Manager, Mental Health Services and Spiritual Care

  • Collingwood General and Marine Hospital
  • Jun 13, 2022
Full time Manager

Job Description


Manager, Mental Health Services and Spiritual Care


Choose Collingwood General & Marine Hospital:

Explore a role with Collingwood General & Marine Hospital (CGMH) and live your ideal lifestyle. Located on the shores of Georgian Bay, you have the opportunity to enjoy the 4-season recreational community. 

CGMH is a 74-bed facility serving more than 60,000 permanent residents and 3.5 million annual visitors to the communities of Wasaga Beach, Collingwood, Clearview and the Blue Mountains. CGMH is an acute care hospital providing emergency care, diagnostic services including lab, imaging, and cardiorespiratory therapy, as well as two inpatient units (medicine and surgery). In addition, CGMH provides care in specialty areas including obstetrics, orthopaedics, intensive care and surgery. CGMH also provides outpatient care including dialysis and a wide range of clinics including mental health and rehabilitation services. There are endless opportunities for families, adventure seekers, boaters, foodies and so much more. The future of CGMH is an exciting one as we have recently been approved to proceed to stage 2 of the five stage hospital redevelopment process.

Corporate Culture:

At Collingwood General & Marine Hospital, we are anchored by our vision, mission and values and guided by our strategic directions. If you exhibit the core values of CGMH; Inclusive, Caring, Accountable, Respect, Excellence, Teamwork, Adaptable, we want you to join us in providing exceptional services to our patient and their families. 

Current Immunization Record required, including two doses of a COVID-19 vaccine series approved by Health Canada or the World Health Organization, short of an approved exemption on a ground pursuant to the Ontario Human Rights Code.


This position includes a comprehensive and competitive benefit plan, including but not limited to extended health and dental coverage, life and accident insurance, paid vacation, and sick days, short- and long-term disability income protection plans, Healthcare of Ontario Pension Plan (HOOPP), Employee & Family Assistance Program and access to CGMH Perkopolis discounts. 

The Opportunity:

Reporting to the Director of Patient Experience, the Manager of Mental Health Services and Spiritual Care provides effective leadership within the Program in collaboration with the Department Chief. The Manager ensures efficient resource management (physical, human, financial) as well as ensuring safe, efficient client care. The Outpatient Mental Health Services Program provides diagnostic and clinical consultation for adults experiencing moderate to severe mental health crisis, neurodegenerative disease as well as on-going pharmacological management and related case management. This role forms part of a collaborative leadership model within a team of clinical professionals and fosters an environment of learning, teamwork, and individual growth.


  • Bachelor’s degree in related health profession, with appropriate regulatory college registration in good standing with a preference placed on candidates who are master’s prepared.
  • Minimum 5 years’ mental health care experience
  • Minimum 2 years’ management or leadership experience
  • Must strive to continuously provide a safe and supportive environment for patients, staff, physicians, and volunteers
  • Previous experience and knowledge of Huron (Studer), process mapping and implementing LEAN methods within a department would be considered an asset
  • Must adhere to the duties of workers, as stipulated in the Occupational Health and Safety Act.
  • Must have an ability to effectively communicate (written and verbal) in the English language in order to provide excellent communication with team members, patients and families. Ability to communicate in additional language(s) is considered an asset.
  • Demonstrated management and leadership skill.
  • Must be dedicated to professional growth & development
  • Must be able to perform all bona fide and essential duties of the position
  • Must have demonstrated excellent attendance/performance record
  • Excellent organization and prioritization skills
  • Ability to work independently and effectively communicate with other members of the health care team

Duties and Responsibilities:

  • Prepare and submit annually to the MOHLTC a Board approved Operating Plan within the related guidelines including annual goals and objectives.
  • Participates in regional and local planning initiatives directly related to mental health services. Such participation to include committee participation with the Ontario Health Team (OHT) Central, South Georgian Bay, and/or assuming roles in systems and strategic planning activities internally and externally to achieve a shared vision for the care of Mental Health patients regionally. This regional collaboration includes overseeing MHRU in collaboration with Collingwood and Huronia West Ontario Provincial Police.
  • Completes all financial and statistical reports required by the MOHLTC or other sponsoring agencies of the program.
  • Collaborates with the Chief of Psychiatry on strategic direction and planning of Outpatient Mental Health Services, MHRU and Crisis Services.
  • In liaison with People Services department apply and meet all legislative, contractual, regulatory, recruiting and retention requirements as it relates to the employees of the department.
  • Oversees the delivery of spiritual care services and other management duties/programs as assigned.
  • Collaborates with other Managers within the Patient Experience portfolio, specifically the manager of the Emergency Department, in the planning and delivery of Mental Health Services.
  • Evaluates and report on quality indicators as established to the Director, Patient Experience.
  • Chairs the relevant Care Teams for the portfolio and evaluation of key service delivery items (such as post discharge telephone calls, programming activities, data review, policies/procedures, quality improvement and best practice evaluation).
  • Participates in ongoing educational activities for personal growth and development and ensure current trends and best practices are met.

More Information:

Location: Community Mental Health Services

Employee Group: Non-Union

Employment Type: Permanent Full-Time

Start Date: In line with next Hospital Orientation intake

Hours of Work: Please be reminded that as a Hospital, in order to provide the necessary patient care, our operations run 24/7. Therefore, depending on the program for which you are applying, it may be an expectation that you are available to work weekdays and weekends, as well as all shifts - days, evenings, and nights. 

Wage: $92,471.64-$115,771.86 per annum


If you are interested in joining our inspiring team, please apply online before 11:59pm EST on the posting close date by submitting an updated copy of your resume and cover letter in PDF or Word format.

Due to the volume of applications, only those selected for an interview will be contacted. Please be advised that as part of the mandatory screening process CGMH requires professional references, verification of academic training, professional accreditation, plus a current Police Vulnerable Sector Check.

Collingwood General and Marine Hospital is committed to an inclusive, barrier-free selection process. We encourage all qualified individuals who may contribute to a diverse and inclusive workplace to apply. If contacted regarding a competition, please advise Human Resources of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.

Job Category



Collingwood, ON