Patient Care Manager II - Operating Room and Related Services - Peri-Operative Areas

Summary of Duties

Reporting to the Director of OR and Related Services, the PCM position will be responsible for but not limited to leadership for the Post Anesthetic Care Unit, Surgical Short Stay Unit, High Intensity Surgical Short Stay Unit and in the Same Day Admission in collaboration with all members of the Perioperative Team.

The successful candidate will utilize their exceptional planning, budgeting, and problem-solving skills to develop Perioperative processes, manage staff, and enhance operational efficiencies for optimal interdisciplinary team performance. The Patient Care Manager will lead, support, and facilitate the implementation of evidence-based practices to ensure excellence in the delivery of patient care.

The Patient Care Manager will demonstrate a strong drive to achieve results, working towards unit outcomes and setting goals and priorities that maximize resource use. They will inspire and empower staff to work towards common goal, vision, excellence in patient care, and facilitating the achievement of operational and patient focused care objectives.

The role includes creating a supportive environment for patients and staff, facilitating staff and inter-professional team collaboration, managing budgets, human and material resources, within a quality management framework.

Qualifications/Skills

• Recognized Master’s degree required
• Minimum of 3 years recent management experience required.
• Minimum of 5 years Perioperative/Critical Care related experience required
• Demonstrated leadership and quality improvement initiatives
• Proven management skills including financial, human resources, quality improvement, project planning and risk, change management, evaluation and utilization management skills
• Ability to work effectively and demonstrates composure under pressure/ stressful conditions and to meet multiple and competing deadlines
• Expertise in the planning and management of large capital projects
• Proven organizational, interpersonal, and communication skills
• Proven ability to problem-solve and critically analyze issues
• Demonstrated commitment to Patient-Focused Care and proven interpersonal skills
• A coaching and empowering style of management
• Demonstrates ability to work in a team environment and collaborates with others in assisting with the delivery of care to patients
• Proven knowledge and skills with daily patient flow activities
• Has knowledge of applicable legislation affecting human resources (i.e. Human Rights, Employment Standards, Occupational Health & Safety Act)
• Demonstrated success in establishing, leading and maintaining positive change and continuous quality improvement
• Demonstrated ability to plan, organize, set and accomplish goals and objectives in a complex fast paced team environment.
• Proven leadership, coaching, team building, conflict resolution and decision–making skills
• Working knowledge of computers (i.e. MS Word, Outlook, etc)
• Current certificate of competence from the College of Nurses of Ontario