Director, Data Quality and Information Management

  • ICES
  • ON
  • Jan 21, 2025
Full time

Job Description

Data. Discovery. Better Health.

ICES is a world-leading health research and analytics institute. With a wealth of data and analytic expertise, we create trusted evidence that has changed health policy and practice and helps ensure better health for all. 

Ready to discover more with us? Join our outstanding, collaborative team where your skills, knowledge and curiosity are valued and can change the future of health care.

At ICES, we recognize what matters most to our employees. Some of the great benefits of working at ICES include:

  • Flexible remote work arrangements anywhere in Ontario
  • Competitive Compensation
  • Comprehensive Benefits Program
  • HOOPP Pension Plan (Defined Pension)
  • Employee Assistance Program and Dialogue Well Being Program
  • Generous vacation, float and caregiver days for all employees
  • Education Fund and Dedicated Education Days
  • Holiday Closure
  • Perkopolis Employee Discount Program

Introduction:

Reporting to the Senior Director, Research, Data and Financial Services, the Director, Data Quality and Information Management (DQIM) assumes overall responsibility for the integration of all health administrative data and other data at ICES.  The Director, DQIM also oversees the work of making data research-ready; data quality initiatives; and other data science and related initiatives.

Responsibilities of the position include, but may not be limited to:

  1. Oversees and ensures appropriate resources allocation for data integration and data quality activities, including business case development;
  2. Responsible for the overall vision, direction and performance of the DQIM team, and its alignment with ICES strategic priorities;
  3. Oversees the import, integration, assessment and governance of all data collected by ICES through any means, including those collected through Data Sharing Agreements, publicly available sources and primary data collection. Oversees the data transfer process, encryption of health numbers, suppression of direct personal identifiers, controlling access, monitoring and auditing of usage and data quality assessment activities, and implementation of the data destruction policy;
  4. Works closely with the Director, Cybersecurity and the Director, Privacy and Legal Office to ensure that all ICES policies, standards and procedures for collection, use and disclosure of personal health information and personal information meet or exceed industry standards for privacy and security;
  5. Develops and maintains ICES DQIM policies, standards and procedures. Provides input on ICES policies, standards and procedures developed by other ICES departments;
  6. Responsible for developing and monitoring the DQIM business plans and budgets;
  7. Supervises and coaches managers and specialists in their responsibilities including administering the yearly performance evaluation cycle, acting as mentor, and providing ongoing professional development opportunities;
  8. Oversees data documentation, data insights and the communication of data issues;
  9. Works with the Project Management Office to lead and/or support corporate initiatives, including development of or enhancements to data environments;
  10. Contributes to ICES standing committees including Operations, Data Integration and Strategy Committee, and Research and Analytic Environment (RAE) Operations;
  11. Supports capacity planning for data storage requirements;
  12. Responsible for efficiently managing DQIM resources and maintaining Service Level Agreements (SLAs) to serve stakeholders and users;
  13. Acts as a Data Covenantor;
  14. Other duties as may be assigned within the scope of this position.

Knowledge, skills and abilities required: 

  • Master’s degree in Data Science, Health Sciences or related field;
  • Minimum of 8 years relevant experience of which 5 years include managerial experience in a research and/or health care setting;
  • Extensive understanding of the concepts of health services research, record linkage, and data science;
  • Extensive understanding of privacy and confidentiality requirements per ICES polices and standards and PHIPA;
  • Strong understanding of how to use administrative data in health services research;
  • Comprehensive understanding of the issues in the field of Data Quality;
  • Excellent organizational skills;
  • Ability to supervise and coach a team of technical professionals;
  • Excellent understanding of data governance and data security management practices;
  • Ability to respond to changing project/organizational/external environment needs including evolving technology, data privacy, security and risk management imperatives;
  • Superior interpersonal, written and oral communication skills and presentation skills. Ability to establish and develop professional working relationships with a broad range of internal and external stakeholders;
  • Demonstrated initiative and decision-making abilities; demonstrated ability to problem-solve and function independently, and to work to resolve conflict.

 

This is a full-time opportunity at ICES Central. Successful candidate must reside within Ontario while working remotely and able to come into the office if required from time to time. There may be instances where in-person meetings are requested; however, ICES continues to support Flexible remote work arrangements anywhere in Ontario.

Security clearance may be required.

Interested candidates should submit their resume and cover letter detailing how their knowledge, skills and abilities match the scope of this position.

ICES is committed to ensuring equity in employment. Our goal is to attract, develop, and retain highly talented employees from diverse backgrounds allowing us to benefit from a wide variety of experiences and perspectives. ICES strongly encourages applications from candidates from equity-deserving communities including but not limited to First Nations, Métis, Inuit, Black and racialized, 2SLGBTQIA+, and persons with visible and non-visible disabilities.

ICES is committed to providing accessible employment practices, in compliance with the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). Applicants are asked to make accommodation requests to ICES and we will make every effort to ensure that accommodation requests are met throughout the recruitment process.

We thank all applicants for their interest in working at ICES. Due to the volume of applications received, only applicants being considered for the position will be contacted for further discussions.

Job Category

Digital Health Executive, Director, Information Technology

City

Toronto