Health Systems Analyst

  • Collingwood General and Marine Hospital
  • May 12, 2020
Full time Analyst

Job Description

Choose Collingwood General & Marine Hospital:

Explore a role with Collingwood General & Marine Hospital (CGMH) and live your ideal lifestyle. Located on the shores of Georgian Bay, you have the opportunity to enjoy the 4-season recreational community.

CGMH is a 74-bed facility serving more than 60,000 permanent residents and 3.5 million annual visitors to the communities of Wasaga Beach, Collingwood, Clearview and the Blue Mountains. CGMH is an acute care hospital providing emergency care, diagnostic services including lab, imaging and cardio respiratory therapy, as well as two inpatient units (medicine and surgery). In addition, CGMH provides care in specialty areas including obstetrics, orthopaedics, intensive care and surgery. The Hospital also provides outpatient care including dialysis and a wide range of clinics including mental health and rehabilitation services. There are endless opportunities for families, adventure seekers, boaters, foodies and so much more. 

Corporate Culture:

At Collingwood General & Marine Hospital, we are anchored by our vision, mission and values and guided by our strategic directions. If you exhibit the core values of CGMH; Inclusive, Caring, Accountable, Respect, Excellence, Teamwork, Adaptable, we want you to join us in providing exceptional services to our patient and their families. 

The Opportunity:

The Health Systems Analyst is an integral member of the Health Information Systems (“HIS”) team. This position works closely with other members of the HIS team to support business applications for CGMH including both clinical and business applications. The Health Systems Analyst will participate in support activities, system and business analysis, system upgrades, patching and system testing. This is a second level application support position that requires both a technical and business understanding of supported applications. 

The Health Systems Analyst will be responsible for implementations, upgrades, research & development, providing maintenance, support to end-users, providing guidance, supervision and training instructions to Super-users. The Health Systems Analyst will be responsible for investigating/assessing end-user needs and advocating for improvements through CGMH’s change management processes 


  • Exhibits the core values of CGMH: Caring, Accountable, Respect, Excellence, Adaptable, Teamwork
  • College Diploma or University degree in a clinical discipline required or equivalent work experience in a Health Information Systems environment.
  • A minimum of 1 - 3 years’ experience working in a Health Information Systems environment.
  • Meditech MIS module experience preferred
  • Experience with implementation and support of HL7 interfaces on an enterprise interface engine 
  • Proven experience in the design, development and implementation of software and hardware solutions software or products
  • Ability to analyze complex problems and provide solutions
  • Experience providing excellent customer service
  • Excellent ability to translate technical terminology for communication to non-technical audiences
  • Proficient user of Microsoft Office systems Outlook, Word, Excel, PowerPoint 
  • Must strive to continuously provide a safe and supportive environment for patients, staff, physicians, and volunteers
  • Must adhere to the duties of workers, as stipulated in the Occupational Health and Safety Act
  • Must have an ability to effectively communicate (written and verbal) in the English language in order to provide excellent communication with team members, patients and families. Ability to communicate in additional language(s) is considered an asset.
  • Must have basic computer skills
  • Must be dedicated to professional growth & development
  • Must be able to perform all bona fide and essential duties of the position, which may include physical demands such as moving/transferring patients, pushing, pulling, bending, etc.
  • Must have demonstrated excellent attendance/performance record
  • Excellent organization and prioritization skills
  • Ability to work independently and effectively communicate with other members of the health care team
  • Experience with scripting engines such as summit or Automate Pro preferred 
  • Experience connecting medical devices to other systems e.g. Pixys, Philips etc preferred

Duties and Responsibilities:

  • Using sound Project Management theory and industry best practice standards build and implement new application systems
  • Provide end-user support
  • Update, maintain and monitor HL7 interfaces to various applications
  • Maintaining the clinical and business systems, identifying areas for improvement
  • Provide advice on system integration with other applications
  • Performs all duties as may be assigned
  • Actively participate in application upgrade and implementation projects
  • Participate in CGMH HIS groups/committees
  • Communicate changes, updates and information on system changes
  • Create and maintain documentation instruction tools, end-user guides
  • Regular rounding to end-users to assess usage of applications 
  • Develop partnerships with other users of applications systems to gain insight into optimization of these systems
  • Participate at Regional application team meetings

More Information:

Location: Health Information Technology

Employment Group: Non-Union

Employment Type: Permanent Full-Time

Start Date: June 2020

Hours of Work: 37.5 hours weekly, and participation in an on-call rotation. Please be reminded that as a Hospital, in order to provide the necessary patient care, our operations run 24/7. Therefore, depending on the program for which you are applying, it may be an expectation that you are available to work week days and weekends, as well as all shifts - days, evenings, and nights. 

Wage: $76,137.23 – $93,639.18 per annum.


This position includes a comprehensive non-union benefit plan, including but not limited to extended health and dental coverage, life and accident insurance, paid vacation and sick days, short/long term disability plans, HOOPP pension plan, Employee & Family Assistance Program and access to CGMH Perkopolis discounts. 


If you are interested in joining our inspiring team, please apply online before 11:59pm EST on the posting close date by submitting an updated copy of your resume and cover letter in PDF or Word format.

Due to the volume of applications, only those selected for an interview will be contacted. Please be advised that as part of the mandatory screening process CGMH requires professional references, verification of academic training, professional accreditation, plus a current Police Vulnerable Sector Check. 

Collingwood General and Marine Hospital is committed to an inclusive, barrier-free selection process. We encourage all qualified individuals including visible minorities, Indigenous peoples, persons with disabilities, LGBTQ2s+ persons, and others who may contribute to a diverse workplace to apply. If contacted regarding a competition, please advise Human Resources of accommodation measures you may require during our selection process. Information received relating to accommodation needs of applicants will be addressed confidentially.

Job Category

Analyst, Information Technology


Collingwood, ON