Executive Director, Patient Care
Hours of Work: Full-Time Position, Days
Department: Patient Care
Salary: to be determined, includes benefits/HOOPP Pension
Location: Kingston General Hospital & Hotel Dieu Hospital sites
Reporting to the Executive Vice President, Patient Care & Chief Nurse Executive
Due to the promotion of the incumbent, we are seeking an Executive Director (ED), Patient Care, to oversee a diverse portfolio that includes the following programs: Critical Care, Cardiac, Surgery, Medical Device Reprocessing, Women’s Care, and Children’s.
The ED provides senior tactical and operational leadership through the Program Operational Directors and Program Medical Directors, driving organizational success, growth, and achievement of corporate, academic and program goals, including patient experience, staff engagement, fiscal sustainability and innovation at the front line
This role provides and exceptional opportunity to lead and achieve in a high performing, academic, tertiary care health sciences centre and would suit you if you:
have exceptional financial, business and interpersonal skills and...
a track record of delivering value-for-money by driving change, innovation and transformational initiatives such as partnerships and reengineering...
a proven ability to develop talent, communicate effectively, influence and build collaborative relationships, especially with staff, physicians and external stakeholders and ...
are technologically adept, with demonstrated ability to anticipate, analyze and implement emerging best practices
RESPONSIBILITIES & DUTIES INCLUDE:
Evidence Based Leadership & Management
Provides clear operational vision and leadership to an interdisciplinary team, driving high quality, patient & family centred care using evidence-based best practices, process improvement, Lean principles, innovation, partnerships, collaboration and creative problem-solving.
Makes decisions through conscientious, explicit and judicious use of the best available evidence from multiple sources, including systematically searching for and retrieving evidence/data, critically evaluating the relevance and accuracy of the evidence, incorporating the evidence in the decision-making process and evaluating the outcome of the decision taken.
Ensures the establishment, communication, monitoring and achievement of indicators that track program performance against accepted benchmarks/standards and externally driven targets, supporting corporate performance/scorecards.
Coaching and Mentoring
Responsible for identifying leadership talent, coaching and mentoring Program Directors in planning, developing, evaluating and continuously improving the operations/services within the portfolio, including quality, finances, team engagement and system effectiveness. Promotes and coaches for a culture of inclusion, inquiry and continuous improvement at the front line and in program leadership. Ensures that program leaders make decisions that, in addition to supporting program advancement, consider the corporate perspective and support organizational success
Assesses, evaluates, plans, implements, modifies and continually drives improvement in patient and family centred service delivery in a manner that is congruent with the different and unique Mission, Vision and Values of Kingston General Hospital and Hotel Dieu Hospital. Works with the Program leadership teams to identify and develop new & innovative funding/revenue generation approaches/ opportunities and ongoing efficiencies to help realize program goals and organizational sustainability.
When suggesting significant program enhancements or organizational changes, develops comprehensive business cases or proposals that are presented internally and may be submitted to external regional or provincial agencies for funding support.
As needed/directed, assumes leadership roles in regional initiatives, working with our regional network of partners and beyond (regional and provincial partners). Participates in regional planning, development of regional initiatives that span the continuum of care, collaborates with regional partner to identify opportunities for improvement in patient care and organizational/regional efficiency and effectiveness.
The ED supports the academic goals of the organization through initiating, developing, promoting and facilitating innovation, teaching, publishing and communication of leading practices and Program evolution.
*NOTE: The above duties are representative but are not to be construed as all-inclusive.
Master’s degree in health care discipline, business or related field
Member of a Regulated Health Care Profession preferred
Minimum of ten years of progressive leadership experience in complex health care environments, with broad understanding of issues related to nursing professional practice, interprofessional collaboration and leading/managing in a highly unionized environment
Broad knowledge and experience with hospitals, health care organizations, health systems, healthcare legislation, organizational culture & behaviour
Knowledge & active experience with evidence-based leadership & management, QI & change management principles and theories
Ability to think strategically at the organizational, program, unit and individual level
Highly developed critical thinking skills, systems thinking, ability to conceptualize and analyze problems, innovative approach to problem solving, and strong negotiation skills
Demonstrated success in collaborating effectively and strengthening partnerships with diverse stakeholder groups
Demonstrated excellence in interpersonal, written and verbal communication skills including ability to demonstrate tact and diplomacy with diverse groups of stakeholders
Demonstrated ability to lead and influence individuals and teams within a large organization and in the context of major change, toward a vision while maintaining group cohesiveness, motivation, commitment and effectiveness
Demonstrated ability to create and support welcoming environment that promotes and embeds practices in equity, diversity and inclusion
Demonstrated person-centered attitude and commitment to the Mission, Vision, Values and strategic directions of KHSC
Proficiency using word processing, communications/scheduling and spreadsheet applications, Microsoft Windows Office suite (including Outlook, Word and Excel) required
Successful criminal background check with vulnerable sector search
The applicant must be able to meet the physical demands of this position.
We thank all applicants, but only those selected for an interview will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices.
If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.
Hotel Dieu Hospital (HDH) and Kingston General Hospital (KGH) are joining forces to operate as one organization on two sites. HDH will continue to provide specialized outpatient care while KGH will provide complex and specialized inpatient care and cancer care. The new academic health sciences centre will have a single Board of Directors, Chief Executive Officer, executive team and budget. At the same time, the integration of the two hospitals will respect the mission, values and culture of each site.
HDH will retain its Catholic identity and mission and KGH will remain a secular site. Hotel Dieu Hospital (HDH) is the ambulatory care teaching and research hospital for Kingston and Southeastern Ontario, affiliated with Queen’s University. We provide expert care to more than 500,000 people in the region through specialized programs including pediatrics, medicine, ophthalmology, cardiology, urology, surgery, mental health, oncology and urgent care. We deliver quality, safe health care, while advancing innovative research and educating the health care professionals of the future.
Kingston General Hospital (KGH) is a community of people dedicated to transforming the patient and family experience through innovative and collaborative approaches to care, knowledge and leadership. As southeastern Ontario’s leading centre for complex-acute and specialty care, and home to the Cancer Centre of Southeastern Ontario, KGH serves, through its Kingston facility and 24 regional affiliate and satellite sites, almost 500,000 people who live in a 20,000-square-kilometre predominantly rural area, as well as some communities on James Bay in Ontario’s north. Located in Kingston and its surrounding communities, Providence Care Centre (operating as ‘Providence Care’) is governed by a volunteer Board of Directors and sponsored by the Catholic Health Corporation of Ontario.