Senior Vice President, Patient Experience and Chief Nursing Executive - Halton Healthcare

  • Promeus
  • Mar 17, 2021
Full time Vice President

Job Description

Senior Vice President, Patient Experience and Chief Nursing Executive

Halton Healthcare is a leading multi-site healthcare organization with an outstanding record of performance, fiscal accountability and, most importantly, a focus on safe quality patient care. Situated in one of Canada’s fastest growing areas, Halton Healthcare is keeping pace with the growth in their communities. Halton Healthcare consists of three community hospitals serving the Halton region – Oakville, Milton and Georgetown. The organization’s three community hospitals are integral to the health and wellness of their communities and resolute about delivering responsive, safe and exceptional care to their patients. For additional information about Halton Healthcare, visit their website at

The Position

The Senior Vice President, Patient Experience and Chief Nursing Executive (SVP) is responsible for the overall strategic and operational direction and oversight of patient care programs in an award-winning hospital that relentlessly focuses on clinical excellence. Reporting to the President and Chief Executive Officer, the SVP will play a transformational role in leading health services for the patients and families served by Halton Healthcare, its communities and partners. The SVP will provide overall management of tri-site programs and have corporate-wide responsibilities that includes policy formulation, planning and decision making on matters affecting the organization as a whole. The SVP will work closely with the Chief of Staff, the Vice President, Medical Affairs, other physician leaders, fellow members of the Senior Leadership Team, and all internal and external partners to continue to provide an exceptional health system, now and into the future. By envisioning, developing and maintaining key relationships and partnerships, the SVP will champion a shared vision for better system leadership and integration.

Key leadership initiatives for the new SVP will be to:

  1. Model and advance Halton Healthcare’s vision of “Exemplary patient experiences, always" through a continued focus on transformational health system change, the people who make it happen and, most importantly, the patients and families.
  2. Support the organization in its achievement of key milestones that drive a high performing culture and a focus on patient care excellence and delivering an exceptional patient experience in a post–pandemic world.
  3. Build new and maintain current positive relationships with hospital partners and the broader community to advance the changing health system at the local, regional and provincial levels.
  4. Evolve the patient experience strategy through renewed vision, new models of care and highly engaged, collaborative teams of physicians, staff, volunteers, partners, patients and families.
  5. Strategically contribute to Health System Transformation from a senior clinical planning perspective while continuing to support integrated and collaborative care initiatives with the Connected Care Halton Ontario Health Team.
  6. Provide senior executive leadership for HIS optimization and other clinical technology/infrastructure projects that will support high-quality, efficient and sustainable healthcare services for all.


The successful candidate will be an accomplished senior nursing executive with at least 3-5 years of recent Vice President-level experience in similarly complex environments, and a successful reputation as a patient-focused, transformational and values-based leader. Additionally, the SVP will be registered with the College of Nurses of Ontario and have Master-level preparation in nursing or another relevant discipline. Join the Halton Healthcare team and the journey of leveraging an organization with new facilities, technology and equipment to deliver on the vision of “Exemplary patient experiences, always”. To confidentially explore this opportunity, please email your resume, quoting the appropriate position title, to Judy Mandelman, at

Job Category

Vice President


Oakville, ON