THE OPPORTUNITY
Southlake Regional Health Centre Foundation is seeking an exceptional leader that is passionate about healthcare philanthropy to join the team as the new Campaign Director. Building off the success of the several recently completed spotlight campaigns for Men’s Health, Mental Health, the Maternal Child Program, and almost 70% to goal for its current $20M campaign for the Cancer Centre, Southlake is now squarely focused on executing the next transformational effort in support of its community and regional healthcare. To meet the exponential demand for care in support of our rapidly growing and aging communities, Southlake is establishing a two site health system with the ambitious re-development of the current site and building a new state-of-the-art hospital. This is a unique opportunity for this newly created leadership position to work collaboratively with the CEO and Chief Development Officer in partnership with the Hospital, and provide leadership and support to the entire Foundation Team of volunteers and staff to achieve transformational growth throughout this historic and comprehensive fundraising campaign.
Responsible for overseeing and providing strategic and functional leadership to the Foundation’s campaign design, development and operations, the Campaign Director will lead the strategy and coordinated implementation to bring the organization through the various phases of the comprehensive Campaign. They will be the primary resource to Foundation volunteers and staff on campaign deliverables, while acting as day-to-day functional and operational lead with the support of an evolving Campaign staff team. As an integral member of the Leadership Team and working collaboratively and cross functionally across the Foundation, the Director will help to keep the Campaign on schedule and develop processes with a high level of visibility and momentum that engenders a sense of excitement, optimism, and confidence in achieving the campaign goals.
Reporting to the Chief Development Officer, the Campaign Director will demonstrate deep knowledge of and commitment to Southlake’s mission, clinical priorities, the communities we serve, and the impact of philanthropy in advancing healthcare. The new Director will be the foremost champion of Southlake’s commitment to leading edge care close to home, our ambitious new Campaign and the role of transformative philanthropy to reimagine the future of healthcare.
ABOUT SOUTHLAKE REGIONAL HEALTH CENTRE FOUNDATION
Since the inception of Southlake Foundation in 1980, more than $234 million has been raised in support of Southlake Regional Health Centre. Working with members of our communities, volunteers, our Southlake Family and our dedicated donors, Southlake Foundation will continue to support the most urgent needs of our hospital, including things like life-saving medical equipment, infrastructure upgrades and expansions, patient programs and staff education, all for the goal of providing leading edge care for patients and families, close to home. For more information visit: www.southlakefoundation.ca .
OUR MISSION:
Inspiring investment in Southlake’s future.
From ground-breaking procedures and innovative uses of technology to a commitment to the best in patient care, the future of Southlake is bright, and you can be part of it.
OUR VISION:
Be the leader in transformative philanthropy.
At Southlake Foundation, we fundraise with one goal in mind: supporting our leading edge hospital and the communities it serves. As our community grows and changes, our hospital and our Foundation fundraising goals grow too — always looking forward to ensure that we are serving our current and future patients best. Our donors are our partners, helping us through their investments to build healthy communities and reimagine healthcare.
THE VALUES THAT DRIVE US …
Our Shared Values with Southlake Regional Health Centre-
Power of Many - We cultivate partnerships for positive change.
What This Means to Us: By encouraging each other's unique expertise, we value the diverse perspectives across our team and Southlake community to make a positive impact.
Serve with Purpose - We are passionate about making a difference in the lives of others.
What This Means to Us: Together, we are aligned to our vision and to building the path to arrive at our shared goals.
Every Voice Matters - We value all perspectives, listen respectfully, and take action.
What This Means to Us: We work collaboratively, with integrity, acceptance, and open-mindedness, always presuming goodwill, as we build supportive and honest relationships.
Courage to Think Differently - We embrace creativity, diversity, and innovation in all we do.
What This Means to Us : As a learning organization, we build trust, embrace the open sharing of new ideas, and value individual and collective contributions, courage, and inclusivity.
Always with Compassion - We treat everyone like friends and family.
What This Means to Us: We support and respect one another and all of our stakeholders, encouraging an atmosphere of compassion to facilitate positive collaboration.
ABOUT SOUTHLAKE REGIONAL HEALTH CENTRE
Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.
Our team of 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.
With an annual operating budget of over $550 million, we are for one of Ontario’s most rapidly growing and aging populations and have developed an exciting plan for new facilities to serve our communities into the future. A member of the Southlake Community Ontario Health Team, we are working with our partners to deliver connected care to northern York Region and southern Simcoe County.
Top 10 Things You Might Not Know About Southlake Regional Health Centre
Ranked in the list of Top 10 Best Hospitals in Ontario by Newsweek.
Consistently has among the shortest wait times to see a physician in the Emergency Department of any hospital in Ontario.
Home of Ontario’s 4th largest regional cardiac program, which offers virtually every service, eliminating the need to travel downtown for advanced cardiac care.
Home to numerous cardiac care “firsts” (including one of two centres in Canada that does advanced electrophysiology studies, the first centre to perform leadless pacemaker insertion, and the most progressive aortic valve insertion program) and home to world-class cardiac physicians who are leaders in their field.
Home to the Stronach Regional Cancer Centre, one of Ontario’s leading cancer programs and the first to partner with Princess Margaret Cancer Centre in the new Princess Margaret Cancer Care Network. A key partner with SickKids, Southlake also has the second-largest pediatric cancer program, providing leading edge care close to home for children with cancer.
Home of the first PET-CT scanner in Central Region of Ontario, so patients will no longer need to travel downtown.
One of 78 hospitals in North America to achieve the highest rank for high-quality patient outcomes from the American College of Surgeons.
One of the largest hospitals in Ontario—a $550 million operation with over 6,000 employees, medical staff, volunteers, learners, and Patient and Family Advisors.
A Canadian leader in integrated care, creating the unique “Southlake@home” model—the first of its kind in Ontario, which has now spread to dozens of hospitals across the province.
An international leader in innovative value-based procurement, partnering with industry to improve patient care, outcomes, and experience while containing costs.
ADDITIONAL INFORMATION
Southlake Regional Health Centre Foundation
Southlake Regional Health Centre Website
About Southlake Regional Health Centre
Board of Directors
Philanthropy Cabinet
Physicians' Council
Giving to Southlake
Annual Reports & Financial Statements
Strategic Plan 2019 – 2023
Care Programs
Leadership Team
News & Media at the Foundation
KEY DUTIES AND RESPONSIBILITIES
Work collaboratively with the President & CEO and the Chief Development Officer to develop, implement, manage, and evaluate a campaign strategy across various channels in support of a comprehensive, multi-million-dollar transformational campaign.
Responsible for the timely and successful execution of Southlake’s comprehensive campaign including tactical and operational implementation and strategy consultation.
Collaborate with key Southlake representatives to support the development of appropriate fundraising priorities and ensure employees and volunteers are supported and setup for success to drive the objectives of the Campaign.
In conjunction with the President & CEO and Chief Development Officer, develop an enabling volunteer structure and staff support model to drive campaign goals and identify, recruit and train key leadership volunteers to support the campaign volunteer structures.
Liaise with various internal stakeholders to develop a case for support, priorities, proposals, and stewardship reports for all donors in coordination with the Marketing and Communications Team.
Collaborate with Marketing and Communications to ensure consistent messaging and to optimize the use of communications vehicles to promote campaign and funding priorities.
Collaborate with Senior Leadership and Director, Principal Gifts to develop a strategy and execution plan for prospect lists and gift chart development.
Collaborate with Fundraising Operations to develop a moves management process to advance, track and monitor donor development performance indicators. Lead the strategic development and delivery of donor development events, collaborating with the Director, Principal Gifts on the engagement of clinicians and leaders to bring donors closer to our mission to inform and inspire their investment in Southlake.
Support other elements of fundraising, including collaborating with events and annual programs to support a cross-functional team to advance key components that ensure campaign cadence and milestones are achieved to drive overall campaign success.
Translate campaign strategy discussions into concrete plans and provide strategic oversight of their execution.
Develop annual budget and monitor progress to campaign plan.
Lead four direct reports and recruit, hire, manage, and train additional Foundation staff as required through the phases of the Campaign.
Provide leadership, direction, coaching, and encouragement to a staff of fundraising professionals, to raise sights, and support them in reaching Campaign goals.
In partnership with the Chief Development Officer, provide guidance, training, and support to colleagues and volunteers who serve as partners in Campaign activities.
In partnership with the Donor Experience Team develop campaign ready donor acknowledgment, recognition and stewardship processes and products and provide strategic oversight of stewardship plans for our top 30 donors.
Work with various internal teams to develop campaign reporting, monitoring, and tracking against campaign goals and key performance indicators.
Develop Campaign processes and administrative support structures.
Work with the Leadership Team to ensure compliance with all regulations, policy and ethical standards that pertain to fundraising for a Campaign.
QUALIFICATIONS AND COMPETENCIES
Progressive fundraising program leadership experience and a proven track record of responsibility for major gift development and processes
University degree or comparable professional training and experience
Experience working with cross-functional teams to achieve campaign goals.
Demonstrated ability to build relationships with internal staff, donors, volunteers, hospital representatives and other key stakeholders.
The ability to demonstrate success in campaign design, strategy, pipeline management and meeting targets.
The ability to think strategically and work proactively managing competing priorities.
Exceptional communication skills, writing and interpersonal skills, in addition to well-developed presentation abilities.
Experience navigating complex organizations and relationships.
Well-developed business acumen along with advanced analytical experience.
Excellent project management skills and capacity with an attention to detail.
Proven ability to support staff colleagues and manage volunteer and hospital partner involvement in major gifts fundraising.
Experience supporting senior fundraising volunteers.
Experience as a leader in creating and/or enhancing diverse and inclusive work environments.
Ability to manage vertically and horizontally and to lead through influence; investing in relationships to work effectively with senior leaders and mission partners, collaboratively with peers and stakeholders and coach and mentor staff to meet business objectives.
Strong critical thinking skills and the confidence and judgement to make decisions within areas of responsibility.
Resilient with the ability to solve problems, thrive under pressure in a fast-paced environment, and effectively manage multiple projects and timelines working collaboratively with and through others in the complexities of a not-for-profit organization.
Ability to maintain confidentiality, a personal reputation for integrity and the highest ethical standards. Demonstrated passion for healthcare philanthropy with experience working in a healthcare environment is considered an asset.
FOR MORE INFORMATION
KCI Search + Talent has been retained to conduct this search on behalf of Southlake Regional Health Centre Foundation. For more information about this opportunity, please contact Helena Debnam, Senior Consultant, KCI Search + Talent by email at Southlake@kcitalent.com .
All inquiries and applications will be held in strict confidence. Interested candidates should send resume and letter of interest to the email address listed above by January 12, 2024.
To view the full position brief, visit www.kcitalent.com .
Southlake Regional Health Centre Foundation is committed to its people and the talents, capabilities, and perspectives they bring to our mission. We live that commitment by being open and accessible to all, by valuing and respecting every individual, and by equally supporting every employee.
Southlake Regional Health Centre Foundation is committed to fairness and equity in employment and our recruitment and selection practices. Please inform us of your needs if you require an accommodation of any kind and are contacted for an interview.
The salary range for this position is $108,000 - $138,000 with eligibility for up to 10% in variable pay on achievement of individual and team goals, a full range of benefits, including a defined benefit pension through HOOPP, and a flexible, hybrid work policy.
Nov 28, 2023
Full time
THE OPPORTUNITY
Southlake Regional Health Centre Foundation is seeking an exceptional leader that is passionate about healthcare philanthropy to join the team as the new Campaign Director. Building off the success of the several recently completed spotlight campaigns for Men’s Health, Mental Health, the Maternal Child Program, and almost 70% to goal for its current $20M campaign for the Cancer Centre, Southlake is now squarely focused on executing the next transformational effort in support of its community and regional healthcare. To meet the exponential demand for care in support of our rapidly growing and aging communities, Southlake is establishing a two site health system with the ambitious re-development of the current site and building a new state-of-the-art hospital. This is a unique opportunity for this newly created leadership position to work collaboratively with the CEO and Chief Development Officer in partnership with the Hospital, and provide leadership and support to the entire Foundation Team of volunteers and staff to achieve transformational growth throughout this historic and comprehensive fundraising campaign.
Responsible for overseeing and providing strategic and functional leadership to the Foundation’s campaign design, development and operations, the Campaign Director will lead the strategy and coordinated implementation to bring the organization through the various phases of the comprehensive Campaign. They will be the primary resource to Foundation volunteers and staff on campaign deliverables, while acting as day-to-day functional and operational lead with the support of an evolving Campaign staff team. As an integral member of the Leadership Team and working collaboratively and cross functionally across the Foundation, the Director will help to keep the Campaign on schedule and develop processes with a high level of visibility and momentum that engenders a sense of excitement, optimism, and confidence in achieving the campaign goals.
Reporting to the Chief Development Officer, the Campaign Director will demonstrate deep knowledge of and commitment to Southlake’s mission, clinical priorities, the communities we serve, and the impact of philanthropy in advancing healthcare. The new Director will be the foremost champion of Southlake’s commitment to leading edge care close to home, our ambitious new Campaign and the role of transformative philanthropy to reimagine the future of healthcare.
ABOUT SOUTHLAKE REGIONAL HEALTH CENTRE FOUNDATION
Since the inception of Southlake Foundation in 1980, more than $234 million has been raised in support of Southlake Regional Health Centre. Working with members of our communities, volunteers, our Southlake Family and our dedicated donors, Southlake Foundation will continue to support the most urgent needs of our hospital, including things like life-saving medical equipment, infrastructure upgrades and expansions, patient programs and staff education, all for the goal of providing leading edge care for patients and families, close to home. For more information visit: www.southlakefoundation.ca .
OUR MISSION:
Inspiring investment in Southlake’s future.
From ground-breaking procedures and innovative uses of technology to a commitment to the best in patient care, the future of Southlake is bright, and you can be part of it.
OUR VISION:
Be the leader in transformative philanthropy.
At Southlake Foundation, we fundraise with one goal in mind: supporting our leading edge hospital and the communities it serves. As our community grows and changes, our hospital and our Foundation fundraising goals grow too — always looking forward to ensure that we are serving our current and future patients best. Our donors are our partners, helping us through their investments to build healthy communities and reimagine healthcare.
THE VALUES THAT DRIVE US …
Our Shared Values with Southlake Regional Health Centre-
Power of Many - We cultivate partnerships for positive change.
What This Means to Us: By encouraging each other's unique expertise, we value the diverse perspectives across our team and Southlake community to make a positive impact.
Serve with Purpose - We are passionate about making a difference in the lives of others.
What This Means to Us: Together, we are aligned to our vision and to building the path to arrive at our shared goals.
Every Voice Matters - We value all perspectives, listen respectfully, and take action.
What This Means to Us: We work collaboratively, with integrity, acceptance, and open-mindedness, always presuming goodwill, as we build supportive and honest relationships.
Courage to Think Differently - We embrace creativity, diversity, and innovation in all we do.
What This Means to Us : As a learning organization, we build trust, embrace the open sharing of new ideas, and value individual and collective contributions, courage, and inclusivity.
Always with Compassion - We treat everyone like friends and family.
What This Means to Us: We support and respect one another and all of our stakeholders, encouraging an atmosphere of compassion to facilitate positive collaboration.
ABOUT SOUTHLAKE REGIONAL HEALTH CENTRE
Southlake is building healthy communities through outstanding care, innovative partnerships, and amazing people. We deliver a wide range of healthcare services to the communities of northern York Region and southern Simcoe County. Our advanced regional programs include Cancer Care and Cardiac Care and serve a broader population across the northern GTA and into Simcoe-Muskoka.
Our team of 6,000 staff, physicians, volunteers, students and Patient and Family Advisors are committed to creating an environment where the best experiences happen. As a recognition of our commitment to quality and patient safety, we have received the highest distinction of Exemplary Standing from Accreditation Canada.
With an annual operating budget of over $550 million, we are for one of Ontario’s most rapidly growing and aging populations and have developed an exciting plan for new facilities to serve our communities into the future. A member of the Southlake Community Ontario Health Team, we are working with our partners to deliver connected care to northern York Region and southern Simcoe County.
Top 10 Things You Might Not Know About Southlake Regional Health Centre
Ranked in the list of Top 10 Best Hospitals in Ontario by Newsweek.
Consistently has among the shortest wait times to see a physician in the Emergency Department of any hospital in Ontario.
Home of Ontario’s 4th largest regional cardiac program, which offers virtually every service, eliminating the need to travel downtown for advanced cardiac care.
Home to numerous cardiac care “firsts” (including one of two centres in Canada that does advanced electrophysiology studies, the first centre to perform leadless pacemaker insertion, and the most progressive aortic valve insertion program) and home to world-class cardiac physicians who are leaders in their field.
Home to the Stronach Regional Cancer Centre, one of Ontario’s leading cancer programs and the first to partner with Princess Margaret Cancer Centre in the new Princess Margaret Cancer Care Network. A key partner with SickKids, Southlake also has the second-largest pediatric cancer program, providing leading edge care close to home for children with cancer.
Home of the first PET-CT scanner in Central Region of Ontario, so patients will no longer need to travel downtown.
One of 78 hospitals in North America to achieve the highest rank for high-quality patient outcomes from the American College of Surgeons.
One of the largest hospitals in Ontario—a $550 million operation with over 6,000 employees, medical staff, volunteers, learners, and Patient and Family Advisors.
A Canadian leader in integrated care, creating the unique “Southlake@home” model—the first of its kind in Ontario, which has now spread to dozens of hospitals across the province.
An international leader in innovative value-based procurement, partnering with industry to improve patient care, outcomes, and experience while containing costs.
ADDITIONAL INFORMATION
Southlake Regional Health Centre Foundation
Southlake Regional Health Centre Website
About Southlake Regional Health Centre
Board of Directors
Philanthropy Cabinet
Physicians' Council
Giving to Southlake
Annual Reports & Financial Statements
Strategic Plan 2019 – 2023
Care Programs
Leadership Team
News & Media at the Foundation
KEY DUTIES AND RESPONSIBILITIES
Work collaboratively with the President & CEO and the Chief Development Officer to develop, implement, manage, and evaluate a campaign strategy across various channels in support of a comprehensive, multi-million-dollar transformational campaign.
Responsible for the timely and successful execution of Southlake’s comprehensive campaign including tactical and operational implementation and strategy consultation.
Collaborate with key Southlake representatives to support the development of appropriate fundraising priorities and ensure employees and volunteers are supported and setup for success to drive the objectives of the Campaign.
In conjunction with the President & CEO and Chief Development Officer, develop an enabling volunteer structure and staff support model to drive campaign goals and identify, recruit and train key leadership volunteers to support the campaign volunteer structures.
Liaise with various internal stakeholders to develop a case for support, priorities, proposals, and stewardship reports for all donors in coordination with the Marketing and Communications Team.
Collaborate with Marketing and Communications to ensure consistent messaging and to optimize the use of communications vehicles to promote campaign and funding priorities.
Collaborate with Senior Leadership and Director, Principal Gifts to develop a strategy and execution plan for prospect lists and gift chart development.
Collaborate with Fundraising Operations to develop a moves management process to advance, track and monitor donor development performance indicators. Lead the strategic development and delivery of donor development events, collaborating with the Director, Principal Gifts on the engagement of clinicians and leaders to bring donors closer to our mission to inform and inspire their investment in Southlake.
Support other elements of fundraising, including collaborating with events and annual programs to support a cross-functional team to advance key components that ensure campaign cadence and milestones are achieved to drive overall campaign success.
Translate campaign strategy discussions into concrete plans and provide strategic oversight of their execution.
Develop annual budget and monitor progress to campaign plan.
Lead four direct reports and recruit, hire, manage, and train additional Foundation staff as required through the phases of the Campaign.
Provide leadership, direction, coaching, and encouragement to a staff of fundraising professionals, to raise sights, and support them in reaching Campaign goals.
In partnership with the Chief Development Officer, provide guidance, training, and support to colleagues and volunteers who serve as partners in Campaign activities.
In partnership with the Donor Experience Team develop campaign ready donor acknowledgment, recognition and stewardship processes and products and provide strategic oversight of stewardship plans for our top 30 donors.
Work with various internal teams to develop campaign reporting, monitoring, and tracking against campaign goals and key performance indicators.
Develop Campaign processes and administrative support structures.
Work with the Leadership Team to ensure compliance with all regulations, policy and ethical standards that pertain to fundraising for a Campaign.
QUALIFICATIONS AND COMPETENCIES
Progressive fundraising program leadership experience and a proven track record of responsibility for major gift development and processes
University degree or comparable professional training and experience
Experience working with cross-functional teams to achieve campaign goals.
Demonstrated ability to build relationships with internal staff, donors, volunteers, hospital representatives and other key stakeholders.
The ability to demonstrate success in campaign design, strategy, pipeline management and meeting targets.
The ability to think strategically and work proactively managing competing priorities.
Exceptional communication skills, writing and interpersonal skills, in addition to well-developed presentation abilities.
Experience navigating complex organizations and relationships.
Well-developed business acumen along with advanced analytical experience.
Excellent project management skills and capacity with an attention to detail.
Proven ability to support staff colleagues and manage volunteer and hospital partner involvement in major gifts fundraising.
Experience supporting senior fundraising volunteers.
Experience as a leader in creating and/or enhancing diverse and inclusive work environments.
Ability to manage vertically and horizontally and to lead through influence; investing in relationships to work effectively with senior leaders and mission partners, collaboratively with peers and stakeholders and coach and mentor staff to meet business objectives.
Strong critical thinking skills and the confidence and judgement to make decisions within areas of responsibility.
Resilient with the ability to solve problems, thrive under pressure in a fast-paced environment, and effectively manage multiple projects and timelines working collaboratively with and through others in the complexities of a not-for-profit organization.
Ability to maintain confidentiality, a personal reputation for integrity and the highest ethical standards. Demonstrated passion for healthcare philanthropy with experience working in a healthcare environment is considered an asset.
FOR MORE INFORMATION
KCI Search + Talent has been retained to conduct this search on behalf of Southlake Regional Health Centre Foundation. For more information about this opportunity, please contact Helena Debnam, Senior Consultant, KCI Search + Talent by email at Southlake@kcitalent.com .
All inquiries and applications will be held in strict confidence. Interested candidates should send resume and letter of interest to the email address listed above by January 12, 2024.
To view the full position brief, visit www.kcitalent.com .
Southlake Regional Health Centre Foundation is committed to its people and the talents, capabilities, and perspectives they bring to our mission. We live that commitment by being open and accessible to all, by valuing and respecting every individual, and by equally supporting every employee.
Southlake Regional Health Centre Foundation is committed to fairness and equity in employment and our recruitment and selection practices. Please inform us of your needs if you require an accommodation of any kind and are contacted for an interview.
The salary range for this position is $108,000 - $138,000 with eligibility for up to 10% in variable pay on achievement of individual and team goals, a full range of benefits, including a defined benefit pension through HOOPP, and a flexible, hybrid work policy.
Davenport-Perth Neighbourhood and Community Health Centre
Lead a community organization whose vision is to ignite change, improve lives and strengthen community.
Davenport-Perth Neighbourhood and Community Health Centre (DPNCHC) is a multi-service agency located in Toronto’s west end, which has been serving the community since 1985. DPNCHC believes that every person is capable of taking responsibility for their own wellbeing. DPNCHC serves those who experience social and economic barriers through programs and services focused on mental health, health services, addictions support and harm reduction, social support navigation, and health promotion. Through these programs and services DPNCHC helps community members to stay healthy, build their capacity, increase their wellbeing, deepen their sense of belonging, and become more resilient. DPNCHC has an annual budget of $6.9M and a complement of 75 dedicated staff as well as many volunteers and active participants from the community. DPNCHC is fully accredited by the Canadian Centre for Accreditation.
The current Executive Director is retiring after an accomplished tenure of fifteen years and the Board is looking for an outstanding leader with a passion for healthier communities and the foundational role of primary care within them. They will inspire that same passion across the organization and work collaboratively with funders and community partners to continue to deliver and develop services in an integrated and holistic manner. Reporting directly to an engaged Board of Directors and working closely with committed management and dedicated staff, the Executive Director will be a visionary organizational leader and strategic community partner committed to service excellence, social justice, equity, inclusion and diversity, and improved population health and wellness for the communities served.
The Executive Director will have at least five years of relevant non-profit senior management experience. Experience in community services leadership would be highly desirable. The Executive Director will hold a graduate degree in business or public administration, or a combination of equivalent education, job-related training, and experience. An extensive knowledge of managing government-funded programs will be essential as will a proven track record of working collaboratively with community partners. Experience of a leadership role in a unionized environment will be an asset. As a visionary and inspirational leader with excellent interpersonal, communications, and team building skills, the Executive Director will promote a culture of collaboration, excellence and continuous improvement, and demonstrate an understanding of working in a culturally diverse and changing community environment.
The closing date for receipt of applications is December 22, 2023. To obtain more information or to express your interest in this leadership opportunity please call Tony Woolgar at 416 902 2974 or forward your resume, in complete confidence, to tony.woolgar@lesp.ca and liz@lizlatimer.com. To learn more about Davenport-Perth Neighbourhood and Community Health Centre please visit their website at www.dpnchc.ca .
Legacy Executive Search Partners 3080 Yonge St, Suite 6060, Toronto, Ontario, M4N 3N1
Davenport-Perth Neighbourhood and Community Health Centre is an equal opportunity employer. Accommodation will be provided as requested, in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process.
Nov 28, 2023
Full time
Davenport-Perth Neighbourhood and Community Health Centre
Lead a community organization whose vision is to ignite change, improve lives and strengthen community.
Davenport-Perth Neighbourhood and Community Health Centre (DPNCHC) is a multi-service agency located in Toronto’s west end, which has been serving the community since 1985. DPNCHC believes that every person is capable of taking responsibility for their own wellbeing. DPNCHC serves those who experience social and economic barriers through programs and services focused on mental health, health services, addictions support and harm reduction, social support navigation, and health promotion. Through these programs and services DPNCHC helps community members to stay healthy, build their capacity, increase their wellbeing, deepen their sense of belonging, and become more resilient. DPNCHC has an annual budget of $6.9M and a complement of 75 dedicated staff as well as many volunteers and active participants from the community. DPNCHC is fully accredited by the Canadian Centre for Accreditation.
The current Executive Director is retiring after an accomplished tenure of fifteen years and the Board is looking for an outstanding leader with a passion for healthier communities and the foundational role of primary care within them. They will inspire that same passion across the organization and work collaboratively with funders and community partners to continue to deliver and develop services in an integrated and holistic manner. Reporting directly to an engaged Board of Directors and working closely with committed management and dedicated staff, the Executive Director will be a visionary organizational leader and strategic community partner committed to service excellence, social justice, equity, inclusion and diversity, and improved population health and wellness for the communities served.
The Executive Director will have at least five years of relevant non-profit senior management experience. Experience in community services leadership would be highly desirable. The Executive Director will hold a graduate degree in business or public administration, or a combination of equivalent education, job-related training, and experience. An extensive knowledge of managing government-funded programs will be essential as will a proven track record of working collaboratively with community partners. Experience of a leadership role in a unionized environment will be an asset. As a visionary and inspirational leader with excellent interpersonal, communications, and team building skills, the Executive Director will promote a culture of collaboration, excellence and continuous improvement, and demonstrate an understanding of working in a culturally diverse and changing community environment.
The closing date for receipt of applications is December 22, 2023. To obtain more information or to express your interest in this leadership opportunity please call Tony Woolgar at 416 902 2974 or forward your resume, in complete confidence, to tony.woolgar@lesp.ca and liz@lizlatimer.com. To learn more about Davenport-Perth Neighbourhood and Community Health Centre please visit their website at www.dpnchc.ca .
Legacy Executive Search Partners 3080 Yonge St, Suite 6060, Toronto, Ontario, M4N 3N1
Davenport-Perth Neighbourhood and Community Health Centre is an equal opportunity employer. Accommodation will be provided as requested, in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process.
Quinte Children’s Treatment Centre (QCTC) is one of 21 Children’s Treatment Centres in Ontario, providing a range of child development and rehabilitation supports for children and youth with special needs and their families. QCTC is part of Quinte Health, with segregated funding received from the Ministry of Children, Community and Social Services. The centre offers a range of services to support child development and rehabilitation for children and youth with special needs, and their families. Services include rehabilitation supports (Occupational Therapy, Physiotherapy and Speech Language Therapy) for preschoolers and school-aged children in home, school, and community settings; Social Work, Psychometry and Medical Services; System Navigation; Coordinated Service Planning; and Fetal Alcohol Spectrum Disorder Workers. QCTC is an Autism Diagnostic Hub as well as a SmartStart Hub - a clear entry point to service for families and caregivers who are concerned about their child/youth’s development, and their day-to-day functioning related to development. Quinte Health is a progressive and integrated system of four hospitals working with partners to provide exceptional care to their local communities. Care is provided through four sites – Belleville General Hospital, North Hastings Hospital, Prince Edward County Memorial Hospital and Trenton Memorial Hospital – and includes four emergency departments, operating rooms at three hospitals, a rehabilitation day hospital, Children’s Treatment Centre, ambulatory care clinics, community mental health programs and a range of diagnostic services. There are inpatient beds for acute medical patients, intensive care, obstetrics, paediatrics, mental health, complex continuing care, rehabilitation, and surgery. With fantastic restaurants, a thriving arts and culture scene and more than 40 wineries, the Quinte region is an excellent place to live. The array of parks, picturesque beaches, golf courses and waterfront trails, provide plenty of opportunity for outdoor adventure. This dynamic, growing community offers affordable housing in both urban and rural settings and is an easy commute to larger centres such as Toronto, Kingston, Ottawa and Montreal. Visit www.bayofquinte.ca to learn more about the region.
Position Summary
Reporting to the Vice President and CNE, the Program Director has accountability for the development and delivery of “exceptional care inspired by you” and achieving results reflecting the Children Treatment Centre Program. As a Children’s Treatment Centre (CTC) within a hospital, QCTC is unique within Quinte Health in a number of ways. These include separate funding and associated provincial sector involvement, unique culture and brand, and a separate client record. QCTC is the Coordinating Agency for children and youth with special needs in Hastings and Prince Edward Counties. The Program Director is responsible for the strategic and operational leadership of QCTC. Responsibilities include establishing the strategic direction of the centre in alignment with the strategic direction of Quinte Health; government and community relations; responding to and creating opportunities for purposeful growth; partnership development and contract management; financial management; ensuring legal and regulatory compliance; providing program and policy direction; and overseeing the operational management of multiple programs. The Program Director provides leadership to a multi-disciplinary team of professionals, fostering continuous quality improvement and effective teamwork. The Program Director will also champion child- and family-centred, equitable, strengths-based, and culturally safer care.
Required
• Master’s prepared in requisite field or equivalent combination of education and work experience in a requisite field. • Certificate of Registration in good standing from the healthcare regulatory college representing their profession. • Minimum of 5 years of progressive management experience. • 3-5 years’ experience in child development and rehabilitation or related sector. • Superior written communication and proposal development skills. • Ability to coach, develop and supervise regulated staff (i.e., SLP, OT, PT, Social Work) within a unionized workplace. • Demonstrated critical/strategic thinking skills and problem solving. • Proven ability & experience in managing quality, and risk • Well-developed negotiation and conflict management/resolution skills. • Demonstrated experience with envisioning and supporting large scale change. • Excellent interpersonal skills with a strong orientation to staff/team growth and development; and • Ability to create a collaborative multidisciplinary working environment which fosters high morale, a positive and inclusive team culture, and effective staff relationships and participation. • Ability to travel on occasion to meetings and between the 4 communities in which the QCTC services are offered.
Duties
1 Strategic planning Engage multiple stakeholders (staff, families, service partners) in mission-driven strategic planning. Ensure alignment with Quinte Health strategic plan, Ministry direction, and larger children’s services system. Develop and oversee alignment of annual Operating Plans with multi-year strategic plan. Foster culture of innovation, learning, and data literacy. 2 Government and community relations Liaise with MCCSS regional and corporate as needed to support operations and new program development. Coordinate with Quinte Health Communications and Community Relations to support advocacy efforts related to QCTC. Demonstrate leadership at local, regional, and provincial levels. 3 Business functions including financial and contract management Ensure that allocated resources are used as effectively and efficiently as possible while promoting quality family-centred care. Develop and oversee service contracts. Ensure compliance with relevant legislation and contractual obligations. 4 Partnership development for purposeful growth Engage multiple cross-sectoral service partners in service system improvements for children and youth with special needs within communities served and more broadly in the province. Work towards shared purpose and model transparency, engagement, and respect. 5 Oversee all operational aspects of QCTC including policy, HR, quality improvement, staff and client safety Demonstrate emotionally intelligent leadership through behaviour and interaction with individuals and groups which includes positive role-modelling, mentoring, empowering, and encouragement to enable individuals and groups attain their highest level of performance. Ensure appropriate systems, processes and supports are in place to promote operational excellence.
Oct 30, 2023
Full time
Quinte Children’s Treatment Centre (QCTC) is one of 21 Children’s Treatment Centres in Ontario, providing a range of child development and rehabilitation supports for children and youth with special needs and their families. QCTC is part of Quinte Health, with segregated funding received from the Ministry of Children, Community and Social Services. The centre offers a range of services to support child development and rehabilitation for children and youth with special needs, and their families. Services include rehabilitation supports (Occupational Therapy, Physiotherapy and Speech Language Therapy) for preschoolers and school-aged children in home, school, and community settings; Social Work, Psychometry and Medical Services; System Navigation; Coordinated Service Planning; and Fetal Alcohol Spectrum Disorder Workers. QCTC is an Autism Diagnostic Hub as well as a SmartStart Hub - a clear entry point to service for families and caregivers who are concerned about their child/youth’s development, and their day-to-day functioning related to development. Quinte Health is a progressive and integrated system of four hospitals working with partners to provide exceptional care to their local communities. Care is provided through four sites – Belleville General Hospital, North Hastings Hospital, Prince Edward County Memorial Hospital and Trenton Memorial Hospital – and includes four emergency departments, operating rooms at three hospitals, a rehabilitation day hospital, Children’s Treatment Centre, ambulatory care clinics, community mental health programs and a range of diagnostic services. There are inpatient beds for acute medical patients, intensive care, obstetrics, paediatrics, mental health, complex continuing care, rehabilitation, and surgery. With fantastic restaurants, a thriving arts and culture scene and more than 40 wineries, the Quinte region is an excellent place to live. The array of parks, picturesque beaches, golf courses and waterfront trails, provide plenty of opportunity for outdoor adventure. This dynamic, growing community offers affordable housing in both urban and rural settings and is an easy commute to larger centres such as Toronto, Kingston, Ottawa and Montreal. Visit www.bayofquinte.ca to learn more about the region.
Position Summary
Reporting to the Vice President and CNE, the Program Director has accountability for the development and delivery of “exceptional care inspired by you” and achieving results reflecting the Children Treatment Centre Program. As a Children’s Treatment Centre (CTC) within a hospital, QCTC is unique within Quinte Health in a number of ways. These include separate funding and associated provincial sector involvement, unique culture and brand, and a separate client record. QCTC is the Coordinating Agency for children and youth with special needs in Hastings and Prince Edward Counties. The Program Director is responsible for the strategic and operational leadership of QCTC. Responsibilities include establishing the strategic direction of the centre in alignment with the strategic direction of Quinte Health; government and community relations; responding to and creating opportunities for purposeful growth; partnership development and contract management; financial management; ensuring legal and regulatory compliance; providing program and policy direction; and overseeing the operational management of multiple programs. The Program Director provides leadership to a multi-disciplinary team of professionals, fostering continuous quality improvement and effective teamwork. The Program Director will also champion child- and family-centred, equitable, strengths-based, and culturally safer care.
Required
• Master’s prepared in requisite field or equivalent combination of education and work experience in a requisite field. • Certificate of Registration in good standing from the healthcare regulatory college representing their profession. • Minimum of 5 years of progressive management experience. • 3-5 years’ experience in child development and rehabilitation or related sector. • Superior written communication and proposal development skills. • Ability to coach, develop and supervise regulated staff (i.e., SLP, OT, PT, Social Work) within a unionized workplace. • Demonstrated critical/strategic thinking skills and problem solving. • Proven ability & experience in managing quality, and risk • Well-developed negotiation and conflict management/resolution skills. • Demonstrated experience with envisioning and supporting large scale change. • Excellent interpersonal skills with a strong orientation to staff/team growth and development; and • Ability to create a collaborative multidisciplinary working environment which fosters high morale, a positive and inclusive team culture, and effective staff relationships and participation. • Ability to travel on occasion to meetings and between the 4 communities in which the QCTC services are offered.
Duties
1 Strategic planning Engage multiple stakeholders (staff, families, service partners) in mission-driven strategic planning. Ensure alignment with Quinte Health strategic plan, Ministry direction, and larger children’s services system. Develop and oversee alignment of annual Operating Plans with multi-year strategic plan. Foster culture of innovation, learning, and data literacy. 2 Government and community relations Liaise with MCCSS regional and corporate as needed to support operations and new program development. Coordinate with Quinte Health Communications and Community Relations to support advocacy efforts related to QCTC. Demonstrate leadership at local, regional, and provincial levels. 3 Business functions including financial and contract management Ensure that allocated resources are used as effectively and efficiently as possible while promoting quality family-centred care. Develop and oversee service contracts. Ensure compliance with relevant legislation and contractual obligations. 4 Partnership development for purposeful growth Engage multiple cross-sectoral service partners in service system improvements for children and youth with special needs within communities served and more broadly in the province. Work towards shared purpose and model transparency, engagement, and respect. 5 Oversee all operational aspects of QCTC including policy, HR, quality improvement, staff and client safety Demonstrate emotionally intelligent leadership through behaviour and interaction with individuals and groups which includes positive role-modelling, mentoring, empowering, and encouragement to enable individuals and groups attain their highest level of performance. Ensure appropriate systems, processes and supports are in place to promote operational excellence.
Program Manager, Specialized Pediatrics—Health Complexity
BC Children’s Hospital & Sunny Hill Health Centre
Vancouver, BC
The Program Manager, Specialized Pediatrics—Health Complexity is a provincial program of BC Children’s Hospital that provides outpatient and community-based care for children living with chronic, complex health conditions (birth to 19 years). As a provincial program, Specialized Pediatrics—Health Complexity provides coordination and oversight of program services at BC Children’s Hospital (outpatient) as well as to each of the regional health authorities (community) whereby safe, quality care is facilitated using appropriate health supports for children/youth. A key focus for Specialized Pediatrics, Health Complexity is partnering with families and developing strong collaborative relationships with counterparts in other health authorities, ministries and community service providers including universities and academic institutions to identify opportunities for research collaboration and share information in the drive to optimize care and best practices.
This role offers unique opportunities to engage with multiple sectors and connections across a broad network of services and service providers in the delivery of care. This position requires an extraordinary leader who demonstrates strong strategic planning, values-based leadership, quality management and negotiation skills, inspirational and collaborative leadership that promotes teamwork and integrated service delivery at the local and provincial level that understands and facilitates care that meets the clinical and psychosocial complexities of the client population.
Scope and Complexity The Program Manager is a member of the management team for the hospital and is accountable for the efficient and effective day to day delivery of services across all of the operating units within the assigned Program. This position is accountable for managing specific cost centres related to the assigned Program, and is responsible for the performance management and development of the Program staff. Working independently and creatively, the Program Manager directs and provides leadership to nursing and interdisciplinary staff members, as well as technical and support staff. The Program Manager is responsible for the operations management of the Program and utilizes advanced communication and problem resolution skills to solve problems and handle multiple issues with confidentiality, discretion, and sensitivity. Guidance received is minimal. Errors in judgment can result in a negative public image of the Program and Hospital and can directly impact patient care. The Program Manager collaborates and negotiates with other health care facilities and care providers regarding access to program resources, often in time pressured and critical situations. Communications The Program Manager communicates on a regular basis with Medical Directors, Clinical Nurse Coordinators, Clinical Resource Nurses, Clinical Nurse Instructors, Professional Practice Leaders, and nursing and professional services staff to provide leadership and direction in planning, problem-solving and policy implementation related to the program’s functioning. The Program Manager may liaise with staff at all levels in other hospital programs and departments negotiating and exchanging information to facilitate optimal care for patients and their families. The Program Manager determines priorities and strategic/operational directions for the Program and has regular contact with senior leadership, physicians and Professional Practice Leaders to ensure the provision of efficient and effective service delivery. The Program Manager participates as a member of various committees as assigned, as well as participates in or is assigned and leads internal committees and work groups. External communication may include contact with senior officials of other organizations, universities, agencies, and associations including other health authority representatives, peers from partner hospitals and health care agencies in other provinces and staff from various Ministries (Ministry of Health, Ministry of Child and Family Development, etc.) relating to service delivery for the program population. The Program Manager develops and maintains effective working relationships with counterparts in other health authorities as well as universities and academic institutions to identify opportunities for collaboration and to share information in the drive for best practices.
What you’ll do
Direct the strategic planning process and coordinates the process of operational planning across the Program. Integrates specific goals and objectives into the activities of the clinical services ensuring linkages with individual performance plans, and quality management initiatives. Communicate program and unit strategic direction incorporating Provincial Health Services Authority (PHSA) and Children’s & Women’s (C&W) vision, values and strategic direction and ensures integration into practice by interdisciplinary team members.
Prepare, monitor, and analyze staffing, and operating, and capital budgets for the service delivery cost centres in collaboration with Program and Professional Discipline leadership. Allocate and manage available resources within these budgets to ensure the delivery of interprofessional services within the Program. Collaborate in the development of the program budget to complement strategic directions within existing fiscal constraints and uses best utilization methods to monitor and adhere to allocated budget. Develop effective and efficient practices and processes to measure use of resources and the quality of care rendered within the allocated budget.
Manage service area operations by assessing and monitoring staff/patient ratios and supplies based on patient acuity and staff skill level. Approve adjustments to staffing levels to meet patient/family needs. Define an effective workforce plan for Program in collaboration with key partners and stakeholders that ensures the availability of adequate staff within the context of operational demands and environmental and resource constraints.
Develop a plan for staffing within the Program in collaboration with the appropriate Professional Practice Leader and nursing leadership, and participate in the interview and selection process for interprofessional and support staff.
Implement performance management processes in an interdisciplinary team environment. Ensure that probationary and annual reviews are completed for all Program staff, working in collaboration with Nursing Leadership and Professional Practice Leaders. Support peer review by care team and program staff.
Lead Program service development and planning activities through work groups and projects, and monitors progress and outcomes. Initiate, recommend, implement and evaluate objectives, policies and procedures, and standards of practice related to patient and family care together with various resources including nursing leadership and Professional Practice Leaders.
Monitor quality outcomes, and assist in the development of methodologies, quality indicators, evidence based outcomes, and accreditation and audit activities in conjunction with the Medical Director and Senior Director, Operations. Oversee risk management activities in collaboration with the Management team. Lead the incident review process, following up on incident reports (patients, families and staff), and communicating outcomes and subsequent practice changes. Include the Professional Practice Leader in incidents involving professional services staff.
Evaluate individual and team performance. Investigate work and staff issues and where necessary, initiates disciplinary action up to and including termination. Participate in labour relations, including the grievance process.
What you bring
Qualifications
A level of education, training and experience equivalent to a Masters Degree in Nursing or a healthcare related degree from an accredited University
A minimum of seven (7) years recent related clinical experience. This will include two (2) years working in a managerial/leadership capacity.
Current registration/membership with the British Columbia College of Nurses and Midwives (BCCNM) or the appropriate recognized professional association.
You will also have
Strong skills in operations management.
Demonstrated ability to lead teams and to promote teamwork.
Ability to prioritize and manage multiple tasks and projects.
Demonstrated understanding and experience of quality assurance process, operational planning and program development.
Demonstrated ability, both written and oral, to communicate effectively with patients, families and staff.
Demonstrated problem resolution and critical thinking skills.
Demonstrated ability to relate easily to a variety of people from diverse backgrounds.
Demonstrated ability to be self-directed and highly motivated.
Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (13) with generous vacation entitlement and accruement.
PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Regular, Full-Time Salary Range: $102,938 - $147,974/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 3644 Slocan St, Vancouver, BC V5M 3G1
Applications will be accepted until position is filled. Hours of Work: Monday – Friday, 0800 – 1600, or as operationally required Requisition # 155352E
As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.
What we do
BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.
Sunny Hill Health Centre for Children (SHHC) provides specialized development and rehabilitation services to BC children, youth and their families.
BCCH and SHHC are part of the Provincial Health Services Authority (PHSA).
The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA, BCCH and SHHC are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.
ATTN: PHSA Employees:
To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca
Please note the internal job posting will no longer be accessible after the expiry date of November 15, 2023 . If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.
If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264 . Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.
Nov 17, 2023
Full time
Program Manager, Specialized Pediatrics—Health Complexity
BC Children’s Hospital & Sunny Hill Health Centre
Vancouver, BC
The Program Manager, Specialized Pediatrics—Health Complexity is a provincial program of BC Children’s Hospital that provides outpatient and community-based care for children living with chronic, complex health conditions (birth to 19 years). As a provincial program, Specialized Pediatrics—Health Complexity provides coordination and oversight of program services at BC Children’s Hospital (outpatient) as well as to each of the regional health authorities (community) whereby safe, quality care is facilitated using appropriate health supports for children/youth. A key focus for Specialized Pediatrics, Health Complexity is partnering with families and developing strong collaborative relationships with counterparts in other health authorities, ministries and community service providers including universities and academic institutions to identify opportunities for research collaboration and share information in the drive to optimize care and best practices.
This role offers unique opportunities to engage with multiple sectors and connections across a broad network of services and service providers in the delivery of care. This position requires an extraordinary leader who demonstrates strong strategic planning, values-based leadership, quality management and negotiation skills, inspirational and collaborative leadership that promotes teamwork and integrated service delivery at the local and provincial level that understands and facilitates care that meets the clinical and psychosocial complexities of the client population.
Scope and Complexity The Program Manager is a member of the management team for the hospital and is accountable for the efficient and effective day to day delivery of services across all of the operating units within the assigned Program. This position is accountable for managing specific cost centres related to the assigned Program, and is responsible for the performance management and development of the Program staff. Working independently and creatively, the Program Manager directs and provides leadership to nursing and interdisciplinary staff members, as well as technical and support staff. The Program Manager is responsible for the operations management of the Program and utilizes advanced communication and problem resolution skills to solve problems and handle multiple issues with confidentiality, discretion, and sensitivity. Guidance received is minimal. Errors in judgment can result in a negative public image of the Program and Hospital and can directly impact patient care. The Program Manager collaborates and negotiates with other health care facilities and care providers regarding access to program resources, often in time pressured and critical situations. Communications The Program Manager communicates on a regular basis with Medical Directors, Clinical Nurse Coordinators, Clinical Resource Nurses, Clinical Nurse Instructors, Professional Practice Leaders, and nursing and professional services staff to provide leadership and direction in planning, problem-solving and policy implementation related to the program’s functioning. The Program Manager may liaise with staff at all levels in other hospital programs and departments negotiating and exchanging information to facilitate optimal care for patients and their families. The Program Manager determines priorities and strategic/operational directions for the Program and has regular contact with senior leadership, physicians and Professional Practice Leaders to ensure the provision of efficient and effective service delivery. The Program Manager participates as a member of various committees as assigned, as well as participates in or is assigned and leads internal committees and work groups. External communication may include contact with senior officials of other organizations, universities, agencies, and associations including other health authority representatives, peers from partner hospitals and health care agencies in other provinces and staff from various Ministries (Ministry of Health, Ministry of Child and Family Development, etc.) relating to service delivery for the program population. The Program Manager develops and maintains effective working relationships with counterparts in other health authorities as well as universities and academic institutions to identify opportunities for collaboration and to share information in the drive for best practices.
What you’ll do
Direct the strategic planning process and coordinates the process of operational planning across the Program. Integrates specific goals and objectives into the activities of the clinical services ensuring linkages with individual performance plans, and quality management initiatives. Communicate program and unit strategic direction incorporating Provincial Health Services Authority (PHSA) and Children’s & Women’s (C&W) vision, values and strategic direction and ensures integration into practice by interdisciplinary team members.
Prepare, monitor, and analyze staffing, and operating, and capital budgets for the service delivery cost centres in collaboration with Program and Professional Discipline leadership. Allocate and manage available resources within these budgets to ensure the delivery of interprofessional services within the Program. Collaborate in the development of the program budget to complement strategic directions within existing fiscal constraints and uses best utilization methods to monitor and adhere to allocated budget. Develop effective and efficient practices and processes to measure use of resources and the quality of care rendered within the allocated budget.
Manage service area operations by assessing and monitoring staff/patient ratios and supplies based on patient acuity and staff skill level. Approve adjustments to staffing levels to meet patient/family needs. Define an effective workforce plan for Program in collaboration with key partners and stakeholders that ensures the availability of adequate staff within the context of operational demands and environmental and resource constraints.
Develop a plan for staffing within the Program in collaboration with the appropriate Professional Practice Leader and nursing leadership, and participate in the interview and selection process for interprofessional and support staff.
Implement performance management processes in an interdisciplinary team environment. Ensure that probationary and annual reviews are completed for all Program staff, working in collaboration with Nursing Leadership and Professional Practice Leaders. Support peer review by care team and program staff.
Lead Program service development and planning activities through work groups and projects, and monitors progress and outcomes. Initiate, recommend, implement and evaluate objectives, policies and procedures, and standards of practice related to patient and family care together with various resources including nursing leadership and Professional Practice Leaders.
Monitor quality outcomes, and assist in the development of methodologies, quality indicators, evidence based outcomes, and accreditation and audit activities in conjunction with the Medical Director and Senior Director, Operations. Oversee risk management activities in collaboration with the Management team. Lead the incident review process, following up on incident reports (patients, families and staff), and communicating outcomes and subsequent practice changes. Include the Professional Practice Leader in incidents involving professional services staff.
Evaluate individual and team performance. Investigate work and staff issues and where necessary, initiates disciplinary action up to and including termination. Participate in labour relations, including the grievance process.
What you bring
Qualifications
A level of education, training and experience equivalent to a Masters Degree in Nursing or a healthcare related degree from an accredited University
A minimum of seven (7) years recent related clinical experience. This will include two (2) years working in a managerial/leadership capacity.
Current registration/membership with the British Columbia College of Nurses and Midwives (BCCNM) or the appropriate recognized professional association.
You will also have
Strong skills in operations management.
Demonstrated ability to lead teams and to promote teamwork.
Ability to prioritize and manage multiple tasks and projects.
Demonstrated understanding and experience of quality assurance process, operational planning and program development.
Demonstrated ability, both written and oral, to communicate effectively with patients, families and staff.
Demonstrated problem resolution and critical thinking skills.
Demonstrated ability to relate easily to a variety of people from diverse backgrounds.
Demonstrated ability to be self-directed and highly motivated.
Awareness of and commitment to learning and understanding the Truth & Reconciliation Commission’s 94 Calls to Action (2015), In Plain Sight Report (2020), BC's Declaration on the Rights of Indigenous Peoples Act (2019), and other related reports.
Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
As a strong asset for consideration, we are looking for our successful candidate to have: Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (13) with generous vacation entitlement and accruement.
PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Regular, Full-Time Salary Range: $102,938 - $147,974/year. The starting salary for this position would be determined with consideration of the successful candidate’s relevant education and experience, and would be in alignment with the provincial compensation reference plan. Salary will be prorated accordingly for part time roles.
Location: 3644 Slocan St, Vancouver, BC V5M 3G1
Applications will be accepted until position is filled. Hours of Work: Monday – Friday, 0800 – 1600, or as operationally required Requisition # 155352E
As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.
What we do
BC Children’s Hospital (BCCH) provides care for the most seriously ill or injured children and youth from across British Columbia.
Sunny Hill Health Centre for Children (SHHC) provides specialized development and rehabilitation services to BC children, youth and their families.
BCCH and SHHC are part of the Provincial Health Services Authority (PHSA).
The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA, BCCH and SHHC are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.
ATTN: PHSA Employees:
To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca
Please note the internal job posting will no longer be accessible after the expiry date of November 15, 2023 . If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.
If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264 . Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.
Registered Nurse (RN), Post Anaesthetic Care Unit, Gyne Surgical Services
BC Women’s Hospital & Health Centre
Vancouver, BC
What you’ll do
Maintain patient records by collecting and documenting information including health care information regarding patients and their families, nursing observations, telephone communications, interventions, teaching, and care evaluations to ensure that patient records are current and complete.
Plan direct care for the pediatric patients by performing activities such as reviewing patient/ family history, developing a care plan specific for the patient and family, and meeting with other members of the health care team to discuss and review the care plan.
Provide direct patient care and collaborate with other members of the health care team to evaluate family centred patient care in the particular setting.
Teach patients, family members, or other care-givers by providing and explaining information, demonstrating procedures and use of equipment, checking the learner’s use of procedures, techniques and equipment, and evaluating the overall effectiveness of the selected teaching methods.
Identify own learning needs, review these with the PSD or delegate, and engage in a variety of activities to meet these needs.
Participate in the orientation and continuing education of nursing staff and students by preceptoring and role-modelling.
Act as a clinical resource/support person to patients and families; and nursing and health care professionals by explaining the theoretical rationale for nursing decisions.
Participate as a member of the health care team through contributing information in patient and family care conferences, rounds and staff meetings.
Provide input to the Patient Services Director, or delegate, regarding policies, procedures, and operational requirements by observing service needs and providing spoken or written suggestions which address patient and family needs and promote effective use of resources.
Maintain a safe environment for patients, families and staff by following established emergency procedures and other practices and procedures.
Promote the implementation and evaluation of nursing research and quality monitoring activities as directed by participating in nursing committees, and by keeping current through attendance educational and in-service opportunities.
Perform other professionally related duties as assigned.
What you bring
Qualifications
Graduation from an approved School of Nursing with current practicing registration as an RN with the British Columbia College of Nurses and Midwives (BCCNM).
CPR Training – Basic Cardiac Life Support (BCLS) – Level 1.
One (1) year of recent pediatric PACU experience in a tertiary level setting or one year of recent pediatric critical care experience in a tertiary level setting or a combination of BCIT Pediatric Critical Care Courses and BCIT Post Anaesthetic nursing courses # 5700 and # 7120 or an equivalent combination of education and experience.
You will also have
Ability to communicate effectively, both orally and in writing.
Ability to relate effectively to children and their families.
Ability to participate as a member of multidisciplinary care team, and function as a nursing resource.
Physical ability to perform the duties of the job.
Ability to operate related equipment.
Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (13) with generous vacation entitlement and accruement.
PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Regular, Part-Time (FTE 0.46) Wage: $40.21 - $54.28/hour
Location: 4500 Oak Street, Vancouver BC, V6H 2N9 Applications will be accepted until position is filled. Hours of Work: Monday & Tuesday, 1010 - 1900 Requisition # 155752E
As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.
What we do
BC Women's Hospital & Health Centre (BCW) is dedicated to improving the health of women, newborns and families through a comprehensive range of services, research and education.
BCW is part of the Provincial Health Services Authority (PHSA).
The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA and BCW are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.
ATTN: PHSA Employees:
To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca
Please note the internal job posting will no longer be accessible after the expiry date of November 1 9 , 2023 . If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.
If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264 . Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.
Nov 16, 2023
Part time
Registered Nurse (RN), Post Anaesthetic Care Unit, Gyne Surgical Services
BC Women’s Hospital & Health Centre
Vancouver, BC
What you’ll do
Maintain patient records by collecting and documenting information including health care information regarding patients and their families, nursing observations, telephone communications, interventions, teaching, and care evaluations to ensure that patient records are current and complete.
Plan direct care for the pediatric patients by performing activities such as reviewing patient/ family history, developing a care plan specific for the patient and family, and meeting with other members of the health care team to discuss and review the care plan.
Provide direct patient care and collaborate with other members of the health care team to evaluate family centred patient care in the particular setting.
Teach patients, family members, or other care-givers by providing and explaining information, demonstrating procedures and use of equipment, checking the learner’s use of procedures, techniques and equipment, and evaluating the overall effectiveness of the selected teaching methods.
Identify own learning needs, review these with the PSD or delegate, and engage in a variety of activities to meet these needs.
Participate in the orientation and continuing education of nursing staff and students by preceptoring and role-modelling.
Act as a clinical resource/support person to patients and families; and nursing and health care professionals by explaining the theoretical rationale for nursing decisions.
Participate as a member of the health care team through contributing information in patient and family care conferences, rounds and staff meetings.
Provide input to the Patient Services Director, or delegate, regarding policies, procedures, and operational requirements by observing service needs and providing spoken or written suggestions which address patient and family needs and promote effective use of resources.
Maintain a safe environment for patients, families and staff by following established emergency procedures and other practices and procedures.
Promote the implementation and evaluation of nursing research and quality monitoring activities as directed by participating in nursing committees, and by keeping current through attendance educational and in-service opportunities.
Perform other professionally related duties as assigned.
What you bring
Qualifications
Graduation from an approved School of Nursing with current practicing registration as an RN with the British Columbia College of Nurses and Midwives (BCCNM).
CPR Training – Basic Cardiac Life Support (BCLS) – Level 1.
One (1) year of recent pediatric PACU experience in a tertiary level setting or one year of recent pediatric critical care experience in a tertiary level setting or a combination of BCIT Pediatric Critical Care Courses and BCIT Post Anaesthetic nursing courses # 5700 and # 7120 or an equivalent combination of education and experience.
You will also have
Ability to communicate effectively, both orally and in writing.
Ability to relate effectively to children and their families.
Ability to participate as a member of multidisciplinary care team, and function as a nursing resource.
Physical ability to perform the duties of the job.
Ability to operate related equipment.
Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC's Declaration on the Rights of Indigenous Peoples Act (2019).
Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
Annual statutory holidays (13) with generous vacation entitlement and accruement.
PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Regular, Part-Time (FTE 0.46) Wage: $40.21 - $54.28/hour
Location: 4500 Oak Street, Vancouver BC, V6H 2N9 Applications will be accepted until position is filled. Hours of Work: Monday & Tuesday, 1010 - 1900 Requisition # 155752E
As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.
What we do
BC Women's Hospital & Health Centre (BCW) is dedicated to improving the health of women, newborns and families through a comprehensive range of services, research and education.
BCW is part of the Provincial Health Services Authority (PHSA).
The Provincial Health Services Authority ( PHSA ) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose. Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA and BCW are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.
ATTN: PHSA Employees:
To be considered as a PHSA employee (internal applicant) for this position, you must apply online via your internal profile at http://internaljobs.phsa.ca
Please note the internal job posting will no longer be accessible after the expiry date of November 1 9 , 2023 . If the internal job posting has expired, please contact the Internal Jobs Help Desk and advise that you would like to be considered as a late internal applicant for this position. Please do not apply for the external job posting.
If you have not registered your internal profile, a password is required to log in for the first time. To obtain your password, please contact the Internal Jobs Help Desk at 604-875-7264 or 1-855-875-7264 . Please note regular business hours are Monday – Friday (excluding stats), 8:30am to 4:30pm. For inquiries outside of regular business hours, please email the Internal Jobs Help Desk at internaljobshelpu@phsa.ca and a Help Desk Representative will contact you the next business day.
