Joan Langley

  • Director
  • May 06, 2025
Full time

Personal Summary

Strategic and globally experienced executive education leader with a clinical background and over a decade of cross-sector leadership across academia, healthcare, and technology. Proven expertise in developing and scaling postgraduate programmes, managing multi-disciplinary teams in matrix environments, and delivering high-impact learning experiences aligned with industry needs.

Work Experience

Programme Director: Senior Leader Apprenticeship (Health) & Executive MBA; Lecturer: Healthcare Management
Aug 2022 - Jul 2025 UCL Global Business School for Health
  • Lead the strategic, operational and academic direction of Apprenticeship and Executive MBA programs, delivering high-quality online executive education to senior healthcare leaders in the UK and globally.
  • Successfully established the Senior Leader Apprenticeship program, exceeding enrolment and financial targets the first year while maintaining compliance with regulatory frameworks.
  • Managed a team of 34 Teaching Assistants across all MSc and MBA programmes. Oversaw a matrix structure of academic, operations, and marketing teams, ensuring seamless program delivery.
  • Introduced and integrated simulation-based training to enhance and optimise learning experiences, aligning with cutting-edge educational practices.
  • Built and managed strategic relationships with NHS and corporate healthcare leaders, fostering collaboration to support program development and learner engagement.
  • Budget holder for Senior Leader Apprenticeship.

Academic Contributions:

  • Research: Healthcare Management, Leadership, and Organisational Behaviour.

Grant applications (e.g., NIHR) and supervised MSc research projects.

  • Teaching: Executive Education: Strategic Leadership, Health Policy, Change Management.

MSc Modules: Strategic Leadership in Healthcare, Innovation & Change in Healthcare, Changing Health Systems.

Supervised MSc business and research projects, cultivating critical thinking and application of advanced healthcare strategies.

Business Development Lead
Mar 2020 - Jun 2022 Arc Health
  • Collaborated with NHS stakeholders (CCGs/PCNs) to develop and refine Arc Health’s value proposition, aligning with strategic healthcare priorities.
  • Managed relationships with key stakeholders, including clinicians and healthcare management teams, fostering partnerships that supported organisational growth and innovation.
  • Successfully led the deployment of a HealthTech solution to two of the largest NHS trusts, directly improving clinical workflows and healthcare delivery.
  • Built and maintained a strong sales pipeline, achieving measurable growth in market presence and engagement.
  • Secured major contracts with two prominent NHS trusts, resulting in a 12% revenue increase, demonstrating commercial acumen and strategic alignment with healthcare needs.
Global Health Solution Specialist (Associate Medical Director)
Feb 2018 - Mar 2020 Shift Technology
  • Spearheaded the global expansion of healthcare solutions as a new business vertical, leveraging expertise in health insurance fraud detection algorithms across 5 international markets (UK, USA, France, Germany, and Japan).
  • Designed and executed a comprehensive go-to-market strategy, driving successful market entry in the UK and France and positioning the organization as a leader in healthcare fraud detection.
  • Secured two high-profile tenders with multinational organizations, showcasing commercial and strategic acumen in developing value-driven healthcare solutions.
  • Provided thought leadership on healthcare insurance fraud trends, shaping product development to meet market needs while navigating a competitive healthcare landscape.
  • Managed and coordinated cross-functional teams, ensuring alignment between product development and market requirements while maintaining compliance with regional regulations.
Interim Country Manager (Operations)
Sep 2016 - Feb 2018 Davos Holdings Ltd. (Mobinet Group.)
  • Directed operational management and maintained strategic relationships with Mobinet’s largest West African client (GT Bank), ensuring seamless business processes and high client satisfaction.
  • Standardized sales, marketing, and communication frameworks to support expansion into Uganda and Nigeria, strengthening brand consistency and market presence across diverse regions.
  • Collaborated with local NGOs and financial institutions to identify and implement initiatives for regional growth, successfully driving opportunities for business expansion into new markets.
  • Enhanced client engagement and strategic alignment, achieving a 25% growth in regional market penetration and revenue.
Entrepreneur-in-Residence
May 2016 - Sep 2016 METTÃ (Nest Venture Capital Fund)
  • Oversaw a portfolio of FinTech and HealthTech startups within the Nest Accelerator program, providing strategic guidance on fundraising, market positioning, and partnership development.
  • Facilitated cross-border collaboration between startups in Asia and Africa, leveraging Nest’s extensive ecosystem to unlock new market opportunities and foster innovation.
  • Advised startups on business development strategies, enabling them to secure key partnerships and navigate complex market entry challenges effectively.
  • Played a pivotal role in establishing strategic partnerships for startups, driving increased investment interest and enhancing their scalability.
Associate
Jan 2015 - May 2016 Shenzhen Joseph Investment
  • Developed and implemented valuation models and conducted comprehensive financial analyses for a ¥500MM investment fund, supporting data-driven strategic investment decisions.
  • Executed detailed due diligence processes on prospective investments, evaluating market risks and opportunities to guide the fund’s strategic direction and growth.
  • Thrived in a high-pressure, fast-paced environment, successfully managing core responsibilities while adapting to the complexities of the Chinese market.
Doctor (Surgical Trainee)
Jul 2012 - Jan 2015 NHS
  • Delivered comprehensive clinical care in a high-pressure surgical department while spearheading patient safety initiatives, enhancing overall service quality.
  • Designed and implemented targeted solutions to improve patient outcomes, driving increased efficiency and effectiveness in surgical workflows.
  • Acquired advanced analytical, problem-solving, management, and leadership skills through the rigorous Core Surgical Training program.
  • Successfully led the development and rollout of a patient safety protocol, achieving a measurable reduction in postoperative complications and improving care standards.

Education

Masters of Business Administration (MBA): International Healthcare Management
Sep 2018 - Jun 2020 Frankfurt School of Finance and Management
Bachelor of Medicine and Surgery
Sep 2007 - Jun 2012 University of Southampton

TotalYearsExperience

15