Canadian Patient Safety Institute
Join the Canadian Foundation for Healthcare Improvement (CFHI) and
Canadian Patient Safety Institute (CPSI) as a Patient Partner!
Term:
1 Permanent, part-time (2.5 days per week)
1 Temporary, part time (2.5 days a week). Contract from March 2021 to end of March 2022.
Reports to: Director, Patient and Citizen Engagement for Improvement
Salary Range: $81,600 - $102,000 (prorated to 2.5 days per week)
Location: Our office is located in Ottawa, Ontario, however the successful incumbent can work remotely and will be expected to travel as required. Note that all staff are currently working from home and no travel is permitted. We are continually reassessing during the pandemic.
Deadline to apply: January 31, 2021
How to apply: Visit https://cfhifcass.bamboohr.com/jobs/ (NOTE: In your application, please indicate if you are applying for the contract role, permanent role, or both.)
Are you passionate about improving health and healthcare? Are you a recognized champion of patient engagement and partnership? Do you want to bring your wide-ranging experience as a patient partner [1] to support the ongoing capacity development of CFHI & CPSI [2] staff and other patient partners working together within CFHI & CPSI to design and deliver programs and activities? Are you excited by being able to think outside the box? If you love to learn from and collaborate with others, consider joining CFHI & CPSI, a federally funded, not-for-profit organization, that works to improve the quality and safety of Canada’s healthcare systems with and form ore people across Canada.
CFHI & CPSI is seeking two Patient Partners to complement its existing team of dynamic staff and network of partners. Working collaboratively with the Patient Partnerships and Engagement team and others across CFHI & CPSI, the Patient Partner will act as a key team member to advise, mentor and coach staff and other patient partners to embed meaningful and consistent engagement practices across the organization and within our programs of work. Using their extensive first-hand experience and expertise as a patient partner involved across the health system, the Patient Partner will work in collaboration to curate, adapt and/or develop processes and resources that put CFHI & CPSI’s guiding principles for engagement into action to ensure collectively we are ‘walking the talk’ of meaningful engagement in all that we do.
Be a part of an exciting team.
The Patient Partner will bring their experience and expertise as a patient partner across the health system. As a Patient Partner, you will:
Work collaboratively to develop and embed a consistent approach for engagement that aligns and puts action to the guiding principles for engagement.
Lead the ongoing growth of CFHI & CPSI’s network of patient partners, supporting the development of structures, including ways to manage the network of patient partners, and recruitment and orientation approaches.
Help to diversify and broaden CFHI & CPSI’s reach with patient partners, with attention paid to issues of equity, diversity and inclusion to ensure a wide range of patient perspectives and engagement approaches that are fit for purpose.
Mentor and coach CFHI & CPSI teams and patient partners as they work together on program activities.
Provide ongoing capacity development opportunities that enable and support the ‘how-to’s of meaningful engagement practices across CFHI & CPSI that are consistent with our guiding principles for engagement.
Develop, in collaboration with others, organizational guidance documents and policies to support patient engagement and partnership activities.
Foster strong relationships and collaboration with Patients for Patient Safety Canada and their network in engagement activities.
Use your extensive experience as a patient and as a patient partner to ensure patients’ perspective remain central to CFHI & CPSI programming.
Learn from and together with CFHI & CPSI teams – they are our and your greatest asset and consist of the best and the brightest professionals.
Contribute to continuous quality improvement and to strengthening our workplace culture by being engaged, positive, helpful and energized in your work.
Help CFHI & CPSI make change happen for healthcare improvement and safety.
Are you the right person for this role?
If you have the experience and skills we need for this important role, we want to hear from you!
You have:
A minimum of 5 years experience as a patient/family partner who has experience in direct level of care and experience at the health system level that is regional, provincial or national with government and/or non government organizations in the domains of research, policy, education, improvement and safety policy, practice, and/or health system change.
Lived experience as a patient or caregiver interacting with health care providers and the health system. It is this lived experience as a patient/caregiver that has been your main experience of the health system and the perspective you bring of the system (and not as a provider/staff member within the system).
Strong collaboration skills working together with a broad range of team members in a productive and respectful manner.
Solid understanding of the field of patient engagement and are well-versed in notable practices for effective and meaningful partnerships.
Strong critical thinking and analytical skills to understand and assess the landscape of patient engagement in Canada and elsewhere.
Effective communication skills, in writing and verbally, and comfortable doing presentations to small and large audiences; bilingualism in French and English is an asset.
Respect of your peers as a notable patient partner and have developed a network of patient advisors/partners.
Outstanding interpersonal skills and a positive attitude to interact with our team members as well as with external stakeholders.
CFHI is an equal opportunity employer and is committed to the principles of Employment Equity. We encourage applications from all qualified women and men, including visible minorities, Aboriginal persons, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.
[1] While we use the term “patient”, the term is meant to be inclusive of clients, residents, family members/caregivers with lived experiences of the healthcare system.
[2] The Canadian Foundation for Healthcare Improvement (CFHI) and the Canadian Patient Safety Institute (CPSI) are now legally amalgamated. Learn more >
Joignez-vous à la Fondation canadienne pour l’amélioration des services de santé (FCASS) et à
l’Institut canadien pour la sécurité des patients (ICSP) à titre de patient partenaire!
Type de poste :
1 poste permanent, à temps partiel (2,5 jours par semaine)
1 poste temporaire, à temps partiel (2,5 jours par semaine). Contrat allant de mars 2021 à la fin de mars 2022.
Sous la responsabilité de : Directrice, Participation du patient et du citoyen pour l’amélioration
Échelle salariale : 81 600 $ à 102 000 $ (ramené sur 2,5 jours de travail par semaine)
Lieu de travail : Nos bureaux sont situés à Ottawa (Ontario), mais la personne retenue pourra travailler à distance et devra se déplacer selon les besoins. Veuillez noter que l’ensemble du personnel est actuellement en télétravail et que les déplacements ne sont pas autorisés. La situation est constamment réévaluée pendant la pandémie.
Date limite de candidature : 31 janvier 2021
Pour postuler : Rendez-vous sur https://cfhifcass.bamboohr.com/jobs/ (Merci d’indiquer si vous posez votre candidature au poste contractuel, au poste permanent, ou aux deux.)
Vous avez à cœur l’amélioration de la santé et des services de santé? Vous défendez activement la participation et les partenariats patients? Vous voulez mettre à contribution votre vaste expérience de patient partenaire [1] pour soutenir le renforcement continu des capacités du personnel de la FCASS et de l’ICSP [2] ainsi que celles d’autres patients partenaires qui, ensemble au sein de la FCASS et de l’ICSP, concurrent à la conception et à la réalisation des programmes et des activités ? L’idée de sortir des sentiers battus vous stimule? Si vous aimez apprendre des autres et collaborer, envisagez de vous joindre à la FCASS et à l’ICSP. Ils forment un organisme sans but lucratif financé par le gouvernement fédéral voué à l’amélioration de la qualité et de la sécurité des services de santé, avec et pour le plus grand nombre de personnes au Canada.
La FCASS et l’ICSP sont à la recherche de deux patients partenaires afin de compléter leur équipe de membres dynamiques du personnel et leur réseau de partenaires. En collaboration avec l’équipe des partenariats et de l’engagement patients de la FCASS et de l’ICSP, entre autres, les patients partenaires seront des membres importants de l’équipe et agiront comme conseillers, mentors et formateurs auprès du personnel et d’autres patients partenaires afin d’intégrer des pratiques participatives véritables et uniformes dans l’ensemble de l’organisme et dans ses programmes de travail. En mettant à profit leur expérience et leurs connaissances concrètes de l’ensemble du système de santé obtenues en tant que patients partenaires, les titulaires collaboreront à l’organisation, à l’adaptation et à l’élaboration de processus et de ressources qui appliquent les principes de mobilisation de la FCASS et de l’ICSP, pour que collectivement l’organisme « pose des gestes concrets » afin d’assurer une participation efficace dans toutes ses activités.
Faites partie d’une équipe stimulante
Les patients partenaires apporteront l’expérience et les connaissances qu’ils ont acquises en tant que patients partenaires dans le système de santé. Vos responsabilités :
Collaborer à l’élaboration et à l’intégration d’une approche uniforme de participation qui respecte les principes de mobilisation et les met en application.
Diriger l’élargissement perpétuel du réseau de patients partenaires de la FCASS et de l’ICSP, qui facilitera la création de structures, notamment de moyens de gérer le réseau, ainsi que l’élaboration d’approches de recrutement et d’orientation.
Aider la FCASS et l’ICSP à atteindre des patients partenaires plus nombreux d’horizons plus diversifiés, en portant une attention particulière aux questions d’équité, de diversité et d’inclusion afin de tenir en compte le point de vue d’un large éventail de patients ainsi que les démarches de participation adaptés aux objectifs.
Conseiller et encadrer les équipes et les patients partenaires de la FCASS et de l’ICSP qui collaborent aux activités de programme.
Fournir des occasions de contribuer au renforcement continu des capacités qui favorisent et appuient, dans l’ensemble des services de la FCASS et de l’ICSP, l’exécution des pratiques significatives en matière de participation qui sont conformes aux principes de mobilisation de l’organisme.
Élaborer, par une approche collaborative, des documents d’orientation et des politiques organisationnelles à l’appui des activités de participation des patients et de partenariat avec les patients.
Établir des relations solides et collaborer étroitement avec Patients pour la sécurité des patients du Canada et son réseau, dans le cadre d’activités de participation.
Mettre à profit votre vaste expérience en tant que patient et patient partenaire pour veiller à ce que le point de vue des patients demeure au cœur des programmes de la FCASS et de l’ICSP.
Apprendre des équipes de la FCASS et de l’ICSP et collaborer avec elles – composées de professionnels les meilleurs et les plus brillants, lesquels sont notre – et votre – plus grand atout.
Contribuer à l’amélioration continue de la qualité et au renforcement de notre culture organisationnelle en étant engagé, positif, utile et stimulé dans votre travail.
Aider la FCASS et l’ICSP à agir pour innover en vue de l’améliorer les services de santé et la sécurité.
Êtes-vous la bonne personne pour ce rôle?
Si vous possédez l’expérience et les compétences nécessaires pour ce rôle important, votre candidature nous intéresse!
Vous avez :
Un minimum de cinq ans d’expérience comme patient ou membre de la famille partenaire; de l’expérience dans la prestation directe de soins et de l’expérience dans le système de santé, soit dans le système public au niveau régional, provincial ou national ou dans des organisations non gouvernementales, dans le domaine de la recherche, des politiques, de l’enseignement, des politiques d’amélioration et de sécurité, des pratiques, et/ou de la transformation du système.
De l’expérience vécue en tant que patient ou proche aidant qui interagit avec les prestataires de soins et le système de santé, qui est votre principale expérience dans le système de santé et la principale source de votre opinion de celui-ci (pas d’expérience comme prestataire de soins ou membre du personnel dans le système).
Forte aptitude à collaborer avec un large éventail de membres d’équipe de manière productive et respectueuse.
Bonne compréhension du domaine de la participation du patient et connaissance approfondie des pratiques exemplaires de partenariats efficaces et significatifs.
Solides capacités de réflexion critique et d’analyse pour comprendre et évaluer le panorama de la participation des patients au Canada et ailleurs.
Aptitudes à communiquer efficacement à l’écrit et à l’oral, et aisance dans la présentation d’exposés à un public vaste ou restreint ; bilinguisme français-anglais, un atout
Respect des pairs en tant que patient partenaire éminent, ayant su mettre en place un réseau de patients partenaires/patients ressources.
Compétences interpersonnelles exceptionnelles et attitude positive pour interagir avec les membres de notre équipe ainsi qu’avec les parties prenantes externes.
Employeur équitable, la FCASS s’engage à respecter les principes de l’équité en matière d’emploi. Nous encourageons les candidatures des personnes qualifiées, notamment celles des minorités visibles, des personnes autochtones et des personnes handicapées. Nous remercions tous les candidats de leur intérêt, mais seules les personnes retenues pour une entrevue seront contactées. Des accommodements sont offerts sur demande pour les candidats qui participent à chaque étape du processus de sélection.
[1] Par le terme « patient », nous désignons les clients, les résidents, les membres de famille et les proches aidants qui ont une expérience vécue du système de santé.
[2] La Fondation canadienne pour l’amélioration des services de santé (FCASS) et l’Institut canadien pour la sécurité des patients (ICSP) ont légalement fusionné. En savoir plus >
Join the Canadian Foundation for Healthcare Improvement (CFHI) and
Canadian Patient Safety Institute (CPSI) as a Patient Partner!
Term:
1 Permanent, part-time (2.5 days per week)
1 Temporary, part time (2.5 days a week). Contract from March 2021 to end of March 2022.
Reports to: Director, Patient and Citizen Engagement for Improvement
Salary Range: $81,600 - $102,000 (prorated to 2.5 days per week)
Location: Our office is located in Ottawa, Ontario, however the successful incumbent can work remotely and will be expected to travel as required. Note that all staff are currently working from home and no travel is permitted. We are continually reassessing during the pandemic.
Deadline to apply: January 31, 2021
How to apply: Visit https://cfhifcass.bamboohr.com/jobs/ (NOTE: In your application, please indicate if you are applying for the contract role, permanent role, or both.)
Are you passionate about improving health and healthcare? Are you a recognized champion of patient engagement and partnership? Do you want to bring your wide-ranging experience as a patient partner [1] to support the ongoing capacity development of CFHI & CPSI [2] staff and other patient partners working together within CFHI & CPSI to design and deliver programs and activities? Are you excited by being able to think outside the box? If you love to learn from and collaborate with others, consider joining CFHI & CPSI, a federally funded, not-for-profit organization, that works to improve the quality and safety of Canada’s healthcare systems with and form ore people across Canada.
CFHI & CPSI is seeking two Patient Partners to complement its existing team of dynamic staff and network of partners. Working collaboratively with the Patient Partnerships and Engagement team and others across CFHI & CPSI, the Patient Partner will act as a key team member to advise, mentor and coach staff and other patient partners to embed meaningful and consistent engagement practices across the organization and within our programs of work. Using their extensive first-hand experience and expertise as a patient partner involved across the health system, the Patient Partner will work in collaboration to curate, adapt and/or develop processes and resources that put CFHI & CPSI’s guiding principles for engagement into action to ensure collectively we are ‘walking the talk’ of meaningful engagement in all that we do.
Be a part of an exciting team.
The Patient Partner will bring their experience and expertise as a patient partner across the health system. As a Patient Partner, you will:
Work collaboratively to develop and embed a consistent approach for engagement that aligns and puts action to the guiding principles for engagement.
Lead the ongoing growth of CFHI & CPSI’s network of patient partners, supporting the development of structures, including ways to manage the network of patient partners, and recruitment and orientation approaches.
Help to diversify and broaden CFHI & CPSI’s reach with patient partners, with attention paid to issues of equity, diversity and inclusion to ensure a wide range of patient perspectives and engagement approaches that are fit for purpose.
Mentor and coach CFHI & CPSI teams and patient partners as they work together on program activities.
Provide ongoing capacity development opportunities that enable and support the ‘how-to’s of meaningful engagement practices across CFHI & CPSI that are consistent with our guiding principles for engagement.
Develop, in collaboration with others, organizational guidance documents and policies to support patient engagement and partnership activities.
Foster strong relationships and collaboration with Patients for Patient Safety Canada and their network in engagement activities.
Use your extensive experience as a patient and as a patient partner to ensure patients’ perspective remain central to CFHI & CPSI programming.
Learn from and together with CFHI & CPSI teams – they are our and your greatest asset and consist of the best and the brightest professionals.
Contribute to continuous quality improvement and to strengthening our workplace culture by being engaged, positive, helpful and energized in your work.
Help CFHI & CPSI make change happen for healthcare improvement and safety.
Are you the right person for this role?
If you have the experience and skills we need for this important role, we want to hear from you!
You have:
A minimum of 5 years experience as a patient/family partner who has experience in direct level of care and experience at the health system level that is regional, provincial or national with government and/or non government organizations in the domains of research, policy, education, improvement and safety policy, practice, and/or health system change.
Lived experience as a patient or caregiver interacting with health care providers and the health system. It is this lived experience as a patient/caregiver that has been your main experience of the health system and the perspective you bring of the system (and not as a provider/staff member within the system).
Strong collaboration skills working together with a broad range of team members in a productive and respectful manner.
Solid understanding of the field of patient engagement and are well-versed in notable practices for effective and meaningful partnerships.
Strong critical thinking and analytical skills to understand and assess the landscape of patient engagement in Canada and elsewhere.
Effective communication skills, in writing and verbally, and comfortable doing presentations to small and large audiences; bilingualism in French and English is an asset.
Respect of your peers as a notable patient partner and have developed a network of patient advisors/partners.
Outstanding interpersonal skills and a positive attitude to interact with our team members as well as with external stakeholders.
CFHI is an equal opportunity employer and is committed to the principles of Employment Equity. We encourage applications from all qualified women and men, including visible minorities, Aboriginal persons, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.
[1] While we use the term “patient”, the term is meant to be inclusive of clients, residents, family members/caregivers with lived experiences of the healthcare system.
[2] The Canadian Foundation for Healthcare Improvement (CFHI) and the Canadian Patient Safety Institute (CPSI) are now legally amalgamated. Learn more >
Joignez-vous à la Fondation canadienne pour l’amélioration des services de santé (FCASS) et à
l’Institut canadien pour la sécurité des patients (ICSP) à titre de patient partenaire!
Type de poste :
1 poste permanent, à temps partiel (2,5 jours par semaine)
1 poste temporaire, à temps partiel (2,5 jours par semaine). Contrat allant de mars 2021 à la fin de mars 2022.
Sous la responsabilité de : Directrice, Participation du patient et du citoyen pour l’amélioration
Échelle salariale : 81 600 $ à 102 000 $ (ramené sur 2,5 jours de travail par semaine)
Lieu de travail : Nos bureaux sont situés à Ottawa (Ontario), mais la personne retenue pourra travailler à distance et devra se déplacer selon les besoins. Veuillez noter que l’ensemble du personnel est actuellement en télétravail et que les déplacements ne sont pas autorisés. La situation est constamment réévaluée pendant la pandémie.
Date limite de candidature : 31 janvier 2021
Pour postuler : Rendez-vous sur https://cfhifcass.bamboohr.com/jobs/ (Merci d’indiquer si vous posez votre candidature au poste contractuel, au poste permanent, ou aux deux.)
Vous avez à cœur l’amélioration de la santé et des services de santé? Vous défendez activement la participation et les partenariats patients? Vous voulez mettre à contribution votre vaste expérience de patient partenaire [1] pour soutenir le renforcement continu des capacités du personnel de la FCASS et de l’ICSP [2] ainsi que celles d’autres patients partenaires qui, ensemble au sein de la FCASS et de l’ICSP, concurrent à la conception et à la réalisation des programmes et des activités ? L’idée de sortir des sentiers battus vous stimule? Si vous aimez apprendre des autres et collaborer, envisagez de vous joindre à la FCASS et à l’ICSP. Ils forment un organisme sans but lucratif financé par le gouvernement fédéral voué à l’amélioration de la qualité et de la sécurité des services de santé, avec et pour le plus grand nombre de personnes au Canada.
La FCASS et l’ICSP sont à la recherche de deux patients partenaires afin de compléter leur équipe de membres dynamiques du personnel et leur réseau de partenaires. En collaboration avec l’équipe des partenariats et de l’engagement patients de la FCASS et de l’ICSP, entre autres, les patients partenaires seront des membres importants de l’équipe et agiront comme conseillers, mentors et formateurs auprès du personnel et d’autres patients partenaires afin d’intégrer des pratiques participatives véritables et uniformes dans l’ensemble de l’organisme et dans ses programmes de travail. En mettant à profit leur expérience et leurs connaissances concrètes de l’ensemble du système de santé obtenues en tant que patients partenaires, les titulaires collaboreront à l’organisation, à l’adaptation et à l’élaboration de processus et de ressources qui appliquent les principes de mobilisation de la FCASS et de l’ICSP, pour que collectivement l’organisme « pose des gestes concrets » afin d’assurer une participation efficace dans toutes ses activités.
Faites partie d’une équipe stimulante
Les patients partenaires apporteront l’expérience et les connaissances qu’ils ont acquises en tant que patients partenaires dans le système de santé. Vos responsabilités :
Collaborer à l’élaboration et à l’intégration d’une approche uniforme de participation qui respecte les principes de mobilisation et les met en application.
Diriger l’élargissement perpétuel du réseau de patients partenaires de la FCASS et de l’ICSP, qui facilitera la création de structures, notamment de moyens de gérer le réseau, ainsi que l’élaboration d’approches de recrutement et d’orientation.
Aider la FCASS et l’ICSP à atteindre des patients partenaires plus nombreux d’horizons plus diversifiés, en portant une attention particulière aux questions d’équité, de diversité et d’inclusion afin de tenir en compte le point de vue d’un large éventail de patients ainsi que les démarches de participation adaptés aux objectifs.
Conseiller et encadrer les équipes et les patients partenaires de la FCASS et de l’ICSP qui collaborent aux activités de programme.
Fournir des occasions de contribuer au renforcement continu des capacités qui favorisent et appuient, dans l’ensemble des services de la FCASS et de l’ICSP, l’exécution des pratiques significatives en matière de participation qui sont conformes aux principes de mobilisation de l’organisme.
Élaborer, par une approche collaborative, des documents d’orientation et des politiques organisationnelles à l’appui des activités de participation des patients et de partenariat avec les patients.
Établir des relations solides et collaborer étroitement avec Patients pour la sécurité des patients du Canada et son réseau, dans le cadre d’activités de participation.
Mettre à profit votre vaste expérience en tant que patient et patient partenaire pour veiller à ce que le point de vue des patients demeure au cœur des programmes de la FCASS et de l’ICSP.
Apprendre des équipes de la FCASS et de l’ICSP et collaborer avec elles – composées de professionnels les meilleurs et les plus brillants, lesquels sont notre – et votre – plus grand atout.
Contribuer à l’amélioration continue de la qualité et au renforcement de notre culture organisationnelle en étant engagé, positif, utile et stimulé dans votre travail.
Aider la FCASS et l’ICSP à agir pour innover en vue de l’améliorer les services de santé et la sécurité.
Êtes-vous la bonne personne pour ce rôle?
Si vous possédez l’expérience et les compétences nécessaires pour ce rôle important, votre candidature nous intéresse!
Vous avez :
Un minimum de cinq ans d’expérience comme patient ou membre de la famille partenaire; de l’expérience dans la prestation directe de soins et de l’expérience dans le système de santé, soit dans le système public au niveau régional, provincial ou national ou dans des organisations non gouvernementales, dans le domaine de la recherche, des politiques, de l’enseignement, des politiques d’amélioration et de sécurité, des pratiques, et/ou de la transformation du système.
De l’expérience vécue en tant que patient ou proche aidant qui interagit avec les prestataires de soins et le système de santé, qui est votre principale expérience dans le système de santé et la principale source de votre opinion de celui-ci (pas d’expérience comme prestataire de soins ou membre du personnel dans le système).
Forte aptitude à collaborer avec un large éventail de membres d’équipe de manière productive et respectueuse.
Bonne compréhension du domaine de la participation du patient et connaissance approfondie des pratiques exemplaires de partenariats efficaces et significatifs.
Solides capacités de réflexion critique et d’analyse pour comprendre et évaluer le panorama de la participation des patients au Canada et ailleurs.
Aptitudes à communiquer efficacement à l’écrit et à l’oral, et aisance dans la présentation d’exposés à un public vaste ou restreint ; bilinguisme français-anglais, un atout
Respect des pairs en tant que patient partenaire éminent, ayant su mettre en place un réseau de patients partenaires/patients ressources.
Compétences interpersonnelles exceptionnelles et attitude positive pour interagir avec les membres de notre équipe ainsi qu’avec les parties prenantes externes.
Employeur équitable, la FCASS s’engage à respecter les principes de l’équité en matière d’emploi. Nous encourageons les candidatures des personnes qualifiées, notamment celles des minorités visibles, des personnes autochtones et des personnes handicapées. Nous remercions tous les candidats de leur intérêt, mais seules les personnes retenues pour une entrevue seront contactées. Des accommodements sont offerts sur demande pour les candidats qui participent à chaque étape du processus de sélection.
[1] Par le terme « patient », nous désignons les clients, les résidents, les membres de famille et les proches aidants qui ont une expérience vécue du système de santé.
[2] La Fondation canadienne pour l’amélioration des services de santé (FCASS) et l’Institut canadien pour la sécurité des patients (ICSP) ont légalement fusionné. En savoir plus >
Brockville General Hospital
Position Summary:
Working under the direction of the Vice President, People and Support Services, the Manager, People Services provides leadership and guidance to the People Services team in the areas of human resources, employee/labour relations, occupational health and safety, payroll, central staff scheduling, and volunteers. The Manager is accountable for the day-to-day administration of People Services functions and works with the Vice President, People and Support Services to develop and implement People Services plans to meet the Hospital’s strategic objectives and mission.
Working with the Leadership team and union representatives, the Manager establishes and maintains positive and cooperative employee/labour relations by ensuring all relevant employment legislation, collective agreements and other employment practices are adhered to and consistently applied across the organization on an equitable basis.
The Manager is a key player in building a culture of trust and excellence through a collaborative and progressive approach to resolving workplace matters.
Directs and coordinates the human, financial and other resources allocated to the People Services portfolio in order to maximize the delivery of services.
JOB SPECIFICATIONS:
Education and Experience:
University degree with specialty in Human Resources, Labour Relations, or related field;
Member of the Human Resources Professionals Association of Ontario and designation as a Certified Human Resources Leader (CHRL) or Certified Human Resources Executive (CHRE);
Minimum 5 years progressively responsible experience in a variety of Human Resource/ Labour Relations functions in a complex unionized environment;
Demonstrated experience administrating collective agreements and advising clients on best practices.
Experience in a health care environment preferred.
Demonstrated commitment to lifelong learning and professional development as evidenced by participation in programs, courses and seminars that enhance skills and knowledge in both human resources and management.
Skills and Knowledge:
Expert knowledge of applicable legislation impacting on portfolio including the Employment Standards Act, Labour Relations Act, Human Rights Code, Occupational Health & Safety Act, Public Sector Labour Relations Transitions Act, Hospital Labour Disputes Arbitration Act, etc.
Advanced knowledge and demonstrated ability developing complex labour/employee relations positions that are legally sound and defensible in a variety of venues such as arbitration, human rights tribunal, civil court, etc.
Proven ability to work in a team environment combined with excellent customer service skills.
Advanced knowledge of computerized databases, word processing and spreadsheet software (MSOffice) and HRIS knowledge required.
Proven ability to show initiative and work independently.
Analytical skills to effectively problem solve and identify options for consideration, weighing impacts on staff, management, and labour relations climate.
Excellent interpersonal, verbal and written communication skills to present ideas/positions one-to-one, in informal meetings, presentations/training sessions, and formal proceedings (grievances, hearings).
Strong organizational and leadership skills.
Strong interviewing and presentation skills.
Ability to deal with conflict and numerous demands in a professional and competent manner
Please send your current resume quoting the Competition Number 2021-020 to:
Brockville General Hospital – Human Resources Department
75 Charles Street
Brockville, Ontario, K6V 1S8
Fax: (613) 345-8305
Email: Careers@brockvillegeneralhospital.ca
We thank all applicants for their interest, however, only candidate(s) selected for an interview will be contacted
Position Summary:
Working under the direction of the Vice President, People and Support Services, the Manager, People Services provides leadership and guidance to the People Services team in the areas of human resources, employee/labour relations, occupational health and safety, payroll, central staff scheduling, and volunteers. The Manager is accountable for the day-to-day administration of People Services functions and works with the Vice President, People and Support Services to develop and implement People Services plans to meet the Hospital’s strategic objectives and mission.
Working with the Leadership team and union representatives, the Manager establishes and maintains positive and cooperative employee/labour relations by ensuring all relevant employment legislation, collective agreements and other employment practices are adhered to and consistently applied across the organization on an equitable basis.
The Manager is a key player in building a culture of trust and excellence through a collaborative and progressive approach to resolving workplace matters.
Directs and coordinates the human, financial and other resources allocated to the People Services portfolio in order to maximize the delivery of services.
JOB SPECIFICATIONS:
Education and Experience:
University degree with specialty in Human Resources, Labour Relations, or related field;
Member of the Human Resources Professionals Association of Ontario and designation as a Certified Human Resources Leader (CHRL) or Certified Human Resources Executive (CHRE);
Minimum 5 years progressively responsible experience in a variety of Human Resource/ Labour Relations functions in a complex unionized environment;
Demonstrated experience administrating collective agreements and advising clients on best practices.
Experience in a health care environment preferred.
Demonstrated commitment to lifelong learning and professional development as evidenced by participation in programs, courses and seminars that enhance skills and knowledge in both human resources and management.
Skills and Knowledge:
Expert knowledge of applicable legislation impacting on portfolio including the Employment Standards Act, Labour Relations Act, Human Rights Code, Occupational Health & Safety Act, Public Sector Labour Relations Transitions Act, Hospital Labour Disputes Arbitration Act, etc.
Advanced knowledge and demonstrated ability developing complex labour/employee relations positions that are legally sound and defensible in a variety of venues such as arbitration, human rights tribunal, civil court, etc.
Proven ability to work in a team environment combined with excellent customer service skills.
Advanced knowledge of computerized databases, word processing and spreadsheet software (MSOffice) and HRIS knowledge required.
Proven ability to show initiative and work independently.
Analytical skills to effectively problem solve and identify options for consideration, weighing impacts on staff, management, and labour relations climate.
Excellent interpersonal, verbal and written communication skills to present ideas/positions one-to-one, in informal meetings, presentations/training sessions, and formal proceedings (grievances, hearings).
Strong organizational and leadership skills.
Strong interviewing and presentation skills.
Ability to deal with conflict and numerous demands in a professional and competent manner
Please send your current resume quoting the Competition Number 2021-020 to:
Brockville General Hospital – Human Resources Department
75 Charles Street
Brockville, Ontario, K6V 1S8
Fax: (613) 345-8305
Email: Careers@brockvillegeneralhospital.ca
We thank all applicants for their interest, however, only candidate(s) selected for an interview will be contacted
Promeus
Vice President, Patient Experience, Health Integration, Chief Nursing and Health Disciplines Executive
Headwaters Health Care Centre is a medium-sized community hospital, located in Orangeville, serving citizens across Dufferin-Caledon. Headwaters has a team of over 700 staff, 160 physicians, and more than 300 volunteers. Located in beautiful Dufferin County, Headwaters provides a full range of general hospital services including: emergency; diagnostics; obstetrics; palliative care; medicine, surgery, and ambulatory care, including chemotherapy and dialysis. Headwaters works in partnership with other health service providers to deliver specialty services such as cardiac, mental health, and cancer care. Headwaters is also a partner and co-lead for the Hills of Headwaters Collaborative Ontario Health Team. This has been a successful collaboration with local health and care providers and was one of the first of the 24 Ontario Health Teams approved by the Province in December 2019. Over time the Collaborative will be accountable for providing care to 113,000 residents across Dufferin-Caledon, with the ability to support population growth. For more information about Headwaters Health Care Centre, please visit their website at: www.headwatershealth.ca .
The Position
The Vice President, Patient Experience, Health Integration, Chief Nursing and Health Disciplines Executive (VP/CNE), together with a highly qualified team of Directors and Managers, will provide the strategic and operational leadership for all of the clinical programs and clinical support services for Headwaters Health Care Centre. This is a broad portfolio encompassing 6 clinical programs, 4 diagnostic support areas, a paramedic service, and several professional services. The VP/CNE will work with an executive team, the Chief of Staff, physicians, staff, volunteers, patients, and families, the Hospital Foundation and all key Headwaters’ partners and communities to ensure the provision of high quality, compassionate, and integrated care. Reporting to the President and CEO, the VP/CNE is responsible for planning, organizing, and directing the operations of Patient Care (Acute Care, Emergency Care, Ambulatory Care and Clinical Support) as well as Clinical Quality, Patient Safety and Risk Management, Systems Integration, Paramedics, Nursing, Professional Practice and Spiritual Care.
Key leadership initiatives for the new VP/CNE will be to:
Support the organization in its achievement of key milestones and quality initiatives to promote a culture of clinical excellence and quality patient care.
Plan, develop, and implement patient and family engagement strategies that effectively integrate the patient and caregivers within an interprofessional practice model of care.
Facilitate the development and implementation of integrated care programs, services and networks and strengthen Headwaters’ relationship with system partners to improve access, flow, and coordination of services including clinical leadership for the Meditech Expanse / Care4 implementation and advancement of partnerships within the Hills of Headwaters Collaborative Ontario Health Team
Foster professional development and continuous learning opportunities for healthcare professionals while encouraging interprofessional collaboration.
Provide leadership for best operational practices and develop creative strategies to evolve program goals and effective/efficient clinical service delivery.
Foster strategic partnerships and maintain effective, collaborative relationships with health care partners and other key external stakeholders.
Experience
The successful candidate will be a credible health system leader with a passion for people engagement and building high-performing quality organizations. You will have at least 7-10 years of progressive experience in a similar health care environment with a track record of leading clinical services, patient engagement strategies, and system integration. In addition to having strong credentials, the incumbent will be an exceptional relationship developer with a history of building teams and achieving results through excellence in execution. To confidentially explore this opportunity, please email your resume, quoting the appropriate position title, to Judy Mandelman, at resumes@promeus.ca .
Vice President, Patient Experience, Health Integration, Chief Nursing and Health Disciplines Executive
Headwaters Health Care Centre is a medium-sized community hospital, located in Orangeville, serving citizens across Dufferin-Caledon. Headwaters has a team of over 700 staff, 160 physicians, and more than 300 volunteers. Located in beautiful Dufferin County, Headwaters provides a full range of general hospital services including: emergency; diagnostics; obstetrics; palliative care; medicine, surgery, and ambulatory care, including chemotherapy and dialysis. Headwaters works in partnership with other health service providers to deliver specialty services such as cardiac, mental health, and cancer care. Headwaters is also a partner and co-lead for the Hills of Headwaters Collaborative Ontario Health Team. This has been a successful collaboration with local health and care providers and was one of the first of the 24 Ontario Health Teams approved by the Province in December 2019. Over time the Collaborative will be accountable for providing care to 113,000 residents across Dufferin-Caledon, with the ability to support population growth. For more information about Headwaters Health Care Centre, please visit their website at: www.headwatershealth.ca .
The Position
The Vice President, Patient Experience, Health Integration, Chief Nursing and Health Disciplines Executive (VP/CNE), together with a highly qualified team of Directors and Managers, will provide the strategic and operational leadership for all of the clinical programs and clinical support services for Headwaters Health Care Centre. This is a broad portfolio encompassing 6 clinical programs, 4 diagnostic support areas, a paramedic service, and several professional services. The VP/CNE will work with an executive team, the Chief of Staff, physicians, staff, volunteers, patients, and families, the Hospital Foundation and all key Headwaters’ partners and communities to ensure the provision of high quality, compassionate, and integrated care. Reporting to the President and CEO, the VP/CNE is responsible for planning, organizing, and directing the operations of Patient Care (Acute Care, Emergency Care, Ambulatory Care and Clinical Support) as well as Clinical Quality, Patient Safety and Risk Management, Systems Integration, Paramedics, Nursing, Professional Practice and Spiritual Care.
Key leadership initiatives for the new VP/CNE will be to:
Support the organization in its achievement of key milestones and quality initiatives to promote a culture of clinical excellence and quality patient care.
Plan, develop, and implement patient and family engagement strategies that effectively integrate the patient and caregivers within an interprofessional practice model of care.
Facilitate the development and implementation of integrated care programs, services and networks and strengthen Headwaters’ relationship with system partners to improve access, flow, and coordination of services including clinical leadership for the Meditech Expanse / Care4 implementation and advancement of partnerships within the Hills of Headwaters Collaborative Ontario Health Team
Foster professional development and continuous learning opportunities for healthcare professionals while encouraging interprofessional collaboration.
Provide leadership for best operational practices and develop creative strategies to evolve program goals and effective/efficient clinical service delivery.
Foster strategic partnerships and maintain effective, collaborative relationships with health care partners and other key external stakeholders.
Experience
The successful candidate will be a credible health system leader with a passion for people engagement and building high-performing quality organizations. You will have at least 7-10 years of progressive experience in a similar health care environment with a track record of leading clinical services, patient engagement strategies, and system integration. In addition to having strong credentials, the incumbent will be an exceptional relationship developer with a history of building teams and achieving results through excellence in execution. To confidentially explore this opportunity, please email your resume, quoting the appropriate position title, to Judy Mandelman, at resumes@promeus.ca .
MNP LLP
Our client, the Winnipeg Regional Health Authority, is seeking its next President and Chief Executive Officer (CEO). Working closely with the Board of Directors, the CEO will provide strategic leadership of the WRHA organization ensuring the delivery of patient-centred, quality, safe, outcome-focused and integrated health services. The CEO will ensure strategies, plans and practices are aligned with the goals of health transformation in Manitoba and the services form part of seamlessly integrated clinical care pathways that effectively serve all the health needs of the population they serve.
The Chief Executive Officer will create and sustain a high- performance organization supported by an enabling culture of high quality, patient focused care, systems thinking, inclusiveness, strong fiscal management, accountability for results and continuous innovation. The CEO will promote the permeation of this culture through the system of acute care facilities, community-based organizations and partners by coordinating planning, clarifying and confirming roles and responsibilities and consistently measuring and reporting on performance. The CEO is a critical position and requires strong transformational leadership skills and the ability to ensure accessible and quality health services and drive timely and significant change in a complex healthcare system.
The next CEO will have a successful track record of navigating political and multi-stakeholder issues, implementing progressive change management strategies and using exceptional communication approaches to attain organizational goals and objectives. An influencer and networker, the ideal candidate will bring an exceptional ability to lead and mentor senior leaders and inspire, coach, evaluate, share knowledge and engage staff and stakeholders. The ideal candidate will bring to this role exceptional business and financial acumen and a proven track record as a strategic and systems thinker who has successfully translated a future vision into successful outcomes and challenged the status quo to promote transformation, integration and innovation in complex, multi-service, multi-location operations. This will be supported by an advanced degree in business, health administration or a related field coupled with a minimum of 10 years experience at the executive level in large, complex organizations and with full responsibility for financial, human resource and operational performance. A solid understanding of health care policy, programming, performance and funding accountability as well as experience operating in an integrated health care system would be an asset. Extensive experience working with and supporting a Board or governing body is important. Experience in the Health Care industry would be a requirement and clinical experience would be an asset.
Please submit your resume in confidence to Lillian Wong, Senior Manager, MNP at Lillian.Wong@mnp.ca by February 1, 2021. A copy of the full position profile is available at https://www.mnp.ca/en/career-opportunities/president-and-chief-executive-officer-winnipeg-regional-health-authority .
Our client, the Winnipeg Regional Health Authority, is seeking its next President and Chief Executive Officer (CEO). Working closely with the Board of Directors, the CEO will provide strategic leadership of the WRHA organization ensuring the delivery of patient-centred, quality, safe, outcome-focused and integrated health services. The CEO will ensure strategies, plans and practices are aligned with the goals of health transformation in Manitoba and the services form part of seamlessly integrated clinical care pathways that effectively serve all the health needs of the population they serve.
The Chief Executive Officer will create and sustain a high- performance organization supported by an enabling culture of high quality, patient focused care, systems thinking, inclusiveness, strong fiscal management, accountability for results and continuous innovation. The CEO will promote the permeation of this culture through the system of acute care facilities, community-based organizations and partners by coordinating planning, clarifying and confirming roles and responsibilities and consistently measuring and reporting on performance. The CEO is a critical position and requires strong transformational leadership skills and the ability to ensure accessible and quality health services and drive timely and significant change in a complex healthcare system.
The next CEO will have a successful track record of navigating political and multi-stakeholder issues, implementing progressive change management strategies and using exceptional communication approaches to attain organizational goals and objectives. An influencer and networker, the ideal candidate will bring an exceptional ability to lead and mentor senior leaders and inspire, coach, evaluate, share knowledge and engage staff and stakeholders. The ideal candidate will bring to this role exceptional business and financial acumen and a proven track record as a strategic and systems thinker who has successfully translated a future vision into successful outcomes and challenged the status quo to promote transformation, integration and innovation in complex, multi-service, multi-location operations. This will be supported by an advanced degree in business, health administration or a related field coupled with a minimum of 10 years experience at the executive level in large, complex organizations and with full responsibility for financial, human resource and operational performance. A solid understanding of health care policy, programming, performance and funding accountability as well as experience operating in an integrated health care system would be an asset. Extensive experience working with and supporting a Board or governing body is important. Experience in the Health Care industry would be a requirement and clinical experience would be an asset.
Please submit your resume in confidence to Lillian Wong, Senior Manager, MNP at Lillian.Wong@mnp.ca by February 1, 2021. A copy of the full position profile is available at https://www.mnp.ca/en/career-opportunities/president-and-chief-executive-officer-winnipeg-regional-health-authority .
