Acute/Emergency Nurse Manager
A best practices clinical and team leader with acute and emergency nursing experience and a commitment to excellence in patient care, you welcome this opportunity to join Geraldton District Hospital in meeting the healthcare needs of local residents and surrounding communities.
As a fully accredited, progressive healthcare organization, Geraldton District Hospital is committed to providing high-quality services to residents of Greenstone and surrounding First Nations communities. With 23 acute care beds, 26 long-term care beds, a 24-hour emergency department and a heliport, Geraldton District Hospital provides an array of services, including clinical nutrition, diagnostic imaging, laboratory, outreach chemotherapy, rehabilitation, social work and telemedicine.
Geraldton District Hospital is seeking an Acute/Emergency Nurse Manager who, as a key member of the Management Team, will organize and direct the work of the Acute Care and Emergency departments, implementing programs and services to ensure that effective quality patient- and family-centred care is provided, while complying with established standards and applicable legislation.
With these goals in mind, you’ll communicate and facilitate the implementation of regulated acts, hospital and departmental policies, procedures, standards and protocols, identify and promote quality initiatives for both departments, and provide leadership, direction and guidance to nursing staff, while ensuring appropriate unit staffing levels within the approved budget.
A skilled coach and mentor, you’ll evaluate staff performance and provide feedback, identify departmental general education needs, recommend educational opportunities, and provide coaching on applicable processes, policies and procedures. You’ll work collaboratively with the Staff Educator in training nursing staff on new equipment, supervising and coordinating nursing education program activities, and providing orientation and preceptorship for nursing employees, student placements, patients, families and others.
The Hospital, your peers and your team will look to you as a resource person regarding complex clinical issues and questions, determining patient priorities and interdisciplinary plans of action/care, problem-solving difficult situations, addressing patient, family and team concerns, and ensuring that all appropriate clinical information is communicated to all shifts. Success in this position will be driven by your ability to continually evaluate the quality of nursing practice on a continuous basis, advocate and implement improved practices, keep informed of current patient status, and facilitate communication between medical staff, nurses, families, other departments and healthcare professionals for continuity of care.
As the qualified Acute/Emergency Nurse Manager this challenging role demands, you’ll have a Bachelor of Science in Nursing, and current registration in good standing with the College of Nurses of Ontario. These credentials are complemented by no fewer than seven (7) years’ clinical experience in Acute and Emergency Nursing, at least five (5) years’ management and supervisory experience in a unionized healthcare setting, and a desire for continuous learning in an evolving environment
Through such a background, you’ve demonstrated your initiative in managing multiple priorities, excellent organizational, interpersonal and time management skills, and competency in working with management and staff at all levels. French/English bilingualism, a Diploma in Healthcare Management, and knowledge and understanding of the local Indigenous cultures and languages would all be considered assets.
To apply for this challenging and rewarding nursing leadership role, submit your application to Phelps, at careers@phelpsgroup.ca , specifying the job title in the subject line of your e-mail. Application deadline: October 11 2019.
Geraldton District Hospital is committed to workplace diversity and provides accommodations to applicants with disabilities throughout the hiring process.
401 Bay Street, Suite 1400, Toronto, ON M5H 2Y4 Phone: 416 364 6229
Sep 13, 2019
Full time
Acute/Emergency Nurse Manager
A best practices clinical and team leader with acute and emergency nursing experience and a commitment to excellence in patient care, you welcome this opportunity to join Geraldton District Hospital in meeting the healthcare needs of local residents and surrounding communities.
As a fully accredited, progressive healthcare organization, Geraldton District Hospital is committed to providing high-quality services to residents of Greenstone and surrounding First Nations communities. With 23 acute care beds, 26 long-term care beds, a 24-hour emergency department and a heliport, Geraldton District Hospital provides an array of services, including clinical nutrition, diagnostic imaging, laboratory, outreach chemotherapy, rehabilitation, social work and telemedicine.
Geraldton District Hospital is seeking an Acute/Emergency Nurse Manager who, as a key member of the Management Team, will organize and direct the work of the Acute Care and Emergency departments, implementing programs and services to ensure that effective quality patient- and family-centred care is provided, while complying with established standards and applicable legislation.
With these goals in mind, you’ll communicate and facilitate the implementation of regulated acts, hospital and departmental policies, procedures, standards and protocols, identify and promote quality initiatives for both departments, and provide leadership, direction and guidance to nursing staff, while ensuring appropriate unit staffing levels within the approved budget.
A skilled coach and mentor, you’ll evaluate staff performance and provide feedback, identify departmental general education needs, recommend educational opportunities, and provide coaching on applicable processes, policies and procedures. You’ll work collaboratively with the Staff Educator in training nursing staff on new equipment, supervising and coordinating nursing education program activities, and providing orientation and preceptorship for nursing employees, student placements, patients, families and others.
The Hospital, your peers and your team will look to you as a resource person regarding complex clinical issues and questions, determining patient priorities and interdisciplinary plans of action/care, problem-solving difficult situations, addressing patient, family and team concerns, and ensuring that all appropriate clinical information is communicated to all shifts. Success in this position will be driven by your ability to continually evaluate the quality of nursing practice on a continuous basis, advocate and implement improved practices, keep informed of current patient status, and facilitate communication between medical staff, nurses, families, other departments and healthcare professionals for continuity of care.
As the qualified Acute/Emergency Nurse Manager this challenging role demands, you’ll have a Bachelor of Science in Nursing, and current registration in good standing with the College of Nurses of Ontario. These credentials are complemented by no fewer than seven (7) years’ clinical experience in Acute and Emergency Nursing, at least five (5) years’ management and supervisory experience in a unionized healthcare setting, and a desire for continuous learning in an evolving environment
Through such a background, you’ve demonstrated your initiative in managing multiple priorities, excellent organizational, interpersonal and time management skills, and competency in working with management and staff at all levels. French/English bilingualism, a Diploma in Healthcare Management, and knowledge and understanding of the local Indigenous cultures and languages would all be considered assets.
To apply for this challenging and rewarding nursing leadership role, submit your application to Phelps, at careers@phelpsgroup.ca , specifying the job title in the subject line of your e-mail. Application deadline: October 11 2019.
Geraldton District Hospital is committed to workplace diversity and provides accommodations to applicants with disabilities throughout the hiring process.
401 Bay Street, Suite 1400, Toronto, ON M5H 2Y4 Phone: 416 364 6229
Position Summary
Reporting to the Executive Vice President, Medical and Clinical Programs, the Chief Medical Information Officer (CMIO) will provide medical leadership for information management and technology throughout the Scarborough Health Network (SHN). In collaboration with Health Information Technology (HIT), the CMIO will work with physicians across SHN to bring a strategic focus to the implementation of clinical information systems in order to increase efficiency and improve patient safety and quality of care.
The CMIO will guide professional staff to enhance the design and optimize the value of SHN clinical information system projects. This includes advising on the planning, development, delivery and engagement of innovative technology initiatives. The CMIO will also utilize evidence based research, best practices and physician and health professional input to provide leadership and direction throughout SHN for creating optimized clinical support systems.
Key Responsibilities
Fostering and championing the innovation, clinical information and digital health strategies within the professional staff community for value-add project adoption and engagement as a means to advancing the efficiency, quality and safety of clinical practice
Serving as the primary liaison between HIT and SHN Professional staff
Working with Information Technology, Information Management and other teams to align resources and develop a common vision for SHN Clinical Information Systems (CIS) supports and advanced analytics
Building relationships with Professional Staff to gain support for information technology initiatives
Creating and supervising project teams as required for initiatives
Identifying risks and opportunities in the use of information and information technology supports in clinical practice
Exploring innovative opportunities to improve supports between clinical practice and technology that optimizes patient and family centred-care.
Participating on relevant committees/advisory groups including the Clinical Operations Committee, Leadership Forum, the Patient Flow Steering Committee, Information Management and Information Technology (IMIT) Steering Committee, Change Advisory Board (CAB) and Regional CIS Committee(s) as required
Qualifications
Degree of Doctor of Medicine required with current full and unrestricted license to practice medicine in the Province of Ontario
Superior knowledge of clinical information systems, technologies and processes including electronic documentation and order entry
Additional certification and/or recognized relevant experience in the fields of information technology, health informatics or health administration strongly preferred
Experience in leading organizational change and managing large scale projects in a complex hospital environment
Successful experience with implementation of clinical information system(s), user/patient impacts and support of users to promote and foster clinical adoption
Proven medical leadership background with a keen interest and relevant experience in clinical information systems
Strong change management focus with high clinical standards and a dedicated emphasis on patient safety and quality of care
Skills and Abilities
Demonstrated excellent communication and interpersonal skills including change management, conflict resolution, coaching, counselling and negotiations
Ability to work collaboratively with peers and teams to foster and build consensus
Visionary leadership with capability to positively influence others
Strong analytical skills with demonstrable track record of evidence-based decision making
Commitment
Ability to devote 7.5 hours per week on site in CMIO capacity
Note that during the implementation of a regional clinical information system, on site availability may be increased to 15 hours per week for a period of up to two (2) years
Contact :
We invite all interested and qualified candidates to submit an expression of interest and current CV to: mdcareers@shn.ca .
Posting Closing Date: September 30, 2019
Sep 13, 2019
Full time
Position Summary
Reporting to the Executive Vice President, Medical and Clinical Programs, the Chief Medical Information Officer (CMIO) will provide medical leadership for information management and technology throughout the Scarborough Health Network (SHN). In collaboration with Health Information Technology (HIT), the CMIO will work with physicians across SHN to bring a strategic focus to the implementation of clinical information systems in order to increase efficiency and improve patient safety and quality of care.
The CMIO will guide professional staff to enhance the design and optimize the value of SHN clinical information system projects. This includes advising on the planning, development, delivery and engagement of innovative technology initiatives. The CMIO will also utilize evidence based research, best practices and physician and health professional input to provide leadership and direction throughout SHN for creating optimized clinical support systems.
Key Responsibilities
Fostering and championing the innovation, clinical information and digital health strategies within the professional staff community for value-add project adoption and engagement as a means to advancing the efficiency, quality and safety of clinical practice
Serving as the primary liaison between HIT and SHN Professional staff
Working with Information Technology, Information Management and other teams to align resources and develop a common vision for SHN Clinical Information Systems (CIS) supports and advanced analytics
Building relationships with Professional Staff to gain support for information technology initiatives
Creating and supervising project teams as required for initiatives
Identifying risks and opportunities in the use of information and information technology supports in clinical practice
Exploring innovative opportunities to improve supports between clinical practice and technology that optimizes patient and family centred-care.
Participating on relevant committees/advisory groups including the Clinical Operations Committee, Leadership Forum, the Patient Flow Steering Committee, Information Management and Information Technology (IMIT) Steering Committee, Change Advisory Board (CAB) and Regional CIS Committee(s) as required
Qualifications
Degree of Doctor of Medicine required with current full and unrestricted license to practice medicine in the Province of Ontario
Superior knowledge of clinical information systems, technologies and processes including electronic documentation and order entry
Additional certification and/or recognized relevant experience in the fields of information technology, health informatics or health administration strongly preferred
Experience in leading organizational change and managing large scale projects in a complex hospital environment
Successful experience with implementation of clinical information system(s), user/patient impacts and support of users to promote and foster clinical adoption
Proven medical leadership background with a keen interest and relevant experience in clinical information systems
Strong change management focus with high clinical standards and a dedicated emphasis on patient safety and quality of care
Skills and Abilities
Demonstrated excellent communication and interpersonal skills including change management, conflict resolution, coaching, counselling and negotiations
Ability to work collaboratively with peers and teams to foster and build consensus
Visionary leadership with capability to positively influence others
Strong analytical skills with demonstrable track record of evidence-based decision making
Commitment
Ability to devote 7.5 hours per week on site in CMIO capacity
Note that during the implementation of a regional clinical information system, on site availability may be increased to 15 hours per week for a period of up to two (2) years
Contact :
We invite all interested and qualified candidates to submit an expression of interest and current CV to: mdcareers@shn.ca .
Posting Closing Date: September 30, 2019
Michael Garron Hospital (MGH) is an award-winning hospital and one of Toronto's best-kept secrets. As Ontario’s leading community teaching hospital, MGH has proudly served the diverse, multi-cultural community of east Toronto since 1929 and is known for its friendliness and sense of community within Canada's largest city. Recognized as a leader in workplace wellness and offering a quality work environment focused on learning and development, MGH invests in people to meet their professional goals and to reach their personal best.
Currently we have an exciting opportunity for an individual who wants to advance their career as a
Manager, Mental Health Services
(Full-Time)
This position is an exciting opportunity for an experienced leader who is passionate about improving services for mental health patients and their families. The Patient Care Manager, Mental Health Services is responsible for ensuring that patient care and services are delivered in accordance with the Hospital’s vision, strategic directions and goals including be excellent, lead wisely and build community. This is achieved in partnership with the Clinical Resource Leader (CRL) by leading the provision of patient and family centered care, encouraging people, ensuring value, and inspiring innovation.
The Patient Care Manager consistently uses best practices in: leadership, business management innovation, planning and goal setting, process enhancement and standardization, project and change management, team development and performance, communication and problem solving.
The Patient Care Manager also manages financial and human resources to ensure optimal and accountable performance of the unit/ service areas. The Manager shares responsibility with the Clinical Resource Leader in ensuring a quality practice setting, based on evidence-supported clinical practice standards that inspire staff to achieve service excellence reflected by high levels of patient satisfaction within a culture of safety and learning. The successful candidate will have excellent interpersonal skills and be able to successfully build effective relationships with both internal and external partners.
Education:
Baccalaureate Degree in nursing required, Masters in nursing or a related field, preferred.
Current registration with College of Nurses of Ontario.
Masters in Health Administration is an asset.
Qualifications/Experience:
Minimum of five (5) years recent related clinical experience within an acute care mental health hospital setting, at least two years in a leadership capacity required.
Demonstrated proven ability to engage staff in patient focused, evidence based high quality patient care required.
Strong leadership skills including demonstrated effectiveness with designing, planning, managing projects and change management is required.
Demonstrated business acumen required.
Demonstrated sound knowledge of risk management and best practice related to patient and staff safety and continuous quality improvement required.
Demonstrated superior problem solving, analytical and critical thinking skills required.
Demonstrated ability to forecast, plan and monitor the operating and capital equipment budget for areas of responsibility required.
Broad knowledge of patient care population service challenges and program/ service research required.
Sound labour and employee relations skills - experiencein a unionized environment essential.
Excellent verbal and written communication skills. required.
Demonstrated knowledge of organizational structures and functions.
Demonstrated embodiment of MGH Core values; proven ability to work effectively as a team member required.
Demonstrated ability to advocate for patients, staff and the advancement of professional practice required.
Knowledge of scheduling and staffing principles and experience with staffing required.
Demonstrated ability to develop a healthy workplace including fair and equitable work practices required.
Working knowledge of clinical/administrative computer software, including MS office, scheduling and payroll systems required.
Good work and attendance record required
All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.
If you are ready to join MGH, Please visit www.tehn.ca > Careers > How to Apply to download the application form
Send your resume & application form indicating “IPMHP1908 – Manager, MH Services” in the subject line
Michael Garron Hospital fosters an inclusive and diverse work environment. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process. Should you require an accommodation, please let us know how we can work with you to meet your needs.
Our diverse staff is our most valued resource.
Compassion, Integrity, Courage and Accountability are the values that set Michael Garron Hospital apart
Sep 12, 2019
Full time
Michael Garron Hospital (MGH) is an award-winning hospital and one of Toronto's best-kept secrets. As Ontario’s leading community teaching hospital, MGH has proudly served the diverse, multi-cultural community of east Toronto since 1929 and is known for its friendliness and sense of community within Canada's largest city. Recognized as a leader in workplace wellness and offering a quality work environment focused on learning and development, MGH invests in people to meet their professional goals and to reach their personal best.
Currently we have an exciting opportunity for an individual who wants to advance their career as a
Manager, Mental Health Services
(Full-Time)
This position is an exciting opportunity for an experienced leader who is passionate about improving services for mental health patients and their families. The Patient Care Manager, Mental Health Services is responsible for ensuring that patient care and services are delivered in accordance with the Hospital’s vision, strategic directions and goals including be excellent, lead wisely and build community. This is achieved in partnership with the Clinical Resource Leader (CRL) by leading the provision of patient and family centered care, encouraging people, ensuring value, and inspiring innovation.
The Patient Care Manager consistently uses best practices in: leadership, business management innovation, planning and goal setting, process enhancement and standardization, project and change management, team development and performance, communication and problem solving.
The Patient Care Manager also manages financial and human resources to ensure optimal and accountable performance of the unit/ service areas. The Manager shares responsibility with the Clinical Resource Leader in ensuring a quality practice setting, based on evidence-supported clinical practice standards that inspire staff to achieve service excellence reflected by high levels of patient satisfaction within a culture of safety and learning. The successful candidate will have excellent interpersonal skills and be able to successfully build effective relationships with both internal and external partners.
Education:
Baccalaureate Degree in nursing required, Masters in nursing or a related field, preferred.
Current registration with College of Nurses of Ontario.
Masters in Health Administration is an asset.
Qualifications/Experience:
Minimum of five (5) years recent related clinical experience within an acute care mental health hospital setting, at least two years in a leadership capacity required.
Demonstrated proven ability to engage staff in patient focused, evidence based high quality patient care required.
Strong leadership skills including demonstrated effectiveness with designing, planning, managing projects and change management is required.
Demonstrated business acumen required.
Demonstrated sound knowledge of risk management and best practice related to patient and staff safety and continuous quality improvement required.
Demonstrated superior problem solving, analytical and critical thinking skills required.
Demonstrated ability to forecast, plan and monitor the operating and capital equipment budget for areas of responsibility required.
Broad knowledge of patient care population service challenges and program/ service research required.
Sound labour and employee relations skills - experiencein a unionized environment essential.
Excellent verbal and written communication skills. required.
Demonstrated knowledge of organizational structures and functions.
Demonstrated embodiment of MGH Core values; proven ability to work effectively as a team member required.
Demonstrated ability to advocate for patients, staff and the advancement of professional practice required.
Knowledge of scheduling and staffing principles and experience with staffing required.
Demonstrated ability to develop a healthy workplace including fair and equitable work practices required.
Working knowledge of clinical/administrative computer software, including MS office, scheduling and payroll systems required.
Good work and attendance record required
All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) [formerly Toronto East General Hospital (TEGH)] agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.
If you are ready to join MGH, Please visit www.tehn.ca > Careers > How to Apply to download the application form
Send your resume & application form indicating “IPMHP1908 – Manager, MH Services” in the subject line
Michael Garron Hospital fosters an inclusive and diverse work environment. We are committed to providing accommodations for applicants upon request at any stage of the recruitment process. Should you require an accommodation, please let us know how we can work with you to meet your needs.
Our diverse staff is our most valued resource.
Compassion, Integrity, Courage and Accountability are the values that set Michael Garron Hospital apart
THE RELENTLESS PURSUIT OF EXCELLENCE
President
At Niagara Health, teaching and learning, research, innovation and partnership inspire us to continually raise the bar. We are a regional healthcare provider with five acute care sites, a long-term care home, a satellite dialysis centre, a shared location for mental health and addictions programming, and a growing network of community-based services. We serve the more than 450,000 residents across the 12 municipalities that make up the Niagara region. We are proud to be a Top 100 Employer for Hamilton-Niagara and one of the Niagara region’s largest employers. The team is made up of more than 4,800 employees, 600 physicians, and 850 volunteers who we count on to deliver ‘Extraordinary Caring. Every Person. Every Time’. We provide a wide range of inpatient and outpatient services, including Acute Care, Cancer Care, Cardiac Care, Complex Care, Emergency and Urgent Care, Kidney Care, Long-Term Care, Mental Health and Addictions, Stroke Care, and Surgical Care. Our unique partnership with St. Joseph’s Health System leverages each organization’s strengths to bring the best care to the people in the communities we serve.
Subject to final Ministry approvals, the vision for the future calls for the construction of the South Niagara Hospital in Niagara Falls, which is expected to take approximately four years once ground is broken. It will be larger than the St. Catharines Site, and is currently projected to open in 2026/27.
There is still much work to do as we continue on this bold journey to include patient perspectives in new ways and strengthen partnerships for a better-connected health system, while at the same time continuing to drive culture change. The next President will be a critical enabler to achieving our vision and purpose.
Which brings us to you, an inspirational leader in search of an inspiring organization.
Embrace this mission as President, and you can count on your Chief Executive Officer, Chief of Staff and your Board of Directors to support your ambitious plans to make Niagara Health a peak performer in the delivery of high quality, integrated regional health care services. You will do this by staking a claim as a first-choice employer and developer of world class medical and non-medical leaders who, through their example, will continue to drive culture change in the organization.
Your most important qualification for this transformational role is your ability to crystalize a bold vision, make it come alive with your teams and the community, and have them take enthusiastic ownership of it. Whether you are leading a major healthcare organization or an equally demanding, client-focused public-sector organization, you have won the respect of your people for your vision, business acumen and relentless pursuit of excellence. You are truly one of the few, and this may be the role that defines your career.
To learn more about this opportunity, please contact Penny Mirams or Hayley Becker at 416-366-1990 or submit your cover letter and resume, in confidence, to www.odgersberndtson.com/en/careers/15987 .
Niagara Health is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by both Odgers Berndtson and Niagara Health throughout the recruitment, selection and/or assessment process to applicants with disabilities.
Sep 12, 2019
Full time
THE RELENTLESS PURSUIT OF EXCELLENCE
President
At Niagara Health, teaching and learning, research, innovation and partnership inspire us to continually raise the bar. We are a regional healthcare provider with five acute care sites, a long-term care home, a satellite dialysis centre, a shared location for mental health and addictions programming, and a growing network of community-based services. We serve the more than 450,000 residents across the 12 municipalities that make up the Niagara region. We are proud to be a Top 100 Employer for Hamilton-Niagara and one of the Niagara region’s largest employers. The team is made up of more than 4,800 employees, 600 physicians, and 850 volunteers who we count on to deliver ‘Extraordinary Caring. Every Person. Every Time’. We provide a wide range of inpatient and outpatient services, including Acute Care, Cancer Care, Cardiac Care, Complex Care, Emergency and Urgent Care, Kidney Care, Long-Term Care, Mental Health and Addictions, Stroke Care, and Surgical Care. Our unique partnership with St. Joseph’s Health System leverages each organization’s strengths to bring the best care to the people in the communities we serve.
Subject to final Ministry approvals, the vision for the future calls for the construction of the South Niagara Hospital in Niagara Falls, which is expected to take approximately four years once ground is broken. It will be larger than the St. Catharines Site, and is currently projected to open in 2026/27.
There is still much work to do as we continue on this bold journey to include patient perspectives in new ways and strengthen partnerships for a better-connected health system, while at the same time continuing to drive culture change. The next President will be a critical enabler to achieving our vision and purpose.
Which brings us to you, an inspirational leader in search of an inspiring organization.
Embrace this mission as President, and you can count on your Chief Executive Officer, Chief of Staff and your Board of Directors to support your ambitious plans to make Niagara Health a peak performer in the delivery of high quality, integrated regional health care services. You will do this by staking a claim as a first-choice employer and developer of world class medical and non-medical leaders who, through their example, will continue to drive culture change in the organization.
Your most important qualification for this transformational role is your ability to crystalize a bold vision, make it come alive with your teams and the community, and have them take enthusiastic ownership of it. Whether you are leading a major healthcare organization or an equally demanding, client-focused public-sector organization, you have won the respect of your people for your vision, business acumen and relentless pursuit of excellence. You are truly one of the few, and this may be the role that defines your career.
To learn more about this opportunity, please contact Penny Mirams or Hayley Becker at 416-366-1990 or submit your cover letter and resume, in confidence, to www.odgersberndtson.com/en/careers/15987 .
Niagara Health is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by both Odgers Berndtson and Niagara Health throughout the recruitment, selection and/or assessment process to applicants with disabilities.
Baycrest has an opportunity for a
PROGRAM DIRECTOR, HOSPITAL SERVICES
Headquartered in Toronto on a 22-acre campus, Baycrest Health Sciences is unique in the world, combining a comprehensive and unparalleled system of care for aging patients, one of the world’s top research institutes in cognitive neuroscience, dedicated centres focused on mitigating the impact of age related illness and impairment, and unmatched global knowledge exchange and commercialization capacity.
Baycrest Health Sciences is fully affiliated with the University of Toronto and is a leader in cognitive neuroscience and memory research, with the goal of transforming the journey of aging. The global reputation of the Rotman Research Institute reflects its ability to raise and answer fundamental questions about memory, aging and the neuroscience of cognition. Baycrest hospital is a 262 post-acute care hospital that provides Complex Continuing Care, Rehabilitation, Palliative Care, Mental Health and Behavioural Neurology Services.
Reporting to the Executive Director, Hospital Services & Pharmacy and Chief Nursing Executive, the position is responsible for the operational and strategic leadership with a focus on excellence, quality and innovation.
Responsibilities include but are not limited to: • Developing the annual operating plan aligned with organizational priorities, and setting, assigning and monitoring the operational targets, goals and objectives for the program. • Developing and implementing quality and process improvement plans, and reviewing, analyzing and evaluating quality, risk, safety and other performance outcome indicators. • Embedding a client and family centred approach in program practices and infrastructure. • Coaching, mentoring, supporting, and facilitating the creation and maintenance of an environment that fosters creativity, professional judgment, promoting staff initiative, interprofessional collaboration and nurturing high morale. • Utilizing effective strategies in performance management that focuses on accountability within a framework of just culture. • Fostering inter-professional collaboration • Accountability and managing factors that influence or impact Baycrest’s financial performance, including budgets, service and program development, costs and expenses and operational risks and advocating for system solutions that impact overall performance. • Championing innovation and seeking opportunities outside traditional bodies of knowledge to assist in resolving complex health care system issues. • Evaluating, recommending and guiding the implementation of models of care/new services that reflects changing patient populations and care needs. • Building and maintaining relationships with key system partners, demonstrating an approach of collaboration and responsiveness.
Qualifications include but are not limited to: • Member of a Regulated Health Profession in Ontario • Master’s degree in relevant field of study • A minimum of ten (10) years’ relevant management or leadership experience in the hospital setting preferred • Excellent communication, team building, organization and interpersonal skills • Demonstrated expertise in quality and process improvement • Knowledge of Collective Agreements and experience in a unionized setting preferred • Demonstrated ability and confidence to work collaboratively with internal and external stakeholders • Proven leadership capabilities with strong evidence of the capacity to build high performing inter-professional teams and support teams through coaching and mentorship. • Proven success in managing transformational change in complex environments. • Sound knowledge of health sector and Ministry of Health & Long-Term Care legislation. • Demonstrated competency in financial analysis, budget development and workload measurement analysis. • Sound knowledge of Accreditation Canada standards and practices.
Sep 09, 2019
Full time
Baycrest has an opportunity for a
PROGRAM DIRECTOR, HOSPITAL SERVICES
Headquartered in Toronto on a 22-acre campus, Baycrest Health Sciences is unique in the world, combining a comprehensive and unparalleled system of care for aging patients, one of the world’s top research institutes in cognitive neuroscience, dedicated centres focused on mitigating the impact of age related illness and impairment, and unmatched global knowledge exchange and commercialization capacity.
Baycrest Health Sciences is fully affiliated with the University of Toronto and is a leader in cognitive neuroscience and memory research, with the goal of transforming the journey of aging. The global reputation of the Rotman Research Institute reflects its ability to raise and answer fundamental questions about memory, aging and the neuroscience of cognition. Baycrest hospital is a 262 post-acute care hospital that provides Complex Continuing Care, Rehabilitation, Palliative Care, Mental Health and Behavioural Neurology Services.
Reporting to the Executive Director, Hospital Services & Pharmacy and Chief Nursing Executive, the position is responsible for the operational and strategic leadership with a focus on excellence, quality and innovation.
Responsibilities include but are not limited to: • Developing the annual operating plan aligned with organizational priorities, and setting, assigning and monitoring the operational targets, goals and objectives for the program. • Developing and implementing quality and process improvement plans, and reviewing, analyzing and evaluating quality, risk, safety and other performance outcome indicators. • Embedding a client and family centred approach in program practices and infrastructure. • Coaching, mentoring, supporting, and facilitating the creation and maintenance of an environment that fosters creativity, professional judgment, promoting staff initiative, interprofessional collaboration and nurturing high morale. • Utilizing effective strategies in performance management that focuses on accountability within a framework of just culture. • Fostering inter-professional collaboration • Accountability and managing factors that influence or impact Baycrest’s financial performance, including budgets, service and program development, costs and expenses and operational risks and advocating for system solutions that impact overall performance. • Championing innovation and seeking opportunities outside traditional bodies of knowledge to assist in resolving complex health care system issues. • Evaluating, recommending and guiding the implementation of models of care/new services that reflects changing patient populations and care needs. • Building and maintaining relationships with key system partners, demonstrating an approach of collaboration and responsiveness.
Qualifications include but are not limited to: • Member of a Regulated Health Profession in Ontario • Master’s degree in relevant field of study • A minimum of ten (10) years’ relevant management or leadership experience in the hospital setting preferred • Excellent communication, team building, organization and interpersonal skills • Demonstrated expertise in quality and process improvement • Knowledge of Collective Agreements and experience in a unionized setting preferred • Demonstrated ability and confidence to work collaboratively with internal and external stakeholders • Proven leadership capabilities with strong evidence of the capacity to build high performing inter-professional teams and support teams through coaching and mentorship. • Proven success in managing transformational change in complex environments. • Sound knowledge of health sector and Ministry of Health & Long-Term Care legislation. • Demonstrated competency in financial analysis, budget development and workload measurement analysis. • Sound knowledge of Accreditation Canada standards and practices.
The Ottawa Hospital is one of Canada’s largest and most respected academic health sciences centres, serving a diverse, multicultural and multilingual population of over one million people across the National Capital Region and Nunavut. Committed to delivering world-class, 21st-century health care, The Ottawa Hospital is leading the way in the age of digital care. It is now embarking on an exciting journey of modernization and transformation, which will culminate in a new campus, the first built in Ottawa in decades and one of the largest infrastructure projects ever undertaken in Ottawa.
Building on an international reputation of excellence in clinical care, research and teaching, The Ottawa Hospital is seeking a President & CEO with vision, compassion, integrity, and a deep commitment to community and patient-centred care.
The Ottawa Hospital is one of the few academic health centres to be accredited as an “Exemplary Hospital” by Accreditation Canada. It is recognized around the globe for innovative research, world-first scientific discoveries, and game-changing advances in medical and clinical practice. The novel therapies and treatments being developed and performed at the hospital are changing how health care is delivered.
Core to its success is a dedicated team of 14,000 people drawn from across the region, the country and the world – exceptional people made up of nurses, physicians, researchers, health-care professionals, educators, trainees, support staff, and volunteers. They, individually and collectively, embody the vision of The Ottawa Hospital to provide each patient with the world-class care, exceptional service and compassion we all want for our loved ones.
The Ottawa Hospital’s leadership team values diversity, equity and inclusion, and works hard to build relationships and trusted partnerships with many stakeholders, which include several communities across the region, patient and family advisors, the Ottawa Hospital Research Institute, The Ottawa Hospital Foundation, the University of Ottawa, the University of Ottawa Heart Institute, the region’s many other hospitals and health-care providers, and governmental partners.
Read The Ottawa Hospital Strategy 2019-2022.
If you are interested in leading The Ottawa Hospital during a period of transformational change, send your cover letter and CV in confidence to Michael Naufal and Andrew Dumont .
The Ottawa Hospital is an equal opportunity employer.
The Ottawa Hospital acknowledges that it is located upon the traditional and unceded territory of the Algonquin people. We have the privilege and responsibility to serve First Nations, Métis and Inuit of many backgrounds and from many treaty lands and to demonstrate respect for Indigenous people’s contributions and culture. We also acknowledge traditional knowledge and healing developed over countless generations.
Sep 06, 2019
Full time
The Ottawa Hospital is one of Canada’s largest and most respected academic health sciences centres, serving a diverse, multicultural and multilingual population of over one million people across the National Capital Region and Nunavut. Committed to delivering world-class, 21st-century health care, The Ottawa Hospital is leading the way in the age of digital care. It is now embarking on an exciting journey of modernization and transformation, which will culminate in a new campus, the first built in Ottawa in decades and one of the largest infrastructure projects ever undertaken in Ottawa.
Building on an international reputation of excellence in clinical care, research and teaching, The Ottawa Hospital is seeking a President & CEO with vision, compassion, integrity, and a deep commitment to community and patient-centred care.
The Ottawa Hospital is one of the few academic health centres to be accredited as an “Exemplary Hospital” by Accreditation Canada. It is recognized around the globe for innovative research, world-first scientific discoveries, and game-changing advances in medical and clinical practice. The novel therapies and treatments being developed and performed at the hospital are changing how health care is delivered.
Core to its success is a dedicated team of 14,000 people drawn from across the region, the country and the world – exceptional people made up of nurses, physicians, researchers, health-care professionals, educators, trainees, support staff, and volunteers. They, individually and collectively, embody the vision of The Ottawa Hospital to provide each patient with the world-class care, exceptional service and compassion we all want for our loved ones.
The Ottawa Hospital’s leadership team values diversity, equity and inclusion, and works hard to build relationships and trusted partnerships with many stakeholders, which include several communities across the region, patient and family advisors, the Ottawa Hospital Research Institute, The Ottawa Hospital Foundation, the University of Ottawa, the University of Ottawa Heart Institute, the region’s many other hospitals and health-care providers, and governmental partners.
Read The Ottawa Hospital Strategy 2019-2022.
If you are interested in leading The Ottawa Hospital during a period of transformational change, send your cover letter and CV in confidence to Michael Naufal and Andrew Dumont .
The Ottawa Hospital is an equal opportunity employer.
The Ottawa Hospital acknowledges that it is located upon the traditional and unceded territory of the Algonquin people. We have the privilege and responsibility to serve First Nations, Métis and Inuit of many backgrounds and from many treaty lands and to demonstrate respect for Indigenous people’s contributions and culture. We also acknowledge traditional knowledge and healing developed over countless generations.
Seldom does such a compelling role become available for a healthcare leader in Canada. Provincial Health Services Authority (PHSA) of British Columbia is commencing a search for a President & CEO. With the incumbent retiring later this year, it marks a time in PHSA’s history where innovation, change-management and progressive healthcare initiatives are well underway. PHSA has a strong and exciting mandate from the provincial government and a dedicated senior leadership team is implementing and delivering on the transformation.
This is a demanding CEO role and the Board of PHSA seeks a superlative leader who understands the changing dynamics in public healthcare and who has the proven ability to create effective working relationships with diverse partners, stakeholders and communities. An individual who is strategic but knows how to execute on leading change – who builds trust and respect through delivering on promises made. A leader, not a manager. A CEO who will work effectively with a dedicated board; world class clinical leaders, scientists and teachers: a committed workforce and has the operational and business acumen to manage one of the largest healthcare operating and capital budgets in the country.
Modeling the values of PHSA, dedicated to serving the needs of citizens requiring engagement with healthcare services and embracing technology and data-informed decision making, this unique President & CEO role requires an equally unique candidate. It is a substantial leadership role which requires the CEO to be collaborative but driven. A CEO passionate about improving the system of care with a talented executive having confidence in the transformation goals of the Minister of Health.
If you are ready to take on this major healthcare career challenge, please send send your resume and cover letter to the attention of George Madden and Shelina Esmail at pfm@pfmsearch.com .
Sep 05, 2019
Full time
Seldom does such a compelling role become available for a healthcare leader in Canada. Provincial Health Services Authority (PHSA) of British Columbia is commencing a search for a President & CEO. With the incumbent retiring later this year, it marks a time in PHSA’s history where innovation, change-management and progressive healthcare initiatives are well underway. PHSA has a strong and exciting mandate from the provincial government and a dedicated senior leadership team is implementing and delivering on the transformation.
This is a demanding CEO role and the Board of PHSA seeks a superlative leader who understands the changing dynamics in public healthcare and who has the proven ability to create effective working relationships with diverse partners, stakeholders and communities. An individual who is strategic but knows how to execute on leading change – who builds trust and respect through delivering on promises made. A leader, not a manager. A CEO who will work effectively with a dedicated board; world class clinical leaders, scientists and teachers: a committed workforce and has the operational and business acumen to manage one of the largest healthcare operating and capital budgets in the country.
Modeling the values of PHSA, dedicated to serving the needs of citizens requiring engagement with healthcare services and embracing technology and data-informed decision making, this unique President & CEO role requires an equally unique candidate. It is a substantial leadership role which requires the CEO to be collaborative but driven. A CEO passionate about improving the system of care with a talented executive having confidence in the transformation goals of the Minister of Health.
If you are ready to take on this major healthcare career challenge, please send send your resume and cover letter to the attention of George Madden and Shelina Esmail at pfm@pfmsearch.com .
CMHA Ontario, is a provincial association, committed to improving services and support for individuals with mental illnesses and to the promotion of mental health in Ontario.
Director of Quality Improvement
As a member of the Senior Executive Team, the Director of Quality Improvement oversees the development and operation of the province-wide QI and data capacity building initiative, the Excellence through Quality Improvement Project as well as supports provincial system planning and branch QI and data priorities. The Director of Quality Improvement will report to the Chief Executive Officer, attend CMHA Ontario board meetings and support the successful implementation of the organizations strategic plan.
Oversees the development and operation of the Excellence through Quality Improvement Project (E-QIP) in partnership with Addictions and Mental Health Ontario (AMHO) and with the support of Health Quality Ontario and the Provincial System Support Program (PSSP) at CAMH.
Develops and leads the delivery of a QI and data project coaching model to community MH&A providers.
Oversees and provides direction for the E-QIP Advanced QI and Measurement Community of Practice and supports the development and piloting of quality-focused indicators across a network of MH&A providers within Ontario.
Supervises a team of QI and Data coaches situated across the province as well as the two E-QIP Program Managers in conjunction with co-lead Addictions Mental Health Ontario.
Leads coaching and support for agencies who are working on QI projects
Supports the identification of QI indicators and initiation of data collection and use across the large CMHA and E-QIP networks.
Develops and delivers training content on a wide range of topics related to healthcare quality and data specifically within the MH&A sector.
Communicates regularly with funders, provide progress reports and informs on sector developments
Supports CMHA branches to actively participate in the development, review and adoption of HQO’s quality standards for MH&A care and effectively communicates, with HQO’s Clinical Improvement and Informatics division.
Leads the CMHA branch QI Leadership committee and coordinates pan-branch QI and indicator development and implementation efforts.
Provides leadership of and support for QI within the leaders/boards of organizations to support a culture shift in the community MHA sector towards one of continuous quality improvement. This includes developing and delivering board education and training pertaining to QI as well as coaching and advice.
Explores opportunities to connect MHA sector QI capacity building with other provincial, HQO or LHIN initiatives and communities of practice. The initiative will also seek to leverage and align with existing resources available to build capacity (e.g. IDEAS).
Supports the CMHA branch Clinical Leads to improve clinical care practices, spread innovation and plan networking and educational events.
Co-leads the evaluation and reporting of both E-QIP’s activities and the outcomes of QI projects supported by E-QIP.
Qualifications :
Masters prepared in related discipline i.e. Health Quality, Health Science, Health Promotion. 5 years professional experience in developing and managing new programs/ services/ technologies. Innovative thinker with strong organizational, interpersonal and leadership skills. Strong critical thinking skills and willing to complete day to day work to ensure deliverables are met. Entrepreneurial aptitudes with experience implementing a new service or a start-up. Experience with non-profit or charitable sector; Demonstrate the ability to uncover opportunities for growth and funding. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amount of information with attention to detail and accuracy. Excellent project management skills. Ability to motivate and align diverse groups. Proficient with Microsoft Office and Microsoft 365.
We welcome and encourage applications from all individuals with relevant experience, people with disabilities, including people with lived experience of mental health and addictions issues and family members. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Sep 04, 2019
Full time
CMHA Ontario, is a provincial association, committed to improving services and support for individuals with mental illnesses and to the promotion of mental health in Ontario.
Director of Quality Improvement
As a member of the Senior Executive Team, the Director of Quality Improvement oversees the development and operation of the province-wide QI and data capacity building initiative, the Excellence through Quality Improvement Project as well as supports provincial system planning and branch QI and data priorities. The Director of Quality Improvement will report to the Chief Executive Officer, attend CMHA Ontario board meetings and support the successful implementation of the organizations strategic plan.
Oversees the development and operation of the Excellence through Quality Improvement Project (E-QIP) in partnership with Addictions and Mental Health Ontario (AMHO) and with the support of Health Quality Ontario and the Provincial System Support Program (PSSP) at CAMH.
Develops and leads the delivery of a QI and data project coaching model to community MH&A providers.
Oversees and provides direction for the E-QIP Advanced QI and Measurement Community of Practice and supports the development and piloting of quality-focused indicators across a network of MH&A providers within Ontario.
Supervises a team of QI and Data coaches situated across the province as well as the two E-QIP Program Managers in conjunction with co-lead Addictions Mental Health Ontario.
Leads coaching and support for agencies who are working on QI projects
Supports the identification of QI indicators and initiation of data collection and use across the large CMHA and E-QIP networks.
Develops and delivers training content on a wide range of topics related to healthcare quality and data specifically within the MH&A sector.
Communicates regularly with funders, provide progress reports and informs on sector developments
Supports CMHA branches to actively participate in the development, review and adoption of HQO’s quality standards for MH&A care and effectively communicates, with HQO’s Clinical Improvement and Informatics division.
Leads the CMHA branch QI Leadership committee and coordinates pan-branch QI and indicator development and implementation efforts.
Provides leadership of and support for QI within the leaders/boards of organizations to support a culture shift in the community MHA sector towards one of continuous quality improvement. This includes developing and delivering board education and training pertaining to QI as well as coaching and advice.
Explores opportunities to connect MHA sector QI capacity building with other provincial, HQO or LHIN initiatives and communities of practice. The initiative will also seek to leverage and align with existing resources available to build capacity (e.g. IDEAS).
Supports the CMHA branch Clinical Leads to improve clinical care practices, spread innovation and plan networking and educational events.
Co-leads the evaluation and reporting of both E-QIP’s activities and the outcomes of QI projects supported by E-QIP.
Qualifications :
Masters prepared in related discipline i.e. Health Quality, Health Science, Health Promotion. 5 years professional experience in developing and managing new programs/ services/ technologies. Innovative thinker with strong organizational, interpersonal and leadership skills. Strong critical thinking skills and willing to complete day to day work to ensure deliverables are met. Entrepreneurial aptitudes with experience implementing a new service or a start-up. Experience with non-profit or charitable sector; Demonstrate the ability to uncover opportunities for growth and funding. Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amount of information with attention to detail and accuracy. Excellent project management skills. Ability to motivate and align diverse groups. Proficient with Microsoft Office and Microsoft 365.
We welcome and encourage applications from all individuals with relevant experience, people with disabilities, including people with lived experience of mental health and addictions issues and family members. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Director of Finance
Full Time – Permanent
Salary Range: R1-R8 $85k - $95k
OUR MISSION
The Alzheimer Society Peel exists to alleviate the personal and social consequences of Alzheimer’s disease and related dementias; to help find the cause, prevention, and cure.
POSITION PURPOSE
Alzheimer Society Peel is looking to add another fantastic tea member to their organization. We are currently searching for a Finance Leader. The Director of Finance (DOF) provides operational support to the organization along with being the lead financial spokesperson for the Society. The DOF reports directly to the Chief Executive Officer (CEO) and directly assists the Senior Management Team on all strategic and tactical matters as they relate to budget management, cost benefit analysis, forecasting needs and the securing of new funding on the day to day financial perspective.
Qualifications and Skills:
Education and Experience :
College/University Degree in related field
Minimum 7-10 years of related work experience
Advanced skills in Microsoft Office and various accounting packages (Great Plains and Income Manager, QuickBooks)
Skills in GSuite, and database considered an asset
Demonstrated success in working as part of a team
Ability to oversee and complete a full Payroll cycle
Experience in Accounts Receivable, Accounts Payable and financial Benefits Administration
Self-directed leader and strong written and oral communication skills
Key Accountabilities:
Organizational Units
Assist in performing all tasks necessary to achieve the organization's mission and help execute staff succession and growth plans.
Train the Finance, Human Resources Unit and other staff on raising awareness and knowledge of financial management matters.
Work with the CEO on the strategic vision including fostering and cultivating stakeholder relationships as well as assisting in the development and negotiation of contracts.
Participate in developing new business, specifically: assist the CEO and COO in identifying new funding opportunities, the drafting of prospective programmatic budgets, and determining cost effectiveness of prospective service delivery.
Ensure adequate controls are installed and that substantiating documentation is approved and available such that all purchases may pass internal and external checks/audits.
Foster and cultivate business opportunities and partnerships.
Supervise staff, including regular progress reviews and plans for improvement in conjunction with the Human Resources Manager.
Review biweekly payroll to completeness and accuracy
Budgets
Provide the CEO and COO with an operating budget. Works with the COO to ensure programmatic success through cost analysis support, and compliance with all contractual and programmatic requirements. This includes:
1) interpreting legislative and programmatic rules and regulations to ensure compliance with all federal, provincial, local and contractual guidelines, 2) ensuring that all government regulations and requirements are disseminated to appropriate personnel, and 3) monitoring compliance.
Create and assess financial statements and budget documents
Financial Controls & Reporting
Oversees the management and coordination of all fiscal reporting activities for the organization including: organizational revenue/expense, balance sheet reports, cash flow reports to funding agencies, development and monitoring of organizational and contract/grant budgets.
Develop and maintain systems of internal controls to safeguard financial assets of the organization. Oversees the coordination and activities of independent auditors ensuring all audit issues are resolved, and the preparation of the annual financial statements is in accordance with Canadian GAAP and federal, provincial and other required supplementary schedules and information.
Attend Board and Subcommittee meetings; including being the lead staff on the Audit/Finance Committee.
Monitor banking activities of the organization.
Ensure adequate cash flow to meet the organization's needs.
Investigate cost-effective benefit plans and other fringe benefits which the organization may offer employees and potential employees with the goal of attracting and retaining qualified individuals.
Oversee the production of monthly reports including reconciliations with funders and pension plan requirements, as well as financial statements and cash flow projections for use by CEO and COO and self, as well as the Audit/Finance Committee and Board of Directors.
Assist in the design, implementation, and timely calculations of wage incentives, commissions, and salaries for the staff.
Oversee Accounts Payable and Accounts Receivable and ensure a disaster recovery plan is in place.
Oversee business insurance plans and health care coverage analysis.
Purchasing
Oversees all purchasing and payroll activity for staff and participants.
Oversees the maintenance of the inventory of all fixed assets, including assets purchased with government funds (computers, etc.) assuring all are in accordance with federal regulations
We Invest In You!
RRSP with company match (for those who qualify)
Generous vacation entitlements
Professional Development through innovative Educational Opportunities
Annual Education Reimbursement
Employee Recognition and Discount Programs
Complete insurance coverage-medical, dental, vision, life insurance
Qualified applicants must apply by sending a cover letter and resume to
hr@alzheimerpeel.com by no later September 10, 2019 at 3:00 pm.
(Only qualified applicants will be contacted for an interview.)
Alzheimer Society Peel is an equal opportunity employer and welcomes diversity. We are committed to an inclusive and barrier free work environment. Applicants with a disability will be provided accommodation during the recruitment process upon request. Please contact Shonell Gray at s.gray@alzheimerpeel.com if accommodation is required.
Sep 03, 2019
Full time
Director of Finance
Full Time – Permanent
Salary Range: R1-R8 $85k - $95k
OUR MISSION
The Alzheimer Society Peel exists to alleviate the personal and social consequences of Alzheimer’s disease and related dementias; to help find the cause, prevention, and cure.
POSITION PURPOSE
Alzheimer Society Peel is looking to add another fantastic tea member to their organization. We are currently searching for a Finance Leader. The Director of Finance (DOF) provides operational support to the organization along with being the lead financial spokesperson for the Society. The DOF reports directly to the Chief Executive Officer (CEO) and directly assists the Senior Management Team on all strategic and tactical matters as they relate to budget management, cost benefit analysis, forecasting needs and the securing of new funding on the day to day financial perspective.
Qualifications and Skills:
Education and Experience :
College/University Degree in related field
Minimum 7-10 years of related work experience
Advanced skills in Microsoft Office and various accounting packages (Great Plains and Income Manager, QuickBooks)
Skills in GSuite, and database considered an asset
Demonstrated success in working as part of a team
Ability to oversee and complete a full Payroll cycle
Experience in Accounts Receivable, Accounts Payable and financial Benefits Administration
Self-directed leader and strong written and oral communication skills
Key Accountabilities:
Organizational Units
Assist in performing all tasks necessary to achieve the organization's mission and help execute staff succession and growth plans.
Train the Finance, Human Resources Unit and other staff on raising awareness and knowledge of financial management matters.
Work with the CEO on the strategic vision including fostering and cultivating stakeholder relationships as well as assisting in the development and negotiation of contracts.
Participate in developing new business, specifically: assist the CEO and COO in identifying new funding opportunities, the drafting of prospective programmatic budgets, and determining cost effectiveness of prospective service delivery.
Ensure adequate controls are installed and that substantiating documentation is approved and available such that all purchases may pass internal and external checks/audits.
Foster and cultivate business opportunities and partnerships.
Supervise staff, including regular progress reviews and plans for improvement in conjunction with the Human Resources Manager.
Review biweekly payroll to completeness and accuracy
Budgets
Provide the CEO and COO with an operating budget. Works with the COO to ensure programmatic success through cost analysis support, and compliance with all contractual and programmatic requirements. This includes:
1) interpreting legislative and programmatic rules and regulations to ensure compliance with all federal, provincial, local and contractual guidelines, 2) ensuring that all government regulations and requirements are disseminated to appropriate personnel, and 3) monitoring compliance.
Create and assess financial statements and budget documents
Financial Controls & Reporting
Oversees the management and coordination of all fiscal reporting activities for the organization including: organizational revenue/expense, balance sheet reports, cash flow reports to funding agencies, development and monitoring of organizational and contract/grant budgets.
Develop and maintain systems of internal controls to safeguard financial assets of the organization. Oversees the coordination and activities of independent auditors ensuring all audit issues are resolved, and the preparation of the annual financial statements is in accordance with Canadian GAAP and federal, provincial and other required supplementary schedules and information.
Attend Board and Subcommittee meetings; including being the lead staff on the Audit/Finance Committee.
Monitor banking activities of the organization.
Ensure adequate cash flow to meet the organization's needs.
Investigate cost-effective benefit plans and other fringe benefits which the organization may offer employees and potential employees with the goal of attracting and retaining qualified individuals.
Oversee the production of monthly reports including reconciliations with funders and pension plan requirements, as well as financial statements and cash flow projections for use by CEO and COO and self, as well as the Audit/Finance Committee and Board of Directors.
Assist in the design, implementation, and timely calculations of wage incentives, commissions, and salaries for the staff.
Oversee Accounts Payable and Accounts Receivable and ensure a disaster recovery plan is in place.
Oversee business insurance plans and health care coverage analysis.
Purchasing
Oversees all purchasing and payroll activity for staff and participants.
Oversees the maintenance of the inventory of all fixed assets, including assets purchased with government funds (computers, etc.) assuring all are in accordance with federal regulations
We Invest In You!
RRSP with company match (for those who qualify)
Generous vacation entitlements
Professional Development through innovative Educational Opportunities
Annual Education Reimbursement
Employee Recognition and Discount Programs
Complete insurance coverage-medical, dental, vision, life insurance
Qualified applicants must apply by sending a cover letter and resume to
hr@alzheimerpeel.com by no later September 10, 2019 at 3:00 pm.
(Only qualified applicants will be contacted for an interview.)
Alzheimer Society Peel is an equal opportunity employer and welcomes diversity. We are committed to an inclusive and barrier free work environment. Applicants with a disability will be provided accommodation during the recruitment process upon request. Please contact Shonell Gray at s.gray@alzheimerpeel.com if accommodation is required.
POSITION PROFILE
Organization: Southlake Regional Health Centre
Position Title: Chief of Emergency Medicine
Reports to: Chief of Staff
Location: Newmarket, Ontario
THE ORGANIZATION
Southlake Regional Health Centre is a full-service hospital with a regional, clinically advanced focus.
Southlake offers 500 patient beds and accommodates more than 113,000 visits to the Emergency Department, nearly 25,000 in-patient admissions, and more then 500,000 out-patient visits each year. As a regionally designated site, Southlake is responsible for developing and providing advanced levels of care to the more than 1 million people who reside in York Region, Simcoe County, and in some cases, as far north as Muskoka. This is a region that has seen significant growth over the last 10 years and has the highest number of seniors in the province. Advanced, specialty services include: arthritis care, cancer care, cardiac care, cataract surgery, child and adolescent eating disorders, mental health services for children, pediatrics and perinatal care and thoracic surgery.
Southlake is proud to have a team of more than 3400 employees, 579 physicians, and 800 volunteers. Combined with their commitment to provide the best possible care to patients, their goal is to make Southlake synonymous with healthcare excellence.
With a brand new five-year strategic plan published this year, Southlake is embarking on the next chapter of growth and commitment to outstanding patient care. With a bold vision and four overarching strategic goals, Southlake is positioning itself to be a leader in the ever-changing Ontario Hospital landscape of tomorrow.
THE OPPORTUNITY
The overall success of the Emergency Department (ED) in the eyes of its customers demands the successful performance of a team of skilled professionals from various disciplines interacting with support staff and the public. The ED care team impacts both the culture and overall perceived performance of the department and as such, it is essential that their leader provide clear direction regarding the performance expectations of the organization. A systematic approach to defining those expectations, providing timely feedback regarding performance to those expectations, and addressing variation from expectations, can provide a valuable tool in supporting the Chief of ED’s success. As well, collaboration and cooperation with all healthcare workers is expected, as all are part of a successful care team and a successful ED.
The Chief of Emergency Medicine reports directly to the Chief of Staff, and works closely and collaboratively with the Physician Leader of the Emergency Medicine Program, Administrative Director of Emergency Medicine and other Chiefs and Physician Leaders for physician-related concerns and provides regular reports to the Medical Advisory Committee.
The Chief of Emergency Medicine is responsible for matters related to quality of care, physician credentialing, physician clinical competence, physician behaviour, and patient complaints as outlined in the Professional Staff Bylaws and Rules and Regulations.
Department Chiefs are appointed for a term of 5 years and the appointment is subject to annual review by the Medical Advisory Committee and Board of Directors with the option of an additional term of 5 years.
Visible, active and engaged equally with all staff within the Emergency Department, the incumbent will want to focus on the following key priorities:
Engage with all staff to promote an inclusive and collaborative Emergency Department that encompasses team and culture building and achieves exceptional patient and provider satisfaction and performance objectives.
Continue to enhance and refine Southlake’s well-performing model of care focused on quality and continuous improvement.
Attend to administrative and human resource challenges including physician scheduling, recruitment and performance and development.
Work in partnership with others, internally and externally, to address ED capacity and flow challenges through closer alignment with community care services and partners within the broader Southlake community.
Promote personal well-being and job satisfaction by supporting a safe and healthy work environment.
Southlake has an excellent reputation for providing the full spectrum of medical services to the community and surrounding region. For the individual who is inspired by Southlake’s journey to date and future plans, including a new master plan and the organization’s proposed leadership of an Ontario Health Team, this is an opportunity to work with a talented and dedicated group of physicians and staff in delivering upon the mission to provide exceptional emergency services and outstanding patient care experience to those in need.
CANDIDATE QUALIFICATIONS
Success in this role will require a combination of leadership, relationship/team building, and championship of change and results achievement inclusive of the following:
Active Staff member of the Southlake Professional Staff or be eligible for membership to the Southlake Professional Staff as an Associate Staff member
Be a member in good standing of the College of Family Physicians of Canada (CCFP) with additional Fellowship training in Emergency Medicine (CCFP-EM) or Royal College certified in Emergency Medicine
In good standing with the Medical Staff Association
Excellent clinical and leadership skills with focus on interprofessional collaboration
Demonstrated exceptional communication and interpersonal skills, teambuilding, objectivity, and conflict resolution skills leadership, teambuilding and conflict management skills
Experience in medical administrative management functions
Commitment to and support for the hospital’s strategic plan
Knowledge of hospital clinical operations, quality improvement and performance measures
Commitment to continuing education in both health care administration and clinical care
Education in medical administration such as Physician Management Institute would be an asset
Evidence that the required time commitment will be accommodated with physician’s clinical duties
CONTACT INFORMATION
For a detailed outline of roles and responsibilities, and to submit your cover letter and current curriculum vitae for consideration, please contact: Ed Perkovic, Director of Research ( eperkovic@amropknightsbridge.com ), Collin MacLeod, Partner, ( collin.macleod@lhhknightsbridge.com ) or Chris Sawyer, Partner ( csawyer@amropknightsbridge.com ).
Sep 03, 2019
Full time
POSITION PROFILE
Organization: Southlake Regional Health Centre
Position Title: Chief of Emergency Medicine
Reports to: Chief of Staff
Location: Newmarket, Ontario
THE ORGANIZATION
Southlake Regional Health Centre is a full-service hospital with a regional, clinically advanced focus.
Southlake offers 500 patient beds and accommodates more than 113,000 visits to the Emergency Department, nearly 25,000 in-patient admissions, and more then 500,000 out-patient visits each year. As a regionally designated site, Southlake is responsible for developing and providing advanced levels of care to the more than 1 million people who reside in York Region, Simcoe County, and in some cases, as far north as Muskoka. This is a region that has seen significant growth over the last 10 years and has the highest number of seniors in the province. Advanced, specialty services include: arthritis care, cancer care, cardiac care, cataract surgery, child and adolescent eating disorders, mental health services for children, pediatrics and perinatal care and thoracic surgery.
Southlake is proud to have a team of more than 3400 employees, 579 physicians, and 800 volunteers. Combined with their commitment to provide the best possible care to patients, their goal is to make Southlake synonymous with healthcare excellence.
With a brand new five-year strategic plan published this year, Southlake is embarking on the next chapter of growth and commitment to outstanding patient care. With a bold vision and four overarching strategic goals, Southlake is positioning itself to be a leader in the ever-changing Ontario Hospital landscape of tomorrow.
THE OPPORTUNITY
The overall success of the Emergency Department (ED) in the eyes of its customers demands the successful performance of a team of skilled professionals from various disciplines interacting with support staff and the public. The ED care team impacts both the culture and overall perceived performance of the department and as such, it is essential that their leader provide clear direction regarding the performance expectations of the organization. A systematic approach to defining those expectations, providing timely feedback regarding performance to those expectations, and addressing variation from expectations, can provide a valuable tool in supporting the Chief of ED’s success. As well, collaboration and cooperation with all healthcare workers is expected, as all are part of a successful care team and a successful ED.
The Chief of Emergency Medicine reports directly to the Chief of Staff, and works closely and collaboratively with the Physician Leader of the Emergency Medicine Program, Administrative Director of Emergency Medicine and other Chiefs and Physician Leaders for physician-related concerns and provides regular reports to the Medical Advisory Committee.
The Chief of Emergency Medicine is responsible for matters related to quality of care, physician credentialing, physician clinical competence, physician behaviour, and patient complaints as outlined in the Professional Staff Bylaws and Rules and Regulations.
Department Chiefs are appointed for a term of 5 years and the appointment is subject to annual review by the Medical Advisory Committee and Board of Directors with the option of an additional term of 5 years.
Visible, active and engaged equally with all staff within the Emergency Department, the incumbent will want to focus on the following key priorities:
Engage with all staff to promote an inclusive and collaborative Emergency Department that encompasses team and culture building and achieves exceptional patient and provider satisfaction and performance objectives.
Continue to enhance and refine Southlake’s well-performing model of care focused on quality and continuous improvement.
Attend to administrative and human resource challenges including physician scheduling, recruitment and performance and development.
Work in partnership with others, internally and externally, to address ED capacity and flow challenges through closer alignment with community care services and partners within the broader Southlake community.
Promote personal well-being and job satisfaction by supporting a safe and healthy work environment.
Southlake has an excellent reputation for providing the full spectrum of medical services to the community and surrounding region. For the individual who is inspired by Southlake’s journey to date and future plans, including a new master plan and the organization’s proposed leadership of an Ontario Health Team, this is an opportunity to work with a talented and dedicated group of physicians and staff in delivering upon the mission to provide exceptional emergency services and outstanding patient care experience to those in need.
CANDIDATE QUALIFICATIONS
Success in this role will require a combination of leadership, relationship/team building, and championship of change and results achievement inclusive of the following:
Active Staff member of the Southlake Professional Staff or be eligible for membership to the Southlake Professional Staff as an Associate Staff member
Be a member in good standing of the College of Family Physicians of Canada (CCFP) with additional Fellowship training in Emergency Medicine (CCFP-EM) or Royal College certified in Emergency Medicine
In good standing with the Medical Staff Association
Excellent clinical and leadership skills with focus on interprofessional collaboration
Demonstrated exceptional communication and interpersonal skills, teambuilding, objectivity, and conflict resolution skills leadership, teambuilding and conflict management skills
Experience in medical administrative management functions
Commitment to and support for the hospital’s strategic plan
Knowledge of hospital clinical operations, quality improvement and performance measures
Commitment to continuing education in both health care administration and clinical care
Education in medical administration such as Physician Management Institute would be an asset
Evidence that the required time commitment will be accommodated with physician’s clinical duties
CONTACT INFORMATION
For a detailed outline of roles and responsibilities, and to submit your cover letter and current curriculum vitae for consideration, please contact: Ed Perkovic, Director of Research ( eperkovic@amropknightsbridge.com ), Collin MacLeod, Partner, ( collin.macleod@lhhknightsbridge.com ) or Chris Sawyer, Partner ( csawyer@amropknightsbridge.com ).
Posting #:
19-0953 Permanent Full-Time
19-0954 Temporary Full-Time (18 month contract with possibility of permanency)
19-0952 2 x Permanent Part-Time
Location: Sudbury, Ontario
A dynamic and growing health care environment awaits you in Sudbury Ontario: Canada’s happiest city! Surrounded by provincial parks and over 200 lakes, Greater Sudbury has over 160,000 residents and is a rich mix of urban, suburban, rural and wilderness environments. Just a one hour flight or four-hour drive from Toronto; here, you will experience the balance of a challenging career and a comfortable lifestyle, right in the heart of Northern Ontario’s largest city.
The Patient Flow department at Health Sciences North (HSN) is seeking innovative leaders with relevant experience, working in a Professional Health department in a healthcare environment. With a focus on patient care, the incumbents will plan, organize, direct and evaluate the operations of the Bed Allocation department. They will provide support to the flow of patients in and out of HSN beds and provide weekend management support on other issues as required.
The successful candidates should have a minimum of a Diploma in a regulated health profession, from an accredited program and a minimum of two (2) years’ experience working in a clinical department within a health care environment. Experience working in a leadership/supervisory role is required.
If you enjoy working in a fast-paced, team environment and are looking for a rewarding career opportunity, the full job description can be viewed on the HSN Careers Website.
We offer competitive salary and vacation, extended health and dental benefits, a pension plan through HOOPP and relocation allowance to assist with moving expenses.
The Search Committee will begin to review applications on September 5, 2019 . Applications will be considered until the position is filled. Interested applicants are asked to apply directly on the HSN Careers Website at hsnsudbury.ca/careers . External applicants can learn more about Sudbury by viewing the Relocating to Sudbury link on our careers portal .
Aug 29, 2019
Posting #:
19-0953 Permanent Full-Time
19-0954 Temporary Full-Time (18 month contract with possibility of permanency)
19-0952 2 x Permanent Part-Time
Location: Sudbury, Ontario
A dynamic and growing health care environment awaits you in Sudbury Ontario: Canada’s happiest city! Surrounded by provincial parks and over 200 lakes, Greater Sudbury has over 160,000 residents and is a rich mix of urban, suburban, rural and wilderness environments. Just a one hour flight or four-hour drive from Toronto; here, you will experience the balance of a challenging career and a comfortable lifestyle, right in the heart of Northern Ontario’s largest city.
The Patient Flow department at Health Sciences North (HSN) is seeking innovative leaders with relevant experience, working in a Professional Health department in a healthcare environment. With a focus on patient care, the incumbents will plan, organize, direct and evaluate the operations of the Bed Allocation department. They will provide support to the flow of patients in and out of HSN beds and provide weekend management support on other issues as required.
The successful candidates should have a minimum of a Diploma in a regulated health profession, from an accredited program and a minimum of two (2) years’ experience working in a clinical department within a health care environment. Experience working in a leadership/supervisory role is required.
If you enjoy working in a fast-paced, team environment and are looking for a rewarding career opportunity, the full job description can be viewed on the HSN Careers Website.
We offer competitive salary and vacation, extended health and dental benefits, a pension plan through HOOPP and relocation allowance to assist with moving expenses.
The Search Committee will begin to review applications on September 5, 2019 . Applications will be considered until the position is filled. Interested applicants are asked to apply directly on the HSN Careers Website at hsnsudbury.ca/careers . External applicants can learn more about Sudbury by viewing the Relocating to Sudbury link on our careers portal .
The Canadian Hearing Society (“CHS”) is the industry-leading provider of services and products that enables Deaf and hard of hearing Canadians to overcome barriers. It is the largest and only Accredited organization of its kind in North America. Building on its 80-year history and following a remarkable and ambitious turnaround, CHS is a modern, progressive and professional organization well-positioned for growth both nationally and internationally.
With 25 locations and more than 400 employees, CHS operates through multiple companies; a non-profit, a for-profit and a charitable foundation. A mission and vision driven organization, CHS offers a complete and robust roster of highly professional community base services, clinical programs, industry leading products and cutting-edge technology which drive our passion and raison d’etre for a barrier-free society for people who are Deaf and hard of hearing.
Based at the Corporate Head Office in Toronto, Ontario and reporting to a dynamic Chief Executive Officer (“CEO”), the Vice President, Commercial Operations is a strategic, innovative and proven leader who brings a breadth and depth of experience in business operation, retail sales and the management of multiple professional services in related for-profit and non-profit sectors. She/he is a passionate and an accomplished self-starter possessing a keen ability to identify opportunities to grow CHS revenues and increase market share. She/he is a credible go-getter in business development who others turn to when seeking strategic opportunities and/or market insights, and who acts as a proud ambassador consistently increasing CHS’s profile and mission. With a proven record in driving P&L’s, complemented by demonstrated years of experience as a seasoned leader of teams, the successful candidate will have a strong professional background in customer service in an industry and sector that requires people-focused values. This is a cause-based organization that strives to improve the lives of the deaf and hard of hearing communities from the profit or governmental funded programs.
With a lens of team leadership, the VP, Commercial Operations will work collaboratively with other members of the leadership team. A committed, engaged, high energy leader and beacon of integrity and business savviness, she/he will set the example for a talented, intelligent, and diverse team. The Vice President, Commercial Operations is a well-connected, highly networked leader and a superb door-opener with deep relationships formed with both B2B and B2C customers. She/he has a track record of identifying, developing and facilitating significant partnerships and agreements with peers in the health care, consumer packaged goods, retail and e-commerce sectors. She/he will identify and implement new opportunities that support the CHS’s success, including embracing innovation and technologies for both products and processes.
The ideal candidate for the Vice President, Commercial Operations brings 10-15 years of proven experience, a business unit leader, an accomplished executive who, having had exposure to healthcare sales and/or healthcare equipment markets would be an asset. The successful Vice President, Commercial Operations is a relationship builder possessing exceptional business acumen, sales, communications along with a proven track record for building and growing businesses.
About the Canadian Hearing Society
Founded in 1940 and the largest agency of its kind in Canada, CHS employs approximately 400 people who deliver over 17 programs through a network of offices across Canada. CHS offers a wide range of programs and services, products and information at its locations across Ontario to help remove communication barriers at home, at school and at work, and provide support and advice for people of all ages who are Deaf and hard of hearing. All services are provided by professionals experienced in meeting the needs of its consumers in an accessible, confidential environment.
The Canadian Hearing Society (CHS) provides audiology and hearing aid-related services at locations across Ontario. The CHS provides products, services, and information relating to hearing loss, as well as a wide range of accessible education and support programs. With a dedicated provincial team of audiologists and support staff, customers can rest assured that they will receive only the highest quality of care and consideration.
CHS Hearing Healthcare has modern, state-of-the-art audiology facilities located in key CHS offices throughout Ontario, offering an array of services including hearing testing, hearing aids, tinnitus consultations and more. CHS is a recognized training site for all university audiology programs in Canada. CHS continues to be a trusted consultant to the government in the area of hearing loss. CHS Hearing Healthcare is integral to the fabric of CHS, touching virtually every department. Trust, community, neutrality, price and expertise are the reasons why every year thousands of people choose CHS as their audiology provider.
CHS also provides a wide range of Communication Devices products, ASL Education and Interpreting and Translation Services.
The Canadian Hearing Society and its Mission, Vision & People Focused Values
We support informed choices: we give you unbiased information on all known options and you decide what best suits you and your family.
The ultimate goal of the 2017 - 2020 Strategic Plan is to achieve a new level of national leadership. To achieve this, the Canadian Hearing Society will deliver a focused, more impactful range of services and products based on their community importance, financial sustainability and the organization’s ability to deliver them professionally and consistently.
For the next several years, the Canadian Hearing Society will concentrate on getting focused , getting great and getting national . Achieving these strategic goals will prepare the organization for achieving its Mission to become the leading provider of services and products that enable Deaf and hard of hearing Canadians to overcome barriers to participation.
This Plan will lay the groundwork for the Canadian Hearing Society in 2020 and beyond. Over the next three years, getting focused, getting great and getting national reinforces the Canadian Hearing Society’s Mission and Vision: to become the leading organization serving Deaf and hard of hearing Canadians across the country.
Vision
To be the leading organization serving Deaf and hard of hearing Canadians by advancing a barrier-free society. We believe that Deaf and hard of hearing Canadians have the right to lead their lives any way they choose and that the Canadian Hearing Society is uniquely qualified to help ensure nothing stands in their way.
Mission
To provide industry-leading services and products that enable Deaf and hard of hearing Canadians to overcome barriers to participation. There are many ways the Canadian Hearing Society can enable Deaf and hard of hearing Canadians to overcome barriers to participation. We believe that focusing on providing industry-leading services and products is where the Canadian Hearing Society can have the greatest impact.
People Focused Values
These core values will define all our interactions with each other and with the Deaf and hard of hearing Canadians we serve:
• Ethical
• Respectful
• Accountable
Canadian Hearing Society’s Vice President, Commercial Operations – Opportunity Overview
This is a truly exciting opportunity for an entrepreneurial, results-oriented business development executive who is excited by a challenge to help build and distinguish the Canadian Hearing Society as a leader across Canada. Operating in a fast-paced challenging environment, this is a real opportunity to “make a difference.”
The Vice President, Commercial Operations will be a trusted senior advisor to the CEO and member of the senior leadership team with a mandate to grow the business, develop our retail product line and its distribution and drive the expansion of our Hearing Aid program, ASL Education and Interpreting/Translation Professional Services by advancing CHS’s brand and market share objectives.
She/he will have direct responsibility across business development, marketing communication, national sales, regional partnerships, will execute acquisition opportunities and RFP proposals to rapidly grow CHS’s market share from $25M to $100M nationally by leading and developing a high performance, sales and marketing team that will include Marketing and Communications group whose mandates include brand marketing strategy and alignment, sales training, and social/digital media.
The VP, Commercial Operations will also be responsible for managing the expectations and driving results for the executive team and other stakeholders. Most importantly is open and receptive to stakeholder feedback. She/he will support and direct the clinician teams in meeting and exceeding targets in line with CHS’s annual and long-term strategic plans.
The Vice President, Commercial Operations is a catalyst for strategic and visionary thinking and execution, with demonstrated success leading in a changing and complex environment and effectively partnering across the organization to collaborate with other functional areas, while independently and with expertise leading towards new, creative and value-driving initiatives and partnerships.
Operating with an entrepreneurial spirit and seasoned judgment, she/he will communicate and inspire confidence across a wide range of clients and internal stakeholders, sharing a credible vision with the CEO and promoting CHS’s brand and unique value proposition within Canada. She/he will bring a proven experience in developing innovative strategic plans and partnerships to protect and grow incremental market share, with an ability to identify and manage new market opportunities aligned with CHS’s overall investment and growth strategy, while positioning CHS as the national and global leader in providing services and products that enable Deaf and hard of hearing individuals to overcome barriers to participation.
Key Accountabilities and Success Indicators for the Vice President, Commercial Operations
In the first six months, the successful Vice President, Commercial Operations will have:
Developed the trust and confidence of the CEO, their team, and the executive teams as well as the Board of Directors;
Developed a solid understanding of key issues impacting CHS’s customers and the communities it so proudly serves across multiple industries;
Developed a sound knowledge of CHS’s unique organizational model combining the strengths of both for-profit and not-for-profit structures to bring a greater good to the communities it so proudly serves;
Developed, implemented and built upon CHS’s strategic growth plan ensuring the expected outcomes for growing CHS’s market share in both the device and services markets;
Initiated and built productive relationships within the health devices and clinic operators across the country, including but not limited to national, ecommerce, international and regional customers;
Prioritized visibility and transparency in process and structural changes;
Increased partnerships, and by facilitating and encouraging superior customer service at all levels across the organization, ensured a seamless transition and un-wavered trust in the marketplace; and
Developed clear working processes with the Commercial Operations teams creating opportunities in line with the vision and cultural brand of CHS’s strategic plan.
Beyond the first six months, the successful Vice President, Commercial Operations will have:
Continued to drive results and customer satisfaction in terms of volume, quality and profitability as they align with CHS’s strategic plan;
Have led the assessment, evolution and modernization of CHS’s portfolio, product offering and processes;
Developed and executing upon a clear, compelling ecommerce strategy for the organization, balancing strategic objectives and will have collaboratively determined growth and expansion readiness;
Continued to identify additional revenue streams, business development, acquisition, digital sales platform opportunities for CHS with the goal of doubling the revenues of the for-profit group by 2022;
Developed and maintained strong relationships through regular cultivation and stewardship of clinics as well as current and potential retail partners; and
Become a trusted voice and face of the Canadian Hearing Society as a leader in products and services and a source of advice and expertise on expanding the reach to remove barriers to communication, advance hearing health, and promote equity for people who are Deaf and hard of hearing.
Desirable Leadership Experience and Competencies
The Canadian Hearing Society’s Vice President, Commercial Operations understands the retail landscape of CHS’s target markets through a lens of best-in-class service and community accountability. The VP, Commercial Operations will have previous experience working at a senior executive level in business development and/or B2C sales and/or marketing, with all three service segments as an asset with demonstrated success operating as an effective, engaging and inclusive leader and change agent able to drive results in line with overall organizational strategy.
The Vice President, Commercial Operations is acutely attuned and aware of the changing markets as well as the changing demands of this dynamic end-consumer base and unique value proposition for B2B customers and strategic partners. She/he is able to embrace this direction within the framework of an established brand and organization, and able to swiftly identify opportunities that competitors might miss. This insight and innovative mindset will drive a better understanding of internal operations and direct marketing resources, enabling her/him to deliver best-in-class customer service. With strong operational and business acumen, she/he is able to assess and simplify complex relationships and partnerships that CHS can embrace, so that alignment and pace to overall strategy is clear for her/his team and the executive team. The VP, Commercial Operations will demonstrate sound financial acumen and understands what it takes to create strong, beneficial deals and opportunities for the Canadian Hearing Society.
An outstanding relationship builder, the Vice President, Commercial Operations builds rapport across all levels of the organization and industry, garners respect and is a highly visible team leader. With high EQ and both the humility and confidence to get things done, the successful VP, Commercial Operations is an engaging, transparent and motivational senior executive knowledgeable about the industry landscape and market opportunities. She/he knows how to tap into the internal human, technological and data resources to execute on strategic initiatives with a results-driven orientation to create value and elevate the service level and resource availability nationally.
Taking ownership of the CHS’s brand nationally, the VP, Commercial Operations knows how to sell, market, and brand products and services combined with the added value of deep practice-driven market intelligence and experience in leading teams who are executing these mandates. She/he brings public messaging experience who can add value to and support the CEO and the leadership team in their presentations to the Board, at conferences or with the media.
The VP, Commercial Operations understands the importance of internal and external messaging particularly in critical periods steering a path to avoid crisis and is sensitive to legal, reputational risks and liabilities as well as leveraging all platforms to proudly story-tell on CHS’s continued legacy-building successes and gold-standard customer service excellence. The VP, Commercial Operations understands the power of social media and is able to confidently lead a team in executing initiatives to use this powerful tool and other platforms of digital media to innovate and grow CHS’s marketing platform and increase brand recognition into new customer channels, elevate CHS’s position as a leader, improving the lives and providing insights to all of those affected by hearing related matters.
The successful VP, Commercial Operations is an authentic leader who promotes an inclusive team culture and defines success in terms of the individual team and collective revenue and market share performance and growth opportunities as they align with CHS’s strategic and growth plans. An experienced coach and mentor, the VP, Commercial Operations will nurture and develop a strong team capable of executing and delivering on results and inspired by the work being done while unphased by ambitious and innovative strategic plans executed with the unique CHS service model and cultural brand in mind. Trusted and transparent, the VP, Commercial Operations is able to leverage CHS’s history with a forward-looking view and presents her/himself with comfort and gravitas both internally and externally.
The VP, Commercial Operations is keenly aware that outstanding customer service is a key piece of CHS’s value proposition and values relationships as the substance of good business. She/he is a highly networked leader, sensitive to the culture and community that CHS serves, effortlessly connecting with customers, industry and potential business development contacts. CHS’s VP Commercial Operations garners respect and is an ethical, high integrity leader increasing the profile and brand of the CHS in marketplace where they are already known as the national advocate for removing communications barriers and promoting equity for its customers. The VP, Commercial Operations will have a track record of identifying, developing and facilitating partnerships and alliances on behalf of CHS, leading to high impact opportunities with leaders in the retail, ecommerce and medical clinic space. The Vice President is an innovator in brand management, marketing, communications, product development who can further develop our Professional Services. She/he encourages and motivates his/her team to be imaginative and creative and brave when seeking solutions, welcoming positive change and seeks out opportunities to build consensus and drive towards clarity of thought in communications with stakeholders.
This is an exceptional role for an accomplished leader who is motivated and personally committed to the mission, influence and impact of the Canadian Hearing Society and its many possibilities for growth and market expansion-oriented transformation, ensuring CHS’s national growth and success for many years to come.
How to Apply
If you are interested in exploring this exciting Vice President, Commercial Operations opportunity at Canadian Hearing Society, please provide a detailed cover letter and resume highlighting your relevant sales, marketing, business development and team leadership experience to Lisa Heidman LL.B., ICD.D, Founder and Chief Executive Officer, Arlington Partners International at lisaheidman@arlingtonpartnersinc.com and Paul Bruner, Managing Director at paulbruner@arlingtonpartnersinc.com .
**Please note: We are supplying this information to you on a confidential basis and exclusively for the purposes of this specific Vice President, Commercial Operations opportunity at CHS. No other use, dissemination or sharing of the contents of this document is authorized. Appropriate care must be exercised by the reader, with respect to the private and confidential information contained herein . **
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request.
The Canadian Hearing Society supports an affirmative action hiring process for culturally deaf and hard of hearing applicants.
Aug 28, 2019
Full time
The Canadian Hearing Society (“CHS”) is the industry-leading provider of services and products that enables Deaf and hard of hearing Canadians to overcome barriers. It is the largest and only Accredited organization of its kind in North America. Building on its 80-year history and following a remarkable and ambitious turnaround, CHS is a modern, progressive and professional organization well-positioned for growth both nationally and internationally.
With 25 locations and more than 400 employees, CHS operates through multiple companies; a non-profit, a for-profit and a charitable foundation. A mission and vision driven organization, CHS offers a complete and robust roster of highly professional community base services, clinical programs, industry leading products and cutting-edge technology which drive our passion and raison d’etre for a barrier-free society for people who are Deaf and hard of hearing.
Based at the Corporate Head Office in Toronto, Ontario and reporting to a dynamic Chief Executive Officer (“CEO”), the Vice President, Commercial Operations is a strategic, innovative and proven leader who brings a breadth and depth of experience in business operation, retail sales and the management of multiple professional services in related for-profit and non-profit sectors. She/he is a passionate and an accomplished self-starter possessing a keen ability to identify opportunities to grow CHS revenues and increase market share. She/he is a credible go-getter in business development who others turn to when seeking strategic opportunities and/or market insights, and who acts as a proud ambassador consistently increasing CHS’s profile and mission. With a proven record in driving P&L’s, complemented by demonstrated years of experience as a seasoned leader of teams, the successful candidate will have a strong professional background in customer service in an industry and sector that requires people-focused values. This is a cause-based organization that strives to improve the lives of the deaf and hard of hearing communities from the profit or governmental funded programs.
With a lens of team leadership, the VP, Commercial Operations will work collaboratively with other members of the leadership team. A committed, engaged, high energy leader and beacon of integrity and business savviness, she/he will set the example for a talented, intelligent, and diverse team. The Vice President, Commercial Operations is a well-connected, highly networked leader and a superb door-opener with deep relationships formed with both B2B and B2C customers. She/he has a track record of identifying, developing and facilitating significant partnerships and agreements with peers in the health care, consumer packaged goods, retail and e-commerce sectors. She/he will identify and implement new opportunities that support the CHS’s success, including embracing innovation and technologies for both products and processes.
The ideal candidate for the Vice President, Commercial Operations brings 10-15 years of proven experience, a business unit leader, an accomplished executive who, having had exposure to healthcare sales and/or healthcare equipment markets would be an asset. The successful Vice President, Commercial Operations is a relationship builder possessing exceptional business acumen, sales, communications along with a proven track record for building and growing businesses.
About the Canadian Hearing Society
Founded in 1940 and the largest agency of its kind in Canada, CHS employs approximately 400 people who deliver over 17 programs through a network of offices across Canada. CHS offers a wide range of programs and services, products and information at its locations across Ontario to help remove communication barriers at home, at school and at work, and provide support and advice for people of all ages who are Deaf and hard of hearing. All services are provided by professionals experienced in meeting the needs of its consumers in an accessible, confidential environment.
The Canadian Hearing Society (CHS) provides audiology and hearing aid-related services at locations across Ontario. The CHS provides products, services, and information relating to hearing loss, as well as a wide range of accessible education and support programs. With a dedicated provincial team of audiologists and support staff, customers can rest assured that they will receive only the highest quality of care and consideration.
CHS Hearing Healthcare has modern, state-of-the-art audiology facilities located in key CHS offices throughout Ontario, offering an array of services including hearing testing, hearing aids, tinnitus consultations and more. CHS is a recognized training site for all university audiology programs in Canada. CHS continues to be a trusted consultant to the government in the area of hearing loss. CHS Hearing Healthcare is integral to the fabric of CHS, touching virtually every department. Trust, community, neutrality, price and expertise are the reasons why every year thousands of people choose CHS as their audiology provider.
CHS also provides a wide range of Communication Devices products, ASL Education and Interpreting and Translation Services.
The Canadian Hearing Society and its Mission, Vision & People Focused Values
We support informed choices: we give you unbiased information on all known options and you decide what best suits you and your family.
The ultimate goal of the 2017 - 2020 Strategic Plan is to achieve a new level of national leadership. To achieve this, the Canadian Hearing Society will deliver a focused, more impactful range of services and products based on their community importance, financial sustainability and the organization’s ability to deliver them professionally and consistently.
For the next several years, the Canadian Hearing Society will concentrate on getting focused , getting great and getting national . Achieving these strategic goals will prepare the organization for achieving its Mission to become the leading provider of services and products that enable Deaf and hard of hearing Canadians to overcome barriers to participation.
This Plan will lay the groundwork for the Canadian Hearing Society in 2020 and beyond. Over the next three years, getting focused, getting great and getting national reinforces the Canadian Hearing Society’s Mission and Vision: to become the leading organization serving Deaf and hard of hearing Canadians across the country.
Vision
To be the leading organization serving Deaf and hard of hearing Canadians by advancing a barrier-free society. We believe that Deaf and hard of hearing Canadians have the right to lead their lives any way they choose and that the Canadian Hearing Society is uniquely qualified to help ensure nothing stands in their way.
Mission
To provide industry-leading services and products that enable Deaf and hard of hearing Canadians to overcome barriers to participation. There are many ways the Canadian Hearing Society can enable Deaf and hard of hearing Canadians to overcome barriers to participation. We believe that focusing on providing industry-leading services and products is where the Canadian Hearing Society can have the greatest impact.
People Focused Values
These core values will define all our interactions with each other and with the Deaf and hard of hearing Canadians we serve:
• Ethical
• Respectful
• Accountable
Canadian Hearing Society’s Vice President, Commercial Operations – Opportunity Overview
This is a truly exciting opportunity for an entrepreneurial, results-oriented business development executive who is excited by a challenge to help build and distinguish the Canadian Hearing Society as a leader across Canada. Operating in a fast-paced challenging environment, this is a real opportunity to “make a difference.”
The Vice President, Commercial Operations will be a trusted senior advisor to the CEO and member of the senior leadership team with a mandate to grow the business, develop our retail product line and its distribution and drive the expansion of our Hearing Aid program, ASL Education and Interpreting/Translation Professional Services by advancing CHS’s brand and market share objectives.
She/he will have direct responsibility across business development, marketing communication, national sales, regional partnerships, will execute acquisition opportunities and RFP proposals to rapidly grow CHS’s market share from $25M to $100M nationally by leading and developing a high performance, sales and marketing team that will include Marketing and Communications group whose mandates include brand marketing strategy and alignment, sales training, and social/digital media.
The VP, Commercial Operations will also be responsible for managing the expectations and driving results for the executive team and other stakeholders. Most importantly is open and receptive to stakeholder feedback. She/he will support and direct the clinician teams in meeting and exceeding targets in line with CHS’s annual and long-term strategic plans.
The Vice President, Commercial Operations is a catalyst for strategic and visionary thinking and execution, with demonstrated success leading in a changing and complex environment and effectively partnering across the organization to collaborate with other functional areas, while independently and with expertise leading towards new, creative and value-driving initiatives and partnerships.
Operating with an entrepreneurial spirit and seasoned judgment, she/he will communicate and inspire confidence across a wide range of clients and internal stakeholders, sharing a credible vision with the CEO and promoting CHS’s brand and unique value proposition within Canada. She/he will bring a proven experience in developing innovative strategic plans and partnerships to protect and grow incremental market share, with an ability to identify and manage new market opportunities aligned with CHS’s overall investment and growth strategy, while positioning CHS as the national and global leader in providing services and products that enable Deaf and hard of hearing individuals to overcome barriers to participation.
Key Accountabilities and Success Indicators for the Vice President, Commercial Operations
In the first six months, the successful Vice President, Commercial Operations will have:
Developed the trust and confidence of the CEO, their team, and the executive teams as well as the Board of Directors;
Developed a solid understanding of key issues impacting CHS’s customers and the communities it so proudly serves across multiple industries;
Developed a sound knowledge of CHS’s unique organizational model combining the strengths of both for-profit and not-for-profit structures to bring a greater good to the communities it so proudly serves;
Developed, implemented and built upon CHS’s strategic growth plan ensuring the expected outcomes for growing CHS’s market share in both the device and services markets;
Initiated and built productive relationships within the health devices and clinic operators across the country, including but not limited to national, ecommerce, international and regional customers;
Prioritized visibility and transparency in process and structural changes;
Increased partnerships, and by facilitating and encouraging superior customer service at all levels across the organization, ensured a seamless transition and un-wavered trust in the marketplace; and
Developed clear working processes with the Commercial Operations teams creating opportunities in line with the vision and cultural brand of CHS’s strategic plan.
Beyond the first six months, the successful Vice President, Commercial Operations will have:
Continued to drive results and customer satisfaction in terms of volume, quality and profitability as they align with CHS’s strategic plan;
Have led the assessment, evolution and modernization of CHS’s portfolio, product offering and processes;
Developed and executing upon a clear, compelling ecommerce strategy for the organization, balancing strategic objectives and will have collaboratively determined growth and expansion readiness;
Continued to identify additional revenue streams, business development, acquisition, digital sales platform opportunities for CHS with the goal of doubling the revenues of the for-profit group by 2022;
Developed and maintained strong relationships through regular cultivation and stewardship of clinics as well as current and potential retail partners; and
Become a trusted voice and face of the Canadian Hearing Society as a leader in products and services and a source of advice and expertise on expanding the reach to remove barriers to communication, advance hearing health, and promote equity for people who are Deaf and hard of hearing.
Desirable Leadership Experience and Competencies
The Canadian Hearing Society’s Vice President, Commercial Operations understands the retail landscape of CHS’s target markets through a lens of best-in-class service and community accountability. The VP, Commercial Operations will have previous experience working at a senior executive level in business development and/or B2C sales and/or marketing, with all three service segments as an asset with demonstrated success operating as an effective, engaging and inclusive leader and change agent able to drive results in line with overall organizational strategy.
The Vice President, Commercial Operations is acutely attuned and aware of the changing markets as well as the changing demands of this dynamic end-consumer base and unique value proposition for B2B customers and strategic partners. She/he is able to embrace this direction within the framework of an established brand and organization, and able to swiftly identify opportunities that competitors might miss. This insight and innovative mindset will drive a better understanding of internal operations and direct marketing resources, enabling her/him to deliver best-in-class customer service. With strong operational and business acumen, she/he is able to assess and simplify complex relationships and partnerships that CHS can embrace, so that alignment and pace to overall strategy is clear for her/his team and the executive team. The VP, Commercial Operations will demonstrate sound financial acumen and understands what it takes to create strong, beneficial deals and opportunities for the Canadian Hearing Society.
An outstanding relationship builder, the Vice President, Commercial Operations builds rapport across all levels of the organization and industry, garners respect and is a highly visible team leader. With high EQ and both the humility and confidence to get things done, the successful VP, Commercial Operations is an engaging, transparent and motivational senior executive knowledgeable about the industry landscape and market opportunities. She/he knows how to tap into the internal human, technological and data resources to execute on strategic initiatives with a results-driven orientation to create value and elevate the service level and resource availability nationally.
Taking ownership of the CHS’s brand nationally, the VP, Commercial Operations knows how to sell, market, and brand products and services combined with the added value of deep practice-driven market intelligence and experience in leading teams who are executing these mandates. She/he brings public messaging experience who can add value to and support the CEO and the leadership team in their presentations to the Board, at conferences or with the media.
The VP, Commercial Operations understands the importance of internal and external messaging particularly in critical periods steering a path to avoid crisis and is sensitive to legal, reputational risks and liabilities as well as leveraging all platforms to proudly story-tell on CHS’s continued legacy-building successes and gold-standard customer service excellence. The VP, Commercial Operations understands the power of social media and is able to confidently lead a team in executing initiatives to use this powerful tool and other platforms of digital media to innovate and grow CHS’s marketing platform and increase brand recognition into new customer channels, elevate CHS’s position as a leader, improving the lives and providing insights to all of those affected by hearing related matters.
The successful VP, Commercial Operations is an authentic leader who promotes an inclusive team culture and defines success in terms of the individual team and collective revenue and market share performance and growth opportunities as they align with CHS’s strategic and growth plans. An experienced coach and mentor, the VP, Commercial Operations will nurture and develop a strong team capable of executing and delivering on results and inspired by the work being done while unphased by ambitious and innovative strategic plans executed with the unique CHS service model and cultural brand in mind. Trusted and transparent, the VP, Commercial Operations is able to leverage CHS’s history with a forward-looking view and presents her/himself with comfort and gravitas both internally and externally.
The VP, Commercial Operations is keenly aware that outstanding customer service is a key piece of CHS’s value proposition and values relationships as the substance of good business. She/he is a highly networked leader, sensitive to the culture and community that CHS serves, effortlessly connecting with customers, industry and potential business development contacts. CHS’s VP Commercial Operations garners respect and is an ethical, high integrity leader increasing the profile and brand of the CHS in marketplace where they are already known as the national advocate for removing communications barriers and promoting equity for its customers. The VP, Commercial Operations will have a track record of identifying, developing and facilitating partnerships and alliances on behalf of CHS, leading to high impact opportunities with leaders in the retail, ecommerce and medical clinic space. The Vice President is an innovator in brand management, marketing, communications, product development who can further develop our Professional Services. She/he encourages and motivates his/her team to be imaginative and creative and brave when seeking solutions, welcoming positive change and seeks out opportunities to build consensus and drive towards clarity of thought in communications with stakeholders.
This is an exceptional role for an accomplished leader who is motivated and personally committed to the mission, influence and impact of the Canadian Hearing Society and its many possibilities for growth and market expansion-oriented transformation, ensuring CHS’s national growth and success for many years to come.
How to Apply
If you are interested in exploring this exciting Vice President, Commercial Operations opportunity at Canadian Hearing Society, please provide a detailed cover letter and resume highlighting your relevant sales, marketing, business development and team leadership experience to Lisa Heidman LL.B., ICD.D, Founder and Chief Executive Officer, Arlington Partners International at lisaheidman@arlingtonpartnersinc.com and Paul Bruner, Managing Director at paulbruner@arlingtonpartnersinc.com .
**Please note: We are supplying this information to you on a confidential basis and exclusively for the purposes of this specific Vice President, Commercial Operations opportunity at CHS. No other use, dissemination or sharing of the contents of this document is authorized. Appropriate care must be exercised by the reader, with respect to the private and confidential information contained herein . **
In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), CHS will provide accommodation, accessible formats and communication supports for the interview upon request.
The Canadian Hearing Society supports an affirmative action hiring process for culturally deaf and hard of hearing applicants.
Senior Manager of Operations and Practice, After Hours
Professional Practice Office
This is an exciting senior leadership opportunity for two (2) Registered Nurses whose extensive clinical experience in medical and psychiatric nursing is complemented by an operations background with people and clinical management accountabilities.
As a member of the Professional Practice Office, the Senior Manager of Operations & Practice, After Hours will provide after-hours clinical and operational leadership and support to all sites at the Centre for Addictions and Mental Health (CAMH). Your nursing and leadership skills will be evident as you provide guidance and education to support care delivery aligned with the vision, principles, policies and best practices of CAMH, while facilitating and coordinating the effective operations of the hospital during evenings, nights, weekends and holidays.
As the most senior manager on-site, you will work closely with, and provide leadership to, clinical and support staff to ensure overall smooth operations through the coordination of patient services and organizational activities. You will also coordinate after-hours responses to crisis and emergencies, provide support and initial investigations to ensure optimal management and communication of the event, and identify any residual requirements. Your accountabilities include addressing issues that arise among patients, families, staff and other stakeholders related to patient care. You will provide continuity in management, care and services by liaising with Unit Managers, Directors and the Administrator on-call. You will mentor and coach charge nurses in developing their leadership potential and effective decision-making skills within a framework of collaboration and team engagement. You will be required to make decisions regarding the best utilization of resources across the hospital, and generally support and foster a workplace that embraces diversity, encourages teamwork and complies with all applicable and regulatory requirements. You will support CAMH quality initiatives by examining current patient care practices and processes, identifying areas of concern or risk, and recommending or taking action, as needed.
These part-time, permanent positions are located at both the Queen Street and College Street sites, and involves working a flexible schedule (an average of 37.5 hours every 2 weeks) in a 24/7 environment. You must be prepared to work shifts between 3:30 p.m. and 7:30 a.m., including weekends.
QUALIFICATIONS
You are registered with the College of Nurses of Ontario, hold a baccalaureate degree in Nursing and have 3 to 5 years’ experience working with patients with severe and persistent mental illness and addictions within a unionized hospital setting. Additionally, you will have:
-In-depth knowledge of health care and mental health legislation, occupational health and safety, privacy and related legislation, and infection control practices
-Excellent verbal and written communication and interpersonal skills to enable you to work within a collaborative and diverse inter-disciplinary team.
-Understanding of health equity, diversity, and inclusion strategies.
-Strong leadership skills, self-motivation and the ability to work successfully, both independently and in team settings.
-Excellent decision-making and problem-solving skills to intervene in critical and complex situations.
-Computer literacy, including familiarity with MS Office suite, staffing and workload applications.
ASSETS:
-A Master of Nursing, Health Administration or equivalent.
-Previous teaching or formal leadership experience.
-Bilingualism (French/English) or proficiency in a second language.
-Experience managing issues of occupational health and safety, infection control, and emergency preparedness.
CAMH: Transformative careers in a world-class organization.
Considered the “flagship” of mental health and addictions care in Canada, the Centre for Addiction and Mental Health (CAMH) is Canada's largest mental health and addiction teaching hospital, as well as one of the world's leading research centres in the area of addiction and mental health. CAMH combines clinical care, research, education, policy development and health promotion to help transform the lives of people affected by mental health and addiction issues.
With excellence as our starting point, we are building a quality, service-oriented workforce, grounded in lifelong learning and continuous improvement. In direct care and behind the scenes, every member of our team will play a transformational role in helping us respond more effectively to client needs – and build a better future for all. This is your opportunity to participate in building the hospital of tomorrow and the role it plays in the health sector at large.
For full details and to apply
Please visit for more details on this permanent, part-time Senior Manager of Operations and Practice (After Hours) position, and to apply online .
If you are interested in this position please apply here.
CAMH is a Tobacco-Free Organization.
CAMH is fully affiliated with the University of Toronto and is a teaching hospital and research institute. As a CAMH employee you will be expected to actively support CAMH’s teaching and research activities, in addition to supporting the clinical work of the hospital. As an employment equity employer CAMH actively seeks Aboriginal peoples, visible minorities, women, people with disabilities, (including people with who have experienced mental health and substance use challenges), and additional diverse identities for our workforce.
We thank all applicants for their interest, however, only those selected for an interview will be contacted. If contacted for an interview, please inform us should accommodation be required.
Aug 23, 2019
Part time
Senior Manager of Operations and Practice, After Hours
Professional Practice Office
This is an exciting senior leadership opportunity for two (2) Registered Nurses whose extensive clinical experience in medical and psychiatric nursing is complemented by an operations background with people and clinical management accountabilities.
As a member of the Professional Practice Office, the Senior Manager of Operations & Practice, After Hours will provide after-hours clinical and operational leadership and support to all sites at the Centre for Addictions and Mental Health (CAMH). Your nursing and leadership skills will be evident as you provide guidance and education to support care delivery aligned with the vision, principles, policies and best practices of CAMH, while facilitating and coordinating the effective operations of the hospital during evenings, nights, weekends and holidays.
As the most senior manager on-site, you will work closely with, and provide leadership to, clinical and support staff to ensure overall smooth operations through the coordination of patient services and organizational activities. You will also coordinate after-hours responses to crisis and emergencies, provide support and initial investigations to ensure optimal management and communication of the event, and identify any residual requirements. Your accountabilities include addressing issues that arise among patients, families, staff and other stakeholders related to patient care. You will provide continuity in management, care and services by liaising with Unit Managers, Directors and the Administrator on-call. You will mentor and coach charge nurses in developing their leadership potential and effective decision-making skills within a framework of collaboration and team engagement. You will be required to make decisions regarding the best utilization of resources across the hospital, and generally support and foster a workplace that embraces diversity, encourages teamwork and complies with all applicable and regulatory requirements. You will support CAMH quality initiatives by examining current patient care practices and processes, identifying areas of concern or risk, and recommending or taking action, as needed.
These part-time, permanent positions are located at both the Queen Street and College Street sites, and involves working a flexible schedule (an average of 37.5 hours every 2 weeks) in a 24/7 environment. You must be prepared to work shifts between 3:30 p.m. and 7:30 a.m., including weekends.
QUALIFICATIONS
You are registered with the College of Nurses of Ontario, hold a baccalaureate degree in Nursing and have 3 to 5 years’ experience working with patients with severe and persistent mental illness and addictions within a unionized hospital setting. Additionally, you will have:
-In-depth knowledge of health care and mental health legislation, occupational health and safety, privacy and related legislation, and infection control practices
-Excellent verbal and written communication and interpersonal skills to enable you to work within a collaborative and diverse inter-disciplinary team.
-Understanding of health equity, diversity, and inclusion strategies.
-Strong leadership skills, self-motivation and the ability to work successfully, both independently and in team settings.
-Excellent decision-making and problem-solving skills to intervene in critical and complex situations.
-Computer literacy, including familiarity with MS Office suite, staffing and workload applications.
ASSETS:
-A Master of Nursing, Health Administration or equivalent.
-Previous teaching or formal leadership experience.
-Bilingualism (French/English) or proficiency in a second language.
-Experience managing issues of occupational health and safety, infection control, and emergency preparedness.
CAMH: Transformative careers in a world-class organization.
Considered the “flagship” of mental health and addictions care in Canada, the Centre for Addiction and Mental Health (CAMH) is Canada's largest mental health and addiction teaching hospital, as well as one of the world's leading research centres in the area of addiction and mental health. CAMH combines clinical care, research, education, policy development and health promotion to help transform the lives of people affected by mental health and addiction issues.
With excellence as our starting point, we are building a quality, service-oriented workforce, grounded in lifelong learning and continuous improvement. In direct care and behind the scenes, every member of our team will play a transformational role in helping us respond more effectively to client needs – and build a better future for all. This is your opportunity to participate in building the hospital of tomorrow and the role it plays in the health sector at large.
For full details and to apply
Please visit for more details on this permanent, part-time Senior Manager of Operations and Practice (After Hours) position, and to apply online .
If you are interested in this position please apply here.
CAMH is a Tobacco-Free Organization.
CAMH is fully affiliated with the University of Toronto and is a teaching hospital and research institute. As a CAMH employee you will be expected to actively support CAMH’s teaching and research activities, in addition to supporting the clinical work of the hospital. As an employment equity employer CAMH actively seeks Aboriginal peoples, visible minorities, women, people with disabilities, (including people with who have experienced mental health and substance use challenges), and additional diverse identities for our workforce.
We thank all applicants for their interest, however, only those selected for an interview will be contacted. If contacted for an interview, please inform us should accommodation be required.
Position Summary
The Director-Post Acute Care, Mental Health and Dialysis reports to the Vice-President-Clinical & Chief Nursing Executive. In this role, you are responsible for the planning, development implementation and ongoing strategic operations of current and future directions of the Program in alignment with the Hospital's strategic plan, mission and values. This includes Mental Health, Community Counseling, Dialysis, Regional Housing (covering Haliburton Highlands and City of Kawartha Lakes), palliative care, rehabilitation, integrated stroke care, seniors care and chronic disease management.
Essential Qualifications
To be successful in this role, you will be a strategically focused change leader with advanced planning and organizational skills. You will also possess a collaborative leadership style with exceptional communication skills that will enable you to promote and maintain an interdisciplinary network and relationships with community groups, regional programs, and other external agencies as they relate to the Program, and within the hospital. In this role, you will support and participate in LHIN level planning and coordination initiatives in various capacities including your program areas.
You will lead and engage an interdisciplinary team to achieve patient-focused quality care, service excellence and build leadership capacity at all levels. You will have strong understanding of the impact and health care challenges related to the program areas. You will have experience in at least one of the focused areas of seniors care, mental health, dialysis, palliative care and/or rehabilitation. You will have knowledge of the reporting requirements and accountabilities for CCRS, NRS, DADS and rehabilitation intensity.
In addition, you will have at least 5 years' of recent hospital leadership experience, an active registration in good standing with the College of Nurses of Ontario and possesses Master's degree in Nursing, Business Administration, Health Care Management or a related health science.
Hours of Work
37.5 hours per week
Would you like to be part of a team of exceptional people committed to providing Exceptional Care - Together and meet the qualifications listed above? If so, submit your cover letter and resume to RMH by September 13, 2019. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Employment Equity Ross Memorial Hospital is committed to meeting the needs of persons with disabilities. Accommodation will be provided throughout the hiring process at the request of the applicant. Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct.
Would you like to be part of a team of exceptional people committed to providing exceptional care and meet the qualifications listed above? If so, apply through our website https://rmh.njoyn.com/CL3/xweb/Xweb.asp?tbtoken=Yl9bRlUSQm97YwECMiBJFyc4BnlddVkqb10nUisRDm1aKDIeXUseAWJ8PApQVxNRST5l&chk=dFlbQBJf&page=joblisting&CLID=53630
Status: Full Time non-union position
Reports to: Vice President – Clinical & Chief Nursing Executive
Posted: August 23, 2019
Closing : September 13, 2019
Aug 23, 2019
Full time
Position Summary
The Director-Post Acute Care, Mental Health and Dialysis reports to the Vice-President-Clinical & Chief Nursing Executive. In this role, you are responsible for the planning, development implementation and ongoing strategic operations of current and future directions of the Program in alignment with the Hospital's strategic plan, mission and values. This includes Mental Health, Community Counseling, Dialysis, Regional Housing (covering Haliburton Highlands and City of Kawartha Lakes), palliative care, rehabilitation, integrated stroke care, seniors care and chronic disease management.
Essential Qualifications
To be successful in this role, you will be a strategically focused change leader with advanced planning and organizational skills. You will also possess a collaborative leadership style with exceptional communication skills that will enable you to promote and maintain an interdisciplinary network and relationships with community groups, regional programs, and other external agencies as they relate to the Program, and within the hospital. In this role, you will support and participate in LHIN level planning and coordination initiatives in various capacities including your program areas.
You will lead and engage an interdisciplinary team to achieve patient-focused quality care, service excellence and build leadership capacity at all levels. You will have strong understanding of the impact and health care challenges related to the program areas. You will have experience in at least one of the focused areas of seniors care, mental health, dialysis, palliative care and/or rehabilitation. You will have knowledge of the reporting requirements and accountabilities for CCRS, NRS, DADS and rehabilitation intensity.
In addition, you will have at least 5 years' of recent hospital leadership experience, an active registration in good standing with the College of Nurses of Ontario and possesses Master's degree in Nursing, Business Administration, Health Care Management or a related health science.
Hours of Work
37.5 hours per week
Would you like to be part of a team of exceptional people committed to providing Exceptional Care - Together and meet the qualifications listed above? If so, submit your cover letter and resume to RMH by September 13, 2019. We thank all applicants for their interest; however, only those selected for an interview will be contacted.
Employment Equity Ross Memorial Hospital is committed to meeting the needs of persons with disabilities. Accommodation will be provided throughout the hiring process at the request of the applicant. Employees must meet expectations for appropriate, respectful and professional conduct, as set out in the RMH Code of Conduct.
Would you like to be part of a team of exceptional people committed to providing exceptional care and meet the qualifications listed above? If so, apply through our website https://rmh.njoyn.com/CL3/xweb/Xweb.asp?tbtoken=Yl9bRlUSQm97YwECMiBJFyc4BnlddVkqb10nUisRDm1aKDIeXUseAWJ8PApQVxNRST5l&chk=dFlbQBJf&page=joblisting&CLID=53630
Status: Full Time non-union position
Reports to: Vice President – Clinical & Chief Nursing Executive
Posted: August 23, 2019
Closing : September 13, 2019
Parkinson Canada is seeking a bold, collaborative and compassionate leader who is committed to transforming the lives of people living with Parkinson’s.
Since 1965, Parkinson Canada has worked to provide support services and education to people living with Parkinson’s disease, their families and the health care professionals who treat them. The organization advocates on issues that affect the Parkinson’s community in Canada, and aggressively funds innovative research to unlock better treatments, improve quality of life and find a cure. Visit www.parkinson.ca to learn more.
In recent years, Parkinson Canada has taken major steps forward by transforming its operations and governance structures. As President and CEO, working alongside an engaged Board of Directors, you will lead the transformation, identify a new or enhance the current business model, motivate and inspire a talented senior leadership team and staff, and support the efforts of dedicated volunteers across the country. You will create and champion a culture of accountability and excellence, ensuring that staff and volunteers are empowered and well supported to achieve success. Passionate about the cause, you will represent Parkinson Canada as a credible and persuasive spokesperson and advocate. You will lead efforts to increase public awareness, secure ongoing investment in scientific discovery, build on strong alliances with corporate sponsors and institutional donors, support the Scientific Advisory Council and engage Canada’s medical research community.
As the ideal candidate, you are an inspiring, courageous and engaging visionary with strong strategic and operational skills. You are respected by peers and staff as a compelling communicator, a trusted and sought out partner and a highly effective change agent. Your capacity and commitment to drive revenue growth and to support a Board in a multi-stakeholder context will be highly valued, as will your experience across the not-for-profit, public or private sectors. As an experienced executive, you are known to set clear priorities, identify, coach and develop exceptional talent and rally your teams around a shared vision. Your ability to communicate in both official languages will be an asset.
To learn more about this exciting and transformational role with a leading national health charity, please contact Michael Naufal or John Caminiti at 613-742-3202. To apply for this position, please submit your application and related materials to jcaminiti@boyden.com and state “Parkinson Canada, President & CEO” in the subject line of your e-mail.
We thank all applicants for their interest, however only those under consideration for the role will be contacted.
Aug 23, 2019
Full time
Parkinson Canada is seeking a bold, collaborative and compassionate leader who is committed to transforming the lives of people living with Parkinson’s.
Since 1965, Parkinson Canada has worked to provide support services and education to people living with Parkinson’s disease, their families and the health care professionals who treat them. The organization advocates on issues that affect the Parkinson’s community in Canada, and aggressively funds innovative research to unlock better treatments, improve quality of life and find a cure. Visit www.parkinson.ca to learn more.
In recent years, Parkinson Canada has taken major steps forward by transforming its operations and governance structures. As President and CEO, working alongside an engaged Board of Directors, you will lead the transformation, identify a new or enhance the current business model, motivate and inspire a talented senior leadership team and staff, and support the efforts of dedicated volunteers across the country. You will create and champion a culture of accountability and excellence, ensuring that staff and volunteers are empowered and well supported to achieve success. Passionate about the cause, you will represent Parkinson Canada as a credible and persuasive spokesperson and advocate. You will lead efforts to increase public awareness, secure ongoing investment in scientific discovery, build on strong alliances with corporate sponsors and institutional donors, support the Scientific Advisory Council and engage Canada’s medical research community.
As the ideal candidate, you are an inspiring, courageous and engaging visionary with strong strategic and operational skills. You are respected by peers and staff as a compelling communicator, a trusted and sought out partner and a highly effective change agent. Your capacity and commitment to drive revenue growth and to support a Board in a multi-stakeholder context will be highly valued, as will your experience across the not-for-profit, public or private sectors. As an experienced executive, you are known to set clear priorities, identify, coach and develop exceptional talent and rally your teams around a shared vision. Your ability to communicate in both official languages will be an asset.
To learn more about this exciting and transformational role with a leading national health charity, please contact Michael Naufal or John Caminiti at 613-742-3202. To apply for this position, please submit your application and related materials to jcaminiti@boyden.com and state “Parkinson Canada, President & CEO” in the subject line of your e-mail.
We thank all applicants for their interest, however only those under consideration for the role will be contacted.
A Family Support Specialist can be the first line of welcome, information, and health system navigation for clients and families living with childhood disability. Working as part of the hospital’s Client and Family Integrated Care team, the Family Support Specialist facilitates client and family-centred approaches to education and training. The position plays a key role in client and family information sharing, resource development, workshop coordination, and peer networking activities at Holland Bloorview.
The Family Support Specialist will advance Holland Bloorview’s mission, vision and values by: supporting clients and families to find appropriate, meaningful and evidence-informed education resources and workshops in a timely manner; partnering with hospital staff, students and Family Leaders (volunteers) to design user-friendly education resources and workshops; and advocating for client and family choice in health care decision-making and daily living.
This Family Support Specialist position is anticipated to be a two-year temporary part time (0.6 FTE) position.
KEY RESPONSIBILITIES
Workshop and Parent Support Network Development & Coordination
Develops, implements and evaluates family workshops from October to June of each year
Prepares communications plans to effectively promote family workshops both within and beyond Holland Bloorview
Liaises with workshop presenters and hospital partners, and promptly responds to client and family questions and concerns regarding workshops
Partners with hospital programs and Family Leaders (volunteers) to facilitate respectful and informative discussions
Coordinates Holland Bloorview’s Parent Support Network: a series of topic-specific peer support and education sessions for parents/caregivers of children living with disability
Sources new and existing learning materials and partnerships to supplement family workshops and topics for Parent Support Network
Partners with members of the CFIC team and other hospital programs to continuously improve the impact of family workshops and Parent Support Network (e.g., audience diversity, promotion, accessibility, alignment with hospital strategies)
Works with Family Leaders in supporting and training them to co-facilitate Parent Support Network sessions
Routinely asks for and integrates the feedback of clients and families, staff, students, and Family Leaders (volunteers) regarding family workshops and Parent Support Network
Performs administrative tasks as needed: coordinating workshop scheduling, room and audio/visual bookings, tracking workshop metrics in database
Updates resources and events on the Family Resource Centre website clearly and consistently
Other duties as required
Client and Family Information Consults
Ensures the Family Resource Centre offers a warm and welcoming space to the 8,000+ inpatient/outpatient clients and families that visit Holland Bloorview annually
Provides personalized support and consultation to clients and families via telephone, in person or group sessions; and by using a range of methods and materials
Facilitates the expansion of resource material including multi-lingual and alternative formats to ensure greatest ease of use and accessibility
Refers clients and families to partner agencies and organizations as appropriate
Collaborates with Holland Bloorview employees, students and volunteers to develop and maintain an up-to-date multimedia collection of relevant, diverse and credible information for clients and families (e.g., educational tip-sheets, videos, online resources, and pamphlets)
Networks with community agencies to support information sharing with families
MINIMUM KNOWLEDGE, SKILLS & ABILITIES
Education
Post-secondary degree or diploma in a related field, such as social work, education, community and social services, or health services preferred or equivalent work experience
Training and/or relevant experience in client and family-centred care
Experience
Professional or lived experience with childhood disability is an asset
Computer proficiency is essential (e.g., Microsoft Office: Word, Excel, Powerpoint; Google Docs; Evite; Mailchimp)
Significant experience in providing support and education to people working in the field of health care and community/social services, in engaging communities in outreach activities and community development
Experience working in a pediatric healthcare setting preferred
Special Skills
Demonstrate a passion and commitment to role modelling client and family-centred practice
Strong public speaking, presentation and group facilitation skills
Work collaboratively with children and youth with disabilities and their families, staff and community
Communicate with sensitivity and clarity, always demonstrating respect
Demonstrate initiative, enthusiasm and creativity
Ability to manage conflict and emotional distress
Develop, plan, implement and evaluate new programs and activities, as well as evaluate and modify existing ones
Formulate ideas and plans within a team setting, practicing effective listening and open communication
Able to effectively set priorities and organize workload; allowing for the completion of assigned projects within a pre-determined schedule
Prepare and make clear, concise and substantiated presentations, proposals and reports
To apply please visit https://www.hollandbloorview.ca/about-us/working-with-us/current-job-opportunities
Aug 22, 2019
Full time
A Family Support Specialist can be the first line of welcome, information, and health system navigation for clients and families living with childhood disability. Working as part of the hospital’s Client and Family Integrated Care team, the Family Support Specialist facilitates client and family-centred approaches to education and training. The position plays a key role in client and family information sharing, resource development, workshop coordination, and peer networking activities at Holland Bloorview.
The Family Support Specialist will advance Holland Bloorview’s mission, vision and values by: supporting clients and families to find appropriate, meaningful and evidence-informed education resources and workshops in a timely manner; partnering with hospital staff, students and Family Leaders (volunteers) to design user-friendly education resources and workshops; and advocating for client and family choice in health care decision-making and daily living.
This Family Support Specialist position is anticipated to be a two-year temporary part time (0.6 FTE) position.
KEY RESPONSIBILITIES
Workshop and Parent Support Network Development & Coordination
Develops, implements and evaluates family workshops from October to June of each year
Prepares communications plans to effectively promote family workshops both within and beyond Holland Bloorview
Liaises with workshop presenters and hospital partners, and promptly responds to client and family questions and concerns regarding workshops
Partners with hospital programs and Family Leaders (volunteers) to facilitate respectful and informative discussions
Coordinates Holland Bloorview’s Parent Support Network: a series of topic-specific peer support and education sessions for parents/caregivers of children living with disability
Sources new and existing learning materials and partnerships to supplement family workshops and topics for Parent Support Network
Partners with members of the CFIC team and other hospital programs to continuously improve the impact of family workshops and Parent Support Network (e.g., audience diversity, promotion, accessibility, alignment with hospital strategies)
Works with Family Leaders in supporting and training them to co-facilitate Parent Support Network sessions
Routinely asks for and integrates the feedback of clients and families, staff, students, and Family Leaders (volunteers) regarding family workshops and Parent Support Network
Performs administrative tasks as needed: coordinating workshop scheduling, room and audio/visual bookings, tracking workshop metrics in database
Updates resources and events on the Family Resource Centre website clearly and consistently
Other duties as required
Client and Family Information Consults
Ensures the Family Resource Centre offers a warm and welcoming space to the 8,000+ inpatient/outpatient clients and families that visit Holland Bloorview annually
Provides personalized support and consultation to clients and families via telephone, in person or group sessions; and by using a range of methods and materials
Facilitates the expansion of resource material including multi-lingual and alternative formats to ensure greatest ease of use and accessibility
Refers clients and families to partner agencies and organizations as appropriate
Collaborates with Holland Bloorview employees, students and volunteers to develop and maintain an up-to-date multimedia collection of relevant, diverse and credible information for clients and families (e.g., educational tip-sheets, videos, online resources, and pamphlets)
Networks with community agencies to support information sharing with families
MINIMUM KNOWLEDGE, SKILLS & ABILITIES
Education
Post-secondary degree or diploma in a related field, such as social work, education, community and social services, or health services preferred or equivalent work experience
Training and/or relevant experience in client and family-centred care
Experience
Professional or lived experience with childhood disability is an asset
Computer proficiency is essential (e.g., Microsoft Office: Word, Excel, Powerpoint; Google Docs; Evite; Mailchimp)
Significant experience in providing support and education to people working in the field of health care and community/social services, in engaging communities in outreach activities and community development
Experience working in a pediatric healthcare setting preferred
Special Skills
Demonstrate a passion and commitment to role modelling client and family-centred practice
Strong public speaking, presentation and group facilitation skills
Work collaboratively with children and youth with disabilities and their families, staff and community
Communicate with sensitivity and clarity, always demonstrating respect
Demonstrate initiative, enthusiasm and creativity
Ability to manage conflict and emotional distress
Develop, plan, implement and evaluate new programs and activities, as well as evaluate and modify existing ones
Formulate ideas and plans within a team setting, practicing effective listening and open communication
Able to effectively set priorities and organize workload; allowing for the completion of assigned projects within a pre-determined schedule
Prepare and make clear, concise and substantiated presentations, proposals and reports
To apply please visit https://www.hollandbloorview.ca/about-us/working-with-us/current-job-opportunities
Choose Collingwood General & Marine Hospital:
Explore a role with Collingwood General & Marine Hospital (CGMH) and live your ideal lifestyle. Located on the shores of Georgian Bay, you have the opportunity to enjoy the 4-season recreational community.
CGMH is a 70-bed facility serving more than 60,000 permanent residents and 3.5 million annual visitors to the communities of Wasaga Beach, Collingwood, Clearview and the Blue Mountains. CGMH is an acute care hospital providing emergency care, diagnostic services including lab, imaging and cardio respiratory therapy, as well as two inpatient units (medicine and surgery). In addition, CGMH provides care in specialty areas including obstetrics, orthopaedics, intensive care and surgery. The Hospital also provides outpatient care including dialysis and a wide range of clinics including mental health and rehabilitation services. There are endless opportunities for families, adventure seekers, boaters, foodies and so much more.
Corporate Culture:
At Collingwood General & Marine Hospital, we are anchored by our vision, mission and values and guided by our strategic directions. If you exhibit the core values of CGMH; Inclusive, Caring, Accountable, Respect, Excellence, Teamwork, Adaptable, we want you to join us in providing exceptional services to our patient and their families.
The Opportunity:
The Health Information Management Coordinator and Privacy Lead will support the development, delivery, management and monitoring of Collingwood General & Marine Hospital’s (CGMH) Health Information Management and Privacy/Access Program. The Health Information Management Coordinator and Privacy Lead will ensure all legislation requirements; accreditation standards and reporting requirements are completed. They will also ensure the hospital’s compliance with privacy in a number of areas i.e. legislation, obligations established in agreements with partners, hospital policies and procedures and best practices. The candidate will function as the Freedom of Information (FOI) Coordinator and privacy subject matter expert working collaboratively with all levels of hospital staff across the hospital as it relates to the collection, use, disclosure, retention and destruction of personal health information, and corporate information.
Qualifications:
Bachelor’s Degree/Health Information Management Diploma
Undergraduate degree in health information management, health policy, health administration or graduation from a CCHIM Accredited HIM Program; CHIM professional credential.
Understanding and knowledge regarding all relevant regulatory/legislation laws (e.g. PHIPPA, FIPPA);
3-5 years’ experience with privacy and health information management or related role within a hospital setting, or health systems perspective;
Working knowledge of electronic health records, abstracting and or other health information systems. Detailed knowledge of Meditech & Med2020 is preferred.
Knowledge of ICD10-CA/CCI, MIS and other data collection systems
Knowledge of industry databases such as CIHI, MOHLTC
Must strive to continuously provide a safe and supportive environment for patients, staff, physicians, and volunteers
Must adhere to the duties of workers, as stipulated in the Occupational Health and Safety Act
Must have an ability to effectively communicate (written and verbal) in the English language in order to provide excellent communication with team members, patients and families. Ability to communicate in additional language(s) is considered an asset.
Must have basic computer skills
Must be dedicated to professional growth & development
Must be able to perform all bona fide and essential duties of the position, which may include physical demands such as moving/transferring patients, pushing, pulling, bending, etc.
Must have demonstrated excellent attendance/performance record
Excellent organization and prioritization skills
Ability to work independently and effectively communicate with other members of the health care team
Canadian privacy certification: e.g. Certified Information Privacy Profession (CIPP/C), Certified Information Privacy Manager (CIMP/C) or equivalent experience preferred
Sound understanding of project management and/or change management principles preferred
Duties and Responsibilities:
Managing the day to day operation of the Health Information Management department, ensuring they meet all legislation requirements, accreditation standards and reporting requirements.
Assist other departments in identifying, defining, and prioritizing information management requirements.
Acts as subject matter expert for the responsible stewardship, safeguarding and management of information in support of improved health care delivery, health system management and maintenance of public trust.
Manages the development, innovation, implementation, evaluation and sustainability of the privacy and access program by developing or contributing to strategies, policies and procedures, standards, education and training for employees and external health care providers and partners, students, volunteers, affiliates, vendors, etc., to support the mandate and objectives of the hospital while managing privacy risk to the organization and supporting the privacy rights of individuals.
Supports the response to privacy access requests, inquiries and complaints in compliance with PHIPA and in collaboration with Health Information Systems, including tracking information on events for program monitoring and reporting purposes. Also supporting processes associated with obtaining consent and ongoing consent management for clients and their substitute decision-makers.
Manages the process for receiving, documenting, tracking, containing, investigating, analyzing and resolving privacy incidents and breaches. Supporting the containment and investigation of critical privacy incidents in collaboration with security, human resources, legal and relevant departments involved in events where relevant, formulating incident and breach response recommendations including privacy risk response and supporting risk mitigation activities
Manages and supports privacy risk management and privacy and access program assurance activities to support oversight, monitoring and continuous improvement of the privacy program (i.e. user access audits, privacy reviews, privacy impact assessments) and compliance monitoring activities in coordination with the Hospital’s other compliance and operational assessment functions.
Tracks and monitors privacy risks and supporting privacy risk management decision-making
Active participation in the Hospital’s Health and Safety Internal Responsibility System, which includes maintaining accountability for the defined responsibilities listed in applicable legislation, policies and procedures;
Actively contributes within the scope of the position to the enhancement of the patient experience through continuous improvement, learning, and teamwork, with the goal of creating an environment that is caring, inclusive, respectful, patient and family-centred with a focus on excellence, innovation and safety;
Ensure compliance with the Hospital’s patient safety, staff safety policies and appropriate legislation.
Day to day supervision of Health Information Management staff
More Information:
Location: Health Information Technology
Employment Type: Permanent Full-Time
Start Date: In line with the next hospital orientation
Hours of Work: Day Please be reminded that as a Hospital, in order to provide the necessary patient care, our operations run 24/7. Therefore, depending on the program for which you are applying, it may be an expectation that you are available to work week days and weekends, as well as all shifts - days, evenings, and nights.
Wage: $41.42 - $48.02
Benefits: This position includes a comprehensive non-union benefit plan, including but not limited to extended health and dental coverage, life and accident insurance, paid vacation and sick days, short/long term disability plans, HOODIP pension plan, Employee & Family Assistance Program and access to CGMH Perkopolis discounts.
HOW TO APPLY:
Hospital Website : https://cgmh.on.ca/career/health-information-management-coordinator-and-privacy-lead---perm-ft-2019-145
If you are interested in joining our inspiring team, please apply online before 11:59pm EST on the posting close date by submitting an updated copy of your resume and cover letter in PDF or Word format.
Due to the volume of applications, only those selected for an interview will be contacted. Please be advised
that as part of the mandatory screening process CGMH requires professional references, verification of academic training, professional accreditation, plus a current Police Vulnerable Sector Check.
Collingwood General and Marine Hospital is committed to an inclusive, barrier-free selection process. We encourage all qualified individuals including visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2s+ persons, and others who may contribute to a diverse workplace to apply. If contacted regarding a competition, please advise Human Resources of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.
Aug 21, 2019
Full time
Choose Collingwood General & Marine Hospital:
Explore a role with Collingwood General & Marine Hospital (CGMH) and live your ideal lifestyle. Located on the shores of Georgian Bay, you have the opportunity to enjoy the 4-season recreational community.
CGMH is a 70-bed facility serving more than 60,000 permanent residents and 3.5 million annual visitors to the communities of Wasaga Beach, Collingwood, Clearview and the Blue Mountains. CGMH is an acute care hospital providing emergency care, diagnostic services including lab, imaging and cardio respiratory therapy, as well as two inpatient units (medicine and surgery). In addition, CGMH provides care in specialty areas including obstetrics, orthopaedics, intensive care and surgery. The Hospital also provides outpatient care including dialysis and a wide range of clinics including mental health and rehabilitation services. There are endless opportunities for families, adventure seekers, boaters, foodies and so much more.
Corporate Culture:
At Collingwood General & Marine Hospital, we are anchored by our vision, mission and values and guided by our strategic directions. If you exhibit the core values of CGMH; Inclusive, Caring, Accountable, Respect, Excellence, Teamwork, Adaptable, we want you to join us in providing exceptional services to our patient and their families.
The Opportunity:
The Health Information Management Coordinator and Privacy Lead will support the development, delivery, management and monitoring of Collingwood General & Marine Hospital’s (CGMH) Health Information Management and Privacy/Access Program. The Health Information Management Coordinator and Privacy Lead will ensure all legislation requirements; accreditation standards and reporting requirements are completed. They will also ensure the hospital’s compliance with privacy in a number of areas i.e. legislation, obligations established in agreements with partners, hospital policies and procedures and best practices. The candidate will function as the Freedom of Information (FOI) Coordinator and privacy subject matter expert working collaboratively with all levels of hospital staff across the hospital as it relates to the collection, use, disclosure, retention and destruction of personal health information, and corporate information.
Qualifications:
Bachelor’s Degree/Health Information Management Diploma
Undergraduate degree in health information management, health policy, health administration or graduation from a CCHIM Accredited HIM Program; CHIM professional credential.
Understanding and knowledge regarding all relevant regulatory/legislation laws (e.g. PHIPPA, FIPPA);
3-5 years’ experience with privacy and health information management or related role within a hospital setting, or health systems perspective;
Working knowledge of electronic health records, abstracting and or other health information systems. Detailed knowledge of Meditech & Med2020 is preferred.
Knowledge of ICD10-CA/CCI, MIS and other data collection systems
Knowledge of industry databases such as CIHI, MOHLTC
Must strive to continuously provide a safe and supportive environment for patients, staff, physicians, and volunteers
Must adhere to the duties of workers, as stipulated in the Occupational Health and Safety Act
Must have an ability to effectively communicate (written and verbal) in the English language in order to provide excellent communication with team members, patients and families. Ability to communicate in additional language(s) is considered an asset.
Must have basic computer skills
Must be dedicated to professional growth & development
Must be able to perform all bona fide and essential duties of the position, which may include physical demands such as moving/transferring patients, pushing, pulling, bending, etc.
Must have demonstrated excellent attendance/performance record
Excellent organization and prioritization skills
Ability to work independently and effectively communicate with other members of the health care team
Canadian privacy certification: e.g. Certified Information Privacy Profession (CIPP/C), Certified Information Privacy Manager (CIMP/C) or equivalent experience preferred
Sound understanding of project management and/or change management principles preferred
Duties and Responsibilities:
Managing the day to day operation of the Health Information Management department, ensuring they meet all legislation requirements, accreditation standards and reporting requirements.
Assist other departments in identifying, defining, and prioritizing information management requirements.
Acts as subject matter expert for the responsible stewardship, safeguarding and management of information in support of improved health care delivery, health system management and maintenance of public trust.
Manages the development, innovation, implementation, evaluation and sustainability of the privacy and access program by developing or contributing to strategies, policies and procedures, standards, education and training for employees and external health care providers and partners, students, volunteers, affiliates, vendors, etc., to support the mandate and objectives of the hospital while managing privacy risk to the organization and supporting the privacy rights of individuals.
Supports the response to privacy access requests, inquiries and complaints in compliance with PHIPA and in collaboration with Health Information Systems, including tracking information on events for program monitoring and reporting purposes. Also supporting processes associated with obtaining consent and ongoing consent management for clients and their substitute decision-makers.
Manages the process for receiving, documenting, tracking, containing, investigating, analyzing and resolving privacy incidents and breaches. Supporting the containment and investigation of critical privacy incidents in collaboration with security, human resources, legal and relevant departments involved in events where relevant, formulating incident and breach response recommendations including privacy risk response and supporting risk mitigation activities
Manages and supports privacy risk management and privacy and access program assurance activities to support oversight, monitoring and continuous improvement of the privacy program (i.e. user access audits, privacy reviews, privacy impact assessments) and compliance monitoring activities in coordination with the Hospital’s other compliance and operational assessment functions.
Tracks and monitors privacy risks and supporting privacy risk management decision-making
Active participation in the Hospital’s Health and Safety Internal Responsibility System, which includes maintaining accountability for the defined responsibilities listed in applicable legislation, policies and procedures;
Actively contributes within the scope of the position to the enhancement of the patient experience through continuous improvement, learning, and teamwork, with the goal of creating an environment that is caring, inclusive, respectful, patient and family-centred with a focus on excellence, innovation and safety;
Ensure compliance with the Hospital’s patient safety, staff safety policies and appropriate legislation.
Day to day supervision of Health Information Management staff
More Information:
Location: Health Information Technology
Employment Type: Permanent Full-Time
Start Date: In line with the next hospital orientation
Hours of Work: Day Please be reminded that as a Hospital, in order to provide the necessary patient care, our operations run 24/7. Therefore, depending on the program for which you are applying, it may be an expectation that you are available to work week days and weekends, as well as all shifts - days, evenings, and nights.
Wage: $41.42 - $48.02
Benefits: This position includes a comprehensive non-union benefit plan, including but not limited to extended health and dental coverage, life and accident insurance, paid vacation and sick days, short/long term disability plans, HOODIP pension plan, Employee & Family Assistance Program and access to CGMH Perkopolis discounts.
HOW TO APPLY:
Hospital Website : https://cgmh.on.ca/career/health-information-management-coordinator-and-privacy-lead---perm-ft-2019-145
If you are interested in joining our inspiring team, please apply online before 11:59pm EST on the posting close date by submitting an updated copy of your resume and cover letter in PDF or Word format.
Due to the volume of applications, only those selected for an interview will be contacted. Please be advised
that as part of the mandatory screening process CGMH requires professional references, verification of academic training, professional accreditation, plus a current Police Vulnerable Sector Check.
Collingwood General and Marine Hospital is committed to an inclusive, barrier-free selection process. We encourage all qualified individuals including visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2s+ persons, and others who may contribute to a diverse workplace to apply. If contacted regarding a competition, please advise Human Resources of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.
President & Chief Executive Officer (CEO)
This is a career-defining mandate for a collaborative, innovative senior health care administrator with a proven commitment to patients and service, who can build positive partnerships and mobilize knowledge and quality evidence to influence action and deliver results.
Located in the City of Kawartha Lakes, in the heart of Ontario’s scenic Kawartha Lakes region, an area known for its exceptional quality of life and access to a wide array of amenities, Ross Memorial Hospital (RMH) is a 170-bed active, acute-care community hospital serving more than 80,000 local residents and seasonal visitors. Guided by the corporate values of Compassion, Respect, Excellence and Integrity , and a vision of Exceptional Care – Together , every team member across the organization is focused on impacting the quality of care and patients’ safety.
RMH is proud to be an early adopter and regional leader for many quality and process initiatives including a focus on patients which has resulted in impressive Patient Satisfaction Scores, putting the hospital 10% above the LHIN average. As the Hospital embraces the exciting health care changes ahead, while remaining focused on its mission “to be an exceptional community hospital valued by our patients and partners”, it is seeking a new President and CEO who, reporting to the Board of Governors, will be responsible for the organization and management of RMH in accordance with established policies.
A strategic and collaborative leader, conversant with emerging trends and adept at creating a shared vision, you’ll provide counsel and guidance to the Board, staff, physicians and volunteers in the planning and management of Hospital operations, while overseeing the implementation of the strategic plan.
Your excellent interpersonal and communication skills, and ability to create productive networks to achieve results, will be invaluable as you develop effective relationships between the Hospital and internal and external stakeholders involved in key decision-making. This will include participating in provincial and regional activities and committees and initiatives within the City of Kawartha Lakes, Ontario Health Teams, the Central East Local Health Integration Network, Ontario Health Agency and the Ministry of Health and Long-Term Care.
Politically astute and financially savvy, you’re well prepared to execute and strategically align evidence-informed decisions with the Hospital’s mission, vision and values, as well as measure and evaluate outcomes and accept accountability for results. These strengths will be evident as you oversee and ensure the development and implementation of effective quality improvement and risk management strategies and provide strategic financial oversight of operating and capital budgets and control systems.
As the champion of change and innovation, this pivotal leadership role demands you’ll have a sound understanding of clinical operations, followed by a post-graduate degree in Health or Business Administration or an equivalent combination of education, training and experience.
Above all, you exhibit confidence, integrity and honesty in all your actions and interactions, while fostering a culture of empowerment, accountability and involvement in decision-making by all levels throughout the Hospital, encouraging team member creativity and initiative in meeting current and future challenges, and nurturing the development of Ross Memorial Hospital as a team of professionals working together to provide quality of care.
To be considered for this senior executive role, submit your application to Phelpsgroup at careers@phelpsgroup.ca , specifying the title of the position in the subject line.
Application deadline: September 13, 2019.
Phelpsgroup 401 Bay Street, Suite 1400, Toronto, ON M5H 2Y4 Phone: 416-364-6229
Aug 20, 2019
Full time
President & Chief Executive Officer (CEO)
This is a career-defining mandate for a collaborative, innovative senior health care administrator with a proven commitment to patients and service, who can build positive partnerships and mobilize knowledge and quality evidence to influence action and deliver results.
Located in the City of Kawartha Lakes, in the heart of Ontario’s scenic Kawartha Lakes region, an area known for its exceptional quality of life and access to a wide array of amenities, Ross Memorial Hospital (RMH) is a 170-bed active, acute-care community hospital serving more than 80,000 local residents and seasonal visitors. Guided by the corporate values of Compassion, Respect, Excellence and Integrity , and a vision of Exceptional Care – Together , every team member across the organization is focused on impacting the quality of care and patients’ safety.
RMH is proud to be an early adopter and regional leader for many quality and process initiatives including a focus on patients which has resulted in impressive Patient Satisfaction Scores, putting the hospital 10% above the LHIN average. As the Hospital embraces the exciting health care changes ahead, while remaining focused on its mission “to be an exceptional community hospital valued by our patients and partners”, it is seeking a new President and CEO who, reporting to the Board of Governors, will be responsible for the organization and management of RMH in accordance with established policies.
A strategic and collaborative leader, conversant with emerging trends and adept at creating a shared vision, you’ll provide counsel and guidance to the Board, staff, physicians and volunteers in the planning and management of Hospital operations, while overseeing the implementation of the strategic plan.
Your excellent interpersonal and communication skills, and ability to create productive networks to achieve results, will be invaluable as you develop effective relationships between the Hospital and internal and external stakeholders involved in key decision-making. This will include participating in provincial and regional activities and committees and initiatives within the City of Kawartha Lakes, Ontario Health Teams, the Central East Local Health Integration Network, Ontario Health Agency and the Ministry of Health and Long-Term Care.
Politically astute and financially savvy, you’re well prepared to execute and strategically align evidence-informed decisions with the Hospital’s mission, vision and values, as well as measure and evaluate outcomes and accept accountability for results. These strengths will be evident as you oversee and ensure the development and implementation of effective quality improvement and risk management strategies and provide strategic financial oversight of operating and capital budgets and control systems.
As the champion of change and innovation, this pivotal leadership role demands you’ll have a sound understanding of clinical operations, followed by a post-graduate degree in Health or Business Administration or an equivalent combination of education, training and experience.
Above all, you exhibit confidence, integrity and honesty in all your actions and interactions, while fostering a culture of empowerment, accountability and involvement in decision-making by all levels throughout the Hospital, encouraging team member creativity and initiative in meeting current and future challenges, and nurturing the development of Ross Memorial Hospital as a team of professionals working together to provide quality of care.
To be considered for this senior executive role, submit your application to Phelpsgroup at careers@phelpsgroup.ca , specifying the title of the position in the subject line.
Application deadline: September 13, 2019.
Phelpsgroup 401 Bay Street, Suite 1400, Toronto, ON M5H 2Y4 Phone: 416-364-6229
Position Summary
The Policy Advisor is responsible for managing assigned policy portfolios, providing information, analysis and advice on issues that impact the College’s strategic direction, policy and decision making. The individual will lead strategic initiatives, develop policy and regulatory submissions, and apply a data-driven analytic approach to policy and strategy development. Team oriented, the successful individual will engage and build relationships with all internal and external stakeholders to support the development of policy.
What You’ll Do at OCP
Lead College strategic initiatives, including setting strategic direction, policy development and implementation, and evidence-based decision-making.
Proactively monitor the health care and regulatory environment and report on key issues and trends that may impact the profession.
Conduct research, from a number of data points, and provide support in the development of College policies, including jurisdictional reviews and internet research.
Utilize evidence and analysis of data and research to support decision making and development of policy and program implementation, including the establishment of metrics that reflect system and patient outcomes.
Conduct public consultations and monitor stakeholder feedback with respect to policy, guidelines and regulatory development and recommend changes based on input.
Support submission of regulations to government, including conducting research and providing assistance to ensure Cabinet approval.
Review reports and analysis and present findings to Manager, Strategic Policy, Planning & Analytics and make recommendations, where appropriate.
Continually examine work process and explore opportunities for improving efficiencies through technology, elimination or altering of work processes and make recommendations to the Senior Policy Advisor.
What we’re looking for
High level knowledge of the health system and health regulatory process would be considered a strong asset.
Excellent verbal and written communication.
Excellent interpersonal skills.
Ability to build relationships with internal and external stakeholders.
Ability to analyze and conduct research related to the development of policies and guidelines.
Ability to independently establish and maintain networks to enhance the sharing of policy information within and outside the College.
Ability to provide guidance and direction to staff, coupled with strong decision making skills when weighing the impact of policies.
Strong time management and prioritization skills with proven ability to complete projects within a specified time frame.
Proficient with Microsoft Office applications Knowledge of research techniques and methods
What experience we prefer
Bachelors’ Degree in a recognized area with a focus on policy.
Masters’ Degree in policy or a health related field would be considered an asset.
4+ years’ work experience leading policy development in the health system.
Experience in a regulatory or health care environment is an asset.
Experience in facilitating difficult conversations among stakeholders with divergent views and coming to agreements.
Why work for us?
We are the registering and regulating body for the profession of pharmacy practice in Ontario with a mandate to service and protect the public interest. In addition to ascertaining all registrant meet professional standards, the College sets and ensures ongoing adherence to professional and operational standards as it leads the advancement of pharmacy. If you are interested in joining the College, please forward your cover letter and resume in confidence, by September 6, 2019. We thank all applicants for their interest but only those selected for an interview will be contacted. OCP is committed to supporting accessibility and diversity. Requests for accommodations can be made at any stage of the recruitment process. Applicants need to make their requirements known when contacted.
Aug 20, 2019
Full time
Position Summary
The Policy Advisor is responsible for managing assigned policy portfolios, providing information, analysis and advice on issues that impact the College’s strategic direction, policy and decision making. The individual will lead strategic initiatives, develop policy and regulatory submissions, and apply a data-driven analytic approach to policy and strategy development. Team oriented, the successful individual will engage and build relationships with all internal and external stakeholders to support the development of policy.
What You’ll Do at OCP
Lead College strategic initiatives, including setting strategic direction, policy development and implementation, and evidence-based decision-making.
Proactively monitor the health care and regulatory environment and report on key issues and trends that may impact the profession.
Conduct research, from a number of data points, and provide support in the development of College policies, including jurisdictional reviews and internet research.
Utilize evidence and analysis of data and research to support decision making and development of policy and program implementation, including the establishment of metrics that reflect system and patient outcomes.
Conduct public consultations and monitor stakeholder feedback with respect to policy, guidelines and regulatory development and recommend changes based on input.
Support submission of regulations to government, including conducting research and providing assistance to ensure Cabinet approval.
Review reports and analysis and present findings to Manager, Strategic Policy, Planning & Analytics and make recommendations, where appropriate.
Continually examine work process and explore opportunities for improving efficiencies through technology, elimination or altering of work processes and make recommendations to the Senior Policy Advisor.
What we’re looking for
High level knowledge of the health system and health regulatory process would be considered a strong asset.
Excellent verbal and written communication.
Excellent interpersonal skills.
Ability to build relationships with internal and external stakeholders.
Ability to analyze and conduct research related to the development of policies and guidelines.
Ability to independently establish and maintain networks to enhance the sharing of policy information within and outside the College.
Ability to provide guidance and direction to staff, coupled with strong decision making skills when weighing the impact of policies.
Strong time management and prioritization skills with proven ability to complete projects within a specified time frame.
Proficient with Microsoft Office applications Knowledge of research techniques and methods
What experience we prefer
Bachelors’ Degree in a recognized area with a focus on policy.
Masters’ Degree in policy or a health related field would be considered an asset.
4+ years’ work experience leading policy development in the health system.
Experience in a regulatory or health care environment is an asset.
Experience in facilitating difficult conversations among stakeholders with divergent views and coming to agreements.
Why work for us?
We are the registering and regulating body for the profession of pharmacy practice in Ontario with a mandate to service and protect the public interest. In addition to ascertaining all registrant meet professional standards, the College sets and ensures ongoing adherence to professional and operational standards as it leads the advancement of pharmacy. If you are interested in joining the College, please forward your cover letter and resume in confidence, by September 6, 2019. We thank all applicants for their interest but only those selected for an interview will be contacted. OCP is committed to supporting accessibility and diversity. Requests for accommodations can be made at any stage of the recruitment process. Applicants need to make their requirements known when contacted.
The Royal Ottawa Health Care Group is currently recruiting for a Psychologist for our Operational Stress Injury Clinic in Kingston
A s one of Canada’s foremost mental health care and academic health science centre, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education.
The Royal currently has a Psychologist vacancy with the Operational Stress Injury (OSI) Clinic in Kingston.
The OSI Clinic provides specialized mental health assessment and treatment to clients and their families referred by Veterans Affairs Canada (VAC), RCMP, and the Department of National Defense (DND), who are experiencing work-related psychological stress and trauma (e.g. Posttraumatic Stress Disorder, and other anxiety disorders; Depression; Chronic Pain, etc.). The services of the OSI Clinic are provided by an interdisciplinary team consisting of psychiatrists, psychologists, nurse clinicians and social workers. As a member of an interdisciplinary team, the Psychologist conducts comprehensive psychological assessments and delivers mental health treatment services to clients and their families.
For further information about the OSI clinic please click on the following link:
http://www.theroyal.ca/mental-health-centre/mental-health-programs/areas-of-care/operational-stress-injuries-and-ptsd/
IN THIS POSITION YOU WILL:
Services are provided in the clinic and in the community outreach locations throughout a broad service area
Conduct clinical assessment interviews
Administer and interpret standardized psychological assessment instruments
Provide psychological assessment and treatment (individual and group treatment, individual diagnostic assessment mandatory; couples intervention an asset)
Function as an effective member of an interdisciplinary team
Liaise and consult with relevant community agencies and service providers
Participate in academic activities including: supervision of pre-doctoral residents in psychology, practicum students, and non-registered psychology staff; supervise psychologists in supervised practice; teach medical interns and residents; and other health related disciplines
Participation in hospital psychology and quality improvement requirements.
Attend Psychology discipline meetings and participate in discipline activities.
Maintain work load measurement and data collection (e.g. CROMIS) as required
Provide education with various stakeholders i.e. VAC District offices
Design individualized treatment plans based on assessed needs in conjunction with the interdisciplinary team
Coordinate care among internal and external service providers
Maintain contact with the referring VAC area counsellors, RCMP, and DND in the development of treatment plans and referrals
Write comprehensive discharge reports with follow up recommendations
Utilize tele mental health and other distance technologies in the provision of services in outlying communities
Build effective collaborative working relationships with stakeholders
Work with the Canadian network of OSI clinics, and follow the leadership of the Operational Stress Injuries National Network
Demonstrate professional integrity through adherence to college and hospital guidelines for the practice of psychology, including: adherence to the Canadian Code of Ethics for psychologists, adherence to the Standards of Professional Conduct of the College of Psychologists of Ontario and the ROHCG’s policies for registration, professional development, supervision, communications, and documentation.
Design program evaluation and satisfaction surveys within clinic guidelines
Carry out research including writing peer-reviewed grant proposals in keeping with the Program’s objectives
Work in a manner that is in compliance with staff and patient/client safety practices, policies and procedures of The Royal.
Ensure a work environment that is conducive to The Royal’s Harassment-Free Workplace Policy.
KNOWLEDGE, SKILLS AND ABILITIES:
Doctorate from a CPA/APA Accredited Clinical Psychology Program
Registered with the College of Psychologists of Ontario is mandatory. Autonomous practice is mandatory. Authorized area of practice in Clinical Psychology mandatory. Authorized client population in Adults is mandatory. Competency with Couples an asset.
CPA/APA accredited internship/residency (or equivalent) in clinical psychology
Five years experience in clinical mental health required
Mandatory clinical experience in the diagnosis and treatment of: anxiety and mood disorders, substance use disorders, and PTSD using evidence based approaches.
Training in evidence-based therapies for PTSD, depression and anxiety disorders required such as PE, CPT, EMDR, CBT, BA, MBSR.
Experience working in an interdisciplinary service delivery model is mandatory
Experience in a military or police services environment is an asset
Experience with assessment of police, veterans and/or Canadian forces members with operational stress injuries including anxiety, mood, and substance use is an asset
Sensitivity to the unique needs of military/police services personnel who are experiencing service related mental health problems
Knowledge of psychiatric rehabilitation principles and practices
Excellent leadership and communication skills and ability to establish and maintain good working relations
Commitment to Continuous Quality Improvement, Best Practices and Team Work
Effective mentoring and clinical supervision skills to support both the academic role and the clinical practice of other team members
Provide services in local and satellite locations. Primary work location may be re-assigned to satellite site.
Experience providing clinical services via OTN
Valid driver’s license and access to a vehicle
English level A- is mandatory in oral comprehension, expression, reading, and writing. Bilingual (French/English) is an asset.
COMPENSATION:
The salary range for this position is $53.19 to $67.80 per hour
We are an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.
Aug 20, 2019
Full time
The Royal Ottawa Health Care Group is currently recruiting for a Psychologist for our Operational Stress Injury Clinic in Kingston
A s one of Canada’s foremost mental health care and academic health science centre, The Royal has a clear purpose: to get more people living with mental illness into recovery faster. This is at the core of everything we do and it is driven by the passion, focus and dedication of our employees. Every day, the work that we do transforms the lives of people with mental illness through specialized mental healthcare, advocacy, research and education.
The Royal currently has a Psychologist vacancy with the Operational Stress Injury (OSI) Clinic in Kingston.
The OSI Clinic provides specialized mental health assessment and treatment to clients and their families referred by Veterans Affairs Canada (VAC), RCMP, and the Department of National Defense (DND), who are experiencing work-related psychological stress and trauma (e.g. Posttraumatic Stress Disorder, and other anxiety disorders; Depression; Chronic Pain, etc.). The services of the OSI Clinic are provided by an interdisciplinary team consisting of psychiatrists, psychologists, nurse clinicians and social workers. As a member of an interdisciplinary team, the Psychologist conducts comprehensive psychological assessments and delivers mental health treatment services to clients and their families.
For further information about the OSI clinic please click on the following link:
http://www.theroyal.ca/mental-health-centre/mental-health-programs/areas-of-care/operational-stress-injuries-and-ptsd/
IN THIS POSITION YOU WILL:
Services are provided in the clinic and in the community outreach locations throughout a broad service area
Conduct clinical assessment interviews
Administer and interpret standardized psychological assessment instruments
Provide psychological assessment and treatment (individual and group treatment, individual diagnostic assessment mandatory; couples intervention an asset)
Function as an effective member of an interdisciplinary team
Liaise and consult with relevant community agencies and service providers
Participate in academic activities including: supervision of pre-doctoral residents in psychology, practicum students, and non-registered psychology staff; supervise psychologists in supervised practice; teach medical interns and residents; and other health related disciplines
Participation in hospital psychology and quality improvement requirements.
Attend Psychology discipline meetings and participate in discipline activities.
Maintain work load measurement and data collection (e.g. CROMIS) as required
Provide education with various stakeholders i.e. VAC District offices
Design individualized treatment plans based on assessed needs in conjunction with the interdisciplinary team
Coordinate care among internal and external service providers
Maintain contact with the referring VAC area counsellors, RCMP, and DND in the development of treatment plans and referrals
Write comprehensive discharge reports with follow up recommendations
Utilize tele mental health and other distance technologies in the provision of services in outlying communities
Build effective collaborative working relationships with stakeholders
Work with the Canadian network of OSI clinics, and follow the leadership of the Operational Stress Injuries National Network
Demonstrate professional integrity through adherence to college and hospital guidelines for the practice of psychology, including: adherence to the Canadian Code of Ethics for psychologists, adherence to the Standards of Professional Conduct of the College of Psychologists of Ontario and the ROHCG’s policies for registration, professional development, supervision, communications, and documentation.
Design program evaluation and satisfaction surveys within clinic guidelines
Carry out research including writing peer-reviewed grant proposals in keeping with the Program’s objectives
Work in a manner that is in compliance with staff and patient/client safety practices, policies and procedures of The Royal.
Ensure a work environment that is conducive to The Royal’s Harassment-Free Workplace Policy.
KNOWLEDGE, SKILLS AND ABILITIES:
Doctorate from a CPA/APA Accredited Clinical Psychology Program
Registered with the College of Psychologists of Ontario is mandatory. Autonomous practice is mandatory. Authorized area of practice in Clinical Psychology mandatory. Authorized client population in Adults is mandatory. Competency with Couples an asset.
CPA/APA accredited internship/residency (or equivalent) in clinical psychology
Five years experience in clinical mental health required
Mandatory clinical experience in the diagnosis and treatment of: anxiety and mood disorders, substance use disorders, and PTSD using evidence based approaches.
Training in evidence-based therapies for PTSD, depression and anxiety disorders required such as PE, CPT, EMDR, CBT, BA, MBSR.
Experience working in an interdisciplinary service delivery model is mandatory
Experience in a military or police services environment is an asset
Experience with assessment of police, veterans and/or Canadian forces members with operational stress injuries including anxiety, mood, and substance use is an asset
Sensitivity to the unique needs of military/police services personnel who are experiencing service related mental health problems
Knowledge of psychiatric rehabilitation principles and practices
Excellent leadership and communication skills and ability to establish and maintain good working relations
Commitment to Continuous Quality Improvement, Best Practices and Team Work
Effective mentoring and clinical supervision skills to support both the academic role and the clinical practice of other team members
Provide services in local and satellite locations. Primary work location may be re-assigned to satellite site.
Experience providing clinical services via OTN
Valid driver’s license and access to a vehicle
English level A- is mandatory in oral comprehension, expression, reading, and writing. Bilingual (French/English) is an asset.
COMPENSATION:
The salary range for this position is $53.19 to $67.80 per hour
We are an equal opportunity employer. Upon request, accommodations due to a disability are available throughout the recruitment process.
