Strategic, compassionate leader with extensive experience advancing quality improvement, risk management, patient/client experience, and system‑wide transformation. Strength in research‑informed, evidence‑driven approach to decision‑making, paired with a deep commitment to meaningful patient and family experience. Skilled at leading complex change, optimizing patient and service flow, and anticipating emerging system pressures.
Director, Research Centre
May 2022 - Mar 2026
Canadore College
- Provided strategic and operational leadership to establish a new Research Department, aligning its mandate with organizational priorities and system level needs.
- Increased funding to the College to over $2.5 million from both private and governmental funds.
- Provided oversight and direction to over 40 successful projects focusing on improved care quality, patient experience, business and industry needs, and community impact.
- Built foundational processes such as data management and monitoring, metric tracking and BI tool support, and business development and outcome tracking.
- Built strong relationships with regional, provincial, national, and international partners, mirroring the collaborative expectations of the Director role.
- Fostered a culture of learning, curiosity, and continuous improvement leading to meaningful change in development of new policies and guidelines.
Manager, Research Office
Mar 2020 - May 2022
Canadore College
- Strengthened organizational readiness for evidence‑informed planning by leading faculty and staff development of applied research projects, evaluation opportunities, and community-based needs assessments. Faculty led projects increased by 300 percent.
- Standardized metric tracking and adapted to fit needs of the organization as well as Ministry requirements.
- Improved internal processes to support efficient, transparent, and accountable research operations including the creation of guidelines for allocation of faculty
Client Service Leader
Oct 2014 - Mar 2020
One Kids Place
- Oversaw multidisciplinary clinical programs and teams across three regional branches (Huntsville, Parry Sound, North Bay), ensuring safe, high‑quality, and equitable service delivery.
- Developed and reported performance metrics for multiple ministry‑funded programs, supporting data‑informed decision‑making and accountability.
- Led policy and program development initiatives that improved service pathways, reduced barriers to access, and enhanced client and family experience particularly for Autism and Preschool Speech and Language programs.
- Supported grant submissions and strategic initiatives that expanded programming and improved system capacity increasing funding to over $1.5 million.
- Participated actively on Empowered Kids Ontario Best Practices Committee and fostering over 20 meaningful partnerships for the agency.
PhD, Sociology
Sep 2009 - Jan 2014
McMaster University
