Manager, Laboratory #007-24
DEPARTMENT: LABORATORY SERVICES POSITION LOCATION: OWEN SOUND UNION AFFILIATION: NON-UNION STATUS: FULL-TIME
*Posting will remain advertised until filled* Reporting to the Director, Laboratory Services, the Manager of Laboratory Services will oversee the quality management system, the development, management, evaluation and continuous improvement of quality patient care services within the areas of laboratory services across Brightshores Health Systems. The Manager is responsible to ensure the effective and efficient operation of the Laboratory by maintaining accreditation and regulatory requirements and standards; fiscal responsibility for human resources and operational budgets and will work in consultation with the Director and plan for future applications and integration across the Corporation. The Manager provides effective leadership and fosters a positive and productive work team. The manager will support the priorities and initiatives that support the corporate strategic plan.
Qualifications / Skills / Abilities:
Required
Six (6) years of combined recent clinical experience in a core lab setting and progressive leadership responsibility with clinical technical experience in the relevant medical laboratory
Three (3) years management/leadership experience, preferably in a hospital laboratory setting
Current registration with the College of Medical Laboratory Technologists of Ontario (CMLTO)
CSMLS Certification
Advanced level knowledge in Chemistry, Hematology and Transfusion Medicine
Demonstrates advanced knowledge and application of IQMH and ACD regulatory requirements (e.g. CSA, OH&S, etc.)
Demonstrates evidence of maintaining clinical competence and continuing education
Demonstrates knowledge of quality management, continuous improvement, quality control, quality assurance and inventory control principles as applicable to hospital Laboratory operations
Demonstrates responsibility, accountability and decision making and sound financial management
Demonstrates critical thinking, accountability and decision making skills
Demonstrates leadership skills including teaching and coaching, conflict resolution and change management
Working knowledge of lab and hospital software systems
Demonstrates excellent oral and written communication and team building skills and diplomacy
Ability to interact effectively with others within and outside of the organization (i.e. staff physicians, patients, suppliers, Ministry of Health, Pathologists, Occupational Health and Safety, CBS)
Ability to maintain accurate records and documentation
Experience with large and small analyzers, dedicated analyzers and microscopes
Experience with Point of Care testing
Ability to handle exposures to infection, noise, odours, working interruptions and high pressure situations
Ability to respect and maintain confidentiality
Demonstrated ability to prioritize multiple tasks and manage projects
Experience in a unionized setting
Available for regular assignment of Hospital Administrator on-call responsibilities (assigned on a rotating basis to cover evenings and weekends)
Recent satisfactory performance and attendance record
Adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence) and ‘LEAD’ Competencies (Lead by example, Empower, Achieve results, Develop others) and a commitment to a safe workplace free of violence and harassment
Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes
Preferred
Bachelor of Medical Laboratory Science Degree or College
Graduate of a recognized Quality Management Program Advanced computer skills
Masters Degree which is health/business related
Canadian Healthcare Association Department Management Diploma or equivalent
How to Apply:
In order to be considered for this position, please submit a cover letter and resume to the Human Resources department by email at careers@brightshores.ca . Please quote competition number #007-24 on your application.
Thank you for your interest in employment at Brightshores Health System. We have many exciting opportunities available. Brightshores is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace that reflects the communities we serve. We encourage Indigenous people, racialized persons / persons of colour, persons with disabilities, LGBTQ2 to apply and self-identify. Please notify Human Resources of any accommodation needs you may have during the recruitment and selection process. Only those applicants selected for an interview will be contacted.
Dec 04, 2024
Full time
Manager, Laboratory #007-24
DEPARTMENT: LABORATORY SERVICES POSITION LOCATION: OWEN SOUND UNION AFFILIATION: NON-UNION STATUS: FULL-TIME
*Posting will remain advertised until filled* Reporting to the Director, Laboratory Services, the Manager of Laboratory Services will oversee the quality management system, the development, management, evaluation and continuous improvement of quality patient care services within the areas of laboratory services across Brightshores Health Systems. The Manager is responsible to ensure the effective and efficient operation of the Laboratory by maintaining accreditation and regulatory requirements and standards; fiscal responsibility for human resources and operational budgets and will work in consultation with the Director and plan for future applications and integration across the Corporation. The Manager provides effective leadership and fosters a positive and productive work team. The manager will support the priorities and initiatives that support the corporate strategic plan.
Qualifications / Skills / Abilities:
Required
Six (6) years of combined recent clinical experience in a core lab setting and progressive leadership responsibility with clinical technical experience in the relevant medical laboratory
Three (3) years management/leadership experience, preferably in a hospital laboratory setting
Current registration with the College of Medical Laboratory Technologists of Ontario (CMLTO)
CSMLS Certification
Advanced level knowledge in Chemistry, Hematology and Transfusion Medicine
Demonstrates advanced knowledge and application of IQMH and ACD regulatory requirements (e.g. CSA, OH&S, etc.)
Demonstrates evidence of maintaining clinical competence and continuing education
Demonstrates knowledge of quality management, continuous improvement, quality control, quality assurance and inventory control principles as applicable to hospital Laboratory operations
Demonstrates responsibility, accountability and decision making and sound financial management
Demonstrates critical thinking, accountability and decision making skills
Demonstrates leadership skills including teaching and coaching, conflict resolution and change management
Working knowledge of lab and hospital software systems
Demonstrates excellent oral and written communication and team building skills and diplomacy
Ability to interact effectively with others within and outside of the organization (i.e. staff physicians, patients, suppliers, Ministry of Health, Pathologists, Occupational Health and Safety, CBS)
Ability to maintain accurate records and documentation
Experience with large and small analyzers, dedicated analyzers and microscopes
Experience with Point of Care testing
Ability to handle exposures to infection, noise, odours, working interruptions and high pressure situations
Ability to respect and maintain confidentiality
Demonstrated ability to prioritize multiple tasks and manage projects
Experience in a unionized setting
Available for regular assignment of Hospital Administrator on-call responsibilities (assigned on a rotating basis to cover evenings and weekends)
Recent satisfactory performance and attendance record
Adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence) and ‘LEAD’ Competencies (Lead by example, Empower, Achieve results, Develop others) and a commitment to a safe workplace free of violence and harassment
Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes
Preferred
Bachelor of Medical Laboratory Science Degree or College
Graduate of a recognized Quality Management Program Advanced computer skills
Masters Degree which is health/business related
Canadian Healthcare Association Department Management Diploma or equivalent
How to Apply:
In order to be considered for this position, please submit a cover letter and resume to the Human Resources department by email at careers@brightshores.ca . Please quote competition number #007-24 on your application.
Thank you for your interest in employment at Brightshores Health System. We have many exciting opportunities available. Brightshores is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace that reflects the communities we serve. We encourage Indigenous people, racialized persons / persons of colour, persons with disabilities, LGBTQ2 to apply and self-identify. Please notify Human Resources of any accommodation needs you may have during the recruitment and selection process. Only those applicants selected for an interview will be contacted.
Title: Manager of Financial Services
Division: Corporate Services
Location: Moose Factory, Ontario
Reports to: Associate Vice President of Corporate Services
Status: Permanent Full-Time
The Weeneebayko Area Health Authority (WAHA) is seeking an experienced leader to fill the key role of Manager of Financial Services. Reporting to the AVP, Corporate Services, you will lead the daily operations of the financial services team, including Accounts Payable, Accounts Receivable, and Billing.
Life at WAHA
A beacon of healing, wellness, and innovation, WAHA connects remote communities with the care they deserve. With spellbinding views surrounding each site, team members bask in the tranquility of the land, juxtaposed against a bustling workplace busy addressing the complex needs of the region. Here, we work with purpose, knowing each action matters. Patients are neighbours, family, and colleagues. Each day brings a challenge- the good kind that stretches you, helps you grow, and makes you feel vital. These hurdles birth opportunities to problem solve, develop new skills, and explore new roles. Here, we step into a version of ourselves once forgotten, overshadowed by the daily grind, and rediscover a deep connection with ourselves, the land, and each other. Here, we experience work with wonder. #WeAreWAHA
What We Do
There has never been a more exciting time to be at WAHA. We are an integrated health system providing the full continuum of care to the six communities of the western James Bay coast with over 500 employees, physicians, and partners in care. As a health authority, you will work in a unique setting where you have the opportunity to care for patients in all phases of their life journey, in all areas of their health experience. From Primary, Acute, and Mental Health, Dental, Specialty Clinics, Population Health and the WAHA Paramedic Service, the opportunities for growth are boundless. We provide community-based programming in all six of our communities, have six paramedic bases, three hospitals, four emergency departments, one community health centre and a total of 72 beds. Our guiding goal is to be a centre of excellence in Indigenous and remote healthcare. To make this goal a reality, we have formed partnerships with other centres of excellence to remove barriers and eliminate the inequity of health services access that have long impacted the patients that we serve.
At WAHA, we are leading the way in health transformation. Come and immerse yourself in the local Cree culture, work with dedicated and passionate colleagues, and live in beautiful northern communities with amazing community members. Our mission is to provide optimum healthcare as close to home as possible. You can be part of this rewarding experience. Come and find your adventure in the north.
Who You Are
A champion of positive change management and making a difference for underserved populations
Demonstrates high emotional intelligence, integrity and accountability
Action-oriented with a track record of achievement
Leads self by demonstrating self-awareness, managing and developing themselves, and demonstrating character
Engages others by fostering their development, contributing to healthy organizations, communicating effectively, and builds teams
Achieves results by setting direction, strategically aligning decisions with vision, values, and evidence, takes action to implement decisions, and assesses and evaluates
Develops coalitions by purposefully building partnerships and networks to create results, demonstrates a commitment to customer service, mobilizes knowledge to navigate socio-political environments
Engages in system transformation by demonstrating system and critical thinking, encouraging and supporting innovation, orienting themselves strategically to the future, and championing and orchestrating change
What You’ll Do
Manage accounting functions, including maintenance of general ledger, accounts payable, account receivable, and project accounting.
Build and maintain a team required to meet the annual objectives of the organization.
Focus on enhanced training and development opportunities, employee coaching, performance recognition, and management.
Ensure accuracy and timeliness in all aspects for the Finance Department, including the accuracy of financial statements.
Prepare and maintain process documentation with clearly defined roles and responsibilities and embedded controls.
Recommend and implement process improvement solutions based on analysis of issues and implications.
Perform month end and year end processes and is responsible for facilitating the year end audit.
Maintain the chart of accounts and the accounting filing system.
Ensure familiarity to department needs, department services, organization services, and available resources.
Build effective relationships and partner with internal and external stakeholders to develop and maintain inputs, controls, and key assumptions required for financial modelling, annual operating, and capital budgeting.
What You Bring
Bachelor’s degree in Commerce or Accounting, or willingness to obtain is preferred
Chartered Professional Accountant designation is considered an asset
3-5 years in a high-level finance position
Experience with finance statistics, software, and Meditech is considered an asset
Experience working in a healthcare setting or a related public sector
Knowledge of public sector finance, with specific knowledge of hospital finance
What We Offer
Competitive Base Salary
Hospitals of Ontario Pension Plan
Group health, welfare, and Employee and Family Assistance Program Benefits
Relocation paid by the organization
Housing provided by the organization
Annual retention bonus, a northern living allowance, and vacation travel bonus (all pensionable earnings)
Be part of an organization leading health transformation in the remote north
Ability to work with a purpose, connected to an amazing community and culture, with opportunities to learn and grow
Join our Team
The successful candidate must provide a valid Criminal Record Check within a specified time frame
Please apply in writing, providing three recent work references, quoting Competition #2024-282 by no later than Friday, December 27th, 2024 at 12 noon to:
Human Resources
Weeneebayko Area Health Authority
P.O. Box 664
Moose Factory, ON P0L 1W0
Resumes can be emailed to jobs@waha.ca or faxed to 705-658-4917
For more information contact the Human Resources team by email above
Only those selected for an interview will be contacted
Internal applicants who meet the qualification and experience requirements and are in good standing with the organization’s attendance management policy are strongly encouraged to apply.
Please be advised that in order to be eligible for employment at Weeneebayko Area Health Authority, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada
Weeneebayko Area Health Authority is an inclusive employer. Accommodations are available in accordance with the Ontario Human Rights code and Accessibility of Ontarians with Disabilities Act, 2005.
Nov 26, 2024
Full time
Title: Manager of Financial Services
Division: Corporate Services
Location: Moose Factory, Ontario
Reports to: Associate Vice President of Corporate Services
Status: Permanent Full-Time
The Weeneebayko Area Health Authority (WAHA) is seeking an experienced leader to fill the key role of Manager of Financial Services. Reporting to the AVP, Corporate Services, you will lead the daily operations of the financial services team, including Accounts Payable, Accounts Receivable, and Billing.
Life at WAHA
A beacon of healing, wellness, and innovation, WAHA connects remote communities with the care they deserve. With spellbinding views surrounding each site, team members bask in the tranquility of the land, juxtaposed against a bustling workplace busy addressing the complex needs of the region. Here, we work with purpose, knowing each action matters. Patients are neighbours, family, and colleagues. Each day brings a challenge- the good kind that stretches you, helps you grow, and makes you feel vital. These hurdles birth opportunities to problem solve, develop new skills, and explore new roles. Here, we step into a version of ourselves once forgotten, overshadowed by the daily grind, and rediscover a deep connection with ourselves, the land, and each other. Here, we experience work with wonder. #WeAreWAHA
What We Do
There has never been a more exciting time to be at WAHA. We are an integrated health system providing the full continuum of care to the six communities of the western James Bay coast with over 500 employees, physicians, and partners in care. As a health authority, you will work in a unique setting where you have the opportunity to care for patients in all phases of their life journey, in all areas of their health experience. From Primary, Acute, and Mental Health, Dental, Specialty Clinics, Population Health and the WAHA Paramedic Service, the opportunities for growth are boundless. We provide community-based programming in all six of our communities, have six paramedic bases, three hospitals, four emergency departments, one community health centre and a total of 72 beds. Our guiding goal is to be a centre of excellence in Indigenous and remote healthcare. To make this goal a reality, we have formed partnerships with other centres of excellence to remove barriers and eliminate the inequity of health services access that have long impacted the patients that we serve.
At WAHA, we are leading the way in health transformation. Come and immerse yourself in the local Cree culture, work with dedicated and passionate colleagues, and live in beautiful northern communities with amazing community members. Our mission is to provide optimum healthcare as close to home as possible. You can be part of this rewarding experience. Come and find your adventure in the north.
Who You Are
A champion of positive change management and making a difference for underserved populations
Demonstrates high emotional intelligence, integrity and accountability
Action-oriented with a track record of achievement
Leads self by demonstrating self-awareness, managing and developing themselves, and demonstrating character
Engages others by fostering their development, contributing to healthy organizations, communicating effectively, and builds teams
Achieves results by setting direction, strategically aligning decisions with vision, values, and evidence, takes action to implement decisions, and assesses and evaluates
Develops coalitions by purposefully building partnerships and networks to create results, demonstrates a commitment to customer service, mobilizes knowledge to navigate socio-political environments
Engages in system transformation by demonstrating system and critical thinking, encouraging and supporting innovation, orienting themselves strategically to the future, and championing and orchestrating change
What You’ll Do
Manage accounting functions, including maintenance of general ledger, accounts payable, account receivable, and project accounting.
Build and maintain a team required to meet the annual objectives of the organization.
Focus on enhanced training and development opportunities, employee coaching, performance recognition, and management.
Ensure accuracy and timeliness in all aspects for the Finance Department, including the accuracy of financial statements.
Prepare and maintain process documentation with clearly defined roles and responsibilities and embedded controls.
Recommend and implement process improvement solutions based on analysis of issues and implications.
Perform month end and year end processes and is responsible for facilitating the year end audit.
Maintain the chart of accounts and the accounting filing system.
Ensure familiarity to department needs, department services, organization services, and available resources.
Build effective relationships and partner with internal and external stakeholders to develop and maintain inputs, controls, and key assumptions required for financial modelling, annual operating, and capital budgeting.
What You Bring
Bachelor’s degree in Commerce or Accounting, or willingness to obtain is preferred
Chartered Professional Accountant designation is considered an asset
3-5 years in a high-level finance position
Experience with finance statistics, software, and Meditech is considered an asset
Experience working in a healthcare setting or a related public sector
Knowledge of public sector finance, with specific knowledge of hospital finance
What We Offer
Competitive Base Salary
Hospitals of Ontario Pension Plan
Group health, welfare, and Employee and Family Assistance Program Benefits
Relocation paid by the organization
Housing provided by the organization
Annual retention bonus, a northern living allowance, and vacation travel bonus (all pensionable earnings)
Be part of an organization leading health transformation in the remote north
Ability to work with a purpose, connected to an amazing community and culture, with opportunities to learn and grow
Join our Team
The successful candidate must provide a valid Criminal Record Check within a specified time frame
Please apply in writing, providing three recent work references, quoting Competition #2024-282 by no later than Friday, December 27th, 2024 at 12 noon to:
Human Resources
Weeneebayko Area Health Authority
P.O. Box 664
Moose Factory, ON P0L 1W0
Resumes can be emailed to jobs@waha.ca or faxed to 705-658-4917
For more information contact the Human Resources team by email above
Only those selected for an interview will be contacted
Internal applicants who meet the qualification and experience requirements and are in good standing with the organization’s attendance management policy are strongly encouraged to apply.
Please be advised that in order to be eligible for employment at Weeneebayko Area Health Authority, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada
Weeneebayko Area Health Authority is an inclusive employer. Accommodations are available in accordance with the Ontario Human Rights code and Accessibility of Ontarians with Disabilities Act, 2005.
Emergency/ Intensive Care/ Allied Health or Medical/Surgical/OBS
Location: Elliot Lake, Ontario
Salary: $107,152.50 - $132,619.50
St. Joseph’s General Hospital Elliot Lake (SJGHEL) is a Centre of Excellence and was founded on the rich history and legacy of the Sisters of St. Joseph, who built and administered the Hospital. SJGHEL is a 55-bed hospital with three satellite offices. It is the largest corporation in 3.5-hour corridor between Sault Ste. Marie and Sudbury, Ontario that provides; Obstetrical Services, Intensive Care, Surgical Services, Specialist Clinics, Addictions Treatment Services, CT Scanning, Dialysis Services, and Inpatient/Outpatient Diabetes Education and Care. We also provide the largest Satellite Oncology Program with over 500 visits annually.
SJGHEL is seeking a Manager, Patient Care Clinical Services to join our leadership team. The Manager will work in collaboration with the Chief Nursing Executive/ VP- Quality and Clinical Services to assess the needs and operations of the Nursing Department, as well as function in close partnership with other health care providers to ensure care given in the clinical setting is consistent with the vision, mission, and values of SJGHEL.
As a systems thinker you will utilize your expertise to bring innovation into the planning and implementation of strategies, programs, and initiatives in achieving SJGHEL strategic goals, and will collaborate with various stakeholders to support excellence in patient care. You are a leader with strong interpersonal skills and will develop partnerships at all levels in the organization and foster relationships. You will lead by example and utilize your change management skills to support departmental and organizational change and foster a high performing and engaged culture committed to continuous improvement.
The successful candidate must have a minimum of a four (4) year Baccalaureate degree in Nursing or other regulated Health related field from an accredited university. The successful candidate must also have a current registration with a regulatory college, a minimum of five (5) years experience in a hospital setting, including leadership or management experience.
Please apply directly on the SJGHEL Careers Website at https://sjghel.ca/about/working-here/current-openings/. This posting will remain active until filled.
We offer competitive salary and vacation, extended health and dental benefits, a pension plan through HOOPP and additional financial incentives.
QUALIFICATIONS EDUCATION AND TRAINING:
Four (4) year Bachelor’s degree in Nursing or a related health care field from an accredited post secondary institution.
Competent to perform CPR.
Current ACLS certification is preferred.
EXPERIENCE:
Five (5) years of current nursing or clinical healthcare experience.
Experience in a hospital setting is required
Experience in leadership or supervising is preferred.
Experience in a unionized environment is preferred.
Experience in financial planning and budget execution is preferred.
Nov 21, 2024
Full time
Emergency/ Intensive Care/ Allied Health or Medical/Surgical/OBS
Location: Elliot Lake, Ontario
Salary: $107,152.50 - $132,619.50
St. Joseph’s General Hospital Elliot Lake (SJGHEL) is a Centre of Excellence and was founded on the rich history and legacy of the Sisters of St. Joseph, who built and administered the Hospital. SJGHEL is a 55-bed hospital with three satellite offices. It is the largest corporation in 3.5-hour corridor between Sault Ste. Marie and Sudbury, Ontario that provides; Obstetrical Services, Intensive Care, Surgical Services, Specialist Clinics, Addictions Treatment Services, CT Scanning, Dialysis Services, and Inpatient/Outpatient Diabetes Education and Care. We also provide the largest Satellite Oncology Program with over 500 visits annually.
SJGHEL is seeking a Manager, Patient Care Clinical Services to join our leadership team. The Manager will work in collaboration with the Chief Nursing Executive/ VP- Quality and Clinical Services to assess the needs and operations of the Nursing Department, as well as function in close partnership with other health care providers to ensure care given in the clinical setting is consistent with the vision, mission, and values of SJGHEL.
As a systems thinker you will utilize your expertise to bring innovation into the planning and implementation of strategies, programs, and initiatives in achieving SJGHEL strategic goals, and will collaborate with various stakeholders to support excellence in patient care. You are a leader with strong interpersonal skills and will develop partnerships at all levels in the organization and foster relationships. You will lead by example and utilize your change management skills to support departmental and organizational change and foster a high performing and engaged culture committed to continuous improvement.
The successful candidate must have a minimum of a four (4) year Baccalaureate degree in Nursing or other regulated Health related field from an accredited university. The successful candidate must also have a current registration with a regulatory college, a minimum of five (5) years experience in a hospital setting, including leadership or management experience.
Please apply directly on the SJGHEL Careers Website at https://sjghel.ca/about/working-here/current-openings/. This posting will remain active until filled.
We offer competitive salary and vacation, extended health and dental benefits, a pension plan through HOOPP and additional financial incentives.
QUALIFICATIONS EDUCATION AND TRAINING:
Four (4) year Bachelor’s degree in Nursing or a related health care field from an accredited post secondary institution.
Competent to perform CPR.
Current ACLS certification is preferred.
EXPERIENCE:
Five (5) years of current nursing or clinical healthcare experience.
Experience in a hospital setting is required
Experience in leadership or supervising is preferred.
Experience in a unionized environment is preferred.
Experience in financial planning and budget execution is preferred.
KENSINGTON HEALTH
Kensington Health is a not-for-profit, healthcare organization that provides community-delivered care. Our mission is to reimagine community-delivered care. We aspire to support a better life for everyone.
Kensington Health offers a diverse range of care and services including long-term care, hospice, community care, cancer screening, diagnostic imaging, ophthalmology, and eye tissue processing for transplants.
Kensington Health is deeply committed to equity, diversity, and inclusion. In addition, Kensington Health is a system partner, helping to co-lead and support the Mid-West Toronto Ontario Health Team, and is affiliated with the University of Toronto, Faculty of Medicine.
For additional information about Kensington Health, visit our website at https://www.kensingtonhealth.org
Position Overview/Summary:
Reporting to the Director of Care, Long-Term Care, the Manager, After-Hours Operations, serves Kensington Health to support the operations of the organization on evenings, nights, weekends, and statutory holidays.
The role is pivotal to ensuring operational excellence by providing onsite leadership and direction for any matters related to the operations, experience and/or safety of the people served by Kensington Health and those work here.
As a key member of the operational leadership team, the Manager, After Hours Operations is responsible for the overall operations of programs and services that run after regular business hours, providing ongoing support to staff, the people we serve and their loved ones. This includes oversight of clinical care, appropriate resource allocation, and the management of program specific and organization-wide clinical and non-clinical issues.
Responsibilities:
Human Resources:
Collaborates with team leads/charge nurses to address unplanned absences and approve any changes to the staff schedule that are time sensitive.
Supports continuous learning and professional development among care team members through just in time coaching.
With guidance from the Director of Care, Long-Term Care, fosters a workplace free of violence and harassment and promotes workplace safety by taking action when concerns are brought forth or observed.
Demonstrates a commitment to equity, diversity and inclusion, as demonstrated by championing initiatives that promote equity, diversity, and inclusion.
Clinical Operations:
Oversees clinical operations for those services that operate after regular business hours and acts as the point of contact for team leads/charge nurses/department leads who may requires assistance.
Ensures that clinical areas are consistently staffed within the approved staffing model and budget on their shifts.
Ensures that team members are aware of and following organizational policies, practices as well as legislative and regulatory requirements.
Ensures any issues that arise after regular business hours related to clinical equipment and supplies are addressed in a timely way and communicated via shift report to the applicable leaders (e.g., Associate Directors of Care, Director of Care, etc.)
Rounds regularly in the various departments (e.g., resident home areas, kitchen, laundry, etc.) throughout one's shift to ensure visible leadership and support for team members (e.g., staffing concerns, clinical care concerns, ensure there are adequate staffing levels during breaks, etc.) and provides timely resolution by collaborating with the team members and the on-call Director as needed.
Non-clinical Operations:
Responds to and leads, when indicated, emergency code responses after regular business hours (e.g. acting as incident manager, escalating to on-call Director, facilitating debriefing, etc.)
Facilitates initial outbreak response management in keeping with infection prevention and control practices, if indicated.
Ensures issues related to occupational health and safety, infection prevention and control and enterprise risk are addressed, and that appropriate notification occurs to most responsible leaders for awareness and further follow-up (if indicated).
Quality, Safety and Experience
Fosters a service excellence culture through visible leadership (i.e., rounding across the campus throughout the shift), role modeling and coaching.
Oversees and supports the resolution of time-sensitive inquiries and complaints from the people who are served by Kensington Health, including following the complaints policy and procedures and fulfilling any internal/external notification and disclosure obligations.
Promotes a just safety culture through timely reporting of incidents and participation in safety incident reviews as indicated.
Collaborates with team members, people who are served by Kensington Health and their loved ones to resolve time sensitive/emergent issues related to quality of care, experience and safety and escalates as indicated to the on-call Director on Call as needed
Other:
Participates in committees and engagement forums as required by the organization
Required Skills and Abilities:
Patience, flexibility, and exceptional interpersonal skills.
Proven conflict resolution and communication skills.
Demonstrates strong critical thinking ability to make decisions and is able to articulate rationale for decisions.
Ability to work effectively and demonstrates composure under pressure while meeting meet multiple and competing deadlines.
Ability to discern relevant information, apply critical thinking and facilitate the resolution of challenging situations using diplomacy, tact, and persuasion.
Ability to establish effective working relationships.
Demonstrates high level of initiative, self-direction, flexibility, and ability to adapt to changing situations.
Required Knowledge and Experience:
Minimum 5 years of formal management roles in healthcare operations (e.g., hospital, long-term care, etc.).
Experience with influencing and resolving conflict.
Experience leading during times of crisis/emergencies.
Knowledge of infection prevention and control principles and practices.
Knowledge of applicable legislation and regulations (e.g., Occupational Health and Safety Act, Employment standards Act, Fixing Long-Term Care Act, Health Care Consent Act, etc.).
Required Professional Designation/Certificate:
Bachelor's degree required; preference given to those who are regulated health professionals.
Master's degree preferred (e.g., Health Administration, Nursing, Leadership).
Active member in good standing with regulated professions college (if applicable).
Certificate in Gentle Persuasive Approaches, non-violent crisis intervention, conflict resolution, emergency preparedness preferred.
Nov 20, 2024
Full time
KENSINGTON HEALTH
Kensington Health is a not-for-profit, healthcare organization that provides community-delivered care. Our mission is to reimagine community-delivered care. We aspire to support a better life for everyone.
Kensington Health offers a diverse range of care and services including long-term care, hospice, community care, cancer screening, diagnostic imaging, ophthalmology, and eye tissue processing for transplants.
Kensington Health is deeply committed to equity, diversity, and inclusion. In addition, Kensington Health is a system partner, helping to co-lead and support the Mid-West Toronto Ontario Health Team, and is affiliated with the University of Toronto, Faculty of Medicine.
For additional information about Kensington Health, visit our website at https://www.kensingtonhealth.org
Position Overview/Summary:
Reporting to the Director of Care, Long-Term Care, the Manager, After-Hours Operations, serves Kensington Health to support the operations of the organization on evenings, nights, weekends, and statutory holidays.
The role is pivotal to ensuring operational excellence by providing onsite leadership and direction for any matters related to the operations, experience and/or safety of the people served by Kensington Health and those work here.
As a key member of the operational leadership team, the Manager, After Hours Operations is responsible for the overall operations of programs and services that run after regular business hours, providing ongoing support to staff, the people we serve and their loved ones. This includes oversight of clinical care, appropriate resource allocation, and the management of program specific and organization-wide clinical and non-clinical issues.
Responsibilities:
Human Resources:
Collaborates with team leads/charge nurses to address unplanned absences and approve any changes to the staff schedule that are time sensitive.
Supports continuous learning and professional development among care team members through just in time coaching.
With guidance from the Director of Care, Long-Term Care, fosters a workplace free of violence and harassment and promotes workplace safety by taking action when concerns are brought forth or observed.
Demonstrates a commitment to equity, diversity and inclusion, as demonstrated by championing initiatives that promote equity, diversity, and inclusion.
Clinical Operations:
Oversees clinical operations for those services that operate after regular business hours and acts as the point of contact for team leads/charge nurses/department leads who may requires assistance.
Ensures that clinical areas are consistently staffed within the approved staffing model and budget on their shifts.
Ensures that team members are aware of and following organizational policies, practices as well as legislative and regulatory requirements.
Ensures any issues that arise after regular business hours related to clinical equipment and supplies are addressed in a timely way and communicated via shift report to the applicable leaders (e.g., Associate Directors of Care, Director of Care, etc.)
Rounds regularly in the various departments (e.g., resident home areas, kitchen, laundry, etc.) throughout one's shift to ensure visible leadership and support for team members (e.g., staffing concerns, clinical care concerns, ensure there are adequate staffing levels during breaks, etc.) and provides timely resolution by collaborating with the team members and the on-call Director as needed.
Non-clinical Operations:
Responds to and leads, when indicated, emergency code responses after regular business hours (e.g. acting as incident manager, escalating to on-call Director, facilitating debriefing, etc.)
Facilitates initial outbreak response management in keeping with infection prevention and control practices, if indicated.
Ensures issues related to occupational health and safety, infection prevention and control and enterprise risk are addressed, and that appropriate notification occurs to most responsible leaders for awareness and further follow-up (if indicated).
Quality, Safety and Experience
Fosters a service excellence culture through visible leadership (i.e., rounding across the campus throughout the shift), role modeling and coaching.
Oversees and supports the resolution of time-sensitive inquiries and complaints from the people who are served by Kensington Health, including following the complaints policy and procedures and fulfilling any internal/external notification and disclosure obligations.
Promotes a just safety culture through timely reporting of incidents and participation in safety incident reviews as indicated.
Collaborates with team members, people who are served by Kensington Health and their loved ones to resolve time sensitive/emergent issues related to quality of care, experience and safety and escalates as indicated to the on-call Director on Call as needed
Other:
Participates in committees and engagement forums as required by the organization
Required Skills and Abilities:
Patience, flexibility, and exceptional interpersonal skills.
Proven conflict resolution and communication skills.
Demonstrates strong critical thinking ability to make decisions and is able to articulate rationale for decisions.
Ability to work effectively and demonstrates composure under pressure while meeting meet multiple and competing deadlines.
Ability to discern relevant information, apply critical thinking and facilitate the resolution of challenging situations using diplomacy, tact, and persuasion.
Ability to establish effective working relationships.
Demonstrates high level of initiative, self-direction, flexibility, and ability to adapt to changing situations.
Required Knowledge and Experience:
Minimum 5 years of formal management roles in healthcare operations (e.g., hospital, long-term care, etc.).
Experience with influencing and resolving conflict.
Experience leading during times of crisis/emergencies.
Knowledge of infection prevention and control principles and practices.
Knowledge of applicable legislation and regulations (e.g., Occupational Health and Safety Act, Employment standards Act, Fixing Long-Term Care Act, Health Care Consent Act, etc.).
Required Professional Designation/Certificate:
Bachelor's degree required; preference given to those who are regulated health professionals.
Master's degree preferred (e.g., Health Administration, Nursing, Leadership).
Active member in good standing with regulated professions college (if applicable).
Certificate in Gentle Persuasive Approaches, non-violent crisis intervention, conflict resolution, emergency preparedness preferred.
JOB POSTING - #521-24
POSITION TITLE: MANAGER, PHARMACY DEPARTMENT: PHARMACY LOCATION: OWEN SOUND UNION: NON-UNION STATUS: FULL-TIME Salary: $110,272 - 130,810 POSITION SUMMARY Reporting to the Director, Pharmacy, the Manager of Pharmacy provides leadership and direction for all daily operations of the inpatient Pharmacy Department across all six Brightshores Hospitals and the outpatient pharmacy. Key responsibilities include using strong interpersonal skills to develop priorities and strategies to work with and support an engaged and collaborative team. Structure processes, policies and work flow of the department to ensure effective and efficient delivery of pharmacy services. The Manager works in close partnership with peers and colleagues across the hospital and is an effective problem solver and team leader. Working closely with the Director, Pharmacy and VP Corporate Services, the Manager Pharmacy provides leadership and direction to Pharmacy Services, staff and physicians.
QUALIFICATIONS
B.Sc. in Pharmacy with current registration in Part A of the Ontario College of Pharmacists in good standing
Demonstrated leadership experience and accountability with hospital Pharmacy operations, coaching, mentoring and developing others, systems and reporting within the health care sector
Proven experience in the development of pharmacy policy, procedures and guidelines
Experience in change management and ability to lead through transitions
Strong interpersonal and employee engagement skills
Strong business acumen
Ability to develop, lead effectively communicate with the team
Ability to negotiate, collaborate and reach positive outcomes
Ability to interact effectively with stakeholders
Ability to meet to set priorities, deadlines, prioritize and manage time and resources effectively
Proven analytical skills
Effective problem-solving, decision making and organization skills
Computer skills in Cerner and MS Office McKesson AcuDose, Omnicell.
Certification in sterile hazardous compounding, preferred
Commitment to continuous professional development and continuing education of self and others
Hospital Administrator on-call responsibilities (assigned on a rotating basis to cover evenings and weekends)
Recent satisfactory performance and attendance record
Adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence) and ‘LEAD’ Competencies (Lead by example, Empower, Achieve results, Develop others) and a commitment to a safe workplace free of violence and harassment
Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes
How to Apply
In order to be considered for this position, please submit a cover letter and resume to the Human Resources department. Please quote applicable competition number on your application.
CONTACT INFORMATION
E | careers@brightshores.ca
F | 519-372-3949
Website: www.brightshores.ca
Thank you for your interest in employment at Brightshores Health System. We have many exciting opportunities available. Brightshores values diversity – in backgrounds and experiences. We foster and support a diverse and inclusive workplace that reflects the communities we serve. We welcome all applications to help build the future of healthcare. Please notify Human Resources of any accommodation needs you may have during the recruitment and selection process. Only those applicants selected for an interview will be contacted.
Nov 19, 2024
Full time
JOB POSTING - #521-24
POSITION TITLE: MANAGER, PHARMACY DEPARTMENT: PHARMACY LOCATION: OWEN SOUND UNION: NON-UNION STATUS: FULL-TIME Salary: $110,272 - 130,810 POSITION SUMMARY Reporting to the Director, Pharmacy, the Manager of Pharmacy provides leadership and direction for all daily operations of the inpatient Pharmacy Department across all six Brightshores Hospitals and the outpatient pharmacy. Key responsibilities include using strong interpersonal skills to develop priorities and strategies to work with and support an engaged and collaborative team. Structure processes, policies and work flow of the department to ensure effective and efficient delivery of pharmacy services. The Manager works in close partnership with peers and colleagues across the hospital and is an effective problem solver and team leader. Working closely with the Director, Pharmacy and VP Corporate Services, the Manager Pharmacy provides leadership and direction to Pharmacy Services, staff and physicians.
QUALIFICATIONS
B.Sc. in Pharmacy with current registration in Part A of the Ontario College of Pharmacists in good standing
Demonstrated leadership experience and accountability with hospital Pharmacy operations, coaching, mentoring and developing others, systems and reporting within the health care sector
Proven experience in the development of pharmacy policy, procedures and guidelines
Experience in change management and ability to lead through transitions
Strong interpersonal and employee engagement skills
Strong business acumen
Ability to develop, lead effectively communicate with the team
Ability to negotiate, collaborate and reach positive outcomes
Ability to interact effectively with stakeholders
Ability to meet to set priorities, deadlines, prioritize and manage time and resources effectively
Proven analytical skills
Effective problem-solving, decision making and organization skills
Computer skills in Cerner and MS Office McKesson AcuDose, Omnicell.
Certification in sterile hazardous compounding, preferred
Commitment to continuous professional development and continuing education of self and others
Hospital Administrator on-call responsibilities (assigned on a rotating basis to cover evenings and weekends)
Recent satisfactory performance and attendance record
Adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence) and ‘LEAD’ Competencies (Lead by example, Empower, Achieve results, Develop others) and a commitment to a safe workplace free of violence and harassment
Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes
How to Apply
In order to be considered for this position, please submit a cover letter and resume to the Human Resources department. Please quote applicable competition number on your application.
CONTACT INFORMATION
E | careers@brightshores.ca
F | 519-372-3949
Website: www.brightshores.ca
Thank you for your interest in employment at Brightshores Health System. We have many exciting opportunities available. Brightshores values diversity – in backgrounds and experiences. We foster and support a diverse and inclusive workplace that reflects the communities we serve. We welcome all applications to help build the future of healthcare. Please notify Human Resources of any accommodation needs you may have during the recruitment and selection process. Only those applicants selected for an interview will be contacted.
Job Description
Client Service Supervisor is responsible for the Ongoing Assessment of clients and the development of an appropriate Care plan that meets client needs. Ongoing education, support and supervision of Home Service Workers as well as the development and implementation of an effective communication strategy to ensure staff are aware of changes in client’s status in a timely manner. Arrange Family and team meetings as necessary. Meet with Home Service workers to complete an annual performance appraisal. The Client Service Supervisor works closely with the Service Coordinator in ensuring client receives care as scheduled and any changes in care are implemented immediately.
We are looking for: two full -time, permanent Client Services Supervisor
Salary: Commensurate with experience
Hours of Work: 34 hours per week. Monday to Thursday 8:30 to 4:30pm and Friday 8:30am to 3:30pm. This role includes time in the community, time in the office and time working from home. Contributes to rotational on-call schedule.
Reports to: Manager, Client Services
Responsibilities
Supervision/Training Personal Support Workers
Participate in Personal Support Worker Orientation
Provide Personal support workers with an over view care delivery to clients
Develop a communication system to ensure all staff are aware of changing client needs and information sharing as 24 hour service delivery
Arrange to meet with staff on a regular basis i.e. staff meetings to discuss program and concerns
Supervise Personal Support Workers through on-site scheduled and unscheduled spot checks, including evening and weekend visits.
Assist Home Service Workers in problem-solving.
Arrange spot check appointments, as per agency guidelines.
Provide training and follow-up on Delegated Acts, as required.
Provide direction to Personal Support Workers during crisis situations/ urgent visits such as medical emergencies, death, etc.
Facilitate/ monitor training and educational opportunities for Home Service Workers in order to encourage attainment of skill enhancement and self-improvement goals.
Conduct performance review with input from coordinate Service Coordinators in relation to regular performance appraisals.
Participate in Personal Support Worker recognition events.
Follow all rules/procedures regarding the health and safety of Home Service Workers and clients, and monitor their implementation.
Provide input to Human Resources in the development and monitoring of modified work plans with input from Service Coordinators.
Investigate and complete accident reports (WSIB) according to requirements, as necessary.
Enforce compliance with relevant labour legislation.
As required, provide supervision, support, education and evaluation of students placed at the Agency for the purpose of field practice.
Identify education needs of Personal Support Worker and set up education sessions
Contribute to team effectiveness and service development.
Participate in department meetings and provide input for improving programs and enhancing efficiency.
Liaise with other departments within the Agency.
Support team decisions and strategies.
Share in handling workload for positive results.
Participate on community and Agency committees as necessary.
Provide support and leadership in a specified area of service (e.g. specialty; skills; language), as required.
Contribute to department and agency success by performing other relevant responsibilities or undertaking special projects as assigned by management.
Working cooperatively with colleagues.
Providing excellent customer service.
Enhance job skills through education and training.
Arrives at work and appointments in a punctual manner.
Responsible for tidying boardrooms and office kitchen areas after use.
Conduct In-Home Client Assessments
Ongoing assessment/reassessment of clients' need for service according to Agency guidelines, and establish care plans based upon client health and functioning level; support network; and home environment.
Family meetings to discuss client needs and program description as necessary
Collaborate with LHIN for complex clients
Complete all necessary documentation and obtain required consents.
Advocate on behalf of the client to ensure his/her needs are met.
Complete initial and follow-up client goal achievement, with client/caregiver input.
Participate in case conferences, as required.
Maintain regular contact with Manager and Service Coordinators.
Risk, Health and Safety Management
Identifying and reporting health and safety incidents and concerns in a timely manner to the appropriate supervisors and/or funders, documenting incidents in EasyCare and escalating appropriately to the designated supervisors as outlined in the Client Safety Reporting policy (C.01.38).
Participating in health and safety processes and procedures
Participating in maintaining a safe workplace environment by cultivating a positive safety culture and encouraging best practices to promote both staff and client safety and well-being
Participating in all health and safety training initiatives on a regular basis.
Taking proactive action against client incidents within your scope of practice.
Developing a plan to identify, manage and/or minimize client safety risks or situations in adherence with risk management operations policies
Assessing the severity of an adverse client safety/risk event and determining the best follow-up and developing an action plan following the event. Collaborating with funder (ex. HCCSS) and following any additional processes as required.
Calling emergency services (911) when the client is at an immediate risk of harming themselves or others, or if there is a serious injury and/or imminent harm.
Evaluating any potential hazards and identifying clients at risk for adverse health and safety events, taking preventative measures when necessary to minimize reoccurrence.
Reporting all safety events impacting clients, caregivers and families in a timely and honest disclosure.
Qualifications
Regulated healthcare professional with current registration in the applicable College
Experience working with an elderly population or in community-based care would be an asset.
Excellent assessment skills.
Able to supervise a team of Home Service Workers.
Excellent interpersonal, problem-solving and communication skills. Highly organized, able to work independently, while functioning as a member of a team.
Good written and verbal English language skills.
Able to produce accurate documentation, and show attention to detail.
Computer skills in Windows and Word processing.
Competent in both the RAI and Gold Care tools
Demonstrated efforts to continuously upgrade skills.
Russian language skills are preferred
Valid Driver’s license and vehicle required.
Nov 14, 2024
Full time
Job Description
Client Service Supervisor is responsible for the Ongoing Assessment of clients and the development of an appropriate Care plan that meets client needs. Ongoing education, support and supervision of Home Service Workers as well as the development and implementation of an effective communication strategy to ensure staff are aware of changes in client’s status in a timely manner. Arrange Family and team meetings as necessary. Meet with Home Service workers to complete an annual performance appraisal. The Client Service Supervisor works closely with the Service Coordinator in ensuring client receives care as scheduled and any changes in care are implemented immediately.
We are looking for: two full -time, permanent Client Services Supervisor
Salary: Commensurate with experience
Hours of Work: 34 hours per week. Monday to Thursday 8:30 to 4:30pm and Friday 8:30am to 3:30pm. This role includes time in the community, time in the office and time working from home. Contributes to rotational on-call schedule.
Reports to: Manager, Client Services
Responsibilities
Supervision/Training Personal Support Workers
Participate in Personal Support Worker Orientation
Provide Personal support workers with an over view care delivery to clients
Develop a communication system to ensure all staff are aware of changing client needs and information sharing as 24 hour service delivery
Arrange to meet with staff on a regular basis i.e. staff meetings to discuss program and concerns
Supervise Personal Support Workers through on-site scheduled and unscheduled spot checks, including evening and weekend visits.
Assist Home Service Workers in problem-solving.
Arrange spot check appointments, as per agency guidelines.
Provide training and follow-up on Delegated Acts, as required.
Provide direction to Personal Support Workers during crisis situations/ urgent visits such as medical emergencies, death, etc.
Facilitate/ monitor training and educational opportunities for Home Service Workers in order to encourage attainment of skill enhancement and self-improvement goals.
Conduct performance review with input from coordinate Service Coordinators in relation to regular performance appraisals.
Participate in Personal Support Worker recognition events.
Follow all rules/procedures regarding the health and safety of Home Service Workers and clients, and monitor their implementation.
Provide input to Human Resources in the development and monitoring of modified work plans with input from Service Coordinators.
Investigate and complete accident reports (WSIB) according to requirements, as necessary.
Enforce compliance with relevant labour legislation.
As required, provide supervision, support, education and evaluation of students placed at the Agency for the purpose of field practice.
Identify education needs of Personal Support Worker and set up education sessions
Contribute to team effectiveness and service development.
Participate in department meetings and provide input for improving programs and enhancing efficiency.
Liaise with other departments within the Agency.
Support team decisions and strategies.
Share in handling workload for positive results.
Participate on community and Agency committees as necessary.
Provide support and leadership in a specified area of service (e.g. specialty; skills; language), as required.
Contribute to department and agency success by performing other relevant responsibilities or undertaking special projects as assigned by management.
Working cooperatively with colleagues.
Providing excellent customer service.
Enhance job skills through education and training.
Arrives at work and appointments in a punctual manner.
Responsible for tidying boardrooms and office kitchen areas after use.
Conduct In-Home Client Assessments
Ongoing assessment/reassessment of clients' need for service according to Agency guidelines, and establish care plans based upon client health and functioning level; support network; and home environment.
Family meetings to discuss client needs and program description as necessary
Collaborate with LHIN for complex clients
Complete all necessary documentation and obtain required consents.
Advocate on behalf of the client to ensure his/her needs are met.
Complete initial and follow-up client goal achievement, with client/caregiver input.
Participate in case conferences, as required.
Maintain regular contact with Manager and Service Coordinators.
Risk, Health and Safety Management
Identifying and reporting health and safety incidents and concerns in a timely manner to the appropriate supervisors and/or funders, documenting incidents in EasyCare and escalating appropriately to the designated supervisors as outlined in the Client Safety Reporting policy (C.01.38).
Participating in health and safety processes and procedures
Participating in maintaining a safe workplace environment by cultivating a positive safety culture and encouraging best practices to promote both staff and client safety and well-being
Participating in all health and safety training initiatives on a regular basis.
Taking proactive action against client incidents within your scope of practice.
Developing a plan to identify, manage and/or minimize client safety risks or situations in adherence with risk management operations policies
Assessing the severity of an adverse client safety/risk event and determining the best follow-up and developing an action plan following the event. Collaborating with funder (ex. HCCSS) and following any additional processes as required.
Calling emergency services (911) when the client is at an immediate risk of harming themselves or others, or if there is a serious injury and/or imminent harm.
Evaluating any potential hazards and identifying clients at risk for adverse health and safety events, taking preventative measures when necessary to minimize reoccurrence.
Reporting all safety events impacting clients, caregivers and families in a timely and honest disclosure.
Qualifications
Regulated healthcare professional with current registration in the applicable College
Experience working with an elderly population or in community-based care would be an asset.
Excellent assessment skills.
Able to supervise a team of Home Service Workers.
Excellent interpersonal, problem-solving and communication skills. Highly organized, able to work independently, while functioning as a member of a team.
Good written and verbal English language skills.
Able to produce accurate documentation, and show attention to detail.
Computer skills in Windows and Word processing.
Competent in both the RAI and Gold Care tools
Demonstrated efforts to continuously upgrade skills.
Russian language skills are preferred
Valid Driver’s license and vehicle required.