The foremost challenge that health systems face today is delivering care that is 'good, fast, and cheap.' Any 'misalignment' in these objectives leads to prolonged decision-making, eventually creating silos within healthcare organizations.
Over the last ten years, I have helped numerous C-Suite executives implement strategic initiatives that enhance the quality of care/improve clinical outcomes (good), reduce wait times (fast), and use innovation to lower the financial strain on the system (cheap).
My USP is to build bridges and align stakeholders toward a common goal. One way I have achieved this is by leveraging my background as a trained physician, which allows me to understand clinicians' perspectives better.
The breadth of my experience ranges from working at:
- The largest primary care center in Asia to
- The largest private hospital in Asia (1,600+ beds) to
- One of the largest health provider networks in Asia with 36 hospitals, 4,000+ beds, and 400+ diagnostic centers under its management
If you'd like to connect with me, you can reach me at mayank_bharat2011@pgp.isb.edu
Program Manager
Aug 2019 - Dec 2021
Fortis Healthcare
- Spearheaded revenue operations excellence, as a direct report to MD & CEO
- Salvaged loss of revenue by managing exposure to regulatory risk, saving USD 47MM annually
- Implemented a patient-centric pricing policy framework, improving patient satisfaction by 10%
- Supervised preparation of the revenue side of annual budgets (USD 0.5B) for 26 hospitals
- Forecasted growth over 3-5 years horizon, accounting for both volume and price variance(s)
Project Manager
Nov 2017 - Jul 2019
Medanta
- Steered numerous performance improvement initiatives, as a direct report to Group CEO
- Developed the cost side of the operating budget (USD 0.2B) for flagship facility (1,600+ beds)
- Streamlined supply chain costs using advanced analytics, to achieve savings of USD 3.1MM
- Optimized nursing workforce using Lean principles, yielding annual savings of USD 4MM
Healthcare Consultant
Jun 2011 - Jul 2017
Multiple Organizations
- Advised 25+ clients on growth, diversification, go-to-market strategies, and investment opportunities within the healthcare sector
- Steered turnaround of various clinical programs and independent departments within tertiary care hospitals, with a combined benefit to clients being USD 4.8MM
Business Administration, Business Management, General Management
Apr 2010 - Apr 2011
Indian School of Business
Medicine
Nov 2002 - Jun 2007
Sri Ramachandra University
