The Ottawa Hospital
About The Ottawa Hospital
The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.
From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.
Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.
Position Information
The Director, Digital Solutions Infrastructure Services serves patients, families, TOH employees, physicians and regional partners. The individual will be an innovative, servant leader that leverages values to drive transformation. Working with government, industry leaders and local partners, the Director will position technology to enable advancing clinical practice, sound business functions and the academic/research mission for the Ottawa Hospital. A significant aspect of the role will be building out regional cyber security services to protect access to care for patients.
As integral member of the team reporting to the EVP/CDO, the role will contribute to innovation through digital solutions in support of the TOH patients/families requirement for safe and high quality health services, clinician/scientists quest for outcomes from research and the aligned to the academic mission. Adopting generative AI and robotic process automation solutions will improve the value of health services and create national firsts from the nation's capital. The Director will have opportunities to coach and mentor a team to bring digital innovation to TOH and our regional partners.
The Director, Digital Solutions Infrastructure Services provides architecture and design expertise for complex information technology systems, clinical/corporate systems, security solutions, and cloud-based architectures. The leader engages in consultation services to senior management on core systems and technology directions and deployments. The individual will provides guidance and recommendations on significant corporate investments and procurements. The leader will bring assurance of high value and sustainable digital architectures in support of patients and the full business of the academic health sciences centre serving Eastern Ontario.
Within their own team, the Director applies learning and accountability consistent with a just culture, provides staff with written instruction on safety precautions where appropriate, ensures that staff adhere to standards of safe work and patient care, and closes the loop on staff and patient safety issues to ensure continuous improvement.
Rotation/Shifts
Days, 8 hour shifts
Salary range
$158,248.35 - $192,529.35/ Annual
What you will do
Designs and implements short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements;
Participates in the development of IT strategies;
Engages with regional partners at the senior leadership level to support consolidated and coordinated technology solutions to build a digitally connected eco-system in support of caring for patients; this includes supporting business plans and a model of CRM support
Conducts research and makes recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts;
Establishes service level agreements with business units;
Develops, documents, communicates, and enforces a technology standards policy;
Develops, documents, makes recommendations, and communicates plans for investing in IT infrastructure, including analysis of cost reduction opportunities;
Develops and executes test plans to check infrastructure and systems technical performances. Reports on findings and makes recommendations for improvement;
Reviews new and existing IT projects, systems design, and procurement/outsourcing plans for compliance with IT standards and architectural plans;
Maintains in-depth knowledge of company's strategic business plans;
Provides architectural consulting expertise, direction, and assistance to systems analysts and IT cloud engineers;
Develops and manages an IT cloud infrastructure capacity plan;
Conducts research on emerging cloud technologies in support of infrastructure development efforts and recommends technologies that will increase cost effectiveness and infrastructure flexibility;
Designs, develops, and oversees implementation of end-to-end IT cloud integrated systems.
Performs security assessments, identifies gaps in existing security architecture, and recommends changes or improvements;
Designs security architecture elements to mitigate threats
Participates in risk assessments programs for new technologies and projects.
Utilizes secured configuration management processes;
Assists in developing a disaster recovery and business continuity plans. Identifies and prioritizes system functions required to promote continuity and availability of critical business processes such that in the circumstance of system failure critical business functions are restored or recovered promptly;
Leads the development of long-term vision, strategies, and roadmaps for storage servers and databases across the organization in conjunction with company objectives;
Works closely with operations, project management, application development, network security teams to develop scalable, maintainable, consistent, highly available storage architectures that meet business objectives and set relevant service-level agreements;
Performs capacity planning analysis and other needs assessments to inform storage architecture strategy;
Establish strategies for storage consolidation, centralization, and optimization to reduce downtime and costs while improving security and storage performance;
Designs redundant systems and policies for disaster recovery and archiving to ensure effective protection and integrity of storage appliances and stored data assets;
Provides direction and assistance to team members, direct reports and business owners;
Manages, develops and coaches a team of IT professionals. This includes recruit, retain, performance reviews, daily activities, and corrective action when necessary, building collaboration, partnership, and credibility;
Provides operational KPI's and reports to the Digital Solutions leadership team;
Manages the Incident, Change, and Problem management processes. Ensures they are being followed and reports on their effectiveness;
Manage both in-house and third-party service providers ensuring IT infrastructure services are available to the end users and ensuring the delivery of services and adherence to contract service level performance standards .
What you will bring
4-year Bachelor's degree in Information Systems, Computer Science, or a similar field or equivalent work experience;
Minimum of 2 of the following credentials/certification: CISSP, CCSP, ITIL Manager level, Project Management (PMP) or relevant equivalency;
Minimum of 10 years Managing , supporting and delivering IT infrastructure design (cloud technologies) and service delivery and operational excellence. Understanding and knowledge of Health industry best practices;
Minimum of 10 years of experience managing typical multi-tier architectures: web servers, caching, application servers, load balancers, and storage;
Minimum of five (5) years of leadership experience managing a team of technology professionals, ideally in a Healthcare IT environment;
Minimum of five (5) years of experience planning and implementing large scale IT improvement projects using industry frameworks (ITIL, CUSSO, etc.)
Ability to make sound and logical judgments.
Demonstrated leadership and personnel/project management skills. Strong interpersonal, written, and oral communication skills., with the ability to work and lead effectively across internal and external organizations;
Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations;
Ability to translate strategic goals/objectives into individual deliverables for direct reports;
Demonstrated ability to think strategically about business, product, and technical challenges;
Track record of successful Infrastructure projects.
What you can expect from us
The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.
We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.
The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.
Interested? Apply today!
Please submit your online application by 11:59 p.m. EST the day the job posting closes. It is mandatory that you provide a thoroughly completed application with all the necessary information to help us determine whether you meet the qualifications as outlined on the job posting. Failure to do so will result in being screened out of the competition. Thank you for your cooperation and assistance.
All TOH staff are accountable for providing quality and safe care to patients. The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact TOHRecruitment@toh.ca
Please submit your application for Job ID# 110754 via our Careers page at http://https://www.ottawahospital.on.ca/en/career-opportunities/ . We thank all those who apply but only those selected for further consideration will be contacted.
About The Ottawa Hospital
The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.
From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.
Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.
Position Information
The Director, Digital Solutions Infrastructure Services serves patients, families, TOH employees, physicians and regional partners. The individual will be an innovative, servant leader that leverages values to drive transformation. Working with government, industry leaders and local partners, the Director will position technology to enable advancing clinical practice, sound business functions and the academic/research mission for the Ottawa Hospital. A significant aspect of the role will be building out regional cyber security services to protect access to care for patients.
As integral member of the team reporting to the EVP/CDO, the role will contribute to innovation through digital solutions in support of the TOH patients/families requirement for safe and high quality health services, clinician/scientists quest for outcomes from research and the aligned to the academic mission. Adopting generative AI and robotic process automation solutions will improve the value of health services and create national firsts from the nation's capital. The Director will have opportunities to coach and mentor a team to bring digital innovation to TOH and our regional partners.
The Director, Digital Solutions Infrastructure Services provides architecture and design expertise for complex information technology systems, clinical/corporate systems, security solutions, and cloud-based architectures. The leader engages in consultation services to senior management on core systems and technology directions and deployments. The individual will provides guidance and recommendations on significant corporate investments and procurements. The leader will bring assurance of high value and sustainable digital architectures in support of patients and the full business of the academic health sciences centre serving Eastern Ontario.
Within their own team, the Director applies learning and accountability consistent with a just culture, provides staff with written instruction on safety precautions where appropriate, ensures that staff adhere to standards of safe work and patient care, and closes the loop on staff and patient safety issues to ensure continuous improvement.
Rotation/Shifts
Days, 8 hour shifts
Salary range
$158,248.35 - $192,529.35/ Annual
What you will do
Designs and implements short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements;
Participates in the development of IT strategies;
Engages with regional partners at the senior leadership level to support consolidated and coordinated technology solutions to build a digitally connected eco-system in support of caring for patients; this includes supporting business plans and a model of CRM support
Conducts research and makes recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts;
Establishes service level agreements with business units;
Develops, documents, communicates, and enforces a technology standards policy;
Develops, documents, makes recommendations, and communicates plans for investing in IT infrastructure, including analysis of cost reduction opportunities;
Develops and executes test plans to check infrastructure and systems technical performances. Reports on findings and makes recommendations for improvement;
Reviews new and existing IT projects, systems design, and procurement/outsourcing plans for compliance with IT standards and architectural plans;
Maintains in-depth knowledge of company's strategic business plans;
Provides architectural consulting expertise, direction, and assistance to systems analysts and IT cloud engineers;
Develops and manages an IT cloud infrastructure capacity plan;
Conducts research on emerging cloud technologies in support of infrastructure development efforts and recommends technologies that will increase cost effectiveness and infrastructure flexibility;
Designs, develops, and oversees implementation of end-to-end IT cloud integrated systems.
Performs security assessments, identifies gaps in existing security architecture, and recommends changes or improvements;
Designs security architecture elements to mitigate threats
Participates in risk assessments programs for new technologies and projects.
Utilizes secured configuration management processes;
Assists in developing a disaster recovery and business continuity plans. Identifies and prioritizes system functions required to promote continuity and availability of critical business processes such that in the circumstance of system failure critical business functions are restored or recovered promptly;
Leads the development of long-term vision, strategies, and roadmaps for storage servers and databases across the organization in conjunction with company objectives;
Works closely with operations, project management, application development, network security teams to develop scalable, maintainable, consistent, highly available storage architectures that meet business objectives and set relevant service-level agreements;
Performs capacity planning analysis and other needs assessments to inform storage architecture strategy;
Establish strategies for storage consolidation, centralization, and optimization to reduce downtime and costs while improving security and storage performance;
Designs redundant systems and policies for disaster recovery and archiving to ensure effective protection and integrity of storage appliances and stored data assets;
Provides direction and assistance to team members, direct reports and business owners;
Manages, develops and coaches a team of IT professionals. This includes recruit, retain, performance reviews, daily activities, and corrective action when necessary, building collaboration, partnership, and credibility;
Provides operational KPI's and reports to the Digital Solutions leadership team;
Manages the Incident, Change, and Problem management processes. Ensures they are being followed and reports on their effectiveness;
Manage both in-house and third-party service providers ensuring IT infrastructure services are available to the end users and ensuring the delivery of services and adherence to contract service level performance standards .
What you will bring
4-year Bachelor's degree in Information Systems, Computer Science, or a similar field or equivalent work experience;
Minimum of 2 of the following credentials/certification: CISSP, CCSP, ITIL Manager level, Project Management (PMP) or relevant equivalency;
Minimum of 10 years Managing , supporting and delivering IT infrastructure design (cloud technologies) and service delivery and operational excellence. Understanding and knowledge of Health industry best practices;
Minimum of 10 years of experience managing typical multi-tier architectures: web servers, caching, application servers, load balancers, and storage;
Minimum of five (5) years of leadership experience managing a team of technology professionals, ideally in a Healthcare IT environment;
Minimum of five (5) years of experience planning and implementing large scale IT improvement projects using industry frameworks (ITIL, CUSSO, etc.)
Ability to make sound and logical judgments.
Demonstrated leadership and personnel/project management skills. Strong interpersonal, written, and oral communication skills., with the ability to work and lead effectively across internal and external organizations;
Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations;
Ability to translate strategic goals/objectives into individual deliverables for direct reports;
Demonstrated ability to think strategically about business, product, and technical challenges;
Track record of successful Infrastructure projects.
What you can expect from us
The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.
We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.
The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.
Interested? Apply today!
Please submit your online application by 11:59 p.m. EST the day the job posting closes. It is mandatory that you provide a thoroughly completed application with all the necessary information to help us determine whether you meet the qualifications as outlined on the job posting. Failure to do so will result in being screened out of the competition. Thank you for your cooperation and assistance.
All TOH staff are accountable for providing quality and safe care to patients. The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact TOHRecruitment@toh.ca
Please submit your application for Job ID# 110754 via our Careers page at http://https://www.ottawahospital.on.ca/en/career-opportunities/ . We thank all those who apply but only those selected for further consideration will be contacted.
Boyden
Unity Health Toronto is one of Canada’s largest Catholic healthcare networks serving patients, residents and clients across the full spectrum of care. With an annual budget of more than $1.6 billion and 1,578 inpatient beds, Unity Health’s clinical services span primary care, secondary community care, tertiary and quaternary care, rehabilitation, palliative care and long-term care. With Providence Healthcare (PHC) in the east, St. Joseph’s Health Centre (SJHC) in the west, and St Michael’s Hospital (SMH), an academic setting in the heart of downtown, Unity Health spans the breadth of Toronto’s geography. Unity Health serves almost 1.5 million people from the communities surrounding its three hospitals. Outside of the immediate catchment areas, Unity Health supports a broad distribution of patients within Ontario who are cared for in its leading regional specialty programs, including trauma, neurosurgery, transplant, and others. A wide range of people and communities, each with unique needs, rely on Unity Health to provide them with the best possible care experiences.
Reporting directly to the President and Chief Executive Officer, the Vice President, Finance and Chief Financial Officer (VP & CFO) plays a critical leadership position in shaping the strategic direction, financial stewardship, and operational effectiveness of Unity Health Toronto. This position will be entrusted to an accomplished executive bringing deep expertise in finance, healthcare management, and enterprise leadership. Accountability encompasses the leadership and oversight of all financial systems, shaping long-term priorities aligned with organizational vision and fiscal capacity, and ensuring rigorous stewardship of operating budgets, capital planning, investments, strategic sourcing, supply chain and overall financial sustainability.
The VP & CFO will develop and execute comprehensive financial strategies that foster an organizational culture of strong financial stewardship and that underpin fiscal sustainability, budgeting, forecasting, and reporting in alignment with funding and regulatory standards. The role will ensure rigorous oversight of revenue cycle performance, expense management, and financial indicators, alongside the establishment of robust internal controls to mitigate risk and safeguard assets. In close partnership with the President and CEO and senior leadership team, the VP & CFO will inform strategic decision-making through financial analysis and risk assessment, while identifying opportunities for growth, efficiency, and operational optimization. Leadership of finance, accounting, and administrative functions will be coupled with a commitment to building and mentoring high-performing teams, fostering a culture of excellence, innovation, and accountability. The VP & CFO will represent the organization across external forums, advocating for the organization’s interests and advance its standing as an academic healthcare leader.
With 10–15 years of progressive leadership experience in healthcare finance, including a minimum of five years at the executive level, the successful candidate will demonstrate a proven record of financial stewardship, strategic planning, and transformation within complex healthcare environments. Deep knowledge of Ontario’s healthcare regulations, reimbursement models, and sector dynamics is essential, together with highly developed communication, negotiation, and interpersonal capabilities to influence and collaborate effectively across diverse stakeholder groups. The ideal candidate will possess a CPA designation or equivalent, preferably complemented by a Master’s degree in finance, accounting, business administration, or a related discipline.
For more information or to pursue this opportunity, please contact Pamela Colquhoun, Partner and Jim Stonehouse, Partner via Kathy Luu, kluu@boyden.com . This position is not currently vacant and is being recruited in anticipation of a planned transition to be determined in 2026.
We are committed to creating an environment where all of our people feel welcome and valued while being themselves and where our people can openly and safely share different perspectives that will inspire creativity and innovation that will support our ability to contend with the challenges of today’s health-care environment. We encourage applications from all qualified candidates welcome applications from those who are Indigenous, Black or Racialized, persons with disabilities, people who identify as 2SLGBTQI+, and all others who may contribute to the further diversification of ideas.
We are committed to ensuring a workplace that is accessible to persons with disabilities. This includes ensuring accessibility in the candidate application and selection process. Where additional accommodations are required, requests can be made at any stage of the recruitment process. Applicants are asked to please make their accommodation requirements known to us.
Unity Health Toronto is one of Canada’s largest Catholic healthcare networks serving patients, residents and clients across the full spectrum of care. With an annual budget of more than $1.6 billion and 1,578 inpatient beds, Unity Health’s clinical services span primary care, secondary community care, tertiary and quaternary care, rehabilitation, palliative care and long-term care. With Providence Healthcare (PHC) in the east, St. Joseph’s Health Centre (SJHC) in the west, and St Michael’s Hospital (SMH), an academic setting in the heart of downtown, Unity Health spans the breadth of Toronto’s geography. Unity Health serves almost 1.5 million people from the communities surrounding its three hospitals. Outside of the immediate catchment areas, Unity Health supports a broad distribution of patients within Ontario who are cared for in its leading regional specialty programs, including trauma, neurosurgery, transplant, and others. A wide range of people and communities, each with unique needs, rely on Unity Health to provide them with the best possible care experiences.
Reporting directly to the President and Chief Executive Officer, the Vice President, Finance and Chief Financial Officer (VP & CFO) plays a critical leadership position in shaping the strategic direction, financial stewardship, and operational effectiveness of Unity Health Toronto. This position will be entrusted to an accomplished executive bringing deep expertise in finance, healthcare management, and enterprise leadership. Accountability encompasses the leadership and oversight of all financial systems, shaping long-term priorities aligned with organizational vision and fiscal capacity, and ensuring rigorous stewardship of operating budgets, capital planning, investments, strategic sourcing, supply chain and overall financial sustainability.
The VP & CFO will develop and execute comprehensive financial strategies that foster an organizational culture of strong financial stewardship and that underpin fiscal sustainability, budgeting, forecasting, and reporting in alignment with funding and regulatory standards. The role will ensure rigorous oversight of revenue cycle performance, expense management, and financial indicators, alongside the establishment of robust internal controls to mitigate risk and safeguard assets. In close partnership with the President and CEO and senior leadership team, the VP & CFO will inform strategic decision-making through financial analysis and risk assessment, while identifying opportunities for growth, efficiency, and operational optimization. Leadership of finance, accounting, and administrative functions will be coupled with a commitment to building and mentoring high-performing teams, fostering a culture of excellence, innovation, and accountability. The VP & CFO will represent the organization across external forums, advocating for the organization’s interests and advance its standing as an academic healthcare leader.
With 10–15 years of progressive leadership experience in healthcare finance, including a minimum of five years at the executive level, the successful candidate will demonstrate a proven record of financial stewardship, strategic planning, and transformation within complex healthcare environments. Deep knowledge of Ontario’s healthcare regulations, reimbursement models, and sector dynamics is essential, together with highly developed communication, negotiation, and interpersonal capabilities to influence and collaborate effectively across diverse stakeholder groups. The ideal candidate will possess a CPA designation or equivalent, preferably complemented by a Master’s degree in finance, accounting, business administration, or a related discipline.
For more information or to pursue this opportunity, please contact Pamela Colquhoun, Partner and Jim Stonehouse, Partner via Kathy Luu, kluu@boyden.com . This position is not currently vacant and is being recruited in anticipation of a planned transition to be determined in 2026.
We are committed to creating an environment where all of our people feel welcome and valued while being themselves and where our people can openly and safely share different perspectives that will inspire creativity and innovation that will support our ability to contend with the challenges of today’s health-care environment. We encourage applications from all qualified candidates welcome applications from those who are Indigenous, Black or Racialized, persons with disabilities, people who identify as 2SLGBTQI+, and all others who may contribute to the further diversification of ideas.
We are committed to ensuring a workplace that is accessible to persons with disabilities. This includes ensuring accessibility in the candidate application and selection process. Where additional accommodations are required, requests can be made at any stage of the recruitment process. Applicants are asked to please make their accommodation requirements known to us.
Quinte Health
ON
Reporting to Vice President of his/her portfolio, the Program Director is a clinical program leader who works in partnership with Medical Directors to lead specific clinical program. The Program Director has accountability for the development, management, evaluation and continuous improvement to enhance the quality of patient care services and the patient experience The Program Director provides leadership to an interdisciplinary team and fosters an environment of learning and individual growth. Other key responsibilities include operational and business planning, the development of goals and objectives for the program and implementation in conjunction with Quinte Health’s strategic and operational priorities. Provision of leadership across multiple departments and Quinte Health hospitals in a triad model with the Chief’s of Surgery and Anesthesia.
Required
• Masters prepared in requisite field required • Certificate of Registration in good standing from the Ontario healthcare regulatory college representing their profession • Minimum of 8 years of progressive management experience • Demonstrated clinical and administrative business skills • Exceptional leadership qualities • Superior verbal and written communication skills • Demonstrated critical/strategic thinking skills • Proven ability & experience in managing quality, risk and utilization • Well-developed negotiation and conflict management/resolution skills • Effective change management skills • Excellent interpersonal skills with a strong orientation to staff and team growth and development • Ability to create a collaborative interdisciplinary working environment which fosters high morale and effective staff and physician engagement and relationships
Duties
• Sets the appropriate context for the program by translating Quinte Health strategic priorities and objectives into program-specific goals and objectives. • Develop new or expanded programs and services, including proposal/business plan development, and manage the resulting implementation and evaluation. • Build team cohesion by leading the management of change and disseminating and promoting an understanding of Quinte Health’s aspirations and values. • Accountability for meeting both organizational and regional strategic directions and priorities. • Alignment and achievement of improvement and success towards provincial access to care performance expectations. • Establishes and maintains external/internal partnerships and connections; and establishes the communication and engagement strategies to ensure the appropriate involvement of key stakeholders in all aspects to the program’s success. • Develop the strategic human resources plan for leaders and the development required to ensure top talent and succession planning. • Supports the performance development and growth of all direct reports. • Promotes the development of leadership skills and capabilities within the programs • Develops and recommends in partnership with Physician Leaders and Management team, the annual operating and capital budgets for the programs. • Reviews the monthly/quarterly quality, financial and statistical reports and determines the appropriate actions. • Accountable for the delivery of services within approved budgets, overall allocation and efficient utilization of clinical resources. • Monitors and evaluates operational performance to support efficient and effective resource utilization, including length of stay (LOS), case mix, clinical volumes, patient throughput, wait times, and financial performance. • Works with program providers to improve quality, patient safety and utilization performance. • Provides feedback and input to Department Chiefs regarding physician performance, evaluations and credentialing. • Supports Managers with the thorough investigation and resolution of critical experience events. • Other duties as assigned.
Reporting to Vice President of his/her portfolio, the Program Director is a clinical program leader who works in partnership with Medical Directors to lead specific clinical program. The Program Director has accountability for the development, management, evaluation and continuous improvement to enhance the quality of patient care services and the patient experience The Program Director provides leadership to an interdisciplinary team and fosters an environment of learning and individual growth. Other key responsibilities include operational and business planning, the development of goals and objectives for the program and implementation in conjunction with Quinte Health’s strategic and operational priorities. Provision of leadership across multiple departments and Quinte Health hospitals in a triad model with the Chief’s of Surgery and Anesthesia.
Required
• Masters prepared in requisite field required • Certificate of Registration in good standing from the Ontario healthcare regulatory college representing their profession • Minimum of 8 years of progressive management experience • Demonstrated clinical and administrative business skills • Exceptional leadership qualities • Superior verbal and written communication skills • Demonstrated critical/strategic thinking skills • Proven ability & experience in managing quality, risk and utilization • Well-developed negotiation and conflict management/resolution skills • Effective change management skills • Excellent interpersonal skills with a strong orientation to staff and team growth and development • Ability to create a collaborative interdisciplinary working environment which fosters high morale and effective staff and physician engagement and relationships
Duties
• Sets the appropriate context for the program by translating Quinte Health strategic priorities and objectives into program-specific goals and objectives. • Develop new or expanded programs and services, including proposal/business plan development, and manage the resulting implementation and evaluation. • Build team cohesion by leading the management of change and disseminating and promoting an understanding of Quinte Health’s aspirations and values. • Accountability for meeting both organizational and regional strategic directions and priorities. • Alignment and achievement of improvement and success towards provincial access to care performance expectations. • Establishes and maintains external/internal partnerships and connections; and establishes the communication and engagement strategies to ensure the appropriate involvement of key stakeholders in all aspects to the program’s success. • Develop the strategic human resources plan for leaders and the development required to ensure top talent and succession planning. • Supports the performance development and growth of all direct reports. • Promotes the development of leadership skills and capabilities within the programs • Develops and recommends in partnership with Physician Leaders and Management team, the annual operating and capital budgets for the programs. • Reviews the monthly/quarterly quality, financial and statistical reports and determines the appropriate actions. • Accountable for the delivery of services within approved budgets, overall allocation and efficient utilization of clinical resources. • Monitors and evaluates operational performance to support efficient and effective resource utilization, including length of stay (LOS), case mix, clinical volumes, patient throughput, wait times, and financial performance. • Works with program providers to improve quality, patient safety and utilization performance. • Provides feedback and input to Department Chiefs regarding physician performance, evaluations and credentialing. • Supports Managers with the thorough investigation and resolution of critical experience events. • Other duties as assigned.
University Health Network
UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto. UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality. www.uhn.ca Union: Non-Union Number of vacancies: One New or Replacement Position: Replacement Site: Toronto General Hospital, 200 University Avenue Department: Communications & Brand Strategy Reports to: Vice President, Communications & Brand Strategy Salary Range: $115,730 - $165,730 Hours: 37.5 per week Status: Permanent Full-Time
Position Summary
Reporting to the Vice President, Communications & Brand Strategy, the Director, Strategic Communications leads integrated strategies that support institutional priorities and enhance UHN’s reputation locally, nationally, and globally. Working across a complex academic health system, the Director oversees internal and external communications, leads a high-performing team, and provides strategic counsel to senior leadership. The role leverages modern, data-informed approaches and emerging technologies to elevate UHN’s leadership in healthcare, research, and innovation.
Duties
Lead the development and execution of integrated communications strategies that advance organizational priorities across patient care, research, and education, strengthening reputation and stakeholder engagement.
Provide strategic communications counsel to senior leadership, programs, and institutes, ensuring alignment with organizational goals, brand, and direction.
Oversee internal and external communications programs that inform, engage, and align staff, clinicians, researchers, learners, and external stakeholders across a complex, multi-site environment.
Drive internal communications and engagement strategies that support culture, transparency, change management, and organizational alignment.
Lead proactive media relations, reputation management, and issues response, positioning the organization as a trusted voice in healthcare and innovation.
Advance a modern, data-informed communications function by integrating digital strategy, analytics, audience insights, and emerging technologies, including AI-enabled tools.
Identify and leverage opportunities to elevate organizational leadership and thought leadership at local, national, and global levels.
Partner with internal and external stakeholders, including foundations, to align communications with strategic and philanthropic priorities.
Lead, mentor, and develop a high-performing communications team, fostering a culture of collaboration, accountability, and continuous improvement.
Oversee planning, workflows, and resource allocation to ensure effective execution of strategic initiatives and operational excellence.
Qualifications
Bachelor’s degree in communications, public relations, journalism, marketing, health policy, or a related field required; Master’s degree considered an asset.
Minimum 15 years of progressive experience in strategic communications, public affairs, or media relations.
Minimum 5 years of experience leading and coaching teams required.
Demonstrated experience advising senior leadership and managing high-profile communications initiatives, with a track record of leading high-performing communications teams.
Exceptional writing and storytelling skills, with the ability to translate complex subject matter for diverse audiences.
Strong expertise in media relations, reputation management, and stakeholder engagement.
Strategic thinker with sound judgment in complex, high-visibility environments and strong political acuity in navigating large organizations.
Experience leveraging digital platforms, analytics, and emerging communications technologies to inform strategy and measure impact.
Collaborative leader with the ability to build strong relationships across clinical, research, education, and administrative stakeholders.
Strong understanding of change management and adult learning principles, with the ability to apply these to team development and capability building.
Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.
Competitive offer packages
Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/ )
Close access to Transit and UHN shuttle service
A flexible work environment
Opportunities for development and promotions within a large organization
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.
All applications must be submitted before the posting close date. UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.
UHN is Canada’s #1 hospital and the world’s #1 publicly funded hospital. With 10 sites and more than 44,000 TeamUHN members, UHN consists of Toronto General Hospital, Toronto Western Hospital, Princess Margaret Cancer Centre, Toronto Rehabilitation Institute, The Michener Institute of Education and West Park Healthcare Centre. As Canada's top research hospital, the scope of biomedical research and complexity of cases at UHN have made it a national and international source for discovery, education and patient care. UHN has the largest hospital-based research program in Canada, with major research in neurosciences, cardiology, transplantation, oncology, surgical innovation, infectious diseases, genomic medicine and rehabilitation medicine. UHN is a research hospital affiliated with the University of Toronto. UHN’s vision is to build A Healthier World and it’s only because of the talented and dedicated people who work here that we are continually bringing that vision closer to reality. www.uhn.ca Union: Non-Union Number of vacancies: One New or Replacement Position: Replacement Site: Toronto General Hospital, 200 University Avenue Department: Communications & Brand Strategy Reports to: Vice President, Communications & Brand Strategy Salary Range: $115,730 - $165,730 Hours: 37.5 per week Status: Permanent Full-Time
Position Summary
Reporting to the Vice President, Communications & Brand Strategy, the Director, Strategic Communications leads integrated strategies that support institutional priorities and enhance UHN’s reputation locally, nationally, and globally. Working across a complex academic health system, the Director oversees internal and external communications, leads a high-performing team, and provides strategic counsel to senior leadership. The role leverages modern, data-informed approaches and emerging technologies to elevate UHN’s leadership in healthcare, research, and innovation.
Duties
Lead the development and execution of integrated communications strategies that advance organizational priorities across patient care, research, and education, strengthening reputation and stakeholder engagement.
Provide strategic communications counsel to senior leadership, programs, and institutes, ensuring alignment with organizational goals, brand, and direction.
Oversee internal and external communications programs that inform, engage, and align staff, clinicians, researchers, learners, and external stakeholders across a complex, multi-site environment.
Drive internal communications and engagement strategies that support culture, transparency, change management, and organizational alignment.
Lead proactive media relations, reputation management, and issues response, positioning the organization as a trusted voice in healthcare and innovation.
Advance a modern, data-informed communications function by integrating digital strategy, analytics, audience insights, and emerging technologies, including AI-enabled tools.
Identify and leverage opportunities to elevate organizational leadership and thought leadership at local, national, and global levels.
Partner with internal and external stakeholders, including foundations, to align communications with strategic and philanthropic priorities.
Lead, mentor, and develop a high-performing communications team, fostering a culture of collaboration, accountability, and continuous improvement.
Oversee planning, workflows, and resource allocation to ensure effective execution of strategic initiatives and operational excellence.
Qualifications
Bachelor’s degree in communications, public relations, journalism, marketing, health policy, or a related field required; Master’s degree considered an asset.
Minimum 15 years of progressive experience in strategic communications, public affairs, or media relations.
Minimum 5 years of experience leading and coaching teams required.
Demonstrated experience advising senior leadership and managing high-profile communications initiatives, with a track record of leading high-performing communications teams.
Exceptional writing and storytelling skills, with the ability to translate complex subject matter for diverse audiences.
Strong expertise in media relations, reputation management, and stakeholder engagement.
Strategic thinker with sound judgment in complex, high-visibility environments and strong political acuity in navigating large organizations.
Experience leveraging digital platforms, analytics, and emerging communications technologies to inform strategy and measure impact.
Collaborative leader with the ability to build strong relationships across clinical, research, education, and administrative stakeholders.
Strong understanding of change management and adult learning principles, with the ability to apply these to team development and capability building.
Why join UHN?
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world, UHN offers a wide range of benefits, programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor, allowing you to find value where it matters most to you, now and throughout your career at UHN.
Competitive offer packages
Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp.com/ )
Close access to Transit and UHN shuttle service
A flexible work environment
Opportunities for development and promotions within a large organization
Additional perks (multiple corporate discounts including: travel, restaurants, parking, phone plans, auto insurance discounts, on-site gyms, etc.)
Current UHN employees must have successfully completed their probationary period, have a good employee record along with satisfactory attendance in accordance with UHN's attendance management program, to be eligible for consideration.
All applications must be submitted before the posting close date. UHN uses email to communicate with selected candidates. Please ensure you check your email regularly. Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading, inaccurate or incorrect, UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known. We thank all applicants for their interest, however, only those selected for further consideration will be contacted.