We are currently seeking a:    Senior Manager, IT, Digital Services and Analytics Permanent Full-time This is an exciting opportunity to join an organization that is seeking to transform home care through the implementation of technology and digital services. As the Senior Manager, IT, Digital Services and Analytics you’ll have an opportunity to use your exceptional technical knowledge and skills to ensure high performing IT operations and to shape and deliver VHA’s technology/digital roadmap to meet the current and evolving needs of over 100k+ VHA client/families and 3000+ staff, leadership team and volunteers. You will use your strong people management and communication skills to lead and develop a diverse team that includes helpdesk, core applications/infrastructure support, cybersecurity and business intelligence.  Your collaboration and problem-solving skills will need to be sharp as you work closely with decision makers in other departments to identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of the organization. Responsibilities Strategy & Planning Work with the CIO to: Develop and execute the digital strategy and roadmap for VHA Develop annual operating plan and budget including fostering innovation, planning projects, and organizing and negotiating the allocation of resources. Routinely assessing the needs and experience of our clients (internal/external) to ensure technology/digital services are meeting Acquisition & Deployment Benchmark, analyze, report on, and make recommendations for the improvement and growth of the IT infrastructure and IT systems. Manage financial aspects of the IT Department, including purchasing, budgeting, and budget review. Develop business case justifications and cost/benefit analyses for IT spending and initiatives. Develop and implement all IT policies and procedures, including those for architecture, security, disaster recovery, standards, purchasing, and service provision. Develop requests for proposal. Negotiate and administer vendor, outsourcer, and consultant contracts and service agreements. Operational Management and Innovation Manage and optimize the performance of infrastructure and end-user services, including help desk, technical support services and cybersecurity.  Manage the deployment, monitoring, maintenance, development, upgrade, and support of all IT systems, including servers, PCs, operating systems, hardware, software, and peripherals. Identify opportunities to leverage new technologies to improve process automation, customer experience and service delivery. Work with stakeholders to define business and systems requirements for new technology implementations. Oversee the development and growth of our business intelligence and analytics program. This includes working with stakeholders to develop an analytics roadmap, onboarding new data sources and overseeing the production of reports/dashboards that provide business insights.   Direct research on potential technology solutions in support of procurement efforts. Keep current with the latest technologies. Approve and oversee projects and project portfolio. Practice asset management for IT hardware, software, and equipment. Manage IT staffing, including recruitment, supervision, scheduling, development, evaluation, and disciplinary actions. Develop and maintain IT policies and governance structures. Establish and maintain regular written and in-person communications with the organization’s executives, department heads, and end users regarding pertinent IT activities. Position Requirements Formal Education & Certification University degree in the field of computer science or information systems (or equivalent experience) and 10 plus years related work experience. ITIL certification would be an asset Knowledge & Experience Strong people management skills and experience motivating a team. Strong technical knowledge of network and PC operating systems. Strong technical knowledge of current network hardware, protocols, and standards. Preferred knowledge/skills include Windows Server (2012 and 2016), SQL Server,.NET, Palo Alto, O365 Extensive application support experience. Proven experience in IT infrastructure planning and development. Proven record of success managing and improving the performance of an IT service desk Experience managing an IT budget and building business cases to support hardware/software procurement. Experience implementing and/or managing a data analytics program and related infrastructure and processes (knowledge/experience working with MS Azure/Power BI would be an asset). Knowledge and experience integrating technology systems and data. Knowledge of HL7/FHIR messaging standards and API standards (e.g. Restful) would be an asset. Excellent understanding of the organization’s goals and objectives. Working knowledge of applicable data privacy and security best practices/standards (e.g. ISO27001, NIST, CSA). Strong understanding of project management principles. Experience managing and overseeing RFPs and related procurement processes An understanding of the health system in Ontario would be preferred, but is not required. Personal Attributes Strong leadership skills and results orientation. Excellent written and oral communication skills. Excellent interpersonal skills. Ability to conduct and direct research into IT issues and products as required. Ability to present ideas in business-friendly and user-friendly language. Ability to perform general mathematical calculations for the purpose of creating business cases, budgets, and so on. Highly self-motivated and directed. Keen attention to detail. Proven analytical, evaluative, and problem-solving abilities. Ability to effectively prioritize and execute tasks in a high-pressure environment. Exceptional customer service orientation. Extensive experience working in a team-oriented, collaborative environment. Please apply at  www.vha.ca Our online application should take about 5 to 10 minutes to complete. VHA Home HealthCare is committed to creating an inclusive and diverse work environment. If you require any accommodation in the application process, please let us know in advance. Thank you to everyone who applies. We will review applications as they are received. We’ll only be contacting those selected for further discussion.  Accredited with Exemplary Standing by Accreditation Canada, an RNAO Best Practice Spotlight Organization designated and a founding member agency of United Way Toronto.. 

Choose Collingwood General & Marine Hospital: Explore a role with Collingwood General & Marine Hospital (CGMH) and live your ideal lifestyle. Located on the shores of Georgian Bay, you have the opportunity to enjoy the 4-season recreational community.  CGMH is a 74-bed facility serving more than 60,000 permanent residents and 3.5 million annual visitors to the communities of Wasaga Beach, Collingwood, Clearview and the Blue Mountains. CGMH is an acute care hospital providing emergency care, diagnostic services including lab, imaging and cardio respiratory therapy, as well as two inpatient units (medicine and surgery). In addition, CGMH provides care in specialty areas including obstetrics, orthopaedics, intensive care and surgery. The Hospital also provides outpatient care including dialysis and a wide range of clinics including mental health and rehabilitation services. There are endless opportunities for families, adventure seekers, boaters, foodies and so much more. Corporate Culture: At Collingwood General & Marine Hospital, we are anchored by our vision, mission and values and guided by our strategic directions. If you exhibit the core values of CGMH; Inclusive, Caring, Accountable, Respect, Excellence, Teamwork, Adaptable, we want you to join us in providing exceptional services to our patient and their families. The Opportunity: Reporting to the Vice President Of Corporate Services and CFO, the Director, Risk Management and Clinical Services works collaboratively with others to plan, develop, implement, and evaluate corporate and clinical risk management strategies in keeping with the mission, vision and values of the Collingwood General and Marine Hospital (CGMH). In addition, the role works collaboratively with the Managers within the Clinical Services portfolio (including Diagnostic Imaging, Laboratory, and Pharmacy) to develop long term plans, define goals and objectives, and direct the day-to-day administrative operations of Clinical Services across CGMH. The Director, Risk Management and Clinical Services develops and oversees the implementation of corporate policies and procedures on risk management; works with the Vice President, Corporate Services and CFO and Senior Leadership Team (SLT) to address issues arising from risk events, critical incidents, legal actions, and reports of the Coroner, Government commissions and external agencies. Oversees risk identification, analysis, trending, reporting and reduction; claims reporting and management; quality indicator development, monitoring and reporting; the development and delivery of staff education related to risk management. The role also participates in strategic planning and provides collaborative leadership and advice to others across the organization on issues related to Risk Management and Clinical Services. The Director, Risk Management and Clinical Services participates in the development of the operating and capital budget plan for the areas of Risk Management and Clinical Services; recommends the allocation of resources for related programs and services and prepares business cases to support new initiatives and services. The Director, Risk Management and Clinical Services provides administrative leadership to the Clinical Services Leadership Team and manages performance to ensure effective and efficient service delivery. Attends meetings and participates in committees relevant to Risk Management and CGMH Operations and represents CGMH externally on Risk Management issues. The Director, Risk Management and Clinical Services also oversees the management and reporting of data related to Incident Reports, plans, develops and delivers educational material for clinical staff and physicians related to risk management, and assists/facilitates Incident Analyses following critical incidents. Qualifications: Required Masters degree in Health Administration or related health discipline. Seven (7) to ten (10) years of clinical practice and professional management/leadership experience, with emphasis in risk management or an equivalent combination of education, training and experience. Preferred Canadian Risk Management (CRM) Designation considered an asset. Skills Ability to communicate effectively, both verbally and in writing, with all levels of the organization. Effective facilitation skills and the ability to motivate and influence leaders. Advanced skills in planning, project management, change management and group process. Ability to work effectively, both independently and as part of a team. General knowledge of current health care issues and trends. Broad knowledge of patient care delivery systems in primary, acute and community settings. Basic knowledge of risk management and patient safety practices. General knowledge of adult education principles and practices. Ability to exercise sound judgment, critical thinking and effective decision-making. Ability to analyze and problem-solve complex issues towards effective solutions. Ability to critically assess policy and procedures and affect change. Ability to respond to changing priorities and unforeseen circumstances. Ability to provide leadership, guidance and direction to staff and the leadership team. Ability to effectively manage budget and staff resources. Ability to organize, prioritize and balance work. Duties and Responsibilities: Active participation in the Hospital’s Health and Safety Internal Responsibility System, which includes maintaining accountability for the defined responsibilities listed in applicable legislation, policies and procedures.  Actively contributes within the scope of the position to the enhancement of the patient experience through continuous improvement, learning, and teamwork, with the goal of creating an environment that is caring, inclusive, respectful, patient and family-centred with a focus on excellence, innovation and safety. Monitors staff and physician perceptions of risk management and identifies opportunities for improvement through regular contact with clinical and service providers. Coaches, guides and models key behaviours and strategies, encouraging dialogue and providing advice to facilitate resolutions of issues. Assists program and service teams in defining and achieving specific risk management goals and objectives. Coordinates and develops organizational responses to reports or requests for information from external agencies such as Insurers, the Coroner’s Office, Legal Counsel, Ministry of Health, etc., consulting with Health Information Management on release of information and confidentiality issues. Consults with legal advisor(s) and insurance investigators regarding clinical, risk management and medical-legal issues. Works with authorities on evidentiary matters and provides evidence for court cases as required, including preparing and swearing affidavit evidence. Facilitates the identification and investigation of personnel and systems issues arising from the monitoring of risk events, critical incidents, legal actions, and reports of the Coroner, Government commissions and external agencies, and works with the Vice President, Corporate Services and CFO and SLT to ensure issues are addressed. Reports potential and actual claims and manages cases to mitigate risk and limit liability exposure. Conducts risk analysis and advises on high-profile/high risk cases and issues. Consults with and coaches’ teams on issues such as negative outcomes and incident analysis. Assists/facilitates Incident Analyses following critical incidents. Supports clinicians with implementation of the Disclosure of Serious Adverse Events policy. Oversees the management and reporting of data related to Incident Reports to ensure clinical staff regularly receive incident related information. Develops and manages budgets related to assigned areas including monitoring expenditures and reporting on variances. Works collaboratively with others across the organization to formulate, implement, and evaluate strategic plans, goals and objectives for corporate and clinical risk management, consistent with the organization’s strategic plan and the mission, vision and values of CGMH. Develops and oversees the implementation of corporate policies and procedures on Risk Management and Clinical Services in consultation with SLT, Clinical Services Leadership, and clinical and service providers. In conjunction with the Clinical Services Leadership, develops long term plans, defines goals and objectives, and assists in the day-to-day operations of the Clinical Service portfolio, including issues related to human, financial and material resources. Plans, develops and delivers educational programs, initiatives and materials for employees and physicians related to risk management. Shares knowledge and expertise with other organizations through teaching and lecturing at conferences on related topics. Leads projects and strategic initiatives related to risk management. Oversees project teams with representation from clinical programs and services and corporate support departments, supervising staff as required on a project basis. Liaises with federal, provincial and regional agencies on relevant issues, and represents CGMH as a member on key regional and provincial committees related to risk management and infection prevention and control. Keeps abreast of new initiatives, developments and trends in risk management through literature review, contact with peers at other organizations, industry leader groups, professional associations and attendance at seminars, workshops and education programs. Assists other departments by providing feedback in the drafting and negotiating of contracts from a risk management perspective for a variety of products and services. More Information: Location:  Corporate Services Employment Group:  Non-Union Employment Type:  Permanent Full-Time Start Date:  In line with the next Hospital Orientation Intake https://cgmh.startdate.ca/#/career/info/public/298?language=en Hours of Work : Days. Please be reminded that as a Hospital, in order to provide the necessary patient care, our operations run 24/7. Therefore, depending on the program for which you are applying, it may be an expectation that you are available to work week days and weekends, as well as all shifts - days, evenings, and nights. Annual Salary:  $106,770.88 – $123,600.64 Benefits:  This position includes a comprehensive non-union benefit plan, including but not limited to extended health and dental coverage, life and accident insurance, paid vacation and sick days, short/long term disability plans, HOODIP pension plan, Employee & Family Assistance Program and access to CGMH Perkopolis discounts.

  Eastern Health Vice President, Medical Services Eastern Health is the largest integrated health authority in Newfoundland and Labrador. It provides the full continuum of health services to a regional population of more than 300,000, and is responsible for a number of unique provincial and regional programs, including Cancer Care, Cardiac and Critical Care , Children and Women’s Health , Diagnostic Imaging, Medicine, Laboratory Services, Mental Health and Addictions, Rehabilitation and Surgery. Eastern Health has over 13,000 health care and support services professionals who believe in providing the best quality of care and health service delivery in our region, and in the province. Eastern Health extends west from St. John's to Port Blandford, and includes all communities on the Avalon, Burin and Bonavista Peninsulas. Their vision – Healthier People, Healthier Communities - is based on the understanding that both the individual and the community have important roles to play in maintaining good health. Accountable to the President and CEO, and working in a co-leadership model of Directors and Clinical Chiefs, the Vice President Medical Services will provide leadership on strategic and operational issues, ensuring optimum efficiency and effectiveness, while supporting the overall standards, policies and direction of Eastern Health. The Vice President, Medical Services takes responsibility for implementing an effective quality and safety program within their portfolio including Medical Services and clinical programs. As a member of the Executive Management Team, the Vice President, Medical Services provides advice to the President and CEO, and is accountable for providing leadership, vision and direction to the organization. In addition, the Vice President Medical Services represents the Executive Team in communities served by the organization and liaises with local, Provincial and Federal government leaders, service organizations, Memorial University Medical School, and other key stakeholders. Bringing to the organization a solid business acumen, outstanding communication and problem solving skills to this critical role, the Vice President is a respected leader who understands the regional dynamics and requirements of Eastern Health and collaborates and interacts positively in partnerships with the Board and all internal and external stakeholders. The successful candidate will be a licensed physician, and eligible for licensure in the Province of Newfoundland and Labrador, and ideally possesses additional leadership credentials such as an MBA or MHA or equivalent. The Certified Health Executive designation would be considered an asset. In addition, the successful candidate should possess significant progressive responsible leadership experience within a large and complex multi-site organization, ideally within a health authority setting. The ideal candidate will have a reputation for a collaborative leadership style, inspiring others to execute on a bold organizational vision and as a skilled networker and collaborator, they have extensively engaged with colleagues both provincially and nationally. To explore this exciting leadership opportunity, please contact Penny Mirams (647-395-0176 / penny@miramsbecker.com ) or Hayley Becker (647-267-8170 / hayley@miramsbecker.com ). To express your interest in this exciting Vice President, Medical Services opportunity with Eastern Health, please submit your CV and cover letter, in confidence to www.miramsbecker.com/vp-medical-services-eastern-health. Follow Mirams Becker at https://www.linkedin.com/company/mirams-becker To learn more about Eastern Health please visit www.eastern.health.ca ; LinkedIn, Facebook, Twitter

OPPORTUNITY OVERVIEW Established in 1998, Hill House Hospice was the first residential hospice in Richmond Hill and the second in the Province of Ontario. Hill House was founded by Anne Gold who had a vision to bring residential hospice care to Canada. The Board of Directors is committed to building on over two decades of hospice services to the community and region and seeks an Executive Director who will lead the organization through the next stage of its evolution and growth. As a primary liaison with patients and their families and friends, the Executive Director will embody and embrace the vision, mission, and values of the Hospice, demonstrating a high level of compassion and empathy balanced by resilience for the physical and emotional realities of the work. A professional who has gained progressive leadership experience and responsibility, the successful candidate will be a self-starter who enjoys interacting with and managing staff and contractors, including health care colleagues, administration, and volunteers. The Executive Director will be an empathetic and listening leader who has developed strong interpersonal and conflict/grievance resolution skills. He/she will also require sensitivity to cultural diversity, and the ability to maintain an open mind, remain flexible, and be committed to teaching/coaching and being teachable/coachable. The Executive Director will be responsible to the Board of Directors for the daily leadership and management of the Hospice and will enjoy a high degree of autonomy. Recognizing the history and excellent reputation Hill House has in the community, the Executive Director will have the opportunity, along with the Board, to think innovatively and creatively about the future of the Hospice and its continued positive impact locally and in the region. Being aware and putting into practice current policies and best practices in hospice care, attending and speaking at hospice related conferences, and other development opportunities are part of the successful candidate’s professional and personal commitment to continuing education and excellence in hospice leadership. The Executive Director will recognize the value and importance of building and developing relationships with external stakeholders such as government (provincial, municipal, regional), and other healthcare facilities and providers (LHINS, hospitals, other hospices, Doctors). The successful candidate will embrace developing relationships and communicating with donors, community groups, local businesses, and media and will enjoy creating, promoting, and leading fundraising activities on behalf of the Hospice including, Hike for Hospice, the Hill House newsletter, and future fundraising initiatives. THE ORGANIZATION Hill House Hospice is a home-like alternative to institutional care and in-home care for those who are in the final stages of a terminal illness. It is a residential environment that is patient and family focused. The care team at Hill House understands that the patient and their loved ones are an integral part of the holistic approach to palliative care. Vision Every individual with a life-threatening illness receives palliative care appropriate to his or her needs.   Mission Provide palliative care to individuals diagnosed with terminal illness in a home-like setting Provide support to their families and friends Ensure that each patient is treated with dignity, respect and the highest standard of care.   Values Dignity Respect Quality Responsiveness KEY LEADERSHIP RESPONSIBILITIES The ED of the Hospice reports directly to the Board of Directors and oversees the implementation of the goals and objectives established in conjunction with the Board and to inform them of significant opportunities or threats facing the organization. Encompassed in the role are engagement with the Board of Directors, strategic planning, leadership and day-to-day operational management, internal and external communications with all stakeholders, and funding/revenue development/external relations for financial sustainability. Finance Ensures internal controls and finance policies are in place, implemented and in compliance with applicable policies, regulations and best practice requirements Oversees the cash flow and ensures financial stability for the organization Develops and executes an approved annual budget Monthly financial review and production of quarterly financial statements Liaises and oversees the annual external review of the financial statements Filing of tax returns – HST, and other applicable returns Fund Development and Fundraising Identifies opportunities for fund development for the hospice Identifies grant opportunities and submits applications Develops sponsorship programs Develops signature campaigns for fundraising opportunities Human Resources Ensures compliance with applicable legislation as it changes from time-to-time Ensures appropriate complement of skilled employees – clinical and non-clinical Develops and implements performance management tools for all employees and volunteers Develops, reviews and enforces human resource policies and procedures Collaborates with the Clinical Leadership team to develop clinical policies and procedures Develops and reviews compensation models and other employee benefits as appropriate Stakeholder Relations Establishes relationships in the community and in the broader health system Identifies and nurtures development opportunities for the hospice Recommends communication strategies and stakeholder mapping to the Board of Directors Participates in planning with health system providers Identifies and nurtures partnership opportunities with community members and health system stakeholders Governance Develops, in consultation and oversight, governance policies and procedures as appropriate In consultation with the Board Chair, develops board meeting agendas and ensures materials are relevant and supportive to the agenda In consultation with the Board Chair, develops board education sessions In consultation with the Treasurer, develops finance policies Supports the Board in developing a board education calendar Supports the Board in implementing board effectiveness tools (evaluations, skills matrix) Supports the Board in maintaining current by-laws Quality Develops and oversees the quality metrics for the hospice in collaboration with the clinical leadership Oversees the quality improvement planning process and the deliverables Leads and oversees the development of the quality mindset in all aspects of the hospice Builds a culture of quality improvement and innovation EXPERIENCE AND COMPETENCIES 10+ years experience in senior management/leadership roles leading operations and people management Certified expertise in governance preferred Demonstrated competencies in HR, IT, finance and office operations Understanding of and/or experience in Hospice Palliative Care (HPC) a significant asset Proven track record in creating and maintaining a respectful and empowered workplace for staff Strong financial acumen and experience developing strategic and operational budgets Ability to handle multiple, concurrent issues, projects and tasks in a controlled and systematic manner to ensure design and production of high-quality deliverables Strong organizational, planning and time management skills Excellent assessment, decision making, problem solving, priority setting and critical thinking skills Polished verbal and written communications Proven public speaking and presentation abilities Commitment to upholding professional practice standards in responding to the patient and community needs Sensitivity to various cultural practices EDUCATION University degree preferably in business, non-profit management or health sciences Certified Fund Raising Executive (CFRE) designation an asset LOCATION Hill House Hospice is located at: 36 Wright Street Richmond Hill, Ontario (North of Toronto) CAUSE LEADERSHIP INC. Cause Leadership Inc. is managing this search on behalf of Hill House Hospice. It is a cause based, leadership focused executive search & recruitment firm providing services to the charitable sector. PLEASE NOTE This job description is provided to capture the primary components of this role. It is not meant to be an exhaustive list. An individual may be required to perform other tasks which may not be listed but are consistent with the general intent of this role. A fuller Information Package will be provided to qualified applicants. We thank all those who apply but only those applicants who are selected for an interview will be contacted.