Full Time Director, Quinte Children’s Treatment Centre

Quinte Children’s Treatment Centre (QCTC) is one of 21 Children’s Treatment Centres in Ontario, providing a range of child development and rehabilitation supports for children and youth with special needs and their families. QCTC is part of Quinte Health, with segregated funding received from the Ministry of Children, Community and Social Services. The centre offers a range of services to support child development and rehabilitation for children and youth with special needs, and their families. Services include rehabilitation supports (Occupational Therapy, Physiotherapy and Speech Language Therapy) for preschoolers and school-aged children in home, school, and community settings; Social Work, Psychometry and Medical Services; System Navigation; Coordinated Service Planning; and Fetal Alcohol Spectrum Disorder Workers. QCTC is an Autism Diagnostic Hub as well as a SmartStart Hub - a clear entry point to service for families and caregivers who are concerned about their child/youth’s development, and their day-to-day functioning related to development.

Quinte Health is a progressive and integrated system of four hospitals working with partners to provide exceptional care to their local communities. Care is provided through four sites – Belleville General Hospital, North Hastings Hospital, Prince Edward County Memorial Hospital and Trenton Memorial Hospital – and includes four emergency departments, operating rooms at three hospitals, a rehabilitation day hospital, Children’s Treatment Centre, ambulatory care clinics, community mental health programs and a range of diagnostic services. There are inpatient beds for acute medical patients, intensive care, obstetrics, paediatrics, mental health, complex continuing care, rehabilitation, and surgery. With fantastic restaurants, a thriving arts and culture scene and more than 40 wineries, the Quinte region is an excellent place to live. The array of parks, picturesque beaches, golf courses and waterfront trails, provide plenty of opportunity for outdoor adventure. This dynamic, growing community offers affordable housing in both urban and rural settings and is an easy commute to larger centres such as Toronto, Kingston, Ottawa and Montreal. Visit www.bayofquinte.ca to learn more about the region.

Position Summary

Reporting to the Vice President and CNE, the Program Director has accountability for the development and delivery of “exceptional care inspired by you” and achieving results reflecting the Children Treatment Centre Program. As a Children’s Treatment Centre (CTC) within a hospital, QCTC is unique within Quinte Health in a number of ways. These include separate funding and associated provincial sector involvement, unique culture and brand, and a separate client record. QCTC is the Coordinating Agency for children and youth with special needs in Hastings and Prince Edward Counties. The Program Director is responsible for the strategic and operational leadership of QCTC. Responsibilities include establishing the strategic direction of the centre in alignment with the strategic direction of Quinte Health; government and community relations; responding to and creating opportunities for purposeful growth; partnership development and contract management; financial management; ensuring legal and regulatory compliance; providing program and policy direction; and overseeing the operational management of multiple programs. The Program Director provides leadership to a multi-disciplinary team of professionals, fostering continuous quality improvement and effective teamwork. The Program Director will also champion child- and family-centred, equitable, strengths-based, and culturally safer care.

Required

• Master’s prepared in requisite field or equivalent combination of education and work experience in a requisite field.
• Certificate of Registration in good standing from the healthcare regulatory college representing their profession.
• Minimum of 5 years of progressive management experience.
• 3-5 years’ experience in child development and rehabilitation or related sector.
• Superior written communication and proposal development skills.
• Ability to coach, develop and supervise regulated staff (i.e., SLP, OT, PT, Social Work) within a unionized workplace.
• Demonstrated critical/strategic thinking skills and problem solving.
• Proven ability & experience in managing quality, and risk
• Well-developed negotiation and conflict management/resolution skills.
• Demonstrated experience with envisioning and supporting large scale change.
• Excellent interpersonal skills with a strong orientation to staff/team growth and development; and
• Ability to create a collaborative multidisciplinary working environment which fosters high morale, a positive and inclusive team culture, and effective staff relationships and participation.
• Ability to travel on occasion to meetings and between the 4 communities in which the QCTC services are offered.

Duties

1     Strategic planning
Engage multiple stakeholders (staff, families, service partners) in mission-driven strategic planning. Ensure alignment with Quinte Health strategic plan, Ministry direction, and larger children’s services system. Develop and oversee alignment of annual Operating Plans with multi-year strategic plan. Foster culture of innovation, learning, and data literacy.    

2     Government and community relations
Liaise with MCCSS regional and corporate as needed to support operations and new program development. Coordinate with Quinte Health Communications and Community Relations to support advocacy efforts related to QCTC. Demonstrate leadership at local, regional, and provincial levels. 

3     Business functions including financial and contract management
Ensure that allocated resources are used as effectively and efficiently as possible while promoting quality family-centred care. Develop and oversee service contracts. Ensure compliance with relevant legislation and contractual obligations.    

4     Partnership development for purposeful growth
Engage multiple cross-sectoral service partners in service system improvements for children and youth with special needs within communities served and more broadly in the province. Work towards shared purpose and model transparency, engagement, and respect.

5     Oversee all operational aspects of QCTC including policy, HR, quality improvement, staff and client safety
Demonstrate emotionally intelligent leadership through behaviour and interaction with individuals and groups which includes positive role-modelling, mentoring, empowering, and encouragement to enable individuals and groups attain their highest level of performance. Ensure appropriate systems, processes and supports are in place to promote operational excellence.