Director, Business Analytics and Health Information Management

  • Orillia Soldiers' Memorial Hospital
  • Apr 14, 2021
Full time Director

Job Description

Director, Business Analytics and Health Information Management

Company Biography
Orillia Soldiers’ Memorial Hospital (OSMH) is located in the City of Orillia - a beautiful community nestled along the shores of Lake Simcoe and Lake Couchiching. Orillia offers an environment where a health work/life balance is easy to achieve as exceptional urban amenities, natural resources, points of interest, and recreational opportunities abound.

People have always been OSMH’s greatest strength. Our committed team has helped our community for over a century. We offer an environment where each individual works interdependently towards common goals: we believe in Compassion, Accountability, Respect and Engagement. We are an organization where individuals’ contributions are valued and there are many opportunities for personal growth and development.

Position Summary
The Director of Business Analytics and Health Information Management is a key leadership role contributing to the continued success of the organization by providing actionable insights and recommendations to drive operational performance. The Director leads the team to develop advanced analytic capabilities and provide deep business insights to accelerate data-driven decision making. The Director will be a trusted advisor and promote the value of leveraging analytics. This position is integral to the organization, requiring strong analytic expertise, business acumen, and leadership.


  • Creating an integrated business analytics, decision support, and information management strategy that aligns with the organization’s priorities and objectives.
  • Providing strong team leadership to deliver high-quality reporting and meaningful insights that drive tangible results for the organization.
  • Partnering with leaders to discover, define, and articulate analytics and insight opportunities.
  • Championing a vision to use data to improve decision making throughout the organization, including the identification of opportunities for clinical efficiency and funding formula performance improvement.
  • Leading and supporting data quality improvement opportunities by identifying issues, proposing and implementing improvement initiatives.
  • Developing innovative approaches and processes to increase the efficiency and effectiveness team.
  • Leading the team to create and maintain daily, weekly, and monthly reports from multiple data sources, and providing reporting internally and externally.
  • Supporting the development of annual budgets and operating objectives for the organization through analytics.
  • Developing specific department level objectives, budgets and operational plans for the Decision Support, Health Records, Coding and Centralized Patient Scheduling & Registration teams.
  • Building, leading, coaching, mentoring, managing, and inspiring a dedicated team.
  • Perform other duties as required by the Vice President, Corporate Services & Chief Financial Officer.



  • Undergraduate degree in Management Information Systems, Statistics, Finance, Mathematics, Business or related field required.
  • Master’s degree in healthcare or business related discipline considered an asset.


  • A minimum of seven (7) years of progressive management experience, specifically related to informatics, business intelligence and/or analytics.
  • Experience in healthcare including working knowledge of funding formulas and various data sets.
  • Highly collaborative, with excellent operational, analytical, problem solving and communication skills.
  • Well-developed customer relationship management skills and ability to focus on multiple customer needs simultaneously.
  • Proven team leadership skills including experience engaging, empowering, and coaching team members as well as hiring and retaining employees.
  • Experience driving continuous improvement.
  • Strong business intelligence and data related technical understanding such as SQL server database management, data warehouses, extract translate and load (ETL) procedures, BI development process, and data visualization.


  • Demonstrated ability to build and foster strong relationships with partners to align and integrate business strategies.
  • Demonstrated high level of competence in strategic thinking, project management, business acumen and leadership skills.
  • Demonstrated ability to negotiate with external vendors, external consultants, contract staff, and other departments.
  • Demonstrated knowledge of current best practices, software programs, infrastructure as related to business analytics and information management.
  • Demonstrated strong interpersonal skills with an ability to interact effectively with peers and to establish and maintain strong working relationships.
  • Demonstrated ability to facilitate, coach, mentor and lead individuals/groups to achieve quality outcomes and provide exceptional service.
  • Demonstrated ability to time-manage, organize, prioritize, and multi-task.
  • Demonstrated ability to be highly motivated with the ability to adapt quickly to new situations/challenges.
  • Demonstrated appreciation and respect for protocol, professionalism, and confidentiality.
  • Demonstrated proficient communication skills in English, both written and verbal


  • Demonstrates commitment to continued professional, personal growth and development through Continuing Education Programs and Self Directed Learning Opportunities.

Our Employees Enjoy

  • a professional practice environment
  • a collaborative atmosphere with emphasis on teamwork
  • wellness initiatives
  • continuing education grants
  • employee recognition and assistance programs
  • a competitive salary and benefits package
  • equal opportunities for growth and development

Closing Statement
OSMH is a minimal fragrance workplace. We kindly ask all applicants to refrain from using scented products should they have the occasion to interview with the hospital.

As a condition of employment new employees will be required to present an original vulnerable sector check within 90 days of commencing employment and must sign an Offense Declaration upon receipt of an offer of employment. Incomplete submissions will not be considered.

Employment Equity
OSMH is committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act (AODA). If you require accommodation for disability during any stage of the recruitment process, please advise the Human Resources Department.

Job Category



Orillia, ON