At Guelph General Hospital, we are committed to our Mission of providing exemplary and equitable care for and with our community.
Living our values is important here and if you want to join a team that is compassionate, inclusive, respectful, collaborative and inspired, you can see more details about the position currently available below.
Current Rate of Pay: Min $76.30 - Max $ 95.38
Current Shifts: Primarily Days (Temporary Full-time for approximately 1 year)
Position Summary:
The Senior Director of Patient Services oversees patient care in respect to quality, risk and positive patient experience of the Perioperative Department, Inpatient Surgery Department, Bariatric Clinics, and the Maternal-Newborn / Paediatric Department, as well as clinical projects and strategic initiatives. They provide strategic leadership and supervise Directors responsible for these portfolios.
The Senior Director collaborates with internal and external partners, providing a strategic systems perspective, to ensure program areas are offered according to the vision, mission, values, policies and strategic goals of GGH, and to provide high quality, safe, evidence-based care in partnership with the patient and families.
In this role, you will:
- Have ongoing opportunities to learn and grow with a generous professional development program via our education assistance fund and in-house development programs
- Have access to an amazing total rewards package which includes competitive pay, health and dental benefits, Short and long term disability and the Healthcare of Ontario Pension Plan (HOOPP) where we match your contributions by 126%
- Be a part of an organization committed to the well-being of our workforce
- Support the Guelph Wellington Ontario Health Team’s commitment to anti-racism and anti-oppression through our actions
- Be a part of a team of high performing health care professionals
Guelph is the perfect location for health care professionals seeking to make the most of life’s experiences. From our expansive trails and waterways to internationally recognized arts and cultural events, to diverse restaurants and craft breweries, the Royal City has something for everyone
- It’s one of Ontario's most robust and growing economies
- You will have access to excellent schools which include a university and college
- There are multiple centres of faith reflected in the community
Qualifications, Experience, Skills and Abilities:
- Master’s Degree in Nursing or equivalent
- Minimum 5 years’ experience in a management role
- Clinical experience in Inpatient Surgery, Maternal/Newborn, Paediatrics and Perioperative Services preferred
- Current registration with the College of Nurses preferred
- Experience with process improvement methodologies
- Good standing membership in relevant professional association
- Demonstrated ability to work independently and in a self-directed manner as well as collaboratively within a team in a fast-paced and ever-changing environment
- Excellent interpersonal and communication skills, both verbal and written, with the ability to communicate effectively at all levels of the organization
- Demonstrated experience in promoting high quality, interdisciplinary work environments that result in safe, quality, patient-centered outcomes
- Demonstrated leadership in complex healthcare systems using Lean methodologies
- Demonstrated success of organizational change initiatives that have improved both clinical and fiscal utilization
- Demonstrated ability to plan and execute projects
- Demonstrated ability to design and implement clinical programs
- Ability to apply facilitation and conflict management skills and expertise to influence and negotiate effective resolution of issues/disputes
- Commitment to on-going learning and professional development
- Demonstrated commitment to excellent customer service when interacting with patients, families, colleagues and physicians
- Proven facilitation, communication, relationship building, collaboration, leadership and organizational skills
- Strong evaluation and data analysis skills
- Commitment to on-going learning and professional development
Come and join our team if you are looking for an exciting opportunity where you will be supported and empowered.
All positions at GGH contribute to ensuring there is a safe environment for patients, staff and visitors. GGH is committed to fostering a safe and healthy work environment which provides equal opportunities to people with disabilities. In pursuit of GGH’s vision of together, a healthier community for everyone, all employees are responsible for practicing the values of being compassionate, inclusive, respectful, collaborative, and inspired to provide the highest quality care and experience for patients and their families.
