Director, Diagnostic Services and Project Management

Muskoka Algonquin Healthcare (MAHC) is a multi-site organization that includes the Huntsville District Memorial Hospital Site and the South Muskoka Memorial Hospital Site, and together we provide outstanding, integrated care to support people in living their healthiest lives.

OVERVIEW

Reporting to the Vice President, Strategy, Corporate Services & Chief Financial Officer, the Director, Diagnostic Services & Project Management is responsible and accountable for the strategic leadership, operational performance, and continuous improvement of Diagnostic Services at Muskoka Algonquin Healthcare (MAHC), including Diagnostic Imaging, Laboratory Services, and Central Registration and Scheduling. The Director provides leadership in the planning, development, implementation, and evaluation of these services to ensure the delivery of safe, high-quality, patient-centred care that aligns with MAHC’s strategic priorities, mission, vision, and values. The Director is also responsible for the oversight of MAHC’s Project Management Office (PMO), providing leadership for the planning, coordination, execution, monitoring, and successful completion of organizational projects and initiatives. In this capacity, the Director ensures effective project governance, resource utilization, risk management, and stakeholder engagement while supporting the achievement of organizational goals and transformation initiatives. Working collaboratively with members of MAHC’s Leadership Team, physicians, staff, and external partners, the Director oversees projects and system initiatives that impact MAHC services, operations, and patient care delivery. The role fosters strong internal and external partnerships to advance integrated care, improve patient experiences, and support system-wide planning and innovation. The Director champions a culture of excellence, patient safety, quality improvement, accountability, and staff engagement. The position is accountable for ensuring seamless, consistent, timely, and high-quality services across the continuum of care and for leading teams to achieve measurable outcomes that support MAHC’s Strategic Plan and organizational objectives.

ROLE

• Provide operational and clinical leadership to support safe, high-quality patient care and patient support services across a 24/7 healthcare environment
• Partner with internal leaders, physicians, staff, and external stakeholders to promote integrated, patient-centred care across the continuum
• Lead the development, implementation, and evaluation of policies, procedures, standards, and goals aligned with best practices and organizational priorities
• Oversee departmental planning, budgeting, and resource management to support strategic and operational objectives
• Oversee the planning, execution, and monitoring of the project management portfolio to ensure it is on time, within scope, within budget, and aligned with the hospital's strategic objectives
• Monitors program performance, quality indicators, utilization trends, and patient experience data to drive continuous improvement
• Support workforce planning, recruitment, retention, performance management, and staff development in collaboration with Human Resources and operational leaders
• Foster a culture of teamwork, accountability, communication, recognition, and continuous learning across interdisciplinary teams
• Ensure readiness for accreditation activities and compliance with professional, ethical, legal, and organizational standards
• Provide leadership in operational risk management, conflict resolution, workload planning, and capital equipment evaluation
• Represent the organization on committees, partnerships, and initiatives, while contributing to projects and priorities across multiple sites

QUALIFICATIONS

• Bachelor's Degree in related discipline required
• Master's Degree in a related discipline is desired
• Minimum of 5 years of progressive related clinical experience is required
• Minimum of 5 years of progressive leadership experience in a unionized environment
• LEAN Six Sigma Green Belt Certified or Project Management Professional (PMP) designation is desired 

ADDITIONAL PERKS AT MAHC

• Competitive Extended Health, Dental, Vision Care and Emergency Out of Country coverage
• Healthcare spending account to augment benefits
• Participation in the Healthcare of Ontario Pension Plan (HOOPP)
• Annual allowance of time-in-lieu

ADDITIONAL INFORMATION 

Location: Multi-Site, working on site at both the South Muskoka Memorial Hospital (SMMH) located in Bracebridge and Huntsville District Memorial Hospital (HDMH) located in Huntsville. Applicants must reside within 125km of one of our hospital campuses or be willing to relocate prior to starting. *Exceptions will be considered on a case-by-case basis 

Hours of Work:  Regular hours of work are Monday to Friday from 8 am - 4 pm. Shifts and hours may change according to departmental requirements. 

Recruitment Process

• Submit your cover letter and resume together as either a PDF or Word document(s) to this posting by 11:59 pm on the closing date. Please Note: Applicants must submit their application through this posting listed to be considered. Email and paper submissions will not be accepted unless otherwise indicated.
• If you are viewing this job posting on a website other than mahc.ca/careers, you may not be viewing the most up-to-date information. To see other opportunities or to view the most up-to-date version of this job posting, including rate of pay, please visit mahc.ca/careers.
• We thank all applicants for their interest in this opportunity. As much as we would like to reach out to every applicant, please note that only those selected for an interview will be contacted. Selection will be based on skills, abilities, experiences, and qualifications. MAHC reserves the right to conduct interview(s) or other applicable testing where required.
• Please note, AI (Artificial Intelligence) is not being used to screen, assess, or select applicants in our recruitment process.

Conditions of employment for external hires includes;

• Proof of immunization and vaccination records to the Hospital’s Occupational Health and Safety department
• Legal entitlement to work in Canada
• Satisfactory Criminal Record & Judicial Matters Check

Our organization: MAHC is committed to a selection process and work environment that is inclusive and barrier-free. We encourage applicants from all equity-deserving groups, including but not limited to, individuals who identify as Indigenous, racialized, seniors, persons living with disabilities, women, and those who identify as 2SLGBTQ+.

Accommodation will be provided in accordance with the Ontario Human Rights Code. If you have accommodation needs for attendance at the interview, please advise us at time of the interview being scheduled

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