Unity Heath Toronto: Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital
Unity Health Toronto, Oncology and Endoscopy Program, St. Michael's Hospital site is currently recruiting for Clinical Manager to lead our inpatient Hematology/Oncology, Cancer Care Clinic, Infusion Centre and Ambulatory Clinics. We are looking for a results-oriented individual that demonstrates a leadership style that is visionary, collaborative and demonstrates a commitment to corporate and program priorities in keeping with the vision, mission and values of Unity Health Toronto.
This portfolio provides an exciting opportunity to be involved in specialty areas, including linking with provincial partners and interest groups where appropriate. You will draw upon your team building and change management skills to lead multi-disciplinary teams in advancing organizational priorities including the provision of excellent patient-centred care. You will be responsible for the seamless integration of new models of patient care delivery while ensuring that roles, responsibilities and functions continue to evolve to meet changing corporate needs. You will be accountable for the quality of patient care, utilization of resources, professional practice and staff development and for developing innovative, team based approaches to the day-to-day management of multiple units. You will support your teams to adapt course as needed to meet corporate and program related objectives.
This is an existing vacancy and we are actively recruiting to fill this position.
DUTIES & RESPONSIBILITIES:
Quality of Patient Care
Be accountable for the quality of patient care, professional practice and staff development and for developing innovative, team-based approaches to the day-to-day management of the units, clinics, and to the delivery of care
Ensure practices are in place to facilitate timely access for patients to interprofessional consultation, treatment and ongoing follow-up
Be accountable for the development, implementation and management of quality improvement initiatives to ensure best possible patient care and outcomes
Promote an environment that fosters a culture of safety for staff and patients, monitor and address issues raised through staff meetings, incident reporting
Serve as a role model in the development and maintenance of an organizational culture that ensures support of and commitment to the vision, mission and goals
Strategic/Operational Management
Develop, implement and manage short- and long- term goals of the units, clinics, and the Program aligned to the corporate strategic directions and the provincial oncology strategy
Identify challenges and opportunities to support the development of innovative and strategic approaches in ways that enable the achievement of operational goals
Ability to initiate, implement and support new or modified approaches, practices and processes in patient care and operational activities
Recognize need for change, engage staff in change processes, set priorities, and manage risks and benefits accordingly
Develop and foster positive internal and external relationships with clients, programs, community partners and service providers
Participate actively in program specific and hospital wide initiatives through committee and task force membership, hospital planning and management forums.
Resource Management (Human, Material, Financial)
Provide point of care resources to ensure safe, quality patient and family care, including having a regular presence in the units
Develop and manage budgets to support dynamic programs
Develop human resource plans to meet present and future program needs, effectively schedule staff and patients
Be responsible for ensuring practice follows OHCCO standards of care, including reporting, data management and treatment protocols
Create an environment which empowers individuals to take ownership and accountability for their actions
Facilitate and role model effective customer service and problem resolution
Facilitate and support effective team behaviours that lead to a high performance team
Mentor and coach staff to promote leadership development at the unit level
QUALIFICATIONS:
Completion of a recognized Master’s Degree in Nursing – health administration or related program required
Current certificate of licensure/registration with the College of Nurses of Ontario required
Strong clinical background in oncology care, including demonstrated knowledge of current best practices.
Minimum 3 years of recent management experience or evidence of progressive leadership roles in a relevant health care field.
Completion of a Basic Cardiac Life Support (B.C.L.S.) program, required
ACLS, preferred
Familiar with CCO standards, preferred
Proven experience as a clinical resource/expert for staff and demonstrated success in leadership of a multidisciplinary team in their professional and interdependent practice
Demonstrated human resources management, financial management, utilization management and risk management skills
Strong interpersonal and communication skills and ability to deal effectively in a team environment including group facilitation, mediation, team building and conflict resolution skills
Proven success in providing visionary leadership in a team environment and ability to encourage innovation and creativity among staff and physicians
Proven experience developing and implementing care delivery models based on best practices and proven experience developing policies and developing and implementing education plans for nurses and multidisciplinary staff
Strong analytical and conceptual skills and the ability to analyze and utilize clinical and management data for planning purposes and program development and evaluation
Organizational skills to manage competing priorities and balance multiple tasks
Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.
Feb 05, 2026
Full time
Unity Health Toronto, Oncology and Endoscopy Program, St. Michael's Hospital site is currently recruiting for Clinical Manager to lead our inpatient Hematology/Oncology, Cancer Care Clinic, Infusion Centre and Ambulatory Clinics. We are looking for a results-oriented individual that demonstrates a leadership style that is visionary, collaborative and demonstrates a commitment to corporate and program priorities in keeping with the vision, mission and values of Unity Health Toronto.
This portfolio provides an exciting opportunity to be involved in specialty areas, including linking with provincial partners and interest groups where appropriate. You will draw upon your team building and change management skills to lead multi-disciplinary teams in advancing organizational priorities including the provision of excellent patient-centred care. You will be responsible for the seamless integration of new models of patient care delivery while ensuring that roles, responsibilities and functions continue to evolve to meet changing corporate needs. You will be accountable for the quality of patient care, utilization of resources, professional practice and staff development and for developing innovative, team based approaches to the day-to-day management of multiple units. You will support your teams to adapt course as needed to meet corporate and program related objectives.
This is an existing vacancy and we are actively recruiting to fill this position.
DUTIES & RESPONSIBILITIES:
Quality of Patient Care
Be accountable for the quality of patient care, professional practice and staff development and for developing innovative, team-based approaches to the day-to-day management of the units, clinics, and to the delivery of care
Ensure practices are in place to facilitate timely access for patients to interprofessional consultation, treatment and ongoing follow-up
Be accountable for the development, implementation and management of quality improvement initiatives to ensure best possible patient care and outcomes
Promote an environment that fosters a culture of safety for staff and patients, monitor and address issues raised through staff meetings, incident reporting
Serve as a role model in the development and maintenance of an organizational culture that ensures support of and commitment to the vision, mission and goals
Strategic/Operational Management
Develop, implement and manage short- and long- term goals of the units, clinics, and the Program aligned to the corporate strategic directions and the provincial oncology strategy
Identify challenges and opportunities to support the development of innovative and strategic approaches in ways that enable the achievement of operational goals
Ability to initiate, implement and support new or modified approaches, practices and processes in patient care and operational activities
Recognize need for change, engage staff in change processes, set priorities, and manage risks and benefits accordingly
Develop and foster positive internal and external relationships with clients, programs, community partners and service providers
Participate actively in program specific and hospital wide initiatives through committee and task force membership, hospital planning and management forums.
Resource Management (Human, Material, Financial)
Provide point of care resources to ensure safe, quality patient and family care, including having a regular presence in the units
Develop and manage budgets to support dynamic programs
Develop human resource plans to meet present and future program needs, effectively schedule staff and patients
Be responsible for ensuring practice follows OHCCO standards of care, including reporting, data management and treatment protocols
Create an environment which empowers individuals to take ownership and accountability for their actions
Facilitate and role model effective customer service and problem resolution
Facilitate and support effective team behaviours that lead to a high performance team
Mentor and coach staff to promote leadership development at the unit level
QUALIFICATIONS:
Completion of a recognized Master’s Degree in Nursing – health administration or related program required
Current certificate of licensure/registration with the College of Nurses of Ontario required
Strong clinical background in oncology care, including demonstrated knowledge of current best practices.
Minimum 3 years of recent management experience or evidence of progressive leadership roles in a relevant health care field.
Completion of a Basic Cardiac Life Support (B.C.L.S.) program, required
ACLS, preferred
Familiar with CCO standards, preferred
Proven experience as a clinical resource/expert for staff and demonstrated success in leadership of a multidisciplinary team in their professional and interdependent practice
Demonstrated human resources management, financial management, utilization management and risk management skills
Strong interpersonal and communication skills and ability to deal effectively in a team environment including group facilitation, mediation, team building and conflict resolution skills
Proven success in providing visionary leadership in a team environment and ability to encourage innovation and creativity among staff and physicians
Proven experience developing and implementing care delivery models based on best practices and proven experience developing policies and developing and implementing education plans for nurses and multidisciplinary staff
Strong analytical and conceptual skills and the ability to analyze and utilize clinical and management data for planning purposes and program development and evaluation
Organizational skills to manage competing priorities and balance multiple tasks
Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.
Job Number: J0126-0395 Job Title: Vice President & Chief Nursing Executive Job Type: Full Time Job Location: Alliston Job Category: Executive Number of Open Positions: 1 Department: Executive Office Union: NON-UNION Salary: $87.18 - $94.87/Hour
Job Summary Reporting to the CEO, the Vice President, Clinical Services & Chief Nursing Executive (VP/CNE) is a key member of the Executive Leadership Team and provides strategic, clinical, and operational leadership across all patient care programs. The VP/CNE is accountable for advancing high-quality, equitable, and patient-centred care while fostering a culture of clinical excellence, safety, professional practice, innovation, and continuous improvement. As Chief Nursing Executive, the incumbent provides professional leadership for nursing practice and works collaboratively with interprofessional partners to strengthen care delivery across the organization and continuum of care. The VP/CNE actively participates in organizational strategic planning, priority setting, and performance evaluation, including the development and use of data-driven evaluation frameworks and Lean methodologies where appropriate. The VP/CNE role models and demonstrates behaviours aligned with the Hospital’s values of Integrity, Compassion, Accountability, Respect, and Excellence.
Responsibilities
Strategic & Executive Leadership
Serve as a member of the Executive Leadership Team, contributing to organizational strategy, decision-making, and priority setting.
Actively participate in Board and Board Standing Committees as required.
Function as executive sponsor for assigned corporate priorities, annual goals, and key strategic initiatives.
Represent the Hospital with regional partners, professional bodies, and government stakeholders, including the Ministry of Health, asrequired.
Interacts with a number of committees: HAC (Hospital Advisory Committee), Board Quality, MAC (Medical Advisory Committee), Hospital Quality, Regional CNE committee, Regional OH Flow and Operations Committee, Regional Critical Care
Committee and provides Executive Leadership to ensure the advancement of continuous quality improvement, patient, staff, and credentialed staff safety, and the achievement of established benchmarks/indicators/metric
Clinical Services & Professional Practice
Provide executive leadership for clinical services, nursing professional practice, quality excellence, patient safety, and patient experience.
Promote evidence-based, patient- and family-centred care aligned with advances in health and social sciences.
Ensure continuity of nursing care within the organization and across community and regional partners.
Support innovative care models informed by population health needs and system integration.
Quality, Safety & Accreditation
Lead, in collaboration with the Executive Team, the development, implementation, monitoring, and sustainability of the Quality Improvement Plan and other quality initiatives.
Advance continuous quality improvement, patient safety, and staff safety through the use of performance metrics, benchmarks, and Lean improvement methodologies.
Ensure Accreditation Canada standards are met across the assigned portfolio.
Operational & Financial Accountability
Plan, direct, coordinate, evaluate, and report on the activities of designated clinical and support programs.
Establish strategic goals and objectives for assigned portfolios aligned with the organization’s vision and strategic plan.
Ensure fiscal accountability, including annual budget development, monitoring, and delivery of balanced budgets
Ensure effective utilization of human, physical, and material resources to support clinical excellence and operational performance.
People, Leadership & Labour Relations
Invest in the growth and development of current and emerging leaders to ensure a strong and sustainable leadership pipeline.
Foster collaborative, respectful, and productive working relationships with medical staff, interprofessional teams, and union partners.
Participate in collective bargaining processes impacting designated clinical portfolios, in consultation with Human Resources
Support shared governance and collaborative decision-making models.
Provide required reporting to professional and system bodies, including the College of Nurses of Ontario and HealthForceOntario.
Partnerships & Education
Support the effective use of clinical resources to advance nursing education and partnerships with colleges and universities.
Collaborate with internal and external stakeholders to address community health needs and support integrated care delivery.
Other
Perform other related duties as assigned by the President & Chief Executive Officer.
Qualifications and Experience
Bachelor’s Degree in Nursing required; Master’s Degree in Nursing, Health Administration, or related field required
Current registration and member in good standing with the College of Nurses of Ontario
Certified Health Executive (CHE) designation and active professional association membership preferred
Minimum ten (10) years of progressively senior healthcare leadership experience, preferably in acute care
Extensive clinical expertise with experience leading large, interprofessional teams
Demonstrated success leading transformational change and system-level improvement
Experience across acute, outpatient, and community-based care environments
Strong background in quality improvement, patient safety, accreditation, and performance management
Experience leading in a unionized healthcare environment, including labour relations and collective bargaining
Expertise in strategic planning, change management, conflict resolution, and resource stewardship
Knowledge of Lean healthcare and project management principles preferred
Skills and Abilities
Authentic, values-based leader with exceptional interpersonal, communication, and relationship-building skills
Strategic thinker with demonstrated ability to plan, implement, and evaluate complex clinical and operational initiatives
Proven capability to lead organization-wide change initiatives impacting patient care, quality, and performance
Strong commitment to shared governance, collaboration, and inclusive decision-making
Clear vision for nursing professional practice and patient-centred care
Expert knowledge of nursing standards, regulatory requirements, and professional practice frameworks
Demonstrated ability to engage and influence physicians, staff, union partners, and senior stakeholders
Strong presentation, facilitation, coaching, and mentoring skills
Demonstrated financial acumen with the ability to develop and manage balanced budgets
Respect for diverse perspectives and commitment to equity, diversity, and inclusion
High standards of professionalism, confidentiality, and ethical conduct
Consistently models behaviours aligned with organizational values and commitment to exceptional patient, family, and staff experiences
Our Values Models behaviour that is aligned with the values of Stevenson Memorial Hospital.
I ntegrity - We adhere to the highest ethical principles
C ompassion - We respond to our patients’ needs with empathy
A ccountability - We are accountable to one another and to our community
R espect - We embrace the diversity of our patients, staff and community
E xcellence - We support a culture of distinction
Hours of Work: Monday - Friday. Weekend work may be required as needed.
This is a new position. Applications will be accepted until 1600 hours on February 27, 2026.
Other: Stevenson Memorial Hospital is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. We encourage all qualified individuals to apply including visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2s+ persons, and anyone else who will contribute to a diverse workplace.
Accommodations for persons with disabilities required during the recruitment process are available upon request by notifying Human Resources at (705) 434-3377 ext 3354.
As part of our mandatory screening process, SMH will require professional references, verification of academic training and professional accreditation along with a current vulnerable sector screening check. (or Criminal Record Check – dependent on role.)
Please note that while this job is posted on Stevenson Memorial Hospital's career page, it may also appear on third-party job boards. These external platforms may use automated tools, including artificial intelligence, for candidate screening and matching. We do not control or influence these processes. To ensure your application is reviewed by our team, we recommend applying directly through our Stevenson Memorial Hospital careers site.
Jan 30, 2026
Full time
Job Number: J0126-0395 Job Title: Vice President & Chief Nursing Executive Job Type: Full Time Job Location: Alliston Job Category: Executive Number of Open Positions: 1 Department: Executive Office Union: NON-UNION Salary: $87.18 - $94.87/Hour
Job Summary Reporting to the CEO, the Vice President, Clinical Services & Chief Nursing Executive (VP/CNE) is a key member of the Executive Leadership Team and provides strategic, clinical, and operational leadership across all patient care programs. The VP/CNE is accountable for advancing high-quality, equitable, and patient-centred care while fostering a culture of clinical excellence, safety, professional practice, innovation, and continuous improvement. As Chief Nursing Executive, the incumbent provides professional leadership for nursing practice and works collaboratively with interprofessional partners to strengthen care delivery across the organization and continuum of care. The VP/CNE actively participates in organizational strategic planning, priority setting, and performance evaluation, including the development and use of data-driven evaluation frameworks and Lean methodologies where appropriate. The VP/CNE role models and demonstrates behaviours aligned with the Hospital’s values of Integrity, Compassion, Accountability, Respect, and Excellence.
Responsibilities
Strategic & Executive Leadership
Serve as a member of the Executive Leadership Team, contributing to organizational strategy, decision-making, and priority setting.
Actively participate in Board and Board Standing Committees as required.
Function as executive sponsor for assigned corporate priorities, annual goals, and key strategic initiatives.
Represent the Hospital with regional partners, professional bodies, and government stakeholders, including the Ministry of Health, asrequired.
Interacts with a number of committees: HAC (Hospital Advisory Committee), Board Quality, MAC (Medical Advisory Committee), Hospital Quality, Regional CNE committee, Regional OH Flow and Operations Committee, Regional Critical Care
Committee and provides Executive Leadership to ensure the advancement of continuous quality improvement, patient, staff, and credentialed staff safety, and the achievement of established benchmarks/indicators/metric
Clinical Services & Professional Practice
Provide executive leadership for clinical services, nursing professional practice, quality excellence, patient safety, and patient experience.
Promote evidence-based, patient- and family-centred care aligned with advances in health and social sciences.
Ensure continuity of nursing care within the organization and across community and regional partners.
Support innovative care models informed by population health needs and system integration.
Quality, Safety & Accreditation
Lead, in collaboration with the Executive Team, the development, implementation, monitoring, and sustainability of the Quality Improvement Plan and other quality initiatives.
Advance continuous quality improvement, patient safety, and staff safety through the use of performance metrics, benchmarks, and Lean improvement methodologies.
Ensure Accreditation Canada standards are met across the assigned portfolio.
Operational & Financial Accountability
Plan, direct, coordinate, evaluate, and report on the activities of designated clinical and support programs.
Establish strategic goals and objectives for assigned portfolios aligned with the organization’s vision and strategic plan.
Ensure fiscal accountability, including annual budget development, monitoring, and delivery of balanced budgets
Ensure effective utilization of human, physical, and material resources to support clinical excellence and operational performance.
People, Leadership & Labour Relations
Invest in the growth and development of current and emerging leaders to ensure a strong and sustainable leadership pipeline.
Foster collaborative, respectful, and productive working relationships with medical staff, interprofessional teams, and union partners.
Participate in collective bargaining processes impacting designated clinical portfolios, in consultation with Human Resources
Support shared governance and collaborative decision-making models.
Provide required reporting to professional and system bodies, including the College of Nurses of Ontario and HealthForceOntario.
Partnerships & Education
Support the effective use of clinical resources to advance nursing education and partnerships with colleges and universities.
Collaborate with internal and external stakeholders to address community health needs and support integrated care delivery.
Other
Perform other related duties as assigned by the President & Chief Executive Officer.
Qualifications and Experience
Bachelor’s Degree in Nursing required; Master’s Degree in Nursing, Health Administration, or related field required
Current registration and member in good standing with the College of Nurses of Ontario
Certified Health Executive (CHE) designation and active professional association membership preferred
Minimum ten (10) years of progressively senior healthcare leadership experience, preferably in acute care
Extensive clinical expertise with experience leading large, interprofessional teams
Demonstrated success leading transformational change and system-level improvement
Experience across acute, outpatient, and community-based care environments
Strong background in quality improvement, patient safety, accreditation, and performance management
Experience leading in a unionized healthcare environment, including labour relations and collective bargaining
Expertise in strategic planning, change management, conflict resolution, and resource stewardship
Knowledge of Lean healthcare and project management principles preferred
Skills and Abilities
Authentic, values-based leader with exceptional interpersonal, communication, and relationship-building skills
Strategic thinker with demonstrated ability to plan, implement, and evaluate complex clinical and operational initiatives
Proven capability to lead organization-wide change initiatives impacting patient care, quality, and performance
Strong commitment to shared governance, collaboration, and inclusive decision-making
Clear vision for nursing professional practice and patient-centred care
Expert knowledge of nursing standards, regulatory requirements, and professional practice frameworks
Demonstrated ability to engage and influence physicians, staff, union partners, and senior stakeholders
Strong presentation, facilitation, coaching, and mentoring skills
Demonstrated financial acumen with the ability to develop and manage balanced budgets
Respect for diverse perspectives and commitment to equity, diversity, and inclusion
High standards of professionalism, confidentiality, and ethical conduct
Consistently models behaviours aligned with organizational values and commitment to exceptional patient, family, and staff experiences
Our Values Models behaviour that is aligned with the values of Stevenson Memorial Hospital.
I ntegrity - We adhere to the highest ethical principles
C ompassion - We respond to our patients’ needs with empathy
A ccountability - We are accountable to one another and to our community
R espect - We embrace the diversity of our patients, staff and community
E xcellence - We support a culture of distinction
Hours of Work: Monday - Friday. Weekend work may be required as needed.
This is a new position. Applications will be accepted until 1600 hours on February 27, 2026.
Other: Stevenson Memorial Hospital is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. We encourage all qualified individuals to apply including visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2s+ persons, and anyone else who will contribute to a diverse workplace.
Accommodations for persons with disabilities required during the recruitment process are available upon request by notifying Human Resources at (705) 434-3377 ext 3354.
As part of our mandatory screening process, SMH will require professional references, verification of academic training and professional accreditation along with a current vulnerable sector screening check. (or Criminal Record Check – dependent on role.)
Please note that while this job is posted on Stevenson Memorial Hospital's career page, it may also appear on third-party job boards. These external platforms may use automated tools, including artificial intelligence, for candidate screening and matching. We do not control or influence these processes. To ensure your application is reviewed by our team, we recommend applying directly through our Stevenson Memorial Hospital careers site.
Unity Heath Toronto: Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital
The Director of Workforce Management & HR Optimization is a strategic leader responsible for advancing enterprise-wide workforce planning, scheduling, analytics, and human capital optimization across a complex, heavily unionized, multi-site healthcare environment. The key accountabilities for his role in its initial stages will be to develop and lead the enterprise-wide project to implement workforce management, which includes building the organizational operating model, support schedule optimization and implementation of a digital scheduling and time and attendance platform. The Director will assemble and lead the project implementation team and ensure that key milestones are met while maintaining strong change management practices. The Director will support the organization to take a broad strategic view of digital enhancements for human capital management to help facilitate decision-making about implementation of complimentary functionality of the human capital management system with a view to system efficiency and value generation for the entity.
Once established, the Director, Workforce Optimization will lead Central Staffing Services ensuring high quality support to departments that prioritizes service quality, safe staffing and efficient operations. The Director will lead the organization’s approach to strategic workforce planning and work in partnership with other leaders in the People and Culture portfolio to develop a Workforce Plan to deliver on the organizations current and future talent needs. The Director will support the continuous transformation of scheduling and human capital/workforce processes into technology-enabled, streamlined, and future-ready systems. This position collaborates closely with clinical operations, HR, finance, digital/IT, and labour relations to support organizational priorities, mitigate staffing risks, and strengthen overall workforce performance.
RESPONSIBILITIES:
Overall leadership for the workforce management project to implement the organization’s target operating model, scheduling policies and workflows, optimization of schedules and implementation of a digital scheduling platform including time and attendance.
Chair the Workforce Management Steering Committee to ensure key collaboration and engagement across the organization as an oversight and advisory body contributing to quality project stewardship and implementation and change management.
Provide leadership to an interdisciplinary project implementation team and oversee the development and execution of the enterprise-wide project plan and change management and education strategies.
Oversee supports that will aid leaders with the review, redevelopment and implementation of quality schedules that align better to patient care needs and/or service demands.
Through past experience, monitoring of current and past peer experiences and expertise gleaned from research and other contacts, act as the organizational expert on workforce management and scheduling providing strategic guidance and leading decision-making related to workforce management.
Support the organization to implement improved scheduling models, including acuity-based staffing, workload measurement, and benchmarking across similar healthcare units or departments. Incorporate skill mix and models of care into these scheduling models.
Lead the development of a suite of performance measures that will support Unity Health to monitor the performance of the scheduling function, support data-informed decision making about the utilization and deployment of human capital from a quality, safety and efficiency lens.
Adopt and model a continuous improvement approach to provide strategic and operational leadership to identify, validate and drive scheduling transformation initiatives and support workforce optimization across the organization.
Partner directly with leadership to develop and oversee short-, medium-, and long-term workforce plans that align staffing supply with patient demand, service volumes, and organizational strategy (e.g., growth, new models of care, academic mandates)
Support the organization to apply a labour cost/value lens to its workforce management by ensuring that schedules manage and reduce controllable labour costs (overtime, agency, sick time backfill, premium pay) while being nimble and closely aligned to patient care demands while supporting quality, safety, and employee well-being.
Lead the development and use of predictive analytics to forecast workload and staffing requirements based on drivers such as census, acuity, case mix, length of stay, seasonality, and service redesign.
Provide strategic recommendations to senior leadership on staffing trends, workforce risks, and optimization opportunities.
Develop and execute change management plans, communicate effectively with stakeholders, and provide guidance to ensure successful adoption of new processes and technologies.
Provide enterprise leadership for central scheduling services across a multi-union, 24/7 hospital network environment, ensuring consistent, equitable, and safe staffing coverage in alignment with patient care needs and organizational priorities.
Lead, coach, and develop a multidisciplinary team of workforce analysts, planners, and scheduling specialists in the provision of value-add services to clinical and support departments.
Partner with Labour Relations, Human Resources, Nursing/Clinical Operations, Finance, and Medical Affairs to interpret agreements, resolve scheduling issues, and support grievance avoidance and resolution.
Identify, assess, and mitigate staffing-related risks impacting patient safety, workforce sustainability, and labour relations, escalating issues appropriately within governance structures.
Lead HR’s digital transformation strategy by leveraging technology to streamline processes, enhance the employee experience, and support data-driven decision-making. Identify, assess, and implement best-in-class HR technology solutions (e.g., HRIS, WFM, ATS) to strengthen operational efficiency and effectiveness throughout the employee lifecycle.
Lead specific projects for the implementation of human capital digital modules/programs approved for implementation, including team leadership, project plan development/monitoring, change management, education and reporting of milestones.
Streamline manual or legacy processes, ensuring system integration, automation, and user-friendly workflows that enhance manager and employee experience where these legacy processes need to interface or support new digital innovations in human capital management
Provides leadership, focus and direction, identifying and recruiting resources, assigning clear accountabilities, overseeing staff and department evaluation, and ensuring continuous performance/quality improvement;
QUALIFICATIONS:
Bachelor’s degree in Human Resources, Business administration, Health Administration, Industrial Engineering, Operations Management, or related field, required.
HR Analytics and Project Management certification, preferred.
Certified Human Resources Leader designation, preferred.
2-5+ years’ experience in HR Analytics, Project Management, Change Management.
5-7+ years’ leadership experience.
8–10+ years of progressive experience in workforce planning, scheduling, HR operations, or workforce analytics, ideally within a healthcare environment.
Demonstrated experience implementing HR technologies, scheduling systems, and digital workforce tools.
Understanding of system integrations, automation, and change management within HR operations.
Proven experience with scheduling, which may include acuity-based staffing, workload measurement tools, and healthcare staffing standards (an asset).
Experience working in unionized healthcare environments with complex scheduling rules.
Deep knowledge of healthcare staffing models, scheduling methodologies, and workforce optimization principles.
Strong analytical and strategic planning skills.
Ability to translate complex data into clear insights and actionable recommendations.
Strong leadership, relationship-building, and change management capabilities.
Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.
Jan 19, 2026
Full time
The Director of Workforce Management & HR Optimization is a strategic leader responsible for advancing enterprise-wide workforce planning, scheduling, analytics, and human capital optimization across a complex, heavily unionized, multi-site healthcare environment. The key accountabilities for his role in its initial stages will be to develop and lead the enterprise-wide project to implement workforce management, which includes building the organizational operating model, support schedule optimization and implementation of a digital scheduling and time and attendance platform. The Director will assemble and lead the project implementation team and ensure that key milestones are met while maintaining strong change management practices. The Director will support the organization to take a broad strategic view of digital enhancements for human capital management to help facilitate decision-making about implementation of complimentary functionality of the human capital management system with a view to system efficiency and value generation for the entity.
Once established, the Director, Workforce Optimization will lead Central Staffing Services ensuring high quality support to departments that prioritizes service quality, safe staffing and efficient operations. The Director will lead the organization’s approach to strategic workforce planning and work in partnership with other leaders in the People and Culture portfolio to develop a Workforce Plan to deliver on the organizations current and future talent needs. The Director will support the continuous transformation of scheduling and human capital/workforce processes into technology-enabled, streamlined, and future-ready systems. This position collaborates closely with clinical operations, HR, finance, digital/IT, and labour relations to support organizational priorities, mitigate staffing risks, and strengthen overall workforce performance.
RESPONSIBILITIES:
Overall leadership for the workforce management project to implement the organization’s target operating model, scheduling policies and workflows, optimization of schedules and implementation of a digital scheduling platform including time and attendance.
Chair the Workforce Management Steering Committee to ensure key collaboration and engagement across the organization as an oversight and advisory body contributing to quality project stewardship and implementation and change management.
Provide leadership to an interdisciplinary project implementation team and oversee the development and execution of the enterprise-wide project plan and change management and education strategies.
Oversee supports that will aid leaders with the review, redevelopment and implementation of quality schedules that align better to patient care needs and/or service demands.
Through past experience, monitoring of current and past peer experiences and expertise gleaned from research and other contacts, act as the organizational expert on workforce management and scheduling providing strategic guidance and leading decision-making related to workforce management.
Support the organization to implement improved scheduling models, including acuity-based staffing, workload measurement, and benchmarking across similar healthcare units or departments. Incorporate skill mix and models of care into these scheduling models.
Lead the development of a suite of performance measures that will support Unity Health to monitor the performance of the scheduling function, support data-informed decision making about the utilization and deployment of human capital from a quality, safety and efficiency lens.
Adopt and model a continuous improvement approach to provide strategic and operational leadership to identify, validate and drive scheduling transformation initiatives and support workforce optimization across the organization.
Partner directly with leadership to develop and oversee short-, medium-, and long-term workforce plans that align staffing supply with patient demand, service volumes, and organizational strategy (e.g., growth, new models of care, academic mandates)
Support the organization to apply a labour cost/value lens to its workforce management by ensuring that schedules manage and reduce controllable labour costs (overtime, agency, sick time backfill, premium pay) while being nimble and closely aligned to patient care demands while supporting quality, safety, and employee well-being.
Lead the development and use of predictive analytics to forecast workload and staffing requirements based on drivers such as census, acuity, case mix, length of stay, seasonality, and service redesign.
Provide strategic recommendations to senior leadership on staffing trends, workforce risks, and optimization opportunities.
Develop and execute change management plans, communicate effectively with stakeholders, and provide guidance to ensure successful adoption of new processes and technologies.
Provide enterprise leadership for central scheduling services across a multi-union, 24/7 hospital network environment, ensuring consistent, equitable, and safe staffing coverage in alignment with patient care needs and organizational priorities.
Lead, coach, and develop a multidisciplinary team of workforce analysts, planners, and scheduling specialists in the provision of value-add services to clinical and support departments.
Partner with Labour Relations, Human Resources, Nursing/Clinical Operations, Finance, and Medical Affairs to interpret agreements, resolve scheduling issues, and support grievance avoidance and resolution.
Identify, assess, and mitigate staffing-related risks impacting patient safety, workforce sustainability, and labour relations, escalating issues appropriately within governance structures.
Lead HR’s digital transformation strategy by leveraging technology to streamline processes, enhance the employee experience, and support data-driven decision-making. Identify, assess, and implement best-in-class HR technology solutions (e.g., HRIS, WFM, ATS) to strengthen operational efficiency and effectiveness throughout the employee lifecycle.
Lead specific projects for the implementation of human capital digital modules/programs approved for implementation, including team leadership, project plan development/monitoring, change management, education and reporting of milestones.
Streamline manual or legacy processes, ensuring system integration, automation, and user-friendly workflows that enhance manager and employee experience where these legacy processes need to interface or support new digital innovations in human capital management
Provides leadership, focus and direction, identifying and recruiting resources, assigning clear accountabilities, overseeing staff and department evaluation, and ensuring continuous performance/quality improvement;
QUALIFICATIONS:
Bachelor’s degree in Human Resources, Business administration, Health Administration, Industrial Engineering, Operations Management, or related field, required.
HR Analytics and Project Management certification, preferred.
Certified Human Resources Leader designation, preferred.
2-5+ years’ experience in HR Analytics, Project Management, Change Management.
5-7+ years’ leadership experience.
8–10+ years of progressive experience in workforce planning, scheduling, HR operations, or workforce analytics, ideally within a healthcare environment.
Demonstrated experience implementing HR technologies, scheduling systems, and digital workforce tools.
Understanding of system integrations, automation, and change management within HR operations.
Proven experience with scheduling, which may include acuity-based staffing, workload measurement tools, and healthcare staffing standards (an asset).
Experience working in unionized healthcare environments with complex scheduling rules.
Deep knowledge of healthcare staffing models, scheduling methodologies, and workforce optimization principles.
Strong analytical and strategic planning skills.
Ability to translate complex data into clear insights and actionable recommendations.
Strong leadership, relationship-building, and change management capabilities.
Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.
Position Summary:
POSITION: Program Manager, Primary Care Recruitment and Retention
DEPARTMENT: Brantford Brant Norfolk Ontario Health Team (BBNOHT)
STATUS: Full-Time, Contract (24 months)
SITE: Hybrid: Brantford. This position requires working on-site and at partner locations, with opportunities to work remotely.
WAGE RANGE: $42.59/hr - $51.10/hr
VACANCY REASON: New Position
The Program Manager, Primary Care Recruitment and Retention, will support the implementation, coordination, and evaluation of the City of Brantford’s Primary Care Access Program (2026–2027), which is aligned with the recruitment and retention objectives with the BBNOHT. This role is central to the community’s efforts to improve access to team-based primary care through advocacy, recruitment, and infrastructure support and presents a unique opportunity to build an innovative recruitment and retention program to support an important provincial priority of ensuring all Ontarians have access to primary care.
This individual will be responsible for:
Leading the recruitment and retention of family physicians and nurse practitioners in Brantford.
Conducting needs assessment with local clinics and community physicians to understand current and future recruitment needs.
Working with key partners to launch ‘Destination of Choice’ marketing campaign.
Developing a database of recruitment leads.
Managing the program’s relocation budget.
Collaborating closely with the physician recruitment team at the local hospital site to align strategies, share insights, and ensure coordinated recruitment and retention efforts across the BBNOHT.
Working with local high schools, universities and community practitioners to support medical and clinical education as well as transitions to practice.
Monitoring availability of clinical space.
Monitoring and evaluating progress toward program objectives.
Primary Responsibilities:
Program Implementation & Oversight
Coordinate the implementation of the 2026–2027 Primary Care Access Program.
Track progress of program milestones and deliverables.
Provide regular (quarterly) updates and reports.
Recruitment
Develop and implement targeted recruitment strategies for Canadian and internationally trained health professionals.
Build and maintain databases to track recruitment opportunities and leads.
Support development and implementation of a marketing program that establishes Brantford as a destination of choice for healthcare professionals.
Work with stakeholders to enhance pathways for local medical students and nurse practitioner students.
Support onboarding and integration of new health professionals via the “Community Connections” Program.
Relocation Budget Management
Oversee and manage the budget allocated for relocation support for new family physicians and nurse practitioners.
Ensure appropriate disbursement of financial incentives and relocation support in accordance with the funding guidelines.
Monitor return-on-investment of incentives and track retention outcomes.
Research Support
Facilitate information-sharing among community stakeholders regarding vacant or under-utilized community space that could be adapted for clinical space.
Survey existing practices to develop a list of clinical space that could be optimized.
Monitor opportunities for clinical placements for residents and allied health professional students.
Research initiatives that increase capacity of local healthcare providers.
Advocacy & Stakeholder Engagement
Work directly with Brantford Brant Norfolk Ontario Health Team, municipal partners, local healthcare institutions, Chamber of Commerce Brantford-Brant, and other stakeholders to identify and support opportunities to advocate for adequate and sustainable primary care team resources.
Build and maintain relationships with primary care providers, medical schools, training institutions, and professional associations.
Collaborate with the County of Brant and Norfolk County to explore unified recruitment and advocacy opportunities.
Evaluation & Reporting
Implement evaluation framework to measure program impact and effectiveness.
Collect and analyze data related to care access, advocacy, recruitment, and clinical space utilization.
Develop a final program evaluation report with recommendations for future action.
Prepare presentations for City Council and senior leadership as requested.
Skills and Experience:
Bachelor’s degree in Public Health, Human Resources, Health Administration, Public Policy, Business, Human Resources, Marketing, or a related field.
Minimum 5 years in healthcare-related field; experience in healthcare recruitment, medical affairs, marketing, and/or human resources.
Strong project management and organizational skills.
Strong leadership and innovative, strategic thinking skills.
Excellent stakeholder engagement and relationship-building skills.
Confident presenter with ability to engage diverse audiences.
Analytical and data-driven, with strong report-writing ability.
Budget management and financial accountability skills.
Familiarity with Ontario’s health system and primary care models.
Work Environment:
Standard office hours with some early mornings and evening/weekend meetings.
Occasional local, national, and/or international travel required.
To pursue this opportunity, please send your resume and cover letter to Human Resources, at resumes@grchc.ca . All applications must be submitted no later than 4:30 pm February 12, 2026. We appreciate your interest; however, only those invited for an interview will be contacted.
The Grand River Community Health Centre is an equal opportunity employer, committed to employment equity and diversity in the workplace. We welcome applications from women, members of racialized groups, visible minorities, Indigenous persons, persons with disabilities, persons of all sexual orientations, and persons of any gender identity or gender expression.
To ensure there is an equal opportunity during the recruitment and selection process, Grand River Community Health Centre provides accommodation for applicants with disabilities upon request.
Jan 19, 2026
Full time
Position Summary:
POSITION: Program Manager, Primary Care Recruitment and Retention
DEPARTMENT: Brantford Brant Norfolk Ontario Health Team (BBNOHT)
STATUS: Full-Time, Contract (24 months)
SITE: Hybrid: Brantford. This position requires working on-site and at partner locations, with opportunities to work remotely.
WAGE RANGE: $42.59/hr - $51.10/hr
VACANCY REASON: New Position
The Program Manager, Primary Care Recruitment and Retention, will support the implementation, coordination, and evaluation of the City of Brantford’s Primary Care Access Program (2026–2027), which is aligned with the recruitment and retention objectives with the BBNOHT. This role is central to the community’s efforts to improve access to team-based primary care through advocacy, recruitment, and infrastructure support and presents a unique opportunity to build an innovative recruitment and retention program to support an important provincial priority of ensuring all Ontarians have access to primary care.
This individual will be responsible for:
Leading the recruitment and retention of family physicians and nurse practitioners in Brantford.
Conducting needs assessment with local clinics and community physicians to understand current and future recruitment needs.
Working with key partners to launch ‘Destination of Choice’ marketing campaign.
Developing a database of recruitment leads.
Managing the program’s relocation budget.
Collaborating closely with the physician recruitment team at the local hospital site to align strategies, share insights, and ensure coordinated recruitment and retention efforts across the BBNOHT.
Working with local high schools, universities and community practitioners to support medical and clinical education as well as transitions to practice.
Monitoring availability of clinical space.
Monitoring and evaluating progress toward program objectives.
Primary Responsibilities:
Program Implementation & Oversight
Coordinate the implementation of the 2026–2027 Primary Care Access Program.
Track progress of program milestones and deliverables.
Provide regular (quarterly) updates and reports.
Recruitment
Develop and implement targeted recruitment strategies for Canadian and internationally trained health professionals.
Build and maintain databases to track recruitment opportunities and leads.
Support development and implementation of a marketing program that establishes Brantford as a destination of choice for healthcare professionals.
Work with stakeholders to enhance pathways for local medical students and nurse practitioner students.
Support onboarding and integration of new health professionals via the “Community Connections” Program.
Relocation Budget Management
Oversee and manage the budget allocated for relocation support for new family physicians and nurse practitioners.
Ensure appropriate disbursement of financial incentives and relocation support in accordance with the funding guidelines.
Monitor return-on-investment of incentives and track retention outcomes.
Research Support
Facilitate information-sharing among community stakeholders regarding vacant or under-utilized community space that could be adapted for clinical space.
Survey existing practices to develop a list of clinical space that could be optimized.
Monitor opportunities for clinical placements for residents and allied health professional students.
Research initiatives that increase capacity of local healthcare providers.
Advocacy & Stakeholder Engagement
Work directly with Brantford Brant Norfolk Ontario Health Team, municipal partners, local healthcare institutions, Chamber of Commerce Brantford-Brant, and other stakeholders to identify and support opportunities to advocate for adequate and sustainable primary care team resources.
Build and maintain relationships with primary care providers, medical schools, training institutions, and professional associations.
Collaborate with the County of Brant and Norfolk County to explore unified recruitment and advocacy opportunities.
Evaluation & Reporting
Implement evaluation framework to measure program impact and effectiveness.
Collect and analyze data related to care access, advocacy, recruitment, and clinical space utilization.
Develop a final program evaluation report with recommendations for future action.
Prepare presentations for City Council and senior leadership as requested.
Skills and Experience:
Bachelor’s degree in Public Health, Human Resources, Health Administration, Public Policy, Business, Human Resources, Marketing, or a related field.
Minimum 5 years in healthcare-related field; experience in healthcare recruitment, medical affairs, marketing, and/or human resources.
Strong project management and organizational skills.
Strong leadership and innovative, strategic thinking skills.
Excellent stakeholder engagement and relationship-building skills.
Confident presenter with ability to engage diverse audiences.
Analytical and data-driven, with strong report-writing ability.
Budget management and financial accountability skills.
Familiarity with Ontario’s health system and primary care models.
Work Environment:
Standard office hours with some early mornings and evening/weekend meetings.
Occasional local, national, and/or international travel required.
To pursue this opportunity, please send your resume and cover letter to Human Resources, at resumes@grchc.ca . All applications must be submitted no later than 4:30 pm February 12, 2026. We appreciate your interest; however, only those invited for an interview will be contacted.
The Grand River Community Health Centre is an equal opportunity employer, committed to employment equity and diversity in the workplace. We welcome applications from women, members of racialized groups, visible minorities, Indigenous persons, persons with disabilities, persons of all sexual orientations, and persons of any gender identity or gender expression.
To ensure there is an equal opportunity during the recruitment and selection process, Grand River Community Health Centre provides accommodation for applicants with disabilities upon request.
Job Type: Existing Vacancy, Full-time, Permanent
Pay Rate: $34.06-40.53/hour
WHO WE ARE
Vision: A healthier community where everyone belongs. Mission: High quality, accessible care for all. Values: Client-Centred • Collaboration • Accountability • Respect • Diversity • Equity
WellFort Community Health Services is a values-based, non-profit, multi-service organization committed to reducing barriers to care and improving the health of our communities. We provide services from an equity-focused, trauma-informed, and culturally responsive approach to individuals and families, many of whom have experienced systemic barriers and health inequities.
We prioritize populations who experience barriers to health and accessing services, including newcomers and refugees, people experiencing homelessness, racialized communities, those living with low income, and individuals living with complex mental health, substance use, or chronic conditions.
HOMELESS HEALTH PROGRAM
The Homeless Health Program is a Nurse Practitioner-led initiative that provides essential healthcare services to individuals who are homeless, precariously housed, or transitioning out of homelessness in the Peel Region. We understand the unique challenges faced by those without stable housing, and our goal is to make healthcare accessible, integrated, and responsive.
Our dedicated team includes Nurse Practitioners, Registered Nurses, Registered Practical Nurses, and Personal Support Workers, all working together to ensure our patients receive the care they need, where and when they need it. We remove barriers to care for those facing housing instability and poor health.
The program manages 45 medical beds at the Dundas Street Shelter, providing 24/7 care, as well as daytime mobile primary care services at other shelters and drop-ins across the region.
By providing these services, we help hospitals make the best use of their emergency and acute care resources. Patients who no longer need to stay in the hospital but still require medical support can continue their recovery in a shelter bed with healthcare services. We also offer additional support for people in shelters who may need extra medical attention, helping to prevent unnecessary hospital visits.
Our medical services include:
Care for chronic conditions like diabetes
Medication management
Support for substance withdrawal and pain management
Wound care
Mental health services and stabilization
Chiropody (foot care)
Monitoring and support after hospital stays
This program ensures that structurally vulnerable populations in our community have access to the care they deserve, improving overall health and wellbeing.
Role Overview
This role leads timely access to care across WellFort programs and sites by coordinating central intake, system navigation, and warm referrals across primary care, mental health and addictions, chronic disease and wellness, and community/social services. Working from a trauma-informed, harm-reduction, and culturally safe approach, the Intake & Navigation Care Coordinator triages and prioritizes clients based on physical and social needs, guided by the social determinants of health (e.g., housing, income, food access, language/immigration, transportation) and aligns response levels and follow-up timeframes with program standards and partner pathways. The role collaborates with interprofessional teams and community partners to deliver coordinated, wraparound care.
Core activities include welcoming clients, completing holistic assessments, developing and updating individualized care plans, facilitating warm handoffs, and routing clients to the appropriate provider or setting at the appropriate time using standardized screening tools and sound judgment.
The successful candidate will bring a deep understanding of the challenges faced by people experiencing marginalization including newcomers, individuals facing homelessness or housing precarity, and other equity-deserving populations and will demonstrate empathy, dignity, and respect in their work.
The Opportunity
Reporting to a Program Manager, the Intake & Navigation Care Coordinator is a core member of our interprofessional team, advancing timely access, coordinated transitions, and continuity of care across programs and sites, in close collaboration with partners to deliver holistic, integrated care.
Responsibilities include:
Under the direction/delegation of an authorized clinician, perform specific clinical acts (e.g., specimen collection, vaccine administration) and, as delegated, communicate routine test results and follow-up plans; escalate according to protocol.
Perform central intake across programs; complete holistic assessments (history, vitals/measurements, screening); triages and prioritizes clients based on their physical and social needs considering the holistic needs of clients including housing, income, food access, language, and transportation; develop individualized prevention/care and self-management plans.
Coordinate and monitor care-plan delivery; provide ongoing support, follow-up, and case coordination across health, social, and community services, in collaboration with partner organizations.
Provide health education to clients, families, and groups.
Maintain accurate, timely EMR documentation (assessments, care plans, transitions, referrals, outcomes); participate in chart/case reviews;
Contribute to data quality, reporting, and continuous quality improvement (CQI); support protocol, pathway, and tool development.
Participate in program/service and policy development, implementation, monitoring, and evaluation; coordinate outreach/mobile clinics with internal programs, community organizations, providers, and local stakeholders as needed.
Participate in case conferences, multidisciplinary meetings, community outreach, and agency awareness initiatives.
Advocate with and for clients to reduce barriers and ensure fair, dignified access to care and supports; contribute to community education and collaborative strategies.
Manage clinic readiness operations: maintain/order equipment and supplies; share responsibility for safe handling of medications and vaccines (including cold-chain compliance); make purchases within allocated budget lines and follow procurement controls; assist with operational policies and procedures.
Maintain current knowledge of relevant government guidelines, acts, and legislation affecting client care and organizational practice.
Supervise and support students/learners from various disciplines; contribute to orientation and teaching activities with a determinants-of-health lens.
Participate in applied research and evaluation projects, as appropriate.
Perform other duties as required to meet program and organizational needs.
Knowledge, Skills, and Abilities
Bachelor’s degree in nursing or related health-care field; in good standing with the applicable regulatory college.
Experience coordinating care with individuals facing barriers to access including equity-deserving populations.
Demonstrates a strengths-based perspective, recognizing and building on the inherent assets, skills, and resilience of individuals and communities. Focuses on empowerment rather than deficits, fostering dignity, self-determination, and collaborative problem-solving in all interactions.
Deep appreciation for the challenges faced by people experiencing homelessness and housing precarity, and those impacted by intersecting forms of marginalization.
Strong understanding of trauma-informed care, harm reduction, and culturally safe practice.
Experience with care coordination, case management, and system navigation in community-based settings.
Excellent written and oral communication skills tailored to appropriate literacy levels.
Knowledge of local health, social, and community service systems and referral pathways.
Experience working with diverse communities and knowledge of anti-oppressive framework.
Demonstrated ability to organize workload, respond effectively to unexpected situations, and multitask in a fast-paced environment.
Valid driver’s license and access to a reliable vehicle.
Current First Aid/CPR and a clear Vulnerable Sector Check.
Additional languages relevant to the community are an asset.
Working Environment & Physical Demands
Work may be mobile and/or site-based across multiple locations and programs including shelters.
Ability to work flexible hours, including some evenings and Saturdays.
Exposure to individuals experiencing crisis, complex health conditions, or escalated behaviours.
Combination of client-facing interactions, outreach activities, and administrative responsibilities.
Requires flexibility, adaptability, and comfort building longitudinal relationships with clients and collaborating across programs.
OUR COMMITMENT TO EQUITY
WellFort is an inclusive and equitable employer. We encourage applications from members of equity-deserving communities, including but not limited to Indigenous peoples, racialized individuals, 2SLGBTQIA+ persons, persons with disabilities, and people with lived experience of poverty, homelessness, or systemic marginalization.
Requests for accommodation due to disability can be made at any stage in the recruitment process.
VACCINATION REQUIREMENT
As a condition of employment, new WellFort staff must be fully vaccinated unless they have received an exemption from vaccination under the Human Rights Code. Proof of COVID-19 vaccination status will be required before the first day of work or, proof of religious or medical exemption, if or where applicable.
Fully vaccinated is defined as having received the completed series of an accepted COVID-19 vaccine, as recommended by the Office of the Chief Medical Officer of Health and having received the final dose at least 14 days before your employment start date.
The candidate will be asked to provide WellFort with proof of full vaccination, prior to their employment start date. Acceptable proof is a Ministry of Health Dose Administration Receipt (or such other proof of vaccination that the Province of Ontario sanctions). This can be obtained through the Provincial portal https://covid-19.ontario.ca/get-proof/ .
The requirement to be fully vaccinated is subject to the Ontario Human Rights Code. If the candidate is unable to vaccinate for a reason protected by the Code, a request for accommodation can be requested and written proof satisfactory to the organization will be required.
Jan 20, 2026
Full time
Job Type: Existing Vacancy, Full-time, Permanent
Pay Rate: $34.06-40.53/hour
WHO WE ARE
Vision: A healthier community where everyone belongs. Mission: High quality, accessible care for all. Values: Client-Centred • Collaboration • Accountability • Respect • Diversity • Equity
WellFort Community Health Services is a values-based, non-profit, multi-service organization committed to reducing barriers to care and improving the health of our communities. We provide services from an equity-focused, trauma-informed, and culturally responsive approach to individuals and families, many of whom have experienced systemic barriers and health inequities.
We prioritize populations who experience barriers to health and accessing services, including newcomers and refugees, people experiencing homelessness, racialized communities, those living with low income, and individuals living with complex mental health, substance use, or chronic conditions.
HOMELESS HEALTH PROGRAM
The Homeless Health Program is a Nurse Practitioner-led initiative that provides essential healthcare services to individuals who are homeless, precariously housed, or transitioning out of homelessness in the Peel Region. We understand the unique challenges faced by those without stable housing, and our goal is to make healthcare accessible, integrated, and responsive.
Our dedicated team includes Nurse Practitioners, Registered Nurses, Registered Practical Nurses, and Personal Support Workers, all working together to ensure our patients receive the care they need, where and when they need it. We remove barriers to care for those facing housing instability and poor health.
The program manages 45 medical beds at the Dundas Street Shelter, providing 24/7 care, as well as daytime mobile primary care services at other shelters and drop-ins across the region.
By providing these services, we help hospitals make the best use of their emergency and acute care resources. Patients who no longer need to stay in the hospital but still require medical support can continue their recovery in a shelter bed with healthcare services. We also offer additional support for people in shelters who may need extra medical attention, helping to prevent unnecessary hospital visits.
Our medical services include:
Care for chronic conditions like diabetes
Medication management
Support for substance withdrawal and pain management
Wound care
Mental health services and stabilization
Chiropody (foot care)
Monitoring and support after hospital stays
This program ensures that structurally vulnerable populations in our community have access to the care they deserve, improving overall health and wellbeing.
Role Overview
This role leads timely access to care across WellFort programs and sites by coordinating central intake, system navigation, and warm referrals across primary care, mental health and addictions, chronic disease and wellness, and community/social services. Working from a trauma-informed, harm-reduction, and culturally safe approach, the Intake & Navigation Care Coordinator triages and prioritizes clients based on physical and social needs, guided by the social determinants of health (e.g., housing, income, food access, language/immigration, transportation) and aligns response levels and follow-up timeframes with program standards and partner pathways. The role collaborates with interprofessional teams and community partners to deliver coordinated, wraparound care.
Core activities include welcoming clients, completing holistic assessments, developing and updating individualized care plans, facilitating warm handoffs, and routing clients to the appropriate provider or setting at the appropriate time using standardized screening tools and sound judgment.
The successful candidate will bring a deep understanding of the challenges faced by people experiencing marginalization including newcomers, individuals facing homelessness or housing precarity, and other equity-deserving populations and will demonstrate empathy, dignity, and respect in their work.
The Opportunity
Reporting to a Program Manager, the Intake & Navigation Care Coordinator is a core member of our interprofessional team, advancing timely access, coordinated transitions, and continuity of care across programs and sites, in close collaboration with partners to deliver holistic, integrated care.
Responsibilities include:
Under the direction/delegation of an authorized clinician, perform specific clinical acts (e.g., specimen collection, vaccine administration) and, as delegated, communicate routine test results and follow-up plans; escalate according to protocol.
Perform central intake across programs; complete holistic assessments (history, vitals/measurements, screening); triages and prioritizes clients based on their physical and social needs considering the holistic needs of clients including housing, income, food access, language, and transportation; develop individualized prevention/care and self-management plans.
Coordinate and monitor care-plan delivery; provide ongoing support, follow-up, and case coordination across health, social, and community services, in collaboration with partner organizations.
Provide health education to clients, families, and groups.
Maintain accurate, timely EMR documentation (assessments, care plans, transitions, referrals, outcomes); participate in chart/case reviews;
Contribute to data quality, reporting, and continuous quality improvement (CQI); support protocol, pathway, and tool development.
Participate in program/service and policy development, implementation, monitoring, and evaluation; coordinate outreach/mobile clinics with internal programs, community organizations, providers, and local stakeholders as needed.
Participate in case conferences, multidisciplinary meetings, community outreach, and agency awareness initiatives.
Advocate with and for clients to reduce barriers and ensure fair, dignified access to care and supports; contribute to community education and collaborative strategies.
Manage clinic readiness operations: maintain/order equipment and supplies; share responsibility for safe handling of medications and vaccines (including cold-chain compliance); make purchases within allocated budget lines and follow procurement controls; assist with operational policies and procedures.
Maintain current knowledge of relevant government guidelines, acts, and legislation affecting client care and organizational practice.
Supervise and support students/learners from various disciplines; contribute to orientation and teaching activities with a determinants-of-health lens.
Participate in applied research and evaluation projects, as appropriate.
Perform other duties as required to meet program and organizational needs.
Knowledge, Skills, and Abilities
Bachelor’s degree in nursing or related health-care field; in good standing with the applicable regulatory college.
Experience coordinating care with individuals facing barriers to access including equity-deserving populations.
Demonstrates a strengths-based perspective, recognizing and building on the inherent assets, skills, and resilience of individuals and communities. Focuses on empowerment rather than deficits, fostering dignity, self-determination, and collaborative problem-solving in all interactions.
Deep appreciation for the challenges faced by people experiencing homelessness and housing precarity, and those impacted by intersecting forms of marginalization.
Strong understanding of trauma-informed care, harm reduction, and culturally safe practice.
Experience with care coordination, case management, and system navigation in community-based settings.
Excellent written and oral communication skills tailored to appropriate literacy levels.
Knowledge of local health, social, and community service systems and referral pathways.
Experience working with diverse communities and knowledge of anti-oppressive framework.
Demonstrated ability to organize workload, respond effectively to unexpected situations, and multitask in a fast-paced environment.
Valid driver’s license and access to a reliable vehicle.
Current First Aid/CPR and a clear Vulnerable Sector Check.
Additional languages relevant to the community are an asset.
Working Environment & Physical Demands
Work may be mobile and/or site-based across multiple locations and programs including shelters.
Ability to work flexible hours, including some evenings and Saturdays.
Exposure to individuals experiencing crisis, complex health conditions, or escalated behaviours.
Combination of client-facing interactions, outreach activities, and administrative responsibilities.
Requires flexibility, adaptability, and comfort building longitudinal relationships with clients and collaborating across programs.
OUR COMMITMENT TO EQUITY
WellFort is an inclusive and equitable employer. We encourage applications from members of equity-deserving communities, including but not limited to Indigenous peoples, racialized individuals, 2SLGBTQIA+ persons, persons with disabilities, and people with lived experience of poverty, homelessness, or systemic marginalization.
Requests for accommodation due to disability can be made at any stage in the recruitment process.
VACCINATION REQUIREMENT
As a condition of employment, new WellFort staff must be fully vaccinated unless they have received an exemption from vaccination under the Human Rights Code. Proof of COVID-19 vaccination status will be required before the first day of work or, proof of religious or medical exemption, if or where applicable.
Fully vaccinated is defined as having received the completed series of an accepted COVID-19 vaccine, as recommended by the Office of the Chief Medical Officer of Health and having received the final dose at least 14 days before your employment start date.
The candidate will be asked to provide WellFort with proof of full vaccination, prior to their employment start date. Acceptable proof is a Ministry of Health Dose Administration Receipt (or such other proof of vaccination that the Province of Ontario sanctions). This can be obtained through the Provincial portal https://covid-19.ontario.ca/get-proof/ .
The requirement to be fully vaccinated is subject to the Ontario Human Rights Code. If the candidate is unable to vaccinate for a reason protected by the Code, a request for accommodation can be requested and written proof satisfactory to the organization will be required.
Registered Practical Nurse (RPN) - NP Clinic and Community Homes for Opportunity (CHO) Program - Full-Time, Permanent - Barrie, ON
Are you passionate about mental health and making a difference in your community? Join CMHA Today!
Why Join CMHA Simcoe County?
- Generous paid time off
- We’re a growing organization, which means growing opportunities!
- Enjoy free EFAP, with special discounts for you and your family.
- Exemplary Standing with Accreditation Canada.
- Paid Training and Professional Development Opportunities.
- A 35 hour/week work schedule.
- Committed to implementing an evidence-based DEI Action Plan.
- Located north of the GTA; Simcoe County offers a blend of rural charm and modern amenities, with access to outdoor activities on Georgian Bay and Lake Simcoe.
Do you need assistance applying? Please contact our HR Team at hr@cmhastarttalking.ca
Position Summary:
The Canadian Mental Health Association, Simcoe County Branch seeks a Registered Practical Nurse (RPN), who, in accordance with the agency’s policies, standards, and guidelines, assists with and coordinates the administration of the NP Clinic, and provides client-centered primary health care to rostered clients of CMHA SCB programs. In collaboration with the Manager of CHO and CMHA Supported Homes, the RPN supports the planning and implementation of the primary care elements of the CHO program.
What You'll Do
1. Coordinate NP Clinic Operations
Manage all aspects of the Nurse Practitioner (NP) Clinic, including scheduling
client visits, maintaining equipment and supplies, and liaising with the physician consultant.
Serve as the lead administrative contact for pharmacies and assist with file audits as delegated by the NP.
2. Support Primary Care Integration
Collaborate with the Manager of Housing to plan and implement the primary care components of the Community Homes for Opportunity (CHO) program through the NP Clinic.
3. Deliver Professional Nursing Care
Perform nursing duties in accordance with the standards set by the College of Nurses of Ontario.
Provide specialized consultation and education to clients, families, and colleagues on nursing-related issues.
4. Supervise and Support Staff
Supervise Peer Support Workers during clinic days, ensuring effective collaboration and quality service delivery.
5. Promote Continuity of Care
Develop and maintain strong connections with hospitals and community service providers.
Consult with external service providers to ensure seamless, coordinated care for clients.
REQUIRED QUALIFICATIONS:
Minimum five (5) years’ experience in primary care/mental health and addictions nursing (community-based preferred).
A Registered Practical Nurse with membership in good standing with the College of Nurses of Ontario.
Demonstrated administrative/coordination experience.
Must have access to a vehicle, a valid Ontario driver’s license, and adequate automobile insurance.
Fluency in French or another second language would be an asset.
Legally entitled to work in Canada
SALARY SCALE:
$56,420.00 - $62,226.00 per year
35 hours per week
Monday to Friday, 9am - 5pm
We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.
Recruitment Reason: Vacancy
Please note that CMHA SCB does not use Artificial Intelligence (AI) tools in the recruitment and selection process.
CMHA Simcoe County Branch is an equal opportunity employer committed to fostering a healthy and positive work environment. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, 1990 CMHA Simcoe County Branch will provide accommodations throughout the recruitment and selection process to applicants with disabilities. CMHA Simcoe County Branch supports the recovery of people with mental illness and promotes diversity in the workplace. We welcome all applicants including persons with lived experience, women, Indigenous people, people with disabilities, and members of the 2SLGBTQ+, visible minority and immigrant communities to apply. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
Job Types: Full-time, Permanent
Benefits:
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
RRSP match
Vision care
Application question(s):
Do you have membership in good standing as an RPN with the College of Nurses of Ontario (CNO)?
Licence/Certification:
Class G Licence (required)
Work Location: In person
Jan 15, 2026
Full time
Registered Practical Nurse (RPN) - NP Clinic and Community Homes for Opportunity (CHO) Program - Full-Time, Permanent - Barrie, ON
Are you passionate about mental health and making a difference in your community? Join CMHA Today!
Why Join CMHA Simcoe County?
- Generous paid time off
- We’re a growing organization, which means growing opportunities!
- Enjoy free EFAP, with special discounts for you and your family.
- Exemplary Standing with Accreditation Canada.
- Paid Training and Professional Development Opportunities.
- A 35 hour/week work schedule.
- Committed to implementing an evidence-based DEI Action Plan.
- Located north of the GTA; Simcoe County offers a blend of rural charm and modern amenities, with access to outdoor activities on Georgian Bay and Lake Simcoe.
Do you need assistance applying? Please contact our HR Team at hr@cmhastarttalking.ca
Position Summary:
The Canadian Mental Health Association, Simcoe County Branch seeks a Registered Practical Nurse (RPN), who, in accordance with the agency’s policies, standards, and guidelines, assists with and coordinates the administration of the NP Clinic, and provides client-centered primary health care to rostered clients of CMHA SCB programs. In collaboration with the Manager of CHO and CMHA Supported Homes, the RPN supports the planning and implementation of the primary care elements of the CHO program.
What You'll Do
1. Coordinate NP Clinic Operations
Manage all aspects of the Nurse Practitioner (NP) Clinic, including scheduling
client visits, maintaining equipment and supplies, and liaising with the physician consultant.
Serve as the lead administrative contact for pharmacies and assist with file audits as delegated by the NP.
2. Support Primary Care Integration
Collaborate with the Manager of Housing to plan and implement the primary care components of the Community Homes for Opportunity (CHO) program through the NP Clinic.
3. Deliver Professional Nursing Care
Perform nursing duties in accordance with the standards set by the College of Nurses of Ontario.
Provide specialized consultation and education to clients, families, and colleagues on nursing-related issues.
4. Supervise and Support Staff
Supervise Peer Support Workers during clinic days, ensuring effective collaboration and quality service delivery.
5. Promote Continuity of Care
Develop and maintain strong connections with hospitals and community service providers.
Consult with external service providers to ensure seamless, coordinated care for clients.
REQUIRED QUALIFICATIONS:
Minimum five (5) years’ experience in primary care/mental health and addictions nursing (community-based preferred).
A Registered Practical Nurse with membership in good standing with the College of Nurses of Ontario.
Demonstrated administrative/coordination experience.
Must have access to a vehicle, a valid Ontario driver’s license, and adequate automobile insurance.
Fluency in French or another second language would be an asset.
Legally entitled to work in Canada
SALARY SCALE:
$56,420.00 - $62,226.00 per year
35 hours per week
Monday to Friday, 9am - 5pm
We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.
Recruitment Reason: Vacancy
Please note that CMHA SCB does not use Artificial Intelligence (AI) tools in the recruitment and selection process.
CMHA Simcoe County Branch is an equal opportunity employer committed to fostering a healthy and positive work environment. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, 1990 CMHA Simcoe County Branch will provide accommodations throughout the recruitment and selection process to applicants with disabilities. CMHA Simcoe County Branch supports the recovery of people with mental illness and promotes diversity in the workplace. We welcome all applicants including persons with lived experience, women, Indigenous people, people with disabilities, and members of the 2SLGBTQ+, visible minority and immigrant communities to apply. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
Job Types: Full-time, Permanent
Benefits:
Dental care
Disability insurance
Employee assistance program
Extended health care
Life insurance
Paid time off
RRSP match
Vision care
Application question(s):
Do you have membership in good standing as an RPN with the College of Nurses of Ontario (CNO)?
Licence/Certification:
Class G Licence (required)
Work Location: In person
