Location: Alberta, Canada
At Bayshore (www.bayshore.ca), we believe in creating special moments for our clients each and every day, whether at the bedside, on the phone or in the clinic. These moments touch the lives of our clients and our employees, and they guide the way we run our business. These moments inspire, change and encourage us. They are what we call the Bayshore difference.
Bayshore HealthCare is one of the country’s leading providers of home and community health care services and is a Canadian-owned company. Bayshore HealthCare has been a recipient of Canada’s Best Managed Companies award since 2006 and is an Imagine Canada Caring Company, committed to the communities we serve. Its five divisions, Bayshore Home Care Solutions, Bayshore Home Health (including Carepath), Bayshore Specialty Rx, Bayshore Integrated Care Solutions and Bayshore Staffing Services have the capacity to consistently deliver a wide range of offerings to our customers coast to coast.
With locations across the country, including more than 80 home care offices, 11 pharmacies and over 100 community care clinics, Bayshore has more than 18,000 staff members and provides care to over 350,000 clients annually. We are dedicated to enhancing the quality of life, dignity and independence of all Canadians, by providing customized care plans and solutions that allow clients to remain in the comfort of their own home.
Bayshore Home Care Solutions is a trusted provider of home health care services for government funders across Canada. We work together with health authorities, hospitals and health system planners to provide cost-effective, integrated care solutions. These innovative partnerships support better health outcomes and quality of life for patients and their families. For more than 50 years, Bayshore has enhanced the quality of life, dignity and independence of many Canadians. We are committed to achieving quality outcomes through best practices and collaboration.
The Regional Director of Operations, a key member of the Bayshore Home Care Solutions Senior Management Team and under the direction of the Executive Managing Director, oversees Area Directors and the overall operations of Branches and Clinics in the Region, to ensure ongoing client care quality, growth, effectiveness, and efficiency as Independent Business Units. In addition, the Regional Director will work with Area Directors to ensure that Bayshore HCS Branches and Clinics remain the employer of choice.
The Regional Director provides guidance to Area Directors with respect to sales and profit goals, succession planning and colleague development, operational and strategic planning, problem resolution and company promotion. In partnership with Area Directors, the Regional Director of Operations will identify opportunities for continuous improvement and innovation and will actively promote, lead and champion projects and operational initiatives with the aim of driving branch growth, operational excellence, colleague engagement, and client satisfaction.
Candidates must bring at least ten years of management experience within a complex, multi‑site health‑related environment, demonstrating success in business and strategic planning, financial analysis, human resource management, quality assurance, continuous improvement, and business innovation. The successful candidate will ideally possess substantial experience in homecare operations and a demonstrated passion for delivering high‑quality homecare services. The role requires a demonstrated ability to lead high‑performing teams, exceptional interpersonal skills, and the capacity to work effectively both independently and in collaboration with others. Candidates must also exercise sound judgment when engaging with clients, government partners, and staff. This role requires a BSc or BA in a health‑related discipline or equivalent experience, with an MBA preferred. Frequent travel in Western Canada is required.
To apply for this outstanding opportunity, please submit your application and related materials to Jim Stonehouse, Partner or Pamela Colquhoun, Partner via Kathy Luu, Senior Associate (kluu@boyden.com).
This is a current vacancy.
Bayshore is committed to a high quality and safe environment for both our staff and clients/patients. Dependent upon Provincial government regulations, and the position being applied for, new hires may be required to provide proof of vaccination against illnesses such as COVID-19, Hepatitis, Seasonal Flu etc. Please speak with the recruiter for Provincial and/or position specific requirements. Medical exemptions or any based upon Human Rights Code criteria will be considered on a case-by-case basis.
“At Bayshore Healthcare, our commitment to Equity, Diversity & Inclusion is our strength. This is how we bring our vision of being the difference in the lives of those we care for, work with and in our communities. We have a great sense of pride in creating a culture of belonging, where individual differences are embraced and celebrated, through programs, resources and policies that support each individuals purpose, potential and wellbeing.”
At Bayshore Healthcare Ltd., and its subsidiaries, we are committed to fostering an inclusive workplace and operate in full compliance with all Provincial and Territorial legislation pertaining to Human Rights Codes and Accessibility requirements. To ensure continued compliance throughout the recruitment and selection process, we encourage candidates to disclose any accommodation needs they may have.
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