Administrative Director Pathology and Laboratory Medicine Requisition # 4330 Job Type Regular Full-time Vacancies 1 Department Performance Employee Group Non Union Hours (Subject to Change) M-F 37.5 hours per week; due to the managerial nature of the position applicants must be flexible to work additional/varied hours as required Job Description Sinai Health has a bold vision and strategy for the future: To create Canada's leading integrated health system pushing the boundaries to realize the best health and care from healthy beginnings to healthy aging for people with complex health needs. A key enabler of this vision is Sinai Health’s People Plan – which provides an explicit commitment to our people about our commitment to creating a workplace culture and environment that is safe, caring, equitable, compassionate and accountable in order to ultimately provide optimal care to patients and their family caregivers. To support us on our journey, Sinai Health is looking for a respected and progressive leader with extensive Pathology and Laboratory Medicine (PLM) experience to join our team. This leader will share our vision for an integrated system of connected care and play a critical role in supporting Sinai Health’s vision, people and business plans, and core values and competencies. The Department of PLM at Sinai Health is a complex department that provides 24/7 laboratory services. It is comprised of six divisions - Clinical Chemistry, Lab Hematology, Transfusion Medicine Services, Surgical Pathology/Autopsy, Cytopathology and Diagnostic Medical Genetics. It also has two Ambulatory Labs that do outpatient specimen collection. PLM services are provided to the Bridgepoint site of Sinai Health, hospitals in and outside of the GTA as well as Cancer Care Ontario/Ministry of Health. The Administrative Director, together with the medical leadership will be responsible for the overall strategic vision and leadership for PLM, as well as day to day operations. The Administrative Director, reports to the Vice President, Performance on all matters related to clinical program operations, quality, patient safety and risk, and professional and academic practice. The Administrative Director, PLM functions as a co-leader with the Chief of Pathology and Lab Medicine in providing oversight of the department ensuring the provision of quality services and compliance to regulatory, accreditation and lab licensing requirements. The Administrative Director has responsibility for capital and operating budgets, human resource planning, quality management system and accreditation to ensure all regulatory and laboratory licensing requirements are met. The Administrative Director also engages in discussions with other hospitals and external stakeholders for service collaboration and the provision of referred-in testing for revenue generation. The incumbent will provide seasoned leadership for planning, management, implementation, integration and coordination of PLM Services in support of Sinai Health’s Mission, Vision and Values ensuring excellence, effective leadership, and financial stability. They will collaborate with and support the advancement of shared services ensuring cooperative relationships that maximize the success of PLM and Clinical Diagnostic Services as a whole. The Administrative Director will have held progressive leadership positions managing clinical staff in complex environments, preferably an academic health organization, supported by a Bachelor’s degree (Master’s preferred) in a related field and a demonstrated commitment to professional and personal development. The incumbent is licensed in good standing with the College of Medical Laboratory Technologist in Ontario (CMLTO) and has proven experience managing a clinical PLM laboratory, preferably in a teaching hospital with multiple clients. Excellent communication and building effective relationships with internal and external partners are also essential to be successful in this role. A strong understanding of process improvement and project management are definite assets. Salary To Be Determined Open Date 02/07/2020 Posting Deadline 17/07/2020  Please apply online at  http://www.mountsinai.on.ca/careers to Posting #4330 by 4:00 p.m. of the posting deadline date.

POSITION PROFILE Client Organization: William Osler Health System Position Title: Corporate Chief and Medical Director, Emergency Services Reports To: Chief of Staff and EVP, Quality, Medical and Academic Affairs ABOUT WILLIAM OSLER HEALTH SYSTEM William Osler Health System (Osler) is a multi-site hospital system serving 1.3 million people in one of the fastest-growing and most culturally-diverse regions in Ontario. With the 2019-24 Corporate Strategic Plan, Going Beyond for Healthier Communities as the roadmap, William Osler is shifting traditional thinking and re-imagining health care to help people live healthier lives, reduce chronic disease and improve access to care. William Osler is committed to providing safe, equitable, high-quality care in a fulfilling work environment that inspires staff, physicians and volunteers to learn, innovate and grow. They are proud to be recognized, for the eighth time, as one of Greater Toronto’s Top Employers and Canada’s Best Diversity Employers for exceptional workplace diversity and inclusiveness programs. Osler and its many partners have formally been announced as the Brampton/Etobicoke Area Ontario Health Team (OHT). This exciting development positions Osler as a key stakeholder in the development of a new way of organizing and delivering care. As well, in anticipation of continual growth in the communities served by Osler, capital expansion plans are also underway. Our Mission: Innovative health care delivered with compassion Our Vision: Patient-inspired health care without boundaries Our Values: respect, Excellence, Accountability, Diversity, Innovation A CLOSER LOOK AT OSLER’S COMMUNITY AND EMERGENCY DEPARTMENT Thirty-six per cent of adults in our region live with a chronic condition. Of those, 14 per cent have multiple chronic conditions. The region’s multi-cultural and multi-generational population is vulnerable to the earlier onset and acceleration of chronic diseases. This calls for a shift in how we meet the needs of a growing, diverse and aging community. By 2025 Central West’s population is expected to grow to 1.1M with the senior’s population growing by 62% over the last 10 years. There were, staggeringly, more than 315,000 patient visits to Osler’s Emergency Departments (EDs) and Urgent Care Centre (UCC) in 20119 – a figure that ranks Osler as the busiest in the province and one of the busiest in the country. These volumes were met and managed through teamwork, innovation and extraordinary compassion and how each of these things led to improved patient experiences in our EDs in 2018-19. These same tenets are woven throughout Osler’s 2019-2024 Strategic Plan and will continue to guide the care They provide.  One of the key metrics in any ED is the time it takes for a patient to be seen by a physician. Five years ago, Brampton Civic was 58th in the province for Physician Initial Assessment (PIA) time. Today, it’s sitting at 12th – the biggest improvement of any ED in Ontario between 2014-2018. Osler is also outperforming year of year and overachieving provincial left without being seen rates. ABOUT THE OPPORTUNITY Working in collaboration with the Executive Vice President and Chief Nursing Executive, Executive Director and Administrative Director of Emergency Services, and consistent with Osler’s mission, vision, values and strategic direction, the Medical Director of the Program is accountable for the leadership and management of the program including: Committing an annualized average of two to three days per week to the duties outlined herein Providing professional medical expertise and knowledge to the program Demonstrating creativity, flexibility and professional knowledge in assuming responsibility for managing program staff in the delivery of patient-focused care within a team environment Ensuring the delivery of optimum levels of care/service within the available allocated resources Promoting and maintaining positive public relations with all clients, including patients, visitors and staff Providing input into the development of Osler’s overall short-term and long- term strategic planning Ensuring all program (including medical) policies and procedures are current and reflect the provision of optimal patient care Developing, monitoring and managing the annual budget within the program, including operating and capital expenditures Implementing action to resolve significant variance to achieve a balanced budget Prioritizing available resources to meet program objectives, in collaboration with program staff For a detailed outline of Department Chief roles and responsibilities, please see Appendix A. Visible, active and engaged equally at all three sites, the incumbent will want to focus on the following key priorities to address the need for consistency and standardization across the department through process and procedure change and alignment: Engage with staff to create and communicate a new vision for integrated Emergency Services for Osler that encompasses team and culture building and achieves exceptional patient satisfaction and performance objectives. Attend to administrative and human resource challenges including physician scheduling, performance management recruitment and retention. Build collaborative, engaged relationships and effective problem-solving strategies – with staff, nursing and allied health leadership, administration, and medical/clinical department heads. Promote and foster positive public and patient/ family relations with all visitors of the ED sites Promote personal well-being and job satisfaction by supporting wellness initiatives, and safe and healthy work environments. William Osler has an excellent reputation providing the full spectrum of medical services to the community and surrounding region. For the individual who is inspired by Osler’s journey to date and future plans, including a the potential for a third 24/7 site in its urgent care centre and a new EMR tool, this is an opportunity to work with a talented and dedicated group of physicians and staff in delivering upon the mission to provide exceptional emergency services and outstanding patient care experience to those in need. Given the volumes and the level of acuity seen in this department, this is an opportunity like no other and will provide an opportunity to help shape a nationally recognized department.  THE IDEAL CANDIDATE Success in this role will require a combination of proven and courageous leadership, a commitment to relationship/team building, and championship of change and results achievement inclusive of the following: Actively working in an ED with proven leadership experience in Emergency Medicine Physician who is/will qualify with the College of Physicians and Surgeons of Ontario. Enhanced training in Emergency Medicine - CCFP-EM and/or FRCP-EM Master’s Degree in Quality or Leadership would be an asset Prior administrative and/or committee experience is preferred; adept at administration, organization, complaint management, and peer coaching. Strong leader and willing to make difficult decisions. Demonstrated high clinical standards and commitment to quality and patient safety initiatives that support optimal utilization of resources. Effective mediator and advocator; diplomatic; problem solver; fair. Consensus builder balanced with decision making. Engaging personality; leadership presence. Patient-focused; passionate and compassionate. A coach and mentor who provides support while ensuring accountability. Excellent communication and listening skills. Works well across teams/departments. Ideally will live in the community/area; active and visible presence on both sites is important. You thrive on balancing and meeting tight deadlines in a busy, fast-paced environment. CONTACT INFORMATION Should you have an interest in confidentially exploring this further or have any questions regarding this initiative, please contact LHH Knightsbridge search team below: Lead Partner : Collin MacLeod Phone number: 416-928-4534 Email:  collin.macleod@lhhknightsbridge.com Research Consultant: Jill Renton Phone number: 416-928-4535 Email:  jill.renton@lhhknightsbridge.com   APPENDIX A – DEPARTMENT CHIEF AND MEDICAL DIRECTOR ROLES AND RESPONSIBILITIES Schedule A – Corporate Chief; The Department Chief shall: Commit a minimum, annualized average of one (1) day per week of time to the duties outlined herein; be a member of the MAC; Through and with the Chief of Staff, exercise such authority as is deemed necessary to supervise the professional care by all members of the Professional Staff in the department; Advise the MAC with respect to the quality of medical diagnosis, care and treatment provided to the patients and outpatients of the department; At each of Osler’s sites, be responsible for the organization, coordination and implementation of clinical review within the department and further encourage continuing medical education related to the department; Participate in the orientation of new members of the Professional Staff appointed to the department; Be responsible for the organization and implementation of a quality assurance program in the department; Advise the Chief of Staff and/or the VP Medical, Quality and Academic Affairs of any patient who is not receiving the most appropriate treatment and care; At least annually, review or cause to be reviewed the privileges granted to members of the department for the purpose of making recommendations for changes in the kind and degree of such privileges; As a member of MAC, participate in the development of Osler’s overall objectives, planning and resource allocation; Make recommendations to MAC regarding the Professional Staff needs of the department and of Osler, following consultation with department members; Advise the members of the department regarding current Osler and department policies, objectives and rules; Designate an alternate from within the department and notify the Chief of Staff of his/her absences; Lead the development of the department’s mission, objectives and strategic plan and review them annually; Report to MAC and to the department on activities of the department, including utilization of resources; Hold regular meetings with the Physician Lead(s) and Department members; Delegate appropriate responsibilities to the Physician Lead(s) within the department; Annually review and make recommendations regarding the performance evaluations and reappointments of members of the department, which shall be forwarded to MAC; and Addressing and effectively completing elements of the Chief’s clinical mandate letter Schedule B – Medical Director; JOB SUMMARY: Working in collaboration with the Executive Vice President and Chief Nursing Executive, Executive Director and Administrative Director of Emergency Services, and consistent with Osler’s mission, vision, values and strategic direction, the Medical Director of the Program is accountable for the leadership and management of the program including: Committing a minimum, annualized average of one (1) day per week to the duties outlined herein Providing professional medical expertise and knowledge to the program Demonstrating creativity, flexibility and professional knowledge in assuming responsibility for managing program staff in the delivery of patient-focused care within a team environment Ensuring the delivery of optimum levels of care/service within the available allocated resources Promoting and maintaining positive public relations with all clients, including patients, visitors and staff Key Responsibilities and Accountability: The key areas of responsibility and accountability include: 1. Strategic Leadership Providing input into the development of Osler’s overall short-term and long- term strategic planning Participating in the development and implementation of strategic patient- program plan, consistent with Osler’s overall directions, including development and reporting of annual objectives, determining program priorities and resource allocation in relation to program needs, facility planning, and regularly reporting on outcomes attained Ensuring all program (including medical) policies and procedures are current and reflect the provision of optimal patient care Maintain office hours in the BCH and EGH departments two (2) half days a week In partnership with other regional stakeholders, providing leadership in the development of the program 2. Program Management Developing, monitoring and managing the annual budget within the program, including operating and capital expenditures Implementing action to resolve significant variance to achieve a balanced budget Prioritizing available resources to meet program objectives, in collaboration with program staff Identifying and establishing utilization benchmarks, reviewing resource utilization on a regular basis, reporting on variances to the appropriate individuals/committee(s), and taking appropriate corrective action throughout the fiscal year Recommending changes to existing policies and procedures and providing input in the development of new policies and procedures within the program.  3. Patient Care and Quality/Risk Management Being responsible for development of the methods, systems and controls required to achieve high quality of care standards within the program, including establishing standards and expectations for training and education, and reviewing trends in patient complaints Ensuring the delivery of care is in accordance with professional standards and Osler’s By-laws, rules and regulations, policies and procedures, and appropriation legislation and Acts Ensuring that Best-Practice and Evidence-Based Models of Care are encouraged and adopted Ensuring processes are in place to monitor compliance with the Canadian Council of Health Services Accreditation’s standards Serving as a member of the Program Committee, Management Committee and other committees as required Functioning as a resource person for members of the health care team, and providing coaching and mentoring to all staff assigned to the program 4. Professional Staff Human Resources Issues Encouraging continuing education related to the program, including quality improvement and utilization management issues Ensuring compliance with C.M.E. requirements policies Developing a Human Resource Plan Reviewing and making written recommendations regarding the performance evaluations and program members 5. Professional Development Initiating independent learning activities to increase knowledge and update skills; participating in workshops and conferences Maintaining active membership in relevant professional organizations Demonstrating awareness of current research and encouraging its clinical application Developing and maintaining a climate which promotes and supports the professional growth of the team Developing an awareness and acceptance of team responsibility and accountability for patient care within the program