Director - Occupational Health Safety and Wellness & Infection Prevention and Control

  • Women's College Hospital
  • Jan 13, 2021
Full time Director

Job Description

Women's College Hospital (WCH) is an academic, ambulatory care hospital in Ontario with a focus on health for women, health equity and health system solutions. If you're ready to be part of a team that is revolutionizing the future of healthcare, then you will want to join an institution where the possibilities for innovation, new discovery and system thinking are limitless. Women's College Hospital is committed to equity, quality and patient safety as key professional values and essential components of daily practice.

With the mobilization of our 2018-2022 Strategic Plan, WCH has entered an exciting phase of its history – strengthening its bond with partners and introducing a new and inspiring vision: Healthcare revolutionized for a healthier and more equitable world.

Job Description
The Director Occupational Health, Safety and Wellness and Infection Prevention and Control is responsible to ensuring strategies are implemented to promote a safe/healthy/productive workplace; reduces to the lowest possible levels the number and severity of workplace accidents and the amount of time lost by employees due to illness/injury; promotes, monitors and educates on best practice Infection Prevention and Control measures; establishes and maintains quality management initiatives that are aligned with established WCH Standards; promotes staff performance and developmental activities, and financial responsibilities including budget administration; leads activities which advance and support WCH’s mission and vision; and performs strategic, collaborative, cross-functional responsibilities as required.

Occupational Health, Safety & Wellness Operations


  • Leads the development, implementation and monitoring of innovative strategies and programs that support and improve employee health, safety and wellness outcomes across the organization:
  • In consultation with leadership, staff, clinicians, union and other partners, establishes quality priorities and benchmarks for organization-wide improvement.
  • Leads / works with relevant teams and/or committees to provide oversight, direction and consultation to ensure that the hospital meets all accreditation and regulatory requirements for occupational health and safety, wellness, infection prevention and control.
  • Evaluates changing priorities, trends, emerging issues and legislative requirements, analyzing the potential impacts on operations/business activities and recommending/adapting strategies and plans accordingly to achieve desired results, ensure compliance and mitigate organizational risk exposure.
  • Builds capacity and deploys educational strategies that prepare individuals and teams to apply effective occupational health and safety performance improvement models and tools:
  • Leads strategies for improving quality and services delivered, ensuring alignment with WCH strategies and priorities, developing indicators and measurement tools.
  • Ensures program elements support the principles of Disability Management including early intervention, consistent administrative practices, ongoing legislative compliance and appropriate and productive workplace accommodations
  • Directs all functions, processes and activities related to health/infectious disease surveillance, safety services, WSIB claims management, disability management, ergonomic services, employee health services, annual flu campaign, hospital's wellness program and attendance support program

Infection Prevention and Control Management

  • This Director works in a dyad relationship with the Medical Director of IPAC to provide direction, recommendation, advice, and counsel to clinical and medical leaders regarding IPAC operations and service delivery.
  • Directs IPC staff and consults with other stakeholders in the tactical planning for IPC by developing goals, objectives, standards, policies and procedures according to the Strategic Objectives of the IPC service, and in support of WCH operational priorities related to emerging pathogens, pandemic response, and other outbreak management.
  • Plans, coordinates, directs, evaluates and monitors IPAC operations and the strategic initiatives involved with infection prevention and control based on clinical and operational needs.
  • Ensures high quality and standardized processes related to infection prevention and control practices and surveillance.

Promotion, Quality and Partnership Activities

  • Works in compliance of the Occupational Health & Safety Act and its regulations, reporting hazards, deficiencies and contraventions of the Act, in a timely manner.
  • Develops and delivers educational materials and programs for clinical, academic and administrative areas in compliance with legislative requirements, aligned with annual goals and objectives to meet organizational commitment to quality and safety
  • This position represents WCH committees with key external stakeholders including regulatory agencies, IPAC Canada, TAHSN, and post-secondary institutions.
  • Identifies and develops opportunities and strategies for improving quality and services delivered, ensuring alignment with WCH strategies and priorities, developing indicators and measurement tools, and coaching staff to ensure initiatives are incorporated into day-to-day activities.
  • Solicits and incorporates feedback and suggestions on areas for improvement.
  • Develops processes and protocols to manage activities, ensuring regulatory requirements are tracked and reported as required.
  • Works quickly to address workplace incidents and ensures corrective processes are put in place.
  • Supports and advances WCH OSW and IPC goals through committee participation and project work, participating on and leading standing/project/cross-organizational committees and initiatives to understand broader issues, share insights, manage project activities and influence outcomes.
  • Establishes or leads committees as appropriate, to ensure programs are designed to deliver on outcomes, performance is monitored and strong support of key partners is established.
  • Initiates and develops effective working relationships with external professional associations and peers in other health care institutions to maintain currency of current/emerging practices, trends and/or legislation/regulations
  • Takes a leadership role in educating staff and physicians on key safety, infectious risks and prevention measures.
  • Identifies and implements alternative courses of action to resolve disputes, concerns and/or problems in a manner that is fair and consistent with Hospital policies.

Human Resource Management

  • Manages, mentors and provides leadership to reports.
  • Manages direct reports, assigning and directing work, ensuring ongoing work quality and monitoring workloads.
  • Manages staff performance and career development, ensuring proper metrics are in place, conducting performance reviews and ensuring the availability of skill development, coaching and training opportunities.
  • Provides support to staff and project/committee team members, identifying opportunities to clear roadblocks and influence outcomes.
  • As appropriate, collaborates with HR and legal representatives to understand and employee and labour relations issues and works towards resolution, representing management at meetings, and determining resolutions to issues that are brought to the table.

Financial and Budgetary Management

  • Identifies and integrates opportunities that are both revenue-generating and cost-effective measures, using allocated resources to offset expenses, such as cost sharing for efficiencies.
  • Prepares and manages budgets of assigned departments, identifying operational and staff budget requirements, preparing reports and business cases for increased funding requests, reviewing variances and authorizing expenditures within budget and approved limits.
  • Maintains responsibility for the development and management of the department’s budgets, advocating for resources to support departmental programs and initiatives.
  • Monitors and reconciles monthly financial variances on total budget.


  • Master’s degree in nursing, health discipline, adult education, environmental hygiene, public health, or related field.
  • Experienced regulated healthcare professional (RN, OT, SW, PT, etc.) an asset.
  • 10-15 years of progressive leadership experience working as a member of a high functioning Occupational Health, Safety & Wellness team with expertise in Infection Prevention and Control, quality and risk management experience in a healthcare, preferably a hospital setting.
  • Experience with Accreditation Canada and audits in a hospital setting required.
  • Understanding of clinical quality guidelines, compliance and policy development.
  • Demonstrated knowledge of healthcare quality, performance improvement, incident analysis and regulatory requirements.
  • Strong skills in metrics/data analysis, quality reporting.
  • •Develops and improves service quality, delivery, standards, and practices.
  • Leads people, influences best practice, and builds effective teams and partnership, through shared vision and values.
  • Solves problems and makes decisions using a systems approach in complex, uncertain circumstances.
  • Effectively leads and supports change in accordance with OHS & W and IPC goals.
  • Manages resources in a manner that is financially responsible and that leads to desired outcomes.
  • Demonstrated communicates professionally and effectively with all levels of management and staff.
  • Establishes and maintains effective working relationships and partnerships with healthcare leaders, medical staff, colleagues, patients, union partners, external organizations, and the public.
  • Highly effective written, communication, presentation, and interpersonal skills.
  • Excellent multi-tasking, time management and organizational skills, strong critical thinking abilities.
  • Professional behavior and communication that meets the standards of the professional regulatory college or association, as applicable, and the standards of Women’s College Hospital.
  • This position plays a critical role in acting as an advocate for safety and will demonstrate principles, practices and processes that will optimize a safe environment for all.
  • Good work and attendance record required.
  • Demonstrated WCH vision mission and values.

Women's College Hospital is a fully affiliated teaching hospital of the University of Toronto and is committed to fairness and equity in employment and our recruitment and selection practices. We encourage applications from Indigenous peoples, people with disabilities, members of sexual minority groups, members of racialized groups, women and any others who may contribute to the further diversification of our Hospital community. Accommodation will be provided in all parts of the hiring process as required under our Access for People with Disabilities policy. Applicants need to make their requirements known in advance.

Job Category

Clinician, Director, Lead, Nurse, Nurse Manager, Nurse Practitioner, Program Director, Senior Director


Toronto, ON