THE OPPORTUNITY We are seeking a Vice-President, Finance, Administration & Operations responsible for the financial stewardship, operational excellence, and administrative effectiveness of Health Sciences North Foundation (HSNF). Reporting to the President & CEO, the Vice President, Finance, Administration & Operations will be a member of the Senior Leadership Team. Working collaboratively with the Foundation CEO, Board of Directors, Senior Leadership Team, Health Science North hospital leadership and Finance team as well as external collaborators, the Vice President serves as a strategic partner in advancing the Foundation’s mission by ensuring strong financial management, scalable operations, and the infrastructure required to support significant fundraising growth and campaign readiness. The Vice-President oversees all financial functions including budgeting, forecasting, audit, and investment management, while also leading operational planning, performance measurement, and administrative systems. This executive plays a central role in Board and committee governance, human resources, and the systems evolution required to support a growing organization. Most importantly, the Vice-President is the primary operational and financial interface with Health Sciences North (HSN), ensuring that all Foundation funding to the hospital is governed effectively, aligned with donor intent, and supported by clear agreements, reporting, and accountability. This is a pivotal moment to join Health Sciences North Foundation. The Foundation has successfully completed a significant amalgamation, established an ambitious new strategic direction, achieved national accreditation through Imagine Canada and demonstrated considerable growth through the increasing sophistication of its fundraising programs. The next phase will be even more significant.  HSNF is preparing for a transformational campaign, continued growth in annual fundraising and a substantially expanded role in supporting the future of healthcare, research and capital development in Northeastern Ontario. Achieving that ambition will require the Foundation itself to continue to evolve and build the capacity needed for the future. The Vice-President, Finance, Administration & Operations will be a critical architect of that future. For the right leader, this is an opportunity to combine financial and operational leadership with strategy, organizational development and purpose, helping create a stronger and more sophisticated Foundation capable of supporting one of the most important periods of healthcare transformation in Northern Ontario and advancing A Healthier North for generations to come. The position is based at the HSN Foundation office in Sudbury, with flexibility for some remote work if necessary.   ABOUT HEALTH SCIENCES NORTH FOUNDATION Health Sciences North Foundation (HSNF) is the charitable partner of Health Sciences North (HSN) and Health Sciences North Research Institute (HSNRI), connecting the generosity and aspirations of donors with the most important healthcare and research priorities facing patients and families across Northeastern Ontario. HSN is Northeastern Ontario’s regional specialized referral and academic health sciences centre, providing advanced and specialized care across the region while serving as a research and teaching hospital dedicated to improving health outcomes and educating the next generation of healthcare professionals. Through philanthropy, HSNF supports advanced medical equipment and technology, capital development, patient care, innovation and life-saving research. Working in close partnership with HSN and HSNRI, the Foundation helps translate healthcare and research priorities into opportunities for donors, corporations and communities to make a meaningful and lasting impact across the North. For the 2025-26 fiscal year, together with our many volunteers, we raised $17M with the support and generosity of our donors and partners.  The Foundation is itself in the midst of an important transformation. In October 2024, Health Sciences North Foundation, NEO Kids Foundation and the Northern Cancer Foundation amalgamated to create one unified HSN Foundation. The amalgamation brought together decades of philanthropic history, strong community relationships and specialized fundraising expertise under a single organization with a shared mandate to advance healthcare across Northeastern Ontario. The Foundation President & CEO currently leads a team of 30 professionals. The new Foundation has already demonstrated significant growth and momentum. Greater sophistication within its fundraising programs, stronger major gift development, deeper donor engagement and a more integrated approach to philanthropy have enabled HSNF to significantly increase its fundraising capacity in recent years. The amalgamation provides an opportunity to build on that success by bringing together talent, systems, relationships and resources and creating the scale required for the next generation of philanthropy in Northeastern Ontario. HSNF has also achieved accreditation through Imagine Canada’s Standards Program, a national benchmark of excellence for charities and nonprofit organizations. This achievement reflects the Foundation’s commitment to strong governance, financial accountability, transparency, ethical fundraising and organizational effectiveness, providing a strong foundation from which to pursue its next phase of growth. HSNF’s 2026–2031 Strategic Plan is intentionally ambitious. It positions the Foundation not simply as a fundraiser, but as a strategic investor in transformational care and the connector between healthcare ambition and philanthropic purpose. Its priorities are to grow sustainable and diversified revenue; build community trust and a culture of philanthropy; steward exceptional donor relationships and impact; and strengthen the people, systems and organizational capacity required for future growth. Central to the plan is the development of a transformational fundraising campaign that has the potential to become the largest philanthropic undertaking in Northeastern Ontario’s history. The Foundation is therefore moving from a period of amalgamation and organizational integration into a period of significant growth, investment and campaign readiness. The opportunity ahead will require HSNF to continue increasing its fundraising capacity while building the financial, operational, technology, governance and administrative infrastructure needed to support a larger, more sophisticated and increasingly influential organization.   ABOUT HEALTH SCIENCES NORTH   Health Sciences North is much more than a community hospital. Based in Greater Sudbury, HSN is Northeastern Ontario’s regional specialized referral and academic health sciences centre and a critical resource for communities and hospitals across the region.  HSN provides specialized and tertiary care across an enormous geographic area, allowing hundreds of thousands of people across Northeastern Ontario to access advanced care closer to home. Its regional programs span cancer, cardiac and surgical care, pediatrics and women’s health, critical and emergency care, nephrology, mental health and addictions, medical imaging, trauma, rehabilitation, Indigenous health and other specialized services. HSN provides comprehensive services in both French and English. HSN is also one of the most significant institutions and economic drivers in Northern Ontario. As the region’s largest employer, HSN contributes close to $1 billion annually to the regional economy through its workforce, operations and broader economic activity. Its role extends beyond healthcare: a strong regional academic health sciences centre is essential infrastructure for attracting and retaining people, supporting communities and enabling continued economic growth across Northeastern Ontario. That role is increasingly important as Northern Ontario becomes central to Ontario’s Critical Minerals Strategy and the continued growth of the mining and natural resources economy. As new investment, development and workforce growth occur across the North, the ability to provide sophisticated healthcare, research and specialized services close to home will be an important part of building strong, sustainable Northern communities. HSN is therefore both a healthcare institution and an important contributor to the social and economic infrastructure required for the North’s future growth. HSN and the Health Sciences North Research Institute are guided by Together For You 2030 and a shared vision of A Healthier North. The strategy brings together exceptional care, transformative teaching, impactful research and stronger partnerships to improve health outcomes for the diverse people and communities of Northeastern Ontario. The strategy recognizes that meeting the North’s future healthcare needs will require more than incremental change. Hospital expansion, surgical transformation, digital innovation, research, health equity, workforce development and a stronger culture of philanthropy are all central to HSN’s future. A DEFINING PERIOD FOR HEALTHCARE IN THE NORTH HSN is entering one of the most consequential periods in its history. The hospital continues to experience significant capacity pressures while serving a growing and aging population across a region with unique geographic, demographic and health equity challenges. At the same time, advances in medicine and technology are creating opportunities to provide increasingly sophisticated care in Northern Ontario that historically may only have been available in larger urban centres. HSN is advancing plans for a major, phased capital redevelopment that will substantially increase capacity and modernize the environments in which care is delivered. This work is about much more than constructing new space. It represents an opportunity to rethink how specialized healthcare is delivered across Northeastern Ontario and to create infrastructure that supports new models of care, advanced technology, education, research and innovation for generations to come. For HSN Foundation, the scale of this transformation creates an equally significant philanthropic opportunity. The Foundation will play an important role in connecting communities, donors, corporations and partners with this vision and mobilizing philanthropic investment to help make it possible. HEALTHCARE, RESEARCH AND PHILANTHROPY: TOGETHER FOR THE NORTH A particular strength of the HSN model is the relationship between Health Sciences North, Health Sciences North Research Institute and Health Sciences North Foundation. Each organization has its own mandate and governance responsibilities, but all three are connected by a common purpose: improving health outcomes for the people and communities of Northeastern Ontario. HSN delivers care and establishes the clinical and system priorities for the region. HSNRI advances research, discovery and innovation focused on health challenges that are particularly relevant to Northern populations. HSN Foundation connects these ambitions with donors and communities and mobilizes philanthropic investment to accelerate what is possible. Increasingly, the opportunity is to think about healthcare, research and philanthropy not as separate activities, but as interconnected parts of a regional academic health sciences ecosystem. For donors, this creates a powerful proposition. Philanthropy can help meet the needs of patients today while simultaneously investing in the facilities, equipment, technology, people, research and innovation that will shape healthcare in the North for decades to come.   ADDITIONAL INFORMATION 2025-2026 Community Impact Report Health Sciences North Financial Statements Strategic Plan - 2026-2031 Together for You 2030 Booklet HSN Annual Report - 2025-2026   KEY RESPONSIBILITIES Financial Leadership & Stewardship Provide strategic leadership and oversight of all financial functions, including: Annual budgeting and multi-year financial planning Forecasting, cash flow management, and financial reporting Financial controls, compliance, and risk management Lead the preparation of accurate, timely financial reports for the Board of Directors and Finance, Audit & Investment Committee Oversee the annual audit process and ensure adherence to all regulatory and reporting requirements, including CRA charitable registration compliance Ensure strong internal controls and financial policies that protect donor funds and uphold public trust Partner with the CEO and Board to align financial strategy with organizational priorities, including campaign readiness Support the development of sustainable funding models to enable long-term growth Ensure compliance with applicable legislation including the Charities Accounting Act, Income Tax Act charitable provisions, and Not-for-Profit Corporations Act Provide oversight of the Foundation’s investment portfolio in alignment with Board-approved policies and risk tolerance Work closely with external investment managers and advisors to: Monitor performance and ensure alignment with the Investment Policy Statement (IPS) Deliver clear and transparent reporting to the Finance, Audit & Investment Committee Lead or support the development and ongoing refinement of the Investment Policy Statement Ensure appropriate governance, transparency, and stewardship of endowed and non-endowed funds Strategic Leadership, Board & Committee Governance Support Serve as a key member of the senior leadership team Contribute to organizational strategy, including campaign planning and long-term growth initiatives Provide insight and recommendations to the CEO and Board on financial and operational strategy Play a leadership role in advancing a culture of philanthropy, accountability, and measurable impact Play a central role in supporting effective governance across the Foundation’s Board and committee structure Serve as the primary staff liaison for the Finance, Audit & Investment Committee of the Board Maintain up-to-date governance documents including bylaws, policies, Board Terms of Reference, and committee charters Ensure the Foundation’s governance practices remain current and aligned with best practices for Ontario charitable corporations and CRA requirements Support Board onboarding and orientation for new Directors, particularly as it relates to the Foundation’s financial and operational frameworks Assist in the preparation of the Annual Report and other public accountability documents Track and support the work of all Board committees, ensuring workplans are established, progress is documented, and linkage to organizational strategy is maintained Operational Leadership & Organizational Effectiveness Lead the development and implementation of operational strategies that support fundraising growth and campaign readiness Drive continuous improvement in organizational processes to increase efficiency and effectiveness Identify and mitigate operational risks that could impact performance or growth Support the Foundation’s role as a strategic partner to the hospital and research institute Administration, Human Resources & Organizational Infrastructure The VP provides senior oversight of all administrative and human resources functions, ensuring the Foundation operates as a well-governed, people-centred, and efficient organization. Administrative Operations Oversee all administrative functions to ensure seamless and efficient organizational operations Maintain and update organizational policies, procedures, and operational manuals Oversee procurement, vendor management, facilities, and office management for the Foundation Provide oversight of insurance coverage and risk management practices Human Resources — Leveraging HSN Systems & Partnerships Oversee the Foundation’s human resources function, working collaboratively with HSN’s HR and People & Culture teams to leverage shared systems, frameworks, and expertise where available and appropriate Utilize HSN HR systems and platforms for payroll processing, benefits administration, and employee record management where the Foundation participates in or is supported by HSN infrastructure Administer total compensation programs, including salary, benefits, pension (if applicable), and other programs; liaise with HSN HR to ensure competitive and equitable practices Support a positive workplace culture aligned with the Foundation’s values and the broader HSN environment Advise the CEO on HR matters including workforce planning, organizational structure, employee relations, and succession planning Ensure compliance with applicable employment legislation including the Employment Standards Act, Human Rights Code, and Occupational Health & Safety Act Lead and develop a high-performing team across finance, administration, and operations Foster a culture of accountability, collaboration, and continuous improvement Build organizational capacity by aligning people, processes, and systems with strategic priorities Support strong cross-functional collaboration, particularly between finance and fundraising teams Systems, Technology & Digital Transformation The VP leads the ongoing evolution of the Foundation’s technology infrastructure, supporting both current operational needs and future organizational growth. Provide senior leadership for the Foundation’s key operational systems including: Raiser’s Edge (donor management and fundraising CRM); Financial Edge (accounting and financial management) Ensure systems are optimized to support data integrity, reporting, and organizational decision-making Establish and maintain strong data governance policies and practices across all platforms Lead the development and execution of a technology roadmap that supports the Foundation’s growth trajectory and campaign readiness Ensure staff capacity and training to effectively use systems; build organizational digital literacy over time Stay current with emerging technology trends in the charitable and healthcare foundation sectors, including cloud-based platforms, automation, and data analytics tools Hospital Partnership, Granting & Funding Oversight Serve as the Foundation’s lead for the financial and operational interface with Health Sciences North (HSN) related to all funding, grants, and disbursements Ensure all funds granted to HSN are appropriately approved, documented, disbursed in accordance with agreed-upon terms, and tracked and reconciled accurately Establish and enforce consistent processes for hospital invoicing, verification of expenses, and timely financial reconciliation between HSN and the Foundation In partnership with the Development team and HSN CFO, ensure the development of standardized grant management frameworks, including reporting requirements, annual and project-based impact reporting, and clear accountability for outcomes and timelines Partner with hospital leadership, finance teams, and program areas to ensure projects are fully developed and ready prior to fundraising (business cases, budgets, impact) Identify and mitigate risks related to misalignment of expectations, reporting delays, or reputational risk related to donor commitments Support transparent reporting to the Board and committees on funded project status, flow of funds, and impact achieved   EXPERIENCE, QUALIFICATIONS & COMPETENCIES Chartered Professional Accountant (CPA) designation in good standing Minimum 10 years of progressive leadership experience in finance, corporate services and administration, including experience at a senior leadership or executive level Experience in a complex, multi-stakeholder environment (healthcare, education, not-for-profit, or public sector preferred) Demonstrated experience overseeing audits, financial planning, and investment portfolios Experience working with or supporting Board committees (Finance, Audit, Investment, Governance) Experience providing governance support including Board materials, bylaws, policy management, and committee coordination Human resources leadership experience, including familiarity with employment legislation and HR administration in an Ontario context Experience with shared services models or HR system utilization within a partner organization (e.g., HSN) is an asset Experience with system selection, implementation, or digital transformation projects is desired Familiarity with Raiser’s Edge, Financial Edge, or comparable donor management and financial platforms Strong understanding of CRA charitable compliance requirements and Ontario not-for-profit legislation Experience supporting organizational growth, transformation, or campaign readiness is considered an asset Core Competencies Strategic financial leadership and fiscal stewardship Board and committee governance support Operational excellence and execution Human resources leadership and people management Systems thinking, process optimization, and technology leadership Change management and digital transformation Strong governance and risk management orientation Data-driven decision-making and organizational performance management Stakeholder and partnership management in complex, multi-organizational environments Collaborative leadership, relationship management, and cross-functional integration Ability to lead through growth, organizational change, and campaign readiness Key Working Relationships Internal President & CEO (direct reporting relationship) Senior Leadership Team colleagues HSNF Board of Directors and Board Committees (Finance, Audit & Investment; Governance & Nomination; Executive) Foundation staff across all departments External Health Sciences North — Finance, HR, People & Culture, and Program/Clinical leadership External auditors and legal counsel Investment managers and financial advisors Regulatory bodies (CRA, Ontario Ministry) Technology vendors and system implementation partners Peer hospital foundation leaders and sector networks Additional Requirements The position is based at the HSN Foundation office in Sudbury, with flexibility for some remote work if necessary. Senor Leaders are expected to maintain a regular office presence. Willingness to work flexible hours is required, including occasional evenings/weekends for board or committee meetings, and Foundation events. Police background and financial checks will be required for the successful candidate.   APPLICATION PROCESS KCI Search + Talent has been retained to conduct this search on behalf of the Health Sciences North Foundation. For more information about this unique and exciting leadership opportunity, please contact Sylvie Battisti at KCI Search + Talent by email at HSNF@kcitalent.com . Application process: Interested candidates should send resume and letter of interest to the email address listed above by October 16, 2026.  All inquiries and applications will be held in strict confidence. To view the full Executive Brief, please visit www.kcitalent.com The hiring salary range for this role is $160,000 – $185,000 plus a comprehensive range of benefits, and participation in the HOOPP pension plan. Health Sciences North Foundation is committed to creating a diverse, equitable, and inclusive work environment. We welcome and encourage applications from all qualified individuals. Health Sciences North Foundation is committed to providing accommodations to applicants with disabilities to enable their participation in the search process. Such candidates are asked to kindly notify the Search Consultant. This posting is for a current vacancy. Artificial intelligence will not be used to screen resumes nor assess candidates in this search.

Oak Valley Health is seeking an exceptional physician executive to serve as its next Chief of Staff - an influential enterprise leadership role at a defining moment for the organization and the communities it serves. Serving more than 490,000 patients annually, Oak Valley Health is one of Ontario’s leading community healthcare organizations, providing hospital-based care through Markham Stouffville Hospital, Uxbridge Hospital and the Reactivation Care Centre, while also supporting home care and primary care services across the communities it serves. Guided by its 2024–2029 Strategic Plan, Integrated Care for Healthier Communities , the organization is advancing an ambitious agenda focused on delivering an extraordinary patient experience, strengthening integrated care, investing in its people, and expanding its academic, digital and clinical capabilities. This work includes the redevelopment of Uxbridge Hospital, the continued evolution of integrated models of care, and the expansion of services to meet the needs of some of Canada’s fastest-growing and most culturally diverse communities. Reporting to the Board of Directors and working in close partnership with the President and Chief Executive Officer, the Chief of Staff is Oak Valley Health’s senior physician leader and a key member of the Senior Leadership Team. The Chief of Staff will bring a strong physician voice to enterprise decision-making and help shape the organization’s clinical strategy, culture and performance. As Chair of the Medical Advisory Committee, the Chief of Staff will provide strategic leadership to Oak Valley Health’s medical, dental, midwifery and extended class nursing staff. They will strengthen physician engagement and accountability, develop physician leadership capacity, and champion the highest standards of quality, patient safety and professional practice. Working across clinical, administrative and governance boundaries, the Chief of Staff will build alignment around complex decisions and help translate Oak Valley Health’s strategy into better outcomes for patients and communities. This is an opportunity for an accomplished physician leader to have meaningful influence across a growing health system - helping to define how care is delivered today while building the clinical leadership, partnerships and capabilities Oak Valley Health will need for the future. The successful candidate will be a highly credible, collaborative and politically astute physician leader who can build trust, lead through influence and navigate complexity. They will bring progressive physician leadership experience, a strong record of advancing quality and patient safety, and demonstrated success engaging physicians, developing clinical leaders and addressing performance and accountability with sound judgment. Candidates must hold an MD and certification from the Royal College of Physicians and Surgeons of Canada or the College of Family Physicians of Canada. They will have at least 10 years of clinical practice experience and five years of progressively senior physician leadership experience. The successful candidate must have an existing clinical practice at Oak Valley Health or be able to establish one.  Odgers does not use artificial intelligence (AI) to screen, assess, or select applicants for a position.   To Apply To fill this position, Oak Valley Health has partnered with leadership advisory firm Odgers. Applications are encouraged and should be submitted online ideally by October 22, 2026 at https://careers.odgers.com/en-ca/31936 We would like to thank all applicants but regret that we are only able to personally contact those individuals whose backgrounds best match the requirements for the role.  Diversity, Equity, and Inclusion Oak Valley Health is an equal opportunity employer. In accordance with the Accessible Canada Act, 2019 and all applicable provincial accessibility standards, upon request, accommodation will be provided by both Odgers and Oak Valley Health throughout the recruitment, selection and/or assessment process to applicants with disabilities.   Odgers is deeply committed to diversity, equity, and inclusion in all the work that we do. As part of our efforts to better understand our ability to reach as broad a pool of candidates as possible for our searches, our DEI team would like to encourage you to take a moment and access our Self-Declaration Form.

Executive Lead - Safe Healthy Environments & Communicable Disease Control Requisition #: PRI00001926 Location: Eligible to work hybrid (on/off site) within Alberta Salary Range: $73.03 - $134.23 per hour Job Type: Regular Full Time Your Opportunity: Help lead Alberta into a healthier future! Primary Care Alberta (PCA) is seeking a politically adept, data-driven leader for the role of Executive Lead, Safe Healthy Environments & Communicable Disease Control. The Executive Lead provides strategic leadership for population health protection, with accountability for Safe Healthy Environments and Communicable Disease Control. The role assesses population and public health protection needs, sets strategic priorities, aligns organizational resources and capacity, and advances system-level initiatives that strengthen safe environments, prevent and control communicable diseases, and support a coordinated, accessible, equitable, and sustainable health system. Working with key stakeholders, the Executive Lead will influence policy, advance provincial population health protection priorities, and strengthen system outcomes. This provincial role may be located anywhere in Alberta and may be remote/hybrid. Expect travel to Edmonton and Calgary for key leadership and stakeholder meetings. Primary Care Alberta is a made-in-Alberta solution to improve access to the primary care services Albertans rely on. By delivering coordinated services, Primary Care Alberta enables healthcare providers to do what they do best – care for Albertans. We meet Albertans wherever they live, work, play and learn, promoting prevention, supporting lifelong health journeys, and serving as a vital entry point to a complex network of care. Together, we are creating a future where compassionate, timely and effective healthcare is available to every Albertan at every stage of life. Description: The Executive Lead, Safe Healthy Environments & Communicable Disease Control is accountable for providing enterprise-level strategic direction, executive leadership, system stewardship, and operational oversight for population and public health protection needs communicable disease control, and Safe Healthy Environments programs across Alberta. Reporting to the Chief Executive Officer, the Executive Lead sets direction and establishes expectations for evidence-informed practice, innovation, quality improvement, performance, and sustainability across the portfolio and is accountable for translating provincial priorities into integrated strategies, policies, programs, and system-level outcomes while successfully managing the portfolio’s operating and capital budgets. The Executive Lead provides executive sponsorship and leadership for complex, transformational initiatives that strengthen system integration, support healthcare providers, and improve access to safe, high-quality, and sustainable care. This position works closely with the Office of the Chief Medical Officer of Health, Government of Alberta (GoA) leadership, PCA Executive Team members, and senior leaders across Alberta's public health and healthcare systems. The Executive Lead establishes enterprise-level connections, influences cross-system decisions, and ensures strategic initiatives are integrated with internal and external partners to achieve provincial outcomes. Required Qualifications: A minimum of an undergraduate degree in a health care discipline (e.g., nursing, public health inspector, dietitian), with appropriate registration or eligibility to register in the Alberta health professions college (e.g. CRNA). A graduate degree in health care management, public health, business administration, or a related health care field. A minimum of 10 years of progressive leadership experience in clinical services or healthcare operations, with at least three (3) years in senior and/or executive leadership roles. Experience leading population and public health at a provincial, regional, or enterprise level is required. A strong track record in leading large, complex organizations and multidisciplinary portfolios with broad organizational and system impact is an asset. Equivalencies of education and experience will be considered. Additional Required Qualifications: The successful candidate will demonstrate enterprise-level strategic thinking, sound judgment, and the ability to assess long-term objectives, risks, opportunities, policy implications, and system-wide impacts to support complex decisions. Has experience managing significant human, financial, and operational resources in a complex organizational context. This leader will possess highly developed executive leadership capabilities, bringing experience leading and implementing large-scale, multi-partner initiatives such as enterprise transformation, system change, and complex initiatives in various capacities, such as governance, evaluation, quality improvement, performance measurement, risk management, and ongoing monitoring to ensure accountability, sustainability, and continuous improvement to address multifaceted issues in a dynamic and evolving health system. They will be an exceptional communicator and relationship builder who can build and sustain strategic partnerships, and influence across organizational and jurisdictional boundaries and foster collaboration across stakeholders, including senior leaders, government, healthcare providers, and community partners to achieve organizational objectives within large, diverse, and unionized environments. Preferred Qualifications: Knowledge of Alberta's public health system, government environment, and primary care transformation is a strong asset. Experience leading enterprise or provincial-scale transformation, policy, strategy, or system integration initiatives within a large healthcare organization is preferred. How to Apply: Please visit our job board to learn more and apply: https://careers.primarycarealberta.ca/jobs/executive-lead-safe-healthy-environments-comm-disease-control-4972?et=9FXUVopZ

Director, Client Operations Helping Hands Healthcare (HHH) has provided healthcare staffing and care services across Ontario for almost 30 years. A contracted provider with Ontario Health atHome, HHH delivers government-funded home and community care, hospital-to-home programs, hospital staffing, long-term care and retirement staffing, travel assignments, and private. care. Recognized with the Highest Standard of Excellence in healthcare staffing, the organization works with a roster of approximately 2,500 RNs, RPNs, and PSWs. HHH is entering a pivotal period of growth. Building on an established hospital staffing business, the organization is actively expanding its home and community care services to diversify its business and extend its reach across Ontario. With significant contracts secured and demand continuing to grow, HHH is strengthening and scaling its operations to support this next stage of development. The new Director, Client Operations (Director) will be central to this work, building the operational infrastructure and workforce capacity required for sustainable growth. The Position Reporting to the President and Chief Executive Officer and serving as a member of the Leadership Team, the Director will provide operational leadership across HHH's diverse portfolio of services. The mandate combines optimizing the established hospital staffing business with building and scaling its growing home and community care operations. The Director will establish the operating model, systems, procedures, workforce capacity, and organizational infrastructure required to support sustainable growth while maintaining quality, responsiveness, continuity of care, and a positive experience for clients and care providers. Working at both strategic and operational levels, the Director will take ownership of how operations is structured and delivered. This is a hands-on mandate requiring a leader prepared to work alongside the team, understand the operational detail, and drive solutions through implementation. They will strengthen service coordination and workforce deployment, advance the use of technology and data, and build the team and organizational capabilities required to support increasing scale and complexity. While home and community care will be a significant early focus, the Director will maintain operational oversight over all client services. Working closely with Clinical and Professional Practice, Finance, Human Resources, Information Technology, and Business Development, they will ensure operational execution aligns with quality, workforce, financial, contractual, and growth priorities, while providing clear insight into performance, risk, and capacity. This is an opportunity for a builder who is energized by creating structure, developing teams, solving complex operational challenges, and turning growth opportunities into sustainable operations. The Person The ideal candidate is an experienced operations leader with progressive leadership experience in home and community care, healthcare staffing, or a similarly complex healthcare service environment, together with an understanding of the evolving home care landscape. They understand the operational realities of workforce planning, scheduling, capacity management, and service delivery across dispersed geographies, including rural and remote communities. Experience with AlayaCare or a comparable care management platform, along with the ability to advance technology adoption and data-informed decision-making, is important.  The successful candidate combines strategic perspective with a practical, hands-on leadership style and is equally comfortable setting direction, working alongside the team, and moving priorities forward. They are a builder and problem solver who takes ownership, creates structure where it does not yet exist, and carries solutions through implementation. A credible and supportive people leader, they develop strong teams, strengthen accountability, mentor others, and foster a culture of performance, responsiveness, and service excellence. With strong business and financial acumen, they work effectively across functions and build trusted relationships with clients, funders, partners, and care providers. They are comfortable in a fast-paced, evolving environment where priorities shift and opportunities emerge. Above all, they are motivated by the opportunity to build the operational capacity that will support HHH's continued growth. To confidentially explore this opportunity, please email your resume, quoting the position title, to  resumes@promeus.ca. An Executive Brief is available upon request. Helping Hands Healthcare and Promeus Inc. are committed to equity in leadership and welcome applications from all qualified individuals, including women, racialized persons, Indigenous peoples, persons with disabilities, and those who identify as 2SLGBTQIA+.