Director, Mental Health, Addictions & Developmental Services

  • WoodGreen Community Services
  • Jan 13, 2022
Full time Director

Job Description

What You Will Do

Program Operations Leadership and Management

·       Responsible for the effective and consistent delivery of all Mental Health, Addictions, and Developmental services by:

-Working with the community to identify program needs and services.

-Liaising with partners, government, and OHTs to ensure the effective coordination of programs.

-‘Growing’ programs, forming new partnerships, and/or expanding current programs.

-Ensuring the procurement of government grants and contracts.

-Effectively managing all current programs: demonstrating consistent quality of financial administration, communications, time, and resources to achieve program goals.

-Working with staff to develop processes that ensure consistent and high-quality project management.

Knowledge Management

·       Develops the necessary systems, processes, and tools to better support the facilitation, collection, and sharing of data and knowledge that is generated by Programs.

·       Ensures that key project outcomes, policy, advocacy, and legislation are evaluated and leveraged for maximum community and organizational impact.

External Relationships

·       Represents WoodGreen at several tables on matters relating to systems planning and implementation, coordination, and funding related to Mental Health & Developmental Services.  Specific committees include ETHP, OHT and TC LHIN.

What You Bring to the Team

·       Master's degree in a related specialized field.

·       Knowledge of Developmental Services; Mental Health Act; and Child and Family Services Act.

·       Five (5) work experience in a related field.

·       Ten (10) years of management experience, having recruited, managed, and developed strong team(s), preferably in a Unionized environment.

·       Program planning, development, and evaluation skills.

·       Proposal preparation, writing, and presentations skills.

·       Proven experience in operational financial management.

·       Superior interpersonal and conflict resolution skills.

·       Effective September 7, 2021, all newly hired employees will be required to provide proof that they have completed an approved course of vaccination against COVID-19 at least 14 days prior to commencing employment or provide documentation to support an exemption based on grounds covered by the Ontario Human Rights Act (i.e. Medical exemption).

What Will Set You Apart

·       Experience:  A track record of success in an operational leadership role managing people and budgets in a health care organization or not-for-profit entity that provides social services-oriented programs, ideally related to mental health.

·       Leadership and Management:  Active listener.  Champions best practices, effective planning, and timely decision-making. Able to serve as ‘player/coach’ to motivate and mentor a large team. Puts the team in the spotlight.

·       Communication:  Able to be the voice and advocate of WoodGreen. Strong written and verbal communication skills.  Persuasive, credible, and polished communicator.

·       Strategic:  A strategic thinker with the capacity to take advantage of market situations and opportunities. Data driven. Can accurately assess the need in the market, identify gaps, and formulate a plan for services.

·       Program Management:  A hands-on leader who can oversee programs and projects. Can manage multiple tasks simultaneously and thrive in a complex environment. Able to measure success using performance-based and outcome-based tools. Has developed operational strategies to innovate or grow a program.

·       Financial Management: Has experience managing funders and budgets.

·       Collaboration and Influencing:  A strong team player who can interrelated and operate effectively with peers and other associates in a collegial, yet demanding, work environment. Able to work effectively and in collaboration with a diverse group of people and agencies while at the same time being a firm and vocal advocate. Strong negotiator. Relates easily to a broad range of partners, people, and health related agencies. Continually looks for effective ways to influence and seek buy-in from others when developing plans of action.

·       External Visibility: Comfortable representing WoodGreen as a credible spokesperson and advocate. Able to develop exposure for programs with the media.

·       Style:  High integrity. Positive attitude. Self-directed with a demonstrated passion for WoodGreen’s mission.  Strong work ethic.  Energetic, able to deliver results in a fast-paced environment.

Job Category



Toronto, ON