Promeus
Director, Client Operations
Helping Hands Healthcare (HHH) has provided healthcare staffing and care services across Ontario for almost 30 years. A contracted provider with Ontario Health atHome, HHH delivers government-funded home and community care, hospital-to-home programs, hospital staffing, long-term care and retirement staffing, travel assignments, and private. care. Recognized with the Highest Standard of Excellence in healthcare staffing, the organization works with a roster of approximately 2,500 RNs, RPNs, and PSWs.
HHH is entering a pivotal period of growth. Building on an established hospital staffing business, the organization is actively expanding its home and community care services to diversify its business and extend its reach across Ontario. With significant contracts secured and demand continuing to grow, HHH is strengthening and scaling its operations to support this next stage of development. The new Director, Client Operations (Director) will be central to this work, building the operational infrastructure and workforce capacity required for sustainable growth.
The Position
Reporting to the President and Chief Executive Officer and serving as a member of the Leadership Team, the Director will provide operational leadership across HHH's diverse portfolio of services. The mandate combines optimizing the established hospital staffing business with building and scaling its growing home and community care operations. The Director will establish the operating model, systems, procedures, workforce capacity, and organizational infrastructure required to support sustainable growth while maintaining quality, responsiveness, continuity of care, and a positive experience for clients and care providers.
Working at both strategic and operational levels, the Director will take ownership of how operations is structured and delivered. This is a hands-on mandate requiring a leader prepared to work alongside the team, understand the operational detail, and drive solutions through implementation. They will strengthen service coordination and workforce deployment, advance the use of technology and data, and build the team and organizational capabilities required to support increasing scale and complexity.
While home and community care will be a significant early focus, the Director will maintain operational oversight over all client services. Working closely with Clinical and Professional Practice, Finance, Human Resources, Information Technology, and Business Development, they will ensure operational execution aligns with quality, workforce, financial, contractual, and growth priorities, while providing clear insight into performance, risk, and capacity.
This is an opportunity for a builder who is energized by creating structure, developing teams, solving complex operational challenges, and turning growth opportunities into sustainable operations.
The Person
The ideal candidate is an experienced operations leader with progressive leadership experience in home and community care, healthcare staffing, or a similarly complex healthcare service environment, together with an understanding of the evolving home care landscape. They understand the operational realities of workforce planning, scheduling, capacity management, and service delivery across dispersed geographies, including rural and remote communities. Experience with AlayaCare or a comparable care management platform, along with the ability to advance technology adoption and data-informed decision-making, is important.
The successful candidate combines strategic perspective with a practical, hands-on leadership style and is equally comfortable setting direction, working alongside the team, and moving priorities forward. They are a builder and problem solver who takes ownership, creates structure where it does not yet exist, and carries solutions through implementation. A credible and supportive people leader, they develop strong teams, strengthen accountability, mentor others, and foster a culture of performance, responsiveness, and service excellence.
With strong business and financial acumen, they work effectively across functions and build trusted relationships with clients, funders, partners, and care providers. They are comfortable in a fast-paced, evolving environment where priorities shift and opportunities emerge. Above all, they are motivated by the opportunity to build the operational capacity that will support HHH's continued growth.
To confidentially explore this opportunity, please email your resume, quoting the position title, to resumes@promeus.ca. An Executive Brief is available upon request.
Helping Hands Healthcare and Promeus Inc. are committed to equity in leadership and welcome applications from all qualified individuals, including women, racialized persons, Indigenous peoples, persons with disabilities, and those who identify as 2SLGBTQIA+.
Director, Client Operations
Helping Hands Healthcare (HHH) has provided healthcare staffing and care services across Ontario for almost 30 years. A contracted provider with Ontario Health atHome, HHH delivers government-funded home and community care, hospital-to-home programs, hospital staffing, long-term care and retirement staffing, travel assignments, and private. care. Recognized with the Highest Standard of Excellence in healthcare staffing, the organization works with a roster of approximately 2,500 RNs, RPNs, and PSWs.
HHH is entering a pivotal period of growth. Building on an established hospital staffing business, the organization is actively expanding its home and community care services to diversify its business and extend its reach across Ontario. With significant contracts secured and demand continuing to grow, HHH is strengthening and scaling its operations to support this next stage of development. The new Director, Client Operations (Director) will be central to this work, building the operational infrastructure and workforce capacity required for sustainable growth.
The Position
Reporting to the President and Chief Executive Officer and serving as a member of the Leadership Team, the Director will provide operational leadership across HHH's diverse portfolio of services. The mandate combines optimizing the established hospital staffing business with building and scaling its growing home and community care operations. The Director will establish the operating model, systems, procedures, workforce capacity, and organizational infrastructure required to support sustainable growth while maintaining quality, responsiveness, continuity of care, and a positive experience for clients and care providers.
Working at both strategic and operational levels, the Director will take ownership of how operations is structured and delivered. This is a hands-on mandate requiring a leader prepared to work alongside the team, understand the operational detail, and drive solutions through implementation. They will strengthen service coordination and workforce deployment, advance the use of technology and data, and build the team and organizational capabilities required to support increasing scale and complexity.
While home and community care will be a significant early focus, the Director will maintain operational oversight over all client services. Working closely with Clinical and Professional Practice, Finance, Human Resources, Information Technology, and Business Development, they will ensure operational execution aligns with quality, workforce, financial, contractual, and growth priorities, while providing clear insight into performance, risk, and capacity.
This is an opportunity for a builder who is energized by creating structure, developing teams, solving complex operational challenges, and turning growth opportunities into sustainable operations.
The Person
The ideal candidate is an experienced operations leader with progressive leadership experience in home and community care, healthcare staffing, or a similarly complex healthcare service environment, together with an understanding of the evolving home care landscape. They understand the operational realities of workforce planning, scheduling, capacity management, and service delivery across dispersed geographies, including rural and remote communities. Experience with AlayaCare or a comparable care management platform, along with the ability to advance technology adoption and data-informed decision-making, is important.
The successful candidate combines strategic perspective with a practical, hands-on leadership style and is equally comfortable setting direction, working alongside the team, and moving priorities forward. They are a builder and problem solver who takes ownership, creates structure where it does not yet exist, and carries solutions through implementation. A credible and supportive people leader, they develop strong teams, strengthen accountability, mentor others, and foster a culture of performance, responsiveness, and service excellence.
With strong business and financial acumen, they work effectively across functions and build trusted relationships with clients, funders, partners, and care providers. They are comfortable in a fast-paced, evolving environment where priorities shift and opportunities emerge. Above all, they are motivated by the opportunity to build the operational capacity that will support HHH's continued growth.
To confidentially explore this opportunity, please email your resume, quoting the position title, to resumes@promeus.ca. An Executive Brief is available upon request.
Helping Hands Healthcare and Promeus Inc. are committed to equity in leadership and welcome applications from all qualified individuals, including women, racialized persons, Indigenous peoples, persons with disabilities, and those who identify as 2SLGBTQIA+.
Haliburton Highlands Health Services
Haliburton Highlands Health Services, working with partners and accountable to our community, promotes wellness and provides access to essential, high quality clinical programs including Primary Care, Hospital (Acute Inpatient and Emergency Care at the Haliburton site) Long-Term Care, End-of-Life Care, Mental Health & Addictions Services, Physio, DEN/Gain, and Community Support Services for the residents, cottagers, and visitors of Haliburton County and the surrounding areas.
POSITION DESCRIPTION:
The Director, Facilities Management is responsible for providing strategic and operational oversight for all aspects of the facility’s physical buildings and grounds. In addition, this position provides leadership and mentorship to the Manager, Environmental Services and Facility Operations, ensuring effective and efficient operation of all aspects of the department including general maintenance, security, housekeeping and laundry. In addition, the Director, Facilities Management is responsible for the planning, organizing and implementation of all projects pertaining to the physical buildings and/or their operations, and the grounds.
QUALIFICATIONS:
A graduate of a recognized educational institution with certificate of qualification in Architecture, Electrical/Mechanical Engineering, Stationary Engineering, Structural Engineering, or equivalent building related field.
Possess a minimum of five (5) years progressive management experience in Engineering/Facility Services, preferably in a hospital and/or long-term care environment, and demonstrating extensive knowledge of systems such as HVAC, plumbing, electrical, mechanical and code compliance.
Exceptional Project Management skills required.
Excellent written, verbal and interpersonal skills.
Ability to prioritize and adapt to unpredictable and changing situations.
Ability to work independently without supervision, in addition to effectively leading a team.
HHHS uses AI-enabled tools to sort applications based on job-related criteria.
Haliburton Highlands Health Services thanks all applicants, however, only those selected for an interview will be contacted. If you are contacted by HHHS regarding a job opportunity or testing, please advise if you require accommodation. Information received relating to accommodation needs of applicants will be addressed confidentially.
Haliburton Highlands Health Services, working with partners and accountable to our community, promotes wellness and provides access to essential, high quality clinical programs including Primary Care, Hospital (Acute Inpatient and Emergency Care at the Haliburton site) Long-Term Care, End-of-Life Care, Mental Health & Addictions Services, Physio, DEN/Gain, and Community Support Services for the residents, cottagers, and visitors of Haliburton County and the surrounding areas.
POSITION DESCRIPTION:
The Director, Facilities Management is responsible for providing strategic and operational oversight for all aspects of the facility’s physical buildings and grounds. In addition, this position provides leadership and mentorship to the Manager, Environmental Services and Facility Operations, ensuring effective and efficient operation of all aspects of the department including general maintenance, security, housekeeping and laundry. In addition, the Director, Facilities Management is responsible for the planning, organizing and implementation of all projects pertaining to the physical buildings and/or their operations, and the grounds.
QUALIFICATIONS:
A graduate of a recognized educational institution with certificate of qualification in Architecture, Electrical/Mechanical Engineering, Stationary Engineering, Structural Engineering, or equivalent building related field.
Possess a minimum of five (5) years progressive management experience in Engineering/Facility Services, preferably in a hospital and/or long-term care environment, and demonstrating extensive knowledge of systems such as HVAC, plumbing, electrical, mechanical and code compliance.
Exceptional Project Management skills required.
Excellent written, verbal and interpersonal skills.
Ability to prioritize and adapt to unpredictable and changing situations.
Ability to work independently without supervision, in addition to effectively leading a team.
HHHS uses AI-enabled tools to sort applications based on job-related criteria.
Haliburton Highlands Health Services thanks all applicants, however, only those selected for an interview will be contacted. If you are contacted by HHHS regarding a job opportunity or testing, please advise if you require accommodation. Information received relating to accommodation needs of applicants will be addressed confidentially.
Queensway Carleton Hospital
POSITION: Specialist, Business Development & Partnerships
DEPARTMENT: Partnerships & Innovation
CONDITIONS: Full-time
HOURS : Approximately 75.0 Bi-weekly Hours
SHIFTS: Days, 7.5 hours per shift (subject to change)
WAGE RANGE: $65.60/hr to $79.53/hr
ABOUT QUEENSWAY CARLETON HOSPITAL (QCH)
Queensway Carleton Hospital (QCH) is West Ottawa’s only full-service acute care hospital, serving nearly 500,000 people annually. With 355 beds and a team of over 2,700 health professionals, QCH is a recognized leader in patient-centered care. Named Ottawa’s #1 hospital by Newsweek in 2021, QCH is known for agility, collaboration, and innovation in addressing healthcare challenges. We pride ourselves on continuous improvement and the delivery of our cornerstone programs, including Emergency, Childbirth, Geriatrics, Mental Health, Rehabilitation, Medical and Surgical Services, and Critical Care. QCH is also a regional host for cancer care, dialysis and orthopedic services. As a patient-centred hospital, an active member of the Patient and Family Advisory Council sits on many hospital committees, helping to ensure that the voice of the patient is truly embedded in our care.
ABOUT THE ROLE
Reporting to the Vice President, Transformation, Innovation & Strategic Partnerships and Chief Digital & Privacy Officer, the Specialist, Business Development & Partnerships advances opportunities that support Queensway Carleton Hospital's strategic priorities, innovation agenda, and future growth.
As the Hospital's dedicated resource for business development and partnerships, the Specialist works with leaders across QCH and external organizations to identify opportunities, evaluate new ideas, and support initiatives that improve care, strengthen collaboration, and create value for the organization. Through research, business analysis, relationship building, and project coordination, the Specialist translates ideas into action.
In this role, the Specialist will:
Identify and assess business development, partnership, and innovation opportunities that support QCH's strategic priorities and future growth.
Conduct research, environmental scans, and feasibility analyses to inform strategic planning, investment decisions, and executive recommendations.
Develop business cases, options analyses, and briefing materials to support organizational and Board decision-making.
Build and maintain relationships with healthcare, government, academic, community, and industry partners to advance collaborative opportunities.
Support the planning, implementation, governance, and evaluation of strategic initiatives, investments, and partnership agreements.
Monitor emerging trends, assess risks and benefits, and provide insights to support continuous improvement and future organizational direction.
The successful candidate is a forward-thinking professional who is energized by exploring new possibilities and solving complex challenges. They combine strong analysis with relationship-building skills and are comfortable developing business cases, facilitating stakeholder discussions and assessing emerging opportunities. They thrive in collaborative environments where influence, judgment and follow-through are essential and are motivated by work that creates lasting value for QCH and the patients and communities it serves.
EDUCATION & EXPERIENCE
Bachelor’s degree in business administration, health administration, public administration, commerce, finance, healthcare or a related discipline.
Minimum five (5) to seven (7) years of progressive experience in business development, strategic partnerships, healthcare strategy, consulting, corporate development, innovation or a related field.
SKILL REQUIREMENTS
Strong knowledge of healthcare systems, public-sector governance, procurement, funding models and partnership structures.
Ability to synthesize complex financial, operational and strategic information into clear, decision-ready advice.
Strong strategic thinking, business acumen, relationship management, negotiation and facilitation skills.
Excellent written and verbal communication skills, including the ability to prepare concise executive and Board-level materials.
Sound judgment in assessing risk, feasibility, value, privacy, cybersecurity, legal, reputational and governance considerations.
Ability to build credibility and work effectively with senior leaders, clinical teams, corporate services and external partners.
PREFERRED
Master’s degree in Health Administration, Business Administration, Public Administration or a related field.
Experience working within the Ontario healthcare system or another complex public-sector environment.
Experience negotiating and implementing service arrangements or partnership documentation.
Certification or training in project management, business analysis, change management, negotiation, financial analysis, health leadership or innovation.
POSITION: Specialist, Business Development & Partnerships
DEPARTMENT: Partnerships & Innovation
CONDITIONS: Full-time
HOURS : Approximately 75.0 Bi-weekly Hours
SHIFTS: Days, 7.5 hours per shift (subject to change)
WAGE RANGE: $65.60/hr to $79.53/hr
ABOUT QUEENSWAY CARLETON HOSPITAL (QCH)
Queensway Carleton Hospital (QCH) is West Ottawa’s only full-service acute care hospital, serving nearly 500,000 people annually. With 355 beds and a team of over 2,700 health professionals, QCH is a recognized leader in patient-centered care. Named Ottawa’s #1 hospital by Newsweek in 2021, QCH is known for agility, collaboration, and innovation in addressing healthcare challenges. We pride ourselves on continuous improvement and the delivery of our cornerstone programs, including Emergency, Childbirth, Geriatrics, Mental Health, Rehabilitation, Medical and Surgical Services, and Critical Care. QCH is also a regional host for cancer care, dialysis and orthopedic services. As a patient-centred hospital, an active member of the Patient and Family Advisory Council sits on many hospital committees, helping to ensure that the voice of the patient is truly embedded in our care.
ABOUT THE ROLE
Reporting to the Vice President, Transformation, Innovation & Strategic Partnerships and Chief Digital & Privacy Officer, the Specialist, Business Development & Partnerships advances opportunities that support Queensway Carleton Hospital's strategic priorities, innovation agenda, and future growth.
As the Hospital's dedicated resource for business development and partnerships, the Specialist works with leaders across QCH and external organizations to identify opportunities, evaluate new ideas, and support initiatives that improve care, strengthen collaboration, and create value for the organization. Through research, business analysis, relationship building, and project coordination, the Specialist translates ideas into action.
In this role, the Specialist will:
Identify and assess business development, partnership, and innovation opportunities that support QCH's strategic priorities and future growth.
Conduct research, environmental scans, and feasibility analyses to inform strategic planning, investment decisions, and executive recommendations.
Develop business cases, options analyses, and briefing materials to support organizational and Board decision-making.
Build and maintain relationships with healthcare, government, academic, community, and industry partners to advance collaborative opportunities.
Support the planning, implementation, governance, and evaluation of strategic initiatives, investments, and partnership agreements.
Monitor emerging trends, assess risks and benefits, and provide insights to support continuous improvement and future organizational direction.
The successful candidate is a forward-thinking professional who is energized by exploring new possibilities and solving complex challenges. They combine strong analysis with relationship-building skills and are comfortable developing business cases, facilitating stakeholder discussions and assessing emerging opportunities. They thrive in collaborative environments where influence, judgment and follow-through are essential and are motivated by work that creates lasting value for QCH and the patients and communities it serves.
EDUCATION & EXPERIENCE
Bachelor’s degree in business administration, health administration, public administration, commerce, finance, healthcare or a related discipline.
Minimum five (5) to seven (7) years of progressive experience in business development, strategic partnerships, healthcare strategy, consulting, corporate development, innovation or a related field.
SKILL REQUIREMENTS
Strong knowledge of healthcare systems, public-sector governance, procurement, funding models and partnership structures.
Ability to synthesize complex financial, operational and strategic information into clear, decision-ready advice.
Strong strategic thinking, business acumen, relationship management, negotiation and facilitation skills.
Excellent written and verbal communication skills, including the ability to prepare concise executive and Board-level materials.
Sound judgment in assessing risk, feasibility, value, privacy, cybersecurity, legal, reputational and governance considerations.
Ability to build credibility and work effectively with senior leaders, clinical teams, corporate services and external partners.
PREFERRED
Master’s degree in Health Administration, Business Administration, Public Administration or a related field.
Experience working within the Ontario healthcare system or another complex public-sector environment.
Experience negotiating and implementing service arrangements or partnership documentation.
Certification or training in project management, business analysis, change management, negotiation, financial analysis, health leadership or innovation.
Promeus
Chief Regional Officer, Toronto and East Regions
Ontario Health is implementing one of the most significant health system transformations in Canada. Created in 2019 to connect and coordinate care across the province, the agency unites world-class expertise in clinical care, digital health, quality, and system planning. Guided by its values of Integrity, Inspiration, Tenacity, Humility, and Care, Ontario Health works with partners across hospitals, community services, mental health, home care, and more to deliver better health outcomes and experiences for every Ontarian.
The Position
Reporting to the President and Chief Executive Officer, the Chief Regional Officer (CRO) for the Toronto and East Regions leads one of Ontario Health’s most complex and diverse portfolios. This region spans major urban academic centres and regional hospitals to small rural providers, as well as a diverse network of community-based services.
The CRO is a visible and trusted system leader, accountable for translating provincial priorities into action, advancing regional integration, and ensuring consistent, high-quality, and measurable results across a challenging and dynamic environment.
Internally, the CRO will work closely with Ontario Health’s senior leadership team to align people, resources, and strategy, building team cohesion, strengthening operational capacity, and fostering a culture of collaboration and high performance. Externally, the CRO will represent Ontario Health with health service providers, Ministry officials, community leaders, and political stakeholders, cultivating trust-based relationships and navigating complex issues with clarity and integrity.
The CRO will provide credible, solution-focused leadership to help providers navigate workforce shortages, financial pressures, and infrastructure challenges while maintaining alignment with provincial standards. They will strengthen integration and planning across sectors, using data, relationships, and funding levers to improve access, continuity, and efficiency of care. Accountable for delivering on provincial performance targets that directly affect patient care and system sustainability, the CRO will monitor progress, act on emerging issues, and ensure measurable results. In a politically complex environment, they will build strong, respectful relationships with a wide range of stakeholders, addressing sensitive matters with diplomacy and transparency. At the same time, they will lead long-term system transformation, ensuring that immediate operational successes lay the foundation for a forward-looking vision of regional health system improvement.
This is an exceptional opportunity to shape system performance and integration in a region that reflects the full diversity of Ontario’s health landscape. The incoming CRO will guide the regions through ongoing operational pressures, while keeping a clear focus on long-term transformation and equity.
The Person
The ideal candidate is an accomplished health system leader with senior-level experience in health care service delivery, operational and financial administration, performance management, and/or data analytics. Adept at navigating complex, multi-stakeholder environments, they bring strong political acumen and a proven ability to work effectively with government, service providers, boards, and community stakeholders. They possess deep knowledge of Ontario’s health sector, including funding models, policy directions, and transformation priorities, and are skilled at turning strategic vision into measurable results. A collaborative and values-driven leader, they build trust, foster alignment, and inspire teams toward shared goals. Resilient and grounded, they demonstrate sound judgment, thrive in complexity, and remain focused on improving care and equity for the people and communities of Ontario.
To confidentially explore this opportunity, please email your resume, quoting the appropriate position title, to Judy Mandelman or Heather Spiegel, at resumes@promeus.ca .
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.
Ontario Health is an accessible employer, and offers accommodation in all aspects of employment, including the recruitment process.
Chief Regional Officer, Toronto and East Regions
Ontario Health is implementing one of the most significant health system transformations in Canada. Created in 2019 to connect and coordinate care across the province, the agency unites world-class expertise in clinical care, digital health, quality, and system planning. Guided by its values of Integrity, Inspiration, Tenacity, Humility, and Care, Ontario Health works with partners across hospitals, community services, mental health, home care, and more to deliver better health outcomes and experiences for every Ontarian.
The Position
Reporting to the President and Chief Executive Officer, the Chief Regional Officer (CRO) for the Toronto and East Regions leads one of Ontario Health’s most complex and diverse portfolios. This region spans major urban academic centres and regional hospitals to small rural providers, as well as a diverse network of community-based services.
The CRO is a visible and trusted system leader, accountable for translating provincial priorities into action, advancing regional integration, and ensuring consistent, high-quality, and measurable results across a challenging and dynamic environment.
Internally, the CRO will work closely with Ontario Health’s senior leadership team to align people, resources, and strategy, building team cohesion, strengthening operational capacity, and fostering a culture of collaboration and high performance. Externally, the CRO will represent Ontario Health with health service providers, Ministry officials, community leaders, and political stakeholders, cultivating trust-based relationships and navigating complex issues with clarity and integrity.
The CRO will provide credible, solution-focused leadership to help providers navigate workforce shortages, financial pressures, and infrastructure challenges while maintaining alignment with provincial standards. They will strengthen integration and planning across sectors, using data, relationships, and funding levers to improve access, continuity, and efficiency of care. Accountable for delivering on provincial performance targets that directly affect patient care and system sustainability, the CRO will monitor progress, act on emerging issues, and ensure measurable results. In a politically complex environment, they will build strong, respectful relationships with a wide range of stakeholders, addressing sensitive matters with diplomacy and transparency. At the same time, they will lead long-term system transformation, ensuring that immediate operational successes lay the foundation for a forward-looking vision of regional health system improvement.
This is an exceptional opportunity to shape system performance and integration in a region that reflects the full diversity of Ontario’s health landscape. The incoming CRO will guide the regions through ongoing operational pressures, while keeping a clear focus on long-term transformation and equity.
The Person
The ideal candidate is an accomplished health system leader with senior-level experience in health care service delivery, operational and financial administration, performance management, and/or data analytics. Adept at navigating complex, multi-stakeholder environments, they bring strong political acumen and a proven ability to work effectively with government, service providers, boards, and community stakeholders. They possess deep knowledge of Ontario’s health sector, including funding models, policy directions, and transformation priorities, and are skilled at turning strategic vision into measurable results. A collaborative and values-driven leader, they build trust, foster alignment, and inspire teams toward shared goals. Resilient and grounded, they demonstrate sound judgment, thrive in complexity, and remain focused on improving care and equity for the people and communities of Ontario.
To confidentially explore this opportunity, please email your resume, quoting the appropriate position title, to Judy Mandelman or Heather Spiegel, at resumes@promeus.ca .
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.
Ontario Health is an accessible employer, and offers accommodation in all aspects of employment, including the recruitment process.
