Title: Director of Quality and Risk
Division: Leadership
Affiliation: Non-Unionized
Site: Moosonee, ON (Revillion Administration Building)
Reports to: Senior Vice President and Chief Nursing Executive
Status: Permanent Full-Time
The Weeneebayko Area Health Authority (WAHA) is seeking an experienced leader to fill the key role of Director of Quality and Risk.
Reporting to the Vice President, you will lead the Quality Assurance, Patient Experience, Performance, Process Improvement, Accreditation, and Clinical Risk portfolios.
Who We Are
Weeneebayko Area Health Authority (WAHA) is the leading health care provider on the western James Bay coast. WAHA comprises of hospitals in Moose Factory, Fort Albany, and Attawapiskat, with a Health Centre in Moosonee. WAHA also provides regional outpatient programs, as well as Paramedicine services in Moose Factory, Moosonee, Fort Albany, Kashechewan, Attawapiskat, and Peawanuck. The span of services, complexity of care needs in the region, and the depth of health integration has made WAHA a leader and a model of health care services in Northern Ontario. WAHA consists of 450 employees, a Physician team, many students, as well as community stakeholders. It is affiliated with Queens University and offers many educational opportunities for current and prospective team members.
Who You Are
Experienced leader who can lead, work within, and motivate a team
Demonstrated critical thinker with ability to think analytically
Strong ability to identify, create, and implement operational efficiencies
Proven professional experience who has strong knowledge of Quality, Risk, and Performance best practices
Systems thinker who can diagnose and evaluate system performance, develop and align new and existing services to enhance care, evaluate and reassess to ensure optimum performance for patient experience
Strong knowledge of First Nations health care and the Western James Bay Coast
What You’ll Do
Oversee the Quality and Patient Experience, Clinical Risk, Operational Performance, Decision Support, and Infection Prevention and Control portfolios
Act as an organizational co-lead for accreditation
Develop clinical and operational benchmarks while working with department leads to implement key performance indicators across the organization
Participate in optimization, efficiency identification, business development, and process improvement initiatives
Responsible for the annual Quality Improvement Plan, it’s implementation, and evaluation
Implement and monitor patient safety strategies and metrics to ensure that the organization fulfills it’s mission to provide optimum healthcare as close to home as possible
Expand and build capacity within the Quality and IPAC teams
What You Bring
Bachelor’s degree in Nursing, Sciences, a related field, or equivalent is required
Master’s degree in Health Administration, Engineering, Sciences, or Business Administration, or in progress is preferred
Member of a regulated health professional college in good standing or a willingness to obtain
Experience in process improvement, hospital accreditation, and initiatives to improve patient experiences
Demonstrated commitment to best practices, continuous quality improvement, and professional development
Join our Team
The successful candidate must provide a valid Criminal Record Check within a specified time frame.
Please apply in writing, providing three recent work references, quoting Competition# 2025-086 by no later than Monday, March 3rd, 2025 at 12:00 noon to:
Human Resources
Weeneebayko Area Health Authority
P.O. Box 664
Moose Factory, ON P0L 1W0
Resumes can be emailed to jobs@waha.ca or faxed to 705-658-4917
For more information contact the HR team by email above
Only those selected for an interview will be contacted
Please be advised that in order to be eligible for employment at Weeneebayko Area Health Authority, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada
Weeneebayko Area Health Authority is an inclusive employer. Accommodations are available in accordance with the Ontario Human Rights code and Accessibility of Ontarians with Disabilities Act, 2005.
Feb 04, 2025
Full time
Title: Director of Quality and Risk
Division: Leadership
Affiliation: Non-Unionized
Site: Moosonee, ON (Revillion Administration Building)
Reports to: Senior Vice President and Chief Nursing Executive
Status: Permanent Full-Time
The Weeneebayko Area Health Authority (WAHA) is seeking an experienced leader to fill the key role of Director of Quality and Risk.
Reporting to the Vice President, you will lead the Quality Assurance, Patient Experience, Performance, Process Improvement, Accreditation, and Clinical Risk portfolios.
Who We Are
Weeneebayko Area Health Authority (WAHA) is the leading health care provider on the western James Bay coast. WAHA comprises of hospitals in Moose Factory, Fort Albany, and Attawapiskat, with a Health Centre in Moosonee. WAHA also provides regional outpatient programs, as well as Paramedicine services in Moose Factory, Moosonee, Fort Albany, Kashechewan, Attawapiskat, and Peawanuck. The span of services, complexity of care needs in the region, and the depth of health integration has made WAHA a leader and a model of health care services in Northern Ontario. WAHA consists of 450 employees, a Physician team, many students, as well as community stakeholders. It is affiliated with Queens University and offers many educational opportunities for current and prospective team members.
Who You Are
Experienced leader who can lead, work within, and motivate a team
Demonstrated critical thinker with ability to think analytically
Strong ability to identify, create, and implement operational efficiencies
Proven professional experience who has strong knowledge of Quality, Risk, and Performance best practices
Systems thinker who can diagnose and evaluate system performance, develop and align new and existing services to enhance care, evaluate and reassess to ensure optimum performance for patient experience
Strong knowledge of First Nations health care and the Western James Bay Coast
What You’ll Do
Oversee the Quality and Patient Experience, Clinical Risk, Operational Performance, Decision Support, and Infection Prevention and Control portfolios
Act as an organizational co-lead for accreditation
Develop clinical and operational benchmarks while working with department leads to implement key performance indicators across the organization
Participate in optimization, efficiency identification, business development, and process improvement initiatives
Responsible for the annual Quality Improvement Plan, it’s implementation, and evaluation
Implement and monitor patient safety strategies and metrics to ensure that the organization fulfills it’s mission to provide optimum healthcare as close to home as possible
Expand and build capacity within the Quality and IPAC teams
What You Bring
Bachelor’s degree in Nursing, Sciences, a related field, or equivalent is required
Master’s degree in Health Administration, Engineering, Sciences, or Business Administration, or in progress is preferred
Member of a regulated health professional college in good standing or a willingness to obtain
Experience in process improvement, hospital accreditation, and initiatives to improve patient experiences
Demonstrated commitment to best practices, continuous quality improvement, and professional development
Join our Team
The successful candidate must provide a valid Criminal Record Check within a specified time frame.
Please apply in writing, providing three recent work references, quoting Competition# 2025-086 by no later than Monday, March 3rd, 2025 at 12:00 noon to:
Human Resources
Weeneebayko Area Health Authority
P.O. Box 664
Moose Factory, ON P0L 1W0
Resumes can be emailed to jobs@waha.ca or faxed to 705-658-4917
For more information contact the HR team by email above
Only those selected for an interview will be contacted
Please be advised that in order to be eligible for employment at Weeneebayko Area Health Authority, all new hires must have received the full series of a COVID-19 vaccine or combination of COVID-19 vaccines approved by Health Canada
Weeneebayko Area Health Authority is an inclusive employer. Accommodations are available in accordance with the Ontario Human Rights code and Accessibility of Ontarians with Disabilities Act, 2005.
The Director, Applications & End User Support will provide strategic and operational leadership for Mackenzie Health’s IT applications and end user support services. Reporting to the Vice President Digital Health & CIO and working collaboratively with senior stakeholders, the Director will ensure exceptional service delivery and performance of clinical and business systems applications, enhancing productivity and user experience. The Director is responsible for sourcing, developing and integrating the tools for applications unique to the organization that will improve staff satisfaction, patient experience, productivity and efficiency across the hospital operations.
Primary Responsibilities:
Provide strategic input to the development and implementation of the annual portfolio operating plan and is responsible for ensuring that clinical and business applications will support and improve productivity and efficiency for hospital operations.
Lead the development, implementation, and maintenance of clinical and business applications with a strong focus on automation, integration and efficiency.
Establish standards and procedures for applications and has oversight for the development/implementation of digital health strategic initiatives relating to application integration across the hospital. Implement and monitor associated digital health projects ensuring their effectiveness and that goals, schedules and budgets are met.
Provide clear direction and strategic oversight to Service Desk and End User Technical Support teams creating an inclusive and supportive team culture and driving results through effective collaboration and strategic management.
Drive innovation within the Service Desk and End User Technical Support desk teams by introducing new technologies, processes, and perspectives to enhance service delivery.
Review and advise on purchases of all hardware, software and automation-related services.
Partner with key stakeholders to envision, plan and deploy solutions that drive business results.
Participate in the continuous development, maintenance and execution of the enterprise wide disaster recovery and business continuity plans should there be breaches or failures of IT infrastructure that impact applications.
Utilize the ability to think outside of the box and creative license to provide strategic leadership and direction for the optimal provision of IT applications and end user support services
Analyze service desk and end user support operations and evaluates the success of the portfolio against established indicators, ensuring efficient, economic and quality performance is ingrained in service provision.
Oversee the service desk operations to ensure timely and effective support for end users.
Manage vendor and supplier contracts and service level agreements (SLAs) to optimize costs and performance.
Lead the development of the applications and end user support budget and monitor budget variances.
Ensure effective project management and technical change control principles.
Develop and maintain training programs for end users to enhance their experience with technology.
Negotiate contracts, including setting operation performance standards and administers contracts to ensure compliance with operating performance standards.
Create a high productivity environment, ensuring all IT services are delivered in a high quality, professional and cost effective manner.
Promote a culture of high performance and continuous improvement that values learning and commitment to quality.
Qualifications:
Undergraduate degree in computer science, information technology, engineering or a related field and master’s degree preferred.
10+ years of progressive experience in managing information systems and services and cross functional technical teams. Healthcare IT leadership experience is an asset.
Strong knowledge of cybersecurity technologies and risk mitigation strategies.
Experience with large-scale technology initiatives, including data center and network deployments, and cloud solutions.
Demonstrated excellence in interpersonal, written, and verbal communication skills including ability to demonstrate tact and diplomacy, manage confidential information, and build rapport and positive working relationships.
Proven ability to work independently and as part of a team, demonstrating initiative and collaborative skills.
Exceptional organizational skills with the ability to manage multiple priorities.
Commitment to health equity, anti-racism, anti-oppression, and client and family engagement.
Ability to perform the essential duties of the job.
Effectively uses empathy in interactions with others.
Demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring.
Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.
Commitment to providing an exceptional experience for staff and clients within a challenging and exciting healthcare environment.
Mackenzie Health embraces of culture of safety and high reliability. As a part of that culture, all physicians and employees are expected to practice our Universal Skills for Reliability and Relationships as a part of their day-to-day duties and interactions.
Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
* You may be required to work at all sites of Mackenzie Health
Jan 29, 2025
Full time
The Director, Applications & End User Support will provide strategic and operational leadership for Mackenzie Health’s IT applications and end user support services. Reporting to the Vice President Digital Health & CIO and working collaboratively with senior stakeholders, the Director will ensure exceptional service delivery and performance of clinical and business systems applications, enhancing productivity and user experience. The Director is responsible for sourcing, developing and integrating the tools for applications unique to the organization that will improve staff satisfaction, patient experience, productivity and efficiency across the hospital operations.
Primary Responsibilities:
Provide strategic input to the development and implementation of the annual portfolio operating plan and is responsible for ensuring that clinical and business applications will support and improve productivity and efficiency for hospital operations.
Lead the development, implementation, and maintenance of clinical and business applications with a strong focus on automation, integration and efficiency.
Establish standards and procedures for applications and has oversight for the development/implementation of digital health strategic initiatives relating to application integration across the hospital. Implement and monitor associated digital health projects ensuring their effectiveness and that goals, schedules and budgets are met.
Provide clear direction and strategic oversight to Service Desk and End User Technical Support teams creating an inclusive and supportive team culture and driving results through effective collaboration and strategic management.
Drive innovation within the Service Desk and End User Technical Support desk teams by introducing new technologies, processes, and perspectives to enhance service delivery.
Review and advise on purchases of all hardware, software and automation-related services.
Partner with key stakeholders to envision, plan and deploy solutions that drive business results.
Participate in the continuous development, maintenance and execution of the enterprise wide disaster recovery and business continuity plans should there be breaches or failures of IT infrastructure that impact applications.
Utilize the ability to think outside of the box and creative license to provide strategic leadership and direction for the optimal provision of IT applications and end user support services
Analyze service desk and end user support operations and evaluates the success of the portfolio against established indicators, ensuring efficient, economic and quality performance is ingrained in service provision.
Oversee the service desk operations to ensure timely and effective support for end users.
Manage vendor and supplier contracts and service level agreements (SLAs) to optimize costs and performance.
Lead the development of the applications and end user support budget and monitor budget variances.
Ensure effective project management and technical change control principles.
Develop and maintain training programs for end users to enhance their experience with technology.
Negotiate contracts, including setting operation performance standards and administers contracts to ensure compliance with operating performance standards.
Create a high productivity environment, ensuring all IT services are delivered in a high quality, professional and cost effective manner.
Promote a culture of high performance and continuous improvement that values learning and commitment to quality.
Qualifications:
Undergraduate degree in computer science, information technology, engineering or a related field and master’s degree preferred.
10+ years of progressive experience in managing information systems and services and cross functional technical teams. Healthcare IT leadership experience is an asset.
Strong knowledge of cybersecurity technologies and risk mitigation strategies.
Experience with large-scale technology initiatives, including data center and network deployments, and cloud solutions.
Demonstrated excellence in interpersonal, written, and verbal communication skills including ability to demonstrate tact and diplomacy, manage confidential information, and build rapport and positive working relationships.
Proven ability to work independently and as part of a team, demonstrating initiative and collaborative skills.
Exceptional organizational skills with the ability to manage multiple priorities.
Commitment to health equity, anti-racism, anti-oppression, and client and family engagement.
Ability to perform the essential duties of the job.
Effectively uses empathy in interactions with others.
Demonstrates behaviours consistent with Mackenzie Health’s Commitment to Caring.
Models behaviour that is aligned with the values of Mackenzie Health – Excellence, Leadership and Empathy.
Commitment to providing an exceptional experience for staff and clients within a challenging and exciting healthcare environment.
Mackenzie Health embraces of culture of safety and high reliability. As a part of that culture, all physicians and employees are expected to practice our Universal Skills for Reliability and Relationships as a part of their day-to-day duties and interactions.
Demonstrates understanding and complies with patient and staff safety policies and procedures that foster a safe and inclusive environment for all.
* You may be required to work at all sites of Mackenzie Health
Job Description The Director, Professional Practice, Clinical Programs will be responsible for the development, implementation and oversight of Clinical Programs. They will provide clinical leadership across Nursing, Therapy, Social Work and Personal Support services and promote best practices and interdisciplinary collaboration. The Director of Professional Practice – Clinical Programs plays a critical role in driving clinical excellence and operational success in the home and community care setting. We are looking for: a full-time, permanent Director, Professional Practice, Clinical Programs Salary: Commensurate with experience Hours of Work: 34 hours/week. This is a hybrid role that requires time in office, at our Adult Day Program in Maple, in the community as needed and in a work from home set up. Requirement to contribute to an on-call rotation.
Reports to: Vice President, Client Services and Operations Responsibilities
Clinical Practice Leadership
Strong voice for home care science and leadership
Promotes an interprofessional quality practice organizational setting
Demonstrates clinical expertise and leadership in establishing and monitoring standards of practice, including intro and interprofessional peer review
Guides, initiates and provides leadership in the development and implementation of standards, practice guidelines, education and research initiatives
Acts as a resource guide to promote strategies to optimize patient engagement
Models a commitment to person-centred care values/beliefs and identifies barriers and opportunities to enhance patient satisfaction
Sets organizational practice standards that align with regulated health professionals’ college requirements, Accreditation Canada home care standards, funder guidelines and organizational requirements.
Active member of professional organizations and communities of practice that seek to influence advanced nursing and interprofessional practice
Commitment to ongoing professional development
Collaborates with department leads to implement evidence based clinical guidelines
Results Oriented
Uses project planning best practices or validated program planning models to translate vision and program objectives into concrete activities
Applies environmental scan or needs’ assessment methodology to inform analysis and design
Develops and revises project plans to reflect changing priorities and conditions and achieve targets
Informs individual and program decision-making incorporating context, data and evidence
Demonstrates and promotes stewardship of financial and organizational resources
Acknowledges responsibility for impact and outcomes of decisions and actions
Sets challenging goals for self and models dedication and high performance
Vision and Strategy
Contributes professional practice expertise and insight for implementation of organizational strategies
Balances health system complexity to lead in an environment of competing values and priorities
Collaboration and Communication
Builds and nurtures effective and collaborative relationships internally, with funders, stakeholders and communities of practice
Seeks to leverage opportunities to enhance patient and program outcomes through partnerships
Implements and communicates strategies that enhance collaboration
People Leadership, Education and Mentorship
Creates an environment of common vision and purpose among colleagues and stakeholders
Exceptional interpersonal skills that promote practice reflection, critical thinking and self-awareness to encourage a commitment to professional learning and growth
Builds trusting relationships and contributes to an empowering work environment
Develops healthy and person-centred relationships with patients, families, health care providers, and colleagues by managing and resolving conflict
Identifies organizational learning and development plans related to professional practice and provides opportunities for continued learning and professional development
Contributes to capacity building through mentorship and helpful feedback
Develops, delivers and evaluates education programming that uses multi-modal learning (videos, webinars, classroom, interactive platforms, self-learning packages, online learning, case-based learning, simulation, hands-on training, gamification.
Change and Innovation
Leads and sustains change from vision to implementation to sustainable practice using change management and communication to support teams and the organization to successfully manage the change
Creates a culture that supports knowledge development and integration that positively impacts patients
Risk, Health and Safety Management
Identifying and reporting health and safety incidents and concerns in a timely manner to the appropriate supervisors and/or funders, documenting incidents in EasyCare and escalating appropriately to the designated supervisors as outlined in the Client Safety Reporting policy (C.01.38).
Participating in health and safety processes and procedures
Participating in maintaining a safe workplace environment by cultivating a positive safety culture and encouraging best practices to promote both staff and client safety and well-being
Participating in all health and safety training initiatives on a regular basis
Taking proactive action against client incidents within your scope of practice
Being actively involved in the improvement of the reporting system to prevent future reoccurrences
Developing a plan to identify, manage and/or minimize client safety risks or situations in adherence with risk management operations policies
Facilitating the planning discussion in the preparation stage prior to disclosure, with the goal of enabling a supportive and effective conversation.
Promoting a culture of safety by being responsible for encouraging blame-free reporting.
Investigating adverse events by performing a root cause analysis and gathering all relevant information as it pertains to the event.
Qualifications
RN with a graduate degree in nursing practice. Additional advanced degree or certificates in interprofessional education an asset.
Experience working in home care at point of care or in educational/leadership roles required.
Past clinical experience working in medical-surgical or rehabilitation units and working closely with social work, OT, PT, SLP and Dietitians desirable
Canadian Nurses Association (CNA) Certification in Community Health Nursing, Gerontology or Mental Health; International Integrated Wound Care Certification (IIWCC), Canadian Venous Access Certification (CVAA).
Project Planning certification or certificates helpful
Experience providing interprofessional education or working in integrated, interprofessional teams across health sectors (hospitals/LTC/Home and Community Care)
Knowledge of interprofessional practice and integrated models including leadership competencies
Experience leading RNAO Best Practice Spotlight Organization (BPSO) initiatives and/or Best Practice Guideline Implementation
History of implementing best practice initiatives based on research and evidence- informed practice
Contribution to thought leadership through published research or presentations
Active participant in organizational readiness for Accreditation Canada surveys
Actively participates in the program on-call rotation with relevant team members
Jan 28, 2025
Full time
Job Description The Director, Professional Practice, Clinical Programs will be responsible for the development, implementation and oversight of Clinical Programs. They will provide clinical leadership across Nursing, Therapy, Social Work and Personal Support services and promote best practices and interdisciplinary collaboration. The Director of Professional Practice – Clinical Programs plays a critical role in driving clinical excellence and operational success in the home and community care setting. We are looking for: a full-time, permanent Director, Professional Practice, Clinical Programs Salary: Commensurate with experience Hours of Work: 34 hours/week. This is a hybrid role that requires time in office, at our Adult Day Program in Maple, in the community as needed and in a work from home set up. Requirement to contribute to an on-call rotation.
Reports to: Vice President, Client Services and Operations Responsibilities
Clinical Practice Leadership
Strong voice for home care science and leadership
Promotes an interprofessional quality practice organizational setting
Demonstrates clinical expertise and leadership in establishing and monitoring standards of practice, including intro and interprofessional peer review
Guides, initiates and provides leadership in the development and implementation of standards, practice guidelines, education and research initiatives
Acts as a resource guide to promote strategies to optimize patient engagement
Models a commitment to person-centred care values/beliefs and identifies barriers and opportunities to enhance patient satisfaction
Sets organizational practice standards that align with regulated health professionals’ college requirements, Accreditation Canada home care standards, funder guidelines and organizational requirements.
Active member of professional organizations and communities of practice that seek to influence advanced nursing and interprofessional practice
Commitment to ongoing professional development
Collaborates with department leads to implement evidence based clinical guidelines
Results Oriented
Uses project planning best practices or validated program planning models to translate vision and program objectives into concrete activities
Applies environmental scan or needs’ assessment methodology to inform analysis and design
Develops and revises project plans to reflect changing priorities and conditions and achieve targets
Informs individual and program decision-making incorporating context, data and evidence
Demonstrates and promotes stewardship of financial and organizational resources
Acknowledges responsibility for impact and outcomes of decisions and actions
Sets challenging goals for self and models dedication and high performance
Vision and Strategy
Contributes professional practice expertise and insight for implementation of organizational strategies
Balances health system complexity to lead in an environment of competing values and priorities
Collaboration and Communication
Builds and nurtures effective and collaborative relationships internally, with funders, stakeholders and communities of practice
Seeks to leverage opportunities to enhance patient and program outcomes through partnerships
Implements and communicates strategies that enhance collaboration
People Leadership, Education and Mentorship
Creates an environment of common vision and purpose among colleagues and stakeholders
Exceptional interpersonal skills that promote practice reflection, critical thinking and self-awareness to encourage a commitment to professional learning and growth
Builds trusting relationships and contributes to an empowering work environment
Develops healthy and person-centred relationships with patients, families, health care providers, and colleagues by managing and resolving conflict
Identifies organizational learning and development plans related to professional practice and provides opportunities for continued learning and professional development
Contributes to capacity building through mentorship and helpful feedback
Develops, delivers and evaluates education programming that uses multi-modal learning (videos, webinars, classroom, interactive platforms, self-learning packages, online learning, case-based learning, simulation, hands-on training, gamification.
Change and Innovation
Leads and sustains change from vision to implementation to sustainable practice using change management and communication to support teams and the organization to successfully manage the change
Creates a culture that supports knowledge development and integration that positively impacts patients
Risk, Health and Safety Management
Identifying and reporting health and safety incidents and concerns in a timely manner to the appropriate supervisors and/or funders, documenting incidents in EasyCare and escalating appropriately to the designated supervisors as outlined in the Client Safety Reporting policy (C.01.38).
Participating in health and safety processes and procedures
Participating in maintaining a safe workplace environment by cultivating a positive safety culture and encouraging best practices to promote both staff and client safety and well-being
Participating in all health and safety training initiatives on a regular basis
Taking proactive action against client incidents within your scope of practice
Being actively involved in the improvement of the reporting system to prevent future reoccurrences
Developing a plan to identify, manage and/or minimize client safety risks or situations in adherence with risk management operations policies
Facilitating the planning discussion in the preparation stage prior to disclosure, with the goal of enabling a supportive and effective conversation.
Promoting a culture of safety by being responsible for encouraging blame-free reporting.
Investigating adverse events by performing a root cause analysis and gathering all relevant information as it pertains to the event.
Qualifications
RN with a graduate degree in nursing practice. Additional advanced degree or certificates in interprofessional education an asset.
Experience working in home care at point of care or in educational/leadership roles required.
Past clinical experience working in medical-surgical or rehabilitation units and working closely with social work, OT, PT, SLP and Dietitians desirable
Canadian Nurses Association (CNA) Certification in Community Health Nursing, Gerontology or Mental Health; International Integrated Wound Care Certification (IIWCC), Canadian Venous Access Certification (CVAA).
Project Planning certification or certificates helpful
Experience providing interprofessional education or working in integrated, interprofessional teams across health sectors (hospitals/LTC/Home and Community Care)
Knowledge of interprofessional practice and integrated models including leadership competencies
Experience leading RNAO Best Practice Spotlight Organization (BPSO) initiatives and/or Best Practice Guideline Implementation
History of implementing best practice initiatives based on research and evidence- informed practice
Contribution to thought leadership through published research or presentations
Active participant in organizational readiness for Accreditation Canada surveys
Actively participates in the program on-call rotation with relevant team members
CAREER OPPORTUNITY
Project Manager
2025-003
Choose Collingwood General & Marine Hospital:
Collingwood General and Marine Hospital (CGMH) is an 84-bed hospital located in Collingwood, Ontario (approximately 90 minutes north of Toronto) that serves more than 74,000 permanent residents and 3.5 million annual visitors to the communities of Wasaga Beach, Collingwood, Clearview and the Blue Mountains. CGMH is an acute care hospital providing emergency care, diagnostic services including lab, imaging and cardiorespiratory therapy, as well as two inpatient units (medicine and surgery). In addition, CGMH also provides care in specialty areas including obstetrics, orthopaedics, intensive care and surgery. The Hospital also provides outpatient care including dialysis and a wide range of clinics including mental health and rehabilitation services. CGMH continues to provide care close to home for our community and plays a key role as an integrated orthopaedic centre for our region. For more information, please visit our website at www.cgmh.on.ca .
Corporate Culture:
At Collingwood General & Marine Hospital, we are anchored by our vision, mission and values and guided by our strategic directions. If you exhibit the core values of CGMH; Inclusive, Caring, Accountable, Respect, Excellence, Teamwork, Adaptable, we want you to join us in providing exceptional services to our patient and their families.
Benefits:
This position includes a comprehensive and competitive benefit plan, including but not limited to extended health and dental coverage, life and accident insurance, paid vacation and sick days, short- and long-term disability income protection plans, Healthcare of Ontario Pension Plan (HOOPP), Employee & Family Assistance Program and access to CGMH Perkopolis discounts.
The Opportunity:
The Project Manager (PM) is responsible for leading and executing critical projects within an acute care hospital setting. This role involves managing all aspects of the project life cycle, including initiation, planning, execution, monitoring, and closure. Reporting to the Project Management Lead, the PM will work closely with cross-functional teams, including clinical, operational, and IT departments, to ensure projects are completed on time, within budget, and to the required quality standards. The position offers the opportunity to directly impact patient care, hospital operations, and overall hospital performance. This role will initially support the planning for Hospital Development, working closely with the Hospital Development Project Team, including the Planning, Designing, and Conformance Consultants.
This position will serve as a liaison between various hospital departments, the senior leadership team, and external partners as required. The successful candidate must have extensive experience in project management, change management, and implementing enterprise-wide systems. This key support function will contribute to streamlining hospital-wide activity to align with our strategic vision: Outstanding Care – For Life.
Qualifications:
Exhibits the core values of Collingwood General and Marine Hospital; Inclusive, Caring, Accountable, Respect, Excellence, Adaptable, Teamwork
Undergraduate Degree specific to Business, Healthcare, Clinical Informatics, Engineering, Construction, or Project Management
Possesses the Project Management Professional (PMP) designation
5 years’ experience of on-the-job project management experience with proven use of project management tools and techniques
Familiarity with hospital operations, clinical workflows, and healthcare regulations is highly desirable
Experience with P3 environments, procurement processes, and practical application of Ontario's Broader Public Sector Procurement Directive is essential
Working knowledge of risk management and mitigation in healthcare construction projects, as well as, construction documentation, and ability to coordinate plans between various trades and disciplines
Demonstrated ability to plan and manage budgets for large capital projects as well as coordinate plans between various trades and disciplines
Ability to engage stakeholders at all levels of the organization
Ability to delegate and assign work to resources
Working knowledge of project management methodologies, tools and techniques
Understanding of budgets and fiscal responsibility
Excellent organizational and time-management skills, with the ability to manage multiple projects simultaneously
Independent decision-making abilities
Strong communication and interpersonal skills, with the ability to work effectively with various stakeholders at all levels.
Proven critical thinking, problem-solving abilities, and attention to detail
Proactively identify and resolve conflicts within teams and associated workstreams; mitigate risk with contingency plans
Duties and Responsibilities Include:
Supports the planning and construction of a new hospital under the public-private partnership (P3) design, build, finance (DBF) procurement model
Engage project sponsor (vice president) and project champion (director) to define the proposed project’s objectives, benefits, statement of work and alignment to organizational strategies
Project Planning and Execution :
Develop detailed project plans, defining project scope, objectives, timelines, and resources needed to achieve successful outcomes
Coordinate internal resources and third parties/vendors to ensure timely and effective project execution
Lead the day-to-day management of project activities, ensuring projects are on track and aligned with hospital priorities
Stakeholder Communication :
Act as the main point of contact for project stakeholders, providing regular updates on project progress, risks, and deliverables
Facilitate meetings, briefings, and discussions with cross-functional teams, ensuring effective collaboration and problem-solving
Build strong relationships with hospital staff, department leaders, and external partners to foster communication and engagement
Risk Management and Problem Solving :
Identify potential risks and issues impacting the project and develop strategies to mitigate them
Manage and resolve project-related challenges, ensuring alignment with hospital goals and objectives
Proactively address any barriers to success, escalating issues to senior leadership when necessary
Project Reporting and Documentation :
Maintain detailed documentation on project status, including schedules, budgets, resource allocation, and project deliverables
Prepare project status reports for senior leadership, highlighting key milestones, achievements, and areas requiring attention
Ensure that project documentation is up to date and stored according to hospital standards and policies
Budget and Resource Management :
Develop project budgets and ensure that projects are delivered within financial constraints
Track and manage project expenditures, ensuring that costs are aligned with the approved budget
Coordinate with department heads and other project leads to allocate the appropriate resources for each project
Quality Control and Evaluation :
Monitor project performance, ensuring compliance with hospital standards, regulatory requirements, and best practices
Oversee project evaluation and quality assurance processes, ensuring the final deliverables meet or exceed expectations
Assist in post-project evaluations to assess outcomes, identify areas for improvement, and apply lessons learned to future initiatives
Active participation in the Hospital’s Health and Safety Internal Responsibility System, which includes maintaining accountability for the defined responsibilities listed in applicable legislation, policies and procedures
Actively contributes within the scope of the position to the enhancement of the patient experience through continuous improvement, learning, and teamwork, with the goal of creating an environment that is caring, inclusive, respectful, patient and family-centered with a focus on excellence, innovation and safety
More Information:
Location: Administration
Employment Type: Permanent Full-Time
Employment Group : Non-Union
Start Date: In line with next Hospital Orientation intake.
Hours of Work: 37.5 hours weekly. Please be reminded that as a Hospital, in order to provide the necessary patient care, our operations run 24/7. Therefore, depending on the program for which you are applying, it may be an expectation that you are available to work weekdays and weekends, as well as all shifts - days, evenings, and nights.
Wage Range: $99,800.81-$118,532.06
HOW TO APPLY:
If you are interested in joining our inspiring team, please apply online before 11:59pm EST on the posting close date by submitting an updated copy of your resume and cover letter in PDF or Word format.
Due to the volume of applications, only those selected for an interview will be contacted. Please be advised that as part of the mandatory screening process CGMH requires professional references, verification of academic training, professional accreditation, plus a current Police Vulnerable Sector Check.
Collingwood General and Marine Hospital is committed to an inclusive, barrier-free selection process. We encourage all qualified individuals who may contribute to a diverse and inclusive workplace to apply. If contacted regarding a competition, please advise Human Resources of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.
Jan 07, 2025
Full time
CAREER OPPORTUNITY
Project Manager
2025-003
Choose Collingwood General & Marine Hospital:
Collingwood General and Marine Hospital (CGMH) is an 84-bed hospital located in Collingwood, Ontario (approximately 90 minutes north of Toronto) that serves more than 74,000 permanent residents and 3.5 million annual visitors to the communities of Wasaga Beach, Collingwood, Clearview and the Blue Mountains. CGMH is an acute care hospital providing emergency care, diagnostic services including lab, imaging and cardiorespiratory therapy, as well as two inpatient units (medicine and surgery). In addition, CGMH also provides care in specialty areas including obstetrics, orthopaedics, intensive care and surgery. The Hospital also provides outpatient care including dialysis and a wide range of clinics including mental health and rehabilitation services. CGMH continues to provide care close to home for our community and plays a key role as an integrated orthopaedic centre for our region. For more information, please visit our website at www.cgmh.on.ca .
Corporate Culture:
At Collingwood General & Marine Hospital, we are anchored by our vision, mission and values and guided by our strategic directions. If you exhibit the core values of CGMH; Inclusive, Caring, Accountable, Respect, Excellence, Teamwork, Adaptable, we want you to join us in providing exceptional services to our patient and their families.
Benefits:
This position includes a comprehensive and competitive benefit plan, including but not limited to extended health and dental coverage, life and accident insurance, paid vacation and sick days, short- and long-term disability income protection plans, Healthcare of Ontario Pension Plan (HOOPP), Employee & Family Assistance Program and access to CGMH Perkopolis discounts.
The Opportunity:
The Project Manager (PM) is responsible for leading and executing critical projects within an acute care hospital setting. This role involves managing all aspects of the project life cycle, including initiation, planning, execution, monitoring, and closure. Reporting to the Project Management Lead, the PM will work closely with cross-functional teams, including clinical, operational, and IT departments, to ensure projects are completed on time, within budget, and to the required quality standards. The position offers the opportunity to directly impact patient care, hospital operations, and overall hospital performance. This role will initially support the planning for Hospital Development, working closely with the Hospital Development Project Team, including the Planning, Designing, and Conformance Consultants.
This position will serve as a liaison between various hospital departments, the senior leadership team, and external partners as required. The successful candidate must have extensive experience in project management, change management, and implementing enterprise-wide systems. This key support function will contribute to streamlining hospital-wide activity to align with our strategic vision: Outstanding Care – For Life.
Qualifications:
Exhibits the core values of Collingwood General and Marine Hospital; Inclusive, Caring, Accountable, Respect, Excellence, Adaptable, Teamwork
Undergraduate Degree specific to Business, Healthcare, Clinical Informatics, Engineering, Construction, or Project Management
Possesses the Project Management Professional (PMP) designation
5 years’ experience of on-the-job project management experience with proven use of project management tools and techniques
Familiarity with hospital operations, clinical workflows, and healthcare regulations is highly desirable
Experience with P3 environments, procurement processes, and practical application of Ontario's Broader Public Sector Procurement Directive is essential
Working knowledge of risk management and mitigation in healthcare construction projects, as well as, construction documentation, and ability to coordinate plans between various trades and disciplines
Demonstrated ability to plan and manage budgets for large capital projects as well as coordinate plans between various trades and disciplines
Ability to engage stakeholders at all levels of the organization
Ability to delegate and assign work to resources
Working knowledge of project management methodologies, tools and techniques
Understanding of budgets and fiscal responsibility
Excellent organizational and time-management skills, with the ability to manage multiple projects simultaneously
Independent decision-making abilities
Strong communication and interpersonal skills, with the ability to work effectively with various stakeholders at all levels.
Proven critical thinking, problem-solving abilities, and attention to detail
Proactively identify and resolve conflicts within teams and associated workstreams; mitigate risk with contingency plans
Duties and Responsibilities Include:
Supports the planning and construction of a new hospital under the public-private partnership (P3) design, build, finance (DBF) procurement model
Engage project sponsor (vice president) and project champion (director) to define the proposed project’s objectives, benefits, statement of work and alignment to organizational strategies
Project Planning and Execution :
Develop detailed project plans, defining project scope, objectives, timelines, and resources needed to achieve successful outcomes
Coordinate internal resources and third parties/vendors to ensure timely and effective project execution
Lead the day-to-day management of project activities, ensuring projects are on track and aligned with hospital priorities
Stakeholder Communication :
Act as the main point of contact for project stakeholders, providing regular updates on project progress, risks, and deliverables
Facilitate meetings, briefings, and discussions with cross-functional teams, ensuring effective collaboration and problem-solving
Build strong relationships with hospital staff, department leaders, and external partners to foster communication and engagement
Risk Management and Problem Solving :
Identify potential risks and issues impacting the project and develop strategies to mitigate them
Manage and resolve project-related challenges, ensuring alignment with hospital goals and objectives
Proactively address any barriers to success, escalating issues to senior leadership when necessary
Project Reporting and Documentation :
Maintain detailed documentation on project status, including schedules, budgets, resource allocation, and project deliverables
Prepare project status reports for senior leadership, highlighting key milestones, achievements, and areas requiring attention
Ensure that project documentation is up to date and stored according to hospital standards and policies
Budget and Resource Management :
Develop project budgets and ensure that projects are delivered within financial constraints
Track and manage project expenditures, ensuring that costs are aligned with the approved budget
Coordinate with department heads and other project leads to allocate the appropriate resources for each project
Quality Control and Evaluation :
Monitor project performance, ensuring compliance with hospital standards, regulatory requirements, and best practices
Oversee project evaluation and quality assurance processes, ensuring the final deliverables meet or exceed expectations
Assist in post-project evaluations to assess outcomes, identify areas for improvement, and apply lessons learned to future initiatives
Active participation in the Hospital’s Health and Safety Internal Responsibility System, which includes maintaining accountability for the defined responsibilities listed in applicable legislation, policies and procedures
Actively contributes within the scope of the position to the enhancement of the patient experience through continuous improvement, learning, and teamwork, with the goal of creating an environment that is caring, inclusive, respectful, patient and family-centered with a focus on excellence, innovation and safety
More Information:
Location: Administration
Employment Type: Permanent Full-Time
Employment Group : Non-Union
Start Date: In line with next Hospital Orientation intake.
Hours of Work: 37.5 hours weekly. Please be reminded that as a Hospital, in order to provide the necessary patient care, our operations run 24/7. Therefore, depending on the program for which you are applying, it may be an expectation that you are available to work weekdays and weekends, as well as all shifts - days, evenings, and nights.
Wage Range: $99,800.81-$118,532.06
HOW TO APPLY:
If you are interested in joining our inspiring team, please apply online before 11:59pm EST on the posting close date by submitting an updated copy of your resume and cover letter in PDF or Word format.
Due to the volume of applications, only those selected for an interview will be contacted. Please be advised that as part of the mandatory screening process CGMH requires professional references, verification of academic training, professional accreditation, plus a current Police Vulnerable Sector Check.
Collingwood General and Marine Hospital is committed to an inclusive, barrier-free selection process. We encourage all qualified individuals who may contribute to a diverse and inclusive workplace to apply. If contacted regarding a competition, please advise Human Resources of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.
Head of Operations, Laboratory Services
Hamilton Regional Laboratory Medicine Program
Hamilton Health Sciences and St. Joseph’s Healthcare Hamilton
The Hamilton Regional Laboratory Medicine Program (HRLMP) is one of the largest integrated laboratory service programs in Canada providing laboratory services to support the delivery of excellent patient care as well as clinical testing for clinical trials and research studies in the Hamilton area. These laboratories are jointly operated by Hamilton Health Sciences and St. Joseph’s Healthcare Hamilton. Between the two hospitals, there are a total of 31 labs with 700+ lab staff and physicians. In addition to providing services to support hospital care delivery, the HRLMP serves over 150 external clients through the Laboratory Reference Centre (LRC). In 2023, HRLMP labs conducted 7.7 million tests, supported 182,000 emergency department visits, and supported over 1,600 cardiac surgeries.
Together, HHS and SJHH are seeking a Head of Operations, Laboratory Services, HRLMP . This strategic and operational role offers the opportunity to lead transformative change in regional laboratory services. The Head of Operations, Laboratory Services jointly reports to the Chief Administrative Officer, (HHS) and Executive Vice President, Clinical Services and Chief Nursing Executive (SJHH). The senior level role will oversee operations and financial management of a large multi-site laboratory services program, supporting the delivery of excellent patient care across the region. The Head of Operations provides visionary leadership and strategic direction in all aspects of laboratory medicine, including high quality service delivery, education and research for the HRLMP. The Head of Operations is responsible for championing strategic change initiatives aimed at addressing key challenges such as timely and highly coordinated care.
Requirements include 10-15 years of progressive senior management experience in the healthcare sector, preferably within large, complex, multi-site academic and hospital organizations, complemented by a Master’s degree in Business or Health Administration. Possessing extensive knowledge of laboratory medicine, encompassing systems, processes, testing, and services, the preferred candidate will articulate, influence, and execute a cohesive vision for the program’s strategic and operational objectives. With a deep understanding of quality management systems and regulatory requirements and the skill to navigate complex, sensitive situations involving diverse stakeholders, the trusted leader will foster effective teams, encourage collaboration, and align competing priorities across a dynamic environment. With experience leading complex change and transformation initiatives
This role is located at the Hamilton General Hospital with multi-site travel required to meet the needs of the program.
Hamilton Health Sciences (HHS ) is a community of 18,000 staff, physicians, residents, researchers and volunteers that proudly serves south western Ontario residents. As Ontario’s most comprehensive healthcare system, providing advanced care to people of all ages from across the province, HHS offers endless opportunities for a rewarding career.
Hamilton Health Sciences is a group of hospitals providing specialized, advanced care in our community as well as a world-renowned healthcare research institute. HHS provides leading expertise in many areas, including cardiac and stroke care, cancer care, palliative care and paediatrics. Hospital sites include The Hamilton General Hospital, The Juravinski Hospital, and Juravinski Cancer Centre, McMaster Children’s Hospital, McMaster University Medical Centre, Regional Rehabilitation Centre, Ron Joyce Children’s Centre, St. Peter’s Hospital, West End Urgent Care Centre, West Lincoln Memorial Hospital, and the Satellite Health Facility.
As the largest employer in the greater Hamilton region, HHS plays a vital role in training the next generation of health professionals in collaboration with academic partners including McMaster University and Mohawk College.
St. Joseph's Healthcare Hamilton (SJHH) is committed to making a difference in people's lives and creating a lasting future for the community through integrated health services and internationally recognized programs. Home to more than 5,600 staff, 700 physicians and 300 volunteers, this multi-site, regional, tertiary centre, is a provincial leader in Kidney Care, Mental Health and Addictions, Respirology, and Surgical Robotics. SJHH is also a leader in digital healthcare. An academic and research healthcare organization, St. Joseph’s Healthcare Hamilton is affiliated with McMaster University and Mohawk College.
To apply for this opportunity, please submit your application and related materials to Jim Stonehouse, Partner and Pamela Colquhoun, Partner via Kathy Luu, Senior Associate ( kluu@boyden.com ) by February 7th, 2025 .
As a health care provider, embedding Equity Diversity and Inclusion in all that we do will enable us to provide more personalized care, and better understand and address barriers and factors that impact health outcomes and experiences for patients and families. Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact us for assistance.
SJHH fosters an environment where we celebrate diversity, where teams reflect the diversity of the community in which we serve, enhancing the connection to patients, clients, community, and each other. SJHH is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.
Dec 18, 2024
Full time
Head of Operations, Laboratory Services
Hamilton Regional Laboratory Medicine Program
Hamilton Health Sciences and St. Joseph’s Healthcare Hamilton
The Hamilton Regional Laboratory Medicine Program (HRLMP) is one of the largest integrated laboratory service programs in Canada providing laboratory services to support the delivery of excellent patient care as well as clinical testing for clinical trials and research studies in the Hamilton area. These laboratories are jointly operated by Hamilton Health Sciences and St. Joseph’s Healthcare Hamilton. Between the two hospitals, there are a total of 31 labs with 700+ lab staff and physicians. In addition to providing services to support hospital care delivery, the HRLMP serves over 150 external clients through the Laboratory Reference Centre (LRC). In 2023, HRLMP labs conducted 7.7 million tests, supported 182,000 emergency department visits, and supported over 1,600 cardiac surgeries.
Together, HHS and SJHH are seeking a Head of Operations, Laboratory Services, HRLMP . This strategic and operational role offers the opportunity to lead transformative change in regional laboratory services. The Head of Operations, Laboratory Services jointly reports to the Chief Administrative Officer, (HHS) and Executive Vice President, Clinical Services and Chief Nursing Executive (SJHH). The senior level role will oversee operations and financial management of a large multi-site laboratory services program, supporting the delivery of excellent patient care across the region. The Head of Operations provides visionary leadership and strategic direction in all aspects of laboratory medicine, including high quality service delivery, education and research for the HRLMP. The Head of Operations is responsible for championing strategic change initiatives aimed at addressing key challenges such as timely and highly coordinated care.
Requirements include 10-15 years of progressive senior management experience in the healthcare sector, preferably within large, complex, multi-site academic and hospital organizations, complemented by a Master’s degree in Business or Health Administration. Possessing extensive knowledge of laboratory medicine, encompassing systems, processes, testing, and services, the preferred candidate will articulate, influence, and execute a cohesive vision for the program’s strategic and operational objectives. With a deep understanding of quality management systems and regulatory requirements and the skill to navigate complex, sensitive situations involving diverse stakeholders, the trusted leader will foster effective teams, encourage collaboration, and align competing priorities across a dynamic environment. With experience leading complex change and transformation initiatives
This role is located at the Hamilton General Hospital with multi-site travel required to meet the needs of the program.
Hamilton Health Sciences (HHS ) is a community of 18,000 staff, physicians, residents, researchers and volunteers that proudly serves south western Ontario residents. As Ontario’s most comprehensive healthcare system, providing advanced care to people of all ages from across the province, HHS offers endless opportunities for a rewarding career.
Hamilton Health Sciences is a group of hospitals providing specialized, advanced care in our community as well as a world-renowned healthcare research institute. HHS provides leading expertise in many areas, including cardiac and stroke care, cancer care, palliative care and paediatrics. Hospital sites include The Hamilton General Hospital, The Juravinski Hospital, and Juravinski Cancer Centre, McMaster Children’s Hospital, McMaster University Medical Centre, Regional Rehabilitation Centre, Ron Joyce Children’s Centre, St. Peter’s Hospital, West End Urgent Care Centre, West Lincoln Memorial Hospital, and the Satellite Health Facility.
As the largest employer in the greater Hamilton region, HHS plays a vital role in training the next generation of health professionals in collaboration with academic partners including McMaster University and Mohawk College.
St. Joseph's Healthcare Hamilton (SJHH) is committed to making a difference in people's lives and creating a lasting future for the community through integrated health services and internationally recognized programs. Home to more than 5,600 staff, 700 physicians and 300 volunteers, this multi-site, regional, tertiary centre, is a provincial leader in Kidney Care, Mental Health and Addictions, Respirology, and Surgical Robotics. SJHH is also a leader in digital healthcare. An academic and research healthcare organization, St. Joseph’s Healthcare Hamilton is affiliated with McMaster University and Mohawk College.
To apply for this opportunity, please submit your application and related materials to Jim Stonehouse, Partner and Pamela Colquhoun, Partner via Kathy Luu, Senior Associate ( kluu@boyden.com ) by February 7th, 2025 .
As a health care provider, embedding Equity Diversity and Inclusion in all that we do will enable us to provide more personalized care, and better understand and address barriers and factors that impact health outcomes and experiences for patients and families. Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact us for assistance.
SJHH fosters an environment where we celebrate diversity, where teams reflect the diversity of the community in which we serve, enhancing the connection to patients, clients, community, and each other. SJHH is an equal opportunity employer and strives for equity, inclusiveness, and diversity in all our programs, practices, facilities, and people. We foster a culture of patient and staff safety where all positions comply and work in conjunction with the Mission, Vision, and Core Values of SJHH. SJHH is committed to a barrier-free recruitment and selection process - please inform us should accommodation be required at any point in the recruitment process.
We are the Heart of the East! Michael Garron Hospital (MGH), a division of Toronto East Health Network and a proud member of the East Toronto Health Partners, is an award-winning and vibrant 450-bed community teaching hospital serving one of Canada’s most diverse communities. For more than 95 years, we have delivered high-quality, patient-centered healthcare services to more than 400,000 people in 22 distinct neighbourhoods. Recognized as a leader in workplace wellness and offering a quality work environment focused on learning and development, MGH invests in people to meet their professional goals and to reach their personal best.
It is an exciting time to be joining our team as we have opened our new eight-storey Ken and Marilyn Thomson Patient Care Centre, a transformational project that will forever change the hospital and the care it provides to our community in keeping with our strategic vision of Great Care Inspired by Community.
Currently we have an exciting opportunity for an individual who wants to advance their career as a
Director, Maternal Newborn & Child Services
Permanent Full-Time
Position Overview:
The Director, Maternal Newborn & Child (MNC), under the leadership of the Vice President (Programs), and in collaboration with the Medical Directors and Chiefs (Obstetrics/Gynaecology, Midwifery, and Paediatrics), is accountable for the clinical, technical, educational, human resource, financial, and other activities associated with the functioning of the Department of MNC and the overall quality of care and services provided. The Director is responsible for developing and promoting the program's vision, goals and objectives in alignment with the hospital's mission, vision, and overall strategic plan. The Director ensures excellence in patient care and service delivery to a patient population through continuous quality improvement processes that include planning, quality monitoring, and risk avoidance.
Education:
- Masters’ Degree in relevant profession required (or evidence of working towards a Masters’ Degree which will be completed within two years of appointment to the position).
- Current registration with professional college/association if applicable.
Qualifications/Experience:
- Minimum of five (5) years recent relevant management experience in related field required.
- Demonstrated ability to establish team-based approach to decision-making and to move decision-making to the point of service.
- Demonstrated knowledge and understanding of process re-design and continuous quality improvement techniques required.
- Self-directed, courageous and highly motivated with the ability to influence and achieve outcomes.
- Demonstrated knowledge and ability to lead coach and motivate others in practice innovation.
- Demonstrated ability to prepare, monitor, analyze and evaluate operational and capital budgets.
- Demonstrated ability to articulate the vision of a community teaching hospital and the Maternal/Newborn/Child program.
- Demonstrated behaviours that support MGH core values of Compassion, Integrity, Courage and Accountability is required.
- Proven success in business development and growth and able to manage competing demands in an ambiguous, fast-paced environment is essential.
- Demonstrated ability to establish trusting and meaningful relationships with internal and external stakeholders is required.
- Excellent interpersonal, organizational and communication (oral & written) skills required.
- In collaboration with the Medical Directors, be responsible for the accountabilities reflected in the MGH Accountability Framework.
- Exceptional conflict management and negotiation skills with the ability to utilize emotional intelligence to demonstrate sensitivity and compassion in emotionally charged situations.
- Computer proficiency in administrative programs and clinical programs required.
- Good work and attendance record required.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.
If you are ready to join MGH, please visit our Careers page at www.tehn.ca > Careers > Career Opportunities > JOB NUMBER: J1124-0862 to apply to the role
Disclaimer: Please note that we will be reviewing candidates as submitted, and therefore, early applications are encouraged.
Michael Garron Hospital (MGH) champions accessibility, diversity and equal opportunity through the creation of an inclusive and diverse work environment. At Michael Garron Hospital, we strive to be an equitable and inclusive employer. We encourage candidates from Black, First Nations, Métis and Inuit, racialized and LGBTQ2S+ communities, people of colour, women, people with disabilities and individuals who identify with the diverse communities that we serve, to join the MGH team.
Through our values of Compassion, Respect, Integrity, Inclusion and Courage, Michael Garron Hospital is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and Ontario Human Rights Code (OHRC). Should you require an accommodation at any stage of the recruitment process, please let us know how we can work with you to meet your needs.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Dec 03, 2024
Full time
We are the Heart of the East! Michael Garron Hospital (MGH), a division of Toronto East Health Network and a proud member of the East Toronto Health Partners, is an award-winning and vibrant 450-bed community teaching hospital serving one of Canada’s most diverse communities. For more than 95 years, we have delivered high-quality, patient-centered healthcare services to more than 400,000 people in 22 distinct neighbourhoods. Recognized as a leader in workplace wellness and offering a quality work environment focused on learning and development, MGH invests in people to meet their professional goals and to reach their personal best.
It is an exciting time to be joining our team as we have opened our new eight-storey Ken and Marilyn Thomson Patient Care Centre, a transformational project that will forever change the hospital and the care it provides to our community in keeping with our strategic vision of Great Care Inspired by Community.
Currently we have an exciting opportunity for an individual who wants to advance their career as a
Director, Maternal Newborn & Child Services
Permanent Full-Time
Position Overview:
The Director, Maternal Newborn & Child (MNC), under the leadership of the Vice President (Programs), and in collaboration with the Medical Directors and Chiefs (Obstetrics/Gynaecology, Midwifery, and Paediatrics), is accountable for the clinical, technical, educational, human resource, financial, and other activities associated with the functioning of the Department of MNC and the overall quality of care and services provided. The Director is responsible for developing and promoting the program's vision, goals and objectives in alignment with the hospital's mission, vision, and overall strategic plan. The Director ensures excellence in patient care and service delivery to a patient population through continuous quality improvement processes that include planning, quality monitoring, and risk avoidance.
Education:
- Masters’ Degree in relevant profession required (or evidence of working towards a Masters’ Degree which will be completed within two years of appointment to the position).
- Current registration with professional college/association if applicable.
Qualifications/Experience:
- Minimum of five (5) years recent relevant management experience in related field required.
- Demonstrated ability to establish team-based approach to decision-making and to move decision-making to the point of service.
- Demonstrated knowledge and understanding of process re-design and continuous quality improvement techniques required.
- Self-directed, courageous and highly motivated with the ability to influence and achieve outcomes.
- Demonstrated knowledge and ability to lead coach and motivate others in practice innovation.
- Demonstrated ability to prepare, monitor, analyze and evaluate operational and capital budgets.
- Demonstrated ability to articulate the vision of a community teaching hospital and the Maternal/Newborn/Child program.
- Demonstrated behaviours that support MGH core values of Compassion, Integrity, Courage and Accountability is required.
- Proven success in business development and growth and able to manage competing demands in an ambiguous, fast-paced environment is essential.
- Demonstrated ability to establish trusting and meaningful relationships with internal and external stakeholders is required.
- Excellent interpersonal, organizational and communication (oral & written) skills required.
- In collaboration with the Medical Directors, be responsible for the accountabilities reflected in the MGH Accountability Framework.
- Exceptional conflict management and negotiation skills with the ability to utilize emotional intelligence to demonstrate sensitivity and compassion in emotionally charged situations.
- Computer proficiency in administrative programs and clinical programs required.
- Good work and attendance record required.
- All employees of Michael Garron Hospital (MGH), a division of Toronto East Health Network (TEHN) agree to work within the legislated practices of the Occupational Health and Safety Act of Ontario.
- All employees of MGH are responsible to contribute to a transparent culture of patient and staff safety by adhering to and abiding by patient and staff safety policies and procedures set by MGH.
- All employees are accountable for protecting the psychological health and safety of themselves and their co-workers through adherence to MGH's policies and practices.
If you are ready to join MGH, please visit our Careers page at www.tehn.ca > Careers > Career Opportunities > JOB NUMBER: J1124-0862 to apply to the role
Disclaimer: Please note that we will be reviewing candidates as submitted, and therefore, early applications are encouraged.
Michael Garron Hospital (MGH) champions accessibility, diversity and equal opportunity through the creation of an inclusive and diverse work environment. At Michael Garron Hospital, we strive to be an equitable and inclusive employer. We encourage candidates from Black, First Nations, Métis and Inuit, racialized and LGBTQ2S+ communities, people of colour, women, people with disabilities and individuals who identify with the diverse communities that we serve, to join the MGH team.
Through our values of Compassion, Respect, Integrity, Inclusion and Courage, Michael Garron Hospital is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and Ontario Human Rights Code (OHRC). Should you require an accommodation at any stage of the recruitment process, please let us know how we can work with you to meet your needs.
We thank all applicants for their interest, however, only those selected for an interview will be contacted.
Join Northeastern Ontario’s Health Care Leaders!
A dynamic and growing health care environment awaits you in Sudbury, Ontario. Surrounded by provincial parks and with 330 lakes, Greater Sudbury has over 165,000 residents and is a rich mix of urban, suburban, rural and wilderness environments that offer something for everyone. Just a one hour flight or four-hour drive north of Toronto, Ontario you can experience the balance of a supportive yet challenging career environment with a comfortable and affordable lifestyle, right in the heart of Northern Ontario’s largest city.
Join a seasoned Senior Leadership Team with Health Sciences North (HSN), one of Canada’s Top 40 research hospitals and Northern Ontario’s largest hospital. Champion innovation in the delivery of the right care in a timely, safe and efficient way. As a teaching hospital, HSN is committed to strengthening our academic and research impact while collaborating with regional, provincial, national and international partners on research that improves health outcomes for the people of Northeastern Ontario. HSN is the tertiary care centre for Northeastern Ontario, locally affiliated with Laurentian University and NOSM University. Join a team of 4,400 employees, 600 physicians, 2,900 learners and 265 volunteers.
HSN is seeking an experienced, talented clinical leader for the position of Vice President, Surgical and Clinical Services with a proven track record of building successful teams and partnerships to ensure the delivery of high quality care and outstanding patient experiences. Under the leadership of the President and Chief Executive Officer, this leader will be a system thinker and excellent communicator with the ability to plan and implement change, and creatively achieve results. They will possess the skills and credibility to inspire a division of 1,200 employees, earn the trust of medical staff, local and regional partners, Ontario Health and colleagues from over 20 partner hospitals, while managing a budget of $229 million. The Vice President, Surgical and Clinical Services leads the divisions of Surgical, Pharmacy, Medical Imaging, and Laboratory and Pathology services at HSN. The Vice President also serves as the President of the Sudbury Vascular Laboratory where they, under the general direction of the Board, have the responsibility for the general management and direction of the business.
The ideal candidate will have the appropriate balance of education, experience, demonstrated knowledge and personal attributes required for the role, as well as will bring VP/Director level experience from a hospital setting, and will be bilingual in English and French. Women, Indigenous, Black, Persons of Colour, persons with disabilities, 2SLGBTQIA+ persons, Francophones, and other equity-deserving candidates are particularly encouraged to apply.
Interested applicants should apply directly to requisition #6896 on the HSN Careers Website at https://careers.hsnsudbury.ca/ . The posting will remain active until filled, however the search committee will begin reviewing applicants on December 18, 2024.
KEY FUNCTION :
Lead the development and delivery of designated programs and services to ensure service delivery strategies align with HSN’s mission, vision and values, and targets set in the Quality Improvement Plan (QIP).
REPORTING :
Under the general direction of the President and Chief Executive Officer.
DUTIES :
Provide leadership in the development and implementation of hospital-wide activities and programs that promote a safe, patient-centred environment while contributing to continuous improvement and risk management initiatives.
Act as a leader in the facilitation and implementation of HSN’s Strategic Plan to enable the ongoing sustainability of improvement in care processes and clinical best practices in patient care.
Promote a patient-centered care focus and engage patients and families in care delivery and care design.
Promote a culture that encourages the engagement of staff, physicians, learners, patient representatives and volunteers in safety.
Engage partners to ensure that collaborative solutions are developed and implemented to improve patient transitions and flow.
Provide leadership in the planning and implementation of a Digital Health Strategy for HSN.
Ensure the provision of high quality patient-care and design a system of internal controls where operations are effective, efficient, and in compliance with applicable legislation, regulatory, and best practice requirements.
Ensure the vision and tools of professional practice are embedded in the practice of professional staff and within HSN’s operational activities and systems to support high standards of professional practice and care.
Enhance the development of a continuous improvement culture to support care delivery and enhance job satisfaction.
Plan, investigate, recommend, and implement methods of streamlining and increasing the efficiency of the designated programs.
Ensure the sustainability and the effective operations of designated programs; oversee the development of strategic and annual operating plans, and ensure services are efficiently delivered and an optimum level of care is maintained.
Act as a leader in improving the transition of patients along the patient care continuum, develop the clinical standards of work, and lead transitions in care improvement work to improve patient outcomes along the care continuum.
Explore alternative funding approaches and other resources to support service delivery, including the adoption of activity-based funding models for patient care services.
Partner and establish linkages with other providers and associations external to HSN to enhance the role and function of the system and the hospital.
Develop annual budgets and assume fiscal accountability of the portfolio’s operation according to approved budget.
Guide, motivate, monitor, and supervise staff, develop standards of performance, evaluate performance.
Oversee the work of others in compliance with the Occupational Health and Safety Act (OHSA), its regulations, and HSN policies.
Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.
Participate in the accreditation process and work to ensure that the program and HSN achieve, maintain and continually improve upon their accredited status.
Teach, coach and lead staff in the development and monitoring of quality indicators and improvement initiatives.
Engage in and foster professional development of all staff and provide opportunities for learning within budgeted resources.
Ensure a safe environment for patients, staff and visitors; investigate report, debrief and take or direct corrective action as required on incidents.
Collaborate with internal and external stakeholders/organizations/community groups to achieve program objectives, integrate and link services and foster partnerships across the continuum of service delivery.
Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
Represent the department or program on various committees and in meetings as required.
Perform other duties as required.
QUALIFICATIONS
EDUCATION AND TRAINING:
Minimum of a Master’s Degree in a related professional health care field, from an accredited university.
Current Certification of Registration in good standing with an applicable regulatory college.
Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.
EXPERIENCE:
Minimum of five (5) years’ relevant experience working in a senior level position in a health care environment.
Experience in leading and implementing initiatives in a program management context.
Experience working in the development, implementation, and evaluation of best practice quality and safety initiatives.
KNOWLEDGE/SKILLS/ABILITIES:
Demonstrated knowledge of current health discipline environment, practices, and issues.
Demonstrated knowledge of relevant governance, national and provincial quality safety and risk management standards, principle tools, and methods; ensure alliances with the organizations that promote these standards.
Demonstrated ability to conceptualize and execute change management.
Demonstrated knowledge of evaluation, research processes, and methodology.
Demonstrated data gathering, analysis, and report preparation skills.
Demonstrated leadership, critical thinking, and team-building skills.
Demonstrated time management skills with the ability to manage multiple ongoing projects.
Demonstrated excellent presentation skills and clinical teaching skills at all levels.
Demonstrated excellent judgment and proven analytical skills.
Demonstrated ability to coach, advise and teach others using the principles of adult learning.
Demonstrated training, experience or utilization of lean methodology for process improvement.
Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.
Knowledge of relevant legislation and principles of management, hospital committee structure, conflict management and resolution, system needs analysis and organizational assessment.
Ability to use tact and discretion in dealing with health care providers and employees.
Demonstrated excellent computer skills with proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and patient information systems.
Demonstrated superior interpersonal and communication skills, both written and verbal.
Demonstrated commitment to the safety of co-workers and patients.
PERSONAL SUITABILITY:
Demonstrated ability to develop partnerships and collaborative processes across institutions.
Demonstrated commitment to ongoing professional development.
Demonstrated professionalism in dealing with confidential and sensitive issues.
Demonstrated positive work record and excellent attendance record.
Ability to meet the physical and sensory demands of the job.
Ability to travel between local sites.
OTHER:
Bilingualism is an asset.
Nov 21, 2024
Full time
Join Northeastern Ontario’s Health Care Leaders!
A dynamic and growing health care environment awaits you in Sudbury, Ontario. Surrounded by provincial parks and with 330 lakes, Greater Sudbury has over 165,000 residents and is a rich mix of urban, suburban, rural and wilderness environments that offer something for everyone. Just a one hour flight or four-hour drive north of Toronto, Ontario you can experience the balance of a supportive yet challenging career environment with a comfortable and affordable lifestyle, right in the heart of Northern Ontario’s largest city.
Join a seasoned Senior Leadership Team with Health Sciences North (HSN), one of Canada’s Top 40 research hospitals and Northern Ontario’s largest hospital. Champion innovation in the delivery of the right care in a timely, safe and efficient way. As a teaching hospital, HSN is committed to strengthening our academic and research impact while collaborating with regional, provincial, national and international partners on research that improves health outcomes for the people of Northeastern Ontario. HSN is the tertiary care centre for Northeastern Ontario, locally affiliated with Laurentian University and NOSM University. Join a team of 4,400 employees, 600 physicians, 2,900 learners and 265 volunteers.
HSN is seeking an experienced, talented clinical leader for the position of Vice President, Surgical and Clinical Services with a proven track record of building successful teams and partnerships to ensure the delivery of high quality care and outstanding patient experiences. Under the leadership of the President and Chief Executive Officer, this leader will be a system thinker and excellent communicator with the ability to plan and implement change, and creatively achieve results. They will possess the skills and credibility to inspire a division of 1,200 employees, earn the trust of medical staff, local and regional partners, Ontario Health and colleagues from over 20 partner hospitals, while managing a budget of $229 million. The Vice President, Surgical and Clinical Services leads the divisions of Surgical, Pharmacy, Medical Imaging, and Laboratory and Pathology services at HSN. The Vice President also serves as the President of the Sudbury Vascular Laboratory where they, under the general direction of the Board, have the responsibility for the general management and direction of the business.
The ideal candidate will have the appropriate balance of education, experience, demonstrated knowledge and personal attributes required for the role, as well as will bring VP/Director level experience from a hospital setting, and will be bilingual in English and French. Women, Indigenous, Black, Persons of Colour, persons with disabilities, 2SLGBTQIA+ persons, Francophones, and other equity-deserving candidates are particularly encouraged to apply.
Interested applicants should apply directly to requisition #6896 on the HSN Careers Website at https://careers.hsnsudbury.ca/ . The posting will remain active until filled, however the search committee will begin reviewing applicants on December 18, 2024.
KEY FUNCTION :
Lead the development and delivery of designated programs and services to ensure service delivery strategies align with HSN’s mission, vision and values, and targets set in the Quality Improvement Plan (QIP).
REPORTING :
Under the general direction of the President and Chief Executive Officer.
DUTIES :
Provide leadership in the development and implementation of hospital-wide activities and programs that promote a safe, patient-centred environment while contributing to continuous improvement and risk management initiatives.
Act as a leader in the facilitation and implementation of HSN’s Strategic Plan to enable the ongoing sustainability of improvement in care processes and clinical best practices in patient care.
Promote a patient-centered care focus and engage patients and families in care delivery and care design.
Promote a culture that encourages the engagement of staff, physicians, learners, patient representatives and volunteers in safety.
Engage partners to ensure that collaborative solutions are developed and implemented to improve patient transitions and flow.
Provide leadership in the planning and implementation of a Digital Health Strategy for HSN.
Ensure the provision of high quality patient-care and design a system of internal controls where operations are effective, efficient, and in compliance with applicable legislation, regulatory, and best practice requirements.
Ensure the vision and tools of professional practice are embedded in the practice of professional staff and within HSN’s operational activities and systems to support high standards of professional practice and care.
Enhance the development of a continuous improvement culture to support care delivery and enhance job satisfaction.
Plan, investigate, recommend, and implement methods of streamlining and increasing the efficiency of the designated programs.
Ensure the sustainability and the effective operations of designated programs; oversee the development of strategic and annual operating plans, and ensure services are efficiently delivered and an optimum level of care is maintained.
Act as a leader in improving the transition of patients along the patient care continuum, develop the clinical standards of work, and lead transitions in care improvement work to improve patient outcomes along the care continuum.
Explore alternative funding approaches and other resources to support service delivery, including the adoption of activity-based funding models for patient care services.
Partner and establish linkages with other providers and associations external to HSN to enhance the role and function of the system and the hospital.
Develop annual budgets and assume fiscal accountability of the portfolio’s operation according to approved budget.
Guide, motivate, monitor, and supervise staff, develop standards of performance, evaluate performance.
Oversee the work of others in compliance with the Occupational Health and Safety Act (OHSA), its regulations, and HSN policies.
Determine and align improvement projects with HSN’s Strategic Plan; monitor and adjust to achieve goal outcomes.
Participate in the accreditation process and work to ensure that the program and HSN achieve, maintain and continually improve upon their accredited status.
Teach, coach and lead staff in the development and monitoring of quality indicators and improvement initiatives.
Engage in and foster professional development of all staff and provide opportunities for learning within budgeted resources.
Ensure a safe environment for patients, staff and visitors; investigate report, debrief and take or direct corrective action as required on incidents.
Collaborate with internal and external stakeholders/organizations/community groups to achieve program objectives, integrate and link services and foster partnerships across the continuum of service delivery.
Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
Represent the department or program on various committees and in meetings as required.
Perform other duties as required.
QUALIFICATIONS
EDUCATION AND TRAINING:
Minimum of a Master’s Degree in a related professional health care field, from an accredited university.
Current Certification of Registration in good standing with an applicable regulatory college.
Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.
EXPERIENCE:
Minimum of five (5) years’ relevant experience working in a senior level position in a health care environment.
Experience in leading and implementing initiatives in a program management context.
Experience working in the development, implementation, and evaluation of best practice quality and safety initiatives.
KNOWLEDGE/SKILLS/ABILITIES:
Demonstrated knowledge of current health discipline environment, practices, and issues.
Demonstrated knowledge of relevant governance, national and provincial quality safety and risk management standards, principle tools, and methods; ensure alliances with the organizations that promote these standards.
Demonstrated ability to conceptualize and execute change management.
Demonstrated knowledge of evaluation, research processes, and methodology.
Demonstrated data gathering, analysis, and report preparation skills.
Demonstrated leadership, critical thinking, and team-building skills.
Demonstrated time management skills with the ability to manage multiple ongoing projects.
Demonstrated excellent presentation skills and clinical teaching skills at all levels.
Demonstrated excellent judgment and proven analytical skills.
Demonstrated ability to coach, advise and teach others using the principles of adult learning.
Demonstrated training, experience or utilization of lean methodology for process improvement.
Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.
Knowledge of relevant legislation and principles of management, hospital committee structure, conflict management and resolution, system needs analysis and organizational assessment.
Ability to use tact and discretion in dealing with health care providers and employees.
Demonstrated excellent computer skills with proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and patient information systems.
Demonstrated superior interpersonal and communication skills, both written and verbal.
Demonstrated commitment to the safety of co-workers and patients.
PERSONAL SUITABILITY:
Demonstrated ability to develop partnerships and collaborative processes across institutions.
Demonstrated commitment to ongoing professional development.
Demonstrated professionalism in dealing with confidential and sensitive issues.
Demonstrated positive work record and excellent attendance record.
Ability to meet the physical and sensory demands of the job.
Ability to travel between local sites.
OTHER:
Bilingualism is an asset.
Join Northeastern Ontario’s Health Care Leaders!
A dynamic and growing health care environment awaits you in Sudbury, Ontario. Surrounded by provincial parks and with 330 lakes, Greater Sudbury has over 165,000 residents and is a rich mix of urban, suburban, rural and wilderness environments that offer something for everyone. Just a one hour flight or four-hour drive north of Toronto, Ontario you can experience the balance of a supportive yet challenging career environment with a comfortable and affordable lifestyle, right in the heart of Northern Ontario’s largest city.
Join a seasoned Senior Leadership Team with Health Sciences North (HSN), one of Canada’s Top 40 research hospitals and Northern Ontario’s largest hospital. Champion innovation in the delivery of the right care in a timely, safe and efficient way. As a teaching hospital, HSN is committed to strengthening our academic and research impact while collaborating with regional, provincial, national and international partners on research that improves health outcomes for the people of Northeastern Ontario. HSN is the tertiary care centre for Northeastern Ontario, locally affiliated with Laurentian University and NOSM University. Join a team of 4,400 employees, 600 physicians, 2,900 learners and 265 volunteers.
HSN is seeking an experienced, talented leader for the position of Vice President, Redevelopment and Infrastructure to provide strategic organizational leadership and performance oversight of HSN and HSNRI’s capital redevelopment, facilities management, support services, and system infrastructure.
Under the leadership of the President and Chief Executive Officer, this leader will be a system thinker and excellent communicator with the ability to plan and implement change, and creatively achieve results. They will possess the skills and credibility to inspire employees, medical staff, local and regional partners, while managing a budget of $53 million. The ideal candidate will have the appropriate balance of education, experience, demonstrated knowledge and personal attributes required for the role, as well as will bring VP/Director level experience from a hospital setting, and will be bilingual in English and French. Women, Indigenous, Black, Persons of Colour, persons with disabilities, 2SLGBTQIA+ persons, Francophones, and other equity-deserving candidates are particularly encouraged to apply.
Interested applicants should apply directly to requisition #6906 on the HSN Careers Website at https://careers.hsnsudbury.ca/ . The posting will remain active until filled, however the search committee will begin reviewing applicants on December 18, 2024.
KEY FUNCTION :
Provide strategic organizational leadership and performance oversight of HSN’s and HSNRI’s capital redevelopment, corporate operations (Facilities Management and Support Services) and systems infrastructure.
REPORTING :
Under the general direction of the President and Chief Executive Officer.
DUTIES :
Oversight and accountability for the direction, coordination, and implementation of HSN’s extensive capital development strategy with close collaboration with Senior Leadership, internal teams, clinical leadership, HSN Foundation, patients/families, community leaders and municipal/provincial government partners.
Support the improvement and maintenance of HSN’s capability and capacity for the development of innovative, patient-centred support services.
Lead corporate infrastructure strategic and operational planning to achieve business goals by fostering innovation, prioritizing initiatives, and monitoring performance.
Provide ongoing capital planning and development updates and presentations to the Senior Leadership Team as well as the Board of Directors and Board Committees as required.
Provide strategic direction and risk management for the organization's real estate assets, its various lease arrangements and the management of those contracts, and the organizations long-term development plans.
Responsible for space planning across HSN including its various satellite locations.
Establish and maintain relationships/partnerships with external stakeholders such as Ministry branches, Ontario Health, Infrastructure Ontario, municipalities, and provincial government to advance strategic initiatives.
Establish and maintain third-party relationships related to the management of Health Sciences North’s facility assets.
Oversee and administer operational requirements (i.e. budget, contract compliance, issues and performance management) within the portfolio.
Address issues with internal facilities staff and oversee and monitor performance of third party support service.
Monitor contractor compliance with contract terms and service level agreements for Hospital redevelopment projects (i.e. design, operations, and quality).
Monitor facility activities for compliance with obligations and best practices to provide a safe and effective hospital environment.
Serve as Acting CEO in the CEO’s absence as required, on rotation with other designated Senior Leaders.
Mentor HSN’s leaders in the Facilities Management and Support Service portfolio.
Where assigned, support in the implementation outcomes articulated in the Board-approved Strategic Plan and its key goals.
Support the achievement of annual targets articulated in the Quality Improvement Plan (QIP) approved by the Board.
Be an active member and contributor of the Senior Leadership Committee; serve as Executive-on–Call on a rotation basis with other designated Senior Leaders.
Promote a culture of accountability for quality, service, safety, and cost-effectiveness.
Support HSN’s efforts to achieve and sustain an accreditation “with exemplary standing” with Accreditation Canada.
Guide, coach, motivate, monitor, and supervise management, develop standards, evaluate performance and make recommendations on disciplinary action as required.
Teach, coach and lead staff in the development and monitoring of quality indicators and improvement initiatives.
Engage in and foster professional development of all staff and provide opportunities for learning within budgeted resources.
Ensure a safe environment for patients, staff and visitors; investigate report, debrief and take or direct corrective action as required on incidents.
Collaborate with internal and external stakeholders/organizations/community groups to achieve program objectives, integrate and link services and foster partnerships across the continuum of service delivery.
Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
Represent HSN on various committees and in meetings as required.
Perform other duties as required.
QUALIFICATIONS
EDUCATION AND TRAINING:
Minimum of a Master’s Degree in Health Services Administration, Engineering, Business Administration, or a comparable field, from an accredited university or ten (10) years’ equivalent experience working in a health care environment.
Membership with the Canadian Healthcare Engineering Society is preferred.
Project Management certification is preferred.
Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.
EXPERIENCE:
Minimum of five (5) years’ experience working in a senior management role preferably within a large multi-specialty clinic, acute health care facility, or in a large multi-specialty health care environment.
Experience leading and implementing initiatives in a program management context.
Experience working in the development, implementation, and evaluation of best practice quality and safety initiatives.
Experience leading successful change and meeting organizational goals.
KNOWLEDGE/SKILLS/ABILITIES:
Demonstrated knowledge in finance, operations and capital planning.
Demonstrated leadership skills with a strong focus on operations and business processes.
Demonstrated superior coaching and mentoring skills with the ability to attract and develop leaders.
Demonstrated ability to impact and influence others positively at all levels.
Demonstrated excellent judgement, creativity, critical and analytical skills.
Demonstrated ability to foster innovations and successfully implement them.
Demonstrated ability to coach, advise and teach others using the principles of adult learning.
Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.
Knowledge of relevant legislation and principles of management, hospital committee structure, conflict management and resolution, system needs analysis and organizational assessment.
Ability to use tact and discretion in dealing with health care providers and employees.
Demonstrated excellent computer skills with proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and patient information systems.
Demonstrated superior interpersonal and communication skills, both written and verbal.
Demonstrated commitment to the safety of co-workers and patients.
PERSONAL SUITABILITY:
Successful Criminal Record and Judicial Matters Check (CRJMC) is required.
Demonstrated ability to work in a team and build teams.
Demonstrated ability to develop partnerships and collaborative processes across institutions.
Demonstrated effective time management skills with the ability to manage multiple ongoing projects and meet deadlines without creating undue stress among colleagues.
Demonstrated commitment to ongoing professional development.
Demonstrated professionalism in dealing with confidential and sensitive issues.
Demonstrated positive work record and excellent attendance record.
Ability to meet the physical and sensory demands of the job.
Ability to travel between local sites.
OTHER:
Bilingualism is an asset.
Nov 21, 2024
Full time
Join Northeastern Ontario’s Health Care Leaders!
A dynamic and growing health care environment awaits you in Sudbury, Ontario. Surrounded by provincial parks and with 330 lakes, Greater Sudbury has over 165,000 residents and is a rich mix of urban, suburban, rural and wilderness environments that offer something for everyone. Just a one hour flight or four-hour drive north of Toronto, Ontario you can experience the balance of a supportive yet challenging career environment with a comfortable and affordable lifestyle, right in the heart of Northern Ontario’s largest city.
Join a seasoned Senior Leadership Team with Health Sciences North (HSN), one of Canada’s Top 40 research hospitals and Northern Ontario’s largest hospital. Champion innovation in the delivery of the right care in a timely, safe and efficient way. As a teaching hospital, HSN is committed to strengthening our academic and research impact while collaborating with regional, provincial, national and international partners on research that improves health outcomes for the people of Northeastern Ontario. HSN is the tertiary care centre for Northeastern Ontario, locally affiliated with Laurentian University and NOSM University. Join a team of 4,400 employees, 600 physicians, 2,900 learners and 265 volunteers.
HSN is seeking an experienced, talented leader for the position of Vice President, Redevelopment and Infrastructure to provide strategic organizational leadership and performance oversight of HSN and HSNRI’s capital redevelopment, facilities management, support services, and system infrastructure.
Under the leadership of the President and Chief Executive Officer, this leader will be a system thinker and excellent communicator with the ability to plan and implement change, and creatively achieve results. They will possess the skills and credibility to inspire employees, medical staff, local and regional partners, while managing a budget of $53 million. The ideal candidate will have the appropriate balance of education, experience, demonstrated knowledge and personal attributes required for the role, as well as will bring VP/Director level experience from a hospital setting, and will be bilingual in English and French. Women, Indigenous, Black, Persons of Colour, persons with disabilities, 2SLGBTQIA+ persons, Francophones, and other equity-deserving candidates are particularly encouraged to apply.
Interested applicants should apply directly to requisition #6906 on the HSN Careers Website at https://careers.hsnsudbury.ca/ . The posting will remain active until filled, however the search committee will begin reviewing applicants on December 18, 2024.
KEY FUNCTION :
Provide strategic organizational leadership and performance oversight of HSN’s and HSNRI’s capital redevelopment, corporate operations (Facilities Management and Support Services) and systems infrastructure.
REPORTING :
Under the general direction of the President and Chief Executive Officer.
DUTIES :
Oversight and accountability for the direction, coordination, and implementation of HSN’s extensive capital development strategy with close collaboration with Senior Leadership, internal teams, clinical leadership, HSN Foundation, patients/families, community leaders and municipal/provincial government partners.
Support the improvement and maintenance of HSN’s capability and capacity for the development of innovative, patient-centred support services.
Lead corporate infrastructure strategic and operational planning to achieve business goals by fostering innovation, prioritizing initiatives, and monitoring performance.
Provide ongoing capital planning and development updates and presentations to the Senior Leadership Team as well as the Board of Directors and Board Committees as required.
Provide strategic direction and risk management for the organization's real estate assets, its various lease arrangements and the management of those contracts, and the organizations long-term development plans.
Responsible for space planning across HSN including its various satellite locations.
Establish and maintain relationships/partnerships with external stakeholders such as Ministry branches, Ontario Health, Infrastructure Ontario, municipalities, and provincial government to advance strategic initiatives.
Establish and maintain third-party relationships related to the management of Health Sciences North’s facility assets.
Oversee and administer operational requirements (i.e. budget, contract compliance, issues and performance management) within the portfolio.
Address issues with internal facilities staff and oversee and monitor performance of third party support service.
Monitor contractor compliance with contract terms and service level agreements for Hospital redevelopment projects (i.e. design, operations, and quality).
Monitor facility activities for compliance with obligations and best practices to provide a safe and effective hospital environment.
Serve as Acting CEO in the CEO’s absence as required, on rotation with other designated Senior Leaders.
Mentor HSN’s leaders in the Facilities Management and Support Service portfolio.
Where assigned, support in the implementation outcomes articulated in the Board-approved Strategic Plan and its key goals.
Support the achievement of annual targets articulated in the Quality Improvement Plan (QIP) approved by the Board.
Be an active member and contributor of the Senior Leadership Committee; serve as Executive-on–Call on a rotation basis with other designated Senior Leaders.
Promote a culture of accountability for quality, service, safety, and cost-effectiveness.
Support HSN’s efforts to achieve and sustain an accreditation “with exemplary standing” with Accreditation Canada.
Guide, coach, motivate, monitor, and supervise management, develop standards, evaluate performance and make recommendations on disciplinary action as required.
Teach, coach and lead staff in the development and monitoring of quality indicators and improvement initiatives.
Engage in and foster professional development of all staff and provide opportunities for learning within budgeted resources.
Ensure a safe environment for patients, staff and visitors; investigate report, debrief and take or direct corrective action as required on incidents.
Collaborate with internal and external stakeholders/organizations/community groups to achieve program objectives, integrate and link services and foster partnerships across the continuum of service delivery.
Participate in education and training specific to current, relevant federal and provincial health and safety legislation, standards and guidelines.
Represent HSN on various committees and in meetings as required.
Perform other duties as required.
QUALIFICATIONS
EDUCATION AND TRAINING:
Minimum of a Master’s Degree in Health Services Administration, Engineering, Business Administration, or a comparable field, from an accredited university or ten (10) years’ equivalent experience working in a health care environment.
Membership with the Canadian Healthcare Engineering Society is preferred.
Project Management certification is preferred.
Ministry of Labour “Worker Health and Safety Awareness in 4 Steps” training certificate is required.
EXPERIENCE:
Minimum of five (5) years’ experience working in a senior management role preferably within a large multi-specialty clinic, acute health care facility, or in a large multi-specialty health care environment.
Experience leading and implementing initiatives in a program management context.
Experience working in the development, implementation, and evaluation of best practice quality and safety initiatives.
Experience leading successful change and meeting organizational goals.
KNOWLEDGE/SKILLS/ABILITIES:
Demonstrated knowledge in finance, operations and capital planning.
Demonstrated leadership skills with a strong focus on operations and business processes.
Demonstrated superior coaching and mentoring skills with the ability to attract and develop leaders.
Demonstrated ability to impact and influence others positively at all levels.
Demonstrated excellent judgement, creativity, critical and analytical skills.
Demonstrated ability to foster innovations and successfully implement them.
Demonstrated ability to coach, advise and teach others using the principles of adult learning.
Demonstrated ability to independently identify issues, plan improvements, measure success and continue improvement.
Knowledge of relevant legislation and principles of management, hospital committee structure, conflict management and resolution, system needs analysis and organizational assessment.
Ability to use tact and discretion in dealing with health care providers and employees.
Demonstrated excellent computer skills with proficiency in Microsoft Office software (e.g. Word, Excel, Power Point and Outlook) and patient information systems.
Demonstrated superior interpersonal and communication skills, both written and verbal.
Demonstrated commitment to the safety of co-workers and patients.
PERSONAL SUITABILITY:
Successful Criminal Record and Judicial Matters Check (CRJMC) is required.
Demonstrated ability to work in a team and build teams.
Demonstrated ability to develop partnerships and collaborative processes across institutions.
Demonstrated effective time management skills with the ability to manage multiple ongoing projects and meet deadlines without creating undue stress among colleagues.
Demonstrated commitment to ongoing professional development.
Demonstrated professionalism in dealing with confidential and sensitive issues.
Demonstrated positive work record and excellent attendance record.
Ability to meet the physical and sensory demands of the job.
Ability to travel between local sites.
OTHER:
Bilingualism is an asset.
Come work as a Clinical Nurse Specialist, Primary Care with Vancouver Coastal Health (VCH)!
Vancouver Coastal Health is looking for a Clinical Nurse Specialist, Primary Care to join the Vancouver Community Primary Care Program team. The Primary Care Leadership team has embarked on exciting work to implement team based care requiring interdisciplinary collaboration with clinical teams. The Clinical Nurse Specialist is integral in supporting the teams to flourish through this change and continue to provide excellent care to equity seeking populations. Come be a part of a really exciting evolution of Primary Care nursing practice and apply today to join our team!
As a Clinical Nurse Specialist, Primary Care with Vancouver Coastal Health you will:
Report operationally to the Director, Primary Care, and with professional accountability to the VCH Vice President Professional Practice.
Be responsible for providing leadership and direction in the delivery of nursing care and the formulation of organizational policies relevant to such care.
Work within the organization’s leadership framework to foster, facilitate and achieve the highest standards of service delivery and leads in the planning, development and implementation of clinical policies and programs designed for improving patient/client care.
Provide expert advice and consultation in the areas of nursing, resource planning, program and health system improvement, research and professional development to support quality and utilization initiatives.
Continuously evaluate practice and contribute to the ongoing organizational development of practice knowledge by evaluating research and developing frameworks and strategies to facilitate the implementation of best practices.
Function as clinical leader in Primary Care and advance nursing practice in the area of this specialty through the use of advanced practice and evidence based research.
Work closely with Professional Practice leaders and act as a liaison between various hospitals and/or community programs to facilitate integration of care across the continuum and report on professional nursing practice matters.
Provide leadership and expert consultation to team members and other health care staff, patients/clients and families/significant others.
Work collaboratively with Program Managers, Medical Directors, Clinical Educators, Nurse Clinicians, staff nurses, and others members of the interdisciplinary team to pro-actively move nursing practice forward at the regional, provincial, and national levels.
Qualifications
Education & Experience
Masters degree in Nursing; plus current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).
A minimum of five (5) year’s recent related experience working in a health care setting with a focus in Primary Care and in a progressive leadership role.
Canadian Nurses Association certification in (designated clinical specialty) or membership in related provincial, national and/or international professional association(s) (designated clinical specialty) preferred.
Knowledge & Abilities
Effectively collaborates to build relationships that promote the achievement of cooperative goals and contribute to an atmosphere of trust and mutual respect.
Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with trauma informed, cuturally safe approach to equity, diversity and indigenous culturally safety.
Professionally consults to enable the successful sharing of expertise with caregivers, patients/clients, families/significant others, other members of the public, and colleagues.
Proficiently provides and vigilantly evaluates education/orientation on complex advanced practices and abilities to ensure skills levels are acquired or maintained by team members to meet overall practice and care standards.
Utilizes expert acute clinical evaluation skills to assess needs of the patient/client and their families/significant others.
Skillfully, and in consultation with academic institutions and professional bodies, identifies/develops discipline specific standards for teaching and education.
Collaboratively leads in the identification, planning and implementation of ongoing activities to support research initiatives.
Effectively leads and directs staff by providing a work environment that fosters motivation and respectful relationships, and enables decision-making.
Exhibits advanced verbal, written, and technological communication and presentation skills when disseminating information/advice and/or promoting the use of research findings.
Applies knowledge of a wide range of cross-cultural and diversity issues within a health care environment.
Closing Statement
As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process. WHY JOIN VANCOUVER COASTAL HEALTH? VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.
Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
Grow your career with employer-paid training and leadership development opportunities
Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
Award-winning recognition programs to honour staff, medical staff and volunteers
Access to exclusive discount offers and deals for VCH staff
At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.
Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.
Only short-listed applicants will be contacted for this posting.
Jan 22, 2025
Full time
Come work as a Clinical Nurse Specialist, Primary Care with Vancouver Coastal Health (VCH)!
Vancouver Coastal Health is looking for a Clinical Nurse Specialist, Primary Care to join the Vancouver Community Primary Care Program team. The Primary Care Leadership team has embarked on exciting work to implement team based care requiring interdisciplinary collaboration with clinical teams. The Clinical Nurse Specialist is integral in supporting the teams to flourish through this change and continue to provide excellent care to equity seeking populations. Come be a part of a really exciting evolution of Primary Care nursing practice and apply today to join our team!
As a Clinical Nurse Specialist, Primary Care with Vancouver Coastal Health you will:
Report operationally to the Director, Primary Care, and with professional accountability to the VCH Vice President Professional Practice.
Be responsible for providing leadership and direction in the delivery of nursing care and the formulation of organizational policies relevant to such care.
Work within the organization’s leadership framework to foster, facilitate and achieve the highest standards of service delivery and leads in the planning, development and implementation of clinical policies and programs designed for improving patient/client care.
Provide expert advice and consultation in the areas of nursing, resource planning, program and health system improvement, research and professional development to support quality and utilization initiatives.
Continuously evaluate practice and contribute to the ongoing organizational development of practice knowledge by evaluating research and developing frameworks and strategies to facilitate the implementation of best practices.
Function as clinical leader in Primary Care and advance nursing practice in the area of this specialty through the use of advanced practice and evidence based research.
Work closely with Professional Practice leaders and act as a liaison between various hospitals and/or community programs to facilitate integration of care across the continuum and report on professional nursing practice matters.
Provide leadership and expert consultation to team members and other health care staff, patients/clients and families/significant others.
Work collaboratively with Program Managers, Medical Directors, Clinical Educators, Nurse Clinicians, staff nurses, and others members of the interdisciplinary team to pro-actively move nursing practice forward at the regional, provincial, and national levels.
Qualifications
Education & Experience
Masters degree in Nursing; plus current practicing registration as a Registered Nurse with the British Columbia College of Nurses and Midwives (BCCNM).
A minimum of five (5) year’s recent related experience working in a health care setting with a focus in Primary Care and in a progressive leadership role.
Canadian Nurses Association certification in (designated clinical specialty) or membership in related provincial, national and/or international professional association(s) (designated clinical specialty) preferred.
Knowledge & Abilities
Effectively collaborates to build relationships that promote the achievement of cooperative goals and contribute to an atmosphere of trust and mutual respect.
Develops and maintains strong relationships with key internal and external partners to promote and enhance services provided with trauma informed, cuturally safe approach to equity, diversity and indigenous culturally safety.
Professionally consults to enable the successful sharing of expertise with caregivers, patients/clients, families/significant others, other members of the public, and colleagues.
Proficiently provides and vigilantly evaluates education/orientation on complex advanced practices and abilities to ensure skills levels are acquired or maintained by team members to meet overall practice and care standards.
Utilizes expert acute clinical evaluation skills to assess needs of the patient/client and their families/significant others.
Skillfully, and in consultation with academic institutions and professional bodies, identifies/develops discipline specific standards for teaching and education.
Collaboratively leads in the identification, planning and implementation of ongoing activities to support research initiatives.
Effectively leads and directs staff by providing a work environment that fosters motivation and respectful relationships, and enables decision-making.
Exhibits advanced verbal, written, and technological communication and presentation skills when disseminating information/advice and/or promoting the use of research findings.
Applies knowledge of a wide range of cross-cultural and diversity issues within a health care environment.
Closing Statement
As per Ministry of Health policy, all health care workers working in publicly-funded health care facilities are required to report their past receipt of certain vaccines or history of certain infections. Collecting these records will allow for offering of any missing vaccines, and for appropriate actions to be taken in the event of any future exposure to a communicable disease or during outbreaks. For all new hires and appointments to Vancouver Coastal Health, you will be asked to provide this information as part of the onboarding process. WHY JOIN VANCOUVER COASTAL HEALTH? VCH is a world class innovator in medical care, research and teaching, delivering service to more than one million BC residents. At VCH, we embrace thinking boldly, taking smart risks, and 'going first' when we believe it will lead to the best possible outcomes for patients and their families. We invite you to join us in creating healthy lives in healthy communities by showcasing our passion for care, connection to the communities we serve and our culture of teamwork that makes VCH a great place to work.
Comprehensive health benefits package, including MSP, extended health and dental and municipal pension plan
Grow your career with employer-paid training and leadership development opportunities
Wellness supports, including counselling, critical incident and innovative wellness services are available to employees and their immediate families
Award-winning recognition programs to honour staff, medical staff and volunteers
Access to exclusive discount offers and deals for VCH staff
At Vancouver Coastal Health, our vision of healthy lives in healthy communities inspires us and our values and pillars guide us. We support equitable practices, diverse teams and inclusive environments, which are vital to creating welcoming spaces where everyone can bring their whole selves to work and feel supported. We encourage applications from equity-deserving communities, including Indigenous Peoples and members of racialized groups, people with disabilities and people of all gender identities and expressions and sexual orientation.
Vancouver Coastal Health is proud to be recognized as one of Canada's Top 100 Employers in 2024.
Only short-listed applicants will be contacted for this posting.