Collingwood General and Marine Hospital
Join Our Inspired Team! The Opportunity:
Following a vacancy created by a promotional opportunity, we need a Vice President Patient Services and CNE to join our dedicated and inspired team!
The Vice President Patient Services and CNE will develop and implement a clear vision through exemplary leadership in order to promote a collaborative and engaged culture providing an excellent patient experience.
You will Elevate Quality by promoting and supporting work through our Quality Improvement Plan with a specific focus on improving patient experience and wait times. You will also join us in the midst of preparation for Accreditation in Spring 2027 and your leadership and work will ensure that we are not only ready but excel during our onsite visit.
This role is supported by an Administrative Assistant and has two Patient Services Directors (one newly established and under recruitment) to support the important work of this role. Key deliverables in the upcoming year will include informing Hospital Development work as we move towards our Stage 2 Submission, introduction and development of a Professional Practice Model and continued strength and engagement with the Patient and Family Advisory Committee and Ontario Health Team.
Why Choose Us!
We invest in our Team. As the Vice President Patient Services & CNE you will earn an annual salary of $200,000 plus 8% pay at risk.
Beyond your annual wage you will also enjoy:
Access to funding to support education that you want to pursue
Join or continue in HOOPP, a defined benefit contribution pension plan
Time away from work matters. This position would earn six weeks of vacation plus one week in lieu to recognize administrator on call responsibilities
Your health and wellness are important. We offer a fulsome benefits package
We also provide reimbursement for your mandatory CNO license
As a leadership role you will have flexibility with your schedule, including the option for some remote work to support focused projects and tasks
As the successful applicant you will be responsible for:
Building a collaborative environment built on our value of support each other looking for opportunities for solutions and engagement across portfolios and teams
Drive leadership and progress based on enhancing patient experience and quality care while balancing financial responsibility and ensuring strong team CGMH engagement
Leading our preparation for Hospital Accreditation in Spring 2027
Acting as a key contributor on Hospital Development and advising on program flows, patient experience and design
Developing a Clinical Services Plan in partnership with Professional Staff leadership as we seek to create capacity both at our current site and in our future hospital
Maintaining and building upon the success of our current Patient and Family Advisory Committee including further engagement with the this committee and Patient and Family Advisors across the Hospital
Support and engagement for direct reports as well as all leaders within the organization supporting delivery on our annual operating plan and our leadership core responsibilities
You will also represent and support CGMH’s mission through the following initiatives:
Assume membership on CGMH’s Board of Directors
Co-Chair the Patient and Family Advisory Committee
Launch and Chair CGMH’s Ethics Committee
Represent CGMH from a Clinical perspective at the Regional CARE4 Committee focused on our shared electronic health record of Meditech
Represent CGMH at the Southern Georgian Bay Ontario Health Team
Represent CGMH and collaborate with our Medical Advisory Committee and Professional Staff Association
Represent CGMH at the Hospital Association Committee in partnership with ONA and leadership from People Services
What You’ll Bring
Required
Bachelor’s Degree in Nursing
Current registration and member in good standing with the College of Nurses of Ontario
Minimum of 10 years of progressive senior healthcare leadership
Extensive clinical expertise with experiencing leading a variety of teams
Demonstrated success leading change initiatives across the Hospital as well as with community partners
Preferred
Masters’ degree in relevant field of study
Certified Health Executive (CHE) designation
Previous experience in a CNE role
Experience with Hospital Development or large scale capital projects preferred
Experience effectively interacting and supporting Board of Directors work
Values are at the Heart of Our Work
We are committed to our values:
Be Kind - fostering a culture of compassion, empathy, and dignity in every interaction
Support Each Other - working together across all roles to uplift our team and our patients
Lead by Example - setting a standard of integrity, fairness, and professionalism
Keep Growing - embracing curiosity, innovation, and learning to adapt to future needs
Any successful candidate will need to live these values on a day to day basis. We have recently created a senior team leadership values charter that we will share in the recruitment process.
Join Tomorrow’s Team Today: Shape the Future of Care in South Georgian Bay at CGMH!
Today CGMH is an 84-bed acute care hospital serving 74,000+ residents and 3.5M annual visitors. With a team of 1,200+ dedicated professionals, we deliver high‑quality care across emergency, surgery, orthopaedics, obstetrics, dialysis, diagnostics, mental health, and more.
Tomorrow’s Hospital is under Development and are working towards an opening day in 2033. Joining our team now means you have input on the Hospital’s design, workflows, and equipment. Learn more here .
Learn more about our Strategic Plan here .
Ready to Apply?
Apply online before 11:59pm EST on the posting close date by submitting an updated copy of your resume in PDF or Word format. Only those selected for an interview will be contacted. We look forward to reviewing your application.
We are here to support you. If you have any questions or concerns during the recruitment process, including related to accessibility, please reach out to People Services
Join Our Inspired Team! The Opportunity:
Following a vacancy created by a promotional opportunity, we need a Vice President Patient Services and CNE to join our dedicated and inspired team!
The Vice President Patient Services and CNE will develop and implement a clear vision through exemplary leadership in order to promote a collaborative and engaged culture providing an excellent patient experience.
You will Elevate Quality by promoting and supporting work through our Quality Improvement Plan with a specific focus on improving patient experience and wait times. You will also join us in the midst of preparation for Accreditation in Spring 2027 and your leadership and work will ensure that we are not only ready but excel during our onsite visit.
This role is supported by an Administrative Assistant and has two Patient Services Directors (one newly established and under recruitment) to support the important work of this role. Key deliverables in the upcoming year will include informing Hospital Development work as we move towards our Stage 2 Submission, introduction and development of a Professional Practice Model and continued strength and engagement with the Patient and Family Advisory Committee and Ontario Health Team.
Why Choose Us!
We invest in our Team. As the Vice President Patient Services & CNE you will earn an annual salary of $200,000 plus 8% pay at risk.
Beyond your annual wage you will also enjoy:
Access to funding to support education that you want to pursue
Join or continue in HOOPP, a defined benefit contribution pension plan
Time away from work matters. This position would earn six weeks of vacation plus one week in lieu to recognize administrator on call responsibilities
Your health and wellness are important. We offer a fulsome benefits package
We also provide reimbursement for your mandatory CNO license
As a leadership role you will have flexibility with your schedule, including the option for some remote work to support focused projects and tasks
As the successful applicant you will be responsible for:
Building a collaborative environment built on our value of support each other looking for opportunities for solutions and engagement across portfolios and teams
Drive leadership and progress based on enhancing patient experience and quality care while balancing financial responsibility and ensuring strong team CGMH engagement
Leading our preparation for Hospital Accreditation in Spring 2027
Acting as a key contributor on Hospital Development and advising on program flows, patient experience and design
Developing a Clinical Services Plan in partnership with Professional Staff leadership as we seek to create capacity both at our current site and in our future hospital
Maintaining and building upon the success of our current Patient and Family Advisory Committee including further engagement with the this committee and Patient and Family Advisors across the Hospital
Support and engagement for direct reports as well as all leaders within the organization supporting delivery on our annual operating plan and our leadership core responsibilities
You will also represent and support CGMH’s mission through the following initiatives:
Assume membership on CGMH’s Board of Directors
Co-Chair the Patient and Family Advisory Committee
Launch and Chair CGMH’s Ethics Committee
Represent CGMH from a Clinical perspective at the Regional CARE4 Committee focused on our shared electronic health record of Meditech
Represent CGMH at the Southern Georgian Bay Ontario Health Team
Represent CGMH and collaborate with our Medical Advisory Committee and Professional Staff Association
Represent CGMH at the Hospital Association Committee in partnership with ONA and leadership from People Services
What You’ll Bring
Required
Bachelor’s Degree in Nursing
Current registration and member in good standing with the College of Nurses of Ontario
Minimum of 10 years of progressive senior healthcare leadership
Extensive clinical expertise with experiencing leading a variety of teams
Demonstrated success leading change initiatives across the Hospital as well as with community partners
Preferred
Masters’ degree in relevant field of study
Certified Health Executive (CHE) designation
Previous experience in a CNE role
Experience with Hospital Development or large scale capital projects preferred
Experience effectively interacting and supporting Board of Directors work
Values are at the Heart of Our Work
We are committed to our values:
Be Kind - fostering a culture of compassion, empathy, and dignity in every interaction
Support Each Other - working together across all roles to uplift our team and our patients
Lead by Example - setting a standard of integrity, fairness, and professionalism
Keep Growing - embracing curiosity, innovation, and learning to adapt to future needs
Any successful candidate will need to live these values on a day to day basis. We have recently created a senior team leadership values charter that we will share in the recruitment process.
Join Tomorrow’s Team Today: Shape the Future of Care in South Georgian Bay at CGMH!
Today CGMH is an 84-bed acute care hospital serving 74,000+ residents and 3.5M annual visitors. With a team of 1,200+ dedicated professionals, we deliver high‑quality care across emergency, surgery, orthopaedics, obstetrics, dialysis, diagnostics, mental health, and more.
Tomorrow’s Hospital is under Development and are working towards an opening day in 2033. Joining our team now means you have input on the Hospital’s design, workflows, and equipment. Learn more here .
Learn more about our Strategic Plan here .
Ready to Apply?
Apply online before 11:59pm EST on the posting close date by submitting an updated copy of your resume in PDF or Word format. Only those selected for an interview will be contacted. We look forward to reviewing your application.
We are here to support you. If you have any questions or concerns during the recruitment process, including related to accessibility, please reach out to People Services
Promeus
Vice President, Quality, Risk, Patient Experience, Professional Practice & Chief Nursing Executive (VP and CNE)
William Osler Health System (Osler) is one of Ontario’s largest and most dynamic community academic health systems, serving 1.3 million residents across one of the fastest-growing and most diverse regions in the province. Osler is comprised of three hospital sites: Brampton Civic Hospital, Etobicoke General Hospital, and the Peel Memorial Centre for Integrated Health and Wellness, as well as a Reactivation Care Unit and a Withdrawal Management Centre. With an annual budget of $950 million and more than 15,000 team members and physicians, Osler delivers high-quality, patient- centred care through skilled, professional, multidisciplinary teams and is the primary clinical partner for Toronto Metropolitan University's School of Medicine. Osler is accredited with Exemplary Standing by Accreditation Canada and recognized nationally for excellence in patient safety, including the CCHL Excellence in Patient Safety Award. Osler has also been named one of the Greater Toronto's Top Employers.
The Position
This is a defining executive leadership opportunity within one of Ontario's largest and most dynamic community academic health systems. At a time of significant organizational growth, continued academic growth, and ongoing digital transformation, the VP and CNE will play a central role in shaping the future of clinical excellence, patient-centred care, and organizational performance across Osler.
As a key member of the Executive Team and Clinical Operations Leadership, the VP and CNE provides enterprise-wide leadership for quality and patient safety, professional practice, patient experience and health justice, enterprise risk management, ethics and spiritual care, emergency preparedness, and business continuity. Building upon a strong and highly respected foundation, the VP and CNE will advance strategic priorities related to quality and patient safety, professional practice excellence, workforce development, academic practice partnerships, digital innovation, and equitable, person-centred care. The successful candidate will serve as a trusted advisor to executive leadership and the Board while fostering a culture grounded in collaboration, accountability, continuous learning, and improvement.
Key leadership priorities for the new VP and CNE will be to:
Advance quality, patient safety, and clinical excellence within a Just Culture.
Lead and support effective governance in practice, quality and risk
Continue to strengthen professional practice, nursing leadership, and workforce development.
Enhance patient experience, health justice, and person-centred care.
Further Osler's academic mandate through practice partnerships, education, and interprofessional learning.
Lead clinical transformation through digital innovation and evidence-informed practice.
Continue to advance organizational resilience through strong risk management, emergency preparedness, and business continuity.
Contribute to organizational strategy, growth, and transformation as a member of the Executive Team.
Experience
The ideal candidate is a highly respected healthcare executive with progressive senior leadership experience in a complex hospital, integrated health system, or similarly sophisticated environment. They bring demonstrated success advancing quality, patient safety, professional practice, patient experience, and organizational transformation, coupled with a strong understanding of clinical governance, academic practice, and health system partnerships. Recognized for their strategic leadership, hospital operational acumen, and ability to build trusted relationships, they work effectively with Boards, physicians, clinicians, academic partners, government, and health system stakeholders to advance organizational priorities. The successful candidate is a collaborative and emotionally intelligent leader who excels in navigating complexity, fostering alignment, and driving continuous improvement in support of exceptional patient care and organizational performance.To confidentially explore this opportunity, please email your resume or query to Judy Mandelman or Heather Spiegel at resumes@promeus.ca .
William Osler Health System and Promeus Inc. are committed to building an intentionally inclusive environment that engages, supports, and empowers employment equity and diversity in the workplace and communities served. We welcome applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and 2SLGBTQI+ persons.
Vice President, Quality, Risk, Patient Experience, Professional Practice & Chief Nursing Executive (VP and CNE)
William Osler Health System (Osler) is one of Ontario’s largest and most dynamic community academic health systems, serving 1.3 million residents across one of the fastest-growing and most diverse regions in the province. Osler is comprised of three hospital sites: Brampton Civic Hospital, Etobicoke General Hospital, and the Peel Memorial Centre for Integrated Health and Wellness, as well as a Reactivation Care Unit and a Withdrawal Management Centre. With an annual budget of $950 million and more than 15,000 team members and physicians, Osler delivers high-quality, patient- centred care through skilled, professional, multidisciplinary teams and is the primary clinical partner for Toronto Metropolitan University's School of Medicine. Osler is accredited with Exemplary Standing by Accreditation Canada and recognized nationally for excellence in patient safety, including the CCHL Excellence in Patient Safety Award. Osler has also been named one of the Greater Toronto's Top Employers.
The Position
This is a defining executive leadership opportunity within one of Ontario's largest and most dynamic community academic health systems. At a time of significant organizational growth, continued academic growth, and ongoing digital transformation, the VP and CNE will play a central role in shaping the future of clinical excellence, patient-centred care, and organizational performance across Osler.
As a key member of the Executive Team and Clinical Operations Leadership, the VP and CNE provides enterprise-wide leadership for quality and patient safety, professional practice, patient experience and health justice, enterprise risk management, ethics and spiritual care, emergency preparedness, and business continuity. Building upon a strong and highly respected foundation, the VP and CNE will advance strategic priorities related to quality and patient safety, professional practice excellence, workforce development, academic practice partnerships, digital innovation, and equitable, person-centred care. The successful candidate will serve as a trusted advisor to executive leadership and the Board while fostering a culture grounded in collaboration, accountability, continuous learning, and improvement.
Key leadership priorities for the new VP and CNE will be to:
Advance quality, patient safety, and clinical excellence within a Just Culture.
Lead and support effective governance in practice, quality and risk
Continue to strengthen professional practice, nursing leadership, and workforce development.
Enhance patient experience, health justice, and person-centred care.
Further Osler's academic mandate through practice partnerships, education, and interprofessional learning.
Lead clinical transformation through digital innovation and evidence-informed practice.
Continue to advance organizational resilience through strong risk management, emergency preparedness, and business continuity.
Contribute to organizational strategy, growth, and transformation as a member of the Executive Team.
Experience
The ideal candidate is a highly respected healthcare executive with progressive senior leadership experience in a complex hospital, integrated health system, or similarly sophisticated environment. They bring demonstrated success advancing quality, patient safety, professional practice, patient experience, and organizational transformation, coupled with a strong understanding of clinical governance, academic practice, and health system partnerships. Recognized for their strategic leadership, hospital operational acumen, and ability to build trusted relationships, they work effectively with Boards, physicians, clinicians, academic partners, government, and health system stakeholders to advance organizational priorities. The successful candidate is a collaborative and emotionally intelligent leader who excels in navigating complexity, fostering alignment, and driving continuous improvement in support of exceptional patient care and organizational performance.To confidentially explore this opportunity, please email your resume or query to Judy Mandelman or Heather Spiegel at resumes@promeus.ca .
William Osler Health System and Promeus Inc. are committed to building an intentionally inclusive environment that engages, supports, and empowers employment equity and diversity in the workplace and communities served. We welcome applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and 2SLGBTQI+ persons.
