Director, Supportive Living and Community Participation Supports - Central West Specialized Developmental Services

  • Oxenham Consultants Inc.
  • Jun 24, 2024
Full time Director

Job Description


Introducing Our Visionary Leadership Opportunities! 

As our agency in the developmental services sector evolves, so does our leadership team.

We are on the cusp of exciting change, and we are seeking dynamic, forward-thinking Directors to join us in shaping the future.

Our commitment to growth extends beyond our mission—we are investing in our leaders’ development. With a focus on diversity, equity, and inclusion, we are crafting competencies that reflect our values. Through a blend of on-the-job learning, coaching, and formal training, we are nurturing talent that breaks barriers and drives impact.

Join us as we redefine what’s possible. Be part of a team that’s not just leading change but embodying it.

Learn more about our agency and apply today for either of these two new opportunities: Director, Supportive Living & Community Participation Supports OR Director, Community Programs.

The Opportunity:  Director, Supportive Living & Community Participation Supports

Organization:       Central West Specialized Developmental Services (CWSDS)

Reports to:           Vice President, Operations

Location:              Oakville, Ontario

We, *Oxenham Consultants Inc., in partnership with Central West Specialized Developmental Services (CWSDS), are seeking a Director, Supportive Living & Community Participation Supports, who possesses exceptional operational skills to manage their supportive living homes and oversee their Community Participation Support programs.

If you are a strategic thinker who leads by example…

If you are an operations leader with proven success in the effective delivery of community participation initiatives, driving customer satisfaction and continuous improvement in service delivery….

If you have the innate ability to build positive stakeholder relationships, amidst adapting to the ever-changing landscape of developmental services sector… 

If you have experience in creating and implementing innovative programs leading to performance enhancements in the not-for-profit and/or health sector…

…then, we would welcome the opportunity to have a discussion with you….

The Organization:

A registered not-for-profit charitable organization, with a total revenue of $40 million, CWSDS is primarily funded by the Ministry of Children, Community and Social Services and is governed by a volunteer Board of Directors. With a team of 325 clinical and professional employees, serving over 70 families of people in 14 supportive living homes, they also support approximately 9000 people through their community support programs in Halton, Peel, Dufferin and the Waterloo and Wellington regions.

As one of a few agencies in the province that specializes in very complex cases, CWSDS uses a bio psychosocial approach to care, treatment and service. This includes behavior therapy, occupational therapy, physiotherapy, nursing, speech language pathology, and other specialized programs, as well as the consultation services of psychiatric and other health care providers specialized in developmental services and dual diagnosis.

The Role

The Director, Supportive Living & Community Participation Supports demonstrates the values of CWSDS in their work, providing guidance and leadership to ensure that all supportive living and community participation supports meet designated outcomes, as outlined in the strategic plan and demonstrating CWSDS’s values in their work. This position involves:

Strategic Planning & Program Delivery: Develop, review and refine program deliverables to ensure measurable outcomes, whilst ensuring that the strategic plan of CWSDS is implemented and all related outcomes, with respect to supportive living and community participation supports are met with, innovatively and cost-effectively.

Stakeholder Relationships: Pro-actively foster professional relationships, internally and externally, be it, with people supported and their families, healthcare professionals, educators, government, and/or volunteers. Establish collegial support with peers in the Clinical Support and Treatment team, setting expectations and best-in-class service standards.

Developing and Leading: Cultivate open communications and create a culture of transparency and accountability, as well as develop opportunities to establish an environment of continuous learning and staff empowerment

Change Management: Identify trends and relevant changes in the service system, government, society, and community, that may have an impact on CWSDS, and develop action plans that mitigate risk.

Operations: Participate in annual budget creation, oversee the effective allocation of financial resources and expenditures within budget limitations, demonstrating sound measurement, planning and control mechanisms.

Key Selection Criteria

Professional Experience/Qualifications

  • 5-7 years of progressive management and leadership experience in a health care, social services, and/or developmental services (DS) sector.
  • Strong understanding of intellectual and developmental disabilities, psychological and behavior-related issues and appropriate intervention protocols is an asset.
  • Experience in a 24/7 unionized work environment. Possess a thorough working knowledge of collective agreements and grievance procedures.
  • Thorough understanding of DS and related governmental regulations, including quality standards and legislation related to children, adults and seniors.

Personal Characteristics, Skills and Competencies

  • Demonstrated leadership ability, able to lead teams with a collaborative approach.
  • Strong critical thinking skills – able to assess situations from a strategic point of view.
  • Self-motivated and proactive, with excellent organizational skills.
  • Demonstrated financial/budgeting experience.
  • Strong interpersonal, communication and relationship building skills.
  • Innovative and creative in problem solving.
  • Strong conflict resolution, mediation and decision-making skills.


  • Bachelor’s degree in Human Services, Social Services, Psychology, Behavior Management or other related healthcare field or equivalent education;
  • Member of a regulatory college preferred (e.g., social work, nursing); 
  • Evidence of continuous professional and personal learning.

Equal Opportunity & Accommodation

CWSDS is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or any other basis protected by law.

CWSDS is committed to providing a barrier-free work environment in concert with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, CWSDS and Oxenham Consultants Inc. will make accommodations available to applicants with disabilities upon request during the recruitment process.

While we appreciate all applications we receive, only candidates under consideration will be contacted.

Please apply no later than July 15, 2024 by submitting your resume, a letter of interest captioned

CV-OXCWSDSDIR1-LNGW and salary history/expectations to:

*About Oxenham Consultants Inc

Oxenham Consultants Inc is a global executive search/recruitment and talent management firm head-officed in Toronto. We work with companies and candidates across diverse industries in local and global markets in private, public and not-for-profit sectors to provide one-of-a-kind talent solutions under our integrated Total Talent Stewardship™ program, comprising: Talent Acquisition, Talent Retention, Talent Analytics and Employer Branding. Our track record over the last 24 years has been to help companies build sustainable results leveraging their most valuable asset – their people. 

Job Category



Oakville, ON