Children's Hospital of Eastern Ontario (CHEO) -- Director, Quality & Safety

  • Boyden
  • Jan 10, 2022
Full time Director

Job Description

Quality and safety are everyone’s job in a hospital, but every cause needs its champion. It is within this context that CHEO is seeking a Director, Quality & Safety to join their leadership team to truly champion its pursuit of the highest levels of patient and workplace safety, and who can engage and support health workers – from frontline staff to top leadership – in bold and innovative ways.

CHEO is one of the few stand-alone, global leaders in pediatric health and is home to nearly 4,000 staff and physicians dedicated to helping children and youth live their best lives. Ranked in the top 1% of Canadian hospitals for the digitization of its clinical infrastructure, CHEO combines excellence in clinical care, research, and education to advance seamless care that’s provided where, when, and how it’s needed. Every year, CHEO helps more than 500,000 children and youth from Eastern Ontario, Western Quebec, Nunavut, and Northern Ontario.

CHEO has twice been named by Forbes Magazine as the best place to work in Canadian healthcare and is second among Canadian hospitals on its list of Canada’s Best Employers for 2021. The Hospital has also been recognized by the editors of Canada's Top 100 Employers as a top employer in the National Capital Region for the 10th consecutive year in a row. CHEO’s President and CEO, Alex Munter, was awarded favourite CEO of the year award by Faces Magazine in 2020.

Reporting to the VP Strategy, Quality and Family Partnerships & Chief Innovation Officer, the Director, Quality & Safety is responsible and accountable for planning, implementing, managing, and evaluating the Hospital’s integrated patient and workplace quality and safety, infection control, occupational safety, environmental services, and Solutions for Patient Safety programs. The Director also coordinates CHEO’s periodic engagement with Accreditation Canada.

Working in close conjunction with the leadership team and key medical leaders, the Director ensures that these programs place the safety of patients, staff, medical staff, and learners at the forefront of all hospital strategic initiatives and operational activities while supporting the achievement of the organization’s mission, vision, and strategy. The Director will establish cooperative and collaborative relationships with clinical and administrative counterparts across the entire hospital to drive the identification of quality and safety improvements and the management of clinical and organizational risk. The Director also develops and maintains internal, community, regional, provincial, and national partnerships, and should therefore be fully current with best practices and legislative requirements with respect to each program within the portfolio.

As the ideal candidate, you possess a master’s degree in Health Care or Business Administration, or a combination of education and extensive relevant experience. You are described as a true and natural people leader and team builder who can attract, engage, retain, mentor, and coach a large and diverse team, cultivating a culture of respect, trust, and lifelong learning. A compelling communicator, you have a track record of developing productive working relationships with internal and external stakeholders and partners. Your previous experience working within a quality, safety, and risk portfolio will serve you well in this enterprise-wide role, and your ability to communicate in both official languages is a desirable asset.

If you are looking for a leadership opportunity where you can make an impact on pediatric care and help children and youth live their best lives, apply today! Please visit to submit your application. If you have any questions, please contact Mike Young at and state the title of the position in the subject line of your e-mail.

We thank all applicants for their interest, however only those under consideration for the role will be contacted. CHEO and Boyden strive to provide a barrier-free process and make every effort to accommodate individual applicant needs. Accommodations are available upon request for candidates taking part in all aspects of the selection process. A request for accommodations will not affect an individual’s candidacy.

Job Category



Ottawa, ON