THE OPPORTUNITY
The Roberts Smart Centre (RSC) is seeking a passionate, people centred, and forward-looking leader as its next Executive Director (ED). A community builder who is committed to advancing RSC’s mission of delivering safe, high-quality, trauma-informed mental health services for children and youth, the ED will play a critical role in strengthening culture, expanding partnerships, optimizing service utilization, and securing the resources required to meet growing community need.
Reporting to the Board of Directors and leading a skilled and committed management team that supports over 120 professional and front-line staff, the new Executive Director will be accountable for the overall leadership, sustainability, and performance of the organization. As RSC enters a period of transition and opportunity, including the building of a new facility and evolving system expectations, the ED will lead efforts to strengthen internal capacity, enhance operational effectiveness, and foster a strong organizational culture, while advancing external partnerships and initiatives that create conditions for sustained success.
Strategically minded, collaborative, and impact-focused, the ED will partner with the Board to define direction and shape the organization’s next strategic plan. Building on past successes and with an eye to future growth and development, this is a commitment to design programs, services, and partnerships that drive meaningful and lasting change for the young people RSC has been serving for over 50 years.
The Executive Director will lead with a collaborative and inclusive approach, supporting and developing staff while fostering a strong, integrated team culture. As a champion of diversity, equity, and inclusion, the ED will cultivate an environment where people of all individuals feel safe, supported, and empowered.
An experienced non-profit leader, the successful candidate will bring a strong foundation of external relations with demonstrated success creating and promoting partnerships and alliances. The ED will strategically build and strengthen relationships with partners across the mental health sector including hospitals, children’s aid and family services, government and sector networks, community-based organizations, lead agencies, and all those supporting children, youth, and families across Ottawa and Ontario.
ABOUT ROBERTS SMART CENTRE
The Roberts/Smart Centre (RSC) is an accredited, intensive treatment centre and the only bilingual tertiary mental health provider in Ontario. We are committed to empowering youth facing severe psychosocial challenges, often serving as their last line of defense after navigating numerous other services.
With over 50 years of experience, our comprehensive, trauma-informed approach includes school-based programs, community support, live-in treatment, and specialized anti-human trafficking initiatives. At RSC, we strive to foster resilience and support young people to forge their paths to success.
Roberts Smart Centre’s story began in 1973, when Dr. C.A. Roberts and Mr. R.S. Smart, joined forces and founded the Ottawa Carleton Regional Residential Treatment Centre for the Ottawa Health Region.
The Centre quickly expanded and now operates:
Secure Treatment Facility
Two Open Live-In Treatment programs in a home setting
School-based Mental Health and Day Treatment programs in schools across Eastern Ontario
The Roberts/Smart Academy, a fully accredited private school
CORATH (anti-human trafficking initiative)
Therapeutic Camping and Outdoor Treatment
Community Reintegration program
Programs for families
Renamed the Roberts/Smart Centre in 1997, we provide treatment to youth from across Ontario dealing with complex mental health and behavioural challenges in a welcoming, supportive, and safe environment. Our multi-disciplinary team includes psychiatrists, occupational therapists, clinicians, nurses, pharmacists, and child and youth counsellors who have special training in trauma-informed, client-centered, therapeutic crisis Intervention, and collaborative problem-solving.
Our approach to mental health treatment is strengths-based, trauma-informed, and person-centered. Through our programs and services, we help youth to recover and heal through treatment, education, and life-skills development.
After a detailed review of our care, governance, and safety standards, RSC achieved reaccreditation through 2029 by the Canadian Centre for Accreditation. For youth and families, this means knowing that the services they receive meet the highest standards of safety and quality. Accreditation also connects us with other accredited organizations across Ontario, giving us the chance to share knowledge and strengthen the care that young people depend on.
OUR MISSION
The Roberts/Smart Centre is a tertiary provider and provincial leader in the delivery of inclusive, community-based, individualized treatment and clinical services in both official languages to improve the lives of youth and their families from across Ontario living with complex mental health and behavioural needs.
OUR VISION
We envision a future in which youth with complex mental health and behavioural challenges receive innovative, highest quality, progressive and supportive treatment - when they need it and in the way they need it - to help them heal, learn, grow and live their full potential.
OUR VALUES
Strength-based
Individualized opportunity for youth
Respect and collaboration
Commitment to service excellence
Cultural safety and sensitivity, inclusivity, and diversity
Excellence in governance
PROGRAMS & SERVICES
Secure Treatment Facility
Our Secure Treatment program is an intensive, live-in treatment option for youth ages 12-18 dealing with complex mental health and behavioural issues. Admission to our Secure Treatment Facility in Ottawa requires a court order and is open to youth from all over Ontario.
RSC is working with the Ministry of Health and the Health Capital Investment Branch team to continue to move forward plans for a new Secure Treatment Facility. This work aligns with the Provincial initiative to expand intensive services for youth with mental health challenges. This future space will give young people a modern, therapeutic environment designed to support healing and growth. It represents an important step toward ensuring that youth have the right setting to build skills, find stability, and prepare for brighter futures.
Open Live-In Treatment Centre
The Centre operates two open live-in programs for youth with mental health concerns. These programs are in urban homes in Ottawa. They exist to provide care in both official languages for those youth whose difficulties require treatment on a 24-hour basis. The program capitalizes on the “in-residence” component of intervention in providing a therapeutic milieu and programs related to lifestyle, education, and recreation.
Day Treatment Program
Day treatment provides youth with a therapeutic, structured, meaningful, and directed learning program. As these programs address the academic needs of the youth, they simultaneously provide support to the treatment plan of the student.
Roberts/Smart Academy
The Roberts/Smart Academy is open to youth aged 12-18, who come from Ottawa or elsewhere in the province, with mental health and behavioural needs that exceed what a traditional school setting could provide.
School-Based Mental Health
The RSC provides mental health services in local high schools through the School-Based Mental Health program. These services provide individualized, youth-driven support to teens within the school setting as well throughout the summer months where needed. Services provided focus on prevention, reduction, and support for mental health challenges.
Caregiver and Family Education and Support
Counsellors offer a family support group along with teaching an innovative, compassionate, and proven approach, called Collaborative Problem Solving (CPS) that helps with understanding and supporting youth. Learning side-by-side with other caregivers and parents provides an optimum setting to shift understanding and learn a new ways of working with their child.
CORATH - Empowering Youth Experiencing Human Trafficking.
Creating Opportunities and Resources Against the Trafficking of Humans (CORATH) is a community program for youth aged 12 to 24 who have been or are at risk of being trafficked, notably through sexual exploitation.
2024-2025 RSC by the Numbers
At the Roberts/Smart Centre, our financial decisions reflect our values and our deep commitment to youth. We continued to direct our resources toward what matters most: supporting young people on their path to healing. As a result, our greatest investment remains in people. From front-line staff to clinical professionals and specialized teams, it is their care, expertise, and compassion that drive meaningful change. Prioritizing salaries, benefits, and professional supports is not just a financial choice - it is a recognition that our staff are the foundation of everything we do.
ADDITIONAL INFORMATION
About Roberts Smart Centre
2024-2025 Annual Report
2019-2024 Strategic Plan
Ways to Give
Day Treatment Programs
CORATH
Roberts Smart Academy
School-Based Mental Health Programs
Secure Treatment
Open Live-In
News
KEY DUTIES AND RESPONSIBILITIES
Strategy, Growth & System Leadership
Working closely with the Board of Directors and the Senior Leadership Team, lead the development and execution of multi year strategic and service plans that position RSC for sustainable growth and impact.
Identify and advance growth opportunities, service transformations, and new models of care (e.g., virtual services, and capital planning).
Anticipate and respond to emerging community and system needs, including increasing demand for child and youth mental health services.
Ensure RSC’s programs, capacity, and infrastructure are aligned with regional and provincial system priorities.
Governance & Board Relations
Maintain a strong, transparent, and productive relationship with the Board of Directors.
Provide timely, accurate, and strategic reporting on organizational performance, risks, finances, and emerging issues.
Support Board committees and ensure alignment with governance policies, by laws, ONCA, CRA and other regulatory requirements, and best practices.
Service Performance, Quality & Accountability
Accountable for the delivery of safe, effective, and high-quality services in compliance with applicable legislation and standards, in partnership with the leadership and clinical/program teams.
Oversee serious occurrence management, trend analysis, and continuous quality improvement practices.
Maintain accreditation readiness and fidelity to evidence informed service models.
Work with senior leaders to address operational barriers to service access, including improving referral pathways and maximizing service utilization.
People, Culture & Leadership
Lead and model a healthy, accountable, and respectful organizational culture grounded in trust, transparency, and collaboration.
Provide strong people leadership in a complex environment with a long organizational history and evolving relationships.
Ensure the continued development and support of a cohesive, collaborative, effective and high-performing senior leadership team in relation to successfully meet strategic and annual operating objectives.
Empower and support clinical, program, and operational leaders to succeed in their areas of expertise.
Oversee workforce planning, recruitment, talent development, performance management, and succession planning.
Ensure effective staff assessment and individual and team performance.
Promote psychological health and safety, ensure all required HR legislation and policy requirements are met and constructive labour management relations.
Partnerships, Funding & External Relations
Build and sustain strong partnerships with hospitals, schools, child welfare, youth justice, primary care, funders, and community organizations to support coordinated access to care.
Act as a primary external representative and relationship builder for RSC with government, funders, donors, and system partners. Attend and participate in external meetings, groups, and networks that support RSC’s growth and profile in the sector.
Provide the leadership and long-term vision required to build capacity, ensure sustainability and increase RSC’s ability to diversify and increase revenue.
Support revenue development efforts, including government funding relationships, grants, philanthropy, and corporate partnerships.
Ensure RSC is viewed as a credible, collaborative, and solutions-oriented system partner.
Operations, Finance & Infrastructure
Provide overall leadership for organizational operations, including annual budgeting, service targets, and financial stewardship.
Ensure organizational resources are aligned with strategic priorities and service delivery goals.
Ensure effective procurement, facilities management, and
Strengthen digital infrastructure, including EHR/EMR systems, data governance, privacy, and information security.
Diversity, Inclusion & Access To Care
Ensure services are responsive to the diverse cultural, linguistic, developmental, and social needs of children, youth, and families served by RSC.
Foster an inclusive and respectful workplace where staff feel supported and equipped to work effectively with diverse populations.
Identify and address barriers to equitable access, engagement, and utilization of services.
Ensure organizational policies and practices reflect fairness, dignity, and respect for all individuals.
QUALIFICATIONS AND COMPETENCIES
Senior leadership experience in complex, multidisciplinary and/or unionized environments.
Demonstrated success in non-profit or public sector organizational leadership, service growth, partnership development, and change management.
An authentic interest in and commitment to RSC’s mission and the essential role of providing youth mental health care. Knowledge of the healthcare sector in Ontario is an asset.
Experience reporting to and/or working directly with a Board of Directors.
Proven experience building and leading high-performing teams in an inclusive, values-based, collaborative culture that strives for accountability and operational excellence.
Knowledge and experience with not-for-profit governance, strategic and annual planning, financial management, and the oversight of operations and staff.
Accomplished networker and relationship builder with experience representing an organization with diverse audiences, including staff, volunteers, community partners, donors, funders, and government.
Experience with capital build projects or major organizational transitions is an asset.
Strong financial, operational, and risk management capability with experience providing financial oversight and reporting on complex budgets.
Aptitude to lead through complexity, inspire trust, and strengthen organizational culture.
Strong ability to develop productive relationships through a visible, compassionate, supportive, and collaborative management style with both internal and external stakeholders
Skilled in leading and managing change and encouraging and supporting teams in the development and implementation of new strategies and procedures.
Excellent communication skills with diverse stakeholders.
Experience leading in a unionized environment with knowledge and sensitivity regarding collective agreements is an asset.
Ability to communicate in French is an asset.
Graduate education in a relevant field (e.g., leadership, public or business administration, health or social services) is an asset; equivalent combination of education and senior leadership experience will be considered.
FOR MORE INFORMATION
KCI Search + Talent has been retained to conduct this search on behalf of Robert Smarts Centre. For more information about this unique healthcare leadership opportunity, please contact Ellie Rusonik, Senior Vice President/ Lead, KCI Search + Talent by email at RSC@KCITalent.com .
All inquiries and applications will be held in strict confidence. Interested candidates should send resume and letter of interest to the email address listed above by June 15, 2026.
To view the full executive brief, visit: www.kcitalent.com
Artificial intelligence will not be used to screen resumes or assess candidates in this search. This posting is for a current vacancy.
The salary range for this role is $140,000 - $170,000 plus a comprehensive benefits package including HOOPP.
Roberts Smart Centre embraces an environment aligned with our values: strength-based; individualized opportunity for youth; respect and collaboration; commitment to service excellence; cultural safety and sensitivity, inclusivity, and diversity; excellence in governance.
Roberts Smart Centre is committed to equitable and inclusive hiring practices. If you require accommodation, please notify the Search Consultant and they will work with you to meet your needs.
May 14, 2026
Full time
THE OPPORTUNITY
The Roberts Smart Centre (RSC) is seeking a passionate, people centred, and forward-looking leader as its next Executive Director (ED). A community builder who is committed to advancing RSC’s mission of delivering safe, high-quality, trauma-informed mental health services for children and youth, the ED will play a critical role in strengthening culture, expanding partnerships, optimizing service utilization, and securing the resources required to meet growing community need.
Reporting to the Board of Directors and leading a skilled and committed management team that supports over 120 professional and front-line staff, the new Executive Director will be accountable for the overall leadership, sustainability, and performance of the organization. As RSC enters a period of transition and opportunity, including the building of a new facility and evolving system expectations, the ED will lead efforts to strengthen internal capacity, enhance operational effectiveness, and foster a strong organizational culture, while advancing external partnerships and initiatives that create conditions for sustained success.
Strategically minded, collaborative, and impact-focused, the ED will partner with the Board to define direction and shape the organization’s next strategic plan. Building on past successes and with an eye to future growth and development, this is a commitment to design programs, services, and partnerships that drive meaningful and lasting change for the young people RSC has been serving for over 50 years.
The Executive Director will lead with a collaborative and inclusive approach, supporting and developing staff while fostering a strong, integrated team culture. As a champion of diversity, equity, and inclusion, the ED will cultivate an environment where people of all individuals feel safe, supported, and empowered.
An experienced non-profit leader, the successful candidate will bring a strong foundation of external relations with demonstrated success creating and promoting partnerships and alliances. The ED will strategically build and strengthen relationships with partners across the mental health sector including hospitals, children’s aid and family services, government and sector networks, community-based organizations, lead agencies, and all those supporting children, youth, and families across Ottawa and Ontario.
ABOUT ROBERTS SMART CENTRE
The Roberts/Smart Centre (RSC) is an accredited, intensive treatment centre and the only bilingual tertiary mental health provider in Ontario. We are committed to empowering youth facing severe psychosocial challenges, often serving as their last line of defense after navigating numerous other services.
With over 50 years of experience, our comprehensive, trauma-informed approach includes school-based programs, community support, live-in treatment, and specialized anti-human trafficking initiatives. At RSC, we strive to foster resilience and support young people to forge their paths to success.
Roberts Smart Centre’s story began in 1973, when Dr. C.A. Roberts and Mr. R.S. Smart, joined forces and founded the Ottawa Carleton Regional Residential Treatment Centre for the Ottawa Health Region.
The Centre quickly expanded and now operates:
Secure Treatment Facility
Two Open Live-In Treatment programs in a home setting
School-based Mental Health and Day Treatment programs in schools across Eastern Ontario
The Roberts/Smart Academy, a fully accredited private school
CORATH (anti-human trafficking initiative)
Therapeutic Camping and Outdoor Treatment
Community Reintegration program
Programs for families
Renamed the Roberts/Smart Centre in 1997, we provide treatment to youth from across Ontario dealing with complex mental health and behavioural challenges in a welcoming, supportive, and safe environment. Our multi-disciplinary team includes psychiatrists, occupational therapists, clinicians, nurses, pharmacists, and child and youth counsellors who have special training in trauma-informed, client-centered, therapeutic crisis Intervention, and collaborative problem-solving.
Our approach to mental health treatment is strengths-based, trauma-informed, and person-centered. Through our programs and services, we help youth to recover and heal through treatment, education, and life-skills development.
After a detailed review of our care, governance, and safety standards, RSC achieved reaccreditation through 2029 by the Canadian Centre for Accreditation. For youth and families, this means knowing that the services they receive meet the highest standards of safety and quality. Accreditation also connects us with other accredited organizations across Ontario, giving us the chance to share knowledge and strengthen the care that young people depend on.
OUR MISSION
The Roberts/Smart Centre is a tertiary provider and provincial leader in the delivery of inclusive, community-based, individualized treatment and clinical services in both official languages to improve the lives of youth and their families from across Ontario living with complex mental health and behavioural needs.
OUR VISION
We envision a future in which youth with complex mental health and behavioural challenges receive innovative, highest quality, progressive and supportive treatment - when they need it and in the way they need it - to help them heal, learn, grow and live their full potential.
OUR VALUES
Strength-based
Individualized opportunity for youth
Respect and collaboration
Commitment to service excellence
Cultural safety and sensitivity, inclusivity, and diversity
Excellence in governance
PROGRAMS & SERVICES
Secure Treatment Facility
Our Secure Treatment program is an intensive, live-in treatment option for youth ages 12-18 dealing with complex mental health and behavioural issues. Admission to our Secure Treatment Facility in Ottawa requires a court order and is open to youth from all over Ontario.
RSC is working with the Ministry of Health and the Health Capital Investment Branch team to continue to move forward plans for a new Secure Treatment Facility. This work aligns with the Provincial initiative to expand intensive services for youth with mental health challenges. This future space will give young people a modern, therapeutic environment designed to support healing and growth. It represents an important step toward ensuring that youth have the right setting to build skills, find stability, and prepare for brighter futures.
Open Live-In Treatment Centre
The Centre operates two open live-in programs for youth with mental health concerns. These programs are in urban homes in Ottawa. They exist to provide care in both official languages for those youth whose difficulties require treatment on a 24-hour basis. The program capitalizes on the “in-residence” component of intervention in providing a therapeutic milieu and programs related to lifestyle, education, and recreation.
Day Treatment Program
Day treatment provides youth with a therapeutic, structured, meaningful, and directed learning program. As these programs address the academic needs of the youth, they simultaneously provide support to the treatment plan of the student.
Roberts/Smart Academy
The Roberts/Smart Academy is open to youth aged 12-18, who come from Ottawa or elsewhere in the province, with mental health and behavioural needs that exceed what a traditional school setting could provide.
School-Based Mental Health
The RSC provides mental health services in local high schools through the School-Based Mental Health program. These services provide individualized, youth-driven support to teens within the school setting as well throughout the summer months where needed. Services provided focus on prevention, reduction, and support for mental health challenges.
Caregiver and Family Education and Support
Counsellors offer a family support group along with teaching an innovative, compassionate, and proven approach, called Collaborative Problem Solving (CPS) that helps with understanding and supporting youth. Learning side-by-side with other caregivers and parents provides an optimum setting to shift understanding and learn a new ways of working with their child.
CORATH - Empowering Youth Experiencing Human Trafficking.
Creating Opportunities and Resources Against the Trafficking of Humans (CORATH) is a community program for youth aged 12 to 24 who have been or are at risk of being trafficked, notably through sexual exploitation.
2024-2025 RSC by the Numbers
At the Roberts/Smart Centre, our financial decisions reflect our values and our deep commitment to youth. We continued to direct our resources toward what matters most: supporting young people on their path to healing. As a result, our greatest investment remains in people. From front-line staff to clinical professionals and specialized teams, it is their care, expertise, and compassion that drive meaningful change. Prioritizing salaries, benefits, and professional supports is not just a financial choice - it is a recognition that our staff are the foundation of everything we do.
ADDITIONAL INFORMATION
About Roberts Smart Centre
2024-2025 Annual Report
2019-2024 Strategic Plan
Ways to Give
Day Treatment Programs
CORATH
Roberts Smart Academy
School-Based Mental Health Programs
Secure Treatment
Open Live-In
News
KEY DUTIES AND RESPONSIBILITIES
Strategy, Growth & System Leadership
Working closely with the Board of Directors and the Senior Leadership Team, lead the development and execution of multi year strategic and service plans that position RSC for sustainable growth and impact.
Identify and advance growth opportunities, service transformations, and new models of care (e.g., virtual services, and capital planning).
Anticipate and respond to emerging community and system needs, including increasing demand for child and youth mental health services.
Ensure RSC’s programs, capacity, and infrastructure are aligned with regional and provincial system priorities.
Governance & Board Relations
Maintain a strong, transparent, and productive relationship with the Board of Directors.
Provide timely, accurate, and strategic reporting on organizational performance, risks, finances, and emerging issues.
Support Board committees and ensure alignment with governance policies, by laws, ONCA, CRA and other regulatory requirements, and best practices.
Service Performance, Quality & Accountability
Accountable for the delivery of safe, effective, and high-quality services in compliance with applicable legislation and standards, in partnership with the leadership and clinical/program teams.
Oversee serious occurrence management, trend analysis, and continuous quality improvement practices.
Maintain accreditation readiness and fidelity to evidence informed service models.
Work with senior leaders to address operational barriers to service access, including improving referral pathways and maximizing service utilization.
People, Culture & Leadership
Lead and model a healthy, accountable, and respectful organizational culture grounded in trust, transparency, and collaboration.
Provide strong people leadership in a complex environment with a long organizational history and evolving relationships.
Ensure the continued development and support of a cohesive, collaborative, effective and high-performing senior leadership team in relation to successfully meet strategic and annual operating objectives.
Empower and support clinical, program, and operational leaders to succeed in their areas of expertise.
Oversee workforce planning, recruitment, talent development, performance management, and succession planning.
Ensure effective staff assessment and individual and team performance.
Promote psychological health and safety, ensure all required HR legislation and policy requirements are met and constructive labour management relations.
Partnerships, Funding & External Relations
Build and sustain strong partnerships with hospitals, schools, child welfare, youth justice, primary care, funders, and community organizations to support coordinated access to care.
Act as a primary external representative and relationship builder for RSC with government, funders, donors, and system partners. Attend and participate in external meetings, groups, and networks that support RSC’s growth and profile in the sector.
Provide the leadership and long-term vision required to build capacity, ensure sustainability and increase RSC’s ability to diversify and increase revenue.
Support revenue development efforts, including government funding relationships, grants, philanthropy, and corporate partnerships.
Ensure RSC is viewed as a credible, collaborative, and solutions-oriented system partner.
Operations, Finance & Infrastructure
Provide overall leadership for organizational operations, including annual budgeting, service targets, and financial stewardship.
Ensure organizational resources are aligned with strategic priorities and service delivery goals.
Ensure effective procurement, facilities management, and
Strengthen digital infrastructure, including EHR/EMR systems, data governance, privacy, and information security.
Diversity, Inclusion & Access To Care
Ensure services are responsive to the diverse cultural, linguistic, developmental, and social needs of children, youth, and families served by RSC.
Foster an inclusive and respectful workplace where staff feel supported and equipped to work effectively with diverse populations.
Identify and address barriers to equitable access, engagement, and utilization of services.
Ensure organizational policies and practices reflect fairness, dignity, and respect for all individuals.
QUALIFICATIONS AND COMPETENCIES
Senior leadership experience in complex, multidisciplinary and/or unionized environments.
Demonstrated success in non-profit or public sector organizational leadership, service growth, partnership development, and change management.
An authentic interest in and commitment to RSC’s mission and the essential role of providing youth mental health care. Knowledge of the healthcare sector in Ontario is an asset.
Experience reporting to and/or working directly with a Board of Directors.
Proven experience building and leading high-performing teams in an inclusive, values-based, collaborative culture that strives for accountability and operational excellence.
Knowledge and experience with not-for-profit governance, strategic and annual planning, financial management, and the oversight of operations and staff.
Accomplished networker and relationship builder with experience representing an organization with diverse audiences, including staff, volunteers, community partners, donors, funders, and government.
Experience with capital build projects or major organizational transitions is an asset.
Strong financial, operational, and risk management capability with experience providing financial oversight and reporting on complex budgets.
Aptitude to lead through complexity, inspire trust, and strengthen organizational culture.
Strong ability to develop productive relationships through a visible, compassionate, supportive, and collaborative management style with both internal and external stakeholders
Skilled in leading and managing change and encouraging and supporting teams in the development and implementation of new strategies and procedures.
Excellent communication skills with diverse stakeholders.
Experience leading in a unionized environment with knowledge and sensitivity regarding collective agreements is an asset.
Ability to communicate in French is an asset.
Graduate education in a relevant field (e.g., leadership, public or business administration, health or social services) is an asset; equivalent combination of education and senior leadership experience will be considered.
FOR MORE INFORMATION
KCI Search + Talent has been retained to conduct this search on behalf of Robert Smarts Centre. For more information about this unique healthcare leadership opportunity, please contact Ellie Rusonik, Senior Vice President/ Lead, KCI Search + Talent by email at RSC@KCITalent.com .
All inquiries and applications will be held in strict confidence. Interested candidates should send resume and letter of interest to the email address listed above by June 15, 2026.
To view the full executive brief, visit: www.kcitalent.com
Artificial intelligence will not be used to screen resumes or assess candidates in this search. This posting is for a current vacancy.
The salary range for this role is $140,000 - $170,000 plus a comprehensive benefits package including HOOPP.
Roberts Smart Centre embraces an environment aligned with our values: strength-based; individualized opportunity for youth; respect and collaboration; commitment to service excellence; cultural safety and sensitivity, inclusivity, and diversity; excellence in governance.
Roberts Smart Centre is committed to equitable and inclusive hiring practices. If you require accommodation, please notify the Search Consultant and they will work with you to meet your needs.
Chief and Medical Director, Surgery
Oak Valley Health (OVH), formerly Markham Stouffville Hospital, is one of Ontario’s leading community healthcare organizations, recognized for excellence in progressive, patient-centred care. OVH serves one of the province’s fastest growing and most diverse communities and provides care to more than 480,000 patients annually across multiple sites, including Markham Stouffville Hospital, Uxbridge Hospital, the Reactivation Care Centre, and two community health clinics. With a strong foundation in quality, safety, and patient experience, OVH continues to advance integrated and innovative models of care.
The Department of Surgery supports a broad and growing surgical program, delivering comprehensive services across eight operating rooms and approximately 18,000 procedures annually. The department comprises a collegial group of more than 40 surgeons and physicians representing a full range of surgical specialties and plays a central role in advancing ambulatory surgery, oncology, orthopaedics, and regional surgical care. With continued growth in surgical volumes and complexity, the department is well positioned to expand innovative models of care, advance quality and academic initiatives, and support ongoing program development across one of Ontario’s fastest growing communities.
The Position
Reporting to the Chief of Staff and Vice President, Medical Operations, the Chief and Medical Director, Surgery provides clinical, professional, operational, and strategic leadership for the department and broader surgical program. Working within a shared leadership model, the role partners closely with clinical and administrative leaders to support high standards of quality and patient safety, effective medical staff oversight, and alignment with organizational priorities.
At a time of significant growth and transformation, the Chief and Medical Director will play a key role in strengthening departmental culture, enhancing physician engagement, and advancing a cohesive vision for the future of surgical services at Oak Valley Health. The role will support continued program expansion, increasing surgical volumes and complexity, and ongoing collaboration across perioperative services to ensure coordinated, high-performing care delivery.
Key priorities will include advancing quality and patient safety, supporting recruitment and development of physicians, strengthening collaboration with surgical and clinical partners, and contributing to the organization’s academic, education, research, and innovation agenda.
Experience
The successful candidate will be an experienced, inclusive, and visionary leader, with experience in medical leadership, clinical practice, strategy, and operations. Recognized as an effective change leader, they have demonstrated their ability to engage teams, navigate complexity, and lead change within a dynamic healthcare environment. The successful candidate is a physician licensed by the College of Physicians and Surgeons of Ontario or eligible for licensure, with certification in a surgical specialty, as recognized by the Royal College of Physicians and Surgeons of Canada, or equivalent certification. To confidentially explore this opportunity, please email your CV, quoting the appropriate position title, to Judy Mandelman or Heather Spiegel at resumes@promeus.ca .
OVH and Promeus Inc. are committed to building an intentionally inclusive environment that engages, supports, and advances equity in the workplace and in the communities served. We welcome applications from women, Indigenous peoples, racialized persons, people with disabilities, and individuals from 2SLGBTQIA+ communities.
May 11, 2026
Full time
Chief and Medical Director, Surgery
Oak Valley Health (OVH), formerly Markham Stouffville Hospital, is one of Ontario’s leading community healthcare organizations, recognized for excellence in progressive, patient-centred care. OVH serves one of the province’s fastest growing and most diverse communities and provides care to more than 480,000 patients annually across multiple sites, including Markham Stouffville Hospital, Uxbridge Hospital, the Reactivation Care Centre, and two community health clinics. With a strong foundation in quality, safety, and patient experience, OVH continues to advance integrated and innovative models of care.
The Department of Surgery supports a broad and growing surgical program, delivering comprehensive services across eight operating rooms and approximately 18,000 procedures annually. The department comprises a collegial group of more than 40 surgeons and physicians representing a full range of surgical specialties and plays a central role in advancing ambulatory surgery, oncology, orthopaedics, and regional surgical care. With continued growth in surgical volumes and complexity, the department is well positioned to expand innovative models of care, advance quality and academic initiatives, and support ongoing program development across one of Ontario’s fastest growing communities.
The Position
Reporting to the Chief of Staff and Vice President, Medical Operations, the Chief and Medical Director, Surgery provides clinical, professional, operational, and strategic leadership for the department and broader surgical program. Working within a shared leadership model, the role partners closely with clinical and administrative leaders to support high standards of quality and patient safety, effective medical staff oversight, and alignment with organizational priorities.
At a time of significant growth and transformation, the Chief and Medical Director will play a key role in strengthening departmental culture, enhancing physician engagement, and advancing a cohesive vision for the future of surgical services at Oak Valley Health. The role will support continued program expansion, increasing surgical volumes and complexity, and ongoing collaboration across perioperative services to ensure coordinated, high-performing care delivery.
Key priorities will include advancing quality and patient safety, supporting recruitment and development of physicians, strengthening collaboration with surgical and clinical partners, and contributing to the organization’s academic, education, research, and innovation agenda.
Experience
The successful candidate will be an experienced, inclusive, and visionary leader, with experience in medical leadership, clinical practice, strategy, and operations. Recognized as an effective change leader, they have demonstrated their ability to engage teams, navigate complexity, and lead change within a dynamic healthcare environment. The successful candidate is a physician licensed by the College of Physicians and Surgeons of Ontario or eligible for licensure, with certification in a surgical specialty, as recognized by the Royal College of Physicians and Surgeons of Canada, or equivalent certification. To confidentially explore this opportunity, please email your CV, quoting the appropriate position title, to Judy Mandelman or Heather Spiegel at resumes@promeus.ca .
OVH and Promeus Inc. are committed to building an intentionally inclusive environment that engages, supports, and advances equity in the workplace and in the communities served. We welcome applications from women, Indigenous peoples, racialized persons, people with disabilities, and individuals from 2SLGBTQIA+ communities.
Join Our Inspired Team!
The Opportunity:
We need a Director, Patient Services & Clinical Planning to join our senior leadership team ! This is a newly established position to support CGMH’s success. This role will oversee the programs of Mental Health, Perioperative and Obstetrics Services, Central Registration, Access and Flow, Ambulatory Care, and our Hospital Operations Leaders who ensure that we have consistent leadership support in the evenings and weekends. This role is also integral in our planning for the new hospital. The successful candidate will play an important role in providing input to the detailed design as well as participation in the pre procurement phase of Capital planning, leading to a successful transition of services.
We are excited for our team to grow as we continue to deliver on our ambitious strategic plan. You will collaborate across the Hospital with physician leaders, frontline staff, peers, and direct reports to ensure an outstanding patient experience and support our inspired team. This is an exciting time of preparation as we plan for Accreditation in 2027 and look to establish priorities together for 2026/2027.
This role joins a senior leadership team that is engaged in not only supporting today’s patient care and teams but is planning for Tomorrow’s Hospital. This role will evolve into one of the key clinical decision makers on hospital development with dedicated time for participation on the project anticipated to be needed in 2027 as the project bids are evaluated.
Why Choose Us!
We invest in our Team. As the Director, Patient Services & Clinical Planning you will earn $66.03 - $84.27 an hour.
Beyond your hourly wage you will also enjoy:
Access to funding to support education that you want to pursue
Join or continue in HOOPP, a defined benefit contribution pension plan
Time away from work matters. This position would earn five weeks of vacation. You would also receive a week in lieu (37.5 hours) annually for completing on-call.
Your health and wellness are important. We offer a fulsome benefits package
As a leadership role you will have flexibility with your schedule, including the option for some remote work to support focused projects and tasks
As the successful applicant you will do the following as the Director:
Collaborate and set the priorities for clinical services including expanding existing services and programs and meeting or exceeding wait time targets
Support the establishment and delivery on clinical priorities such as the Quality Improvement Plan
You will join our Senior Leadership Team to set directions and annual priorities. This will include being involved in hearing ideas at Directors Den, supporting operations and effective delivery of care, and joining the Hospital Development Steering Committee
Support Regional Partnerships and relationship building to enhance effective care
Review and determine effective models of care that are financially sustainable while maintaining quality care
In collaboration with partners ensure that all core leadership responsibilities are successfully completed including engagement with financial oversight, contract management and performance coaching and management
What You’ll Bring
Required
A Registered Nurse in good standing with the College of Nurses of Ontario
Bachelor’s degree in Nursing (BScN) required
Minimum 5 years of applicable clinical experience in an acute care setting
Minimum of 5 years experience in a leadership role
Demonstrated ability to drive quality improvement and program initiatives
Proven ability to influence from a people centered lens with an education focus, data informed decision making to drive strategic priorities
Evidence of a relationship builder leading to effective relationships with physicians, frontline staff, and the leadership team
Demonstrated experience in successful change management
A desire to mentor and support the leaders with an emphasis on just culture, growth and continuous learning
Preferred
Masters Degree in related field
Experience with significant capital development
Certified Healthcare Executive
Values are at the Heart of Our Work
We are committed to our values:
Be Kind - fostering a culture of compassion, empathy, and dignity in every interaction
Support Each Other - working together across all roles to uplift our team and our patients
Lead by Example - setting a standard of integrity, fairness, and professionalism
Keep Growing - embracing curiosity, innovation, and learning to adapt to future needs
Any successful candidate will need to live these values on a day to day basis. We have recently created a leadership values and a senior leadership values charter that we will share in the recruitment process.
Join Tomorrow’s Team Today: Shape the Future of Care in South Georgian Bay at CGMH!
Today CGMH is an 84-bed acute care hospital serving 74,000+ residents and 3.5M annual visitors. With a team of 1,200+ dedicated professionals, we deliver high-quality care across emergency, surgery, orthopaedics, obstetrics, dialysis, diagnostics, mental health, and more.
Tomorrow’s Hospital is under Development and are working towards an opening day in 2033. Joining our team now means you have input on the Hospital’s design, workflows, and equipment. Learn more here .
Learn more about our Strategic Plan here .
Ready to Apply?
Apply online before 11:59pm EST on the posting close date by submitting an updated copy of your resume in PDF or Word format. Only those selected for an interview will be contacted. We look forward to reviewing your application.
We are here to support you. If you have any questions or concerns during the recruitment process, including related to accessibility, please reach out to People Services at peopleservices@cgmh.on.ca
May 04, 2026
Full time
Join Our Inspired Team!
The Opportunity:
We need a Director, Patient Services & Clinical Planning to join our senior leadership team ! This is a newly established position to support CGMH’s success. This role will oversee the programs of Mental Health, Perioperative and Obstetrics Services, Central Registration, Access and Flow, Ambulatory Care, and our Hospital Operations Leaders who ensure that we have consistent leadership support in the evenings and weekends. This role is also integral in our planning for the new hospital. The successful candidate will play an important role in providing input to the detailed design as well as participation in the pre procurement phase of Capital planning, leading to a successful transition of services.
We are excited for our team to grow as we continue to deliver on our ambitious strategic plan. You will collaborate across the Hospital with physician leaders, frontline staff, peers, and direct reports to ensure an outstanding patient experience and support our inspired team. This is an exciting time of preparation as we plan for Accreditation in 2027 and look to establish priorities together for 2026/2027.
This role joins a senior leadership team that is engaged in not only supporting today’s patient care and teams but is planning for Tomorrow’s Hospital. This role will evolve into one of the key clinical decision makers on hospital development with dedicated time for participation on the project anticipated to be needed in 2027 as the project bids are evaluated.
Why Choose Us!
We invest in our Team. As the Director, Patient Services & Clinical Planning you will earn $66.03 - $84.27 an hour.
Beyond your hourly wage you will also enjoy:
Access to funding to support education that you want to pursue
Join or continue in HOOPP, a defined benefit contribution pension plan
Time away from work matters. This position would earn five weeks of vacation. You would also receive a week in lieu (37.5 hours) annually for completing on-call.
Your health and wellness are important. We offer a fulsome benefits package
As a leadership role you will have flexibility with your schedule, including the option for some remote work to support focused projects and tasks
As the successful applicant you will do the following as the Director:
Collaborate and set the priorities for clinical services including expanding existing services and programs and meeting or exceeding wait time targets
Support the establishment and delivery on clinical priorities such as the Quality Improvement Plan
You will join our Senior Leadership Team to set directions and annual priorities. This will include being involved in hearing ideas at Directors Den, supporting operations and effective delivery of care, and joining the Hospital Development Steering Committee
Support Regional Partnerships and relationship building to enhance effective care
Review and determine effective models of care that are financially sustainable while maintaining quality care
In collaboration with partners ensure that all core leadership responsibilities are successfully completed including engagement with financial oversight, contract management and performance coaching and management
What You’ll Bring
Required
A Registered Nurse in good standing with the College of Nurses of Ontario
Bachelor’s degree in Nursing (BScN) required
Minimum 5 years of applicable clinical experience in an acute care setting
Minimum of 5 years experience in a leadership role
Demonstrated ability to drive quality improvement and program initiatives
Proven ability to influence from a people centered lens with an education focus, data informed decision making to drive strategic priorities
Evidence of a relationship builder leading to effective relationships with physicians, frontline staff, and the leadership team
Demonstrated experience in successful change management
A desire to mentor and support the leaders with an emphasis on just culture, growth and continuous learning
Preferred
Masters Degree in related field
Experience with significant capital development
Certified Healthcare Executive
Values are at the Heart of Our Work
We are committed to our values:
Be Kind - fostering a culture of compassion, empathy, and dignity in every interaction
Support Each Other - working together across all roles to uplift our team and our patients
Lead by Example - setting a standard of integrity, fairness, and professionalism
Keep Growing - embracing curiosity, innovation, and learning to adapt to future needs
Any successful candidate will need to live these values on a day to day basis. We have recently created a leadership values and a senior leadership values charter that we will share in the recruitment process.
Join Tomorrow’s Team Today: Shape the Future of Care in South Georgian Bay at CGMH!
Today CGMH is an 84-bed acute care hospital serving 74,000+ residents and 3.5M annual visitors. With a team of 1,200+ dedicated professionals, we deliver high-quality care across emergency, surgery, orthopaedics, obstetrics, dialysis, diagnostics, mental health, and more.
Tomorrow’s Hospital is under Development and are working towards an opening day in 2033. Joining our team now means you have input on the Hospital’s design, workflows, and equipment. Learn more here .
Learn more about our Strategic Plan here .
Ready to Apply?
Apply online before 11:59pm EST on the posting close date by submitting an updated copy of your resume in PDF or Word format. Only those selected for an interview will be contacted. We look forward to reviewing your application.
We are here to support you. If you have any questions or concerns during the recruitment process, including related to accessibility, please reach out to People Services at peopleservices@cgmh.on.ca
Status: Permanent, Full-Time Management, Non-Union Salary Range: $140,903 - $167,002 annually Reason to Post: Direct Replacement
Summary
The Director, Mental Health & Addiction Services at Brightshores Health System provides strategic and operational leadership for a comprehensive Mental Health and Addictions program across Brightshores Health System. Accountable for program development, clinical quality, and service delivery, the Director leads a broad range of inpatient and outpatient services across multiple sites, including 45 inpatient hospital beds, diverse outpatient programs, and the Wellness and Recovery Centre (45 inpatient beds, outpatient programs). The Director ensures that services are integrated, accessible, and responsive to the needs of a growing and aging rural population, while leading within a complex, multi-site environment with varied funding models.
Working in close partnership with the Medical Director, interdisciplinary teams, and community partners, the Director ensures the delivery of high-quality, evidence-informed, and person-centred care. The role contributes to system transformation through strengthened partnerships, improved access and flow, and alignment with provincial, regional and local priorities.
As a key leader in advancing Brightshores’ strategic plan, the Director fosters a culture of ownership, accountability, and continuous improvement. The role includes active participation in regional planning tables and collaboration with Ontario Health and community partners to support a more connected and sustainable rural health system.
The ideal candidate is a relational and strategic leader who builds strong partnerships both internally and externally. They demonstrate vision, resilience, and adaptability, and are skilled at leading teams through change. Committed to mentorship and leadership development, the Director supports high-performing teams and ensures an exceptional patient and family experience.
Qualifications:
A Master’s degree in a health or business-related discipline is required.
Current registration in good standing with a regulatory college under the Regulated Health Professions Act.
Minimum 5 years of progressively senior clinical leadership experience in mental health and addictions, preferably within a multi-site or rural healthcare environment.
Demonstrated success leading complex clinical programs, including oversight of interdisciplinary teams and delivery of high-quality patient care.
Experience translating strategic priorities into measurable outcomes, practice changes, and sustained improvements in performance.
Proven ability to lead system transformation, continuous improvement, and operational excellence, including fiscal and resource management across a diverse portfolio.
Strong knowledge of evidence-based mental health and addictions practices, with experience developing and sustaining clinical standards, quality improvement and patient safety initiatives.
Experience working within, and contributing to, regional health system planning and integration (i.e. Ontario Health, community partnerships).
Strong analytical and data literacy skills, with the ability to use performance data to inform decision-making and drive accountability.
Experience fostering a culture of ownership, accountability, and continuous improvement across teams and leaders.
Demonstrated commitment to equity, inclusion and culturally safe, person-centred care.
Advanced skills in leadership, collaboration, negotiation, conflict resolution, with a track record of building effective relationships across teams, physicians, community partners, and system stakeholders.
Excellent communication and interpersonal skills, with the ability to influence, engage, and lead through change.
Proficiency with standard computer applications (i.e. MS Office).
Commitment to ongoing professional development.
Participation in the Hospital Administrator on-call rotation (evenings and weekends).
Recent satisfactory performance and attendance record
Adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence) and ‘LEAD’ Competencies (Lead by example, Empower, Achieve results, Develop others) and a commitment to a safe workplace free of violence and harassment
Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes
Brightshores values diversity – in backgrounds and experiences. We foster and support a diverse and inclusive workplace that reflects the communities we serve. Please notify Human Resources of any accommodation needs you may have during the recruitment and selection process. Only those applicants selected for an interview will be contacted.
May 01, 2026
Full time
Status: Permanent, Full-Time Management, Non-Union Salary Range: $140,903 - $167,002 annually Reason to Post: Direct Replacement
Summary
The Director, Mental Health & Addiction Services at Brightshores Health System provides strategic and operational leadership for a comprehensive Mental Health and Addictions program across Brightshores Health System. Accountable for program development, clinical quality, and service delivery, the Director leads a broad range of inpatient and outpatient services across multiple sites, including 45 inpatient hospital beds, diverse outpatient programs, and the Wellness and Recovery Centre (45 inpatient beds, outpatient programs). The Director ensures that services are integrated, accessible, and responsive to the needs of a growing and aging rural population, while leading within a complex, multi-site environment with varied funding models.
Working in close partnership with the Medical Director, interdisciplinary teams, and community partners, the Director ensures the delivery of high-quality, evidence-informed, and person-centred care. The role contributes to system transformation through strengthened partnerships, improved access and flow, and alignment with provincial, regional and local priorities.
As a key leader in advancing Brightshores’ strategic plan, the Director fosters a culture of ownership, accountability, and continuous improvement. The role includes active participation in regional planning tables and collaboration with Ontario Health and community partners to support a more connected and sustainable rural health system.
The ideal candidate is a relational and strategic leader who builds strong partnerships both internally and externally. They demonstrate vision, resilience, and adaptability, and are skilled at leading teams through change. Committed to mentorship and leadership development, the Director supports high-performing teams and ensures an exceptional patient and family experience.
Qualifications:
A Master’s degree in a health or business-related discipline is required.
Current registration in good standing with a regulatory college under the Regulated Health Professions Act.
Minimum 5 years of progressively senior clinical leadership experience in mental health and addictions, preferably within a multi-site or rural healthcare environment.
Demonstrated success leading complex clinical programs, including oversight of interdisciplinary teams and delivery of high-quality patient care.
Experience translating strategic priorities into measurable outcomes, practice changes, and sustained improvements in performance.
Proven ability to lead system transformation, continuous improvement, and operational excellence, including fiscal and resource management across a diverse portfolio.
Strong knowledge of evidence-based mental health and addictions practices, with experience developing and sustaining clinical standards, quality improvement and patient safety initiatives.
Experience working within, and contributing to, regional health system planning and integration (i.e. Ontario Health, community partnerships).
Strong analytical and data literacy skills, with the ability to use performance data to inform decision-making and drive accountability.
Experience fostering a culture of ownership, accountability, and continuous improvement across teams and leaders.
Demonstrated commitment to equity, inclusion and culturally safe, person-centred care.
Advanced skills in leadership, collaboration, negotiation, conflict resolution, with a track record of building effective relationships across teams, physicians, community partners, and system stakeholders.
Excellent communication and interpersonal skills, with the ability to influence, engage, and lead through change.
Proficiency with standard computer applications (i.e. MS Office).
Commitment to ongoing professional development.
Participation in the Hospital Administrator on-call rotation (evenings and weekends).
Recent satisfactory performance and attendance record
Adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence) and ‘LEAD’ Competencies (Lead by example, Empower, Achieve results, Develop others) and a commitment to a safe workplace free of violence and harassment
Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes
Brightshores values diversity – in backgrounds and experiences. We foster and support a diverse and inclusive workplace that reflects the communities we serve. Please notify Human Resources of any accommodation needs you may have during the recruitment and selection process. Only those applicants selected for an interview will be contacted.
Posting Number: 9864
Position Type: Temporary, Full Time (up to 12 months)
Shift Type: Day
Bi-Weekly Hours: 70
Union: Non-Union
About Us
The Baycrest Corporate Centre for Geriatric Care (BCCGC) serves as the corporate head office for the Baycrest Seniors Care family of companies, supporting our hospital, long-term care home, research centre, education programs and residential living communities. As the administrative and organizational hub of a system fully dedicated to aging and brain health, BCCGC brings people, our shared values and system-wide services together to strengthen care and experiences for older adults.
Grounded in the values of being inclusive, collaborative, ambitious, respectful and excellent, BCCGC fosters an environment where teams thrive and collaboration drives success. From enterprise planning to day-to-day operational support, BCCGC helps ensure the Baycrest vision — a world where every older person lives with purpose, fulfilment and dignity — comes to life.
Job Summary
The Interim Director, Organizational Effectiveness provides strategic leadership across an integrated portfolio, including Organizational Effectiveness, Equity, Diversity & Inclusion (EDI), Employee Engagement, and People Analytics.
This role is accountable for advancing enterprise-wide people strategies that are data-informed, inclusive, and explicitly aligned with Baycrest’s strategic plan and organizational priorities. The Director leads initiatives that strengthen organizational performance, culture, and workforce capability through integrated approaches to leadership development, organizational design, engagement, and evidence-based decision-making.
As a senior leader and trusted advisor, the Director partners closely with executive leadership, clinical and operational leaders, and Human Resources to drive enterprise change, enhance the employee experience, and build a high-performing, inclusive culture that supports the delivery of Baycrest’s mission and long-term strategic objectives
Key Responsibilities
Strategic Leadership & Enterprise Alignment
Sets the vision and strategy for organizational effectiveness, learning, and leadership development across the enterprise.
Ensures alignment and integration of staff and leadership development initiatives with broader education strategies impacting all learners across the organization.
Acts as a trusted advisor to senior leadership on organizational design, workforce planning, culture, and transformation.
Organizational Effectiveness & Change Management
Provide strategic oversight of organizational design, leadership development, and team effectiveness initiatives.
Lead enterprise change and transformation efforts using structured and consistent change management methodologies.
Build internal capability for effective change leadership across the organization.
Equity, Diversity & Inclusion (EDI)
Advance Baycrest’s equity, diversity, and inclusion priorities by integrating inclusive and equitable practices across the employee lifecycle, ensuring initiatives are measurable, impactful, and embedded at all stages of the employee experience.
Ensure EDI initiatives are measurable, evidence-informed, and integrated into organizational effectiveness, talent, and leadership practices.
Support Employee Resource Groups (ERGs), inclusive leadership development, and equitable people practices that foster belonging and psychological safety.
Employee Engagement & Workforce Experience
Provide strategic leadership for enterprise-wide employee engagement and workforce experience initiatives that strengthen culture, connection, and alignment with Baycrest’s values.
Lead the design and continuous improvement of workforce experience strategies that enhance engagement, retention, and overall employee well-being.
Partner with leaders and HR colleagues to translate engagement insights and workforce data into targeted actions that improve team effectiveness and organizational performance.
People Analytics
Oversee the use of people metrics, dashboards, and insights to support strategic and operational decision-making.
Translate workforce data into clear, actionable insights related to engagement, performance, retention, and workforce trends.
Leverage data to monitor progress and inform continuous improvement across Organizational Effectiveness initiatives.
Financial & Resource Stewardship
Provides oversight of departmental planning, budgeting, and resource allocation.
Identifies opportunities to optimize resources, improve efficiency, and maximize organizational impact.
Ensures responsible fiscal management aligned with strategic priorities.
Leadership & Team Development
Leads, mentors, and develops a high-performing team.
Fosters a culture of collaboration, innovation, and continuous learning within the team and across the organization.
Builds strong partnerships across clinical, academic, and corporate portfolios.
Who You Are
A strategic, systems-level thinker with the ability to translate vision into execution.
An exceptional communicator and influencer, skilled at engaging and aligning senior leaders and diverse stakeholder groups.
A trusted advisor with strong business acumen and a deep understanding of organizational dynamics in complex environments.
Adept at leading large-scale change and transformation initiatives with measurable impact.
Highly skilled in navigating ambiguity, complexity, and competing priorities.
Data-driven, with strong analytical capabilities and a focus on outcomes and continuous improvement.
A collaborative and values-driven leader who fosters trust, inclusion, and accountability.
Passionate about building culture, developing people, and enabling organizational success.
Qualifications
Master’s degree in Organizational Development, Adult Education, Business Administration, or a related field (or equivalent combination of education and experience).
Minimum of 8–12 years of progressive leadership experience in organizational effectiveness, people analytics, engagement, EDI, or related functions, preferably in a complex healthcare or academic environment.
Demonstrated experience leading enterprise-wide change management and transformation initiatives.
Expertise in organizational design, workforce development, leadership development, and performance improvement.
Experience working within regulated environments; familiarity with Ontario healthcare systems and Ministry requirements is an asset.
Relevant certifications (e.g., Certified Training and Development Professional, change management certifications such as Prosci) are considered an asset.
Advanced proficiency in leveraging data, technology, and systems to inform decision-making and program effectiveness.
Compensation
At Baycrest, we take pride in ensuring our compensation structure is internally equitable and compliant with pay equity legislation. We believe compensation should be transparent, equitable, and reflective of your experience and growth. Our salary ranges are structured to support progression, from learning the role to demonstrating full proficiency.
The salary range for this position is $ 137,009 to $ 171,261 per year.
Your placement within the target hiring range will depend on your job-related knowledge, skills, abilities, and relevant education and experience, as well as considerations such as market conditions and internal equity. The starting salary will be determined using these factors to ensure fairness and consistency across the organization.
Why Baycrest
Baycrest puts people first, offering rewards and programs to support your health, well-being, and growth. (Eligibility varies by role and employment status.)
Competitive pay
Extended health and dental coverage
Defined-benefit pension plan (HOOPP)
Paid vacation and statutory holidays
Maternity and parental leave top-up programs
Employee and family assistance program (EFAP)
On-site fitness facilities
Employee discount program
Tuition reimbursement
Apr 30, 2026
Temporary
Posting Number: 9864
Position Type: Temporary, Full Time (up to 12 months)
Shift Type: Day
Bi-Weekly Hours: 70
Union: Non-Union
About Us
The Baycrest Corporate Centre for Geriatric Care (BCCGC) serves as the corporate head office for the Baycrest Seniors Care family of companies, supporting our hospital, long-term care home, research centre, education programs and residential living communities. As the administrative and organizational hub of a system fully dedicated to aging and brain health, BCCGC brings people, our shared values and system-wide services together to strengthen care and experiences for older adults.
Grounded in the values of being inclusive, collaborative, ambitious, respectful and excellent, BCCGC fosters an environment where teams thrive and collaboration drives success. From enterprise planning to day-to-day operational support, BCCGC helps ensure the Baycrest vision — a world where every older person lives with purpose, fulfilment and dignity — comes to life.
Job Summary
The Interim Director, Organizational Effectiveness provides strategic leadership across an integrated portfolio, including Organizational Effectiveness, Equity, Diversity & Inclusion (EDI), Employee Engagement, and People Analytics.
This role is accountable for advancing enterprise-wide people strategies that are data-informed, inclusive, and explicitly aligned with Baycrest’s strategic plan and organizational priorities. The Director leads initiatives that strengthen organizational performance, culture, and workforce capability through integrated approaches to leadership development, organizational design, engagement, and evidence-based decision-making.
As a senior leader and trusted advisor, the Director partners closely with executive leadership, clinical and operational leaders, and Human Resources to drive enterprise change, enhance the employee experience, and build a high-performing, inclusive culture that supports the delivery of Baycrest’s mission and long-term strategic objectives
Key Responsibilities
Strategic Leadership & Enterprise Alignment
Sets the vision and strategy for organizational effectiveness, learning, and leadership development across the enterprise.
Ensures alignment and integration of staff and leadership development initiatives with broader education strategies impacting all learners across the organization.
Acts as a trusted advisor to senior leadership on organizational design, workforce planning, culture, and transformation.
Organizational Effectiveness & Change Management
Provide strategic oversight of organizational design, leadership development, and team effectiveness initiatives.
Lead enterprise change and transformation efforts using structured and consistent change management methodologies.
Build internal capability for effective change leadership across the organization.
Equity, Diversity & Inclusion (EDI)
Advance Baycrest’s equity, diversity, and inclusion priorities by integrating inclusive and equitable practices across the employee lifecycle, ensuring initiatives are measurable, impactful, and embedded at all stages of the employee experience.
Ensure EDI initiatives are measurable, evidence-informed, and integrated into organizational effectiveness, talent, and leadership practices.
Support Employee Resource Groups (ERGs), inclusive leadership development, and equitable people practices that foster belonging and psychological safety.
Employee Engagement & Workforce Experience
Provide strategic leadership for enterprise-wide employee engagement and workforce experience initiatives that strengthen culture, connection, and alignment with Baycrest’s values.
Lead the design and continuous improvement of workforce experience strategies that enhance engagement, retention, and overall employee well-being.
Partner with leaders and HR colleagues to translate engagement insights and workforce data into targeted actions that improve team effectiveness and organizational performance.
People Analytics
Oversee the use of people metrics, dashboards, and insights to support strategic and operational decision-making.
Translate workforce data into clear, actionable insights related to engagement, performance, retention, and workforce trends.
Leverage data to monitor progress and inform continuous improvement across Organizational Effectiveness initiatives.
Financial & Resource Stewardship
Provides oversight of departmental planning, budgeting, and resource allocation.
Identifies opportunities to optimize resources, improve efficiency, and maximize organizational impact.
Ensures responsible fiscal management aligned with strategic priorities.
Leadership & Team Development
Leads, mentors, and develops a high-performing team.
Fosters a culture of collaboration, innovation, and continuous learning within the team and across the organization.
Builds strong partnerships across clinical, academic, and corporate portfolios.
Who You Are
A strategic, systems-level thinker with the ability to translate vision into execution.
An exceptional communicator and influencer, skilled at engaging and aligning senior leaders and diverse stakeholder groups.
A trusted advisor with strong business acumen and a deep understanding of organizational dynamics in complex environments.
Adept at leading large-scale change and transformation initiatives with measurable impact.
Highly skilled in navigating ambiguity, complexity, and competing priorities.
Data-driven, with strong analytical capabilities and a focus on outcomes and continuous improvement.
A collaborative and values-driven leader who fosters trust, inclusion, and accountability.
Passionate about building culture, developing people, and enabling organizational success.
Qualifications
Master’s degree in Organizational Development, Adult Education, Business Administration, or a related field (or equivalent combination of education and experience).
Minimum of 8–12 years of progressive leadership experience in organizational effectiveness, people analytics, engagement, EDI, or related functions, preferably in a complex healthcare or academic environment.
Demonstrated experience leading enterprise-wide change management and transformation initiatives.
Expertise in organizational design, workforce development, leadership development, and performance improvement.
Experience working within regulated environments; familiarity with Ontario healthcare systems and Ministry requirements is an asset.
Relevant certifications (e.g., Certified Training and Development Professional, change management certifications such as Prosci) are considered an asset.
Advanced proficiency in leveraging data, technology, and systems to inform decision-making and program effectiveness.
Compensation
At Baycrest, we take pride in ensuring our compensation structure is internally equitable and compliant with pay equity legislation. We believe compensation should be transparent, equitable, and reflective of your experience and growth. Our salary ranges are structured to support progression, from learning the role to demonstrating full proficiency.
The salary range for this position is $ 137,009 to $ 171,261 per year.
Your placement within the target hiring range will depend on your job-related knowledge, skills, abilities, and relevant education and experience, as well as considerations such as market conditions and internal equity. The starting salary will be determined using these factors to ensure fairness and consistency across the organization.
Why Baycrest
Baycrest puts people first, offering rewards and programs to support your health, well-being, and growth. (Eligibility varies by role and employment status.)
Competitive pay
Extended health and dental coverage
Defined-benefit pension plan (HOOPP)
Paid vacation and statutory holidays
Maternity and parental leave top-up programs
Employee and family assistance program (EFAP)
On-site fitness facilities
Employee discount program
Tuition reimbursement
Join the Board of Directors of Ontario Medical Association Insurance
Insurance Made Exclusively for Doctors
If you are committed to supporting Ontario physicians’ financial health and wellbeing and serving their long-term financial interests, this is your opportunity to make a meaningful impact. Ontario Medical Association Insurance (OMAI) is seeking a non-physician leader with expertise in insurance and financial services to join its Board of Directors for a three-year term beginning in September 2026. This role is critical in strengthening governance, shaping the organization’s direction, and supporting the long-term sustainability and growth of programs that serve physicians across Ontario.
As a wholly owned subsidiary of the Ontario Medical Association (OMA), OMAI operates on a not-for-profit basis. OMAI supports healthcare providers across Ontario by offering a range of third-party life and living benefits, along with products and services that help give physicians the financial protection they need.
OMAI gives OMA members personalized advice on the insurance options that best protect their assets, business, and lifestyle. Their solutions are tailored to physicians and their families across Ontario, taking into account the unique needs they have at different stages of their careers. Products include both single-solution and combination products such as retirement protection; lifestyle protection (health and dental insurance, life insurance, travel insurance, and more); business protection (office/clinic, cyber liability, clinical staff benefits, and more); and asset protection (home and auto insurance).
The organization is looking for Board Directors who bring a combination of governance experience, strategic perspective, and relevant domain expertise such as in insurance, financial services, governance, and strategy. As a Board Director, you will play a strategic role in guiding OMAI’s evolution as a specialized insurance and financial services organization. OMAI is seeking one to two non-physician Directors with the ability to provide thoughtful guidance to management, particularly in areas related to long-term sustainability, program design, and alignment with member needs. Additionally, prior governance and leadership experience is an asset but not required. The ideal candidate brings:
Experience in insurance, group benefits, or financial services
Commitment to OMAI’s mission and values
Passion for digital innovation and transformation, with an interest in how technology can be leveraged to better meet member needs and enhance service delivery
Experience with and understanding of member-based or professional organizations, Board governance, and fiduciary responsibility
This is a unique opportunity to directly influence the supporting of Ontario physicians’ financial health and wellbeing.
OMAI has retained Promeus Inc. to invite nominations and expressions of interest to fill the upcoming Board vacancy. To confidentially explore this opportunity or to provide nominations, please email your CV and expression of interest, query, and/or nomination, to Judy Mandelman or Heather Spiegel at resumes@promeus.ca .
Apr 29, 2026
Volunteer
Join the Board of Directors of Ontario Medical Association Insurance
Insurance Made Exclusively for Doctors
If you are committed to supporting Ontario physicians’ financial health and wellbeing and serving their long-term financial interests, this is your opportunity to make a meaningful impact. Ontario Medical Association Insurance (OMAI) is seeking a non-physician leader with expertise in insurance and financial services to join its Board of Directors for a three-year term beginning in September 2026. This role is critical in strengthening governance, shaping the organization’s direction, and supporting the long-term sustainability and growth of programs that serve physicians across Ontario.
As a wholly owned subsidiary of the Ontario Medical Association (OMA), OMAI operates on a not-for-profit basis. OMAI supports healthcare providers across Ontario by offering a range of third-party life and living benefits, along with products and services that help give physicians the financial protection they need.
OMAI gives OMA members personalized advice on the insurance options that best protect their assets, business, and lifestyle. Their solutions are tailored to physicians and their families across Ontario, taking into account the unique needs they have at different stages of their careers. Products include both single-solution and combination products such as retirement protection; lifestyle protection (health and dental insurance, life insurance, travel insurance, and more); business protection (office/clinic, cyber liability, clinical staff benefits, and more); and asset protection (home and auto insurance).
The organization is looking for Board Directors who bring a combination of governance experience, strategic perspective, and relevant domain expertise such as in insurance, financial services, governance, and strategy. As a Board Director, you will play a strategic role in guiding OMAI’s evolution as a specialized insurance and financial services organization. OMAI is seeking one to two non-physician Directors with the ability to provide thoughtful guidance to management, particularly in areas related to long-term sustainability, program design, and alignment with member needs. Additionally, prior governance and leadership experience is an asset but not required. The ideal candidate brings:
Experience in insurance, group benefits, or financial services
Commitment to OMAI’s mission and values
Passion for digital innovation and transformation, with an interest in how technology can be leveraged to better meet member needs and enhance service delivery
Experience with and understanding of member-based or professional organizations, Board governance, and fiduciary responsibility
This is a unique opportunity to directly influence the supporting of Ontario physicians’ financial health and wellbeing.
OMAI has retained Promeus Inc. to invite nominations and expressions of interest to fill the upcoming Board vacancy. To confidentially explore this opportunity or to provide nominations, please email your CV and expression of interest, query, and/or nomination, to Judy Mandelman or Heather Spiegel at resumes@promeus.ca .
Associate Vice President, Building Services and Public Safety
William Osler Health System (Osler), a fully integrated health system, is one of Ontario’s largest and most dynamic community teaching hospital systems, serving 1.3 million residents across one of the fastest-growing and most diverse regions in the province. Osler is comprised of three hospital sites: Brampton Civic Hospital, Etobicoke General Hospital, and the Peel Memorial Centre for Integrated Health and Wellness, as well as a Reactivation Care Unit located at Humber River Hospital – Church Street Site, and a Withdrawal Management Centre in Brampton. With an annual budget of $950 million, Osler offers a wide range of health services, with high quality care, patient-centered care provided by skilled, professional, multidisciplinary teams. Osler has been named one of the Greater Toronto's Top Employers, and received national recognition for excellence in patient safety, including the CCHL Excellence in Patient Safety Award.
The Position
Reporting to the Vice President, Facilities Operations and Capital Development, the Associate Vice President (AVP), Building Services and Public Safety provides visible, strategic, and operational leadership across a complex, multi-site portfolio. This includes facilities operations, plant services, building systems, public safety, and parking services. The AVP ensures that infrastructure and support services are aligned with clinical priorities and consistently enable safe, efficient, and high-quality patient care.
The AVP leads a team of Directors and Managers across multiple sites and oversees a network of external service providers within a multi-vendor environment. The role requires a thoughtful and balanced approach combining operational discipline, strong relationship management, and sound judgment to ensure consistent service delivery and performance. As a member of the leadership team, the AVP works closely with clinical leaders, corporate partners, and external stakeholders to support operational readiness, mitigate risk, and contribute to both immediate operational needs and long-term infrastructure planning and redevelopment initiatives.
Key leadership priorities for the new AVP will be to:
Provide strategic direction and operational oversight for Building Services, Public Safety, and Parking Services across all sites.
Ensure the reliability, safety, and performance of plant operations, building systems, utilities, and life safety infrastructure.
Lead vendor management, including contract performance, service level agreements, and relationship development.
Advance infrastructure planning, asset management, and preventative maintenance programs.
Champion sustainability and energy management initiatives.
Support capital planning and redevelopment projects, ensuring operational alignment and long-term performance.
Strengthen alignment with clinical and operational partners to support patient care and organizational priorities.
Lead, coach, and develop a high-performing leadership team, fostering accountability and continuous improvement.
Experience
The ideal candidate brings progressive senior leadership experience in facilities operations within a healthcare environment or similarly complex institution. They have demonstrated success managing multi-site operations, leading technical teams, and overseeing large operating and capital budgets. The candidate has experience working within outsourced or multi-vendor service delivery models and is skilled in building strong, collaborative relationships with internal and external stakeholders. They bring sound judgment, strong communication skills, and the ability to navigate complexity and competing priorities with confidence and credibility.
To confidentially explore this opportunity, please email your resume or query to Judy Mandelman or Heather at resumes@promeus.ca .
William Osler Health System and Promeus Inc. are committed to building an intentionally inclusive environment that engages, supports, and empowers employment equity and diversity in the workplace and communities served. We welcome applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and LGBTQ+ persons.
Apr 27, 2026
Full time
Associate Vice President, Building Services and Public Safety
William Osler Health System (Osler), a fully integrated health system, is one of Ontario’s largest and most dynamic community teaching hospital systems, serving 1.3 million residents across one of the fastest-growing and most diverse regions in the province. Osler is comprised of three hospital sites: Brampton Civic Hospital, Etobicoke General Hospital, and the Peel Memorial Centre for Integrated Health and Wellness, as well as a Reactivation Care Unit located at Humber River Hospital – Church Street Site, and a Withdrawal Management Centre in Brampton. With an annual budget of $950 million, Osler offers a wide range of health services, with high quality care, patient-centered care provided by skilled, professional, multidisciplinary teams. Osler has been named one of the Greater Toronto's Top Employers, and received national recognition for excellence in patient safety, including the CCHL Excellence in Patient Safety Award.
The Position
Reporting to the Vice President, Facilities Operations and Capital Development, the Associate Vice President (AVP), Building Services and Public Safety provides visible, strategic, and operational leadership across a complex, multi-site portfolio. This includes facilities operations, plant services, building systems, public safety, and parking services. The AVP ensures that infrastructure and support services are aligned with clinical priorities and consistently enable safe, efficient, and high-quality patient care.
The AVP leads a team of Directors and Managers across multiple sites and oversees a network of external service providers within a multi-vendor environment. The role requires a thoughtful and balanced approach combining operational discipline, strong relationship management, and sound judgment to ensure consistent service delivery and performance. As a member of the leadership team, the AVP works closely with clinical leaders, corporate partners, and external stakeholders to support operational readiness, mitigate risk, and contribute to both immediate operational needs and long-term infrastructure planning and redevelopment initiatives.
Key leadership priorities for the new AVP will be to:
Provide strategic direction and operational oversight for Building Services, Public Safety, and Parking Services across all sites.
Ensure the reliability, safety, and performance of plant operations, building systems, utilities, and life safety infrastructure.
Lead vendor management, including contract performance, service level agreements, and relationship development.
Advance infrastructure planning, asset management, and preventative maintenance programs.
Champion sustainability and energy management initiatives.
Support capital planning and redevelopment projects, ensuring operational alignment and long-term performance.
Strengthen alignment with clinical and operational partners to support patient care and organizational priorities.
Lead, coach, and develop a high-performing leadership team, fostering accountability and continuous improvement.
Experience
The ideal candidate brings progressive senior leadership experience in facilities operations within a healthcare environment or similarly complex institution. They have demonstrated success managing multi-site operations, leading technical teams, and overseeing large operating and capital budgets. The candidate has experience working within outsourced or multi-vendor service delivery models and is skilled in building strong, collaborative relationships with internal and external stakeholders. They bring sound judgment, strong communication skills, and the ability to navigate complexity and competing priorities with confidence and credibility.
To confidentially explore this opportunity, please email your resume or query to Judy Mandelman or Heather at resumes@promeus.ca .
William Osler Health System and Promeus Inc. are committed to building an intentionally inclusive environment that engages, supports, and empowers employment equity and diversity in the workplace and communities served. We welcome applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and LGBTQ+ persons.
Program Operational Director
Cardiac & Critical Care
Kingston Health Sciences Centre (KHSC) Locations: Kingston General Hospital & Hotel Dieu Hospital, Kingston, Ontario Status: Full‑Time | Days Salary: $159,058.58 to $190,869.51 per annum + benefits/pension
About Kingston Health Sciences Centre
Kingston Health Sciences Centre (KHSC) is a leading academic health sciences organization in Eastern Ontario, formed from the integration of Kingston General Hospital (KGH) and Hotel Dieu Hospital (HDH). KHSC is committed to delivering outstanding patient‑ and family‑centred care, advancing learning and research, and shaping the future of healthcare through innovation and collaboration.
Position Summary
Reporting to the Executive Director, Patient Care, the Program Operational Director (POD) is a senior clinical program leader responsible for operational leadership across the Cardiac & Critical Care portfolio at both Kingston General Hospital and Hotel Dieu Hospital.
Working in close partnership with the Program Medical Director (PMD) within a matrix reporting structure, the POD provides strategic and operational leadership to advance high‑quality, integrated, patient‑centred care. This role plays a key part in achieving KHSC’s strategic priorities while fostering collaboration, continuous improvement, and regional integration across complex clinical environments.
The successful candidate will demonstrate a strong commitment to patient and family‑centred care, equity and inclusion, and continuous quality improvement in all aspects of service delivery.
Key Responsibilities
Corporate Leadership
Lead and inspire interdisciplinary teams in the delivery of safe, high‑quality care.
Assume primary responsibility for operational leadership of the clinical program in partnership with the Program Medical Director.
Advance integrated service improvement initiatives aligned with patient needs and organizational strategy.
Continuous Program Evaluation & Improvement
Plan, develop, evaluate, and continuously improve clinical operations and services, including budget and financial oversight.
Establish performance indicators aligned with benchmarks, standards, and corporate scorecards.
Foster a culture of inquiry, accountability, and continuous improvement across frontline teams and leadership.
Integration
Advance integration of clinical services across KGH and HDH through a complex cross‑organizational reporting matrix.
Navigate differing systems, supports, processes, and organizational cultures while driving efficiency and quality.
Apply strategic problem‑solving, collaboration, and diplomacy to improve patient‑centred outcomes within complex systems.
Strategic Program Development
Lead innovative, patient‑focused, and fiscally responsible program development aligned with the unique Mission, Vision, and Values of both KGH and HDH.
Identify and pursue new funding opportunities in collaboration with program leadership.
Develop comprehensive business cases and proposals for internal approval and external regional or provincial funding.
Regionalization
Represent KHSC in regional planning initiatives across the Ontario Health Team and beyond.
Contribute to the development of regional care models spanning the continuum of care.
Collaborate with regional partners to enhance patient care quality and system efficiencies.
Academic Advancement
Support KHSC’s academic mandate by promoting innovation, education, research, and dissemination of leading practices.
Facilitate teaching, publishing, and communication of program advancements internally and externally.
Basic Qualifications
Master’s degree in a healthcare discipline, business, or related field (completed or to be completed within 2–3 years)
Current member of a Regulated Health Care Profession
Significant, progressive leadership experience in a healthcare setting
Demonstrated strategic, analytical, and conceptual thinking at organizational, program, and operational levels
Broad knowledge of hospital structures, governance, operational policies, and decision‑making processes
Strong understanding of the healthcare system, including trends, legislation, and policy
Proven ability to collaborate effectively with diverse stakeholder groups
Experience with leadership, quality improvement, and change management principles
Exceptional interpersonal, written, and verbal communication skills, with demonstrated tact and diplomacy
Demonstrated ability to lead and influence teams through complex change while maintaining engagement and cohesion
Strong commitment to equity, diversity, inclusion, and creation of welcoming environments
Demonstrated commitment to patient‑centred care and KHSC’s Mission, Vision, Values, and strategic directions
Proficiency in Microsoft Office (Outlook, Word, Excel)
Successful completion of a criminal background check with vulnerable sector screening
Physical Requirements
The successful candidate must be able to meet the physical demands of the position.
Why Join KHSC?
Lead care delivery across two renowned academic hospital sites
Influence regional and provincial healthcare transformation
Collaborate with exceptional clinical, academic, and operational leaders
Make a meaningful impact on patient outcomes, system integration, and innovation
Apr 21, 2026
Full time
Program Operational Director
Cardiac & Critical Care
Kingston Health Sciences Centre (KHSC) Locations: Kingston General Hospital & Hotel Dieu Hospital, Kingston, Ontario Status: Full‑Time | Days Salary: $159,058.58 to $190,869.51 per annum + benefits/pension
About Kingston Health Sciences Centre
Kingston Health Sciences Centre (KHSC) is a leading academic health sciences organization in Eastern Ontario, formed from the integration of Kingston General Hospital (KGH) and Hotel Dieu Hospital (HDH). KHSC is committed to delivering outstanding patient‑ and family‑centred care, advancing learning and research, and shaping the future of healthcare through innovation and collaboration.
Position Summary
Reporting to the Executive Director, Patient Care, the Program Operational Director (POD) is a senior clinical program leader responsible for operational leadership across the Cardiac & Critical Care portfolio at both Kingston General Hospital and Hotel Dieu Hospital.
Working in close partnership with the Program Medical Director (PMD) within a matrix reporting structure, the POD provides strategic and operational leadership to advance high‑quality, integrated, patient‑centred care. This role plays a key part in achieving KHSC’s strategic priorities while fostering collaboration, continuous improvement, and regional integration across complex clinical environments.
The successful candidate will demonstrate a strong commitment to patient and family‑centred care, equity and inclusion, and continuous quality improvement in all aspects of service delivery.
Key Responsibilities
Corporate Leadership
Lead and inspire interdisciplinary teams in the delivery of safe, high‑quality care.
Assume primary responsibility for operational leadership of the clinical program in partnership with the Program Medical Director.
Advance integrated service improvement initiatives aligned with patient needs and organizational strategy.
Continuous Program Evaluation & Improvement
Plan, develop, evaluate, and continuously improve clinical operations and services, including budget and financial oversight.
Establish performance indicators aligned with benchmarks, standards, and corporate scorecards.
Foster a culture of inquiry, accountability, and continuous improvement across frontline teams and leadership.
Integration
Advance integration of clinical services across KGH and HDH through a complex cross‑organizational reporting matrix.
Navigate differing systems, supports, processes, and organizational cultures while driving efficiency and quality.
Apply strategic problem‑solving, collaboration, and diplomacy to improve patient‑centred outcomes within complex systems.
Strategic Program Development
Lead innovative, patient‑focused, and fiscally responsible program development aligned with the unique Mission, Vision, and Values of both KGH and HDH.
Identify and pursue new funding opportunities in collaboration with program leadership.
Develop comprehensive business cases and proposals for internal approval and external regional or provincial funding.
Regionalization
Represent KHSC in regional planning initiatives across the Ontario Health Team and beyond.
Contribute to the development of regional care models spanning the continuum of care.
Collaborate with regional partners to enhance patient care quality and system efficiencies.
Academic Advancement
Support KHSC’s academic mandate by promoting innovation, education, research, and dissemination of leading practices.
Facilitate teaching, publishing, and communication of program advancements internally and externally.
Basic Qualifications
Master’s degree in a healthcare discipline, business, or related field (completed or to be completed within 2–3 years)
Current member of a Regulated Health Care Profession
Significant, progressive leadership experience in a healthcare setting
Demonstrated strategic, analytical, and conceptual thinking at organizational, program, and operational levels
Broad knowledge of hospital structures, governance, operational policies, and decision‑making processes
Strong understanding of the healthcare system, including trends, legislation, and policy
Proven ability to collaborate effectively with diverse stakeholder groups
Experience with leadership, quality improvement, and change management principles
Exceptional interpersonal, written, and verbal communication skills, with demonstrated tact and diplomacy
Demonstrated ability to lead and influence teams through complex change while maintaining engagement and cohesion
Strong commitment to equity, diversity, inclusion, and creation of welcoming environments
Demonstrated commitment to patient‑centred care and KHSC’s Mission, Vision, Values, and strategic directions
Proficiency in Microsoft Office (Outlook, Word, Excel)
Successful completion of a criminal background check with vulnerable sector screening
Physical Requirements
The successful candidate must be able to meet the physical demands of the position.
Why Join KHSC?
Lead care delivery across two renowned academic hospital sites
Influence regional and provincial healthcare transformation
Collaborate with exceptional clinical, academic, and operational leaders
Make a meaningful impact on patient outcomes, system integration, and innovation
PCMCH Director of Child and Youth Health
This recruitment is being undertaken on behalf of the Provincial Council for Maternal and Child Health (PCMCH). PCMCH is a provincial organization hosted at SickKids with the mandate to provide evidence-based and strategic leadership for perinatal, neonatal, and paediatric health services in Ontario. The PCMCH office is located in Toronto, on the traditional territory of the Haudenosaunee, Wendat and Anishinaabek Peoples. PCMCH's members and partners are located on traditional Indigenous territories across Ontario. PCMCH is grateful for the opportunity to work on this land. Learn more about PCMCH
Reporting to the Executive Director of PCMCH in this newly created senior leadership role, the Director of Child and Youth Health is responsible for the development and delivery of provincial paediatric programs and initiatives that drive excellence in care, improve health outcomes and reduce inequities.
The Director will actively identify new and innovative opportunities for advancing quality and equity in paediatric care delivered across Ontario, working in partnership with government, provincial agencies, professional associations, child health regional networks, hospitals and other healthcare provider organizations, researchers, and patients and families. The Director will facilitate and implement change and encourage an environment that is open to finding creative solutions to persistent health system challenges. The successful incumbent will be an inspiring leader who will empower and support a team of program managers and program coordinators in the planning and execution of PCMCH's child and youth health initiatives. The Director will provide strategic oversight to specialized provincial paediatric programs and networks and key provincial committees at PCMCH including the Child and Youth Committee.
Here's What You'll Get to Do
Lead the planning, implementation and evaluation of innovative programs and initiatives to improve child and youth health, including steering the scope and approach, ensuring that project requirements, potential obstacles and outcomes are clearly understood and incorporated into the project plan, and the work is adequately resourced
Monitor emerging data, research, and issues to provide timely policy advice, launch new initiatives informed by expert input from the sector, and champion health system change
Manage a team of highly skilled and motivated program managers and program coordinators, employing a supportive and engaging leadership style that includes coaching, mentoring, and commitment to fostering a healthy and productive working environment
Establish and nurture relationships with subject matter experts and partner organizations, with a focus on aligning PCMCH's work with appropriate external opportunities
Oversee the operation of specialized provincial paediatric programs and networks such as Complex Care for Kids Ontario (CCKO), Ontario Paediatric Bariatric Network (OPBN), Paediatric Diabetes Network (PDN), and Cleft Lip and Palate/Craniofacial Dental Program (CLP/CP) to ensure that PCMCH is effectively fulfilling its accountabilities to the government and driving province-wide quality improvement
Manage $7M+ annual budget allocated to partner organizations for delivery of clinical care and quality improvement priorities
Oversee Secretariat support for the Child and Youth Committee (CYC) and other provincial committees, providing strategic and operational guidance to ensure the tables are effective in meeting their mandates and strategic goals
Collaborate with the Director of Health Equity and the Program Manager of Indigenous Health Equity and Engagement to action PCMCH's commitment to reconciliation and Indigenous health equity, bring lived and living experience perspectives to PCMCH's work, authentically engage with community partners, address social determinants of health, and make measurable gains in addressing inequities in Ontario's child and youth health system
Here's What You'll Need
Master's degree in health administration, public health, or another relevant field
Minimum of 5 years of experience in a people leadership role
Extensive knowledge and understanding of health system trends and players at the provincial level; experience in child health an asset but not required
Experience in quality improvement and development of best practice guidelines and resources
Strong commitment to and prior experience championing equity and inclusion
Excellent judgment, objectivity, and critical thinking skills
Demonstrated ability to work under pressure, meet deadlines, and successfully manage in a complex, fast-paced environment with multiple priorities
Experience building strong, authentic relationships and unifying diverse groups towards shared goals
Regulated health professional registration an asset but not required
Bilingualism (English and French) an asset but not required
Employment Type: Full-time, permanent, hybrid working model
PCMCH is committed to the achievement of equity, diversity and inclusion within Ontario's perinatal and child health system. This includes embedding equity and inclusivity into the work we do and into ensuring those who are involved in getting the work done reflect the diversity of the population and the needs of Ontarians. We welcome all individuals to consider being a part of our organization.
Link to Apply: https://career.sickkids.ca:8001/psc/CRPRD/CAREER/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=23960&PostingSeq=1
Apr 16, 2026
Full time
PCMCH Director of Child and Youth Health
This recruitment is being undertaken on behalf of the Provincial Council for Maternal and Child Health (PCMCH). PCMCH is a provincial organization hosted at SickKids with the mandate to provide evidence-based and strategic leadership for perinatal, neonatal, and paediatric health services in Ontario. The PCMCH office is located in Toronto, on the traditional territory of the Haudenosaunee, Wendat and Anishinaabek Peoples. PCMCH's members and partners are located on traditional Indigenous territories across Ontario. PCMCH is grateful for the opportunity to work on this land. Learn more about PCMCH
Reporting to the Executive Director of PCMCH in this newly created senior leadership role, the Director of Child and Youth Health is responsible for the development and delivery of provincial paediatric programs and initiatives that drive excellence in care, improve health outcomes and reduce inequities.
The Director will actively identify new and innovative opportunities for advancing quality and equity in paediatric care delivered across Ontario, working in partnership with government, provincial agencies, professional associations, child health regional networks, hospitals and other healthcare provider organizations, researchers, and patients and families. The Director will facilitate and implement change and encourage an environment that is open to finding creative solutions to persistent health system challenges. The successful incumbent will be an inspiring leader who will empower and support a team of program managers and program coordinators in the planning and execution of PCMCH's child and youth health initiatives. The Director will provide strategic oversight to specialized provincial paediatric programs and networks and key provincial committees at PCMCH including the Child and Youth Committee.
Here's What You'll Get to Do
Lead the planning, implementation and evaluation of innovative programs and initiatives to improve child and youth health, including steering the scope and approach, ensuring that project requirements, potential obstacles and outcomes are clearly understood and incorporated into the project plan, and the work is adequately resourced
Monitor emerging data, research, and issues to provide timely policy advice, launch new initiatives informed by expert input from the sector, and champion health system change
Manage a team of highly skilled and motivated program managers and program coordinators, employing a supportive and engaging leadership style that includes coaching, mentoring, and commitment to fostering a healthy and productive working environment
Establish and nurture relationships with subject matter experts and partner organizations, with a focus on aligning PCMCH's work with appropriate external opportunities
Oversee the operation of specialized provincial paediatric programs and networks such as Complex Care for Kids Ontario (CCKO), Ontario Paediatric Bariatric Network (OPBN), Paediatric Diabetes Network (PDN), and Cleft Lip and Palate/Craniofacial Dental Program (CLP/CP) to ensure that PCMCH is effectively fulfilling its accountabilities to the government and driving province-wide quality improvement
Manage $7M+ annual budget allocated to partner organizations for delivery of clinical care and quality improvement priorities
Oversee Secretariat support for the Child and Youth Committee (CYC) and other provincial committees, providing strategic and operational guidance to ensure the tables are effective in meeting their mandates and strategic goals
Collaborate with the Director of Health Equity and the Program Manager of Indigenous Health Equity and Engagement to action PCMCH's commitment to reconciliation and Indigenous health equity, bring lived and living experience perspectives to PCMCH's work, authentically engage with community partners, address social determinants of health, and make measurable gains in addressing inequities in Ontario's child and youth health system
Here's What You'll Need
Master's degree in health administration, public health, or another relevant field
Minimum of 5 years of experience in a people leadership role
Extensive knowledge and understanding of health system trends and players at the provincial level; experience in child health an asset but not required
Experience in quality improvement and development of best practice guidelines and resources
Strong commitment to and prior experience championing equity and inclusion
Excellent judgment, objectivity, and critical thinking skills
Demonstrated ability to work under pressure, meet deadlines, and successfully manage in a complex, fast-paced environment with multiple priorities
Experience building strong, authentic relationships and unifying diverse groups towards shared goals
Regulated health professional registration an asset but not required
Bilingualism (English and French) an asset but not required
Employment Type: Full-time, permanent, hybrid working model
PCMCH is committed to the achievement of equity, diversity and inclusion within Ontario's perinatal and child health system. This includes embedding equity and inclusivity into the work we do and into ensuring those who are involved in getting the work done reflect the diversity of the population and the needs of Ontarians. We welcome all individuals to consider being a part of our organization.
Link to Apply: https://career.sickkids.ca:8001/psc/CRPRD/CAREER/HRMS/c/HRS_HRAM_FL.HRS_CG_SEARCH_FL.GBL?Page=HRS_APP_JBPST_FL&Action=U&FOCUS=Applicant&SiteId=1&JobOpeningId=23960&PostingSeq=1
About The Ottawa Hospital
The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.
From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.
Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.
Position Information
The Director, Digital Solutions Infrastructure Services serves patients, families, TOH employees, physicians and regional partners. The individual will be an innovative, servant leader that leverages values to drive transformation. Working with government, industry leaders and local partners, the Director will position technology to enable advancing clinical practice, sound business functions and the academic/research mission for the Ottawa Hospital. A significant aspect of the role will be building out regional cyber security services to protect access to care for patients.
As integral member of the team reporting to the EVP/CDO, the role will contribute to innovation through digital solutions in support of the TOH patients/families requirement for safe and high quality health services, clinician/scientists quest for outcomes from research and the aligned to the academic mission. Adopting generative AI and robotic process automation solutions will improve the value of health services and create national firsts from the nation's capital. The Director will have opportunities to coach and mentor a team to bring digital innovation to TOH and our regional partners.
The Director, Digital Solutions Infrastructure Services provides architecture and design expertise for complex information technology systems, clinical/corporate systems, security solutions, and cloud-based architectures. The leader engages in consultation services to senior management on core systems and technology directions and deployments. The individual will provides guidance and recommendations on significant corporate investments and procurements. The leader will bring assurance of high value and sustainable digital architectures in support of patients and the full business of the academic health sciences centre serving Eastern Ontario.
Within their own team, the Director applies learning and accountability consistent with a just culture, provides staff with written instruction on safety precautions where appropriate, ensures that staff adhere to standards of safe work and patient care, and closes the loop on staff and patient safety issues to ensure continuous improvement.
Rotation/Shifts
Days, 8 hour shifts
Salary range
$158,248.35 - $192,529.35/ Annual
What you will do
Designs and implements short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements;
Participates in the development of IT strategies;
Engages with regional partners at the senior leadership level to support consolidated and coordinated technology solutions to build a digitally connected eco-system in support of caring for patients; this includes supporting business plans and a model of CRM support
Conducts research and makes recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts;
Establishes service level agreements with business units;
Develops, documents, communicates, and enforces a technology standards policy;
Develops, documents, makes recommendations, and communicates plans for investing in IT infrastructure, including analysis of cost reduction opportunities;
Develops and executes test plans to check infrastructure and systems technical performances. Reports on findings and makes recommendations for improvement;
Reviews new and existing IT projects, systems design, and procurement/outsourcing plans for compliance with IT standards and architectural plans;
Maintains in-depth knowledge of company's strategic business plans;
Provides architectural consulting expertise, direction, and assistance to systems analysts and IT cloud engineers;
Develops and manages an IT cloud infrastructure capacity plan;
Conducts research on emerging cloud technologies in support of infrastructure development efforts and recommends technologies that will increase cost effectiveness and infrastructure flexibility;
Designs, develops, and oversees implementation of end-to-end IT cloud integrated systems.
Performs security assessments, identifies gaps in existing security architecture, and recommends changes or improvements;
Designs security architecture elements to mitigate threats
Participates in risk assessments programs for new technologies and projects.
Utilizes secured configuration management processes;
Assists in developing a disaster recovery and business continuity plans. Identifies and prioritizes system functions required to promote continuity and availability of critical business processes such that in the circumstance of system failure critical business functions are restored or recovered promptly;
Leads the development of long-term vision, strategies, and roadmaps for storage servers and databases across the organization in conjunction with company objectives;
Works closely with operations, project management, application development, network security teams to develop scalable, maintainable, consistent, highly available storage architectures that meet business objectives and set relevant service-level agreements;
Performs capacity planning analysis and other needs assessments to inform storage architecture strategy;
Establish strategies for storage consolidation, centralization, and optimization to reduce downtime and costs while improving security and storage performance;
Designs redundant systems and policies for disaster recovery and archiving to ensure effective protection and integrity of storage appliances and stored data assets;
Provides direction and assistance to team members, direct reports and business owners;
Manages, develops and coaches a team of IT professionals. This includes recruit, retain, performance reviews, daily activities, and corrective action when necessary, building collaboration, partnership, and credibility;
Provides operational KPI's and reports to the Digital Solutions leadership team;
Manages the Incident, Change, and Problem management processes. Ensures they are being followed and reports on their effectiveness;
Manage both in-house and third-party service providers ensuring IT infrastructure services are available to the end users and ensuring the delivery of services and adherence to contract service level performance standards .
What you will bring
4-year Bachelor's degree in Information Systems, Computer Science, or a similar field or equivalent work experience;
Minimum of 2 of the following credentials/certification: CISSP, CCSP, ITIL Manager level, Project Management (PMP) or relevant equivalency;
Minimum of 10 years Managing , supporting and delivering IT infrastructure design (cloud technologies) and service delivery and operational excellence. Understanding and knowledge of Health industry best practices;
Minimum of 10 years of experience managing typical multi-tier architectures: web servers, caching, application servers, load balancers, and storage;
Minimum of five (5) years of leadership experience managing a team of technology professionals, ideally in a Healthcare IT environment;
Minimum of five (5) years of experience planning and implementing large scale IT improvement projects using industry frameworks (ITIL, CUSSO, etc.)
Ability to make sound and logical judgments.
Demonstrated leadership and personnel/project management skills. Strong interpersonal, written, and oral communication skills., with the ability to work and lead effectively across internal and external organizations;
Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations;
Ability to translate strategic goals/objectives into individual deliverables for direct reports;
Demonstrated ability to think strategically about business, product, and technical challenges;
Track record of successful Infrastructure projects.
What you can expect from us
The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.
We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.
The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.
Interested? Apply today!
Please submit your online application by 11:59 p.m. EST the day the job posting closes. It is mandatory that you provide a thoroughly completed application with all the necessary information to help us determine whether you meet the qualifications as outlined on the job posting. Failure to do so will result in being screened out of the competition. Thank you for your cooperation and assistance.
All TOH staff are accountable for providing quality and safe care to patients. The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact TOHRecruitment@toh.ca
Please submit your application for Job ID# 110754 via our Careers page at http://https://www.ottawahospital.on.ca/en/career-opportunities/ . We thank all those who apply but only those selected for further consideration will be contacted.
Apr 14, 2026
Full time
About The Ottawa Hospital
The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.
From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.
Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.
Position Information
The Director, Digital Solutions Infrastructure Services serves patients, families, TOH employees, physicians and regional partners. The individual will be an innovative, servant leader that leverages values to drive transformation. Working with government, industry leaders and local partners, the Director will position technology to enable advancing clinical practice, sound business functions and the academic/research mission for the Ottawa Hospital. A significant aspect of the role will be building out regional cyber security services to protect access to care for patients.
As integral member of the team reporting to the EVP/CDO, the role will contribute to innovation through digital solutions in support of the TOH patients/families requirement for safe and high quality health services, clinician/scientists quest for outcomes from research and the aligned to the academic mission. Adopting generative AI and robotic process automation solutions will improve the value of health services and create national firsts from the nation's capital. The Director will have opportunities to coach and mentor a team to bring digital innovation to TOH and our regional partners.
The Director, Digital Solutions Infrastructure Services provides architecture and design expertise for complex information technology systems, clinical/corporate systems, security solutions, and cloud-based architectures. The leader engages in consultation services to senior management on core systems and technology directions and deployments. The individual will provides guidance and recommendations on significant corporate investments and procurements. The leader will bring assurance of high value and sustainable digital architectures in support of patients and the full business of the academic health sciences centre serving Eastern Ontario.
Within their own team, the Director applies learning and accountability consistent with a just culture, provides staff with written instruction on safety precautions where appropriate, ensures that staff adhere to standards of safe work and patient care, and closes the loop on staff and patient safety issues to ensure continuous improvement.
Rotation/Shifts
Days, 8 hour shifts
Salary range
$158,248.35 - $192,529.35/ Annual
What you will do
Designs and implements short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements;
Participates in the development of IT strategies;
Engages with regional partners at the senior leadership level to support consolidated and coordinated technology solutions to build a digitally connected eco-system in support of caring for patients; this includes supporting business plans and a model of CRM support
Conducts research and makes recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts;
Establishes service level agreements with business units;
Develops, documents, communicates, and enforces a technology standards policy;
Develops, documents, makes recommendations, and communicates plans for investing in IT infrastructure, including analysis of cost reduction opportunities;
Develops and executes test plans to check infrastructure and systems technical performances. Reports on findings and makes recommendations for improvement;
Reviews new and existing IT projects, systems design, and procurement/outsourcing plans for compliance with IT standards and architectural plans;
Maintains in-depth knowledge of company's strategic business plans;
Provides architectural consulting expertise, direction, and assistance to systems analysts and IT cloud engineers;
Develops and manages an IT cloud infrastructure capacity plan;
Conducts research on emerging cloud technologies in support of infrastructure development efforts and recommends technologies that will increase cost effectiveness and infrastructure flexibility;
Designs, develops, and oversees implementation of end-to-end IT cloud integrated systems.
Performs security assessments, identifies gaps in existing security architecture, and recommends changes or improvements;
Designs security architecture elements to mitigate threats
Participates in risk assessments programs for new technologies and projects.
Utilizes secured configuration management processes;
Assists in developing a disaster recovery and business continuity plans. Identifies and prioritizes system functions required to promote continuity and availability of critical business processes such that in the circumstance of system failure critical business functions are restored or recovered promptly;
Leads the development of long-term vision, strategies, and roadmaps for storage servers and databases across the organization in conjunction with company objectives;
Works closely with operations, project management, application development, network security teams to develop scalable, maintainable, consistent, highly available storage architectures that meet business objectives and set relevant service-level agreements;
Performs capacity planning analysis and other needs assessments to inform storage architecture strategy;
Establish strategies for storage consolidation, centralization, and optimization to reduce downtime and costs while improving security and storage performance;
Designs redundant systems and policies for disaster recovery and archiving to ensure effective protection and integrity of storage appliances and stored data assets;
Provides direction and assistance to team members, direct reports and business owners;
Manages, develops and coaches a team of IT professionals. This includes recruit, retain, performance reviews, daily activities, and corrective action when necessary, building collaboration, partnership, and credibility;
Provides operational KPI's and reports to the Digital Solutions leadership team;
Manages the Incident, Change, and Problem management processes. Ensures they are being followed and reports on their effectiveness;
Manage both in-house and third-party service providers ensuring IT infrastructure services are available to the end users and ensuring the delivery of services and adherence to contract service level performance standards .
What you will bring
4-year Bachelor's degree in Information Systems, Computer Science, or a similar field or equivalent work experience;
Minimum of 2 of the following credentials/certification: CISSP, CCSP, ITIL Manager level, Project Management (PMP) or relevant equivalency;
Minimum of 10 years Managing , supporting and delivering IT infrastructure design (cloud technologies) and service delivery and operational excellence. Understanding and knowledge of Health industry best practices;
Minimum of 10 years of experience managing typical multi-tier architectures: web servers, caching, application servers, load balancers, and storage;
Minimum of five (5) years of leadership experience managing a team of technology professionals, ideally in a Healthcare IT environment;
Minimum of five (5) years of experience planning and implementing large scale IT improvement projects using industry frameworks (ITIL, CUSSO, etc.)
Ability to make sound and logical judgments.
Demonstrated leadership and personnel/project management skills. Strong interpersonal, written, and oral communication skills., with the ability to work and lead effectively across internal and external organizations;
Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations;
Ability to translate strategic goals/objectives into individual deliverables for direct reports;
Demonstrated ability to think strategically about business, product, and technical challenges;
Track record of successful Infrastructure projects.
What you can expect from us
The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.
We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.
The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.
Interested? Apply today!
Please submit your online application by 11:59 p.m. EST the day the job posting closes. It is mandatory that you provide a thoroughly completed application with all the necessary information to help us determine whether you meet the qualifications as outlined on the job posting. Failure to do so will result in being screened out of the competition. Thank you for your cooperation and assistance.
All TOH staff are accountable for providing quality and safe care to patients. The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact TOHRecruitment@toh.ca
Please submit your application for Job ID# 110754 via our Careers page at http://https://www.ottawahospital.on.ca/en/career-opportunities/ . We thank all those who apply but only those selected for further consideration will be contacted.
Director, Clinical Service Delivery – Strategic Leadership Opportunity at North Island Hospital - Comox Valley
The Opportunity
As part of Island Health's commitment to improve the health of our populations, you will work closely with the Communications and Public Relations team to ensure North Island Hospital - Comox Valley is well represented in local processes and recognized as an engaged and valued community partner.
Reporting to the Executive Director, Clinical Service Delivery and working in partnership with the Medical Director, you will be responsible for the overall operational management of programs and services for North Island Hospital – Comox Valley. You will champion patient-centred care, advance patient safety initiatives, and foster staff engagement, motivation, and support, while promoting best practices across your area to achieve the outcomes identified in the Island Health Strategic Plan.
You will establish the operational framework and infrastructure for program delivery and planning, and oversee the allocation and management of physical, human and financial resources, anticipating and responding to future changes that may impact service delivery.
What You Will Need to Apply
A level of education, training and experience equivalent to a master's degree (MA, MBA or MSN).
Ten years of progressive senior management experience in health care/program management.
Sound working knowledge of planning concepts related to budgetary, staffing, quality and strategic initiatives.
Demonstrated ability to lead change and to build and support management teams.
Please apply online: https://islandhealth.hua.hrsmart.com/hr/ats/Posting/view/227255
About Island Health
Island Health provides health and care services to more than 933,000 people across Vancouver Island, the islands in the Salish Sea and Johnstone Strait, and mainland communities north of Powell River. Our team includes more than 32,500 health care professionals, including nearly 3,200 doctors, nurse practitioners, midwives and dentists who comprise our Medical Staff. We are also supported by more than 1,500 adult and youth volunteers who contribute more than 70,000 hours of service annually, as well as 12 foundations and 19 active auxiliaries. Together, we deliver a wide range of health services across a large and geographically diverse region — including public health, primary care, home and community care, mental health and substance use services, acute hospital care and much more.
North Island Hospital – Comox Valley operates on the traditional, ancestral, and unceded territory of the K’omoks First Nation.
Island Health offers programs and services on the unceded and traditional territories of the Coast Salish, Nuu-chah-nulth and Kwakwaka'wakw Peoples.
Apr 14, 2026
Full time
Director, Clinical Service Delivery – Strategic Leadership Opportunity at North Island Hospital - Comox Valley
The Opportunity
As part of Island Health's commitment to improve the health of our populations, you will work closely with the Communications and Public Relations team to ensure North Island Hospital - Comox Valley is well represented in local processes and recognized as an engaged and valued community partner.
Reporting to the Executive Director, Clinical Service Delivery and working in partnership with the Medical Director, you will be responsible for the overall operational management of programs and services for North Island Hospital – Comox Valley. You will champion patient-centred care, advance patient safety initiatives, and foster staff engagement, motivation, and support, while promoting best practices across your area to achieve the outcomes identified in the Island Health Strategic Plan.
You will establish the operational framework and infrastructure for program delivery and planning, and oversee the allocation and management of physical, human and financial resources, anticipating and responding to future changes that may impact service delivery.
What You Will Need to Apply
A level of education, training and experience equivalent to a master's degree (MA, MBA or MSN).
Ten years of progressive senior management experience in health care/program management.
Sound working knowledge of planning concepts related to budgetary, staffing, quality and strategic initiatives.
Demonstrated ability to lead change and to build and support management teams.
Please apply online: https://islandhealth.hua.hrsmart.com/hr/ats/Posting/view/227255
About Island Health
Island Health provides health and care services to more than 933,000 people across Vancouver Island, the islands in the Salish Sea and Johnstone Strait, and mainland communities north of Powell River. Our team includes more than 32,500 health care professionals, including nearly 3,200 doctors, nurse practitioners, midwives and dentists who comprise our Medical Staff. We are also supported by more than 1,500 adult and youth volunteers who contribute more than 70,000 hours of service annually, as well as 12 foundations and 19 active auxiliaries. Together, we deliver a wide range of health services across a large and geographically diverse region — including public health, primary care, home and community care, mental health and substance use services, acute hospital care and much more.
North Island Hospital – Comox Valley operates on the traditional, ancestral, and unceded territory of the K’omoks First Nation.
Island Health offers programs and services on the unceded and traditional territories of the Coast Salish, Nuu-chah-nulth and Kwakwaka'wakw Peoples.