Director, Projects, Quality, Risk & Patient Relations

  • Muskoka Algonquin Healthcare
  • Jun 21, 2022
Full time Director

Job Description

Reporting to the Vice President, Patient Services, Quality and Chief Nursing Executive (with a dotted line reporting relationship to the Vice President, Corporate Services, Strategy, Planning & Chief Financial Officer), this position has responsibility and accountability focused on supporting the organization to advance quality and safe care, and facilitating quality improvement initiatives. Major responsibilities include leading accreditation, supporting the development and execution of the hospital’s Quality Improvement Plan,   risk management activities, including identification, assessment, evaluation and implementation of mitigation / control strategies. As Patient Ombudsman for MAHC, acts as the internal expert resource for resolving complex patient care concerns. Committee involvement includes but is not limited to Quality Council, Patient & Family Advisory Council, and Quality & Patient Safety Committee of the Board.

Having working knowledge of all applicable legislation (ECFAA, QCIPA, PHA, etc.) the successful candidate is registered with the College of Nurses of Ontario, possessing a Master’s degree in a related field, paired with 3-5 years’ progressive healthcare leadership experience in quality improvement and project management within a hospital setting. Your credentials include formal training in improvement methodologies and certification in risk management from a recognized program.

As a condition of employment, external hires are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department.

Applicants interested in becoming a part of an energetic, caring team in a fast-paced and rewarding environment can send a current resume to the corresponding job posting on

Job Category



Muskoka, ON