Clinical Manager, Palliative Care & Complex Continuing Care

  • Baycrest
  • Jun 03, 2021
Full time Nurse Manager

Job Description

Baycrest Hospital has an opportunity for a


The Clinical Manager for in-patient Palliative Care and Complex Continuing Care is accountable for ensuring clinical and operational excellence in these areas.  The Clinical Manager will be responsible for promoting outstanding patient and family experience by developing and supporting high performance teams while ensuring high quality and safe patient care. In collaboration with the leadership team, the Clinical Manager will support the development and implementation of program planning and the evaluation of services to meet the needs of the specific patient populations The Clinical Manager will be a key leader, supporting Baycrest in implementing new directions consistent with the Baycrest strategic plan and other health system requirements and innovations. Communication and collaboration with patients and their families, interprofessional team members and system partners are core expectations of this role.

Responsibilities include but are not limited to:

  • Supports the interprofessional team in the development of solutions/service delivery that provides exceptional patient/family care
  • Supports the implementation of best practices, quality documentation practices and accountability models.
  • Ensures an interprofessional approach to care, recognizing the unique contribution of each team member
  • Contributes to the organization and the program in the realization of Baycrest’s mission, vision, values and strategic plan
  • Supports the development and implementation of quality improvement processes, including metrics and performance indicators
  • Promotes a patient and family centred care approach, and responds effectively to and addresses issues identified by patients and family members in a timely fashion
  • Coaches, mentors, supports, and facilitates the creation and maintenance of an environment that fosters creativity, and professional judgement
  • Promotes staff initiative, accountability and critical thinking skills in resolving clinical issues
  • Provides point of care resources to ensure safe and effective patient care
  • Identifies trends, issues and challenges requiring change in practice patterns or processes.
  • Works collaboratively with the leadership team taking joint accountability for patient outcomes, financial/operational budgets and utilization targets and overall unit performance.

Qualifications include but are not limited to:

  • Current membership in good standing with a Regulated Health Discipline Professional College in Ontario.
  • Master’s Degree
  • Current and valid Basic Cardiac Life Support (‘BCLS”) certification
  • Significant experience in the field of Palliative Care and/or Gerontology and Complex Continuing Care
  • Strong financial management skills
  • Minimum 3 years of leadership and management experience, preferably in a Hospital environment.
  • Demonstrated effective communication, team building, and problem solving and conflict resolution skills in an interprofessional team environment.
  • Demonstrated effective and innovative leadership, critical thinking, problem solving and judgment skills
  • Knowledge and skill in program development, implementation and evaluation
  • Experienced with Hospital information systems and Microsoft Office software applications
  • Demonstrated on-going professional development and continuing education
  • Previous management experience in a unionized environment and knowledge of collective agreements preferred.


Job Category

Nurse Manager, Patient Care Manager


Toronto, ON