Southlake Health is excited to announce an opening for the Director of Community Programs and Integrated Care!
Reporting to the Executive Vice President, Chief Operating Officer and Regional Vice President Cancer Services (Central) the successful applicant will play a pivotal role in shaping and executing our integrated care strategies, lead initiatives that transform care closer to home and empower Southlake to take a proactive role in community and home health care. This work will directly impact the lives of individuals in our community, ensuring that everyone has access to the care they need.
As a key member of our leadership team, you will foster inter-professional collaboration across the continuum of care, ensuring excellence in patient outcomes, service delivery, and staff engagement. You will play a key role in driving the execution of Southlake’s new Strategy for the Decade Ahead, designed to evolve our organization into a Distributed Health Network.
What You Will Be Doing:
- Serve as a role model, exemplifying Southlake’s values and professional competencies.
- Collaborate with ELT, Directors, Managers, Physician Leaders, Clinical Chiefs, Division Heads and team members to develop and implement the program’s vision in alignment with Southlake’s overall strategy.
- Provide strategic leadership and operational oversight for key programming areas, (Southlake@home, Southlake@home Plus, BlueDoor Inreach, two AHF units, Nurse Led Outreach Team, Hospice Palliative Care Team, Extensivist Clinic) while championing the growth and development of new projects that support the integration of care and the implementation of Southlake’s Distributed Health Network strategy working in collaboration with the Vice President Academics and Community Health.
- Translate organizational priorities into clear program goals, ensuring they remain strategic, relevant, and actionable.
- Set priorities and allocate resources based on current and future program needs aligned with corporate objectives.
- Champion principles of continuous improvement, change management, systems thinking, project management, and evidence-based practices across all initiatives.
- Drive initiatives that enhance community engagement and improve healthcare accessibility.
- Recruit, support, and develop staff to ensure their competence and advancement in their fields of specialty.
- Implement effective communication strategies to keep staff informed and engaged in delivering high-quality patient care.
- Build and strengthen relationships with academic organizations to facilitate staff and student placements and mentorship programs.
- Lead the growth and advancement of strategic program areas through existing initiatives, effective implementation of new program development and fostering community partnerships.
- Establish and maintain robust frameworks for service quality, program accountability, and consistent delivery across multiple sites.
- Apply a proactive risk management mindset to oversee program areas and operations, regularly identifying, assessing, and mitigating potential risks to ensure program integrity, compliance, and organizational resilience.
- Collaborate closely with Southlake Director counterparts and program managers to foster cross-program collaboration, share best practices, optimize processes, and enhance organizational impact.
- Assist with the development of proposals to public and private funding organizations, based on emerging opportunities throughout each fiscal year.
- Pilot innovation in program design and delivery based on patient/population needs and labour market consideration, through new formats, partnerships, and service delivery models.
- Facilitate and strengthen referral pathways between Community Social Services (CS), and Ontario Health at home, Community and other programs to ensure seamless patient transitions and integrated support.
- Produce robust, detailed monthly, quarterly and annual reporting for funders and stakeholders
- Facilitate community consultations and integrate feedback into program development, ensuring services are relevant and responsive.
- Monitor current and future program directions and funding prospects to ensure programs remain responsive and well-positioned to new opportunities.
- Oversee program related leadership team, supporting problem solving, sound judgment, and the development of efficient, accountable processes.
- Develop annual targets for the department and direct reports, ensuring alignment with organizational objectives; regularly monitor progress, provide feedback, and adjust goals as needed to drive performance and achieve desired outcomes.
- Conduct regular performance reviews, coach and mentor team members, and build consensus and buy-in to foster engagement and growth.
- Participate in public forums, sector events, and community meetings to maintain and elevate Southlake’s profile, foster dialogue, and advocate for positive change
What You Bring:
- Successful completion of a Baccalaureate degree preferably within a health-related discipline from an accredited educational institution and/ or a Master’s degree in a health-related discipline preferred.
- Current registration and in good standing in a regulated health profession.
- Minimum of three (3) years of leadership experience preferably within the home and community care sector.
- Minimum of five (5) years of related experience, ideally managing large unionized interdisciplinary teams and leading complex system level change initiatives.
- Strong clinical operations experience, including in the development and implementation of new programs.
- A collaborative leadership style that builds trust and strong partnerships across disciplines with a strong focus on creating and sustaining a safe, inclusive, and respectful environment for all.
- Passion for advancing high-quality, patient-centered care while ensuring operational excellence.
- Dedication to supporting employee well-being and professional growth, recognizing that people are at the heart of exceptional care.
