Promeus is a retained executive search firm that provides solutions for executive recruitment and selection in the Education, Government, HealthCare, Municipal, Private, Public and Not for Profit sectors. Our mission is to work in partnership with our clients to help improve their organizational performance by delivering outstanding leadership solutions.
Our Promise to You
As experts in strategic leadership recruitment, Promeus brings innovation, flexibility, foresight and integrity to each and every search process. We say what we do and we do what we say. Here is our promise to you:
Innovative Search Solutions
We will introduce you to exceptional candidates. Using our local, national and global network, as well as a search process customized to meet your unique needs, we will ensure sound advice and recommendations through every step of the project. We will also ensure you are supported beyond the placement -- success to us means that the chosen candidate is thriving in the position and delivering value to the organization, not simply when the job is filled.
Subject Matter Expertise
Promeus offers a new vision in strategic leadership recruitment that is built on a foundation of over 40 years of executive search experience. Promeus has a wide breadth of experience with particular depth in education, health, and the broader public sector as well as finance and general management within the private sector. Our Partners and Associates bring extensive market and expertise gained through personal experience in their chosen practice areas.
Discretion and Confidentiality
Your organization’s future and success is a responsibility we take very seriously. We understand that whether you are conducting talent assessments or hiring for a new leadership position, your organizational strategy is highly sensitive and is dependent on the confidence and trust you place in your Executive Search partners. Our team can provide that confidence. In addition, our team upholds the rigorous quality and professional practice standards of the Association of Executive Search Consultants and the Canadian Association of Management Consultants.
Chief Communications and Corporate Affairs Officer
Ontario Health is implementing one of the most significant health system transformations in Canada. Created in 2019 to connect and coordinate care across the province, the agency unites world-class expertise in clinical care, digital health, quality, and system planning. Guided by its values of Integrity, Inspiration, Tenacity, Humility, and Care , Ontario Health works with partners across hospitals, community services, mental health, home care, and more to deliver better health outcomes and experiences for every Ontarian.
The Position
Ontario Health is seeking an accomplished, astute, and highly strategic executive to serve as its next Chief Communications and Corporate Affairs Officer. Reporting to the President and CEO and serving as a member of the Senior Leadership Team, the Chief Communications and Corporate Affairs Officer will provide enterprise leadership for Ontario Health communications, corporate and public affairs, and stakeholder, patient, and family engagement.
This is a highly influential role at the intersection of government, health system transformation, and enterprise leadership. As a trusted advisor to the President and CEO, Board Chair, and senior leaders, the Chief Communications and Corporate Affairs Officer will help shape Ontario Health’s strategic positioning, reputation, and relationships with government and the health system.
A central priority will be maintaining strong relationships with Ministers’ offices, Ministry leadership, and other senior government decision makers. The Chief Communications and Corporate Affairs Officer will bring executive judgment, anticipate emerging issues and sensitivities, and ensure Ontario Health remains closely aligned with government priorities and expectations.
The Chief Communications and Corporate Affairs Officer will also position communications as a driver and enabler of the Ontario Health strategic agenda. Through proactive planning and a clear cadence of communications, they will help ensure Ontario Health has a compelling story to share about its priorities, progress, and impact, both within the organization and with external stakeholders. The Communications and Corporate Affairs portfolio includes internal and external communications, media and issues management, digital communications, brand and reputation, and stakeholder, patient, and family engagement.
This is not simply a communications leadership role. It is an enterprise role for an executive who can navigate complexity, influence at the highest levels, and help advance Ontario Health’s mandate across government and the health system.
The Person
The ideal candidate is an accomplished senior executive with significant leadership experience in communications, corporate affairs, or public affairs within government, the broader public sector, health care, or another complex and highly visible environment.
They bring deep experience working with elected officials and their teams, senior public servants, Boards, CEOs, and executive teams. They are recognized for sound judgment, discretion, and the ability to anticipate issues, navigate complex government environments, and build trust with senior decision makers.
An exceptional communicator and relationship builder, they can translate complex issues into compelling messages, build trust across diverse stakeholders, and operate effectively within a Crown agency environment. They combine strategic thinking with sound judgment and pragmatism and bring breadth and versatility to contribute beyond the traditional boundaries of a communications portfolio.
To confidentially explore this opportunity, please email your resume, quoting the appropriate position title, to Judy Mandelman or Heather Spiegel, at resumes@promeus.ca .
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities. Ontario Health welcomes applications from candidates across Ontario. Please note that this role follows are in office work model, requiring employees to work from a designated, approved Ontario Health location.
Ontario Health is an accessible employer, and offers accommodation in all aspects of employment, including the recruitment process.
Sep 24, 2026
Full time
Chief Communications and Corporate Affairs Officer
Ontario Health is implementing one of the most significant health system transformations in Canada. Created in 2019 to connect and coordinate care across the province, the agency unites world-class expertise in clinical care, digital health, quality, and system planning. Guided by its values of Integrity, Inspiration, Tenacity, Humility, and Care , Ontario Health works with partners across hospitals, community services, mental health, home care, and more to deliver better health outcomes and experiences for every Ontarian.
The Position
Ontario Health is seeking an accomplished, astute, and highly strategic executive to serve as its next Chief Communications and Corporate Affairs Officer. Reporting to the President and CEO and serving as a member of the Senior Leadership Team, the Chief Communications and Corporate Affairs Officer will provide enterprise leadership for Ontario Health communications, corporate and public affairs, and stakeholder, patient, and family engagement.
This is a highly influential role at the intersection of government, health system transformation, and enterprise leadership. As a trusted advisor to the President and CEO, Board Chair, and senior leaders, the Chief Communications and Corporate Affairs Officer will help shape Ontario Health’s strategic positioning, reputation, and relationships with government and the health system.
A central priority will be maintaining strong relationships with Ministers’ offices, Ministry leadership, and other senior government decision makers. The Chief Communications and Corporate Affairs Officer will bring executive judgment, anticipate emerging issues and sensitivities, and ensure Ontario Health remains closely aligned with government priorities and expectations.
The Chief Communications and Corporate Affairs Officer will also position communications as a driver and enabler of the Ontario Health strategic agenda. Through proactive planning and a clear cadence of communications, they will help ensure Ontario Health has a compelling story to share about its priorities, progress, and impact, both within the organization and with external stakeholders. The Communications and Corporate Affairs portfolio includes internal and external communications, media and issues management, digital communications, brand and reputation, and stakeholder, patient, and family engagement.
This is not simply a communications leadership role. It is an enterprise role for an executive who can navigate complexity, influence at the highest levels, and help advance Ontario Health’s mandate across government and the health system.
The Person
The ideal candidate is an accomplished senior executive with significant leadership experience in communications, corporate affairs, or public affairs within government, the broader public sector, health care, or another complex and highly visible environment.
They bring deep experience working with elected officials and their teams, senior public servants, Boards, CEOs, and executive teams. They are recognized for sound judgment, discretion, and the ability to anticipate issues, navigate complex government environments, and build trust with senior decision makers.
An exceptional communicator and relationship builder, they can translate complex issues into compelling messages, build trust across diverse stakeholders, and operate effectively within a Crown agency environment. They combine strategic thinking with sound judgment and pragmatism and bring breadth and versatility to contribute beyond the traditional boundaries of a communications portfolio.
To confidentially explore this opportunity, please email your resume, quoting the appropriate position title, to Judy Mandelman or Heather Spiegel, at resumes@promeus.ca .
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities. Ontario Health welcomes applications from candidates across Ontario. Please note that this role follows are in office work model, requiring employees to work from a designated, approved Ontario Health location.
Ontario Health is an accessible employer, and offers accommodation in all aspects of employment, including the recruitment process.
Program Chief and Medical Director, Medicine Program
Trillium Health Partners (THP) is the largest academically affiliated community-based hospital network in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, and the Queensway Health Centre, THP serves the growing and diverse populations of Mississauga, West Toronto, and surrounding communities. THP is a teaching hospital affiliated with the University of Toronto. THP is committed to meaningfully advancing health systems and population health research and innovation and is home to the Institute for Better Health, THP’s research institute. THP currently operates 1,569 budgeted beds and employs 12,199 staff and 1,515 professional staff (physicians, midwives, dentists). Its annual operating budget is approximately $1.86 billion.
THP’s vision is to create a new kind of health care for a healthier community. Guided by its values of compassion, excellence, and courage, THP’s Strategic Plan envisions a new approach to health - as a learning health system, working in partnership to improve community population health and create an inter-connected system that is organized around the patient, both inside the hospital and beyond its walls, by balancing quality, access, and sustainability. Our strategic goal at THP is to advance digitally enabled care, using community insight, advanced analytics and responsible, human- centred AI to create a fully integrated, seamless health system that wraps care around each person.
The Position
The Chief and Medical Director, Medicine (Chief/Medical Director), together with the Program Directors of Acute Inpatient Medicine; ICU & Critical Care Redevelopment; and Renal, Outpatient Medicine and Diabetes, will lead one of THP’s largest and most complex clinical programs. With accountability for a budget of approximately $130 million, the Medicine Program includes 481 inpatient beds, including 71 ICU beds, 244 physicians, and an extensive range of inpatient and ambulatory services across multiple sites. The Program spans general medicine, critical care, a broad range of subspecialties, and the Regional Chronic Kidney Disease Program. It manages some of THP’s highest patient volumes and cares for patients with significant acuity and complexity.
The Chief/Medical Director will join THP at a pivotal time of transformation and growth. As the most senior Professional Staff leader for the Program, they will set and communicate a clear, unifying vision that strengthens program identity and connection across the sites and specialties. In partnership with Program Directors and physician leaders, the Chief/Medical Director will advance the quality and safety of medical care, strengthen physician engagement, and lead the evolution of clinical and operational models in response to growing volumes, acuity, and complexity. They will champion contemporary, evidence-informed care, strengthen integration and continuity across inpatient, outpatient, community, virtual, and home-based settings, and translate digital tools, virtual care, AI-enabled technologies, and other emerging approaches into practical improvements in access, quality, patient experience, and sustainability.
Key leadership priorities for the Chief/Medical Director will be to:
Lead the continued evolution of clinical practice and models of care, advancing evidence-informed standards while reducing unwarranted variation and respecting the distinct needs of specialties and services.
Improve access, patient flow, and operational performance through interdisciplinary models, streamlined referral pathways, and stronger connections across the continuum of care.
Shape the future of the Medicine Program in response to Trillium HealthWorks, population growth, and evolving service needs, including physician workforce and succession planning
Strengthen physician engagement and connection across general medicine, critical care, subspecialties, sites, and physician leadership, with meaningful opportunities for frontline input and collaborative problem-solving.
Advance medical education, research, and innovation, building on THP’s academic partnerships to support excellent learning and patient care.
Make medical quality of care, patient safety, patient experience, and patient-reported outcomes visible priorities,
fostering continuous improvement, transparency, and shared learning.
Foster a high-performing, connected physician community and leadership team grounded in trust, accountability, collaboration, and physician wellbeing.
Experience
The successful candidate will be a respected physician and an experienced, inclusive, and visionary medical leader who remains meaningfully connected to frontline clinical care. You will bring a demonstrated ability to influence practice, build cohesive teams, navigate complexity, and lead significant clinical and operational transformation while balancing quality, access, sustainability, physician well-being, and professional autonomy. You are licensed by the College of Physicians and Surgeons of Ontario or eligible for licensure and hold certification in Internal Medicine, or its equivalent, and/or other certification deemed equivalent by the Royal College of Physicians and Surgeons of Canada. You are also eligible for an academic appointment at the University of Toronto, with rank commensurate with qualifications and experience.
To confidentially explore this opportunity, please email your resume, quoting “Program Chief and Medical Director, Medicine Program” in the subject line, to Judy Mandelman or Heather Spiegel, at resumes@promeus.ca .
Note to Applicants
If you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code to consider this opportunity.
Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values of compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.
Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. Trillium Health Partners is identified under the French Language Services Act.
As a condition of employment, we require all staff to be fully vaccinated for COVID-19, in addition to other vaccinations required by the Public Hospitals Act.
Sep 24, 2026
Full time
Program Chief and Medical Director, Medicine Program
Trillium Health Partners (THP) is the largest academically affiliated community-based hospital network in Canada. Comprised of the Credit Valley Hospital, the Mississauga Hospital, and the Queensway Health Centre, THP serves the growing and diverse populations of Mississauga, West Toronto, and surrounding communities. THP is a teaching hospital affiliated with the University of Toronto. THP is committed to meaningfully advancing health systems and population health research and innovation and is home to the Institute for Better Health, THP’s research institute. THP currently operates 1,569 budgeted beds and employs 12,199 staff and 1,515 professional staff (physicians, midwives, dentists). Its annual operating budget is approximately $1.86 billion.
THP’s vision is to create a new kind of health care for a healthier community. Guided by its values of compassion, excellence, and courage, THP’s Strategic Plan envisions a new approach to health - as a learning health system, working in partnership to improve community population health and create an inter-connected system that is organized around the patient, both inside the hospital and beyond its walls, by balancing quality, access, and sustainability. Our strategic goal at THP is to advance digitally enabled care, using community insight, advanced analytics and responsible, human- centred AI to create a fully integrated, seamless health system that wraps care around each person.
The Position
The Chief and Medical Director, Medicine (Chief/Medical Director), together with the Program Directors of Acute Inpatient Medicine; ICU & Critical Care Redevelopment; and Renal, Outpatient Medicine and Diabetes, will lead one of THP’s largest and most complex clinical programs. With accountability for a budget of approximately $130 million, the Medicine Program includes 481 inpatient beds, including 71 ICU beds, 244 physicians, and an extensive range of inpatient and ambulatory services across multiple sites. The Program spans general medicine, critical care, a broad range of subspecialties, and the Regional Chronic Kidney Disease Program. It manages some of THP’s highest patient volumes and cares for patients with significant acuity and complexity.
The Chief/Medical Director will join THP at a pivotal time of transformation and growth. As the most senior Professional Staff leader for the Program, they will set and communicate a clear, unifying vision that strengthens program identity and connection across the sites and specialties. In partnership with Program Directors and physician leaders, the Chief/Medical Director will advance the quality and safety of medical care, strengthen physician engagement, and lead the evolution of clinical and operational models in response to growing volumes, acuity, and complexity. They will champion contemporary, evidence-informed care, strengthen integration and continuity across inpatient, outpatient, community, virtual, and home-based settings, and translate digital tools, virtual care, AI-enabled technologies, and other emerging approaches into practical improvements in access, quality, patient experience, and sustainability.
Key leadership priorities for the Chief/Medical Director will be to:
Lead the continued evolution of clinical practice and models of care, advancing evidence-informed standards while reducing unwarranted variation and respecting the distinct needs of specialties and services.
Improve access, patient flow, and operational performance through interdisciplinary models, streamlined referral pathways, and stronger connections across the continuum of care.
Shape the future of the Medicine Program in response to Trillium HealthWorks, population growth, and evolving service needs, including physician workforce and succession planning
Strengthen physician engagement and connection across general medicine, critical care, subspecialties, sites, and physician leadership, with meaningful opportunities for frontline input and collaborative problem-solving.
Advance medical education, research, and innovation, building on THP’s academic partnerships to support excellent learning and patient care.
Make medical quality of care, patient safety, patient experience, and patient-reported outcomes visible priorities,
fostering continuous improvement, transparency, and shared learning.
Foster a high-performing, connected physician community and leadership team grounded in trust, accountability, collaboration, and physician wellbeing.
Experience
The successful candidate will be a respected physician and an experienced, inclusive, and visionary medical leader who remains meaningfully connected to frontline clinical care. You will bring a demonstrated ability to influence practice, build cohesive teams, navigate complexity, and lead significant clinical and operational transformation while balancing quality, access, sustainability, physician well-being, and professional autonomy. You are licensed by the College of Physicians and Surgeons of Ontario or eligible for licensure and hold certification in Internal Medicine, or its equivalent, and/or other certification deemed equivalent by the Royal College of Physicians and Surgeons of Canada. You are also eligible for an academic appointment at the University of Toronto, with rank commensurate with qualifications and experience.
To confidentially explore this opportunity, please email your resume, quoting “Program Chief and Medical Director, Medicine Program” in the subject line, to Judy Mandelman or Heather Spiegel, at resumes@promeus.ca .
Note to Applicants
If you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code to consider this opportunity.
Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values of compassion, excellence and courage. To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.
Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. Trillium Health Partners is identified under the French Language Services Act.
As a condition of employment, we require all staff to be fully vaccinated for COVID-19, in addition to other vaccinations required by the Public Hospitals Act.
Chief of Family Medicine
Located in Burlington along Lake Ontario, Joseph Brant Hospital (JBH) is a leading community teaching hospital affiliated with McMaster University and a collaborative partner of the Burlington Ontario Health Team. With its modern facilities and a dedicated team of 189 physicians, over 2,000 staff, and 340 volunteers, JBH is committed to providing exemplary care and living its values of Compassion, Accountability, Respect, and Excellence. Recognized for ten consecutive years as one of the top employers in the Hamilton Niagara region, JBH fosters a culture of collaboration, innovation, and patient-centred care.
The Position
JBH is seeking a physician leader for the role of Chief of Family Medicine (Chief). This is a highly visible leadership opportunity at a pivotal time for the Department and the organization. Reporting to the Chief of Staff, the Chief will provide leadership to the continued evolution of Family Medicine at JBH and help position the Department to meet the changing needs of the Hospital and the community it serves.
The Department of Family Medicine plays a critical role within JBH, with its hospitalist program supporting the majority of inpatient care and its broader membership encompassing Palliative Care, Family Medicine Obstetrics, and community-based Family Medicine. Working closely with medical, organizational, and community partners, the Chief will provide leadership across this Department while advancing high-quality, sustainable care and effective partnerships across the broader health system.
Key leadership priorities for the new Chief will include:
Leading the continued evolution of the Department’s models of care, with a focus on quality, accountability, sustainability, capacity, and patient flow.
Fostering greater cohesion, trust, and a shared sense of purpose across the Department’s distinct areas of practice.
Strengthening physician engagement and fostering a culture of professionalism, collaboration, transparency, and equity across the Department.
Advancing proactive physician workforce planning, recruitment, retention, mentorship, and succession planning across the Department.
Championing the implementation and ongoing optimization of Epic, while using improved data and digital tools to support quality, performance, and decision-making.
Strengthening relationships with community family physicians, the Burlington Ontario Health Team, its Primary Care Network, and system partners to support strong communication, transitions in care, and integration between hospital and community-based services.
Representing the Department effectively within JBH, balancing strong advocacy for physicians with accountability for organizational priorities, standards, and resources.
The Person
You are a respected family physician licensed, or eligible for licensure, with the College of Physicians and Surgeons of Ontario. You bring progressive physician leadership experience within a hospital, community, academic, or comparable healthcare environment. Experience with a hospitalist model or other inpatient care setting will be highly valued, while community-based family physicians with a strong understanding of the hospital environment and demonstrated leadership experience will also be considered.
You are recognized for your ability to build relationships, navigate complexity, and lead through change with credibility and integrity. Visible, collaborative, and open-minded, you listen carefully, draw on the expertise of others, and build participation through trust and influence. Comfortable operating at both strategic and operational levels, you possess strong interpersonal, communication, and influencing skills, along with the judgement and courage to address difficult quality, performance, conduct, and resource issues directly and fairly. You bring a demonstrated commitment to quality improvement, equity, and patient-centred care.
To confidentially explore this opportunity, please email your resume, quoting “Chief of Family Medicine” in the subject line, to Judy Mandelman or Heather Spiegel at resumes@promeus.ca .
Sep 22, 2026
Full time
Chief of Family Medicine
Located in Burlington along Lake Ontario, Joseph Brant Hospital (JBH) is a leading community teaching hospital affiliated with McMaster University and a collaborative partner of the Burlington Ontario Health Team. With its modern facilities and a dedicated team of 189 physicians, over 2,000 staff, and 340 volunteers, JBH is committed to providing exemplary care and living its values of Compassion, Accountability, Respect, and Excellence. Recognized for ten consecutive years as one of the top employers in the Hamilton Niagara region, JBH fosters a culture of collaboration, innovation, and patient-centred care.
The Position
JBH is seeking a physician leader for the role of Chief of Family Medicine (Chief). This is a highly visible leadership opportunity at a pivotal time for the Department and the organization. Reporting to the Chief of Staff, the Chief will provide leadership to the continued evolution of Family Medicine at JBH and help position the Department to meet the changing needs of the Hospital and the community it serves.
The Department of Family Medicine plays a critical role within JBH, with its hospitalist program supporting the majority of inpatient care and its broader membership encompassing Palliative Care, Family Medicine Obstetrics, and community-based Family Medicine. Working closely with medical, organizational, and community partners, the Chief will provide leadership across this Department while advancing high-quality, sustainable care and effective partnerships across the broader health system.
Key leadership priorities for the new Chief will include:
Leading the continued evolution of the Department’s models of care, with a focus on quality, accountability, sustainability, capacity, and patient flow.
Fostering greater cohesion, trust, and a shared sense of purpose across the Department’s distinct areas of practice.
Strengthening physician engagement and fostering a culture of professionalism, collaboration, transparency, and equity across the Department.
Advancing proactive physician workforce planning, recruitment, retention, mentorship, and succession planning across the Department.
Championing the implementation and ongoing optimization of Epic, while using improved data and digital tools to support quality, performance, and decision-making.
Strengthening relationships with community family physicians, the Burlington Ontario Health Team, its Primary Care Network, and system partners to support strong communication, transitions in care, and integration between hospital and community-based services.
Representing the Department effectively within JBH, balancing strong advocacy for physicians with accountability for organizational priorities, standards, and resources.
The Person
You are a respected family physician licensed, or eligible for licensure, with the College of Physicians and Surgeons of Ontario. You bring progressive physician leadership experience within a hospital, community, academic, or comparable healthcare environment. Experience with a hospitalist model or other inpatient care setting will be highly valued, while community-based family physicians with a strong understanding of the hospital environment and demonstrated leadership experience will also be considered.
You are recognized for your ability to build relationships, navigate complexity, and lead through change with credibility and integrity. Visible, collaborative, and open-minded, you listen carefully, draw on the expertise of others, and build participation through trust and influence. Comfortable operating at both strategic and operational levels, you possess strong interpersonal, communication, and influencing skills, along with the judgement and courage to address difficult quality, performance, conduct, and resource issues directly and fairly. You bring a demonstrated commitment to quality improvement, equity, and patient-centred care.
To confidentially explore this opportunity, please email your resume, quoting “Chief of Family Medicine” in the subject line, to Judy Mandelman or Heather Spiegel at resumes@promeus.ca .
Chief Regional Officer, Toronto and East Regions
Ontario Health is implementing one of the most significant health system transformations in Canada. Created in 2019 to connect and coordinate care across the province, the agency unites world-class expertise in clinical care, digital health, quality, and system planning. Guided by its values of Integrity, Inspiration, Tenacity, Humility, and Care, Ontario Health works with partners across hospitals, community services, mental health, home care, and more to deliver better health outcomes and experiences for every Ontarian.
The Position
Reporting to the President and Chief Executive Officer, the Chief Regional Officer (CRO) for the Toronto and East Regions leads one of Ontario Health’s most complex and diverse portfolios. This region spans major urban academic centres and regional hospitals to small rural providers, as well as a diverse network of community-based services.
The CRO is a visible and trusted system leader, accountable for translating provincial priorities into action, advancing regional integration, and ensuring consistent, high-quality, and measurable results across a challenging and dynamic environment.
Internally, the CRO will work closely with Ontario Health’s senior leadership team to align people, resources, and strategy, building team cohesion, strengthening operational capacity, and fostering a culture of collaboration and high performance. Externally, the CRO will represent Ontario Health with health service providers, Ministry officials, community leaders, and political stakeholders, cultivating trust-based relationships and navigating complex issues with clarity and integrity.
The CRO will provide credible, solution-focused leadership to help providers navigate workforce shortages, financial pressures, and infrastructure challenges while maintaining alignment with provincial standards. They will strengthen integration and planning across sectors, using data, relationships, and funding levers to improve access, continuity, and efficiency of care. Accountable for delivering on provincial performance targets that directly affect patient care and system sustainability, the CRO will monitor progress, act on emerging issues, and ensure measurable results. In a politically complex environment, they will build strong, respectful relationships with a wide range of stakeholders, addressing sensitive matters with diplomacy and transparency. At the same time, they will lead long-term system transformation, ensuring that immediate operational successes lay the foundation for a forward-looking vision of regional health system improvement.
This is an exceptional opportunity to shape system performance and integration in a region that reflects the full diversity of Ontario’s health landscape. The incoming CRO will guide the regions through ongoing operational pressures, while keeping a clear focus on long-term transformation and equity.
The Person
The ideal candidate is an accomplished health system leader with senior-level experience in health care service delivery, operational and financial administration, performance management, and/or data analytics. Adept at navigating complex, multi-stakeholder environments, they bring strong political acumen and a proven ability to work effectively with government, service providers, boards, and community stakeholders. They possess deep knowledge of Ontario’s health sector, including funding models, policy directions, and transformation priorities, and are skilled at turning strategic vision into measurable results. A collaborative and values-driven leader, they build trust, foster alignment, and inspire teams toward shared goals. Resilient and grounded, they demonstrate sound judgment, thrive in complexity, and remain focused on improving care and equity for the people and communities of Ontario.
To confidentially explore this opportunity, please email your resume, quoting the appropriate position title, to Judy Mandelman or Heather Spiegel, at resumes@promeus.ca .
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.
Ontario Health is an accessible employer, and offers accommodation in all aspects of employment, including the recruitment process.
Sep 21, 2026
Full time
Chief Regional Officer, Toronto and East Regions
Ontario Health is implementing one of the most significant health system transformations in Canada. Created in 2019 to connect and coordinate care across the province, the agency unites world-class expertise in clinical care, digital health, quality, and system planning. Guided by its values of Integrity, Inspiration, Tenacity, Humility, and Care, Ontario Health works with partners across hospitals, community services, mental health, home care, and more to deliver better health outcomes and experiences for every Ontarian.
The Position
Reporting to the President and Chief Executive Officer, the Chief Regional Officer (CRO) for the Toronto and East Regions leads one of Ontario Health’s most complex and diverse portfolios. This region spans major urban academic centres and regional hospitals to small rural providers, as well as a diverse network of community-based services.
The CRO is a visible and trusted system leader, accountable for translating provincial priorities into action, advancing regional integration, and ensuring consistent, high-quality, and measurable results across a challenging and dynamic environment.
Internally, the CRO will work closely with Ontario Health’s senior leadership team to align people, resources, and strategy, building team cohesion, strengthening operational capacity, and fostering a culture of collaboration and high performance. Externally, the CRO will represent Ontario Health with health service providers, Ministry officials, community leaders, and political stakeholders, cultivating trust-based relationships and navigating complex issues with clarity and integrity.
The CRO will provide credible, solution-focused leadership to help providers navigate workforce shortages, financial pressures, and infrastructure challenges while maintaining alignment with provincial standards. They will strengthen integration and planning across sectors, using data, relationships, and funding levers to improve access, continuity, and efficiency of care. Accountable for delivering on provincial performance targets that directly affect patient care and system sustainability, the CRO will monitor progress, act on emerging issues, and ensure measurable results. In a politically complex environment, they will build strong, respectful relationships with a wide range of stakeholders, addressing sensitive matters with diplomacy and transparency. At the same time, they will lead long-term system transformation, ensuring that immediate operational successes lay the foundation for a forward-looking vision of regional health system improvement.
This is an exceptional opportunity to shape system performance and integration in a region that reflects the full diversity of Ontario’s health landscape. The incoming CRO will guide the regions through ongoing operational pressures, while keeping a clear focus on long-term transformation and equity.
The Person
The ideal candidate is an accomplished health system leader with senior-level experience in health care service delivery, operational and financial administration, performance management, and/or data analytics. Adept at navigating complex, multi-stakeholder environments, they bring strong political acumen and a proven ability to work effectively with government, service providers, boards, and community stakeholders. They possess deep knowledge of Ontario’s health sector, including funding models, policy directions, and transformation priorities, and are skilled at turning strategic vision into measurable results. A collaborative and values-driven leader, they build trust, foster alignment, and inspire teams toward shared goals. Resilient and grounded, they demonstrate sound judgment, thrive in complexity, and remain focused on improving care and equity for the people and communities of Ontario.
To confidentially explore this opportunity, please email your resume, quoting the appropriate position title, to Judy Mandelman or Heather Spiegel, at resumes@promeus.ca .
Ontario Health encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; members of Black and racialized groups; 2SLGBTQIA+ communities; trans and nonbinary individuals; and people living with disabilities.
Ontario Health is an accessible employer, and offers accommodation in all aspects of employment, including the recruitment process.
Clinical Research Chair in Artificial Intelligence, Mental Health and Healthcare Innovation
Royal Ottawa Health Care Group (The Royal)
Ottawa, Ontario
The Royal Ottawa Health Care Group (The Royal) is one of Canada’s foremost academic health science centres dedicated exclusively to mental health and addiction care. Located in Ottawa and affiliated with the University of Ottawa, The Royal integrates specialized clinical care, research, education, and innovation to advance understanding, treatment, and recovery for people living with mental illness and addiction.
At the heart of this work is The Royal’s Research Institute, a globally recognized centre for mental health and addiction research and innovation. Guided by the belief that “Research is Care,” the Institute supports more than 170 active research projects and 41 interventional clinical trials. It brings together scientists, clinician-scientists, trainees, clinical leaders, patients, families, and partners to accelerate the translation of discovery into improvements in care.
The Royal is entering an important period of research growth, supported by a landmark philanthropic investment from the Waverley House Foundation and other donors. This investment will support the recruitment of outstanding. research leaders and the establishment of several Clinical Research Chairs, strengthening The Royal’s capacity to advance discovery and position the organization as a global leader in mental health and addiction research and care.
The Opportunity
The Royal is seeking an internationally recognized clinician-scientist to serve as Clinical Research Chair in Artificial Intelligence, Mental Health and Healthcare Innovation (Chair). The successful candidate will build and lead a globally recognized research program at the intersection of artificial intelligence, mental health, and healthcare transformation, with a particular emphasis on generative and agentic AI. Supported by protected research time, competitive start-up funding, dedicated research infrastructure, and strong institutional and philanthropic commitment, the Clinical Research Chair will develop and evaluate AI-enabled approaches that improve prevention, diagnosis, treatment, care navigation, and health outcomes.
The Clinical Research Chair will join a highly collaborative academic and clinical environment with access to advanced health data and imaging platforms, interventional psychiatry programs, and a growing network of academic, healthcare, government, industry, and innovation partners. The Clinical Research Chair will also help establish an Ottawa Centre of Excellence in AI and Mental Health, connecting scientific discovery, clinical validation, talent development, policy, implementation, and commercialization. Areas of research may include generative and agentic AI, clinical decision support, personalized digital interventions, depression and post-traumatic stress disorder, interventional psychiatry, responsible AI, clinical trials, implementation science, healthcare innovation, and commercialization.
Key priorities for the Clinical Research Chair will include:
Establish and grow a distinctive, internationally recognized research program in artificial intelligence and mental health, with particular emphasis on generative and agentic AI.
Advance AI-enabled mental health care by developing and evaluating innovative approaches to clinical decision support, personalized interventions, treatment selection, and patient outcomes.
Translate discovery into clinical and system impact, moving promising innovations through rigorous evaluation, clinical trials, implementation, and broader adoption.
Advance responsible and patient-centred AI through strong governance, rigorous validation, privacy and cybersecurity safeguards, equitable design, and meaningful human oversight.
Build research capacity by recruiting and mentoring trainees, emerging investigators, and interdisciplinary collaborators across mental health, medicine, engineering, computer science, and related fields.
Strengthen The Royal’s national and international leadership through partnerships with academic institutions, healthcare organizations, government, industry, and people with lived experience, including helping to establish an Ottawa Centre of Excellence in AI and Mental Health.
Secure competitive peer-reviewed funding and complementary investment to build a sustainable program with lasting scientific, clinical, and health system impact.
Experience
The successful candidate will be an accomplished clinician-scientist with a national or international reputation at the intersection of artificial intelligence and mental health. They will bring a distinguished record of research achievement and scholarly productivity, success securing competitive peer-reviewed funding, experience leading complex research programs and interdisciplinary teams, and a demonstrated ability to translate research into clinical practice, health policy, or system improvement.
Candidates will hold an MD or MD/PhD from a recognized academic institution and be certified, or eligible for certification, by the Royal College of Physicians and Surgeons of Canada, or hold an equivalent international credential. They must be eligible for medical licensure in Ontario and for appointment at the rank of Associate Professor or Professor at the University of Ottawa. Advanced research training and substantive expertise in artificial intelligence, data science, digital health, biomedical engineering, computer science, or a related field would be considered an asset.
A collaborative and innovative research leader, the successful candidate will bring the scientific credibility, clinical insight, technical fluency, and relationship-building skills to work across disciplines and organizational boundaries. They will be committed to mentorship, responsible innovation, meaningful engagement with patients and families, and translating research into improvements for patients, communities, and health systems.
To confidentially explore this opportunity, please submit your CV or contact Heather Spiegel or Judy Mandelman at resumes@promeus.ca . An Executive Brief is available upon request.
Sep 18, 2026
Full time
Clinical Research Chair in Artificial Intelligence, Mental Health and Healthcare Innovation
Royal Ottawa Health Care Group (The Royal)
Ottawa, Ontario
The Royal Ottawa Health Care Group (The Royal) is one of Canada’s foremost academic health science centres dedicated exclusively to mental health and addiction care. Located in Ottawa and affiliated with the University of Ottawa, The Royal integrates specialized clinical care, research, education, and innovation to advance understanding, treatment, and recovery for people living with mental illness and addiction.
At the heart of this work is The Royal’s Research Institute, a globally recognized centre for mental health and addiction research and innovation. Guided by the belief that “Research is Care,” the Institute supports more than 170 active research projects and 41 interventional clinical trials. It brings together scientists, clinician-scientists, trainees, clinical leaders, patients, families, and partners to accelerate the translation of discovery into improvements in care.
The Royal is entering an important period of research growth, supported by a landmark philanthropic investment from the Waverley House Foundation and other donors. This investment will support the recruitment of outstanding. research leaders and the establishment of several Clinical Research Chairs, strengthening The Royal’s capacity to advance discovery and position the organization as a global leader in mental health and addiction research and care.
The Opportunity
The Royal is seeking an internationally recognized clinician-scientist to serve as Clinical Research Chair in Artificial Intelligence, Mental Health and Healthcare Innovation (Chair). The successful candidate will build and lead a globally recognized research program at the intersection of artificial intelligence, mental health, and healthcare transformation, with a particular emphasis on generative and agentic AI. Supported by protected research time, competitive start-up funding, dedicated research infrastructure, and strong institutional and philanthropic commitment, the Clinical Research Chair will develop and evaluate AI-enabled approaches that improve prevention, diagnosis, treatment, care navigation, and health outcomes.
The Clinical Research Chair will join a highly collaborative academic and clinical environment with access to advanced health data and imaging platforms, interventional psychiatry programs, and a growing network of academic, healthcare, government, industry, and innovation partners. The Clinical Research Chair will also help establish an Ottawa Centre of Excellence in AI and Mental Health, connecting scientific discovery, clinical validation, talent development, policy, implementation, and commercialization. Areas of research may include generative and agentic AI, clinical decision support, personalized digital interventions, depression and post-traumatic stress disorder, interventional psychiatry, responsible AI, clinical trials, implementation science, healthcare innovation, and commercialization.
Key priorities for the Clinical Research Chair will include:
Establish and grow a distinctive, internationally recognized research program in artificial intelligence and mental health, with particular emphasis on generative and agentic AI.
Advance AI-enabled mental health care by developing and evaluating innovative approaches to clinical decision support, personalized interventions, treatment selection, and patient outcomes.
Translate discovery into clinical and system impact, moving promising innovations through rigorous evaluation, clinical trials, implementation, and broader adoption.
Advance responsible and patient-centred AI through strong governance, rigorous validation, privacy and cybersecurity safeguards, equitable design, and meaningful human oversight.
Build research capacity by recruiting and mentoring trainees, emerging investigators, and interdisciplinary collaborators across mental health, medicine, engineering, computer science, and related fields.
Strengthen The Royal’s national and international leadership through partnerships with academic institutions, healthcare organizations, government, industry, and people with lived experience, including helping to establish an Ottawa Centre of Excellence in AI and Mental Health.
Secure competitive peer-reviewed funding and complementary investment to build a sustainable program with lasting scientific, clinical, and health system impact.
Experience
The successful candidate will be an accomplished clinician-scientist with a national or international reputation at the intersection of artificial intelligence and mental health. They will bring a distinguished record of research achievement and scholarly productivity, success securing competitive peer-reviewed funding, experience leading complex research programs and interdisciplinary teams, and a demonstrated ability to translate research into clinical practice, health policy, or system improvement.
Candidates will hold an MD or MD/PhD from a recognized academic institution and be certified, or eligible for certification, by the Royal College of Physicians and Surgeons of Canada, or hold an equivalent international credential. They must be eligible for medical licensure in Ontario and for appointment at the rank of Associate Professor or Professor at the University of Ottawa. Advanced research training and substantive expertise in artificial intelligence, data science, digital health, biomedical engineering, computer science, or a related field would be considered an asset.
A collaborative and innovative research leader, the successful candidate will bring the scientific credibility, clinical insight, technical fluency, and relationship-building skills to work across disciplines and organizational boundaries. They will be committed to mentorship, responsible innovation, meaningful engagement with patients and families, and translating research into improvements for patients, communities, and health systems.
To confidentially explore this opportunity, please submit your CV or contact Heather Spiegel or Judy Mandelman at resumes@promeus.ca . An Executive Brief is available upon request.
President and Chief Executive Officer
Waterloo Regional Health Network (WRHN) is one of Ontario’s largest community-based health systems, serving one of Ontario's fastest-growing and most diverse communities. Formed through the voluntary integration of Grand River Hospital and St. Mary's General Hospital, WRHN provides a broad range of acute, specialized, regional, and community services across Waterloo Wellington and beyond. With approximately 900 beds and 8,500 staff, physicians, and volunteers, an annual operating budget approaching $1 billion, and regional programs serving approximately 10% of Ontario’s population, WRHN is home to major regional programs in cancer, cardiac care, renal care, stroke, mental health and addictions, and other specialized services. As the organization continues to come together as One WRHN, it does so in a region distinguished by an exceptional academic, research, and technology ecosystem, creating opportunities to explore new approaches to care and health system improvement.
The Position
Reporting to the Board of Directors, the President and Chief Executive Officer (CEO) will lead WRHN at a pivotal time in its evolution. The CEO will have meaningful opportunity to influence and shape the future of One WRHN, bringing people together around a shared culture, purpose, and vision for what the organization can become. They will inspire confidence and optimism while maintaining an unwavering focus on quality, patient-centred care, the experiences of patients and families, and the needs and well-being of the communities WRHN serves. Working closely with a talented leadership team, staff, and physicians, the CEO will bring the focus, judgement, and leadership required to realize WRHN’s considerable potential.
Externally, the CEO will be a visible and trusted leader for WRHN. They will champion the new hospital and broader multi-site redevelopment vision, strengthen relationships with government, healthcare, and community partners, and advance WRHN's role as a collaborative regional and provincial health system leader. The CEO will also build on WRHN’s academic, research, and innovation strengths, deepening its relationship with the University of Waterloo, and other academic partners, and drawing on the region's broader ecosystem to translate possibilities into meaningful improvements in care, access, workforce experience, and health system performance.
The Person
The successful candidate will be an accomplished healthcare executive with significant experience leading complex organizations through transformation, growth, and change. They will bring a sophisticated understanding of healthcare delivery and Ontario's publicly funded health system, together with strong business, financial, and operational acumen. Strategic, curious, and future-focused, they will be energized by the potential to do things differently, open to fresh ideas and meaningful partnerships, and willing to look beyond conventional approaches to healthcare. They will translate vision into progress, empower a strong leadership team, and draw on the expertise, creativity, and ideas of others. Authentic, compassionate, inclusive, and highly collaborative, they will listen well, build trust, and value diverse perspectives. Visible and approachable, they will invest time in WRHN's people and communities, bringing the emotional intelligence and empathy to understand their experiences and the ability to engage, energize, and bring people with them as WRHN continues to evolve.
To confidentially explore this opportunity, please email your resume, quoting the appropriate position title, to Judy Mandelman or Heather Spiegel, at resumes@promeus.ca .
WRHN and Promeus Inc. are committed to creating an inclusive environment that reflects the diversity of the communities served. We welcome applications from women, racialized persons, people with disabilities, Indigenous peoples, and 2SLGBTQIA+ individuals.
Sep 08, 2026
Full time
President and Chief Executive Officer
Waterloo Regional Health Network (WRHN) is one of Ontario’s largest community-based health systems, serving one of Ontario's fastest-growing and most diverse communities. Formed through the voluntary integration of Grand River Hospital and St. Mary's General Hospital, WRHN provides a broad range of acute, specialized, regional, and community services across Waterloo Wellington and beyond. With approximately 900 beds and 8,500 staff, physicians, and volunteers, an annual operating budget approaching $1 billion, and regional programs serving approximately 10% of Ontario’s population, WRHN is home to major regional programs in cancer, cardiac care, renal care, stroke, mental health and addictions, and other specialized services. As the organization continues to come together as One WRHN, it does so in a region distinguished by an exceptional academic, research, and technology ecosystem, creating opportunities to explore new approaches to care and health system improvement.
The Position
Reporting to the Board of Directors, the President and Chief Executive Officer (CEO) will lead WRHN at a pivotal time in its evolution. The CEO will have meaningful opportunity to influence and shape the future of One WRHN, bringing people together around a shared culture, purpose, and vision for what the organization can become. They will inspire confidence and optimism while maintaining an unwavering focus on quality, patient-centred care, the experiences of patients and families, and the needs and well-being of the communities WRHN serves. Working closely with a talented leadership team, staff, and physicians, the CEO will bring the focus, judgement, and leadership required to realize WRHN’s considerable potential.
Externally, the CEO will be a visible and trusted leader for WRHN. They will champion the new hospital and broader multi-site redevelopment vision, strengthen relationships with government, healthcare, and community partners, and advance WRHN's role as a collaborative regional and provincial health system leader. The CEO will also build on WRHN’s academic, research, and innovation strengths, deepening its relationship with the University of Waterloo, and other academic partners, and drawing on the region's broader ecosystem to translate possibilities into meaningful improvements in care, access, workforce experience, and health system performance.
The Person
The successful candidate will be an accomplished healthcare executive with significant experience leading complex organizations through transformation, growth, and change. They will bring a sophisticated understanding of healthcare delivery and Ontario's publicly funded health system, together with strong business, financial, and operational acumen. Strategic, curious, and future-focused, they will be energized by the potential to do things differently, open to fresh ideas and meaningful partnerships, and willing to look beyond conventional approaches to healthcare. They will translate vision into progress, empower a strong leadership team, and draw on the expertise, creativity, and ideas of others. Authentic, compassionate, inclusive, and highly collaborative, they will listen well, build trust, and value diverse perspectives. Visible and approachable, they will invest time in WRHN's people and communities, bringing the emotional intelligence and empathy to understand their experiences and the ability to engage, energize, and bring people with them as WRHN continues to evolve.
To confidentially explore this opportunity, please email your resume, quoting the appropriate position title, to Judy Mandelman or Heather Spiegel, at resumes@promeus.ca .
WRHN and Promeus Inc. are committed to creating an inclusive environment that reflects the diversity of the communities served. We welcome applications from women, racialized persons, people with disabilities, Indigenous peoples, and 2SLGBTQIA+ individuals.
Director, Client Operations
Helping Hands Healthcare (HHH) has provided healthcare staffing and care services across Ontario for almost 30 years. A contracted provider with Ontario Health atHome, HHH delivers government-funded home and community care, hospital-to-home programs, hospital staffing, long-term care and retirement staffing, travel assignments, and private. care. Recognized with the Highest Standard of Excellence in healthcare staffing, the organization works with a roster of approximately 2,500 RNs, RPNs, and PSWs.
HHH is entering a pivotal period of growth. Building on an established hospital staffing business, the organization is actively expanding its home and community care services to diversify its business and extend its reach across Ontario. With significant contracts secured and demand continuing to grow, HHH is strengthening and scaling its operations to support this next stage of development. The new Director, Client Operations (Director) will be central to this work, building the operational infrastructure and workforce capacity required for sustainable growth.
The Position
Reporting to the President and Chief Executive Officer and serving as a member of the Leadership Team, the Director will provide operational leadership across HHH's diverse portfolio of services. The mandate combines optimizing the established hospital staffing business with building and scaling its growing home and community care operations. The Director will establish the operating model, systems, procedures, workforce capacity, and organizational infrastructure required to support sustainable growth while maintaining quality, responsiveness, continuity of care, and a positive experience for clients and care providers.
Working at both strategic and operational levels, the Director will take ownership of how operations is structured and delivered. This is a hands-on mandate requiring a leader prepared to work alongside the team, understand the operational detail, and drive solutions through implementation. They will strengthen service coordination and workforce deployment, advance the use of technology and data, and build the team and organizational capabilities required to support increasing scale and complexity.
While home and community care will be a significant early focus, the Director will maintain operational oversight over all client services. Working closely with Clinical and Professional Practice, Finance, Human Resources, Information Technology, and Business Development, they will ensure operational execution aligns with quality, workforce, financial, contractual, and growth priorities, while providing clear insight into performance, risk, and capacity.
This is an opportunity for a builder who is energized by creating structure, developing teams, solving complex operational challenges, and turning growth opportunities into sustainable operations.
The Person
The ideal candidate is an experienced operations leader with progressive leadership experience in home and community care, healthcare staffing, or a similarly complex healthcare service environment, together with an understanding of the evolving home care landscape. They understand the operational realities of workforce planning, scheduling, capacity management, and service delivery across dispersed geographies, including rural and remote communities. Experience with AlayaCare or a comparable care management platform, along with the ability to advance technology adoption and data-informed decision-making, is important.
The successful candidate combines strategic perspective with a practical, hands-on leadership style and is equally comfortable setting direction, working alongside the team, and moving priorities forward. They are a builder and problem solver who takes ownership, creates structure where it does not yet exist, and carries solutions through implementation. A credible and supportive people leader, they develop strong teams, strengthen accountability, mentor others, and foster a culture of performance, responsiveness, and service excellence.
With strong business and financial acumen, they work effectively across functions and build trusted relationships with clients, funders, partners, and care providers. They are comfortable in a fast-paced, evolving environment where priorities shift and opportunities emerge. Above all, they are motivated by the opportunity to build the operational capacity that will support HHH's continued growth.
To confidentially explore this opportunity, please email your resume, quoting the position title, to resumes@promeus.ca. An Executive Brief is available upon request.
Helping Hands Healthcare and Promeus Inc. are committed to equity in leadership and welcome applications from all qualified individuals, including women, racialized persons, Indigenous peoples, persons with disabilities, and those who identify as 2SLGBTQIA+.
Sep 08, 2026
Full time
Director, Client Operations
Helping Hands Healthcare (HHH) has provided healthcare staffing and care services across Ontario for almost 30 years. A contracted provider with Ontario Health atHome, HHH delivers government-funded home and community care, hospital-to-home programs, hospital staffing, long-term care and retirement staffing, travel assignments, and private. care. Recognized with the Highest Standard of Excellence in healthcare staffing, the organization works with a roster of approximately 2,500 RNs, RPNs, and PSWs.
HHH is entering a pivotal period of growth. Building on an established hospital staffing business, the organization is actively expanding its home and community care services to diversify its business and extend its reach across Ontario. With significant contracts secured and demand continuing to grow, HHH is strengthening and scaling its operations to support this next stage of development. The new Director, Client Operations (Director) will be central to this work, building the operational infrastructure and workforce capacity required for sustainable growth.
The Position
Reporting to the President and Chief Executive Officer and serving as a member of the Leadership Team, the Director will provide operational leadership across HHH's diverse portfolio of services. The mandate combines optimizing the established hospital staffing business with building and scaling its growing home and community care operations. The Director will establish the operating model, systems, procedures, workforce capacity, and organizational infrastructure required to support sustainable growth while maintaining quality, responsiveness, continuity of care, and a positive experience for clients and care providers.
Working at both strategic and operational levels, the Director will take ownership of how operations is structured and delivered. This is a hands-on mandate requiring a leader prepared to work alongside the team, understand the operational detail, and drive solutions through implementation. They will strengthen service coordination and workforce deployment, advance the use of technology and data, and build the team and organizational capabilities required to support increasing scale and complexity.
While home and community care will be a significant early focus, the Director will maintain operational oversight over all client services. Working closely with Clinical and Professional Practice, Finance, Human Resources, Information Technology, and Business Development, they will ensure operational execution aligns with quality, workforce, financial, contractual, and growth priorities, while providing clear insight into performance, risk, and capacity.
This is an opportunity for a builder who is energized by creating structure, developing teams, solving complex operational challenges, and turning growth opportunities into sustainable operations.
The Person
The ideal candidate is an experienced operations leader with progressive leadership experience in home and community care, healthcare staffing, or a similarly complex healthcare service environment, together with an understanding of the evolving home care landscape. They understand the operational realities of workforce planning, scheduling, capacity management, and service delivery across dispersed geographies, including rural and remote communities. Experience with AlayaCare or a comparable care management platform, along with the ability to advance technology adoption and data-informed decision-making, is important.
The successful candidate combines strategic perspective with a practical, hands-on leadership style and is equally comfortable setting direction, working alongside the team, and moving priorities forward. They are a builder and problem solver who takes ownership, creates structure where it does not yet exist, and carries solutions through implementation. A credible and supportive people leader, they develop strong teams, strengthen accountability, mentor others, and foster a culture of performance, responsiveness, and service excellence.
With strong business and financial acumen, they work effectively across functions and build trusted relationships with clients, funders, partners, and care providers. They are comfortable in a fast-paced, evolving environment where priorities shift and opportunities emerge. Above all, they are motivated by the opportunity to build the operational capacity that will support HHH's continued growth.
To confidentially explore this opportunity, please email your resume, quoting the position title, to resumes@promeus.ca. An Executive Brief is available upon request.
Helping Hands Healthcare and Promeus Inc. are committed to equity in leadership and welcome applications from all qualified individuals, including women, racialized persons, Indigenous peoples, persons with disabilities, and those who identify as 2SLGBTQIA+.