Chief Clinical Informatics Officer

Title: Chief Clinical Informatics Officer (CCIO)

Department: CIO, EVP Patient Care & CNE, EVP Medical/Academic & Chief of Staff               

Hours of Work: One (1) Full-time position, Days

Pay Band: $151,027.75 - $181,232.38 per annum + pension/benefits

Union: Non-Union                                                                                    

Location: Kingston General Hospital or Hotel Dieu Hospital Sites 

PRIMARY FUNCTION

The Chief Clinical Informatics Officer (CCIO) is responsible for the clinical adoption of the Lumeo Hospital Information System (Lumeo) at Kingston Health Sciences Centre (KHSC), ensuring its successful adoption, sustainment, optimization, enhancement, and expansion. The CCIO leads efforts to optimize the system’s clinical utility, identify innovative opportunities, and integrate research-driven insights into digital health operations and is accountable for leading change management initiatives, ensuring efficient technology adoption, and driving organizational digital transformation. Along with the Chief Medical Information Officer (CMIO), EVP Patient Care, Chief Nursing Executive, Regional VP Cancer Care, Chief of Staff and EVP Medical/Academic and VP and Chief Information Officer (CIO), the CCIO serves as a primary clinical informatics advocate within the regional Lumeo team, working closely with the regional Chief Interprofessional Practice Officer (CIPO), regional Chief Medical Information Officer (CMIO), Regional VP – Digital Health Systems and Regional Director – Operations and Implementation Strategy to ensure KHSC’s priorities, issues, and optimization efforts are recognized and advanced at the regional level. The CCIO, in partnership with the CMIO, represents KHSC in regional discussions and governance structures, ensuring both clinical and physician informatics priorities are effectively managed and communicated.

The CCIO leads the KHSC informatics team, including support for nursing, allied health, pharmacy, laboratory, radiology, and other support services. They also work in close collaboration with the CMIO to support physician informatics priorities, ensuring that physician-related hospital information system needs are effectively coordinated and addressed.

The CCIO reports directly to the VP and CIO, with dotted-line accountability to the EVP Patient Care, Chief Nursing Executive, Regional VP Cancer Care and the Chief of Staff and EVP Medical/Academic, facilitating seamless collaboration with KHSC’s clinical leadership. This role requires a deep understanding of how clinical workflows and hospital systems integrate to ensure that informatics solutions are clinically relevant, operationally and technically feasible, and aligned with KHSC and regional Lumeo strategic objectives.

While broad informatics responsibilities may be required, the primary focus of this role is Lumeo HIS leadership and sustainment within KHSC and advocating for its optimization and enhancement at the regional level.

As an employee, the CCIO must demonstrate an awareness of and be responsible for actively promoting and supporting patient and family centered engagement and care.

RESPONSIBILITIES & DUTIES INCLUDE:

Leadership & Regional Advocacy for Lumeo HIS:

• Along with the CMIO, serves as KHSC’s primary representative for all clinical matters related to Lumeo HIS at the regional level.
• Advocates for KHSC’s HIS priorities at the Lumeo regional team level, ensuring that local requirements, enhancements, and optimizations are recognized, prioritized, and addressed.
• Works closely with the KHSC CMIO, regional CIPO, and regional CMIO to align KHSC’s Lumeo-related needs with regional direction.
• Participates as KHSC’s representative on the Regional Change Control Board and Regional Integrated Clinical Advisory Committee, ensuring local concerns and innovation efforts are represented in regional discussions.
• Leads local Lumeo HIS governance efforts, ensuring KHSC’s clinical, operational, and digital transformation goals are aligned and achieved.

Clinical Engagement & HIS Sustainment:

• Leads KHSC’s transition from implementation to sustainment for Lumeo HIS, ensuring structured support models are in place.
• Chairs meetings with clinical program dyads, executive leaders, and informatics teams, gathering and prioritizing KHSC’s Lumeo HIS needs.
• Works with nursing, allied health, pharmacy, lab, radiology, professional practice, patient safety and quality and support services to ensure seamless integration of workflows within Lumeo HIS.
• Engages with clinical leaders to ensure that digital transformation aligns with clinical objectives and real-world operational needs.
• Develops and implements change management strategies to facilitate the smooth adoption of HIS and other digital tools.

Coordination & Informatics Support for CMIO & Physician Informatics

• Works in close collaboration with the CMIO to support physician-related hospital information system priorities.
• Provides administrative and informatics coordination support to the CMIO and physicians.
• Assists in the implementation and optimization of digital workflows, clinical documentation, and decision support tools for physicians.
• Works with the informatics team to ensure physician informatics needs are supported within KHSC’s governance structure.

Relationship Building & Stakeholder Engagement:

• Builds and maintains strong relationships with KHSC leaders, clinical leadership, and informatics team, ensuring alignment between digital strategies and operational needs.
• Establishes partnerships with regional Lumeo stakeholders, including the CIPO, CMIO, and Regional Director – Operations and Implementation Strategy, and Regional VP – Digital Health Systems, to ensure KHSC’s priorities are well-integrated within regional initiatives.
• Engages local and regional governance bodies to facilitate effective decision-making and prioritization.
• Ensures collaboration between KHSC clinical leadership, the informatics team, and the local CIO Portfolio team, ensuring seamless coordination of issue resolution, system enhancements, and ongoing optimization efforts.

Implementation Leadership & Continuous Improvement:

• Leads the implementation, issue resolution, evaluation, and enhancement implementation of Lumeo HIS within KHSC.
• With CMIO, oversees standardization of clinical workflows, documentation templates, and order sets.
• Collaborates with clinical leaders, frontline staff, physicians and CIO Portfolio team to resolve system usability challenges.
• Identifies inefficiencies in clinical workflows using data analytics, artificial intelligence, and machine learning.

NOTE - The above duties are representative but are not to be construed as all-inclusive. A full job description is available by email to Careers@kingstonhsc.ca

BASIC QUALIFICATIONS:

• Requires completion of a Masters degree or completion of a University degree and a professional designation (preferred)
• Regulated Health Professional in good standing with professional regulatory body (preferred)
• Formal certification in Clinical Informatics or equivalent (preferred)
• 5-7 years in clinical practice, clinical informatics, or health information systems, 3 years in a leadership role
• In-depth knowledge of clinical informatics, particularly clinical systems (e.g., Lumeo), and its application to healthcare systems and clinical workflows, including knowledge of KHSC clinical workflows.
• Strong understanding of the healthcare environment, including trends in digital health, clinical transformation, and sufficient knowledge of information technology to provide informed advice, with a focus on improving patient care through clinical systems (e.g., Lumeo).
• Proven experience in leading clinical informatics initiatives, including strategic planning, aligning informatics solutions with clinical needs, and driving successful implementations across complex healthcare environments.
• Outstanding leadership and management skills, including the ability to build relationships, influence key stakeholders, manage conflict, and resolve complex issues in a collaborative manner.
• Demonstrated ability to work closely with clinical leaders, physicians, and regional partners to align digital health strategies with organizational goals and ensure effective adoption of clinical systems (e.g., Lumeo).
• Exceptional communication skills, including the ability to present complex technical information in a clear and actionable manner to diverse stakeholders.
• Strong resource management and financial skills to prioritize initiatives and manage budgets while achieving clinical and operational outcomes.
• Emotional intelligence and critical thinking to navigate organizational challenges, influence decisions, and drive positive change across KHSC clinical teams, support services, and with the regional clinical system (e.g., Lumeo) team and partner organizations.
• Expertise in clinical systems (e.g., Lumeo) and related clinical informatics tools, including their use in optimizing clinical workflows and supporting clinical transformation initiatives.
• In-depth understanding of healthcare systems, clinical programs, and hospital operations, with the ability to integrate informatics solutions that improve patient care and operational efficiency.
• Knowledge of regulatory requirements and best practices in healthcare informatics, ensuring compliance with relevant laws and standards.
• Ability to engage with regional partners and internal stakeholders to define clinical needs and shape clinical system strategies (e.g., Lumeo) that align with both local and regional priorities.
• Experience in assessing clinical requirements, identifying risks, and providing recommendations based on a solid understanding of clinical system functionality (e.g., Lumeo) to ensure that clinical objectives are achievable within the system’s capabilities.
• Satisfactory criminal background check with vulnerable sector search

PHYSICAL REQUIREMENTS:

The applicant must be able to meet the physical demands of this position.