Clinical Program Director, Women’s and Children’s Health Program

Position:  Clinical Program Director, Women’s and Children’s Health Program

Status:  Permanent, Full Time

Department: Patient Care Services, Women’s and Children’s Health Program

Posted Date: Friday November 1, 2024 – Friday November 15, 2024 at 11:59PM EST

Base Rate:  $135,900 – $203,900 (salary band placement to commensurate with experience)

Trillium Health Partners (THP) is one of the largest community-based acute care facilities in Canada. Comprised of Credit Valley Hospital (CVH), Mississauga Hospital (MH), Queensway Health Centre (QHC), and in addition to several satellite locations, THP serves the growing and diverse populations of Mississauga, West Toronto, and surrounding communities, and is a teaching hospital affiliated with the University of Toronto and other academic institutions. The THP Institute for Better Health (IBH), focuses on population health through applied research, supporting innovation to improve patient outcomes and create a sustainable health care system.

Our Mission: A New Kind of Health Care for a Healthier Community

When we set out to build a vision for our future, we connected with our community - patients, families, visitors, professional staff, staff, learners, and volunteers. Our mission - a new kind of health care for a healthier community – envisions an inter-connected system of care, organized around the needs of people, inside and outside the hospital. The foundational goals of our strategic plan - quality, access, sustainability, and equity – are part of everything we do.

At THP, we are relentless in our aim to provide high quality, compassionate care to our community and we take immense pride in fostering an accessible and inclusive environment where all are welcome and treated with respect and dignity. Within multi-disciplinary and inter-professional care models, we are all jointly accountable for contributing to a healthy and safe environment that supports healing and promotes excellence in patient care by prioritizing both patient safety and the well-being of our people. As an organization, we are actively working with intention to become anti-racist.

If you are passionate about service, motivated to improve the health of a diverse community, and committed to having a impact on the health of women, children, and equity-deserving groups, consider joining our Better Together team!

THE OPPORTUNITY

In September 2023, THP and the Government of Ontario announced that the future Peter Gilgan Mississauga Hospital (PGMH) at THP will be home to the first community-based Women’s and Children’s Hospital in Ontario. In May of 2024, the Shah Family Women’s and Children’s Hospital was named in recognition of a monumental gift to the community from the Shah Family Foundation.  This new hospital will be an integral part of an integrated system of care for children, women and those who identify outside the gender binary, including those who are members of equity-deserving groups, and will transform the health of our community for generations to come.

As we plan for this new build, we will continue on our integration journey to create one patient and one provider experience by temporarily collocating all birthing, postpartum, neonatal intensive care, and paediatric inpatient activity to CVH until the opening of the new hospital. This consolidation of services is planned for 2025. The Clinical Program Director (‘Director’), in partnership with the Vice President for the Shah Family Women’s and Children’s Hospital and Chief & Medical Director for the Women’s and Children’s Health Program (‘Program’), will form the basis of the leadership team that will lead this transformation.

THE PROGRAM

The Program - complex, cross-sectoral, multi-sited, and with an annual funding envelope of ~$45M - is one of the largest community-based women’s and children’s programs in the country. The Program is comprised of Level 2C Birthing Suites and Postpartum Services (~8500 births per year); Inpatient Paediatrics (35 beds); Level 2C Neonatal Intensive Care Units (48 beds in total); a full suite of Women’s and Children’s outpatient specialty and subspecialty services; Women’s and Children’s surgical services; community-based Infant and Child Developmental and Behavioural services; and a regional Sexual Assault and Domestic Violence service.  To deliver on Program goals, the Women’s and Children’s teams work closely and collaborate with all other clinical programs (Surgery, Oncology, Mental Health, Emergency, ICU and Respiratory Therapy, Anaesthesia, etc.), clinical support services (Lab Medicine and Genetics, Diagnostic Imaging, Pharmacy, etc.), and enabling partners (Professional Practice, Finance, Quality, HR, Decision Support, etc.).   

THE POSITION

The Director works in close partnership the Chief & Medical Director to co-lead to advance the integration of women’s and children’s services across THP while ensuring the provision of the highest possible quality of patient care, inclusive of striving for a consistent and exceptional patient and family experience. The Director has accountabilities internally (within the Program and corporately) and externally (with partners across and linked to the Women’s and Children’s health system, including the Mississauga Ontario Health Team).

The Program leadership dyad (the Director and Chief & Medical Director) is responsible for the translation of the THP mission into all aspects of Program planning and for ensuring the delivery of safe, evidence-informed patient care practices in alignment with our goals of quality, access, sustainability, and equity. Together, the dyad is accountable for delivering on HR strategies aimed at fair, diverse, and equitable recruitment and retention of staff and professional staff. The Director is also accountable to co-lead the team to meet deliverables outlined in the annual corporate workplan (e.g. planning and implementation of Major Projects such as Trillium HealthWorks or OneTHP Human Resources Information System (HRIS)).

Reporting to the Director at the Program level are seasoned Patient Care Managers, Clinical Educators, and Nurse Practitioners. The Director also works in close collaboration with Professional Staff (Physician and Midwifery) leaders in both the Women’s and Children’s Divisions. Corporately, the Director works in partnership with other director peers across both Patient Care Services and Enabling Services and participates in/leads various corporate initiatives.

KEY DELIVERABLES

• Co-lead the development and implementation of an Operational Readiness Plan to support Program integration of services to CVH: 
  • This includes setting and sequencing priorities, and embedding intentional change management, engagement, and communication strategies within and across the Program, across THP, and with members of the community and our health system partners.
  • Advance gynaecologic services and women’s health for our community.
  • Ensure alignment with academic and research commitments
  • Build sustainability and quality improvement plans, linked to planning for occupancy in the new Shah Family Women’s and Children’s Hospital
• Provide effective and visible leadership within and outside the Program:
  • Role-model leader standard work and living values of excellence, compassion, and courage
  • Create development and succession plan for direct reports to ensure joy in work and sustainability/business continuity
  • Demonstrate strategic and critical thinking, and ability to achieve results
  • Instill confidence among staff, professional staff, and patients and families through both proactive planning and responsiveness to urgent and emerging issues
• Co-lead and co-design the development of an annual Program workplan:
  • Aligned to corporate goals and priorities, the workplan is focused on sustaining all aspects of clinical excellence, while developing and supporting the team to achieve success in attaining Program and personal/professional goals.
  • Set annual goals to advance interprofessional education, research, and innovation across the Program
  • Create plans for co-creation of services with patient and family partners
• Drive performance, quality improvement, and patient and family-centred care:
  • Leverage data - internal (THP databases and dashboards such as Compass, Pulse, Patient Experience, Opinion Survey, population health data, etc.) and external (BORN (Better Outcomes Registry & Network), CIHI (Canadian Institute for Health Information), etc.) to inform decisions, priorities, and planning.
  • Develop and achieve SMART goals focused on quality (corporate (QIP) and Program performance); sustainability (budget, HR); our people (engagement); and THP Major Projects (currently Trillium HealthWorks and OneTHP People Experience, HRIS)
• Develop and nurture strategic alliances and partnerships:
  • Internal and external to THP and across the continuum of women’s and children’s health, driving towards continued integration, Program excellence, integrated care models, and system innovation

THE IDEAL CANDIDATE

 The successful candidate possesses the following experience, skills, attributes, and capabilities:

• A minimum of seven years of progressive operational leadership experience in healthcare and is a member in good standing with a regulated health profession
• Demonstrated effective strategy translation and operational leadership in a large/complex program with the ability to lead and inspire people and teams to drive quality, sustain excellence, and transform care
• Demonstrated ability to think critically, achieve results, lead effectively. Elevated level of political acuity and confidence. Strong self-awareness and emotional intelligence.
• Proven record of accomplishment of developing self and others, and leading with compassion, excellence, courage, and integrity
• Excellent skill in both written and oral communication. Excellent prioritization and judgment, and ability to excel in a busy and dynamic work environment.
• Record of accomplishment of building and establishing trust in high change environments
• Clinical experience in the areas of Women’s and Children’s Health is a strong asset
• A Masters prepared clinician leader is strongly preferred

Additional Requirements:

• Travel between the 3 main sites of Trillium Health Partners is required.

To pursue this career opportunity, please visit our website: www.trilliumhealthpartners.ca 

Notes to applicants: 

If you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code to consider this opportunity.

Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage.  To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.

In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required. 

 Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. Trillium Health Partners is recognized under the French Language Services Act.

 As a condition of employment, we require all staff to be fully vaccinated for COVID19, in addition to other vaccinations required by the Public Hospitals Act.