continues this journey, there are several other planned milestones that will continue through 2019/2020 and include additional expansion projects, as well as key strategic partnerships and clinical transformation initiatives. JBH is a key partner in the new Burlington Ontario Health Team. For additional information about Joseph Brant Hospital, please visit http://www.josephbranthospital.ca/ .
The Position
The Chief of Surgery (Chief) will be responsible for the leadership of the Surgical Services Program, a complex and high functioning program providing excellent, safe, and evidence-based surgical care to Burlington and the surrounding areas. With the opening of the new tower in 2017, the state-of-the-art facility now boasts large cutting-edge operating rooms, an new post-anesthetic care unit (PACU) and expanded endoscopic and surgical services. This is a complex and broad portfolio that encompasses a comprehensive suite of services including: Community Level Procedures (Orthopedics, General Surgery, Ophthalmology, Urology, Gynecology, Oral Surgery, ENT, Plastic Surgery, Simple Vascular); Ambulatory Care Clinics; Endoscopy; Day Surgery and PACU; Ambulatory Procedures Unit (9000 procedures a year); and 2 Inpatient Surgical Units (General Surgery and Orthopedics). The Surgical Department performs over 17,000 procedures annually.
The Chief will work closely with the Program Leadership and the many dedicated clinicians, specialists and hospital team members, patients and families to provide high quality hospital and health services to patients and their families while actively promoting and continuing to advance best practices to deliver improved quality, access and sustainability.
Key leadership priorities for the Chief of Surgery will be to:
Lead clinical transformation and service innovation in the Surgical Services Program.
Develop strategies and advance key deliverables for the Program as it relates to partnerships, service planning and clinical excellence.
Influence the future vision of the Program by seeking out opportunities for program expansion and clinical partnerships to enhance the role of Surgical Services within the region.
Develop and empower a high-performing team while fostering collaborative engagement, leadership development and mentorship.
Optimize opportunities for leadership and improved health outcomes by actively seeking out new partnerships across a range of community and health service providers.
Experience
You are a physician licensed by the College of Physicians and Surgeons of Ontario or eligible for licensure, and hold certification in General Surgery or Orthopedic Surgery, or its equivalent, and/or other certification that is deemed to be equivalent, as recognized by the Royal College of Physicians and Surgeons of Canada. You are an experienced, inclusive and visionary leader with credentials in medical leadership, strategy and operations. Recognized as an effective change agent, you have demonstrated your commitment to improving service and operations in a clinical setting as well as participating in broader systems-level change.
This position is a five-year appointed term, renewable.
To confidentially explore this opportunity, please email your resume or query, quoting the appropriate position title, to Judy Mandelman, at resumes@promeus.ca .
Feb 26, 2020
Full time
Chief of Surgery
Joseph Brant Hospital (JBH) is a full-service community teaching hospital serving the communities of Burlington, Hamilton, Oakville, Waterdown, Flamborough, Milton, Stoney Creek, and Halton Region with a skilled staff of 194 physicians, 1,911 full-and part-time staff and more than 700 volunteers. In conjunction with McMaster University, JBH is a Clinical Education Campus and is designated as an Academic Community Teaching Hospital. In 2018, JBH completed a $450M redevelopment project, featuring a new Emergency Department; 9 new Operating Rooms and a new post-anaesthetic care unit; an expanded Diagnostic Imaging Department; expanded medical, surgical and outpatient services; expanded Cancer Clinic; expanded Intensive Care Unit; expanded level 2b Neonatal Intensive Care Unit; an expanded and modernized laboratory; and 70% single-patient rooms. As JBH continues this journey, there are several other planned milestones that will continue through 2019/2020 and include additional expansion projects, as well as key strategic partnerships and clinical transformation initiatives. JBH is a key partner in the new Burlington Ontario Health Team. For additional information about Joseph Brant Hospital, please visit http://www.josephbranthospital.ca/ .
The Position
The Chief of Surgery (Chief) will be responsible for the leadership of the Surgical Services Program, a complex and high functioning program providing excellent, safe, and evidence-based surgical care to Burlington and the surrounding areas. With the opening of the new tower in 2017, the state-of-the-art facility now boasts large cutting-edge operating rooms, an new post-anesthetic care unit (PACU) and expanded endoscopic and surgical services. This is a complex and broad portfolio that encompasses a comprehensive suite of services including: Community Level Procedures (Orthopedics, General Surgery, Ophthalmology, Urology, Gynecology, Oral Surgery, ENT, Plastic Surgery, Simple Vascular); Ambulatory Care Clinics; Endoscopy; Day Surgery and PACU; Ambulatory Procedures Unit (9000 procedures a year); and 2 Inpatient Surgical Units (General Surgery and Orthopedics). The Surgical Department performs over 17,000 procedures annually.
The Chief will work closely with the Program Leadership and the many dedicated clinicians, specialists and hospital team members, patients and families to provide high quality hospital and health services to patients and their families while actively promoting and continuing to advance best practices to deliver improved quality, access and sustainability.
Key leadership priorities for the Chief of Surgery will be to:
Lead clinical transformation and service innovation in the Surgical Services Program.
Develop strategies and advance key deliverables for the Program as it relates to partnerships, service planning and clinical excellence.
Influence the future vision of the Program by seeking out opportunities for program expansion and clinical partnerships to enhance the role of Surgical Services within the region.
Develop and empower a high-performing team while fostering collaborative engagement, leadership development and mentorship.
Optimize opportunities for leadership and improved health outcomes by actively seeking out new partnerships across a range of community and health service providers.
Experience
You are a physician licensed by the College of Physicians and Surgeons of Ontario or eligible for licensure, and hold certification in General Surgery or Orthopedic Surgery, or its equivalent, and/or other certification that is deemed to be equivalent, as recognized by the Royal College of Physicians and Surgeons of Canada. You are an experienced, inclusive and visionary leader with credentials in medical leadership, strategy and operations. Recognized as an effective change agent, you have demonstrated your commitment to improving service and operations in a clinical setting as well as participating in broader systems-level change.
This position is a five-year appointed term, renewable.
To confidentially explore this opportunity, please email your resume or query, quoting the appropriate position title, to Judy Mandelman, at resumes@promeus.ca .
Strides Toronto is a new multi-service agency providing services to young people from birth to age 29 and their families in East Toronto. Formed in January 2020 through the amalgamation of Aisling Discoveries Child and Family Centre and East Metro Youth Services, Strides Toronto provides a range of community, residential and treatment services to improve the mental, social and physical health of infants, children, youth and their families. We provide individual, group and family interventions that include counselling, autism services, education, outreach and referral, early intervention, day treatment and community support.
As Lead Agency for infant, child and youth mental health in Toronto, Strides Toronto works with service providers to design and implement system-level improvements that transform access to services, experience of services and the mental health outcomes for Toronto’s diverse communities. Operating out of 11 locations across Toronto, Strides Toronto has an annual operating budget of approximately $30M and a staff complement of approximately 350.
At this exciting time of change following the amalgamation, Strides Toronto seeks an outstanding leader for the newly created role of Senior Director, Service Excellence. Reporting directly to the CEO, the Senior Director, Service Excellence is accountable for the strategic leadership, quality and efficiency of all programs and services, and the engagement of staff, children, youth and families. Leading Strides Toronto’s clinical services via 5 direct reports, the Senior Director will ensure that programs and services are evidence-based or evidence-informed and meet the most pressing needs of the communities served, while providing excellent client experience, easy to navigate service pathways, well-coordinated and integrated services, and optimal client outcomes.
For this critical role, the Strides Toronto team wishes to recruit an innovative, strategic thinker with demonstrated capacity to lead transformational initiatives. With 8+ years of exemplary performance working in health or human services in a senior leadership position, the preferred candidate will hold a Master’s degree, at minimum, in a related field and will bring in-depth knowledge of client-focused programs and services. Experience within child and youth mental health and/or autism services is preferred.
The ideal candidate is a visionary leader with demonstrated commitment to continuous quality improvement and adaptation to change. Through exemplary communications, interpersonal and organizational skills, the selected candidate will build and maintain collaborative relationships with strategic partners and funders. They will foster awareness of needs within various service areas and help identify and fill system gaps, as well as develop innovative solutions to pressing social problems faced by the children, youth and families that Strides Toronto supports and the communities it serves.
For more information on this exceptional opportunity, or to submit your application in confidence, please contact Suzanne Clark or Samantha Walton at Four Corners Group.
Suzanne Clark, Partner | 416-593-0900 x2234 - sclark@fourcornersgroup.com Samantha Walton, Associate | 416-593-0900 x2265 - swalton@fourcornersgroup.com
Strides Toronto is an equal opportunity employer that welcomes candidates from equity-seeking groups and is committed to providing accommodations for people with disabilities. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
Feb 25, 2020
Full time
Strides Toronto is a new multi-service agency providing services to young people from birth to age 29 and their families in East Toronto. Formed in January 2020 through the amalgamation of Aisling Discoveries Child and Family Centre and East Metro Youth Services, Strides Toronto provides a range of community, residential and treatment services to improve the mental, social and physical health of infants, children, youth and their families. We provide individual, group and family interventions that include counselling, autism services, education, outreach and referral, early intervention, day treatment and community support.
As Lead Agency for infant, child and youth mental health in Toronto, Strides Toronto works with service providers to design and implement system-level improvements that transform access to services, experience of services and the mental health outcomes for Toronto’s diverse communities. Operating out of 11 locations across Toronto, Strides Toronto has an annual operating budget of approximately $30M and a staff complement of approximately 350.
At this exciting time of change following the amalgamation, Strides Toronto seeks an outstanding leader for the newly created role of Senior Director, Service Excellence. Reporting directly to the CEO, the Senior Director, Service Excellence is accountable for the strategic leadership, quality and efficiency of all programs and services, and the engagement of staff, children, youth and families. Leading Strides Toronto’s clinical services via 5 direct reports, the Senior Director will ensure that programs and services are evidence-based or evidence-informed and meet the most pressing needs of the communities served, while providing excellent client experience, easy to navigate service pathways, well-coordinated and integrated services, and optimal client outcomes.
For this critical role, the Strides Toronto team wishes to recruit an innovative, strategic thinker with demonstrated capacity to lead transformational initiatives. With 8+ years of exemplary performance working in health or human services in a senior leadership position, the preferred candidate will hold a Master’s degree, at minimum, in a related field and will bring in-depth knowledge of client-focused programs and services. Experience within child and youth mental health and/or autism services is preferred.
The ideal candidate is a visionary leader with demonstrated commitment to continuous quality improvement and adaptation to change. Through exemplary communications, interpersonal and organizational skills, the selected candidate will build and maintain collaborative relationships with strategic partners and funders. They will foster awareness of needs within various service areas and help identify and fill system gaps, as well as develop innovative solutions to pressing social problems faced by the children, youth and families that Strides Toronto supports and the communities it serves.
For more information on this exceptional opportunity, or to submit your application in confidence, please contact Suzanne Clark or Samantha Walton at Four Corners Group.
Suzanne Clark, Partner | 416-593-0900 x2234 - sclark@fourcornersgroup.com Samantha Walton, Associate | 416-593-0900 x2265 - swalton@fourcornersgroup.com
Strides Toronto is an equal opportunity employer that welcomes candidates from equity-seeking groups and is committed to providing accommodations for people with disabilities. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.
The Canadian Medical Association (CMA) is the national voice of Canada’s physicians and physicians-in-training, committed to fostering a vibrant profession and a healthy population. For over 150 years, the CMA’s role has been to amplify the physician voice, to unite the medical profession and to enable better care for patients. Working with our members and other stakeholders, we seek to address the most pressing health and health care issues in Canada. The CMA is seeking a Director-General for its activities in Québec to ensure that the Association is able to harness the ideas and energy of Québec physicians and other health care stakeholders, and also to offer a pan-Canadian perspective on the issues affecting health-related public policy in Québec.
In this inaugural and exciting role, the Director-General for Québec will be a central and key player in the CMA’s outreach efforts among Québec’s health care leaders and policymakers. This individual will play a vital role in the CMA’s strategic decision-making processes with regards to strengthening the CMA’s presence in Québec, in terms of member engagement, influence in Québec’s health “ecosystem”, and impact on health policy. The successful candidate will be called on to address and report to the CMA Board of Directors, the CMA-PTMA CEOs Table, and other CMA-related bodies. Reporting to the Executive Vice-President, CMA in Québec, the Director-General will play a leading role in helping to ensure that the medical community in Québec is included and fully participates in the various undertakings and initiatives of the CMA on the pan-Canadian and international levels.
As the ideal candidate, you bring a deep understanding of Québec’s health care landscape and its various stakeholders, including elected and non-elected government officials, and government departments and agencies; physician and medical learner organizations; patient groups; and other health stakeholders. As a respected and credible senior leader in government or health care management, you have a strong personal network of leaders that spans across multiple sectors. You understand the complexities of working in a multi-stakeholder environment, and bring expertise in forging productive relationships with individuals and organizations with often diverging needs and objectives. You have a well-defined sense of diplomacy and can effectively adapt to the political sensitivities of a national, pan-Canadian association. You are known for your transparency and tact, foresight and long-term strategic thinking, and are recognized for your high level of integrity, confidentiality, and accountability. You bring exceptional communication skills that inspire trust, and have the ability to build collaborative working relationships at all levels of the organization. Exceptional French language skills are a requirement; bilingualism is considered an asset.
If you are interested in this key leadership role with the CMA, please send a copy of your CV in confidence to John Caminiti and Marie-Helene Gaudreault at mgaudreault@boyden.com . If you have any questions, please contact us at +1 613 791 6355. Please include “ DG, CMA Quebec” in the subject line of your e-mail.
We thank all applicants for their interest, however only those under consideration for the role will be contacted.
Feb 24, 2020
Full time
The Canadian Medical Association (CMA) is the national voice of Canada’s physicians and physicians-in-training, committed to fostering a vibrant profession and a healthy population. For over 150 years, the CMA’s role has been to amplify the physician voice, to unite the medical profession and to enable better care for patients. Working with our members and other stakeholders, we seek to address the most pressing health and health care issues in Canada. The CMA is seeking a Director-General for its activities in Québec to ensure that the Association is able to harness the ideas and energy of Québec physicians and other health care stakeholders, and also to offer a pan-Canadian perspective on the issues affecting health-related public policy in Québec.
In this inaugural and exciting role, the Director-General for Québec will be a central and key player in the CMA’s outreach efforts among Québec’s health care leaders and policymakers. This individual will play a vital role in the CMA’s strategic decision-making processes with regards to strengthening the CMA’s presence in Québec, in terms of member engagement, influence in Québec’s health “ecosystem”, and impact on health policy. The successful candidate will be called on to address and report to the CMA Board of Directors, the CMA-PTMA CEOs Table, and other CMA-related bodies. Reporting to the Executive Vice-President, CMA in Québec, the Director-General will play a leading role in helping to ensure that the medical community in Québec is included and fully participates in the various undertakings and initiatives of the CMA on the pan-Canadian and international levels.
As the ideal candidate, you bring a deep understanding of Québec’s health care landscape and its various stakeholders, including elected and non-elected government officials, and government departments and agencies; physician and medical learner organizations; patient groups; and other health stakeholders. As a respected and credible senior leader in government or health care management, you have a strong personal network of leaders that spans across multiple sectors. You understand the complexities of working in a multi-stakeholder environment, and bring expertise in forging productive relationships with individuals and organizations with often diverging needs and objectives. You have a well-defined sense of diplomacy and can effectively adapt to the political sensitivities of a national, pan-Canadian association. You are known for your transparency and tact, foresight and long-term strategic thinking, and are recognized for your high level of integrity, confidentiality, and accountability. You bring exceptional communication skills that inspire trust, and have the ability to build collaborative working relationships at all levels of the organization. Exceptional French language skills are a requirement; bilingualism is considered an asset.
If you are interested in this key leadership role with the CMA, please send a copy of your CV in confidence to John Caminiti and Marie-Helene Gaudreault at mgaudreault@boyden.com . If you have any questions, please contact us at +1 613 791 6355. Please include “ DG, CMA Quebec” in the subject line of your e-mail.
We thank all applicants for their interest, however only those under consideration for the role will be contacted.
Ontario’s Patient Ombudsman /
Ombudsman des patients de l’Ontario
Pour la description du poste en français, veuillez défiler vers le bas.
As Ontario’s Patient Ombudsman, you will have a vital and visible role in support of patients and their caregivers in the health care system. You will act passionately and independently on behalf of patients, former patients, and caregivers who feel they have exhausted their options in the resolution of complaints about their care or health care experience with the services provided by public hospitals, long-term care homes, or in relation to home and community care or placement services.
This role reflects the province’s commitment to enhancing transparency and accountability by improving complaints management processes across the health care system and focusing even more attention on the patient experience.
The vast majority of complaints about health care quality in Ontario are resolved through existing processes. As Patient Ombudsman, you will assist patients who have not had their concerns resolved to their satisfaction through existing complaint mechanisms.
Your legislated mandate revolves around four central responsibilities. One, you’ll work with patients, residents, clients – as well as their caregivers – and health sector organizations to find a resolution to unresolved complaints about their health care experience at a hospital, long-term care home or in relation to home and community care and placement services. Two, you will be able to investigate a health sector organization in response to a complaint, or on your own initiative. Three, you may make recommendations to a health sector organization that is the subject of an investigation, following the conclusion of that investigation. And four, you will make reports to the Minister of Health and the Minister of Long-Term Care on your activities and recommendations annually, providing reports to Ontario Health as appropriate.
The successful candidate will be an extraordinary listener and communicator, adept at dispute resolution and collaboration, and a proven leader of change and people. Resolute in the pursuit of a goal, you will add energy, integrity and compassion to this important position. Proficiency in French is an asset.
To explore this opportunity further, please contact Penny Mirams at Penny.Mirams@odgersberndtson.com , or Nancy Lismer at Nancy Lismer@odgersberndtson.com . You can also submit your resume online in complete confidence at https://www.odgersberndtson.com/en/careers/16328
Our client is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by both Odgers Berndtson and our client throughout the recruitment, selection and/or assessment process to applicants with disabilities.
For more information please review the Candidate Brief
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À titre d’ombudsman des patients de l’Ontario, vous devrez jouer un rôle de premier plan qui demande une bonne présence à l’appui des patients et de leurs fournisseurs de soins dans le système de soins de santé. Animé d’une passion pour ce domaine, et d’une manière indépendante, vous devrez prendre des mesures au nom des patients, des anciens patients et des fournisseurs de soins qui estiment avoir épuisé toutes les options s’offrant à eux quant à la résolution de plaintes concernant les soins qu’ils ont reçus ou fournis ou leur expérience en ce qui touche les services de soins de santé fournis par les hôpitaux publics ou les foyers de soins de longue durée, ou encore en ce qui a trait aux soins à domicile et en milieu communautaire ou aux services de placement.
Ce rôle s’harmonise avec l’engagement de la province pour ce qui est d’accroître la transparence et la responsabilisation en améliorant les processus de gestion des plaintes à l’échelle du système de soins de santé et en accordant une importance encore plus grande à l’expérience des patients.
En Ontario, presque toutes les plaintes au sujet de la qualité des soins de santé sont réglées par l’intermédiaire de processus déjà en place. En tant qu’ombudsman des patients, vous apporterez votre aide aux patients dont les préoccupations n’auront pu être atténuées dans une mesure satisfaisante au moyen des mécanismes établis de traitement des plaintes.
Votre mandat, tel qu’il est prescrit par la loi, s’axe autour de quatre responsabilités centrales. Votre première responsabilité consistera à travailler avec les patients, les résidents et les clients – et leurs fournisseurs de soins – ainsi qu’avec les organisations du secteur des soins de santé en vue de régler les plaintes toujours non résolues à propos de l’expérience des personnes concernées quant aux soins de santé fournis par un hôpital ou dans un foyer de soins de longue durée, ou encore en ce qui touche les soins à domicile et en milieu communautaire ou les services de placement. Dans le cadre de votre deuxième responsabilité, vous serez habilité à mener une enquête auprès d’une organisation donnée du secteur des soins de santé en réponse à une plainte ou de votre propre initiative. Votre troisième responsabilité s’entendra des recommandations que vous pourrez formuler à l’intention d’une organisation de ce type qui fait l’objet d’une enquête, une fois l’enquête terminée. Enfin, dans le contexte de votre quatrième responsabilité, vous devrez présenter au ministre de la Santé et au ministre des Soins de longue durée des rapports annuels sur vos activités et recommandations, en plus de fournir des rapports à Santé Ontario, là où il y a lieu.
Le candidat ou la candidate retenu(e) devra posséder des habiletés exceptionnelles au chapitre de l’écoute et de la communication, savoir collaborer et régler des différends, et avoir su montrer sa capacité de diriger des gens et des initiatives de changement. Tout en ne ménageant aucun effort dans la poursuite des objectifs, vous devrez assumer cette fonction importante d’une manière énergique et intègre et en faisant preuve de toute la compassion requise. La maîtrise du français est un atout.
Pour obtenir de plus amples détails sur cette occasion, veuillez communiquer avec Penny Mirams, à l’adresse Penny.Mirams@odgersberndtson.com , ou avec Nancy Lismer, à l’adresse Nancy.Lismer@odgersberndtson.com . Vous pouvez également, en toute confiance, nous faire parvenir votre curriculum vitæ par voie électronique, à l’adresse https: //www.odgersberndtson.com/en/careers/16328 .
Notre client est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi. Conformément à la Loi de 2005 sur l’accessibilité pour les personnes handicapées de l’Ontario , sur demande, des mesures d’adaptation seront prises par Odgers Berndtson et par son client pour les besoins des candidats handicapés, et ce, tout au long du processus de recrutement, de sélection et/ou d’évaluation.
Information à l’intention du candidat ou de la candidate
Feb 24, 2020
Full time
Ontario’s Patient Ombudsman /
Ombudsman des patients de l’Ontario
Pour la description du poste en français, veuillez défiler vers le bas.
As Ontario’s Patient Ombudsman, you will have a vital and visible role in support of patients and their caregivers in the health care system. You will act passionately and independently on behalf of patients, former patients, and caregivers who feel they have exhausted their options in the resolution of complaints about their care or health care experience with the services provided by public hospitals, long-term care homes, or in relation to home and community care or placement services.
This role reflects the province’s commitment to enhancing transparency and accountability by improving complaints management processes across the health care system and focusing even more attention on the patient experience.
The vast majority of complaints about health care quality in Ontario are resolved through existing processes. As Patient Ombudsman, you will assist patients who have not had their concerns resolved to their satisfaction through existing complaint mechanisms.
Your legislated mandate revolves around four central responsibilities. One, you’ll work with patients, residents, clients – as well as their caregivers – and health sector organizations to find a resolution to unresolved complaints about their health care experience at a hospital, long-term care home or in relation to home and community care and placement services. Two, you will be able to investigate a health sector organization in response to a complaint, or on your own initiative. Three, you may make recommendations to a health sector organization that is the subject of an investigation, following the conclusion of that investigation. And four, you will make reports to the Minister of Health and the Minister of Long-Term Care on your activities and recommendations annually, providing reports to Ontario Health as appropriate.
The successful candidate will be an extraordinary listener and communicator, adept at dispute resolution and collaboration, and a proven leader of change and people. Resolute in the pursuit of a goal, you will add energy, integrity and compassion to this important position. Proficiency in French is an asset.
To explore this opportunity further, please contact Penny Mirams at Penny.Mirams@odgersberndtson.com , or Nancy Lismer at Nancy Lismer@odgersberndtson.com . You can also submit your resume online in complete confidence at https://www.odgersberndtson.com/en/careers/16328
Our client is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by both Odgers Berndtson and our client throughout the recruitment, selection and/or assessment process to applicants with disabilities.
For more information please review the Candidate Brief
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À titre d’ombudsman des patients de l’Ontario, vous devrez jouer un rôle de premier plan qui demande une bonne présence à l’appui des patients et de leurs fournisseurs de soins dans le système de soins de santé. Animé d’une passion pour ce domaine, et d’une manière indépendante, vous devrez prendre des mesures au nom des patients, des anciens patients et des fournisseurs de soins qui estiment avoir épuisé toutes les options s’offrant à eux quant à la résolution de plaintes concernant les soins qu’ils ont reçus ou fournis ou leur expérience en ce qui touche les services de soins de santé fournis par les hôpitaux publics ou les foyers de soins de longue durée, ou encore en ce qui a trait aux soins à domicile et en milieu communautaire ou aux services de placement.
Ce rôle s’harmonise avec l’engagement de la province pour ce qui est d’accroître la transparence et la responsabilisation en améliorant les processus de gestion des plaintes à l’échelle du système de soins de santé et en accordant une importance encore plus grande à l’expérience des patients.
En Ontario, presque toutes les plaintes au sujet de la qualité des soins de santé sont réglées par l’intermédiaire de processus déjà en place. En tant qu’ombudsman des patients, vous apporterez votre aide aux patients dont les préoccupations n’auront pu être atténuées dans une mesure satisfaisante au moyen des mécanismes établis de traitement des plaintes.
Votre mandat, tel qu’il est prescrit par la loi, s’axe autour de quatre responsabilités centrales. Votre première responsabilité consistera à travailler avec les patients, les résidents et les clients – et leurs fournisseurs de soins – ainsi qu’avec les organisations du secteur des soins de santé en vue de régler les plaintes toujours non résolues à propos de l’expérience des personnes concernées quant aux soins de santé fournis par un hôpital ou dans un foyer de soins de longue durée, ou encore en ce qui touche les soins à domicile et en milieu communautaire ou les services de placement. Dans le cadre de votre deuxième responsabilité, vous serez habilité à mener une enquête auprès d’une organisation donnée du secteur des soins de santé en réponse à une plainte ou de votre propre initiative. Votre troisième responsabilité s’entendra des recommandations que vous pourrez formuler à l’intention d’une organisation de ce type qui fait l’objet d’une enquête, une fois l’enquête terminée. Enfin, dans le contexte de votre quatrième responsabilité, vous devrez présenter au ministre de la Santé et au ministre des Soins de longue durée des rapports annuels sur vos activités et recommandations, en plus de fournir des rapports à Santé Ontario, là où il y a lieu.
Le candidat ou la candidate retenu(e) devra posséder des habiletés exceptionnelles au chapitre de l’écoute et de la communication, savoir collaborer et régler des différends, et avoir su montrer sa capacité de diriger des gens et des initiatives de changement. Tout en ne ménageant aucun effort dans la poursuite des objectifs, vous devrez assumer cette fonction importante d’une manière énergique et intègre et en faisant preuve de toute la compassion requise. La maîtrise du français est un atout.
Pour obtenir de plus amples détails sur cette occasion, veuillez communiquer avec Penny Mirams, à l’adresse Penny.Mirams@odgersberndtson.com , ou avec Nancy Lismer, à l’adresse Nancy.Lismer@odgersberndtson.com . Vous pouvez également, en toute confiance, nous faire parvenir votre curriculum vitæ par voie électronique, à l’adresse https: //www.odgersberndtson.com/en/careers/16328 .
Notre client est un employeur qui souscrit au principe de l’égalité d’accès à l’emploi. Conformément à la Loi de 2005 sur l’accessibilité pour les personnes handicapées de l’Ontario , sur demande, des mesures d’adaptation seront prises par Odgers Berndtson et par son client pour les besoins des candidats handicapés, et ce, tout au long du processus de recrutement, de sélection et/ou d’évaluation.
Information à l’intention du candidat ou de la candidate
The President and CEO is the senior executive responsible for all operations at Norfolk General Hospital (NGH), West Haldimand General Hospital (WHGH) and the Norfolk Hospital Nursing Home (NHNH), and their respective Foundations. NGH and WHGH operate with two Boards of Directors and one Senior Management Team, with a combined operating budget of approximately $67 million. Together, these Hospitals provide a broad spectrum of acute care (inpatient and outpatient).
Norfolk Hospital Nursing Home is an 80-bed facility and operates with a Board of Trustees and one Senior Management Team, with an operating budget of approximately $6 million.
NGH is located in Simcoe and serves Norfolk County and neighbouring Haldimand/Oxford Counties. WHGH is situated in Hagersville and serves the communities of Hagersville, Caledonia, Jarvis, Townsend, Cayuga, Fisherville, Selkirk, Nanticoke, the Six Nations of the Grand River Reserve and the Mississaugas of the Credit First Nation. The Hospitals are close to Lake Erie, and ninety minutes from Hamilton and London.
DEFINE THE FUTURE
As the ideal candidate and our new President and CEO you are an inspiring and empowering leader who is genuinely committed to the vision of a robust community-based hospital in the context of an Ontario Health Team. You will have a unique ability to build collaborative partner relationships with our boards, staff, community and system partners in order to move our agenda forward.
As our President and CEO, you will provide executive oversight and strategic business leadership to meet the identified needs of Norfolk County and Haldimand County with quality health care and health service programs. Reporting to our Boards of Directors, as CEO you will have responsibility for the overall administrative leadership, operational and financial management of three organizations. This encompasses strategic leadership with a focus on quality and risk management, exemplary patient care, patient and workplace safety, financial sustainability, capital and operational planning, internal and external communication and the day-to-day management of activities and programs guided by the organization’s by-laws and regulatory and accountability instruments.
QUALIFICATIONS
Management: Substantive leadership (at least 10 years) in an executive capacity demonstrated through progressive experience in complex organizations, ideally focused in health services.
Strategic Thinking: A track record as a strategic and innovative systems thinker with the ability to communicate future vision and translate that information into successful outcomes.
People Leadership: Exceptional leadership skills including the ability to direct, motivate, evaluate, empower, collaborate, share knowledge and recognize staff.
Engagement and Partnership: Experience engaging others, building consensus and delivering results with diverse stakeholder groups towards common solutions.
Relationship Management: Ability to establish and maintain effective working relations with our Board, Ontario Health, the Ministry, private and public stakeholders, staff and the general public.
Program and Change Management: Experience in successfully leading complex multi-stakeholder programs and change initiatives using best practices.
Business Management: Proven experience in business, financial and human resource management with the ability to improve organizational effectiveness through the efficient utilization of resources.
Healthcare: Solid understanding of government, policy, programming and funding models related to the Ontario health system and ideally the hospital environment.
Community Focus: A genuine desire and commitment to be an active participant and leader in our local communities.
Education: Post graduate academic accreditation in business, health or public administration, or comparable credentials.
HOW TO APPLY
To explore this opportunity please apply via email by March 17, 2020 to careers@waterhousesearch.ca quoting project NGH-CEO .
Should you wish to speak to our Executive Recruiters please contact Jon Stungevicius at 416-214-9299 x1, jon@waterhousesearch.com or Amy Oliveira at 416-214-9299 x4, amyoliveira@waterhousesearch.com .
Feb 24, 2020
Full time
The President and CEO is the senior executive responsible for all operations at Norfolk General Hospital (NGH), West Haldimand General Hospital (WHGH) and the Norfolk Hospital Nursing Home (NHNH), and their respective Foundations. NGH and WHGH operate with two Boards of Directors and one Senior Management Team, with a combined operating budget of approximately $67 million. Together, these Hospitals provide a broad spectrum of acute care (inpatient and outpatient).
Norfolk Hospital Nursing Home is an 80-bed facility and operates with a Board of Trustees and one Senior Management Team, with an operating budget of approximately $6 million.
NGH is located in Simcoe and serves Norfolk County and neighbouring Haldimand/Oxford Counties. WHGH is situated in Hagersville and serves the communities of Hagersville, Caledonia, Jarvis, Townsend, Cayuga, Fisherville, Selkirk, Nanticoke, the Six Nations of the Grand River Reserve and the Mississaugas of the Credit First Nation. The Hospitals are close to Lake Erie, and ninety minutes from Hamilton and London.
DEFINE THE FUTURE
As the ideal candidate and our new President and CEO you are an inspiring and empowering leader who is genuinely committed to the vision of a robust community-based hospital in the context of an Ontario Health Team. You will have a unique ability to build collaborative partner relationships with our boards, staff, community and system partners in order to move our agenda forward.
As our President and CEO, you will provide executive oversight and strategic business leadership to meet the identified needs of Norfolk County and Haldimand County with quality health care and health service programs. Reporting to our Boards of Directors, as CEO you will have responsibility for the overall administrative leadership, operational and financial management of three organizations. This encompasses strategic leadership with a focus on quality and risk management, exemplary patient care, patient and workplace safety, financial sustainability, capital and operational planning, internal and external communication and the day-to-day management of activities and programs guided by the organization’s by-laws and regulatory and accountability instruments.
QUALIFICATIONS
Management: Substantive leadership (at least 10 years) in an executive capacity demonstrated through progressive experience in complex organizations, ideally focused in health services.
Strategic Thinking: A track record as a strategic and innovative systems thinker with the ability to communicate future vision and translate that information into successful outcomes.
People Leadership: Exceptional leadership skills including the ability to direct, motivate, evaluate, empower, collaborate, share knowledge and recognize staff.
Engagement and Partnership: Experience engaging others, building consensus and delivering results with diverse stakeholder groups towards common solutions.
Relationship Management: Ability to establish and maintain effective working relations with our Board, Ontario Health, the Ministry, private and public stakeholders, staff and the general public.
Program and Change Management: Experience in successfully leading complex multi-stakeholder programs and change initiatives using best practices.
Business Management: Proven experience in business, financial and human resource management with the ability to improve organizational effectiveness through the efficient utilization of resources.
Healthcare: Solid understanding of government, policy, programming and funding models related to the Ontario health system and ideally the hospital environment.
Community Focus: A genuine desire and commitment to be an active participant and leader in our local communities.
Education: Post graduate academic accreditation in business, health or public administration, or comparable credentials.
HOW TO APPLY
To explore this opportunity please apply via email by March 17, 2020 to careers@waterhousesearch.ca quoting project NGH-CEO .
Should you wish to speak to our Executive Recruiters please contact Jon Stungevicius at 416-214-9299 x1, jon@waterhousesearch.com or Amy Oliveira at 416-214-9299 x4, amyoliveira@waterhousesearch.com .
Position: Planning Analyst - Capital Planning Status: Full Time - Whitby -Champlain Location Salary: $35.45 - $44.30 per hour
UN-EX 2000000428
Job Summary
Reporting to the Manager, Capital Planning, the Planning Analyst will manage aspects of the ongoing capital planning process for Lakeridge Health's annual and multi-year planning cycle. The position will also provide planning analysis and implementation support to the Project Managers for Lakeridge Health's major projects. The incumbent will also assist the CP&D department with other planning related research and analysis as necessary in support of capital planning.
Duties and Responsibilities:
Implements the procedures (Capital Planning and Procurement Policy) for the development and annual capital planning.
Manages aspects of capital planning for capital projects through the involvement of the Project Managers, Consultants, Program Directors/Clinical Leaders, and as appropriate, Physicians.
Manages, in consultation with the Project Managers, projects exceeding $10.0 million and administration of resulting contracts.
Ensures approved capital planning policies and procedures are understood internally by all parties, including staff, management and Physicians.
Coordinates Parking operations, including budget control and contract management and assists in monitoring of issues raised by hospital patients and staff related to parking matters by assessing any concerns and provide recommendations to the Manager, Capital Planning.
Performs other tasks as may be assigned by the Manager, Capital Planning.
Qualifications:
Relevant post-secondary education and/or combination of education and work experience
Recent, progressive experience in the health care planning sector.
Related experience/knowledge of health care capital planning projects in excess of $5 million dollars.
Previous involvement in capital planning, of large complex health care facilities.
Knowledge of hospital organization and health care delivery system.
Knowledge of management principles and practices.
Reasonable knowledge of project management.
Good knowledge of capital planning of large complex health care facilities.
General accounting and financial management skills.
Strong leadership skills to achieve organizational goals; communicates with and motivates a team to achieve results.
Strong facilitating skills along with above average team building and negotiation skills to resolve conflict.
Strong ability to exercise a high degree of judgement, initiative and decision making often with sever time, financial and political pressures
Excellent organizational and time management skills required to adjust to and meet unpredictable deadlines or changing priorities.
Strong interpersonal and communication skills to interact with medical / administrative staff at various levels and consulting professionals.
Strong and demonstrated judgement and above average creativity, ingenuity, tact and diplomacy.
Superior analytical, written, and presentation skills required for decision making of complex issues and development of briefing notes to inform, resolve and manage issues.
Strong ability to compile and analyze data, create and manage reports, and recommend course of action.
Strong ability to manage resources and financial budgets.
Proficient in MS Word, MS Excel, MS Project, and MS Power Point.
Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety programs and practices;
Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy; and
Proven good attendance with the capability of maintaining the same standard.
CONDITIONS OF EMPLOYMENT:
The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) .
Applicants need to make their needs known in advance.At Lakeridge Health we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive and accessible and to employing a workforce that is representative of the diverse community we provide services to. As an equal opportunity employer we welcome applications from all qualified applicants.
Feb 24, 2020
Full time
Position: Planning Analyst - Capital Planning Status: Full Time - Whitby -Champlain Location Salary: $35.45 - $44.30 per hour
UN-EX 2000000428
Job Summary
Reporting to the Manager, Capital Planning, the Planning Analyst will manage aspects of the ongoing capital planning process for Lakeridge Health's annual and multi-year planning cycle. The position will also provide planning analysis and implementation support to the Project Managers for Lakeridge Health's major projects. The incumbent will also assist the CP&D department with other planning related research and analysis as necessary in support of capital planning.
Duties and Responsibilities:
Implements the procedures (Capital Planning and Procurement Policy) for the development and annual capital planning.
Manages aspects of capital planning for capital projects through the involvement of the Project Managers, Consultants, Program Directors/Clinical Leaders, and as appropriate, Physicians.
Manages, in consultation with the Project Managers, projects exceeding $10.0 million and administration of resulting contracts.
Ensures approved capital planning policies and procedures are understood internally by all parties, including staff, management and Physicians.
Coordinates Parking operations, including budget control and contract management and assists in monitoring of issues raised by hospital patients and staff related to parking matters by assessing any concerns and provide recommendations to the Manager, Capital Planning.
Performs other tasks as may be assigned by the Manager, Capital Planning.
Qualifications:
Relevant post-secondary education and/or combination of education and work experience
Recent, progressive experience in the health care planning sector.
Related experience/knowledge of health care capital planning projects in excess of $5 million dollars.
Previous involvement in capital planning, of large complex health care facilities.
Knowledge of hospital organization and health care delivery system.
Knowledge of management principles and practices.
Reasonable knowledge of project management.
Good knowledge of capital planning of large complex health care facilities.
General accounting and financial management skills.
Strong leadership skills to achieve organizational goals; communicates with and motivates a team to achieve results.
Strong facilitating skills along with above average team building and negotiation skills to resolve conflict.
Strong ability to exercise a high degree of judgement, initiative and decision making often with sever time, financial and political pressures
Excellent organizational and time management skills required to adjust to and meet unpredictable deadlines or changing priorities.
Strong interpersonal and communication skills to interact with medical / administrative staff at various levels and consulting professionals.
Strong and demonstrated judgement and above average creativity, ingenuity, tact and diplomacy.
Superior analytical, written, and presentation skills required for decision making of complex issues and development of briefing notes to inform, resolve and manage issues.
Strong ability to compile and analyze data, create and manage reports, and recommend course of action.
Strong ability to manage resources and financial budgets.
Proficient in MS Word, MS Excel, MS Project, and MS Power Point.
Demonstrated understanding of and commitment to Lakeridge Health's comprehensive safety programs and practices;
Demonstrated commitment to our core values of Inclusion, Compassion, Innovation, Teamwork and Joy; and
Proven good attendance with the capability of maintaining the same standard.
CONDITIONS OF EMPLOYMENT:
The terms and conditions of employment are in accordance with Lakeridge Health's policies and procedures.Accommodation will be provided in all parts of the recruitment and assessment process in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) .
Applicants need to make their needs known in advance.At Lakeridge Health we value inclusion and diversity. We are committed to fostering a culture that is respectful, inclusive and accessible and to employing a workforce that is representative of the diverse community we provide services to. As an equal opportunity employer we welcome applications from all qualified applicants.
About us : Home to over 40 departments and institutes, the University of Toronto's Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground-breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors. Your opportunity:
The Department of Medicine (DOM) is one of the largest in North America, with 830 full-time faculty members, 1,000 postgraduate trainees, and 20 specialty and sub-specialty divisions located across six fully-affiliated hospitals, four community-affiliated hospitals and more than a dozen additional clinical practice sites. We are a powerhouse of medical research, with more than $162- million in annual research funding. This research generates new knowledge with the goal of meaningfully impacting internal medicine training and the care and health outcomes of patients and their families. As Manager, Academic Programs, you will work closely with the Vice-Chair Education, Program Directors and Director, Business & Administration to develop and implement strategic priorities and program-specific objectives for the education portfolio. Drawing upon your strong analytical skills and your proven ability to successfully advance key priorities in a complex, fast-paced environment, you will provide strategic operational guidance to our 20 Residency Programs, Fellowship Programs and Undergraduate Medical Programs. As both a leader and mentor, you will oversee the design, management and professional development of a number of high caliber administrative staff. Your responsibilities will include:
Championing and supporting a cohesive, collaborative education portfolio by ensuring both undergraduate and post-graduate education meet Departments standards
Providing strategic operational guidance to the Vice-Chair, Education, Program Directors and Divisional Directors on administrative best practices, ensuring high-quality administrative support is consistently provided
Developing and maintaining a thorough knowledge and understanding of the Department of Medicine and its Undergraduate Medical Education programs, courses, its Postgraduate/Residency and Fellowship programs and related administrative practices and requirements
Evaluating and improving operational efficiency and effectiveness of administrative processes, supported by quantitative analyses, technology and other tools as appropriate
Defines roles and responsibilities of staff and assigns tasks to staff based on understanding of needs and availability of resources
Liaising with course directors and graduate specialty program directors to effectively allocate resources for all teaching, ensuring that appropriate supports are provided
Overseeing program related processes and policies, such as resident transfers, program and resident evaluations, and resident remediation
Developing budgets for approval and preparing short and long-term financial plans and priorities for programs
Essential Qualifications:
Bachelor’s degree in a related field or equivalent acceptable combination of education and experience
Minimum of five years of senior administrative experience, including significant management experience, preferably in a university, health sciences or similar complex environment
Experience with medical residency program administration or related education program management experience in an academic environment
Experience managing projects and leading successful change, including developing strategies, implementing initiatives and establishing best practices
Experience managing, leading and mentoring staff, preferably in a unionized environment
A well-developed financial acumen, including financial analysis and budgeting
Advanced proficiency in MS Office Suite, learning management systems, content management systems and survey tools
Highly developed verbal and written communication and presentation skills
Excellent interpersonal skills with a strong ability to foster and maintain effective relationships with both internal and external stakeholders
Superior planning, organizational, and project management skills with a focus on executing and completing tasks under pressure and within deadlines
Strong team-building skills and a collaborative and consultative leadership style; excellent analytical skills and creative problem-solving ability
Demonstrated ability to seek innovative and creative solutions with a personal commitment to excellence
Responsive and high degree of flexibility
Assets (Nonessential):
Knowledge of trends in medical education
Experience working with Quercus and/or POWER online registration and evaluation system
Feb 24, 2020
Full time
About us : Home to over 40 departments and institutes, the University of Toronto's Faculty of Medicine lies at the heart of the Toronto Academic Health Science Network and is a global leader in ground-breaking research and education, spanning clinical medicine, basic science and the rehabilitation sciences sectors. Your opportunity:
The Department of Medicine (DOM) is one of the largest in North America, with 830 full-time faculty members, 1,000 postgraduate trainees, and 20 specialty and sub-specialty divisions located across six fully-affiliated hospitals, four community-affiliated hospitals and more than a dozen additional clinical practice sites. We are a powerhouse of medical research, with more than $162- million in annual research funding. This research generates new knowledge with the goal of meaningfully impacting internal medicine training and the care and health outcomes of patients and their families. As Manager, Academic Programs, you will work closely with the Vice-Chair Education, Program Directors and Director, Business & Administration to develop and implement strategic priorities and program-specific objectives for the education portfolio. Drawing upon your strong analytical skills and your proven ability to successfully advance key priorities in a complex, fast-paced environment, you will provide strategic operational guidance to our 20 Residency Programs, Fellowship Programs and Undergraduate Medical Programs. As both a leader and mentor, you will oversee the design, management and professional development of a number of high caliber administrative staff. Your responsibilities will include:
Championing and supporting a cohesive, collaborative education portfolio by ensuring both undergraduate and post-graduate education meet Departments standards
Providing strategic operational guidance to the Vice-Chair, Education, Program Directors and Divisional Directors on administrative best practices, ensuring high-quality administrative support is consistently provided
Developing and maintaining a thorough knowledge and understanding of the Department of Medicine and its Undergraduate Medical Education programs, courses, its Postgraduate/Residency and Fellowship programs and related administrative practices and requirements
Evaluating and improving operational efficiency and effectiveness of administrative processes, supported by quantitative analyses, technology and other tools as appropriate
Defines roles and responsibilities of staff and assigns tasks to staff based on understanding of needs and availability of resources
Liaising with course directors and graduate specialty program directors to effectively allocate resources for all teaching, ensuring that appropriate supports are provided
Overseeing program related processes and policies, such as resident transfers, program and resident evaluations, and resident remediation
Developing budgets for approval and preparing short and long-term financial plans and priorities for programs
Essential Qualifications:
Bachelor’s degree in a related field or equivalent acceptable combination of education and experience
Minimum of five years of senior administrative experience, including significant management experience, preferably in a university, health sciences or similar complex environment
Experience with medical residency program administration or related education program management experience in an academic environment
Experience managing projects and leading successful change, including developing strategies, implementing initiatives and establishing best practices
Experience managing, leading and mentoring staff, preferably in a unionized environment
A well-developed financial acumen, including financial analysis and budgeting
Advanced proficiency in MS Office Suite, learning management systems, content management systems and survey tools
Highly developed verbal and written communication and presentation skills
Excellent interpersonal skills with a strong ability to foster and maintain effective relationships with both internal and external stakeholders
Superior planning, organizational, and project management skills with a focus on executing and completing tasks under pressure and within deadlines
Strong team-building skills and a collaborative and consultative leadership style; excellent analytical skills and creative problem-solving ability
Demonstrated ability to seek innovative and creative solutions with a personal commitment to excellence
Responsive and high degree of flexibility
Assets (Nonessential):
Knowledge of trends in medical education
Experience working with Quercus and/or POWER online registration and evaluation system
POSITION SUMMARY
CHEO is the pediatric health center in Canada’s capital -- providing outstanding patient care, pioneering breakthrough research, and training the health care professionals of tomorrow.
We are is seeking a strong clinical leader to fill a key role in the hospital -Director of Medical In-patient and Emergency Services.
In this position, you’ll manage and oversee daily clinical, administrative and human resource activities for the medical inpatient units and Emergency Department services including trauma, sexual assault team, float team, night managers and flow coordinators – ensuring the delivery of high quality care in a patient and family-centered setting. The role will have a strong orientation towards enhancement of child, youth and family partnership. You will work in close collaboration with families, medical directors, clinical leaders and front line staff.
The person in this role would be instrumental in defining a clear vision of how to leverage changes in healthcare and best practices to improve clinical and patient and family satisfaction, and strengthen health outcomes. She/he would be operationally strong, while also capable of being a true champion for the staff on his/her team. She/he would also need to be a strong coach and mentor, preferably one familiar with Lean human development system and with coaching experience
This position reports into the SVP of Acute Care and Chief Nursing Executive.
RESPONSIBILITIES
Work with the Interim Director of Medical Inpatient and Emergency Services to create a seamless transition plan
Monitor the Medical Inpatient and Emergency services stragetic/operations plan in alignment with CHEO’s strategic plan
Monitor key performance indicators and take action as required
Lead the planning, development, deployment, operation and maintenance of the specific team work plans, resources and services to be aligned with the strategies agreed to by the leadership team and CHEO
Promote and integrate a Lean philosophy i.e CHEOWorks
Define and manage the budget, including both revenues and expenses in alignment with hospital and provincial policies and best-practices
Oversee the development and submission of proposals as required
Represent CHEO at provincial and national forums as required
Identify and prioritize opportunities for growth
Develop and maintain stakeholder relationships to ensure the information required by and provided is available and used by those in a position to improve care
Work with the leadership team to ensure medical and administrative perspectives are appropriately balanced to support the success of the programs
Develop and implement communication and change management strategies
Oversee the submission of required reporting to CHEO Quality Committee of the Board of Directors, Ministry of Health and others as required
Perform work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all CHEO corporate/departmental policies and procedures
Oversee quality and patient safety improvements
Promote education, teaching and research activities
Recruit, develop and retain staff
Foster a culture built on respect, trust, wellbeing and life-long learning
Participate in the on-call Director’s roster to facilitate operations in the off-hours
Perform other duties as assigned by the Senior Vice-President, Acute Care and Chief Nursing Executive
Working with the medical director co-leads oversee work of the Patient Care Leadership team
QUALIFICATIONS
Criminal Record Check (Essential)
Masters Degree in relevant discipline. (Essential)
Bachelor’s Degree in Nursing (Essential)
Knowledge in Pediatric Nursing (Essential)
Approximately eight (8) years of relevant experience which must include five (5) year’s experience in a management/leadership role or other evidence of outstanding relevant abilities and accomplishments. (Essential)
Knowledge of hospital organization and health care delivery system with a focus on (Essential)
Experience in a high acuity hospital environment
Knowledge of Lean methodology (Preferred)
Knowledge of PHIPPA privacy and security requirements (Essential)
Knowledge of database and reporting solutions (Essential)
Knowledge of strategic and operational planning, management principles and research-based practices (Essential)
Knowledge of quality improvement, financial practices and risk management principles (Essential)
Demonstrated leadership skills that can be employed in a complex environment with multiple stakeholders (Essential)
Excellent oral and written communication skills (Essential)
Demonstrated experience in supervising professionals and team-building (Essential)
Change and project management skills (Essential)
Comprehensive knowledge of relevant computer technology (Essential)
Ability to analyze, plan or coordinate major interrelated activities (Essential)
Ensure timely completion of tasks by adjusting priorities as required (Essential)
Bilingualism (Preferred)
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Should the applicant require any accommodations during the application process please notify Human Resources as per the Accessibility for Ontarians with Disabilities Act.
Feb 21, 2020
Full time
POSITION SUMMARY
CHEO is the pediatric health center in Canada’s capital -- providing outstanding patient care, pioneering breakthrough research, and training the health care professionals of tomorrow.
We are is seeking a strong clinical leader to fill a key role in the hospital -Director of Medical In-patient and Emergency Services.
In this position, you’ll manage and oversee daily clinical, administrative and human resource activities for the medical inpatient units and Emergency Department services including trauma, sexual assault team, float team, night managers and flow coordinators – ensuring the delivery of high quality care in a patient and family-centered setting. The role will have a strong orientation towards enhancement of child, youth and family partnership. You will work in close collaboration with families, medical directors, clinical leaders and front line staff.
The person in this role would be instrumental in defining a clear vision of how to leverage changes in healthcare and best practices to improve clinical and patient and family satisfaction, and strengthen health outcomes. She/he would be operationally strong, while also capable of being a true champion for the staff on his/her team. She/he would also need to be a strong coach and mentor, preferably one familiar with Lean human development system and with coaching experience
This position reports into the SVP of Acute Care and Chief Nursing Executive.
RESPONSIBILITIES
Work with the Interim Director of Medical Inpatient and Emergency Services to create a seamless transition plan
Monitor the Medical Inpatient and Emergency services stragetic/operations plan in alignment with CHEO’s strategic plan
Monitor key performance indicators and take action as required
Lead the planning, development, deployment, operation and maintenance of the specific team work plans, resources and services to be aligned with the strategies agreed to by the leadership team and CHEO
Promote and integrate a Lean philosophy i.e CHEOWorks
Define and manage the budget, including both revenues and expenses in alignment with hospital and provincial policies and best-practices
Oversee the development and submission of proposals as required
Represent CHEO at provincial and national forums as required
Identify and prioritize opportunities for growth
Develop and maintain stakeholder relationships to ensure the information required by and provided is available and used by those in a position to improve care
Work with the leadership team to ensure medical and administrative perspectives are appropriately balanced to support the success of the programs
Develop and implement communication and change management strategies
Oversee the submission of required reporting to CHEO Quality Committee of the Board of Directors, Ministry of Health and others as required
Perform work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all CHEO corporate/departmental policies and procedures
Oversee quality and patient safety improvements
Promote education, teaching and research activities
Recruit, develop and retain staff
Foster a culture built on respect, trust, wellbeing and life-long learning
Participate in the on-call Director’s roster to facilitate operations in the off-hours
Perform other duties as assigned by the Senior Vice-President, Acute Care and Chief Nursing Executive
Working with the medical director co-leads oversee work of the Patient Care Leadership team
QUALIFICATIONS
Criminal Record Check (Essential)
Masters Degree in relevant discipline. (Essential)
Bachelor’s Degree in Nursing (Essential)
Knowledge in Pediatric Nursing (Essential)
Approximately eight (8) years of relevant experience which must include five (5) year’s experience in a management/leadership role or other evidence of outstanding relevant abilities and accomplishments. (Essential)
Knowledge of hospital organization and health care delivery system with a focus on (Essential)
Experience in a high acuity hospital environment
Knowledge of Lean methodology (Preferred)
Knowledge of PHIPPA privacy and security requirements (Essential)
Knowledge of database and reporting solutions (Essential)
Knowledge of strategic and operational planning, management principles and research-based practices (Essential)
Knowledge of quality improvement, financial practices and risk management principles (Essential)
Demonstrated leadership skills that can be employed in a complex environment with multiple stakeholders (Essential)
Excellent oral and written communication skills (Essential)
Demonstrated experience in supervising professionals and team-building (Essential)
Change and project management skills (Essential)
Comprehensive knowledge of relevant computer technology (Essential)
Ability to analyze, plan or coordinate major interrelated activities (Essential)
Ensure timely completion of tasks by adjusting priorities as required (Essential)
Bilingualism (Preferred)
Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements.
Should the applicant require any accommodations during the application process please notify Human Resources as per the Accessibility for Ontarians with Disabilities Act.
Chief Financial Officer
Plexxus is a leading health care supply chain organization delivering services to hospitals in Ontario. Our team of experts help hospitals focus on caring for their patients by managing their supply chain. As a not-for-profit organization, the savings we generate by leveraging our buying power, flow directly back to our hospitals. Plexxus has a comprehensive, integrated supply chain model, that provides financial, operational and strategic value to the health care system. We do this collaboratively by leading and delivering transformational change, and by providing expertise in complex procurements.
For more information about Plexxus, please visit their website at: www.plexxus.ca .
The Position
Reporting directly to the President and CEO, the Chief Financial Officer (CFO) will provide leadership in the development and implementation of finance and business strategies, enabling Plexxus to achieve its mission and realize opportunities for further growth. As part of the Senior Management Team, the CFO will be accountable for the planning and management of finance, accounting, forecasting, strategic and business planning, and data management & governance.
Key leadership initiatives for the new CFO will be to:
Actively contribute, as part of the Senior Management Team, to the development and implementation of a proactive business strategy, enabling Plexxus to realize opportunities for further growth and value-added service.
Identify opportunities for continuous improvement and strategic growth.
Develop and empower a high-performing team while fostering collaborative engagement, leadership development and mentorship.
Provide strategic and operational leadership regarding financial opportunities and challenges, projected growth, investment and business planning, and risk management initiatives.
Continue to advance key stakeholder relationships with colleagues, member hospital executives and staff, and external partners to ensure support for strategic directions and business initiatives, a well as alignment with the changing provincial health care landscape.
Work closely with team members to create a service and performance delivery culture.
Experience
The successful candidate will have at least 8 to 10 years of progressive leadership experience ideally in health care, shared services and/or a similarly complex multi-stakeholder environment. The candidate will be a change agent, inspiring leader and an engaged team player while possessing an entrepreneurial spirit and strong business acumen. This is an influential customer-facing leadership role that requires someone that excels at driving operational efficiency and business strategy in a complex, multi-stakeholder environment. In addition, he/she will have the ideal opportunity to be a vocal and visible advocate of excellence, while contributing to both strategic and operational financial leadership in an evolving and ambitious vision and strategy.
To confidentially explore this opportunity, please email your resume, quoting the appropriate position title, to Judy Mandelman, at resumes@promeus.ca .
Feb 20, 2020
Full time
Chief Financial Officer
Plexxus is a leading health care supply chain organization delivering services to hospitals in Ontario. Our team of experts help hospitals focus on caring for their patients by managing their supply chain. As a not-for-profit organization, the savings we generate by leveraging our buying power, flow directly back to our hospitals. Plexxus has a comprehensive, integrated supply chain model, that provides financial, operational and strategic value to the health care system. We do this collaboratively by leading and delivering transformational change, and by providing expertise in complex procurements.
For more information about Plexxus, please visit their website at: www.plexxus.ca .
The Position
Reporting directly to the President and CEO, the Chief Financial Officer (CFO) will provide leadership in the development and implementation of finance and business strategies, enabling Plexxus to achieve its mission and realize opportunities for further growth. As part of the Senior Management Team, the CFO will be accountable for the planning and management of finance, accounting, forecasting, strategic and business planning, and data management & governance.
Key leadership initiatives for the new CFO will be to:
Actively contribute, as part of the Senior Management Team, to the development and implementation of a proactive business strategy, enabling Plexxus to realize opportunities for further growth and value-added service.
Identify opportunities for continuous improvement and strategic growth.
Develop and empower a high-performing team while fostering collaborative engagement, leadership development and mentorship.
Provide strategic and operational leadership regarding financial opportunities and challenges, projected growth, investment and business planning, and risk management initiatives.
Continue to advance key stakeholder relationships with colleagues, member hospital executives and staff, and external partners to ensure support for strategic directions and business initiatives, a well as alignment with the changing provincial health care landscape.
Work closely with team members to create a service and performance delivery culture.
Experience
The successful candidate will have at least 8 to 10 years of progressive leadership experience ideally in health care, shared services and/or a similarly complex multi-stakeholder environment. The candidate will be a change agent, inspiring leader and an engaged team player while possessing an entrepreneurial spirit and strong business acumen. This is an influential customer-facing leadership role that requires someone that excels at driving operational efficiency and business strategy in a complex, multi-stakeholder environment. In addition, he/she will have the ideal opportunity to be a vocal and visible advocate of excellence, while contributing to both strategic and operational financial leadership in an evolving and ambitious vision and strategy.
To confidentially explore this opportunity, please email your resume, quoting the appropriate position title, to Judy Mandelman, at resumes@promeus.ca .
Contribute your Professional Leadership and Governance Experience
for Halton Healthcare by joining the Board of Directors.
Halton Healthcare is a leading healthcare organization, operating three community hospitals in Oakville, Georgetown and Milton. It has an outstanding record of performance and fiscal accountability, coupled with a commitment to delivering exemplary patient experiences, always. Halton Healthcare’s leadership team, staff, physicians and volunteers serve the healthcare needs of our diverse communities, under the stewardship of a strong Board of Directors.
Halton Healthcare’s Board of Directors is recruiting a new Board Director and two (2) new Board Committee Members. The new Board Director will join the Board in June 2020 and the 2 new Board Committee Members will join as community representatives in September 2020, with an opportunity to be considered to join the Board of Directors in June 2021.
Halton Healthcare invites applications from individuals who are interested in using their expertise to make a difference in their own community. The Board of Directors is interested in hearing from professionals with the following profiles:
Senior CPA Finance Professional with executive-level operations experience in a large complex business environment, or Partner-level in a large accounting firm.
Senior Lawyer with executive-level experience in a large complex business environment, or Partner-level in a large law firm.
The successful Board Director will have an engaged presence, collaborative approach and executive profile, and be passionate about contributing to Halton Healthcare’ dynamic health system. He/she will be a strong independent voice and a collegial influencer, with energy and credentials that will complement the expertise and exemplary high standards of the existing Board Directors. Demonstrated not-for-profit or corporate board experience is required. There is also a geographic requirement that Board Directors reside in the communities served by Halton Healthcare, specifically Halton Hills, Milton and Oakville.
Halton Healthcare has retained Promeus Inc. to invite nominations and expressions of interest to fill the upcoming Board vacancies. To confidentially explore this opportunity or to provide nominations, please email your biographical sketch, query and/or nomination, to Judy Mandelman at resumes@promeus.ca . A Board Director profile is available upon request.
Learn more about Halton Healthcare at www.haltonhealthcare.com and on Twitter @haltonhlthcare.
Feb 20, 2020
Volunteer
Contribute your Professional Leadership and Governance Experience
for Halton Healthcare by joining the Board of Directors.
Halton Healthcare is a leading healthcare organization, operating three community hospitals in Oakville, Georgetown and Milton. It has an outstanding record of performance and fiscal accountability, coupled with a commitment to delivering exemplary patient experiences, always. Halton Healthcare’s leadership team, staff, physicians and volunteers serve the healthcare needs of our diverse communities, under the stewardship of a strong Board of Directors.
Halton Healthcare’s Board of Directors is recruiting a new Board Director and two (2) new Board Committee Members. The new Board Director will join the Board in June 2020 and the 2 new Board Committee Members will join as community representatives in September 2020, with an opportunity to be considered to join the Board of Directors in June 2021.
Halton Healthcare invites applications from individuals who are interested in using their expertise to make a difference in their own community. The Board of Directors is interested in hearing from professionals with the following profiles:
Senior CPA Finance Professional with executive-level operations experience in a large complex business environment, or Partner-level in a large accounting firm.
Senior Lawyer with executive-level experience in a large complex business environment, or Partner-level in a large law firm.
The successful Board Director will have an engaged presence, collaborative approach and executive profile, and be passionate about contributing to Halton Healthcare’ dynamic health system. He/she will be a strong independent voice and a collegial influencer, with energy and credentials that will complement the expertise and exemplary high standards of the existing Board Directors. Demonstrated not-for-profit or corporate board experience is required. There is also a geographic requirement that Board Directors reside in the communities served by Halton Healthcare, specifically Halton Hills, Milton and Oakville.
Halton Healthcare has retained Promeus Inc. to invite nominations and expressions of interest to fill the upcoming Board vacancies. To confidentially explore this opportunity or to provide nominations, please email your biographical sketch, query and/or nomination, to Judy Mandelman at resumes@promeus.ca . A Board Director profile is available upon request.
Learn more about Halton Healthcare at www.haltonhealthcare.com and on Twitter @haltonhlthcare.
Reporting Relationship: To the Board of Directors through the Board President
Purpose of the Position: The Executive Director is accountable to the Board of Directors and fully responsible for all agency operations consistent with the HMHO mission, vision and values. The ED oversees implementation of the Board’s approved Strategic Plan and ensures client input into service delivery.
RESPONSIBILITIES IN ADMINISTRATIVE MANAGEMENT WITHIN THE FRAMEWORK OF A POLICY-GOVERNANCE BOARD MODEL:
Operational Planning and Management
Manages the operation of Hamilton Mental Health Outreach (HMHO) by developing strategies to meet the organization’s Mission, Vision and Values.
Liaises and collaborates with the Board of Directors and funders to ensure that the organization has the necessary human and financial resources to meet its mandate.
Provides support to the Board in the preparation of the meeting agendas and supporting materials.
Oversees the development, implementation and maintenance of the organization’s policies and procedures ensuring services are delivered in accordance with the HMHO’S mission, vision and values and fulfilling legal and statutory obligations as a corporate entity.
Interprets the HMHO’S policies and programs to external groups, i.e. education/health/political sector as appropriate and to employees as required.
Ensures that the organization’s resources are used efficiently and effectively.
Sets standards for services provided by HMHO while adhering to conditions set by funders and based on client needs.
Ensures that all required contracts, agreements and reports are prepared, signed and submitted.
Oversees the planning, implementation and evaluation of the organization's programs and services.
Monitors the effective day-to-day delivery of the programs and services and the operation of the organization ensuring quality is maintained.
Develops a quality plan identifying new and unique ways to improve operations of the organization and to create new opportunities.
Recommend improvements or changes where necessary to maintain or improve quality excellence.
Oversees the planning, implementation, execution and evaluation of special projects.
Ensures that employees, client, donor and volunteer files are securely stored and privacy/confidentiality is maintained.
Leadership
Maintains the lead role in developing, implementing and evaluating the organization’s services.
Identifies, assesses, and informs the Board of Directors of internal and external issues that affect the organization.
Ensures that the organization seeks out information about social, political, legal or economic developments and responds in a prompt, pro-active manner.
Acts as a professional advisor to the Board of Directors on all aspects of the organization's activities.
Fosters effective team work between the Board and the Executive Director and between the Executive Director and the employees.
Acts as a spokesperson for the organization.
Represents the organization at community activities to enhance the organization's community profile.
Human Resources Planning and Management
Determines employee requirements for organizational management and program delivery.
Oversees the implementation of the human resources policies, procedures and practices including the development of job descriptions for all staff.
Establishes a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations.
Recruits, interviews and selects employees with the necessary technical and personal skills, abilities and training to meet the needs of the organization's mission, vision and values.
Ensures that all staff receives an orientation to the organization.
Implements a performance management process for all employees including on-going monitoring and annual performance reviews.
Provides opportunities for employee training and development.
Conducts progressive discipline where necessary in accordance with the organization’s policies and procedures and applicable legislation.
Financial Planning and Management
Ensures the development of the annual operational budget, ensuring a realistic budget is in accordance with the HMHO guidelines, and objectives.
Works with the Board to secure adequate funding for the operation of the organization.
Oversees the administration of the organization’s funds according to the approved budget and monitors the monthly cash flow of the organization.
Participates in fundraising activities as appropriate.
Acts as the organization’s signing officer for the contracts and banking requirements and funding agreements as required.
Approves expenditures within the authority delegated by the Board.
Ensures that sound bookkeeping and accounting procedures are followed.
Ensures the Board receives comprehensive, regular reports on the revenues and expenditures of the organization.
Governance
Acts as the staff resource to the Board of Directors providing information, settings goals and facilitation planning.
Participates in the board recruitment process, and orientates them on HMHO’s mission, vision, values, standards and community activities.
Supports the Board in its responsibilities to operate according to the organization’s bylaws.
Keeps the Board of Directors informed of all pertinent information and activities of the organization.
Attends Board meetings and Annual General Meetings .
Community Relations/Advocacy
Communicates with stakeholders to keep them informed of the work of the organization, identifying changes in the community served by the organization.
Establishes good working relationships and collaborative arrangements with health care partners, community groups, funders, local politicians, and other organizations to help achieve the goals of the organization.
Takes an active role in representing and promoting the organization and acts as an advocate for persons with mental illness in the community.
Establishes and maintains professional partnerships and works with external committees and associations.
Interprets the organization’s services to the community.
Risk Management
Identifies, evaluates and implements measures to control risks to the organization's people (clients, employees, management, and volunteers), property, finances, goodwill, and image.
Ensures that the Board of Directors and the organization carries appropriate and adequate insurance coverage.
Ensures that the Board and staff understand the terms, conditions and limitations of the insurance coverage.
As the organization’s privacy officer, ensures the organization meets and maintains all privacy of information acts.
As the Media contact, ensures that information communicated to the general public or to stakeholders is accurate and timely.
Health & Safety
Responsible to the Board of Directors for overseeing the effectiveness of the Health and Safety system;
Due diligence regarding the health and safety of workers is demonstrated and documented at all levels in the organization;
Health and Safety considerations are integrated into all activities of the organization;
Prescribed equipment, materials and protective devices are provided to workers as necessary;
Prescribed health and safety measures and procedures are carried out in the workplace;
Required information is provided to a qualified medical practitioner and others as prescribed in the event of a medical emergency;
All workers are aware of their rights and responsibilities and comply with the Ontario Health & Safety Act (OHSA) and its regulations;
All workers have been informed of the hazards to which they may be exposed and trained, given instruction and information to minimize those hazards;
All workers properly use the equipment, protective devices or clothing if required;
Investigate accidents and incidents, identifying root causes and implementing controls to prevent recurrences are in place and documented;
Health and Safety information, as required by the OHSA, is posted prominently in the workplace;
The organization’s Health and Safety Policy is reviewed at least annually and a program is in place to implement the policy;
The annual performance review of those reporting to the Executive Director includes a review of health and safety responsibilities;
Health and Safety Representatives are in place and functioning effectively;
Any reports about occupational health and safety are provided to the Health and Safety Representative(s) and workers are advised of the results of any testing related to occupational health and safety;
Provide activities to encourage and protect health and safety such as workplace inspections, information sessions, staff training and positive reinforcement for exemplary health and safety performance occur regularly and are documented;
Progressive discipline for health and safety infractions is defined and communicated to all employees.
The following comprises the Qualifications & Competencies for the position of Executive Director:
Education & Experience
Social Worker, Registered Nurse or Occupational Therapist with Master’s degree and proof of registration in good standing with respective regulatory college;
Experienced with and committed to principles of psychosocial rehabilitation and recovery;
At least 5 or more years of progressive management and clinical supervisory experience with individuals with severe/persistent mental illnesses in the NFP sector;
Minimum of 3 years managing in a unionized setting; experience in negotiating considered an asset;
Well-developed skills in financial monitoring and budget development;
Previous experience working with a volunteer Board of Directors in developing/implementing a Strategic Plan an asset;
Proof of Police Vulnerable Persons Sector Check;
Valid Ontario driver’s license – use of an insured vehicle in good working condition;
Candidates will be considered with a combination of education and experience.
Knowledge, Skills & Abilities
Demonstrated program management experience and knowledge
Knowledge of issues and trends related to delivery of community-based programs for individuals with mental illnesses and addictions and in the not-for-profit sector
Ability to lead and direct others in a team environment;
Understanding of ethical behaviour and business practices;
Strong knowledge of human resources and financial management;
Strong organizational, communication and networking skills;
Ability to solve complex issues;
Knowledge of current community services sector challenges and opportunities relating to the mission, vision and values of the organization;
Proficient with computer software (Microsoft Office, Internet, Financial Management)
Supervisory Responsibilities
This position is responsible for the overall leadership, development and management of the HMHO employees with the direct supervision of its employees.
Impact & Contact with others
Advises Board of Directors regarding situations that might seriously impact the organization.
Attends and participates at Board of Directors and committee meetings on an ongoing basis.
Communicates with government agencies, political representatives, and external professionals, including the auditor, banker and lawyer(s) regarding matters relating to the organization.
Communicates with external stakeholders on matters relating to services.
Collaborates with other community health providers and government agencies with regards to community needs and new initiatives.
Effectively interprets the organization’s financial performance with operational goals.
Interviews prospective new employees as and when required.
Ongoing contact with employees providing orientation, coaching and support to advance the mission of the organization.
Resolves conflicts as required.
Ensures correct practices are being used, analyzes and problem-solves issues as they relate to the organization .
Working Conditions
Executive Director usually works in an office environment, but the mission of the organization may sometimes take them to non-standard workplaces.
Executive Director will on occasion work evenings, weekends, and overtime hours to accommodate activities such as Board meetings and representing the organization at public events.
Feb 20, 2020
Full time
Reporting Relationship: To the Board of Directors through the Board President
Purpose of the Position: The Executive Director is accountable to the Board of Directors and fully responsible for all agency operations consistent with the HMHO mission, vision and values. The ED oversees implementation of the Board’s approved Strategic Plan and ensures client input into service delivery.
RESPONSIBILITIES IN ADMINISTRATIVE MANAGEMENT WITHIN THE FRAMEWORK OF A POLICY-GOVERNANCE BOARD MODEL:
Operational Planning and Management
Manages the operation of Hamilton Mental Health Outreach (HMHO) by developing strategies to meet the organization’s Mission, Vision and Values.
Liaises and collaborates with the Board of Directors and funders to ensure that the organization has the necessary human and financial resources to meet its mandate.
Provides support to the Board in the preparation of the meeting agendas and supporting materials.
Oversees the development, implementation and maintenance of the organization’s policies and procedures ensuring services are delivered in accordance with the HMHO’S mission, vision and values and fulfilling legal and statutory obligations as a corporate entity.
Interprets the HMHO’S policies and programs to external groups, i.e. education/health/political sector as appropriate and to employees as required.
Ensures that the organization’s resources are used efficiently and effectively.
Sets standards for services provided by HMHO while adhering to conditions set by funders and based on client needs.
Ensures that all required contracts, agreements and reports are prepared, signed and submitted.
Oversees the planning, implementation and evaluation of the organization's programs and services.
Monitors the effective day-to-day delivery of the programs and services and the operation of the organization ensuring quality is maintained.
Develops a quality plan identifying new and unique ways to improve operations of the organization and to create new opportunities.
Recommend improvements or changes where necessary to maintain or improve quality excellence.
Oversees the planning, implementation, execution and evaluation of special projects.
Ensures that employees, client, donor and volunteer files are securely stored and privacy/confidentiality is maintained.
Leadership
Maintains the lead role in developing, implementing and evaluating the organization’s services.
Identifies, assesses, and informs the Board of Directors of internal and external issues that affect the organization.
Ensures that the organization seeks out information about social, political, legal or economic developments and responds in a prompt, pro-active manner.
Acts as a professional advisor to the Board of Directors on all aspects of the organization's activities.
Fosters effective team work between the Board and the Executive Director and between the Executive Director and the employees.
Acts as a spokesperson for the organization.
Represents the organization at community activities to enhance the organization's community profile.
Human Resources Planning and Management
Determines employee requirements for organizational management and program delivery.
Oversees the implementation of the human resources policies, procedures and practices including the development of job descriptions for all staff.
Establishes a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations.
Recruits, interviews and selects employees with the necessary technical and personal skills, abilities and training to meet the needs of the organization's mission, vision and values.
Ensures that all staff receives an orientation to the organization.
Implements a performance management process for all employees including on-going monitoring and annual performance reviews.
Provides opportunities for employee training and development.
Conducts progressive discipline where necessary in accordance with the organization’s policies and procedures and applicable legislation.
Financial Planning and Management
Ensures the development of the annual operational budget, ensuring a realistic budget is in accordance with the HMHO guidelines, and objectives.
Works with the Board to secure adequate funding for the operation of the organization.
Oversees the administration of the organization’s funds according to the approved budget and monitors the monthly cash flow of the organization.
Participates in fundraising activities as appropriate.
Acts as the organization’s signing officer for the contracts and banking requirements and funding agreements as required.
Approves expenditures within the authority delegated by the Board.
Ensures that sound bookkeeping and accounting procedures are followed.
Ensures the Board receives comprehensive, regular reports on the revenues and expenditures of the organization.
Governance
Acts as the staff resource to the Board of Directors providing information, settings goals and facilitation planning.
Participates in the board recruitment process, and orientates them on HMHO’s mission, vision, values, standards and community activities.
Supports the Board in its responsibilities to operate according to the organization’s bylaws.
Keeps the Board of Directors informed of all pertinent information and activities of the organization.
Attends Board meetings and Annual General Meetings .
Community Relations/Advocacy
Communicates with stakeholders to keep them informed of the work of the organization, identifying changes in the community served by the organization.
Establishes good working relationships and collaborative arrangements with health care partners, community groups, funders, local politicians, and other organizations to help achieve the goals of the organization.
Takes an active role in representing and promoting the organization and acts as an advocate for persons with mental illness in the community.
Establishes and maintains professional partnerships and works with external committees and associations.
Interprets the organization’s services to the community.
Risk Management
Identifies, evaluates and implements measures to control risks to the organization's people (clients, employees, management, and volunteers), property, finances, goodwill, and image.
Ensures that the Board of Directors and the organization carries appropriate and adequate insurance coverage.
Ensures that the Board and staff understand the terms, conditions and limitations of the insurance coverage.
As the organization’s privacy officer, ensures the organization meets and maintains all privacy of information acts.
As the Media contact, ensures that information communicated to the general public or to stakeholders is accurate and timely.
Health & Safety
Responsible to the Board of Directors for overseeing the effectiveness of the Health and Safety system;
Due diligence regarding the health and safety of workers is demonstrated and documented at all levels in the organization;
Health and Safety considerations are integrated into all activities of the organization;
Prescribed equipment, materials and protective devices are provided to workers as necessary;
Prescribed health and safety measures and procedures are carried out in the workplace;
Required information is provided to a qualified medical practitioner and others as prescribed in the event of a medical emergency;
All workers are aware of their rights and responsibilities and comply with the Ontario Health & Safety Act (OHSA) and its regulations;
All workers have been informed of the hazards to which they may be exposed and trained, given instruction and information to minimize those hazards;
All workers properly use the equipment, protective devices or clothing if required;
Investigate accidents and incidents, identifying root causes and implementing controls to prevent recurrences are in place and documented;
Health and Safety information, as required by the OHSA, is posted prominently in the workplace;
The organization’s Health and Safety Policy is reviewed at least annually and a program is in place to implement the policy;
The annual performance review of those reporting to the Executive Director includes a review of health and safety responsibilities;
Health and Safety Representatives are in place and functioning effectively;
Any reports about occupational health and safety are provided to the Health and Safety Representative(s) and workers are advised of the results of any testing related to occupational health and safety;
Provide activities to encourage and protect health and safety such as workplace inspections, information sessions, staff training and positive reinforcement for exemplary health and safety performance occur regularly and are documented;
Progressive discipline for health and safety infractions is defined and communicated to all employees.
The following comprises the Qualifications & Competencies for the position of Executive Director:
Education & Experience
Social Worker, Registered Nurse or Occupational Therapist with Master’s degree and proof of registration in good standing with respective regulatory college;
Experienced with and committed to principles of psychosocial rehabilitation and recovery;
At least 5 or more years of progressive management and clinical supervisory experience with individuals with severe/persistent mental illnesses in the NFP sector;
Minimum of 3 years managing in a unionized setting; experience in negotiating considered an asset;
Well-developed skills in financial monitoring and budget development;
Previous experience working with a volunteer Board of Directors in developing/implementing a Strategic Plan an asset;
Proof of Police Vulnerable Persons Sector Check;
Valid Ontario driver’s license – use of an insured vehicle in good working condition;
Candidates will be considered with a combination of education and experience.
Knowledge, Skills & Abilities
Demonstrated program management experience and knowledge
Knowledge of issues and trends related to delivery of community-based programs for individuals with mental illnesses and addictions and in the not-for-profit sector
Ability to lead and direct others in a team environment;
Understanding of ethical behaviour and business practices;
Strong knowledge of human resources and financial management;
Strong organizational, communication and networking skills;
Ability to solve complex issues;
Knowledge of current community services sector challenges and opportunities relating to the mission, vision and values of the organization;
Proficient with computer software (Microsoft Office, Internet, Financial Management)
Supervisory Responsibilities
This position is responsible for the overall leadership, development and management of the HMHO employees with the direct supervision of its employees.
Impact & Contact with others
Advises Board of Directors regarding situations that might seriously impact the organization.
Attends and participates at Board of Directors and committee meetings on an ongoing basis.
Communicates with government agencies, political representatives, and external professionals, including the auditor, banker and lawyer(s) regarding matters relating to the organization.
Communicates with external stakeholders on matters relating to services.
Collaborates with other community health providers and government agencies with regards to community needs and new initiatives.
Effectively interprets the organization’s financial performance with operational goals.
Interviews prospective new employees as and when required.
Ongoing contact with employees providing orientation, coaching and support to advance the mission of the organization.
Resolves conflicts as required.
Ensures correct practices are being used, analyzes and problem-solves issues as they relate to the organization .
Working Conditions
Executive Director usually works in an office environment, but the mission of the organization may sometimes take them to non-standard workplaces.
Executive Director will on occasion work evenings, weekends, and overtime hours to accommodate activities such as Board meetings and representing the organization at public events.
Competition #: 5444549 Relocation Allowance: $10,000 - $18,800 (based on Km's)
Position Summary Participates in the formulation of strategic objectives and operational plans to provide effective and efficient delivery of nursing and discharge services that meet the Northern Health Authority’s policies and health priorities, and provides leadership in the planning, delivery and evaluation of programs and services. The Director of Care anticipates, identifies and meets health needs of residents, ensuring the development, integration, and provision of a broad range of acute care services, facility based services within a value-based and service driven corporate business plan.
Qualifications
A Masters degree in nursing or related discipline, along with a Baccalaureate degree in Nursing and
seven (7) to ten (10) years of experience in a leadership position responsible for the development,
implementation and evaluation of operational and strategic plans, or an equivalent combination of
education and experience.
Eligibility for registration with the BCCNP is required.
Knowledge, Skills and Abilities
Knowledge of the operations of preventative health, mental health, home and community and rehabilitation programs as well as acute care hospitals and Health Centres, including an understanding of the interrelationships between the various professional/non-professional staff within the programs.
Knowledge of local and regional community health issues.
Ability to manage financial, material and human resources.
Ability to foster effective working relationships, both internal and external, at all levels.
Ability to balance multiple activities and projects concurrently.
Ability to communicate effectively with all levels of the organization.
Ability to provide leadership, guidance and direction to others.
Ability to organize and prioritize work.
Ability to operate related equipment including computer software applications.
View Terrace Community
Feb 20, 2020
Full time
Competition #: 5444549 Relocation Allowance: $10,000 - $18,800 (based on Km's)
Position Summary Participates in the formulation of strategic objectives and operational plans to provide effective and efficient delivery of nursing and discharge services that meet the Northern Health Authority’s policies and health priorities, and provides leadership in the planning, delivery and evaluation of programs and services. The Director of Care anticipates, identifies and meets health needs of residents, ensuring the development, integration, and provision of a broad range of acute care services, facility based services within a value-based and service driven corporate business plan.
Qualifications
A Masters degree in nursing or related discipline, along with a Baccalaureate degree in Nursing and
seven (7) to ten (10) years of experience in a leadership position responsible for the development,
implementation and evaluation of operational and strategic plans, or an equivalent combination of
education and experience.
Eligibility for registration with the BCCNP is required.
Knowledge, Skills and Abilities
Knowledge of the operations of preventative health, mental health, home and community and rehabilitation programs as well as acute care hospitals and Health Centres, including an understanding of the interrelationships between the various professional/non-professional staff within the programs.
Knowledge of local and regional community health issues.
Ability to manage financial, material and human resources.
Ability to foster effective working relationships, both internal and external, at all levels.
Ability to balance multiple activities and projects concurrently.
Ability to communicate effectively with all levels of the organization.
Ability to provide leadership, guidance and direction to others.
Ability to organize and prioritize work.
Ability to operate related equipment including computer software applications.
View Terrace Community
Job Summary:
The Program Director is responsible for the organization and leadership for all aspects of the Emergency Department at Southlake Regional Health Centre. This includes patient care delivery, operational planning, human resource development, financial management, quality management, education and research. The Program Director is responsible for enhancing interdisciplinary collaboration throughout the continuum of patient care.
The Emergency Program has a budget of approximately $20 million and a staff of approximately 120 FTEs.
Internally, the Program Director collaborates with the Executive Vice President and COO – Clinical Programs, Program Directors, Physician Leaders, Managers, Chief of Services, and other team members to ensure effective teamwork, implementation of the program’s recommendations, achievement of the targeted outcomes and the effective and efficient use of the resources within the program.
Externally, the Program Director collaborates with the ER Committee of the Region, with EMS partners, with other ER Program Directors across Ontario and with the Ministry of Health Pay for Results (P4R) program. The Director ensures that systems are in place to enable high quality clinical decision-making and patient care. The Director role models the Management Charter and professional and organizational core competencies. The Director leads their programs to create excellent inter-professional relationships throughout the Hospital and in the community.
Main Duties & Responsibilities
Leadership - Strategic:
To be a role model who develops and fosters positive internal and external relationships with hospitals, clients, stakeholders, community partners, and internal and external service providers to provide a seamless continuum of care for patients
To collaborate internally and externally with the goal to actively translate the organization’s imperatives in programmatic future direction, goals and activities and engaging with the principles of continuous improvement, innovation, systems thinking and evidence-based practice and design to achieve measurable quality outcomes
Participates in changes to how Emergency services are delivered provincially through consultation and active involvement with the OHA, MOHLTC and CIHI and others
Professional and Clinical Leadership:
To facilitate an environment supportive of collaborative practice, respectful of all professions and job classifications, professional development and research and which supports an inter-professional approach to care and services provided in the ED
To ensure that a patient-centered care approach is integrated and woven in to every decision, policy and strategy within the ED
To promote an environment which supports evidence-based clinical excellence, continuous learning, outcome evaluations and research
Legal and Ethical Leadership
To demonstrate and promote ethical and moral leadership and decision-making practices that are as efficient, effective, inclusive, ethical, legal, fair and transparent as possible
To ensure the establishment and maintenance of an environment that positively impacts the workplace culture for staff and patients & families
To ensure that critical/sentinel events, practices and behaviours posing potential risk are immediately investigated, reported and change processes are implemented and documented
People Development
To support and implement the organization’s purpose, ensuring that the values permeate all decisions and strategies relating to all staff
To promote a learning environment where creativity and innovation is actively encouraged and supported
To lead and support initiatives enhancing recruitment and retention of all staff with a focus on wellness, staff education, and staff development
To support and promote a culture where team members give and receive explicit appreciation for their contributions, celebrating accomplishments, successes and lessons learned
Qualifications, Knowledge, Skills & Abilities
Baccalaureate degree required
Masters’ Degree preferred
Registered Nurses Association of Ontario or equivalent from a professional discipline
College of Nurses of Ontario or equivalent from a professional discipline
Minimum of five years recent administrative management experience
A proven track record of leading positive interdisciplinary collaboration
A proven a track record of leading innovation and change
A proven track record of exceeding targets and objectives
Agent of change with ability to envision new concepts and plans
Ability to energize, coach, encourage, and support all staff
Ability to work with all health disciplines to achieve excellent quality of care
Ability to develop collaborative relationships with both internal and external partners to ensure the SRHC catchment area and community is provided with optimal emergency care
Candidate should possess team building, creative thinking, problem solving, and the ability to function effectively during periods of rapid change and transition
Demonstrated excellence in interpersonal, communication, customer service, analytical approach, fiscal managements including priority program funding methodology, teamwork and leadership skills
Proven leadership abilities working with larger interdisciplinary teams
Significant previous line management responsibility
Demonstrated visionary, creative and collaborative management style
Demonstrated excellence in critical program analysis
Demonstrated analytical and financial management skills with a strong ability to monitor and control large operational and capital budgets
Computer proficiency in Microsoft Word, Excel, PowerPoint as well as database management skills
Project management skills would be considered an asset
Health & Safety Workplace Responsibilities:
It is the responsibility of all Southlake Regional Health Centre employees to work in a safe manner and promote health and safety in the workplace. Employees must adhere to the duties of workers, as stipulated in Section 28 of the OH&S Act, as well as all Southlake OH&S policies and procedures. Must be able to perform all necessary bona fide duties for the position, as outlined in the position guide. Must review and be capable of performing duties the Job Demands Analysis for the position as a condition of offer. Proven ability to attend work regularly as per the Attendance Support Policy.
Accommodation & Diversity in the Workplace
At Southlake, we are committed to fostering an inclusive and accessible work environment. We are dedicated to building a work place that reflects the diversity of our community in which we live and serve, including those with disabilities, visible minorities, aboriginal persons, members of sexual minority groups and others who may contribute to diversity within our organization. Southlake is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA), and will work proactively through all stages of recruitment to create a barrier free process and to provide accommodation as required.
Feb 19, 2020
Full time
Job Summary:
The Program Director is responsible for the organization and leadership for all aspects of the Emergency Department at Southlake Regional Health Centre. This includes patient care delivery, operational planning, human resource development, financial management, quality management, education and research. The Program Director is responsible for enhancing interdisciplinary collaboration throughout the continuum of patient care.
The Emergency Program has a budget of approximately $20 million and a staff of approximately 120 FTEs.
Internally, the Program Director collaborates with the Executive Vice President and COO – Clinical Programs, Program Directors, Physician Leaders, Managers, Chief of Services, and other team members to ensure effective teamwork, implementation of the program’s recommendations, achievement of the targeted outcomes and the effective and efficient use of the resources within the program.
Externally, the Program Director collaborates with the ER Committee of the Region, with EMS partners, with other ER Program Directors across Ontario and with the Ministry of Health Pay for Results (P4R) program. The Director ensures that systems are in place to enable high quality clinical decision-making and patient care. The Director role models the Management Charter and professional and organizational core competencies. The Director leads their programs to create excellent inter-professional relationships throughout the Hospital and in the community.
Main Duties & Responsibilities
Leadership - Strategic:
To be a role model who develops and fosters positive internal and external relationships with hospitals, clients, stakeholders, community partners, and internal and external service providers to provide a seamless continuum of care for patients
To collaborate internally and externally with the goal to actively translate the organization’s imperatives in programmatic future direction, goals and activities and engaging with the principles of continuous improvement, innovation, systems thinking and evidence-based practice and design to achieve measurable quality outcomes
Participates in changes to how Emergency services are delivered provincially through consultation and active involvement with the OHA, MOHLTC and CIHI and others
Professional and Clinical Leadership:
To facilitate an environment supportive of collaborative practice, respectful of all professions and job classifications, professional development and research and which supports an inter-professional approach to care and services provided in the ED
To ensure that a patient-centered care approach is integrated and woven in to every decision, policy and strategy within the ED
To promote an environment which supports evidence-based clinical excellence, continuous learning, outcome evaluations and research
Legal and Ethical Leadership
To demonstrate and promote ethical and moral leadership and decision-making practices that are as efficient, effective, inclusive, ethical, legal, fair and transparent as possible
To ensure the establishment and maintenance of an environment that positively impacts the workplace culture for staff and patients & families
To ensure that critical/sentinel events, practices and behaviours posing potential risk are immediately investigated, reported and change processes are implemented and documented
People Development
To support and implement the organization’s purpose, ensuring that the values permeate all decisions and strategies relating to all staff
To promote a learning environment where creativity and innovation is actively encouraged and supported
To lead and support initiatives enhancing recruitment and retention of all staff with a focus on wellness, staff education, and staff development
To support and promote a culture where team members give and receive explicit appreciation for their contributions, celebrating accomplishments, successes and lessons learned
Qualifications, Knowledge, Skills & Abilities
Baccalaureate degree required
Masters’ Degree preferred
Registered Nurses Association of Ontario or equivalent from a professional discipline
College of Nurses of Ontario or equivalent from a professional discipline
Minimum of five years recent administrative management experience
A proven track record of leading positive interdisciplinary collaboration
A proven a track record of leading innovation and change
A proven track record of exceeding targets and objectives
Agent of change with ability to envision new concepts and plans
Ability to energize, coach, encourage, and support all staff
Ability to work with all health disciplines to achieve excellent quality of care
Ability to develop collaborative relationships with both internal and external partners to ensure the SRHC catchment area and community is provided with optimal emergency care
Candidate should possess team building, creative thinking, problem solving, and the ability to function effectively during periods of rapid change and transition
Demonstrated excellence in interpersonal, communication, customer service, analytical approach, fiscal managements including priority program funding methodology, teamwork and leadership skills
Proven leadership abilities working with larger interdisciplinary teams
Significant previous line management responsibility
Demonstrated visionary, creative and collaborative management style
Demonstrated excellence in critical program analysis
Demonstrated analytical and financial management skills with a strong ability to monitor and control large operational and capital budgets
Computer proficiency in Microsoft Word, Excel, PowerPoint as well as database management skills
Project management skills would be considered an asset
Health & Safety Workplace Responsibilities:
It is the responsibility of all Southlake Regional Health Centre employees to work in a safe manner and promote health and safety in the workplace. Employees must adhere to the duties of workers, as stipulated in Section 28 of the OH&S Act, as well as all Southlake OH&S policies and procedures. Must be able to perform all necessary bona fide duties for the position, as outlined in the position guide. Must review and be capable of performing duties the Job Demands Analysis for the position as a condition of offer. Proven ability to attend work regularly as per the Attendance Support Policy.
Accommodation & Diversity in the Workplace
At Southlake, we are committed to fostering an inclusive and accessible work environment. We are dedicated to building a work place that reflects the diversity of our community in which we live and serve, including those with disabilities, visible minorities, aboriginal persons, members of sexual minority groups and others who may contribute to diversity within our organization. Southlake is committed to the principles of the Accessibility for Ontarians with Disabilities Act (AODA), and will work proactively through all stages of recruitment to create a barrier free process and to provide accommodation as required.
VIBRANT HEALTHCARE ALLIANCE is a non-profit, multi-service organization and was born out the April 2017 merger between the Anne Johnston Community Health Station and Tobias House Attendant Care Inc., Vibrant Healthcare Alliance was formed out of a commitment to create a dynamic and more client-centric approach to enhancing the quality of life and health outcomes of individuals living in Toronto, particularly vulnerable individuals with complex needs. Leveraging our new capabilities, we are proud of our ability to meet the needs of the community by delivering a high quality of innovative health and social care programs that include primary healthcare services, health promotion and prevention programs, attendant care and personal support and community development initiatives.
Vibrant operates at four (4) locations across Toronto, providing services to people and communities with a range of ages, health status and physical abilities. Our services include primary health care; health promotion and prevention; and attendant care services. Vibrant provides services to over 2, 045 clients each year and many of our service users identify as vulnerable, marginalized and living with a variety of complex issues including seniors, youth and people living with physical disabilities.
The Vibrant Healthcare Alliance Board of Directors are a dedicated and committed group of volunteers with professional expertise and experiences in a variety of disciplines. The Board of Directors meet monthly to ensure the effective governance of Vibrant Healthcare Alliance and has a Committee structure that facilities their ability to carry out their important work, including supporting the CEO to lead the operations of the organization.
We are currently seeking to fill upcoming vacancies on our board and seeking people who are passionate about the vision, mission and values of our organization. Specifically, we are looking for people with experience in the following areas:
Have previous experience serving on a non-profit Board of Directors;
Lived experience and possess an understanding of and competence in issues affecting the diverse communities we serve;
Demonstrated professional experience or expertise working in the Ontario Healthcare System; Marketing and Communities; IT/Digital Technology
Having networking connections with health and social care organizations
We welcome the opportunity for you to become part of our dynamic and active team of Board of Directors.
If you are interested in joining the Board of Directors of Vibrant Healthcare Alliance, please forward your CV and resume. The deadline for applications is March 31, 2020.
Feb 19, 2020
Volunteer
VIBRANT HEALTHCARE ALLIANCE is a non-profit, multi-service organization and was born out the April 2017 merger between the Anne Johnston Community Health Station and Tobias House Attendant Care Inc., Vibrant Healthcare Alliance was formed out of a commitment to create a dynamic and more client-centric approach to enhancing the quality of life and health outcomes of individuals living in Toronto, particularly vulnerable individuals with complex needs. Leveraging our new capabilities, we are proud of our ability to meet the needs of the community by delivering a high quality of innovative health and social care programs that include primary healthcare services, health promotion and prevention programs, attendant care and personal support and community development initiatives.
Vibrant operates at four (4) locations across Toronto, providing services to people and communities with a range of ages, health status and physical abilities. Our services include primary health care; health promotion and prevention; and attendant care services. Vibrant provides services to over 2, 045 clients each year and many of our service users identify as vulnerable, marginalized and living with a variety of complex issues including seniors, youth and people living with physical disabilities.
The Vibrant Healthcare Alliance Board of Directors are a dedicated and committed group of volunteers with professional expertise and experiences in a variety of disciplines. The Board of Directors meet monthly to ensure the effective governance of Vibrant Healthcare Alliance and has a Committee structure that facilities their ability to carry out their important work, including supporting the CEO to lead the operations of the organization.
We are currently seeking to fill upcoming vacancies on our board and seeking people who are passionate about the vision, mission and values of our organization. Specifically, we are looking for people with experience in the following areas:
Have previous experience serving on a non-profit Board of Directors;
Lived experience and possess an understanding of and competence in issues affecting the diverse communities we serve;
Demonstrated professional experience or expertise working in the Ontario Healthcare System; Marketing and Communities; IT/Digital Technology
Having networking connections with health and social care organizations
We welcome the opportunity for you to become part of our dynamic and active team of Board of Directors.
If you are interested in joining the Board of Directors of Vibrant Healthcare Alliance, please forward your CV and resume. The deadline for applications is March 31, 2020.
Reporting to the Director of Client Services, the Manager of Client Services is accountable for leading the service team to deliver a seamless service experience that meets the individual needs of the client, family and/or customer. The Manager ensures the team plans, organizes, implements, and evaluates the delivery of high quality, responsive and integrated services. The Manager attracts, develops and retains a high-performance team of front-line workers. The Manager supports staff by providing leadership, which facilitates effective systems and business processes, and a positive workplace culture.
We are looking for: Full time, Permanent Manager, Client Services
Salary: Commensurate with experience
Working hours: Mondays to Fridays 8:30am-4:30pm, (one week on-call required once per quarter)
Responsibilities
Excellence and Quality Improvement Accountability Standards:
Provide professional leadership to the service team members and ensure employees are fulfilling their mandate and accountabilities.
Ensure that clients and their families experience a high quality and responsive healthcare service and outcome.
Implement quality assurance and improvement programs, processes and accountability for the client services team.
Management of Relationships with External Partners Accountability Standards:
Actively develop and foster trust-based and collaborative partnerships with external customers from key organizations, such as LHIN’s and other funders.
Identify opportunities to demonstrate Circle of Care’s service assets and commitment to excellence to key funders.
Take determined action to support clients who have concerns / issues regarding Circle of Care service, quality and policies ensuring an exceptional client experience.
Leadership & Change Management Accountability Standards:
Model the way for employees through personal example and a dedication to action, results and client service excellence.
Develop and sustain a team culture that embodies open and two-way communication, client-centered focus, learning and innovation, accountability for achievement, teamwork, a focus on continuous improvement and respect.
Support direct reports by ensuring by providing consistent communication, coaching and motivation.
Management of Relationships with Internal Partners Accountability Standards:
Facilitate concise, accurate, two-way and timely communication of all team information between department and key internal/external stakeholders.
Lead and/or participate on internal cross-functional project teams to lend skills, competence and product.
Qualifications
A regulated health professional considered an asset
A post-secondary degree from an accredited institution or equivalent. Healthcare related education considered an asset.
Minimum of 5 years of proven leadership experience.
Minimum 5 years of experience in a customer focused operational environment.
Proven management experience in a home care setting an asset.
Solid understanding of leadership, change management, business systems and processes.
Knowledge of community resources, health care and social service systems an asset
Intermediate to advanced skills in an automated environment and with the Microsoft Office environment, inclusive of Excel and Power Point.
Ability to travel to various worksites on a regular basis and to respond to emergency situations as required.
Additional information Circle of Care is committed to fostering an inclusive, accessible environment, where all employees, volunteers and clients feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential. Circle of Care is a scent free environment. All employees, volunteers and visitors are expected to refrain from wearing or using scented products while visiting our office or working in the client’s home. We are committed to an environment that is barrier free. If you require accommodation, please inform us in advance. We thank you for your interest in Circle of Care. Only applicants who are selected for an interview will be contacted.
Feb 19, 2020
Full time
Reporting to the Director of Client Services, the Manager of Client Services is accountable for leading the service team to deliver a seamless service experience that meets the individual needs of the client, family and/or customer. The Manager ensures the team plans, organizes, implements, and evaluates the delivery of high quality, responsive and integrated services. The Manager attracts, develops and retains a high-performance team of front-line workers. The Manager supports staff by providing leadership, which facilitates effective systems and business processes, and a positive workplace culture.
We are looking for: Full time, Permanent Manager, Client Services
Salary: Commensurate with experience
Working hours: Mondays to Fridays 8:30am-4:30pm, (one week on-call required once per quarter)
Responsibilities
Excellence and Quality Improvement Accountability Standards:
Provide professional leadership to the service team members and ensure employees are fulfilling their mandate and accountabilities.
Ensure that clients and their families experience a high quality and responsive healthcare service and outcome.
Implement quality assurance and improvement programs, processes and accountability for the client services team.
Management of Relationships with External Partners Accountability Standards:
Actively develop and foster trust-based and collaborative partnerships with external customers from key organizations, such as LHIN’s and other funders.
Identify opportunities to demonstrate Circle of Care’s service assets and commitment to excellence to key funders.
Take determined action to support clients who have concerns / issues regarding Circle of Care service, quality and policies ensuring an exceptional client experience.
Leadership & Change Management Accountability Standards:
Model the way for employees through personal example and a dedication to action, results and client service excellence.
Develop and sustain a team culture that embodies open and two-way communication, client-centered focus, learning and innovation, accountability for achievement, teamwork, a focus on continuous improvement and respect.
Support direct reports by ensuring by providing consistent communication, coaching and motivation.
Management of Relationships with Internal Partners Accountability Standards:
Facilitate concise, accurate, two-way and timely communication of all team information between department and key internal/external stakeholders.
Lead and/or participate on internal cross-functional project teams to lend skills, competence and product.
Qualifications
A regulated health professional considered an asset
A post-secondary degree from an accredited institution or equivalent. Healthcare related education considered an asset.
Minimum of 5 years of proven leadership experience.
Minimum 5 years of experience in a customer focused operational environment.
Proven management experience in a home care setting an asset.
Solid understanding of leadership, change management, business systems and processes.
Knowledge of community resources, health care and social service systems an asset
Intermediate to advanced skills in an automated environment and with the Microsoft Office environment, inclusive of Excel and Power Point.
Ability to travel to various worksites on a regular basis and to respond to emergency situations as required.
Additional information Circle of Care is committed to fostering an inclusive, accessible environment, where all employees, volunteers and clients feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of the communities in which we live and serve, and creating an environment where every employee has the opportunity to reach her/his potential. Circle of Care is a scent free environment. All employees, volunteers and visitors are expected to refrain from wearing or using scented products while visiting our office or working in the client’s home. We are committed to an environment that is barrier free. If you require accommodation, please inform us in advance. We thank you for your interest in Circle of Care. Only applicants who are selected for an interview will be contacted.
Unity Health, St. Joseph’s Health Centre
University of Toronto
Applications are invited for the position of Chief and Medical Program Director (MPD), Department of Emergency Medicine, at Unity Health Toronto, St. Joseph’s Health Centre (SJHC). St. Joseph’s is a fully accredited community teaching hospital within the Unity Health Toronto network. Unity Health Toronto is Canada’s largest Catholic Academic Health Sciences System and is affiliated with the University of Toronto.
Employing approximately 2500 staff, along with 400 Credentialed Staff physicians serving approximately 400 beds, St. Joseph’s provides primary, secondary and selected tertiary services to the West Toronto region. Serving a culturally and economically diverse population of about 530,000, it has embraced the Unity Health values of Inclusivity, Community, Excellence, Compassion and Human Dignity.
The Emergency Department, at approximately 100,000 ER visits annually is one of the busiest in the province and provides 24-hour a day emergency care, including major trauma services. It is supported by strong clinical programs in Surgery, Oncology, Mental Health, Women’s and Children’s Health, Medicine and core Diagnostics and Therapeutics.
The Department seeks an outstanding clinical individual with proven strong administrative and leadership skills, in particular with experience and knowledge regarding recruitment and support of community emergency medicine physicians. The Chief and MPD will be responsible for clinical and academic matters within the Department and will foster excellence in patient care services. They will ensure the growth of the clinical and educational programs and will foster collaborations with the site leadership within Unity Health Toronto, at St. Michael’s and Providence Health, along with the Keenan Research Centre, the Li Ka Shing Knowledge Institute, and external partners.
The successful candidate must hold an MD degree and must be Certified or Examination Eligible in Emergency Medicine, eligible for licensure in the province of Ontario, and eligible for an academic appointment at the rank of Lecturer or Assistant Professor at the University of Toronto. The anticipated start date is July 1, 2020, or as mutually agreed upon. It is expected that the successful candidate will work at St. Joseph’s Health Centre clinically at a 0.5FTE or greater.
The anticipated time commitment will be two days per week for this administrative role. The salary for the administrative role is commensurate with this time commitment.
Interested individuals should submit a letter of application, a curriculum vitae and the names and addresses of three referees no later than March 1st, 2020:
c/o Maria Martins
Chair of ED Chief Search Committee
Vice-President, Clinical and
Vice-President, Medical Affairs Office, Unity Health Toronto
St. Joseph’s Health Centre
30 The Queensway, Room 1M124
Toronto, ON
M6R 1B5
maria.martins@unityhealth.to
The University of Toronto and Unity Health Toronto are strongly committed to diversity within its community and especially welcomes applications from racialized person, persons of colour, women, Indigenous/Aboriginal People of North America, persons with disability, LGBTQ persons, and others who may contribute to further diversification of ideas. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Feb 14, 2020
Full time
Unity Health, St. Joseph’s Health Centre
University of Toronto
Applications are invited for the position of Chief and Medical Program Director (MPD), Department of Emergency Medicine, at Unity Health Toronto, St. Joseph’s Health Centre (SJHC). St. Joseph’s is a fully accredited community teaching hospital within the Unity Health Toronto network. Unity Health Toronto is Canada’s largest Catholic Academic Health Sciences System and is affiliated with the University of Toronto.
Employing approximately 2500 staff, along with 400 Credentialed Staff physicians serving approximately 400 beds, St. Joseph’s provides primary, secondary and selected tertiary services to the West Toronto region. Serving a culturally and economically diverse population of about 530,000, it has embraced the Unity Health values of Inclusivity, Community, Excellence, Compassion and Human Dignity.
The Emergency Department, at approximately 100,000 ER visits annually is one of the busiest in the province and provides 24-hour a day emergency care, including major trauma services. It is supported by strong clinical programs in Surgery, Oncology, Mental Health, Women’s and Children’s Health, Medicine and core Diagnostics and Therapeutics.
The Department seeks an outstanding clinical individual with proven strong administrative and leadership skills, in particular with experience and knowledge regarding recruitment and support of community emergency medicine physicians. The Chief and MPD will be responsible for clinical and academic matters within the Department and will foster excellence in patient care services. They will ensure the growth of the clinical and educational programs and will foster collaborations with the site leadership within Unity Health Toronto, at St. Michael’s and Providence Health, along with the Keenan Research Centre, the Li Ka Shing Knowledge Institute, and external partners.
The successful candidate must hold an MD degree and must be Certified or Examination Eligible in Emergency Medicine, eligible for licensure in the province of Ontario, and eligible for an academic appointment at the rank of Lecturer or Assistant Professor at the University of Toronto. The anticipated start date is July 1, 2020, or as mutually agreed upon. It is expected that the successful candidate will work at St. Joseph’s Health Centre clinically at a 0.5FTE or greater.
The anticipated time commitment will be two days per week for this administrative role. The salary for the administrative role is commensurate with this time commitment.
Interested individuals should submit a letter of application, a curriculum vitae and the names and addresses of three referees no later than March 1st, 2020:
c/o Maria Martins
Chair of ED Chief Search Committee
Vice-President, Clinical and
Vice-President, Medical Affairs Office, Unity Health Toronto
St. Joseph’s Health Centre
30 The Queensway, Room 1M124
Toronto, ON
M6R 1B5
maria.martins@unityhealth.to
The University of Toronto and Unity Health Toronto are strongly committed to diversity within its community and especially welcomes applications from racialized person, persons of colour, women, Indigenous/Aboriginal People of North America, persons with disability, LGBTQ persons, and others who may contribute to further diversification of ideas. All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority.
Unity Health, St. Joseph’s Health Centre
University of Toronto
Applications are invited for the position of Chief , Department of Family Medicine, at Unity Health Toronto, St. Joseph’s Health Centre (SJHC). St. Joseph’s is a fully accredited community teaching hospital within the Unity Health Toronto network. Unity Health Toronto is Canada’s largest Catholic Academic Health Sciences System and is affiliated with the University of Toronto.
Employing approximately 2500 staff, along with 400 Credentialed Staff physicians serving approximately 400 beds, St. Joseph’s provides primary, secondary and selected tertiary services to the West Toronto region. Serving a culturally and economically diverse population of about 530,000, it has embraced the Unity Health values of Inclusivity, Community, Excellence, Compassion and Human Dignity.
The St. Joseph’s Hospital Department of Family Medicine was established in 1989, to provide seamless comprehensive primary care services including preventative care and chronic disease management. In addition to clinic based family medicine, the team provides specialty programs devoted to low risk antenatal/postnatal services, addiction medicine, serious mental health, home visits for frail elderly, and inpatient palliative care consultations.
In 2007 the department was expanded to become the SJHC Urban Family Health Team The team is based out of 2 sites at 30 The Queensway (located in the lower level of the Hospital & 27 Roncesvalles, located across the street from the Hospital. The services are provided within an interprofessional collaborative and academic framework. We are one of the largest community teaching practice sites affiliated with the University of Toronto.
As of December 2019 the SJUFHT had close to 6000 rostered patients and served another 1190 patients through the consultation service. Many of these patients rostered experience significant barriers to receiving care. The team places priority on improving access and quality of care for patients in our catchment area for the following populations:
recent immigrants and newcomers
individuals experiencing serious mental illness and concurrent disorders
patients with no health insurance
patients/families who are dealing with end of life
individuals with substance use disorders, including pregnant patients
elderly individuals, including frail housebound seniors
homeless marginalized women
women who are victims of violence
The St. Josephs Department of Family Medicine is a fully affiliated academic teaching site within the Department of Family and Community Medicine at The University of Toronto. There are 23 part time physicians appointed to the FHT and 150 community physicians who are engaged in teaching medical students and residents. At this time the department supports 11 PGY 1 residents and 12 PGY 2 residents. Additionally, annually the team supports 13- 14 medical students, 4 addiction medicine fellows, 1-2 palliative care residents, 2-3 psychiatry residents and elective medical students in addictions, palliative care and family medicine. Each year there are also a variety of Health Disciplines learners from nursing, NP program, pharmacy and social work.
The Department seeks an outstanding clinical individual with proven strong administrative and leadership skills, in particular with experience and knowledge regarding recruitment and support of community emergency medicine physicians. The Chief will be responsible for clinical and academic matters within the Department and will foster excellence in patient care services. They will ensure the growth of the clinical and educational programs and will foster collaborations with the site leadership within Unity Health Toronto, at St. Michael’s and Providence Health, along with the Keenan Research Centre, the Li Ka Shing Knowledge Institute, and external partners.
The successful candidate must hold an MD degree and must possess CCFP certification, eligible for licensure in the province of Ontario, and eligible for an academic appointment at the rank of Lecturer or Assistant Professor at the University of Toronto. The anticipated start date is July 1, 2020, or as mutually agreed upon.
The anticipated time commitment will be two days per week for this administrative role. The salary for the administrative role is commensurate with this time commitment.
Interested individuals should submit a letter of application, a curriculum vitae and the names and addresses of three referees no later than March 31st, 2020:
c/o Maria Martins
Chair of FM Chief Search Committee
Vice-President, Clinical and
Vice-President, Medical Affairs Office, Unity Health Toronto
St. Joseph’s Health Centre
30 The Queensway
Room 1M124
Toronto, ON
M6R1B5
maria.martins@unityhealth.to
The University of Toronto and Unity Health Toronto are strongly committed to diversity within its community and especially welcomes applications from racialized person, persons of colour, women, Indigenous/Aboriginal People of North America, persons with disability, LGBTQ persons, and others who may contribute to further diversification of ideas. All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.
Feb 14, 2020
Full time
Unity Health, St. Joseph’s Health Centre
University of Toronto
Applications are invited for the position of Chief , Department of Family Medicine, at Unity Health Toronto, St. Joseph’s Health Centre (SJHC). St. Joseph’s is a fully accredited community teaching hospital within the Unity Health Toronto network. Unity Health Toronto is Canada’s largest Catholic Academic Health Sciences System and is affiliated with the University of Toronto.
Employing approximately 2500 staff, along with 400 Credentialed Staff physicians serving approximately 400 beds, St. Joseph’s provides primary, secondary and selected tertiary services to the West Toronto region. Serving a culturally and economically diverse population of about 530,000, it has embraced the Unity Health values of Inclusivity, Community, Excellence, Compassion and Human Dignity.
The St. Joseph’s Hospital Department of Family Medicine was established in 1989, to provide seamless comprehensive primary care services including preventative care and chronic disease management. In addition to clinic based family medicine, the team provides specialty programs devoted to low risk antenatal/postnatal services, addiction medicine, serious mental health, home visits for frail elderly, and inpatient palliative care consultations.
In 2007 the department was expanded to become the SJHC Urban Family Health Team The team is based out of 2 sites at 30 The Queensway (located in the lower level of the Hospital & 27 Roncesvalles, located across the street from the Hospital. The services are provided within an interprofessional collaborative and academic framework. We are one of the largest community teaching practice sites affiliated with the University of Toronto.
As of December 2019 the SJUFHT had close to 6000 rostered patients and served another 1190 patients through the consultation service. Many of these patients rostered experience significant barriers to receiving care. The team places priority on improving access and quality of care for patients in our catchment area for the following populations:
recent immigrants and newcomers
individuals experiencing serious mental illness and concurrent disorders
patients with no health insurance
patients/families who are dealing with end of life
individuals with substance use disorders, including pregnant patients
elderly individuals, including frail housebound seniors
homeless marginalized women
women who are victims of violence
The St. Josephs Department of Family Medicine is a fully affiliated academic teaching site within the Department of Family and Community Medicine at The University of Toronto. There are 23 part time physicians appointed to the FHT and 150 community physicians who are engaged in teaching medical students and residents. At this time the department supports 11 PGY 1 residents and 12 PGY 2 residents. Additionally, annually the team supports 13- 14 medical students, 4 addiction medicine fellows, 1-2 palliative care residents, 2-3 psychiatry residents and elective medical students in addictions, palliative care and family medicine. Each year there are also a variety of Health Disciplines learners from nursing, NP program, pharmacy and social work.
The Department seeks an outstanding clinical individual with proven strong administrative and leadership skills, in particular with experience and knowledge regarding recruitment and support of community emergency medicine physicians. The Chief will be responsible for clinical and academic matters within the Department and will foster excellence in patient care services. They will ensure the growth of the clinical and educational programs and will foster collaborations with the site leadership within Unity Health Toronto, at St. Michael’s and Providence Health, along with the Keenan Research Centre, the Li Ka Shing Knowledge Institute, and external partners.
The successful candidate must hold an MD degree and must possess CCFP certification, eligible for licensure in the province of Ontario, and eligible for an academic appointment at the rank of Lecturer or Assistant Professor at the University of Toronto. The anticipated start date is July 1, 2020, or as mutually agreed upon.
The anticipated time commitment will be two days per week for this administrative role. The salary for the administrative role is commensurate with this time commitment.
Interested individuals should submit a letter of application, a curriculum vitae and the names and addresses of three referees no later than March 31st, 2020:
c/o Maria Martins
Chair of FM Chief Search Committee
Vice-President, Clinical and
Vice-President, Medical Affairs Office, Unity Health Toronto
St. Joseph’s Health Centre
30 The Queensway
Room 1M124
Toronto, ON
M6R1B5
maria.martins@unityhealth.to
The University of Toronto and Unity Health Toronto are strongly committed to diversity within its community and especially welcomes applications from racialized person, persons of colour, women, Indigenous/Aboriginal People of North America, persons with disability, LGBTQ persons, and others who may contribute to further diversification of ideas. All qualified candidates are encouraged to apply; however Canadians and permanent residents will be given priority.
As one of Canada’s foremost mental health care and academic health sciences centres, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Everyday, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education. Looking towards the future of mental health care, The Royal is focused on delivering faster access to better treatment. A key element of this is community-based services. Our vision for The Royal is a hospital without walls – a future in which mental health care meets people where they are, working in harmony with other aspects of health and community. A significant program within this is the Community Mental Health Program (CMHP).
The Director, Patient Care Services in the Community Mental Health Program provides context and strategic guidance in the operations of a diverse community based program within the Royal Ottawa Health Care Group. This position guides and directs the delivery of patient care services specific to the Community Mental Health Program in collaboration with the Clinical Director the implementation of service standards, metrics and human resource management; fostering positive employee, patient, community and partner relations specific to the clinical services; ensuring program meets accreditation standards, develop and adhere to patient and employee safety standards.
IN THIS POSITION YOU WILL:
Accountability #1: Delivery of patient care services
Oversees operations in line with the clinical context of CMHP.
Ensures integration of clinical research and teaching with clinical practice.
Provides leadership and direction for CMHP
Ensures efficient and effective delivery of interdisciplinary services and access to patient care services.
Ensures for the delivery of high quality clinical outcomes within CMHP
Accountable for program performance and achieving quality indicators
Facilitates accreditation reviews and continual readiness
Ensures services are compliant with relevant legislation.
Accountability #2: Ensuring Client and Family Centre Care
Works closely with Client and Family representatives of CMHP, The Royal and the community to ensure client and family centered models of care within CMHP
Accountability #3: Management of the Human Resources functions.
Guides and manages the overall provision of patient care services, policies, and programs for CMHP. The major areas directed are:
Accountable for the effective and efficient utilization of human resources with applicable collective agreements; policies and procedures; and legal requirements.
Coaching and mentoring staff
Promoting and fostering a safe and healthy work environment.
Performance appraisals.
Attendance management
Adherence to patient and workplace safety policies and practices.
Adherence to respectful workplace policies and practices.
Accountability #4: Management of operating and capital budgets.
Planning, developing and administering operating and capital budgets. Includes liaison with funding sources.
Ensuring that the financial, performance and other information used for decision making is reliable and adequate.
Accountability #5: Strategic Planning in line with Corporate Goals.
Ensuring development of Program Goals & Objectives in line with Corporate Goals.
Facilitating evaluation of the Program.
Ensuring integration of clinical research and teaching with clinical practice.
Accountability #6: Representation of the program and ROHCG.
Participating as appropriate in corporate teams, working groups or committees.
Representing the ROHCG and Program at community committees and partnerships.
Responsible for policy/practice and procedure development and documentation related to CMHP.
KNOWLEDGE, SKILLS AND ABILITIES:
Masters degree in related health care/administration or equivalent combination of education and experience.
Registration with Professional Association/College as appropriate
Minimum ten years experience in related health care field including five years in management
Knowledge of community mental health system and models of service.
Previous experience with provincial networks
Recovery orientation and experience with program design
Experience working with clients and families in program design and evaluation
Demonstrated knowledge and skill related to clinical practice issues
Demonstrated effectiveness working within a cross-functional environment
Experience working within a unionize environment
Experience with developing close working relationships with community mental health partners
Knowledge of Project Management (development, implementation, and evaluation)
Exceptional organizational, facilitation and problem-solving skills
Ability to manage conflicting priorities/multiple demands
Ability to work independently
Ability to establish and maintain strong relationships
Ability to work with a variety of professionals as a member of an interdisciplinary team
Ability to effectively communicate (verbal & written) with internal and external stakeholders at various levels
Valid Driver’s License and access to a vehicle
English level A- is mandatory in oral expression, oral comprehension, reading comprehension and written expression. Bilingual (French/English) is preferred.
Feb 13, 2020
Full time
As one of Canada’s foremost mental health care and academic health sciences centres, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Everyday, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education. Looking towards the future of mental health care, The Royal is focused on delivering faster access to better treatment. A key element of this is community-based services. Our vision for The Royal is a hospital without walls – a future in which mental health care meets people where they are, working in harmony with other aspects of health and community. A significant program within this is the Community Mental Health Program (CMHP).
The Director, Patient Care Services in the Community Mental Health Program provides context and strategic guidance in the operations of a diverse community based program within the Royal Ottawa Health Care Group. This position guides and directs the delivery of patient care services specific to the Community Mental Health Program in collaboration with the Clinical Director the implementation of service standards, metrics and human resource management; fostering positive employee, patient, community and partner relations specific to the clinical services; ensuring program meets accreditation standards, develop and adhere to patient and employee safety standards.
IN THIS POSITION YOU WILL:
Accountability #1: Delivery of patient care services
Oversees operations in line with the clinical context of CMHP.
Ensures integration of clinical research and teaching with clinical practice.
Provides leadership and direction for CMHP
Ensures efficient and effective delivery of interdisciplinary services and access to patient care services.
Ensures for the delivery of high quality clinical outcomes within CMHP
Accountable for program performance and achieving quality indicators
Facilitates accreditation reviews and continual readiness
Ensures services are compliant with relevant legislation.
Accountability #2: Ensuring Client and Family Centre Care
Works closely with Client and Family representatives of CMHP, The Royal and the community to ensure client and family centered models of care within CMHP
Accountability #3: Management of the Human Resources functions.
Guides and manages the overall provision of patient care services, policies, and programs for CMHP. The major areas directed are:
Accountable for the effective and efficient utilization of human resources with applicable collective agreements; policies and procedures; and legal requirements.
Coaching and mentoring staff
Promoting and fostering a safe and healthy work environment.
Performance appraisals.
Attendance management
Adherence to patient and workplace safety policies and practices.
Adherence to respectful workplace policies and practices.
Accountability #4: Management of operating and capital budgets.
Planning, developing and administering operating and capital budgets. Includes liaison with funding sources.
Ensuring that the financial, performance and other information used for decision making is reliable and adequate.
Accountability #5: Strategic Planning in line with Corporate Goals.
Ensuring development of Program Goals & Objectives in line with Corporate Goals.
Facilitating evaluation of the Program.
Ensuring integration of clinical research and teaching with clinical practice.
Accountability #6: Representation of the program and ROHCG.
Participating as appropriate in corporate teams, working groups or committees.
Representing the ROHCG and Program at community committees and partnerships.
Responsible for policy/practice and procedure development and documentation related to CMHP.
KNOWLEDGE, SKILLS AND ABILITIES:
Masters degree in related health care/administration or equivalent combination of education and experience.
Registration with Professional Association/College as appropriate
Minimum ten years experience in related health care field including five years in management
Knowledge of community mental health system and models of service.
Previous experience with provincial networks
Recovery orientation and experience with program design
Experience working with clients and families in program design and evaluation
Demonstrated knowledge and skill related to clinical practice issues
Demonstrated effectiveness working within a cross-functional environment
Experience working within a unionize environment
Experience with developing close working relationships with community mental health partners
Knowledge of Project Management (development, implementation, and evaluation)
Exceptional organizational, facilitation and problem-solving skills
Ability to manage conflicting priorities/multiple demands
Ability to work independently
Ability to establish and maintain strong relationships
Ability to work with a variety of professionals as a member of an interdisciplinary team
Ability to effectively communicate (verbal & written) with internal and external stakeholders at various levels
Valid Driver’s License and access to a vehicle
English level A- is mandatory in oral expression, oral comprehension, reading comprehension and written expression. Bilingual (French/English) is preferred.
Overview
The Interim Director of Quality, Safety and Performance (QSP) is an inspiring leader who provides strategic, operational, and thought leadership to support Holland Bloorview Kids Rehabilitation Hospital’s mission to create the most meaningful and healthy future for all children, youth and families. As a key partner, the Interim Director supports extraordinary clinical care, continuous process improvement and supports all stakeholders in fostering innovation, education and discovery. The Interim Director works collaboratively with senior leadership, management, clinicians, clients, families, risk management, physicians, nursing, pharmacy and administrative leadership to develop and implement a best-in-class hospital quality, safety and performance reporting program and to ensure regulatory compliance and accreditation.
Key Responsibilities
Collaborates with hospital leadership to oversee and implement the organization’s quality and patient and employee safety plans
Oversees the direct operations of the QSP team and its staff and budget
Oversees the hospital risk program, privacy shared role with Sunnybrook Hospital and infection control program
Supports the project lead and overall implementation for Caring Safely, advancing the goal of becoming a high reliability organization
Supports the hospital and Board of Trustees quality committees and key strategic QSP initiatives
Oversees the execution of Accreditation preparation and planning, scheduled for October 2021
Oversees regulatory readiness, quality measurement, public reporting, supports staff and programs in their accountability for achieving performance goals
Oversees quality measurement and improvement activities, including methods to track implementation of action plans following but not limited to Accreditation surveys and critical events reviews
Oversees reporting and communication of quality improvement initiatives, quality and patient safety awareness, safety culture survey administration and recognition programs
Supports capacity building in quality improvement across the organization
Participates in root cause analyses and failure mode and effects analyses and debriefings
Coordinates closely with clinical information technology and health information management to achieve organizational goals
Promotes a culture of safety, high-reliability, patient and staff engagement and performance excellence
Develops, evaluates and maintains quality dashboards and performance metrics in partnership with Decision Support
Supports and mentors employees of the department and other staff, students and trainees with interest in quality and patient safety
Maintains current competency and expertise in quality and patient safety
Minimum Knowledge, Skills, and Abilities
Master’s degree in health care or related field; MBA or Master’s Health Sciences/Administration preferred
5-7 years relevant hospital operations and management experience
5 years leading quality improvement initiatives in a health care setting
Track record for creating a quality and safety improvement culture
Working knowledge of one or more process improvement methodologies i.e. SixSigma/Lean
Excellent verbal and written communication skills
Ability to develop strong working relationships with management and clinical staff
Ability to facilitate and motivate diverse teams to work together
Excellent analytical and organizational skills
Strong ability to manage multiple tasks/projects simultaneously and prioritize competing workload demands
Competent in software programs for the analysis and presentation of data
To apply, please visit https://www.hollandbloorview.ca/about-us/working-with-us/current-job-opportunities
Feb 12, 2020
Temporary
Overview
The Interim Director of Quality, Safety and Performance (QSP) is an inspiring leader who provides strategic, operational, and thought leadership to support Holland Bloorview Kids Rehabilitation Hospital’s mission to create the most meaningful and healthy future for all children, youth and families. As a key partner, the Interim Director supports extraordinary clinical care, continuous process improvement and supports all stakeholders in fostering innovation, education and discovery. The Interim Director works collaboratively with senior leadership, management, clinicians, clients, families, risk management, physicians, nursing, pharmacy and administrative leadership to develop and implement a best-in-class hospital quality, safety and performance reporting program and to ensure regulatory compliance and accreditation.
Key Responsibilities
Collaborates with hospital leadership to oversee and implement the organization’s quality and patient and employee safety plans
Oversees the direct operations of the QSP team and its staff and budget
Oversees the hospital risk program, privacy shared role with Sunnybrook Hospital and infection control program
Supports the project lead and overall implementation for Caring Safely, advancing the goal of becoming a high reliability organization
Supports the hospital and Board of Trustees quality committees and key strategic QSP initiatives
Oversees the execution of Accreditation preparation and planning, scheduled for October 2021
Oversees regulatory readiness, quality measurement, public reporting, supports staff and programs in their accountability for achieving performance goals
Oversees quality measurement and improvement activities, including methods to track implementation of action plans following but not limited to Accreditation surveys and critical events reviews
Oversees reporting and communication of quality improvement initiatives, quality and patient safety awareness, safety culture survey administration and recognition programs
Supports capacity building in quality improvement across the organization
Participates in root cause analyses and failure mode and effects analyses and debriefings
Coordinates closely with clinical information technology and health information management to achieve organizational goals
Promotes a culture of safety, high-reliability, patient and staff engagement and performance excellence
Develops, evaluates and maintains quality dashboards and performance metrics in partnership with Decision Support
Supports and mentors employees of the department and other staff, students and trainees with interest in quality and patient safety
Maintains current competency and expertise in quality and patient safety
Minimum Knowledge, Skills, and Abilities
Master’s degree in health care or related field; MBA or Master’s Health Sciences/Administration preferred
5-7 years relevant hospital operations and management experience
5 years leading quality improvement initiatives in a health care setting
Track record for creating a quality and safety improvement culture
Working knowledge of one or more process improvement methodologies i.e. SixSigma/Lean
Excellent verbal and written communication skills
Ability to develop strong working relationships with management and clinical staff
Ability to facilitate and motivate diverse teams to work together
Excellent analytical and organizational skills
Strong ability to manage multiple tasks/projects simultaneously and prioritize competing workload demands
Competent in software programs for the analysis and presentation of data
To apply, please visit https://www.hollandbloorview.ca/about-us/working-with-us/current-job-opportunities
