Our client, Pioneer Ridge Long-Term Care & Senior Services (Pioneer Ridge), provides long-term care based on the needs of individuals determined by medical, nursing, functional, and psychosocial assessments. Care provided at Pioneer Ridge includes restorative, supportive, and palliative care for people who cannot live alone in their homes, and whose needs cannot be met in the community. Operated by the Municipality of the City of Thunder Bay, Pioneer Ridge is an accredited facility with 150 long-term care beds that has transformed one of their home areas to an emotion-based model of care known as the Butterfly Approach for residents living with dementia.
At Pioneer Ridge, nursing goes beyond tasks and routines – it’s about connection, comfort, and compassion. This is a place where care is built on trust and warmth, and where every shift feels a little like coming home. From the smell of fresh bread in the morning to the sound of laughter in the lounge, real, relationship-centered care is part of everyday life. As part of a true community campus with long-term care, assisted living, and intergenerational programs, employees are supported by a team that leads with empathy and innovation.
We are recruiting for a Clinical Manager, responsible for the effective and efficient operation and administration of Quality Nursing Services by ensuring and promoting the provision of Resident-centered services. Accountabilities will also include recruitment, hiring, orientation, evaluation, discipline and performance management.
This role reports to the Director of Nursing and provides direct supervision to RPNs and PSWs, as well as Home Support Staff for non-medical needs of residents to support activities of daily living. The ideal candidate will have the following:
Registered Nurse (RN)
Nursing diploma/degree with a current unrestricted certificate of competence (registration in good standing) from the College of Nurses of Ontario
Minimum of three years’ clinical experience working in a unionized environment
Knowledge of the Ontario Fixing the Long-Term Care Act, 2021
A background in nursing management or supervisory experience in a health care setting is preferred
Strong leadership skills, including the ability to lead, mentor, coach, and motivate staff and students; and the ability to provide input into employee performance
Ability to communicate effectively and concisely, both orally and in writing
Ability to work independently, interdependently, and participate as a contributing member of interdisciplinary teams & committees within the workplace
Must be a self-starter with excellent interpersonal skills
Strong analytical/critical thinking, problem solving, and decision-making skills
Ability to manage time, prioritize competing tasks, plan and organize events, and accomplish goals within a fixed timeframe
Ability to exercise independent judgment when dealing with confidential or sensitive issues
Knowledge of long-term care and gerontology would be an asset
The compensation for this exceptional career advancement opportunity to provide leadership is up to $140,849.21 annually plus benefits. Clinical Managers may receive $5,000 after completing their first 1,820 hours and another $5,000 after completing additional 1,820 hours.
Please forward a resume in confidence to: Stan Mandarich E-mail: smandarich@medfall.com The Medfall Group
Apr 21, 2026
Full time
Our client, Pioneer Ridge Long-Term Care & Senior Services (Pioneer Ridge), provides long-term care based on the needs of individuals determined by medical, nursing, functional, and psychosocial assessments. Care provided at Pioneer Ridge includes restorative, supportive, and palliative care for people who cannot live alone in their homes, and whose needs cannot be met in the community. Operated by the Municipality of the City of Thunder Bay, Pioneer Ridge is an accredited facility with 150 long-term care beds that has transformed one of their home areas to an emotion-based model of care known as the Butterfly Approach for residents living with dementia.
At Pioneer Ridge, nursing goes beyond tasks and routines – it’s about connection, comfort, and compassion. This is a place where care is built on trust and warmth, and where every shift feels a little like coming home. From the smell of fresh bread in the morning to the sound of laughter in the lounge, real, relationship-centered care is part of everyday life. As part of a true community campus with long-term care, assisted living, and intergenerational programs, employees are supported by a team that leads with empathy and innovation.
We are recruiting for a Clinical Manager, responsible for the effective and efficient operation and administration of Quality Nursing Services by ensuring and promoting the provision of Resident-centered services. Accountabilities will also include recruitment, hiring, orientation, evaluation, discipline and performance management.
This role reports to the Director of Nursing and provides direct supervision to RPNs and PSWs, as well as Home Support Staff for non-medical needs of residents to support activities of daily living. The ideal candidate will have the following:
Registered Nurse (RN)
Nursing diploma/degree with a current unrestricted certificate of competence (registration in good standing) from the College of Nurses of Ontario
Minimum of three years’ clinical experience working in a unionized environment
Knowledge of the Ontario Fixing the Long-Term Care Act, 2021
A background in nursing management or supervisory experience in a health care setting is preferred
Strong leadership skills, including the ability to lead, mentor, coach, and motivate staff and students; and the ability to provide input into employee performance
Ability to communicate effectively and concisely, both orally and in writing
Ability to work independently, interdependently, and participate as a contributing member of interdisciplinary teams & committees within the workplace
Must be a self-starter with excellent interpersonal skills
Strong analytical/critical thinking, problem solving, and decision-making skills
Ability to manage time, prioritize competing tasks, plan and organize events, and accomplish goals within a fixed timeframe
Ability to exercise independent judgment when dealing with confidential or sensitive issues
Knowledge of long-term care and gerontology would be an asset
The compensation for this exceptional career advancement opportunity to provide leadership is up to $140,849.21 annually plus benefits. Clinical Managers may receive $5,000 after completing their first 1,820 hours and another $5,000 after completing additional 1,820 hours.
Please forward a resume in confidence to: Stan Mandarich E-mail: smandarich@medfall.com The Medfall Group
minimum Nurse to Patient Ratios (mNPRs)
Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and strengthening quality of care across the health system. mNPRs set the minimum number of nurses providing care to patients on a given unit. In British Columbia, mNPRs are developed in partnership with the Ministry of Health, the BC Nurses’ Union (BCNU) and health organizations. Guided by our values: We Care for Everyone, We Are Always Learning and We Strive for Better Results, we remain committed to fostering quality practice and learning environments where nurses can grow and thrive.
Salary Details
The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr.
Job Summary
Come work as a Clinical Coordinator, Community, Acute & Long Term Care with Vancouver Coastal Health (VCH) at Bella Coola General Hospital in Bella Coola, BC! Apply now to join the team!
Provides leadership, supervision and guidance to designated staff and coordinates work activities to ensure an efficient and high standard of care and effective utilization of client/patient/resident care resources to meet operational needs. Facilitates successful resolution to customer service/client relations issues. Ensures a safe and healthy workplace for clients/patients/residents and staff. Provides clinical leadership and supervision to designated staff to achieve excellence in client/patient/resident care. Acts as a clinical resource for staff, supports staff training and development and promotes education and research. Assists Manager with performing administrative duties and coordinates staffing and scheduling. Provides input into proposals, budget policies and procedures. In collaboration with leadership team and other health care providers, strives to achieve excellence in client and family centered care and enhancement in quality of life.
Practices within the context of a client and family centred care model, and in accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice and Code of Ethics for registered nurses. Practices within the scope of practice as set by the organization, as per VCH policies and guidelines/clinical practice documents and within own competence. This practice is aligned with the vision, mission, goals and values of the organization.
ABOUT BELLA COOLA, BC
Bella Coola sits in a mountain valley at the head of the North Bentinck Channel, 500 km north of Vancouver, with a population of about 1800 people. The community is at the end of a long, truly magnificent fjord, on the mainland coast of British Columbia. Bella Coola General Hospital has 10 acute bed, 5 long term care beds and a 3 bed emergency department open 24/7, along with a laboratory, diagnostic imaging services, Telehealth, Mental Health, Public Health, Home & Community Support Services. Also within the hospital are a medical clinic and a pharmacy.
Qualifications
Education & Experience
Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNP).
Three (3) year’s recent clinical experience in the community that is relevant to the specific clinical area of employment and one (1) years' recent supervisory experience or an equivalent combination of training, education and experience.
Valid BC Driver’s License required as local area travel may require the use of a personal vehicle.
Knowledge, Skills & Abilities
Knowledge of clinical practice related to care management, interventions and care of the designated client populations and the ability to integrate this knowledge within the interprofessional team and community agencies.
Knowledge and demonstrated skill in the provision of evidence-based clinical practice related to designated client population(s).
Knowledge of provincial acts, regulations and program policies and guidelines related to community care.
Knowledge of community resources and other related health services available for client/family support.
Knowledge of other health care disciplines and their role in client care.
Knowledge of community and regional initiatives that may impact client care, resource access or practice guidelines in local setting.
Demonstrated ability to provide leadership, supervision and work direction.
Demonstrated ability to work collaboratively as a member of an interprofessional team.
Demonstrated ability to adjust to new or unexpected events.
Demonstrated ability to plan, organize, schedule and prioritize work and analyze and problem-solve issues/problems.
Demonstrated ability to communicate effectively through verbal, nonverbal, written, electronic and social media.
Demonstrated ability to employ effective conflict resolution and reconciliation approaches and techniques.
Demonstrated ability to promote staff morale, cooperation, assertiveness, creative planning for change and innovations, implementation of policies/protocols and ongoing professional development of self.
Demonstrated ability to develop rapport, trust and ethical relationships with staff, clients/families, family care providers and other health care professionals.
Demonstrated ability to develop and deliver educational programs and materials for staff/patients/clients and families based on educations theories, principles and best practices.
Knowledge of basic research, e.g. research ethics, research question, hypothesis and qualitative and quantitative data analyses methods.
Demonstrated skill in the use of medical equipment and supplies appropriate to designated area.
Demonstrated skill in CPR techniques.
Demonstrated computer literacy to operate a computerized client care information system as well as applicable word processing, spreadsheet and database software applications.
Ability to operate related equipment.
Demonstrated physical ability to perform the duties of the position.
Closing Statement
The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.
As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.
WHY JOIN VANCOUVER COASTAL HEALTH?
VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.
Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
Grow your career with employer-paid training and leadership development opportunities
Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
Award-winning recognition programs to honour staff, medical staff and volunteers
Access to exclusive discount offers and deals for VCH staff
At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation. Vancouver Coastal Health is proud to be recognized as one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada's Top Employers for Young People and BC’s Top Employers in 2026.
Only short-listed applicants will be contacted for this posting.
Jun 01, 2026
Temporary
minimum Nurse to Patient Ratios (mNPRs)
Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and strengthening quality of care across the health system. mNPRs set the minimum number of nurses providing care to patients on a given unit. In British Columbia, mNPRs are developed in partnership with the Ministry of Health, the BC Nurses’ Union (BCNU) and health organizations. Guided by our values: We Care for Everyone, We Are Always Learning and We Strive for Better Results, we remain committed to fostering quality practice and learning environments where nurses can grow and thrive.
Salary Details
The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr.
Job Summary
Come work as a Clinical Coordinator, Community, Acute & Long Term Care with Vancouver Coastal Health (VCH) at Bella Coola General Hospital in Bella Coola, BC! Apply now to join the team!
Provides leadership, supervision and guidance to designated staff and coordinates work activities to ensure an efficient and high standard of care and effective utilization of client/patient/resident care resources to meet operational needs. Facilitates successful resolution to customer service/client relations issues. Ensures a safe and healthy workplace for clients/patients/residents and staff. Provides clinical leadership and supervision to designated staff to achieve excellence in client/patient/resident care. Acts as a clinical resource for staff, supports staff training and development and promotes education and research. Assists Manager with performing administrative duties and coordinates staffing and scheduling. Provides input into proposals, budget policies and procedures. In collaboration with leadership team and other health care providers, strives to achieve excellence in client and family centered care and enhancement in quality of life.
Practices within the context of a client and family centred care model, and in accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice and Code of Ethics for registered nurses. Practices within the scope of practice as set by the organization, as per VCH policies and guidelines/clinical practice documents and within own competence. This practice is aligned with the vision, mission, goals and values of the organization.
ABOUT BELLA COOLA, BC
Bella Coola sits in a mountain valley at the head of the North Bentinck Channel, 500 km north of Vancouver, with a population of about 1800 people. The community is at the end of a long, truly magnificent fjord, on the mainland coast of British Columbia. Bella Coola General Hospital has 10 acute bed, 5 long term care beds and a 3 bed emergency department open 24/7, along with a laboratory, diagnostic imaging services, Telehealth, Mental Health, Public Health, Home & Community Support Services. Also within the hospital are a medical clinic and a pharmacy.
Qualifications
Education & Experience
Current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNP).
Three (3) year’s recent clinical experience in the community that is relevant to the specific clinical area of employment and one (1) years' recent supervisory experience or an equivalent combination of training, education and experience.
Valid BC Driver’s License required as local area travel may require the use of a personal vehicle.
Knowledge, Skills & Abilities
Knowledge of clinical practice related to care management, interventions and care of the designated client populations and the ability to integrate this knowledge within the interprofessional team and community agencies.
Knowledge and demonstrated skill in the provision of evidence-based clinical practice related to designated client population(s).
Knowledge of provincial acts, regulations and program policies and guidelines related to community care.
Knowledge of community resources and other related health services available for client/family support.
Knowledge of other health care disciplines and their role in client care.
Knowledge of community and regional initiatives that may impact client care, resource access or practice guidelines in local setting.
Demonstrated ability to provide leadership, supervision and work direction.
Demonstrated ability to work collaboratively as a member of an interprofessional team.
Demonstrated ability to adjust to new or unexpected events.
Demonstrated ability to plan, organize, schedule and prioritize work and analyze and problem-solve issues/problems.
Demonstrated ability to communicate effectively through verbal, nonverbal, written, electronic and social media.
Demonstrated ability to employ effective conflict resolution and reconciliation approaches and techniques.
Demonstrated ability to promote staff morale, cooperation, assertiveness, creative planning for change and innovations, implementation of policies/protocols and ongoing professional development of self.
Demonstrated ability to develop rapport, trust and ethical relationships with staff, clients/families, family care providers and other health care professionals.
Demonstrated ability to develop and deliver educational programs and materials for staff/patients/clients and families based on educations theories, principles and best practices.
Knowledge of basic research, e.g. research ethics, research question, hypothesis and qualitative and quantitative data analyses methods.
Demonstrated skill in the use of medical equipment and supplies appropriate to designated area.
Demonstrated skill in CPR techniques.
Demonstrated computer literacy to operate a computerized client care information system as well as applicable word processing, spreadsheet and database software applications.
Ability to operate related equipment.
Demonstrated physical ability to perform the duties of the position.
Closing Statement
The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.
As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.
WHY JOIN VANCOUVER COASTAL HEALTH?
VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.
Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
Grow your career with employer-paid training and leadership development opportunities
Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
Award-winning recognition programs to honour staff, medical staff and volunteers
Access to exclusive discount offers and deals for VCH staff
At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation. Vancouver Coastal Health is proud to be recognized as one of Canada’s Top Employers, Canada’s Best Diversity Employers, Canada's Top Employers for Young People and BC’s Top Employers in 2026.
Only short-listed applicants will be contacted for this posting.
minimum Nurse to Patient Ratios (mNPRs)
Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and strengthening quality of care across the health system. mNPRs set the minimum number of nurses providing care to patients on a given unit. In British Columbia, mNPRs are developed in partnership with the Ministry of Health, the BC Nurses’ Union (BCNU) and health organizations. Guided by our values: We Care for Everyone, We Are Always Learning and We Strive for Better Results, we remain committed to fostering quality practice and learning environments where nurses can grow and thrive.
Salary Details
The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr.
Job Summary
Come work as a Clinical Coordinator, Mental Health & Addictions with Vancouver Coastal Health (VCH) at Bella Coola General Hospital in Bella Coola, BC! Apply now to join the team!
Coordinates client care activities to deliver primary care, mental health and addiction services including housing and crisis intervention to designated residents/clients/patients. Leads the planning and implementation of innovative approaches for delivering quality and efficient services to support/promote health and illness prevention strategies. Supervises and guides designated staff. Consults and collaborates with the interdisciplinary team and family members and applies the principles of recovery to provide treatment and case management services that are both inclusionary and flexible for individuals with mental illness and concurrent disorders. Acts as a clinical resource for staff, supports staff training and development and promotes education and research. Assists Manager with performing administrative duties and coordinates staffing, scheduling and clinical research activities. Provides input into proposals, budget policies and procedures. In collaboration with leadership team and other health care providers, strives to achieve excellence in client and family centered care and enhancement in quality of life.
Practices within the context of a client and family centered care model, and in accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice and Code of Ethics for registered nurses and registered psychiatric nurses. Practices within the scope of practice as set by the organization, as per VCH policies and guidelines/clinical practice documents and within own competence. This practice is aligned with the vision, mission, goals and values of the organization as well as with the concept of the client and family centered care model.
ABOUT BELLA COOLA, BC
Bella Coola sits in a mountain valley at the head of the North Bentinck Channel, 500 km north of Vancouver, with a population of about 1800 people. The community is at the end of a long, truly magnificent fjord, on the mainland coast of British Columbia. Bella Coola General Hospital has 10 acute bed, 5 long term care beds and a 3 bed emergency department open 24/7, along with a laboratory, diagnostic imaging services, Telehealth, Mental Health, Public Health, Home & Community Support Services. Also within the hospital are a medical clinic and a pharmacy.
Qualifications
Education & Experience
Current practicing registration as a Registered Nurse or Registered Psychiatric Nurse with the British Columbia College of Nurses and Midwives (BCCNM).
Completion of post basic specialty nursing certificate/program, where applicable and three (3) years' recent, related experience in the designated clinical area including one (1) year related administrative/supervisory experience, or an equivalent combination of education, training and experience.
Valid BC Driver's License and access to personal vehicle for business-related purposes.
Knowledge, Skills & Abilities
Comprehensive knowledge of mental disorders, addictions and concurrent disorders and the treatment and principles of recovery in mental illness and addictions.
Comprehensive knowledge of Psychosocial Rehabilitation methodology, chemical dependency and addictions treatment, psychopharmacology (indications and side-effects) and psychotherapeutic and counseling skills.
Demonstrated ability to provide effective leadership, supervision, work direction and consultation.
Ability to conduct comprehensive mental health and addictions clinical and risk assessments, formulate treatment and discharge plans and provide crisis intervention.
Demonstrated knowledge of mental health and addiction housing models and resources.
Knowledge of evidence-based best practices and issues in the care and treatment of mental disorders, addictions and concurrent disorders.
Demonstrated ability to communicate (verbally and in writing) and collaborate effectively with clients and their families, coworkers, physicians, other health care staff and staff of external agencies.
Knowledge of evidence informed nursing practice related to designated clinical area.
Knowledge of legislation and government policies and procedures that relate to the service population.
Ability to apply knowledge of theory and practice to a case management process
Knowledge of relevant primary, secondary and tertiary care programs, residential and other community resources.
Knowledge of health care disciplines and their role in client care and service provision.
Demonstrated ability to develop and deliver educational materials for staff/clients and families based on education theories, principles and best practices.
Demonstrated ability to promote a supportive, creative learning environment and continuous quality improvement.
Demonstrated analytical, problem solving and conflict resolution skills.
Demonstrated ability to plan, organize and prioritize work.
Demonstrated ability to work collaboratively as a member of an interdisciplinary team.
Demonstrated ability to set priorities, adjust to unexpected events, mediate and deal with conflict.
Demonstrated ability to lead change and support staff through transition.
Knowledge of basic research, e.g. research ethics, research question, hypothesis and qualitative and quantitative data analysis methods.
Demonstrated skill in clinical techniques and the use of applicable equipment and supplies.
Demonstrated skill in CPR techniques.
Demonstrated ability to operate related equipment including applicable software applications.
Demonstrated physical ability to perform the duties of the position.
Closing Statement
Vancouver Coastal Health is committed to valuing diversity within our workforce. VCH encourages Indigenous applicants who identify as Indigenous (including First Nations, Metis or Inuit), who may not possess all required qualifications but would become job ready through Employer provided training, orientation or mentoring, to apply.
The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.
As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.
WHY JOIN VANCOUVER COASTAL HEALTH?
VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.
Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
Grow your career with employer-paid training and leadership development opportunities
Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
Award-winning recognition programs to honour staff, medical staff and volunteers
Access to exclusive discount offers and deals for VCH staff
At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.
Vancouver Coastal Health is proud to be recognized as one of Canada's Top Employers, Canada’s Best Diversity Employers, Canada's Top Employers for Young People and BC’s Top Employers in 2026.
Only short-listed applicants will be contacted for this posting.
Jun 01, 2026
Full time
minimum Nurse to Patient Ratios (mNPRs)
Vancouver Coastal Health (VCH) is proud to be part of the provincial implementation of minimum Nurse to Patient Ratios (mNPRs), an initiative aimed at enhancing nursing practice and strengthening quality of care across the health system. mNPRs set the minimum number of nurses providing care to patients on a given unit. In British Columbia, mNPRs are developed in partnership with the Ministry of Health, the BC Nurses’ Union (BCNU) and health organizations. Guided by our values: We Care for Everyone, We Are Always Learning and We Strive for Better Results, we remain committed to fostering quality practice and learning environments where nurses can grow and thrive.
Salary Details
The salary range for this position is CAD $49.20/Hr. - CAD $63.47/Hr.
Job Summary
Come work as a Clinical Coordinator, Mental Health & Addictions with Vancouver Coastal Health (VCH) at Bella Coola General Hospital in Bella Coola, BC! Apply now to join the team!
Coordinates client care activities to deliver primary care, mental health and addiction services including housing and crisis intervention to designated residents/clients/patients. Leads the planning and implementation of innovative approaches for delivering quality and efficient services to support/promote health and illness prevention strategies. Supervises and guides designated staff. Consults and collaborates with the interdisciplinary team and family members and applies the principles of recovery to provide treatment and case management services that are both inclusionary and flexible for individuals with mental illness and concurrent disorders. Acts as a clinical resource for staff, supports staff training and development and promotes education and research. Assists Manager with performing administrative duties and coordinates staffing, scheduling and clinical research activities. Provides input into proposals, budget policies and procedures. In collaboration with leadership team and other health care providers, strives to achieve excellence in client and family centered care and enhancement in quality of life.
Practices within the context of a client and family centered care model, and in accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice and Code of Ethics for registered nurses and registered psychiatric nurses. Practices within the scope of practice as set by the organization, as per VCH policies and guidelines/clinical practice documents and within own competence. This practice is aligned with the vision, mission, goals and values of the organization as well as with the concept of the client and family centered care model.
ABOUT BELLA COOLA, BC
Bella Coola sits in a mountain valley at the head of the North Bentinck Channel, 500 km north of Vancouver, with a population of about 1800 people. The community is at the end of a long, truly magnificent fjord, on the mainland coast of British Columbia. Bella Coola General Hospital has 10 acute bed, 5 long term care beds and a 3 bed emergency department open 24/7, along with a laboratory, diagnostic imaging services, Telehealth, Mental Health, Public Health, Home & Community Support Services. Also within the hospital are a medical clinic and a pharmacy.
Qualifications
Education & Experience
Current practicing registration as a Registered Nurse or Registered Psychiatric Nurse with the British Columbia College of Nurses and Midwives (BCCNM).
Completion of post basic specialty nursing certificate/program, where applicable and three (3) years' recent, related experience in the designated clinical area including one (1) year related administrative/supervisory experience, or an equivalent combination of education, training and experience.
Valid BC Driver's License and access to personal vehicle for business-related purposes.
Knowledge, Skills & Abilities
Comprehensive knowledge of mental disorders, addictions and concurrent disorders and the treatment and principles of recovery in mental illness and addictions.
Comprehensive knowledge of Psychosocial Rehabilitation methodology, chemical dependency and addictions treatment, psychopharmacology (indications and side-effects) and psychotherapeutic and counseling skills.
Demonstrated ability to provide effective leadership, supervision, work direction and consultation.
Ability to conduct comprehensive mental health and addictions clinical and risk assessments, formulate treatment and discharge plans and provide crisis intervention.
Demonstrated knowledge of mental health and addiction housing models and resources.
Knowledge of evidence-based best practices and issues in the care and treatment of mental disorders, addictions and concurrent disorders.
Demonstrated ability to communicate (verbally and in writing) and collaborate effectively with clients and their families, coworkers, physicians, other health care staff and staff of external agencies.
Knowledge of evidence informed nursing practice related to designated clinical area.
Knowledge of legislation and government policies and procedures that relate to the service population.
Ability to apply knowledge of theory and practice to a case management process
Knowledge of relevant primary, secondary and tertiary care programs, residential and other community resources.
Knowledge of health care disciplines and their role in client care and service provision.
Demonstrated ability to develop and deliver educational materials for staff/clients and families based on education theories, principles and best practices.
Demonstrated ability to promote a supportive, creative learning environment and continuous quality improvement.
Demonstrated analytical, problem solving and conflict resolution skills.
Demonstrated ability to plan, organize and prioritize work.
Demonstrated ability to work collaboratively as a member of an interdisciplinary team.
Demonstrated ability to set priorities, adjust to unexpected events, mediate and deal with conflict.
Demonstrated ability to lead change and support staff through transition.
Knowledge of basic research, e.g. research ethics, research question, hypothesis and qualitative and quantitative data analysis methods.
Demonstrated skill in clinical techniques and the use of applicable equipment and supplies.
Demonstrated skill in CPR techniques.
Demonstrated ability to operate related equipment including applicable software applications.
Demonstrated physical ability to perform the duties of the position.
Closing Statement
Vancouver Coastal Health is committed to valuing diversity within our workforce. VCH encourages Indigenous applicants who identify as Indigenous (including First Nations, Metis or Inuit), who may not possess all required qualifications but would become job ready through Employer provided training, orientation or mentoring, to apply.
The hours of work including days off and work area may be subject to change consistent with operational requirements and the provision of the Collective Agreement and applicable statutes.
As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process.
WHY JOIN VANCOUVER COASTAL HEALTH?
VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and "going first" when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.
Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
Grow your career with employer-paid training and leadership development opportunities
Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
Award-winning recognition programs to honour staff, medical staff and volunteers
Access to exclusive discount offers and deals for VCH staff
At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.
Vancouver Coastal Health is proud to be recognized as one of Canada's Top Employers, Canada’s Best Diversity Employers, Canada's Top Employers for Young People and BC’s Top Employers in 2026.
Only short-listed applicants will be contacted for this posting.
Vacancy Status: Please note that this posting is for a temporary 8 week contract position
Pay Rate: $35.80 - $41.96 per hour
Location: 1767 Dundas St E, Mississauga, ON, L4X 1L5
General Responsibilities
The HHP Team Lead supports the efficient and effective operations of HHP services and staff. Supervises the work of the Homeless Health Program, including both in-shelter and outreach interprofessional teams.
Accountability
The Team Lead (Nursing) reports to the Manager of the appropriate program
Specific responsibilities
Reporting to the Manager – Clinical Community Care, the HHP Team Lead supports the efficient and effective operations of HHP services and staff.
Supervises the work of the Homeless Health Program, including both in-shelter and outreach interprofessional teams, according to planning guidelines and operational policies of the Homeless Health program and WellFort Community Health Services.
Acts as a professional role model, mentor and change agent for staff by demonstrating clinical expertise and evidence of ongoing professional development.
Works with team members and Management to ensure adequate staffing requirements are met for both in-shelter and community outreach model, including creation of draft schedules to be reviewed and approved by leadership in alignment with the employment standards act and WellFort policies.
Holds regular team meetings and huddles to keep team members appraised of Key Performance Indicators (KPI’s) and information necessary for excellent service delivery and team effectiveness.
Provides clinical leadership and direction by ensuring patient care is delivered according to professional nursing standards and in accordance with policies and procedures.
In collaboration with the service delivery team, contributes to the delivery of the client’s care plan.
Works under delegated acts as necessary with primary care team.
Partners across other service providers external to WellFort to coordinate and support integrated care.
Documents problems identified using a specified framework.
Selects and implements strategies or interventions from established care plans in consultation with client and/or caregiver and health care delivery team.
Utilizes adult learning principles and established training materials to teach and enhance skill levels of service providers.
Meets with individual team members to build education and learning plans and provides input to annual PDP.
Acts as clinical resource to the service delivery team.
Demonstrates effective time management, planning and organization of day’s work activities and of team members.
Works collaboratively with clinical and non-clinical staff, allied health, community partners across the Peel shelter system, and other relevant partners in the advancement of the care model; ensures role clarity in the different functions of clinical and nonclinical staff.
Participates in staff planning and orientation of new staff, including EMR training.
Responsible for first line risk mitigation strategies for client or staff incidents.
Supports the building of an integrated team of both WellFort CHS and other Community Services staff working as one team.
Bridges programming between the Safe Consumption Site, Bloom program and Homeless Health programming as well as the comprehensive WellFort CHS services to support an integrated model of care.
Qualifications
Diploma or degree in nursing from a recognized community college or university. Baccalaureate degree an asset.
Registration with the College of Nurses of Ontario and in good standing.
Nursing experience in a variety of care settings one of which must include community health, primary care and structurally vulnerable and homeless care.
Team Lead or supervisory experienced preferred.
Experience working in a Safe Consumption Site or Homeless shelter environment in the past is preferred.
Coaching, mentoring and conflict resolution skills.
Experience working with communities and individuals who face barriers accessing tradition health care institutions such as poverty, discrimination, mental health and substance use issues.
Program planning experience considered an asset.
An understanding of and critical analysis of the determinants of health and social factors, such as power dynamics that affect individual, organizational and community health.
Excellent written communication and oral skills that meet the needs of the individual and/or community at the appropriate literacy level.
Experience working with confidential and time sensitive documents and information.
Excellent interpersonal skills and the ability to multitask in a fast paced environment.
Experience working in a value based non-profit or social services organization.
Demonstrated ability to work independently and interdependently in an interdisciplinary team environment in which the skills and responsibilities of each team member are recognized and respected.
Demonstrated proficiency in the use of computers and various computer software applications, such as Electronic Medical Record (EMR).
Languages relevant to Peel Region residents is a definite asset.
Requirements:
Valid First Aid & CPR Certification
Must present a Vulnerable Sector Check that meets the employer’s standard
Completed 2-Step TB Test
Must be available to work weekends and statutory holidays
DISCLAIMER: This job description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listening of activities, duties or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.
APPLY
Requests for accommodation due to disability can be made at any stage in the recruitment process.
The successful candidate will demonstrate a willingness to participate in WellFort’s commitment to becoming an inclusive, barrier-free health centre and an ability to work in an interdisciplinary team. We encourage applications from individuals who can identify with the diverse communities we serve and invite these candidates to voluntarily share their relevant identities as part of their application.
We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted. No agencies.
VACCINATION REQUIREMENT
As a condition of employment, new WellFort staff must be fully compliant with our Vaccination Policy unless they have received an exemption from vaccination under the Ontario Human Rights Code. Proof of vaccination status will be required before the first day of work or, proof of religious or medical exemption, if or where applicable.
As part of WellFort’s hiring process, we use artificial intelligence (AI) tools to assist in screening and evaluating applications. All final hiring decisions are made by our human recruitment team.
May 29, 2026
Temporary
Vacancy Status: Please note that this posting is for a temporary 8 week contract position
Pay Rate: $35.80 - $41.96 per hour
Location: 1767 Dundas St E, Mississauga, ON, L4X 1L5
General Responsibilities
The HHP Team Lead supports the efficient and effective operations of HHP services and staff. Supervises the work of the Homeless Health Program, including both in-shelter and outreach interprofessional teams.
Accountability
The Team Lead (Nursing) reports to the Manager of the appropriate program
Specific responsibilities
Reporting to the Manager – Clinical Community Care, the HHP Team Lead supports the efficient and effective operations of HHP services and staff.
Supervises the work of the Homeless Health Program, including both in-shelter and outreach interprofessional teams, according to planning guidelines and operational policies of the Homeless Health program and WellFort Community Health Services.
Acts as a professional role model, mentor and change agent for staff by demonstrating clinical expertise and evidence of ongoing professional development.
Works with team members and Management to ensure adequate staffing requirements are met for both in-shelter and community outreach model, including creation of draft schedules to be reviewed and approved by leadership in alignment with the employment standards act and WellFort policies.
Holds regular team meetings and huddles to keep team members appraised of Key Performance Indicators (KPI’s) and information necessary for excellent service delivery and team effectiveness.
Provides clinical leadership and direction by ensuring patient care is delivered according to professional nursing standards and in accordance with policies and procedures.
In collaboration with the service delivery team, contributes to the delivery of the client’s care plan.
Works under delegated acts as necessary with primary care team.
Partners across other service providers external to WellFort to coordinate and support integrated care.
Documents problems identified using a specified framework.
Selects and implements strategies or interventions from established care plans in consultation with client and/or caregiver and health care delivery team.
Utilizes adult learning principles and established training materials to teach and enhance skill levels of service providers.
Meets with individual team members to build education and learning plans and provides input to annual PDP.
Acts as clinical resource to the service delivery team.
Demonstrates effective time management, planning and organization of day’s work activities and of team members.
Works collaboratively with clinical and non-clinical staff, allied health, community partners across the Peel shelter system, and other relevant partners in the advancement of the care model; ensures role clarity in the different functions of clinical and nonclinical staff.
Participates in staff planning and orientation of new staff, including EMR training.
Responsible for first line risk mitigation strategies for client or staff incidents.
Supports the building of an integrated team of both WellFort CHS and other Community Services staff working as one team.
Bridges programming between the Safe Consumption Site, Bloom program and Homeless Health programming as well as the comprehensive WellFort CHS services to support an integrated model of care.
Qualifications
Diploma or degree in nursing from a recognized community college or university. Baccalaureate degree an asset.
Registration with the College of Nurses of Ontario and in good standing.
Nursing experience in a variety of care settings one of which must include community health, primary care and structurally vulnerable and homeless care.
Team Lead or supervisory experienced preferred.
Experience working in a Safe Consumption Site or Homeless shelter environment in the past is preferred.
Coaching, mentoring and conflict resolution skills.
Experience working with communities and individuals who face barriers accessing tradition health care institutions such as poverty, discrimination, mental health and substance use issues.
Program planning experience considered an asset.
An understanding of and critical analysis of the determinants of health and social factors, such as power dynamics that affect individual, organizational and community health.
Excellent written communication and oral skills that meet the needs of the individual and/or community at the appropriate literacy level.
Experience working with confidential and time sensitive documents and information.
Excellent interpersonal skills and the ability to multitask in a fast paced environment.
Experience working in a value based non-profit or social services organization.
Demonstrated ability to work independently and interdependently in an interdisciplinary team environment in which the skills and responsibilities of each team member are recognized and respected.
Demonstrated proficiency in the use of computers and various computer software applications, such as Electronic Medical Record (EMR).
Languages relevant to Peel Region residents is a definite asset.
Requirements:
Valid First Aid & CPR Certification
Must present a Vulnerable Sector Check that meets the employer’s standard
Completed 2-Step TB Test
Must be available to work weekends and statutory holidays
DISCLAIMER: This job description indicates the key responsibilities and core functions of the position. It is not designed to cover or contain a comprehensive listening of activities, duties or responsibilities required by the incumbent. Incumbent may be asked to perform other duties as required.
APPLY
Requests for accommodation due to disability can be made at any stage in the recruitment process.
The successful candidate will demonstrate a willingness to participate in WellFort’s commitment to becoming an inclusive, barrier-free health centre and an ability to work in an interdisciplinary team. We encourage applications from individuals who can identify with the diverse communities we serve and invite these candidates to voluntarily share their relevant identities as part of their application.
We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted. No agencies.
VACCINATION REQUIREMENT
As a condition of employment, new WellFort staff must be fully compliant with our Vaccination Policy unless they have received an exemption from vaccination under the Ontario Human Rights Code. Proof of vaccination status will be required before the first day of work or, proof of religious or medical exemption, if or where applicable.
As part of WellFort’s hiring process, we use artificial intelligence (AI) tools to assist in screening and evaluating applications. All final hiring decisions are made by our human recruitment team.
Vacancy Status: Please note that this posting is for an existing position
Job Type: Contract (until the end of June 2026 with possibility of extension)
Hourly Pay Rate Range: $35.80 - $41.96
About WellFort
Vision: A healthier community where everyone belongs. Mission: High quality, accessible care for all. Values: Client-Centred • Collaboration • Accountability • Respect • Diversity • Equity
WellFort Community Health Services is a values-based, non-profit, multi-service organization committed to reducing barriers to care and improving the health of our communities. We provide services from an equity-focused, trauma-informed, and culturally responsive approach to individuals and families, many of whom have experienced systemic barriers and health inequities.
We prioritize populations who experience barriers to health and accessing services, including newcomers and refugees, people experiencing homelessness, racialized communities, those living with low income, and individuals living with complex mental health, substance use, or chronic conditions.
Program Overview
The Specialized Clinical Refugee Health Team, funded by Ontario Health, provides comprehensive, culturally safe, and trauma-informed primary care and wraparound supports for refugees and refugee claimants with complex health and social needs. Care is delivered at WellFort’s two sites and through outreach to community locations where refugees are being housed, including hotels, in partnership with settlement agencies and local health providers.
Position Summary
The Team Lead (Nursing) will monitor, coordinate, and supervise clinical care delivery within the Refugee Clinic and related outreach activities. The Team Lead acts as a clinical leader, mentor, and advocate, ensuring safe, high-quality, client-centered care in alignment with WellFort policies, nursing standards, and equity-focused, trauma-informed practice.
This role blends direct client care, health promotion, team leadership, community engagement, and program development, with responsibilities extending across Refugee Clinic sites and offsite locations where refugee clients are being supported. The Team Lead may also be assigned other duties, projects, or program support activities as required to meet organizational and client care needs.
Accountability
The Team Lead will:
Practice within the full scope of practice as defined by the College of Nurses of Ontario (CNO) Registered Nurse Practice Standard, Nursing Act (1991), and Regulated Health Professions Act (1991).
Maintain privacy and confidentiality in accordance with the CNA Professional Code of Ethics and WellFort policies.
Ensure compliance with organizational policies, procedures, and funder requirements.
Key Responsibilities
Leadership & Team Supervision
Supervise, mentor, and support the clinical team within the Refugee Clinic and outreach settings.
Ensure staffing coverage meets program and regulatory requirements; create draft schedules for approval.
Hold regular team meetings and huddles to communicate priorities, KPIs, and program updates.
Act as a clinical resource, supporting evidence-informed practice and professional development.
Participate in onboarding, orientation, and competency development for new staff.
Build a cohesive, integrated team within the Refugee Clinic and with external partners supporting refugee health.
Direct Care & Clinical Leadership
Deliver holistic, client-centered care, including health assessments, chronic disease management, health promotion, and harm reduction interventions.
Collaborate with Nurse Practitioners, primary care teams, and community partners to develop, implement, and evaluate client care plans including supporting and facilitating primary care attachment for clients who do not have a regular primary care provider.
Conduct nursing assessments, provide health education, counselling, and follow-up care per CNO standards.
Respond to urgent situations, including overdoses, within scope of practice and operational policies.
Support clients in accessing broader health and social services.
Health Promotion & Education
Develop and deliver health promotion initiatives, workshops, and educational materials for clients and the community.
Identify health trends among priority populations to inform program planning and advocacy.
Act as a resource to staff and partner agencies regarding primary care, harm reduction, and health promotion.
Support client self-management, lifestyle changes, and preventive care programs.
Advocacy & Community Engagement
Advocate for clients to reduce barriers to accessing care and services.
Support equitable access for populations facing systemic barriers.
Engage with community partners to enhance integrated care and promote healthy public policy.
Participate in collaborative community initiatives, education, and outreach activities.
Administration & Program Development
Maintain accurate, timely electronic documentation (EMR, reports, encounters, requisitions).
Contribute to policy and protocol development for care delivery and professional practice.
Monitor, report, and evaluate program data per funder and organizational requirements.
Manage supplies, medications, and equipment per policy.
Support student education, clinical supervision, and staff development initiatives.
Professional Development & Research
Maintain professional competence per CNO standards.
Participate in quality improvement initiatives, audits, and clinical supervision.
Engage in ongoing learning, professional development, and reflective practice.
Participate in research or program evaluation as opportunities arise.
Qualifications
Diploma or degree in nursing; Baccalaureate preferred.
Registration in good standing with the College of Nurses of Ontario.
Minimum five years of nursing experience, including community health and care for structurally vulnerable populations; supervisory experience preferred.
Experience in homelessness, refugee care, or youth wellness settings preferred.
Strong coaching, mentoring, and conflict resolution skills.
Knowledge of social determinants of health, trauma-informed care, and equity principles.
Excellent written, verbal, and interpersonal communication skills.
Proficiency with EMRs and general computer applications.
Ability to work independently and collaboratively in interdisciplinary teams.
Additional languages relevant to community populations are an asset.
Job Requirements
Valid First Aid & CPR Certification
Vulnerable Sector Check meeting employer standards
Completed 2-Step TB Test
Access to a vehicle and willingness to travel to multiple sites (WellFort clinics in Brampton and Malton, hotels)
Availability to work weekends and statutory holidays as needed
Working Environment & Physical Demands
On-site at multiple WellFort locations (clinics, hotels, community hubs) with outreach and mobile care as needed.
Client-facing interactions with individuals experiencing crisis, mental health, or substance use challenges.
Combination of clinical, administrative, and leadership responsibilities.
APPLY
Requests for accommodation due to disability can be made at any stage in the recruitment process.
The successful candidate will demonstrate a willingness to participate in WellFort’s commitment to becoming an inclusive, barrier-free health centre and an ability to work in an interdisciplinary team. We encourage applications from individuals who can identify with the diverse communities we serve and invite these candidates to voluntarily share their relevant identities as part of their application.
We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted. No agencies.
VACCINATION REQUIREMENT
As a condition of employment, new WellFort staff must be fully compliant with our Vaccination Policy unless they have received an exemption from vaccination under the Ontario Human Rights Code. Proof of vaccination status will be required before the first day of work or, proof of religious or medical exemption, if or where applicable.
As part of WellFort’s hiring process, we use artificial intelligence (AI) tools to assist in screening and evaluating applications. All final hiring decisions are made by our human recruitment team.
Apr 08, 2026
Full time
Vacancy Status: Please note that this posting is for an existing position
Job Type: Contract (until the end of June 2026 with possibility of extension)
Hourly Pay Rate Range: $35.80 - $41.96
About WellFort
Vision: A healthier community where everyone belongs. Mission: High quality, accessible care for all. Values: Client-Centred • Collaboration • Accountability • Respect • Diversity • Equity
WellFort Community Health Services is a values-based, non-profit, multi-service organization committed to reducing barriers to care and improving the health of our communities. We provide services from an equity-focused, trauma-informed, and culturally responsive approach to individuals and families, many of whom have experienced systemic barriers and health inequities.
We prioritize populations who experience barriers to health and accessing services, including newcomers and refugees, people experiencing homelessness, racialized communities, those living with low income, and individuals living with complex mental health, substance use, or chronic conditions.
Program Overview
The Specialized Clinical Refugee Health Team, funded by Ontario Health, provides comprehensive, culturally safe, and trauma-informed primary care and wraparound supports for refugees and refugee claimants with complex health and social needs. Care is delivered at WellFort’s two sites and through outreach to community locations where refugees are being housed, including hotels, in partnership with settlement agencies and local health providers.
Position Summary
The Team Lead (Nursing) will monitor, coordinate, and supervise clinical care delivery within the Refugee Clinic and related outreach activities. The Team Lead acts as a clinical leader, mentor, and advocate, ensuring safe, high-quality, client-centered care in alignment with WellFort policies, nursing standards, and equity-focused, trauma-informed practice.
This role blends direct client care, health promotion, team leadership, community engagement, and program development, with responsibilities extending across Refugee Clinic sites and offsite locations where refugee clients are being supported. The Team Lead may also be assigned other duties, projects, or program support activities as required to meet organizational and client care needs.
Accountability
The Team Lead will:
Practice within the full scope of practice as defined by the College of Nurses of Ontario (CNO) Registered Nurse Practice Standard, Nursing Act (1991), and Regulated Health Professions Act (1991).
Maintain privacy and confidentiality in accordance with the CNA Professional Code of Ethics and WellFort policies.
Ensure compliance with organizational policies, procedures, and funder requirements.
Key Responsibilities
Leadership & Team Supervision
Supervise, mentor, and support the clinical team within the Refugee Clinic and outreach settings.
Ensure staffing coverage meets program and regulatory requirements; create draft schedules for approval.
Hold regular team meetings and huddles to communicate priorities, KPIs, and program updates.
Act as a clinical resource, supporting evidence-informed practice and professional development.
Participate in onboarding, orientation, and competency development for new staff.
Build a cohesive, integrated team within the Refugee Clinic and with external partners supporting refugee health.
Direct Care & Clinical Leadership
Deliver holistic, client-centered care, including health assessments, chronic disease management, health promotion, and harm reduction interventions.
Collaborate with Nurse Practitioners, primary care teams, and community partners to develop, implement, and evaluate client care plans including supporting and facilitating primary care attachment for clients who do not have a regular primary care provider.
Conduct nursing assessments, provide health education, counselling, and follow-up care per CNO standards.
Respond to urgent situations, including overdoses, within scope of practice and operational policies.
Support clients in accessing broader health and social services.
Health Promotion & Education
Develop and deliver health promotion initiatives, workshops, and educational materials for clients and the community.
Identify health trends among priority populations to inform program planning and advocacy.
Act as a resource to staff and partner agencies regarding primary care, harm reduction, and health promotion.
Support client self-management, lifestyle changes, and preventive care programs.
Advocacy & Community Engagement
Advocate for clients to reduce barriers to accessing care and services.
Support equitable access for populations facing systemic barriers.
Engage with community partners to enhance integrated care and promote healthy public policy.
Participate in collaborative community initiatives, education, and outreach activities.
Administration & Program Development
Maintain accurate, timely electronic documentation (EMR, reports, encounters, requisitions).
Contribute to policy and protocol development for care delivery and professional practice.
Monitor, report, and evaluate program data per funder and organizational requirements.
Manage supplies, medications, and equipment per policy.
Support student education, clinical supervision, and staff development initiatives.
Professional Development & Research
Maintain professional competence per CNO standards.
Participate in quality improvement initiatives, audits, and clinical supervision.
Engage in ongoing learning, professional development, and reflective practice.
Participate in research or program evaluation as opportunities arise.
Qualifications
Diploma or degree in nursing; Baccalaureate preferred.
Registration in good standing with the College of Nurses of Ontario.
Minimum five years of nursing experience, including community health and care for structurally vulnerable populations; supervisory experience preferred.
Experience in homelessness, refugee care, or youth wellness settings preferred.
Strong coaching, mentoring, and conflict resolution skills.
Knowledge of social determinants of health, trauma-informed care, and equity principles.
Excellent written, verbal, and interpersonal communication skills.
Proficiency with EMRs and general computer applications.
Ability to work independently and collaboratively in interdisciplinary teams.
Additional languages relevant to community populations are an asset.
Job Requirements
Valid First Aid & CPR Certification
Vulnerable Sector Check meeting employer standards
Completed 2-Step TB Test
Access to a vehicle and willingness to travel to multiple sites (WellFort clinics in Brampton and Malton, hotels)
Availability to work weekends and statutory holidays as needed
Working Environment & Physical Demands
On-site at multiple WellFort locations (clinics, hotels, community hubs) with outreach and mobile care as needed.
Client-facing interactions with individuals experiencing crisis, mental health, or substance use challenges.
Combination of clinical, administrative, and leadership responsibilities.
APPLY
Requests for accommodation due to disability can be made at any stage in the recruitment process.
The successful candidate will demonstrate a willingness to participate in WellFort’s commitment to becoming an inclusive, barrier-free health centre and an ability to work in an interdisciplinary team. We encourage applications from individuals who can identify with the diverse communities we serve and invite these candidates to voluntarily share their relevant identities as part of their application.
We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted. No agencies.
VACCINATION REQUIREMENT
As a condition of employment, new WellFort staff must be fully compliant with our Vaccination Policy unless they have received an exemption from vaccination under the Ontario Human Rights Code. Proof of vaccination status will be required before the first day of work or, proof of religious or medical exemption, if or where applicable.
As part of WellFort’s hiring process, we use artificial intelligence (AI) tools to assist in screening and evaluating applications. All final hiring decisions are made by our human recruitment team.
