c/o Odgers Berndtson St. Catharines, ON, Canada
Mar 09, 2018Full time
Director, Quality, Risk and Patient Relations Niagara Health (NH) was created in March 2000 as Ontario’s largest multi-site hospital amalgamation, now comprised of five sites serving 434,000 residents across the 12 municipalities making up the Regional Municipality of Niagara. NH provides a wide range of inpatient and outpatient clinics/services, including Acute Care, Surgical Care, Emergency and Urgent Care, Kidney Care, Complex Care, Mental Health and Addictions, Long Term Care and Cancer Care. NH has 5,000 employees, 650 physicians and 850 volunteers. NH is excited to be planning for a new state-of-the-art hospital in Niagara Falls and redevelopment of its Welland site. Reporting to the Executive Vice President, Quality, Community Development, Mental Health and Addictions, the Director, Quality, Risk & Patient Relations will provide leadership, direction, management and evaluation of all functions related to Quality, Patient Safety, Risk and Patient Relations portfolios. The Director is responsible for leading an environment and culture that strengthens quality improvement, innovation, and performance outcomes. The Director will champion and implement strategies to further build continuous quality improvement capacity across the organization and will provide leadership to the hospital's Accreditation process and the annual Quality Improvement Plan. The Director contributes to organizational initiatives related to NH’s vision, purpose and strategic initiatives. In addition, the Director will lead the advancement of NH’s patient relations strategy, enterprise risk management program, critical incident, medical-legal, and emergency management planning. The successful candidate will possess a Masters Degree or equivalent, as well as a minimum 5 years’ related experience in a leadership position in the health system with knowledge and understanding of hospitals and particularly quality and performance improvement, patient safety, risk management and patient relations in an integrated healthcare delivery system. The successful candidate will have superior interpersonal and leadership skills and abilities. If you are excited by this position, we look forward to hearing from you. To learn more about the positions please visit www.odgersberndtson.com/en/careers/14676 or contact Penny Mirams at firstname.lastname@example.org or Shannon Cooper at email@example.com . Niagara Health is an equal opportunity employer. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005, upon request, accommodation will be provided by both Odgers Berndtson and Niagara Health throughout the recruitment, selection and/or assessment process to applicants with disabilities.