Position Overview:
The Director, Emergency Care provides strategic and operational leadership for a complex, multi-site Emergency Care program across SHN. This role is accountable for advancing a high-performing, integrated system of emergency services that delivers safe, high-quality, patient- and family-centred, and evidence-informed care.
Reporting to the Executive Vice President and Chief Nursing and Allied Health Professional Executive, the Director will foster a culture of clinical excellence, continuous improvement, innovation, education, and research, while strengthening partnerships across clinical programs, physician leadership, corporate services, and external stakeholders. The role is responsible for program performance, patient outcomes, quality and safety, staff engagement, and effective resource stewardship, ensuring alignment with SHN’s strategic priorities.
The successful candidate brings progressive leadership experience within a complex, multi-site acute care environment, including demonstrated success in leading change, advancing patient flow and access, and improving the patient and staff experience, ideally within Emergency Care.
Responsibilities:
Provide strategic and operational leadership to ensure systems, processes, and structures are in place to support timely, effective clinical decision-making and patient flow across Emergency Care services and the broader organization
Collaborate with Medical Directors, Program Business Managers, and interprofessional teams to establish and execute a clear program vision and strategy aligned with SHN’s mission, values, and strategic priorities
Champion a culture of quality, safety, and continuous improvement, ensuring compliance with accreditation standards, professional practice expectations, and regulatory requirements
Establish, monitor, and act on key performance indicators (KPIs), including patient flow, access, quality outcomes, and patient experience, leveraging data to inform decisions and drive improvement
Lead operational and capital planning, including stewardship of financial, human, and physical resources to optimize efficiency and value
Develop and advance business cases and strategic initiatives to enhance service delivery, capacity, and care models
Foster an environment of accountability, psychological safety, and team engagement, enabling high-performing teams and strong leadership at all levels
Enable and support clinical education, leadership development, and workforce planning, strengthening capability across the program
Partner with academic institutions and SHN Research Institute to advance innovation, research, and evidence-informed practice
Build strong internal and external partnerships, including with community providers and regional health system partners, to improve care integration and patient transitions
Demonstrate commitment to and embed the principles of Patient and Family Centred Care in all aspects of service delivery
Requirements:
Master’s degree in a clinical or health-related discipline; CHE or equivalent leadership designation preferred
5–7 years of progressive leadership experience in a complex acute care, multi-site environment, ideally within Emergency Services
Demonstrated success in leading system-level change, improving patient flow, and achieving sustainable performance outcomes
Strong knowledge of quality improvement methodologies (e.g., LEAN), performance measurement, and benchmarking practices
Proven ability to lead in a unionized environment, with a solid understanding of labour relations and workforce engagement strategies
Exceptional relationship-building skills, with demonstrated ability to influence, negotiate, and build consensus across diverse stakeholder groups, including physicians
Experience fostering a culture of accountability, inclusion, and high performance, with a focus on staff engagement and well-being
Strong team engagement, facilitation, and coaching skills to build team morale and improve culture and employee retention
Strong business and financial acumen, including planning, resource allocation, and utilization management
Strong fiscal experience including preparing budget proposals, briefing notes, and business cases, monitoring fiscal performance, and implementing strategies to improve efficiency and outcomes
Excellent communication, critical thinking, and decision-making skills, with the ability to operate effectively in a fast-paced, high-pressure environment
Demonstrated commitment to equity, diversity, and inclusion, with the ability to lead within a diverse patient and staff population
Strong track record of ethical leadership, professionalism, and organizational stewardship
Excellent work performance and attendance record
May 21, 2026
Full time
Position Overview:
The Director, Emergency Care provides strategic and operational leadership for a complex, multi-site Emergency Care program across SHN. This role is accountable for advancing a high-performing, integrated system of emergency services that delivers safe, high-quality, patient- and family-centred, and evidence-informed care.
Reporting to the Executive Vice President and Chief Nursing and Allied Health Professional Executive, the Director will foster a culture of clinical excellence, continuous improvement, innovation, education, and research, while strengthening partnerships across clinical programs, physician leadership, corporate services, and external stakeholders. The role is responsible for program performance, patient outcomes, quality and safety, staff engagement, and effective resource stewardship, ensuring alignment with SHN’s strategic priorities.
The successful candidate brings progressive leadership experience within a complex, multi-site acute care environment, including demonstrated success in leading change, advancing patient flow and access, and improving the patient and staff experience, ideally within Emergency Care.
Responsibilities:
Provide strategic and operational leadership to ensure systems, processes, and structures are in place to support timely, effective clinical decision-making and patient flow across Emergency Care services and the broader organization
Collaborate with Medical Directors, Program Business Managers, and interprofessional teams to establish and execute a clear program vision and strategy aligned with SHN’s mission, values, and strategic priorities
Champion a culture of quality, safety, and continuous improvement, ensuring compliance with accreditation standards, professional practice expectations, and regulatory requirements
Establish, monitor, and act on key performance indicators (KPIs), including patient flow, access, quality outcomes, and patient experience, leveraging data to inform decisions and drive improvement
Lead operational and capital planning, including stewardship of financial, human, and physical resources to optimize efficiency and value
Develop and advance business cases and strategic initiatives to enhance service delivery, capacity, and care models
Foster an environment of accountability, psychological safety, and team engagement, enabling high-performing teams and strong leadership at all levels
Enable and support clinical education, leadership development, and workforce planning, strengthening capability across the program
Partner with academic institutions and SHN Research Institute to advance innovation, research, and evidence-informed practice
Build strong internal and external partnerships, including with community providers and regional health system partners, to improve care integration and patient transitions
Demonstrate commitment to and embed the principles of Patient and Family Centred Care in all aspects of service delivery
Requirements:
Master’s degree in a clinical or health-related discipline; CHE or equivalent leadership designation preferred
5–7 years of progressive leadership experience in a complex acute care, multi-site environment, ideally within Emergency Services
Demonstrated success in leading system-level change, improving patient flow, and achieving sustainable performance outcomes
Strong knowledge of quality improvement methodologies (e.g., LEAN), performance measurement, and benchmarking practices
Proven ability to lead in a unionized environment, with a solid understanding of labour relations and workforce engagement strategies
Exceptional relationship-building skills, with demonstrated ability to influence, negotiate, and build consensus across diverse stakeholder groups, including physicians
Experience fostering a culture of accountability, inclusion, and high performance, with a focus on staff engagement and well-being
Strong team engagement, facilitation, and coaching skills to build team morale and improve culture and employee retention
Strong business and financial acumen, including planning, resource allocation, and utilization management
Strong fiscal experience including preparing budget proposals, briefing notes, and business cases, monitoring fiscal performance, and implementing strategies to improve efficiency and outcomes
Excellent communication, critical thinking, and decision-making skills, with the ability to operate effectively in a fast-paced, high-pressure environment
Demonstrated commitment to equity, diversity, and inclusion, with the ability to lead within a diverse patient and staff population
Strong track record of ethical leadership, professionalism, and organizational stewardship
Excellent work performance and attendance record
Waypoint Centre for Mental Health Care is an academic and teaching health system that provides specialized mental health, addiction and geriatric care. Located on the shores of Georgian Bay and comprised of a 315-bed hospital, an academic research institute, and a wide array of community-integrated clinical programs, Waypoint serves some of the most complex and disadvantaged individuals in Ontario and is the sole provider of high-secure forensic mental health services in the province. Waypoint’s 1,300+ staff change lives and bring hope by leading the advancement and delivery of excellent and compassionate care for people with mental illness and addictions, as well as to older adults living with complex medical and/or psychiatric conditions. The care they deliver on site, in the community and through partnerships is informed by innovative practices and – importantly – patient voices. Sponsored by the Catholic Health Sponsors of Ontario, Waypoint’s patients’ journeys are unique, their recovery supported with compassion, dignity and inclusivity. Waypoint is affiliated with the University of Toronto and has numerous academic partnerships. They are accredited by Accreditation Canada with Exemplary standing.
Waypoint Centre for Mental Health Care is a provincially renowned centre of excellence for mental health, addictions, and geriatric care, recognized for the effectiveness of our care, the impact of our research, and our transformative influence on the shape of our healthcare system. As servant leaders, we convene partners, foster coalitions, provide leadership and share expertise to solve complex problems and achieve remarkable healthcare experiences and outcomes together with our community. As a hub for research, innovation and training, we develop a prepared and resilient workforce and generate evidence that ignites possibilities and creates a brighter future.
Waypoint Centre for Mental Health Care is seeking a Vice President, Corporate Services and Chief Financial Officer to provide strategic and operational leadership across a broad portfolio that supports the organization’s mission and long-term direction. Reporting to the President and Chief Executive Officer and serving as a key member of the Senior Leadership Team, the Vice President will play a critical role in advancing organizational priorities through the effective leadership of corporate services, including finance, procurement and materials management, security, facilities operations and maintenance, housekeeping, and food services.
This role is accountable for ensuring that the organization’s corporate infrastructure enables the safe, consistent, and high-quality delivery of patient care. The Vice President will lead the development and implementation of integrated strategies, policies, and programs that align with Waypoint’s strategic plan while fostering a culture of innovation, collaboration, and continuous improvement. Working closely with internal leaders and external partners, the Vice President will contribute to organizational decision-making, resource allocation, and the advancement of key initiatives that support both operational excellence and long-term sustainability.
As Chief Financial Officer, the Vice President is responsible for the stewardship of the organization’s financial resources, including oversight of financial planning, budgeting, and reporting processes. This includes leading the development and execution of annual operating and capital budgets, ensuring compliance with regulatory requirements, and supporting balanced financial performance. The role also includes responsibility for contractual agreements, asset protection, and financial risk management, ensuring that the organization maintains strong fiscal discipline while supporting its strategic ambitions.
The Vice President will also lead complex operational functions and large-scale initiatives, including infrastructure and redevelopment projects, while maintaining effective relationships with a broad range of stakeholders across the healthcare system, government, and community partners. The role requires the ability to lead across multiple service areas, manage competing priorities, and drive alignment and execution in a dynamic and evolving environment.
The ideal candidate will bring senior leadership experience, with demonstrated expertise in strategic and operational planning, financial management, and organizational leadership. A graduate degree in business or a related field is required, along with a CPA designation. The candidate will bring experience working in the healthcare system, regulatory environment, and best practices in service delivery. The successful candidate will be an effective and collaborative leader who can build strong relationships, influence across the organization, and foster a high-performing, accountable, and engaged team.
This is an opportunity to contribute to a mission-driven organization committed to excellence in mental health care, bringing strong leadership, strategic insight, and operational discipline to a critical executive role.
The successful candidate will possess –
Graduate degree in business or related field.
7 - 10 years of progressive leadership experience in the healthcare environment.
Experience in strategic and operational planning, change management, capacity building, financial planning and stewardship, communication, relationship building, resource management, and risk management.
To express interest in this exciting opportunity, please submit your cover letter and resume, in confidence, to https://miramsbecker.com/opportunities/vp-corporate-services-and-cfo-waypoint .
For additional information contact Sarah Adams at sarah@miramsbecker.com .
Compensation: The annual salary range for this position is $225,000–$250,000, commensurate with qualifications and experience. Salary will be prorated according to the FTE percentage mutually agreed upon by the successful candidate and the employer.
Waypoint Centre for Mental Health Care and Mirams Becker Inc. are equal-opportunity employers committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage, and celebrate diversity. We are committed to providing accommodations throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.
May 20, 2026
Full time
Waypoint Centre for Mental Health Care is an academic and teaching health system that provides specialized mental health, addiction and geriatric care. Located on the shores of Georgian Bay and comprised of a 315-bed hospital, an academic research institute, and a wide array of community-integrated clinical programs, Waypoint serves some of the most complex and disadvantaged individuals in Ontario and is the sole provider of high-secure forensic mental health services in the province. Waypoint’s 1,300+ staff change lives and bring hope by leading the advancement and delivery of excellent and compassionate care for people with mental illness and addictions, as well as to older adults living with complex medical and/or psychiatric conditions. The care they deliver on site, in the community and through partnerships is informed by innovative practices and – importantly – patient voices. Sponsored by the Catholic Health Sponsors of Ontario, Waypoint’s patients’ journeys are unique, their recovery supported with compassion, dignity and inclusivity. Waypoint is affiliated with the University of Toronto and has numerous academic partnerships. They are accredited by Accreditation Canada with Exemplary standing.
Waypoint Centre for Mental Health Care is a provincially renowned centre of excellence for mental health, addictions, and geriatric care, recognized for the effectiveness of our care, the impact of our research, and our transformative influence on the shape of our healthcare system. As servant leaders, we convene partners, foster coalitions, provide leadership and share expertise to solve complex problems and achieve remarkable healthcare experiences and outcomes together with our community. As a hub for research, innovation and training, we develop a prepared and resilient workforce and generate evidence that ignites possibilities and creates a brighter future.
Waypoint Centre for Mental Health Care is seeking a Vice President, Corporate Services and Chief Financial Officer to provide strategic and operational leadership across a broad portfolio that supports the organization’s mission and long-term direction. Reporting to the President and Chief Executive Officer and serving as a key member of the Senior Leadership Team, the Vice President will play a critical role in advancing organizational priorities through the effective leadership of corporate services, including finance, procurement and materials management, security, facilities operations and maintenance, housekeeping, and food services.
This role is accountable for ensuring that the organization’s corporate infrastructure enables the safe, consistent, and high-quality delivery of patient care. The Vice President will lead the development and implementation of integrated strategies, policies, and programs that align with Waypoint’s strategic plan while fostering a culture of innovation, collaboration, and continuous improvement. Working closely with internal leaders and external partners, the Vice President will contribute to organizational decision-making, resource allocation, and the advancement of key initiatives that support both operational excellence and long-term sustainability.
As Chief Financial Officer, the Vice President is responsible for the stewardship of the organization’s financial resources, including oversight of financial planning, budgeting, and reporting processes. This includes leading the development and execution of annual operating and capital budgets, ensuring compliance with regulatory requirements, and supporting balanced financial performance. The role also includes responsibility for contractual agreements, asset protection, and financial risk management, ensuring that the organization maintains strong fiscal discipline while supporting its strategic ambitions.
The Vice President will also lead complex operational functions and large-scale initiatives, including infrastructure and redevelopment projects, while maintaining effective relationships with a broad range of stakeholders across the healthcare system, government, and community partners. The role requires the ability to lead across multiple service areas, manage competing priorities, and drive alignment and execution in a dynamic and evolving environment.
The ideal candidate will bring senior leadership experience, with demonstrated expertise in strategic and operational planning, financial management, and organizational leadership. A graduate degree in business or a related field is required, along with a CPA designation. The candidate will bring experience working in the healthcare system, regulatory environment, and best practices in service delivery. The successful candidate will be an effective and collaborative leader who can build strong relationships, influence across the organization, and foster a high-performing, accountable, and engaged team.
This is an opportunity to contribute to a mission-driven organization committed to excellence in mental health care, bringing strong leadership, strategic insight, and operational discipline to a critical executive role.
The successful candidate will possess –
Graduate degree in business or related field.
7 - 10 years of progressive leadership experience in the healthcare environment.
Experience in strategic and operational planning, change management, capacity building, financial planning and stewardship, communication, relationship building, resource management, and risk management.
To express interest in this exciting opportunity, please submit your cover letter and resume, in confidence, to https://miramsbecker.com/opportunities/vp-corporate-services-and-cfo-waypoint .
For additional information contact Sarah Adams at sarah@miramsbecker.com .
Compensation: The annual salary range for this position is $225,000–$250,000, commensurate with qualifications and experience. Salary will be prorated according to the FTE percentage mutually agreed upon by the successful candidate and the employer.
Waypoint Centre for Mental Health Care and Mirams Becker Inc. are equal-opportunity employers committed to an inclusive, barrier-free recruitment and selection process. We respect, encourage, and celebrate diversity. We are committed to providing accommodations throughout the recruitment process. If you require accommodation, please notify us and we will work with you to meet your needs.
THE OPPORTUNITY
The Roberts Smart Centre (RSC) is seeking a passionate, people centred, and forward-looking leader as its next Executive Director (ED). A community builder who is committed to advancing RSC’s mission of delivering safe, high-quality, trauma-informed mental health services for children and youth, the ED will play a critical role in strengthening culture, expanding partnerships, optimizing service utilization, and securing the resources required to meet growing community need.
Reporting to the Board of Directors and leading a skilled and committed management team that supports over 120 professional and front-line staff, the new Executive Director will be accountable for the overall leadership, sustainability, and performance of the organization. As RSC enters a period of transition and opportunity, including the building of a new facility and evolving system expectations, the ED will lead efforts to strengthen internal capacity, enhance operational effectiveness, and foster a strong organizational culture, while advancing external partnerships and initiatives that create conditions for sustained success.
Strategically minded, collaborative, and impact-focused, the ED will partner with the Board to define direction and shape the organization’s next strategic plan. Building on past successes and with an eye to future growth and development, this is a commitment to design programs, services, and partnerships that drive meaningful and lasting change for the young people RSC has been serving for over 50 years.
The Executive Director will lead with a collaborative and inclusive approach, supporting and developing staff while fostering a strong, integrated team culture. As a champion of diversity, equity, and inclusion, the ED will cultivate an environment where people of all individuals feel safe, supported, and empowered.
An experienced non-profit leader, the successful candidate will bring a strong foundation of external relations with demonstrated success creating and promoting partnerships and alliances. The ED will strategically build and strengthen relationships with partners across the mental health sector including hospitals, children’s aid and family services, government and sector networks, community-based organizations, lead agencies, and all those supporting children, youth, and families across Ottawa and Ontario.
ABOUT ROBERTS SMART CENTRE
The Roberts/Smart Centre (RSC) is an accredited, intensive treatment centre and the only bilingual tertiary mental health provider in Ontario. We are committed to empowering youth facing severe psychosocial challenges, often serving as their last line of defense after navigating numerous other services.
With over 50 years of experience, our comprehensive, trauma-informed approach includes school-based programs, community support, live-in treatment, and specialized anti-human trafficking initiatives. At RSC, we strive to foster resilience and support young people to forge their paths to success.
Roberts Smart Centre’s story began in 1973, when Dr. C.A. Roberts and Mr. R.S. Smart, joined forces and founded the Ottawa Carleton Regional Residential Treatment Centre for the Ottawa Health Region.
The Centre quickly expanded and now operates:
Secure Treatment Facility
Two Open Live-In Treatment programs in a home setting
School-based Mental Health and Day Treatment programs in schools across Eastern Ontario
The Roberts/Smart Academy, a fully accredited private school
CORATH (anti-human trafficking initiative)
Therapeutic Camping and Outdoor Treatment
Community Reintegration program
Programs for families
Renamed the Roberts/Smart Centre in 1997, we provide treatment to youth from across Ontario dealing with complex mental health and behavioural challenges in a welcoming, supportive, and safe environment. Our multi-disciplinary team includes psychiatrists, occupational therapists, clinicians, nurses, pharmacists, and child and youth counsellors who have special training in trauma-informed, client-centered, therapeutic crisis Intervention, and collaborative problem-solving.
Our approach to mental health treatment is strengths-based, trauma-informed, and person-centered. Through our programs and services, we help youth to recover and heal through treatment, education, and life-skills development.
After a detailed review of our care, governance, and safety standards, RSC achieved reaccreditation through 2029 by the Canadian Centre for Accreditation. For youth and families, this means knowing that the services they receive meet the highest standards of safety and quality. Accreditation also connects us with other accredited organizations across Ontario, giving us the chance to share knowledge and strengthen the care that young people depend on.
OUR MISSION
The Roberts/Smart Centre is a tertiary provider and provincial leader in the delivery of inclusive, community-based, individualized treatment and clinical services in both official languages to improve the lives of youth and their families from across Ontario living with complex mental health and behavioural needs.
OUR VISION
We envision a future in which youth with complex mental health and behavioural challenges receive innovative, highest quality, progressive and supportive treatment - when they need it and in the way they need it - to help them heal, learn, grow and live their full potential.
OUR VALUES
Strength-based
Individualized opportunity for youth
Respect and collaboration
Commitment to service excellence
Cultural safety and sensitivity, inclusivity, and diversity
Excellence in governance
PROGRAMS & SERVICES
Secure Treatment Facility
Our Secure Treatment program is an intensive, live-in treatment option for youth ages 12-18 dealing with complex mental health and behavioural issues. Admission to our Secure Treatment Facility in Ottawa requires a court order and is open to youth from all over Ontario.
RSC is working with the Ministry of Health and the Health Capital Investment Branch team to continue to move forward plans for a new Secure Treatment Facility. This work aligns with the Provincial initiative to expand intensive services for youth with mental health challenges. This future space will give young people a modern, therapeutic environment designed to support healing and growth. It represents an important step toward ensuring that youth have the right setting to build skills, find stability, and prepare for brighter futures.
Open Live-In Treatment Centre
The Centre operates two open live-in programs for youth with mental health concerns. These programs are in urban homes in Ottawa. They exist to provide care in both official languages for those youth whose difficulties require treatment on a 24-hour basis. The program capitalizes on the “in-residence” component of intervention in providing a therapeutic milieu and programs related to lifestyle, education, and recreation.
Day Treatment Program
Day treatment provides youth with a therapeutic, structured, meaningful, and directed learning program. As these programs address the academic needs of the youth, they simultaneously provide support to the treatment plan of the student.
Roberts/Smart Academy
The Roberts/Smart Academy is open to youth aged 12-18, who come from Ottawa or elsewhere in the province, with mental health and behavioural needs that exceed what a traditional school setting could provide.
School-Based Mental Health
The RSC provides mental health services in local high schools through the School-Based Mental Health program. These services provide individualized, youth-driven support to teens within the school setting as well throughout the summer months where needed. Services provided focus on prevention, reduction, and support for mental health challenges.
Caregiver and Family Education and Support
Counsellors offer a family support group along with teaching an innovative, compassionate, and proven approach, called Collaborative Problem Solving (CPS) that helps with understanding and supporting youth. Learning side-by-side with other caregivers and parents provides an optimum setting to shift understanding and learn a new ways of working with their child.
CORATH - Empowering Youth Experiencing Human Trafficking.
Creating Opportunities and Resources Against the Trafficking of Humans (CORATH) is a community program for youth aged 12 to 24 who have been or are at risk of being trafficked, notably through sexual exploitation.
2024-2025 RSC by the Numbers
At the Roberts/Smart Centre, our financial decisions reflect our values and our deep commitment to youth. We continued to direct our resources toward what matters most: supporting young people on their path to healing. As a result, our greatest investment remains in people. From front-line staff to clinical professionals and specialized teams, it is their care, expertise, and compassion that drive meaningful change. Prioritizing salaries, benefits, and professional supports is not just a financial choice - it is a recognition that our staff are the foundation of everything we do.
ADDITIONAL INFORMATION
About Roberts Smart Centre
2024-2025 Annual Report
2019-2024 Strategic Plan
Ways to Give
Day Treatment Programs
CORATH
Roberts Smart Academy
School-Based Mental Health Programs
Secure Treatment
Open Live-In
News
KEY DUTIES AND RESPONSIBILITIES
Strategy, Growth & System Leadership
Working closely with the Board of Directors and the Senior Leadership Team, lead the development and execution of multi year strategic and service plans that position RSC for sustainable growth and impact.
Identify and advance growth opportunities, service transformations, and new models of care (e.g., virtual services, and capital planning).
Anticipate and respond to emerging community and system needs, including increasing demand for child and youth mental health services.
Ensure RSC’s programs, capacity, and infrastructure are aligned with regional and provincial system priorities.
Governance & Board Relations
Maintain a strong, transparent, and productive relationship with the Board of Directors.
Provide timely, accurate, and strategic reporting on organizational performance, risks, finances, and emerging issues.
Support Board committees and ensure alignment with governance policies, by laws, ONCA, CRA and other regulatory requirements, and best practices.
Service Performance, Quality & Accountability
Accountable for the delivery of safe, effective, and high-quality services in compliance with applicable legislation and standards, in partnership with the leadership and clinical/program teams.
Oversee serious occurrence management, trend analysis, and continuous quality improvement practices.
Maintain accreditation readiness and fidelity to evidence informed service models.
Work with senior leaders to address operational barriers to service access, including improving referral pathways and maximizing service utilization.
People, Culture & Leadership
Lead and model a healthy, accountable, and respectful organizational culture grounded in trust, transparency, and collaboration.
Provide strong people leadership in a complex environment with a long organizational history and evolving relationships.
Ensure the continued development and support of a cohesive, collaborative, effective and high-performing senior leadership team in relation to successfully meet strategic and annual operating objectives.
Empower and support clinical, program, and operational leaders to succeed in their areas of expertise.
Oversee workforce planning, recruitment, talent development, performance management, and succession planning.
Ensure effective staff assessment and individual and team performance.
Promote psychological health and safety, ensure all required HR legislation and policy requirements are met and constructive labour management relations.
Partnerships, Funding & External Relations
Build and sustain strong partnerships with hospitals, schools, child welfare, youth justice, primary care, funders, and community organizations to support coordinated access to care.
Act as a primary external representative and relationship builder for RSC with government, funders, donors, and system partners. Attend and participate in external meetings, groups, and networks that support RSC’s growth and profile in the sector.
Provide the leadership and long-term vision required to build capacity, ensure sustainability and increase RSC’s ability to diversify and increase revenue.
Support revenue development efforts, including government funding relationships, grants, philanthropy, and corporate partnerships.
Ensure RSC is viewed as a credible, collaborative, and solutions-oriented system partner.
Operations, Finance & Infrastructure
Provide overall leadership for organizational operations, including annual budgeting, service targets, and financial stewardship.
Ensure organizational resources are aligned with strategic priorities and service delivery goals.
Ensure effective procurement, facilities management, and
Strengthen digital infrastructure, including EHR/EMR systems, data governance, privacy, and information security.
Diversity, Inclusion & Access To Care
Ensure services are responsive to the diverse cultural, linguistic, developmental, and social needs of children, youth, and families served by RSC.
Foster an inclusive and respectful workplace where staff feel supported and equipped to work effectively with diverse populations.
Identify and address barriers to equitable access, engagement, and utilization of services.
Ensure organizational policies and practices reflect fairness, dignity, and respect for all individuals.
QUALIFICATIONS AND COMPETENCIES
Senior leadership experience in complex, multidisciplinary and/or unionized environments.
Demonstrated success in non-profit or public sector organizational leadership, service growth, partnership development, and change management.
An authentic interest in and commitment to RSC’s mission and the essential role of providing youth mental health care. Knowledge of the healthcare sector in Ontario is an asset.
Experience reporting to and/or working directly with a Board of Directors.
Proven experience building and leading high-performing teams in an inclusive, values-based, collaborative culture that strives for accountability and operational excellence.
Knowledge and experience with not-for-profit governance, strategic and annual planning, financial management, and the oversight of operations and staff.
Accomplished networker and relationship builder with experience representing an organization with diverse audiences, including staff, volunteers, community partners, donors, funders, and government.
Experience with capital build projects or major organizational transitions is an asset.
Strong financial, operational, and risk management capability with experience providing financial oversight and reporting on complex budgets.
Aptitude to lead through complexity, inspire trust, and strengthen organizational culture.
Strong ability to develop productive relationships through a visible, compassionate, supportive, and collaborative management style with both internal and external stakeholders
Skilled in leading and managing change and encouraging and supporting teams in the development and implementation of new strategies and procedures.
Excellent communication skills with diverse stakeholders.
Experience leading in a unionized environment with knowledge and sensitivity regarding collective agreements is an asset.
Ability to communicate in French is an asset.
Graduate education in a relevant field (e.g., leadership, public or business administration, health or social services) is an asset; equivalent combination of education and senior leadership experience will be considered.
FOR MORE INFORMATION
KCI Search + Talent has been retained to conduct this search on behalf of Robert Smarts Centre. For more information about this unique healthcare leadership opportunity, please contact Ellie Rusonik, Senior Vice President/ Lead, KCI Search + Talent by email at RSC@KCITalent.com .
All inquiries and applications will be held in strict confidence. Interested candidates should send resume and letter of interest to the email address listed above by June 15, 2026.
To view the full executive brief, visit: www.kcitalent.com
Artificial intelligence will not be used to screen resumes or assess candidates in this search. This posting is for a current vacancy.
The salary range for this role is $140,000 - $170,000 plus a comprehensive benefits package including HOOPP.
Roberts Smart Centre embraces an environment aligned with our values: strength-based; individualized opportunity for youth; respect and collaboration; commitment to service excellence; cultural safety and sensitivity, inclusivity, and diversity; excellence in governance.
Roberts Smart Centre is committed to equitable and inclusive hiring practices. If you require accommodation, please notify the Search Consultant and they will work with you to meet your needs.
May 14, 2026
Full time
THE OPPORTUNITY
The Roberts Smart Centre (RSC) is seeking a passionate, people centred, and forward-looking leader as its next Executive Director (ED). A community builder who is committed to advancing RSC’s mission of delivering safe, high-quality, trauma-informed mental health services for children and youth, the ED will play a critical role in strengthening culture, expanding partnerships, optimizing service utilization, and securing the resources required to meet growing community need.
Reporting to the Board of Directors and leading a skilled and committed management team that supports over 120 professional and front-line staff, the new Executive Director will be accountable for the overall leadership, sustainability, and performance of the organization. As RSC enters a period of transition and opportunity, including the building of a new facility and evolving system expectations, the ED will lead efforts to strengthen internal capacity, enhance operational effectiveness, and foster a strong organizational culture, while advancing external partnerships and initiatives that create conditions for sustained success.
Strategically minded, collaborative, and impact-focused, the ED will partner with the Board to define direction and shape the organization’s next strategic plan. Building on past successes and with an eye to future growth and development, this is a commitment to design programs, services, and partnerships that drive meaningful and lasting change for the young people RSC has been serving for over 50 years.
The Executive Director will lead with a collaborative and inclusive approach, supporting and developing staff while fostering a strong, integrated team culture. As a champion of diversity, equity, and inclusion, the ED will cultivate an environment where people of all individuals feel safe, supported, and empowered.
An experienced non-profit leader, the successful candidate will bring a strong foundation of external relations with demonstrated success creating and promoting partnerships and alliances. The ED will strategically build and strengthen relationships with partners across the mental health sector including hospitals, children’s aid and family services, government and sector networks, community-based organizations, lead agencies, and all those supporting children, youth, and families across Ottawa and Ontario.
ABOUT ROBERTS SMART CENTRE
The Roberts/Smart Centre (RSC) is an accredited, intensive treatment centre and the only bilingual tertiary mental health provider in Ontario. We are committed to empowering youth facing severe psychosocial challenges, often serving as their last line of defense after navigating numerous other services.
With over 50 years of experience, our comprehensive, trauma-informed approach includes school-based programs, community support, live-in treatment, and specialized anti-human trafficking initiatives. At RSC, we strive to foster resilience and support young people to forge their paths to success.
Roberts Smart Centre’s story began in 1973, when Dr. C.A. Roberts and Mr. R.S. Smart, joined forces and founded the Ottawa Carleton Regional Residential Treatment Centre for the Ottawa Health Region.
The Centre quickly expanded and now operates:
Secure Treatment Facility
Two Open Live-In Treatment programs in a home setting
School-based Mental Health and Day Treatment programs in schools across Eastern Ontario
The Roberts/Smart Academy, a fully accredited private school
CORATH (anti-human trafficking initiative)
Therapeutic Camping and Outdoor Treatment
Community Reintegration program
Programs for families
Renamed the Roberts/Smart Centre in 1997, we provide treatment to youth from across Ontario dealing with complex mental health and behavioural challenges in a welcoming, supportive, and safe environment. Our multi-disciplinary team includes psychiatrists, occupational therapists, clinicians, nurses, pharmacists, and child and youth counsellors who have special training in trauma-informed, client-centered, therapeutic crisis Intervention, and collaborative problem-solving.
Our approach to mental health treatment is strengths-based, trauma-informed, and person-centered. Through our programs and services, we help youth to recover and heal through treatment, education, and life-skills development.
After a detailed review of our care, governance, and safety standards, RSC achieved reaccreditation through 2029 by the Canadian Centre for Accreditation. For youth and families, this means knowing that the services they receive meet the highest standards of safety and quality. Accreditation also connects us with other accredited organizations across Ontario, giving us the chance to share knowledge and strengthen the care that young people depend on.
OUR MISSION
The Roberts/Smart Centre is a tertiary provider and provincial leader in the delivery of inclusive, community-based, individualized treatment and clinical services in both official languages to improve the lives of youth and their families from across Ontario living with complex mental health and behavioural needs.
OUR VISION
We envision a future in which youth with complex mental health and behavioural challenges receive innovative, highest quality, progressive and supportive treatment - when they need it and in the way they need it - to help them heal, learn, grow and live their full potential.
OUR VALUES
Strength-based
Individualized opportunity for youth
Respect and collaboration
Commitment to service excellence
Cultural safety and sensitivity, inclusivity, and diversity
Excellence in governance
PROGRAMS & SERVICES
Secure Treatment Facility
Our Secure Treatment program is an intensive, live-in treatment option for youth ages 12-18 dealing with complex mental health and behavioural issues. Admission to our Secure Treatment Facility in Ottawa requires a court order and is open to youth from all over Ontario.
RSC is working with the Ministry of Health and the Health Capital Investment Branch team to continue to move forward plans for a new Secure Treatment Facility. This work aligns with the Provincial initiative to expand intensive services for youth with mental health challenges. This future space will give young people a modern, therapeutic environment designed to support healing and growth. It represents an important step toward ensuring that youth have the right setting to build skills, find stability, and prepare for brighter futures.
Open Live-In Treatment Centre
The Centre operates two open live-in programs for youth with mental health concerns. These programs are in urban homes in Ottawa. They exist to provide care in both official languages for those youth whose difficulties require treatment on a 24-hour basis. The program capitalizes on the “in-residence” component of intervention in providing a therapeutic milieu and programs related to lifestyle, education, and recreation.
Day Treatment Program
Day treatment provides youth with a therapeutic, structured, meaningful, and directed learning program. As these programs address the academic needs of the youth, they simultaneously provide support to the treatment plan of the student.
Roberts/Smart Academy
The Roberts/Smart Academy is open to youth aged 12-18, who come from Ottawa or elsewhere in the province, with mental health and behavioural needs that exceed what a traditional school setting could provide.
School-Based Mental Health
The RSC provides mental health services in local high schools through the School-Based Mental Health program. These services provide individualized, youth-driven support to teens within the school setting as well throughout the summer months where needed. Services provided focus on prevention, reduction, and support for mental health challenges.
Caregiver and Family Education and Support
Counsellors offer a family support group along with teaching an innovative, compassionate, and proven approach, called Collaborative Problem Solving (CPS) that helps with understanding and supporting youth. Learning side-by-side with other caregivers and parents provides an optimum setting to shift understanding and learn a new ways of working with their child.
CORATH - Empowering Youth Experiencing Human Trafficking.
Creating Opportunities and Resources Against the Trafficking of Humans (CORATH) is a community program for youth aged 12 to 24 who have been or are at risk of being trafficked, notably through sexual exploitation.
2024-2025 RSC by the Numbers
At the Roberts/Smart Centre, our financial decisions reflect our values and our deep commitment to youth. We continued to direct our resources toward what matters most: supporting young people on their path to healing. As a result, our greatest investment remains in people. From front-line staff to clinical professionals and specialized teams, it is their care, expertise, and compassion that drive meaningful change. Prioritizing salaries, benefits, and professional supports is not just a financial choice - it is a recognition that our staff are the foundation of everything we do.
ADDITIONAL INFORMATION
About Roberts Smart Centre
2024-2025 Annual Report
2019-2024 Strategic Plan
Ways to Give
Day Treatment Programs
CORATH
Roberts Smart Academy
School-Based Mental Health Programs
Secure Treatment
Open Live-In
News
KEY DUTIES AND RESPONSIBILITIES
Strategy, Growth & System Leadership
Working closely with the Board of Directors and the Senior Leadership Team, lead the development and execution of multi year strategic and service plans that position RSC for sustainable growth and impact.
Identify and advance growth opportunities, service transformations, and new models of care (e.g., virtual services, and capital planning).
Anticipate and respond to emerging community and system needs, including increasing demand for child and youth mental health services.
Ensure RSC’s programs, capacity, and infrastructure are aligned with regional and provincial system priorities.
Governance & Board Relations
Maintain a strong, transparent, and productive relationship with the Board of Directors.
Provide timely, accurate, and strategic reporting on organizational performance, risks, finances, and emerging issues.
Support Board committees and ensure alignment with governance policies, by laws, ONCA, CRA and other regulatory requirements, and best practices.
Service Performance, Quality & Accountability
Accountable for the delivery of safe, effective, and high-quality services in compliance with applicable legislation and standards, in partnership with the leadership and clinical/program teams.
Oversee serious occurrence management, trend analysis, and continuous quality improvement practices.
Maintain accreditation readiness and fidelity to evidence informed service models.
Work with senior leaders to address operational barriers to service access, including improving referral pathways and maximizing service utilization.
People, Culture & Leadership
Lead and model a healthy, accountable, and respectful organizational culture grounded in trust, transparency, and collaboration.
Provide strong people leadership in a complex environment with a long organizational history and evolving relationships.
Ensure the continued development and support of a cohesive, collaborative, effective and high-performing senior leadership team in relation to successfully meet strategic and annual operating objectives.
Empower and support clinical, program, and operational leaders to succeed in their areas of expertise.
Oversee workforce planning, recruitment, talent development, performance management, and succession planning.
Ensure effective staff assessment and individual and team performance.
Promote psychological health and safety, ensure all required HR legislation and policy requirements are met and constructive labour management relations.
Partnerships, Funding & External Relations
Build and sustain strong partnerships with hospitals, schools, child welfare, youth justice, primary care, funders, and community organizations to support coordinated access to care.
Act as a primary external representative and relationship builder for RSC with government, funders, donors, and system partners. Attend and participate in external meetings, groups, and networks that support RSC’s growth and profile in the sector.
Provide the leadership and long-term vision required to build capacity, ensure sustainability and increase RSC’s ability to diversify and increase revenue.
Support revenue development efforts, including government funding relationships, grants, philanthropy, and corporate partnerships.
Ensure RSC is viewed as a credible, collaborative, and solutions-oriented system partner.
Operations, Finance & Infrastructure
Provide overall leadership for organizational operations, including annual budgeting, service targets, and financial stewardship.
Ensure organizational resources are aligned with strategic priorities and service delivery goals.
Ensure effective procurement, facilities management, and
Strengthen digital infrastructure, including EHR/EMR systems, data governance, privacy, and information security.
Diversity, Inclusion & Access To Care
Ensure services are responsive to the diverse cultural, linguistic, developmental, and social needs of children, youth, and families served by RSC.
Foster an inclusive and respectful workplace where staff feel supported and equipped to work effectively with diverse populations.
Identify and address barriers to equitable access, engagement, and utilization of services.
Ensure organizational policies and practices reflect fairness, dignity, and respect for all individuals.
QUALIFICATIONS AND COMPETENCIES
Senior leadership experience in complex, multidisciplinary and/or unionized environments.
Demonstrated success in non-profit or public sector organizational leadership, service growth, partnership development, and change management.
An authentic interest in and commitment to RSC’s mission and the essential role of providing youth mental health care. Knowledge of the healthcare sector in Ontario is an asset.
Experience reporting to and/or working directly with a Board of Directors.
Proven experience building and leading high-performing teams in an inclusive, values-based, collaborative culture that strives for accountability and operational excellence.
Knowledge and experience with not-for-profit governance, strategic and annual planning, financial management, and the oversight of operations and staff.
Accomplished networker and relationship builder with experience representing an organization with diverse audiences, including staff, volunteers, community partners, donors, funders, and government.
Experience with capital build projects or major organizational transitions is an asset.
Strong financial, operational, and risk management capability with experience providing financial oversight and reporting on complex budgets.
Aptitude to lead through complexity, inspire trust, and strengthen organizational culture.
Strong ability to develop productive relationships through a visible, compassionate, supportive, and collaborative management style with both internal and external stakeholders
Skilled in leading and managing change and encouraging and supporting teams in the development and implementation of new strategies and procedures.
Excellent communication skills with diverse stakeholders.
Experience leading in a unionized environment with knowledge and sensitivity regarding collective agreements is an asset.
Ability to communicate in French is an asset.
Graduate education in a relevant field (e.g., leadership, public or business administration, health or social services) is an asset; equivalent combination of education and senior leadership experience will be considered.
FOR MORE INFORMATION
KCI Search + Talent has been retained to conduct this search on behalf of Robert Smarts Centre. For more information about this unique healthcare leadership opportunity, please contact Ellie Rusonik, Senior Vice President/ Lead, KCI Search + Talent by email at RSC@KCITalent.com .
All inquiries and applications will be held in strict confidence. Interested candidates should send resume and letter of interest to the email address listed above by June 15, 2026.
To view the full executive brief, visit: www.kcitalent.com
Artificial intelligence will not be used to screen resumes or assess candidates in this search. This posting is for a current vacancy.
The salary range for this role is $140,000 - $170,000 plus a comprehensive benefits package including HOOPP.
Roberts Smart Centre embraces an environment aligned with our values: strength-based; individualized opportunity for youth; respect and collaboration; commitment to service excellence; cultural safety and sensitivity, inclusivity, and diversity; excellence in governance.
Roberts Smart Centre is committed to equitable and inclusive hiring practices. If you require accommodation, please notify the Search Consultant and they will work with you to meet your needs.
Vice President, Seniors and Integrated Quality Care
Partners Community Health (PCH) is a not-for-profit, charitable organization dedicated to transforming how seniors and aging adults experience care across Mississauga and West Toronto. Through a strong commitment to partnership, PCH integrates healthcare, wellness, and community services to deliver coordinated, person-centred care that responds to the evolving needs of individuals and their families. PCH operates Wellbrook Place, a state-of-the-art seniors’ campus that includes two long-term care homes and an Integrated Seniors’ Hub. Together, these services form the foundation of an innovative model of care that combines clinical excellence with inclusive, community-based programming. Guided by its 2026 to 2030 Strategic Plan, PCH is advancing integrated models of care, strengthening system partnerships, and expanding its role in research, education, and innovation across the aging continuum. As the organization enters its next phase of growth, PCH is seeking a strategic and values-driven Vice President, Seniors and Integrated Quality Care (VP) to join its Senior Leadership Team.
The Position
Reporting to the President and CEO, the VP provides strategic and operational leadership across LTC operations and a growing portfolio of clinical and community-based services. The portfolio encompasses academic, research, innovation, and education activities, with a strong mandate to expand and more deeply integrate these functions with clinical operations and across the organization. As a key member of the Senior Leadership Team, the VP plays a central role in advancing an integrated model of care while ensuring the delivery of safe, high-quality, and accountable services.
This is a pivotal moment for the organization. Building on a strong foundation, PCH is expanding its impact across the continuum of seniors’ and aging care. The VP will help translate this vision into scalable models, strengthening integration across care settings and advancing programs and partnerships that improve access, coordination, and outcomes. At the same time, the VP will reinforce operational excellence across LTC, advancing a disciplined, data- informed approach to quality improvement, risk management, and performance oversight. Working through a team of experienced leaders, they will drive consistency, strengthen accountability, and support a high-performing and stable environment.
Externally, the VP will build and sustain relationships with government, Ontario Health Teams, hospital and community partners, academic institutions, and others, contributing to system integration efforts and positioning PCH as a leader in innovative seniors’ care across the aging continuum. This is a complex, high-impact executive role requiring a leader who can balance strategic growth with operational discipline while fostering a culture of collaboration, accountability, and continuous improvement.
The Person
The ideal candidate is an experienced healthcare executive with a strong track record of leading clinical operations in complex, regulated environments. They bring expertise in LTC, alongside an understanding of community-based services and integrated models of care. They combine strategic perspective with operational strength, with the ability to translate vision into execution and drive performance through structured, evidence-informed approaches to quality, safety, and accountability. They thrive in research-driven, learning-centered environments and bring the vision and capability to build, scale, and strengthen new and expanded programs in academics, research, and innovation. A credible and collaborative leader, they build trust across clinical teams, leadership groups, and system partners. Aligned with PCH’s values of compassion, excellence, inclusivity, and creativity, the successful candidate will be motivated by the opportunity to shape the future of integrated seniors’ care and contribute to meaningful system impact.
To confidentially explore this opportunity, please email your resume, quoting the position title, to resumes@promeus.ca. An Executive Brief is available upon request.
PCH and Promeus Inc. are committed to building an intentionally inclusive environment that engages, supports, and advances equity in the workplace and in the communities served. We welcome applications from women, Indigenous peoples, racialized persons, people with disabilities, and individuals from 2SLGBTQIA+ communities.
May 04, 2026
Full time
Vice President, Seniors and Integrated Quality Care
Partners Community Health (PCH) is a not-for-profit, charitable organization dedicated to transforming how seniors and aging adults experience care across Mississauga and West Toronto. Through a strong commitment to partnership, PCH integrates healthcare, wellness, and community services to deliver coordinated, person-centred care that responds to the evolving needs of individuals and their families. PCH operates Wellbrook Place, a state-of-the-art seniors’ campus that includes two long-term care homes and an Integrated Seniors’ Hub. Together, these services form the foundation of an innovative model of care that combines clinical excellence with inclusive, community-based programming. Guided by its 2026 to 2030 Strategic Plan, PCH is advancing integrated models of care, strengthening system partnerships, and expanding its role in research, education, and innovation across the aging continuum. As the organization enters its next phase of growth, PCH is seeking a strategic and values-driven Vice President, Seniors and Integrated Quality Care (VP) to join its Senior Leadership Team.
The Position
Reporting to the President and CEO, the VP provides strategic and operational leadership across LTC operations and a growing portfolio of clinical and community-based services. The portfolio encompasses academic, research, innovation, and education activities, with a strong mandate to expand and more deeply integrate these functions with clinical operations and across the organization. As a key member of the Senior Leadership Team, the VP plays a central role in advancing an integrated model of care while ensuring the delivery of safe, high-quality, and accountable services.
This is a pivotal moment for the organization. Building on a strong foundation, PCH is expanding its impact across the continuum of seniors’ and aging care. The VP will help translate this vision into scalable models, strengthening integration across care settings and advancing programs and partnerships that improve access, coordination, and outcomes. At the same time, the VP will reinforce operational excellence across LTC, advancing a disciplined, data- informed approach to quality improvement, risk management, and performance oversight. Working through a team of experienced leaders, they will drive consistency, strengthen accountability, and support a high-performing and stable environment.
Externally, the VP will build and sustain relationships with government, Ontario Health Teams, hospital and community partners, academic institutions, and others, contributing to system integration efforts and positioning PCH as a leader in innovative seniors’ care across the aging continuum. This is a complex, high-impact executive role requiring a leader who can balance strategic growth with operational discipline while fostering a culture of collaboration, accountability, and continuous improvement.
The Person
The ideal candidate is an experienced healthcare executive with a strong track record of leading clinical operations in complex, regulated environments. They bring expertise in LTC, alongside an understanding of community-based services and integrated models of care. They combine strategic perspective with operational strength, with the ability to translate vision into execution and drive performance through structured, evidence-informed approaches to quality, safety, and accountability. They thrive in research-driven, learning-centered environments and bring the vision and capability to build, scale, and strengthen new and expanded programs in academics, research, and innovation. A credible and collaborative leader, they build trust across clinical teams, leadership groups, and system partners. Aligned with PCH’s values of compassion, excellence, inclusivity, and creativity, the successful candidate will be motivated by the opportunity to shape the future of integrated seniors’ care and contribute to meaningful system impact.
To confidentially explore this opportunity, please email your resume, quoting the position title, to resumes@promeus.ca. An Executive Brief is available upon request.
PCH and Promeus Inc. are committed to building an intentionally inclusive environment that engages, supports, and advances equity in the workplace and in the communities served. We welcome applications from women, Indigenous peoples, racialized persons, people with disabilities, and individuals from 2SLGBTQIA+ communities.
London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. As one of Canada’s largest research-intensive acute care teaching hospitals, LHSC delivers world-class care and experiences, built on their commitment to excellence in research, innovation, and learning. Dedicated to excellence in patient care, teaching and research, they have provided patient care for the people of London, the region, and beyond since 1875. Many national and international medical breakthroughs have been pioneered at LHSC to the benefit of patients at home and around the world. Through their affiliation with Western University and more than 30 other educational institutions, they train more than 1,800 medical and health-care professionals annually. LHSC is known for its great people and great care, with a workforce of close to 15,000 dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time.
This is a newly created executive role, established through a purposeful realignment of responsibilities from three existing portfolios to enable more focused, effective clinical leadership, performance management and further operating and capital budget oversight and value for money stewardship. The redesign creates a consolidated clinical operations portfolio encompassing Internal Medicine, Pathology and Laboratory Medicine (PaLM), Medical Imaging, and Infection Prevention & Control (IPAC). This structure supports dedicated executive attention to quality, access, and experience across vitally important inpatient and outpatient while strengthening operational cohesion across the complex, interdependent programs. The Vice President serves as the single point of enterprise accountability for the quality, safety, access, academic excellence, and system performance of Medicine programs, Pathology and Laboratory Medicine (PaLM), Medical Imaging and IPAC across LHSC’s multi-site academic health sciences centre. Leading some of the organization’s most clinically complex and resource‑intensive services, the VP plays a critical role in advancing high‑quality, evidence‑informed, patient‑centred care within Ontario’s publicly funded healthcare system – balancing clinical excellence, operational performance, and stakeholder expectations in an increasingly constrained and high‑demand environment.
In alignment with LHSC’s Renewal Plan, the Vice President will provide executive leadership for a number of enterprise‑level initiatives focused on improving access, quality, and system performance across Medicine, Diagnostics, and Clinical Support Services. Key areas where initiatives will focus are:
Medical Inpatient Flow and Quality Improvement,
Primary Care,
Advancing Diagnostic Imaging to Enhance Patient Care Delivery,
Laboratory Optimization, and
People, Quality, Financial and System Leadership.
The ideal candidate is a senior healthcare leader with demonstrated experience leading large, complex clinical operations within an academic or acute‑care health system. They are experienced and confident in managing large unionized teams, and understand the importance of working closely with both union partners and labour relations colleagues. They are experienced supporting accreditation and regulatory compliance, and leading quality and safety initiatives. In addition, come from roles where they demonstrated system-facing responsibilities, including engagement with Ontario Health, the Ministry, and academic partners. Furthermore they will bring:
An undergraduate degree in a relevant healthcare, health sciences, or related field and ideally a master’s degree in a related health or business administration.
Minimum 10 years of progressive senior leadership experience within a large, complex, and preferably multi‑site acute or academic healthcare organization.
Demonstrated experience working within a research‑intensive, academically affiliated environment, supporting education, research, and innovation alongside clinical service delivery.
A strong understanding of Ontario’s publicly funded healthcare system, including accountability frameworks, system performance expectations, and partnerships.
The credibility, judgment, and leadership maturity to work effectively with physician leaders, academic partners, executive colleagues, labour partners, and external stakeholders.
A clinical background is not required; however, the successful candidate will demonstrate strong clinical and operational credibility, systems thinking, and the ability to lead across highly complex, interdependent services. Known for an empathetic, steady, and resilient leadership style, this individual balances compassion with disciplined execution and maintains a consistent focus on productivity, efficiency, quality improvement, and trust‑based leadership across Medicine, PaLM, Medical Imaging, and IPAC.
To review the full candidate brief and comprehensive list of priorities and expectations please reach out to Odgers for more information.
To Apply
To fill this position, LHSC has partnered with leadership advisory firm Odgers. Applications are encouraged immediately and should be submitted online at https://careers.odgers.com/en-ca/30556 . For more information, please contact Sarah Shaikh of Odgers at sarah.shaikh@odgers.com . We thank all those who express an interest, however only those chosen for further development will be contacted.
LHSC does not use artificial intelligence (AI) to screen, assess or select applicants for a position.
Reason for Posting: New role created.
Diversity, Equity, and Inclusion
LHSC is an equal opportunity employer. In accordance with the Accessible Canada Act, 2019 and all applicable provincial accessibility standards, upon request, accommodation will be provided by both Odgers and LHSC throughout the recruitment, selection and/or assessment process to applicants with disabilities.
Odgers is deeply committed to diversity, equity, and inclusion in all the work that we do. As part of our efforts to better understand our ability to reach as broad a pool of candidates as possible for our searches, our DEI team would like to encourage you to take a moment and access our Self-Declaration Form.
Apr 28, 2026
Full time
London Health Sciences Centre (LHSC) is a world-class academic health sciences centre located in the southwestern Ontario city of London. As one of Canada’s largest research-intensive acute care teaching hospitals, LHSC delivers world-class care and experiences, built on their commitment to excellence in research, innovation, and learning. Dedicated to excellence in patient care, teaching and research, they have provided patient care for the people of London, the region, and beyond since 1875. Many national and international medical breakthroughs have been pioneered at LHSC to the benefit of patients at home and around the world. Through their affiliation with Western University and more than 30 other educational institutions, they train more than 1,800 medical and health-care professionals annually. LHSC is known for its great people and great care, with a workforce of close to 15,000 dedicated to delivering the highest quality patient care while partnering with communities to transform health, one life at a time.
This is a newly created executive role, established through a purposeful realignment of responsibilities from three existing portfolios to enable more focused, effective clinical leadership, performance management and further operating and capital budget oversight and value for money stewardship. The redesign creates a consolidated clinical operations portfolio encompassing Internal Medicine, Pathology and Laboratory Medicine (PaLM), Medical Imaging, and Infection Prevention & Control (IPAC). This structure supports dedicated executive attention to quality, access, and experience across vitally important inpatient and outpatient while strengthening operational cohesion across the complex, interdependent programs. The Vice President serves as the single point of enterprise accountability for the quality, safety, access, academic excellence, and system performance of Medicine programs, Pathology and Laboratory Medicine (PaLM), Medical Imaging and IPAC across LHSC’s multi-site academic health sciences centre. Leading some of the organization’s most clinically complex and resource‑intensive services, the VP plays a critical role in advancing high‑quality, evidence‑informed, patient‑centred care within Ontario’s publicly funded healthcare system – balancing clinical excellence, operational performance, and stakeholder expectations in an increasingly constrained and high‑demand environment.
In alignment with LHSC’s Renewal Plan, the Vice President will provide executive leadership for a number of enterprise‑level initiatives focused on improving access, quality, and system performance across Medicine, Diagnostics, and Clinical Support Services. Key areas where initiatives will focus are:
Medical Inpatient Flow and Quality Improvement,
Primary Care,
Advancing Diagnostic Imaging to Enhance Patient Care Delivery,
Laboratory Optimization, and
People, Quality, Financial and System Leadership.
The ideal candidate is a senior healthcare leader with demonstrated experience leading large, complex clinical operations within an academic or acute‑care health system. They are experienced and confident in managing large unionized teams, and understand the importance of working closely with both union partners and labour relations colleagues. They are experienced supporting accreditation and regulatory compliance, and leading quality and safety initiatives. In addition, come from roles where they demonstrated system-facing responsibilities, including engagement with Ontario Health, the Ministry, and academic partners. Furthermore they will bring:
An undergraduate degree in a relevant healthcare, health sciences, or related field and ideally a master’s degree in a related health or business administration.
Minimum 10 years of progressive senior leadership experience within a large, complex, and preferably multi‑site acute or academic healthcare organization.
Demonstrated experience working within a research‑intensive, academically affiliated environment, supporting education, research, and innovation alongside clinical service delivery.
A strong understanding of Ontario’s publicly funded healthcare system, including accountability frameworks, system performance expectations, and partnerships.
The credibility, judgment, and leadership maturity to work effectively with physician leaders, academic partners, executive colleagues, labour partners, and external stakeholders.
A clinical background is not required; however, the successful candidate will demonstrate strong clinical and operational credibility, systems thinking, and the ability to lead across highly complex, interdependent services. Known for an empathetic, steady, and resilient leadership style, this individual balances compassion with disciplined execution and maintains a consistent focus on productivity, efficiency, quality improvement, and trust‑based leadership across Medicine, PaLM, Medical Imaging, and IPAC.
To review the full candidate brief and comprehensive list of priorities and expectations please reach out to Odgers for more information.
To Apply
To fill this position, LHSC has partnered with leadership advisory firm Odgers. Applications are encouraged immediately and should be submitted online at https://careers.odgers.com/en-ca/30556 . For more information, please contact Sarah Shaikh of Odgers at sarah.shaikh@odgers.com . We thank all those who express an interest, however only those chosen for further development will be contacted.
LHSC does not use artificial intelligence (AI) to screen, assess or select applicants for a position.
Reason for Posting: New role created.
Diversity, Equity, and Inclusion
LHSC is an equal opportunity employer. In accordance with the Accessible Canada Act, 2019 and all applicable provincial accessibility standards, upon request, accommodation will be provided by both Odgers and LHSC throughout the recruitment, selection and/or assessment process to applicants with disabilities.
Odgers is deeply committed to diversity, equity, and inclusion in all the work that we do. As part of our efforts to better understand our ability to reach as broad a pool of candidates as possible for our searches, our DEI team would like to encourage you to take a moment and access our Self-Declaration Form.
Associate Vice President, Building Services and Public Safety
William Osler Health System (Osler), a fully integrated health system, is one of Ontario’s largest and most dynamic community teaching hospital systems, serving 1.3 million residents across one of the fastest-growing and most diverse regions in the province. Osler is comprised of three hospital sites: Brampton Civic Hospital, Etobicoke General Hospital, and the Peel Memorial Centre for Integrated Health and Wellness, as well as a Reactivation Care Unit located at Humber River Hospital – Church Street Site, and a Withdrawal Management Centre in Brampton. With an annual budget of $950 million, Osler offers a wide range of health services, with high quality care, patient-centered care provided by skilled, professional, multidisciplinary teams. Osler has been named one of the Greater Toronto's Top Employers, and received national recognition for excellence in patient safety, including the CCHL Excellence in Patient Safety Award.
The Position
Reporting to the Vice President, Facilities Operations and Capital Development, the Associate Vice President (AVP), Building Services and Public Safety provides visible, strategic, and operational leadership across a complex, multi-site portfolio. This includes facilities operations, plant services, building systems, public safety, and parking services. The AVP ensures that infrastructure and support services are aligned with clinical priorities and consistently enable safe, efficient, and high-quality patient care.
The AVP leads a team of Directors and Managers across multiple sites and oversees a network of external service providers within a multi-vendor environment. The role requires a thoughtful and balanced approach combining operational discipline, strong relationship management, and sound judgment to ensure consistent service delivery and performance. As a member of the leadership team, the AVP works closely with clinical leaders, corporate partners, and external stakeholders to support operational readiness, mitigate risk, and contribute to both immediate operational needs and long-term infrastructure planning and redevelopment initiatives.
Key leadership priorities for the new AVP will be to:
Provide strategic direction and operational oversight for Building Services, Public Safety, and Parking Services across all sites.
Ensure the reliability, safety, and performance of plant operations, building systems, utilities, and life safety infrastructure.
Lead vendor management, including contract performance, service level agreements, and relationship development.
Advance infrastructure planning, asset management, and preventative maintenance programs.
Champion sustainability and energy management initiatives.
Support capital planning and redevelopment projects, ensuring operational alignment and long-term performance.
Strengthen alignment with clinical and operational partners to support patient care and organizational priorities.
Lead, coach, and develop a high-performing leadership team, fostering accountability and continuous improvement.
Experience
The ideal candidate brings progressive senior leadership experience in facilities operations within a healthcare environment or similarly complex institution. They have demonstrated success managing multi-site operations, leading technical teams, and overseeing large operating and capital budgets. The candidate has experience working within outsourced or multi-vendor service delivery models and is skilled in building strong, collaborative relationships with internal and external stakeholders. They bring sound judgment, strong communication skills, and the ability to navigate complexity and competing priorities with confidence and credibility.
To confidentially explore this opportunity, please email your resume or query to Judy Mandelman or Heather at resumes@promeus.ca .
William Osler Health System and Promeus Inc. are committed to building an intentionally inclusive environment that engages, supports, and empowers employment equity and diversity in the workplace and communities served. We welcome applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and LGBTQ+ persons.
Apr 27, 2026
Full time
Associate Vice President, Building Services and Public Safety
William Osler Health System (Osler), a fully integrated health system, is one of Ontario’s largest and most dynamic community teaching hospital systems, serving 1.3 million residents across one of the fastest-growing and most diverse regions in the province. Osler is comprised of three hospital sites: Brampton Civic Hospital, Etobicoke General Hospital, and the Peel Memorial Centre for Integrated Health and Wellness, as well as a Reactivation Care Unit located at Humber River Hospital – Church Street Site, and a Withdrawal Management Centre in Brampton. With an annual budget of $950 million, Osler offers a wide range of health services, with high quality care, patient-centered care provided by skilled, professional, multidisciplinary teams. Osler has been named one of the Greater Toronto's Top Employers, and received national recognition for excellence in patient safety, including the CCHL Excellence in Patient Safety Award.
The Position
Reporting to the Vice President, Facilities Operations and Capital Development, the Associate Vice President (AVP), Building Services and Public Safety provides visible, strategic, and operational leadership across a complex, multi-site portfolio. This includes facilities operations, plant services, building systems, public safety, and parking services. The AVP ensures that infrastructure and support services are aligned with clinical priorities and consistently enable safe, efficient, and high-quality patient care.
The AVP leads a team of Directors and Managers across multiple sites and oversees a network of external service providers within a multi-vendor environment. The role requires a thoughtful and balanced approach combining operational discipline, strong relationship management, and sound judgment to ensure consistent service delivery and performance. As a member of the leadership team, the AVP works closely with clinical leaders, corporate partners, and external stakeholders to support operational readiness, mitigate risk, and contribute to both immediate operational needs and long-term infrastructure planning and redevelopment initiatives.
Key leadership priorities for the new AVP will be to:
Provide strategic direction and operational oversight for Building Services, Public Safety, and Parking Services across all sites.
Ensure the reliability, safety, and performance of plant operations, building systems, utilities, and life safety infrastructure.
Lead vendor management, including contract performance, service level agreements, and relationship development.
Advance infrastructure planning, asset management, and preventative maintenance programs.
Champion sustainability and energy management initiatives.
Support capital planning and redevelopment projects, ensuring operational alignment and long-term performance.
Strengthen alignment with clinical and operational partners to support patient care and organizational priorities.
Lead, coach, and develop a high-performing leadership team, fostering accountability and continuous improvement.
Experience
The ideal candidate brings progressive senior leadership experience in facilities operations within a healthcare environment or similarly complex institution. They have demonstrated success managing multi-site operations, leading technical teams, and overseeing large operating and capital budgets. The candidate has experience working within outsourced or multi-vendor service delivery models and is skilled in building strong, collaborative relationships with internal and external stakeholders. They bring sound judgment, strong communication skills, and the ability to navigate complexity and competing priorities with confidence and credibility.
To confidentially explore this opportunity, please email your resume or query to Judy Mandelman or Heather at resumes@promeus.ca .
William Osler Health System and Promeus Inc. are committed to building an intentionally inclusive environment that engages, supports, and empowers employment equity and diversity in the workplace and communities served. We welcome applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and LGBTQ+ persons.
Director, People and Culture
Partners Community Health (PCH) is a not-for-profit, charitable organization dedicated to transforming how seniors and aging adults experience care across Mississauga and West Toronto. Through a strong commitment to partnership, PCH integrates healthcare, wellness, and community services to deliver coordinated, person-centred care that responds to the evolving needs of individuals and their families. PCH operates Wellbrook Place, a state-of-the-art seniors campus that includes two long-term care homes and an Integrated Seniors’ Hub. Together, these services form the foundation of an innovative model of care that combines clinical excellence with inclusive, community-based programming. Guided by its 2026 to 2030 Strategic Plan, PCH is advancing integrated models of care, strengthening system partnerships, and expanding its role in research, education, and innovation across the aging continuum. As the organization enters its next phase of growth, PCH is seeking a strategic and values-driven Director, People and Culture (Director) to join its Senior Leadership Team.
The Position
Reporting to the Vice President, Business Operations and Chief Financial Officer, with a dotted line to the President, the Director provides strategic and operational leadership across all aspects of human resources, labour relations, and organizational development. As a member of the Senior Leadership Team, the Director plays a central role in shaping and advancing the organization’s people strategy to support its next phase of growth.
Having moved through a period of rapid growth and workforce stabilization, PCH is now focused on strengthening its people practices, enhancing workforce capability, and building a more mature and integrated People and Culture function. The Director will lead this next phase by establishing clear structures, strengthening core HR operations, and introducing programs that support a high-performing, engaged workforce.
The Director oversees a broad portfolio that includes labour relations, talent acquisition, workforce planning, learning and development, employee engagement, occupational health and safety, and HR systems. A key focus of the role will be to stabilize and optimize foundational HR processes while advancing a more strategic, forward-looking approach to workforce planning and organizational development. The Director will also play an important role in shaping a positive and inclusive workplace culture, grounded in the organization’s values of compassion, excellence, inclusivity, and creativity. As a visible and trusted leader, they will build credibility with staff, leaders, and labour partners, while fostering accountability, engagement, and continuous improvement.
Operating in a complex, regulated healthcare environment, this role requires a leader who can balance hands-on operational leadership with strategic thinking, bringing structure and discipline while supporting innovation, continuous improvement, and long-term organizational performance. The Director will also ensure that people practices support safe, high-quality, resident-centred care and comply with the Fixing Long-Term Care Act, 2021 and applicable regulations.
The Person
The ideal candidate is an experienced HR leader with a strong track record of leading people and culture functions in complex, unionized environments. They bring deep expertise across core HR disciplines, including labour relations, talentmanagement, and organizational development, along with the ability to operate both strategically and operationally. They are a credible and collaborative leader who builds trust across teams, leaders, and labour partners, and who is comfortable navigating complexity and change. With a strong understanding of workforce challenges within healthcare or similarly regulated sectors, they are able to translate strategy into practical, actionable solutions that support both people and performance. Aligned with PCH’s values of compassion, excellence, inclusivity, and creativity, the successful candidate will be motivated by the opportunity to shape the organization’s people strategy and contribute to a high- performing, engaged, and inclusive workplace.
This is an upcoming vacancy and the salary range for the position is $135,000 – $169,000, plus a comprehensive benefits package including an RRSP program. Compensation is currently under review and will be determined based on experience.
To confidentially explore this opportunity, please email your resume, quoting the position title, to resumes@promeus.ca . An Executive Brief is available upon request.
PCH and Promeus Inc. are committed to building an intentionally inclusive environment that engages, supports, and advances equity in the workplace and in the communities served. We welcome applications from women, Indigenous peoples, racialized persons, people with disabilities, and individuals from 2SLGBTQIA+ communities.
Apr 14, 2026
Full time
Director, People and Culture
Partners Community Health (PCH) is a not-for-profit, charitable organization dedicated to transforming how seniors and aging adults experience care across Mississauga and West Toronto. Through a strong commitment to partnership, PCH integrates healthcare, wellness, and community services to deliver coordinated, person-centred care that responds to the evolving needs of individuals and their families. PCH operates Wellbrook Place, a state-of-the-art seniors campus that includes two long-term care homes and an Integrated Seniors’ Hub. Together, these services form the foundation of an innovative model of care that combines clinical excellence with inclusive, community-based programming. Guided by its 2026 to 2030 Strategic Plan, PCH is advancing integrated models of care, strengthening system partnerships, and expanding its role in research, education, and innovation across the aging continuum. As the organization enters its next phase of growth, PCH is seeking a strategic and values-driven Director, People and Culture (Director) to join its Senior Leadership Team.
The Position
Reporting to the Vice President, Business Operations and Chief Financial Officer, with a dotted line to the President, the Director provides strategic and operational leadership across all aspects of human resources, labour relations, and organizational development. As a member of the Senior Leadership Team, the Director plays a central role in shaping and advancing the organization’s people strategy to support its next phase of growth.
Having moved through a period of rapid growth and workforce stabilization, PCH is now focused on strengthening its people practices, enhancing workforce capability, and building a more mature and integrated People and Culture function. The Director will lead this next phase by establishing clear structures, strengthening core HR operations, and introducing programs that support a high-performing, engaged workforce.
The Director oversees a broad portfolio that includes labour relations, talent acquisition, workforce planning, learning and development, employee engagement, occupational health and safety, and HR systems. A key focus of the role will be to stabilize and optimize foundational HR processes while advancing a more strategic, forward-looking approach to workforce planning and organizational development. The Director will also play an important role in shaping a positive and inclusive workplace culture, grounded in the organization’s values of compassion, excellence, inclusivity, and creativity. As a visible and trusted leader, they will build credibility with staff, leaders, and labour partners, while fostering accountability, engagement, and continuous improvement.
Operating in a complex, regulated healthcare environment, this role requires a leader who can balance hands-on operational leadership with strategic thinking, bringing structure and discipline while supporting innovation, continuous improvement, and long-term organizational performance. The Director will also ensure that people practices support safe, high-quality, resident-centred care and comply with the Fixing Long-Term Care Act, 2021 and applicable regulations.
The Person
The ideal candidate is an experienced HR leader with a strong track record of leading people and culture functions in complex, unionized environments. They bring deep expertise across core HR disciplines, including labour relations, talentmanagement, and organizational development, along with the ability to operate both strategically and operationally. They are a credible and collaborative leader who builds trust across teams, leaders, and labour partners, and who is comfortable navigating complexity and change. With a strong understanding of workforce challenges within healthcare or similarly regulated sectors, they are able to translate strategy into practical, actionable solutions that support both people and performance. Aligned with PCH’s values of compassion, excellence, inclusivity, and creativity, the successful candidate will be motivated by the opportunity to shape the organization’s people strategy and contribute to a high- performing, engaged, and inclusive workplace.
This is an upcoming vacancy and the salary range for the position is $135,000 – $169,000, plus a comprehensive benefits package including an RRSP program. Compensation is currently under review and will be determined based on experience.
To confidentially explore this opportunity, please email your resume, quoting the position title, to resumes@promeus.ca . An Executive Brief is available upon request.
PCH and Promeus Inc. are committed to building an intentionally inclusive environment that engages, supports, and advances equity in the workplace and in the communities served. We welcome applications from women, Indigenous peoples, racialized persons, people with disabilities, and individuals from 2SLGBTQIA+ communities.
