crawfordconnect
Summit Housing & Outreach Programs is a non-profit charitable organization that provides a variety of housing, treatment and outreach case management services to individuals who require mental health supports in the Halton Region.
Summit is governed by a volunteer Board of Directors and is primarily funded through the Ministry of Health and Long -Term Care and is a member of three (3) Ontario Health Teams. Its services are based on a flexible, rehabilitative model of support and are tailored to meet the varied needs of the people it serves.
Today, a $7 million organization, Summit offers a wide variety of housing options in Burlington, Oakville, Milton, Georgetown and Acton with 250 apartments. In addition, it provides a variety of case management services which includes assertive community treatment throughout the Region of Halton.
Candidates with the following qualifications are encouraged to apply:
Registration as a health care professional in good standing with a professional college.
Minimum Bachelor’s Degree in Social Work or a clinical field.
3 years related management experience.
3+ years direct service experience working with clients with complex needs in a supportive housing and/or community case management programs.
Excellent communication, negotiation, team leadership, mediation, advocacy, and co-ordination skills.
Knowledge of relevant legislation, guidelines and requirements of current program funders (MOLTHC and Miss/Halton LHIN/Ontario Health Teams).
Demonstrated proficiency with electronic reporting, tracking and data management systems as well as Microsoft Office.
Knowledge of Social Housing, Rent Supplements, and Residential Tenancies Act.
Strong interpersonal skills, ability to communicate and manage well at all levels of the organization and with staff at remote locations essential.
Strong problem solving, creative skills, and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
High level of integrity and dependability with a strong sense of urgency and results-orientation.
Exceptional Team Player.
Access to reliable transportation to oversee day-to-day operations of programs throughout the Region of Halton; valid driver’s license and adequate insurance coverage required.
This search is being conducted on behalf of Summit Housing & Outreach Programs by crawfordconnect, a search firm specializing in recruiting leaders for Canada’s non-profit sector. If someone you know may be interested in this position, please feel free to forward this document – we’d be pleased to connect with them.
To submit your application by April 30, 2020, please visit: http://crawfordconnect.com/for-candidates/job-openings/ . Select the role and ‘Apply’ to upload your cover letter and resume in two separate documents.
For additional information please reach out to Heidi Stock at heidi@crawfordconnect.com or please call 416.930.9732.
We request all cover letters and resumes be submitted online only. Technical difficulties submitting your documents? Please email your application to info@crawfordconnect.com and copy Heidi@crawfordconnect.com and cite Summit Housing in the subject line.
Summit Housing and Outreach Programs strives to foster an equitable workplace that reflects the diversity of the community we serve and welcomes all qualified candidates including racialized individuals, members of the 2SLGBTQ+ communities, people with disabilities and people with culturally diverse backgrounds. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Summit Housing & Outreach Programs is a non-profit charitable organization that provides a variety of housing, treatment and outreach case management services to individuals who require mental health supports in the Halton Region.
Summit is governed by a volunteer Board of Directors and is primarily funded through the Ministry of Health and Long -Term Care and is a member of three (3) Ontario Health Teams. Its services are based on a flexible, rehabilitative model of support and are tailored to meet the varied needs of the people it serves.
Today, a $7 million organization, Summit offers a wide variety of housing options in Burlington, Oakville, Milton, Georgetown and Acton with 250 apartments. In addition, it provides a variety of case management services which includes assertive community treatment throughout the Region of Halton.
Candidates with the following qualifications are encouraged to apply:
Registration as a health care professional in good standing with a professional college.
Minimum Bachelor’s Degree in Social Work or a clinical field.
3 years related management experience.
3+ years direct service experience working with clients with complex needs in a supportive housing and/or community case management programs.
Excellent communication, negotiation, team leadership, mediation, advocacy, and co-ordination skills.
Knowledge of relevant legislation, guidelines and requirements of current program funders (MOLTHC and Miss/Halton LHIN/Ontario Health Teams).
Demonstrated proficiency with electronic reporting, tracking and data management systems as well as Microsoft Office.
Knowledge of Social Housing, Rent Supplements, and Residential Tenancies Act.
Strong interpersonal skills, ability to communicate and manage well at all levels of the organization and with staff at remote locations essential.
Strong problem solving, creative skills, and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.
High level of integrity and dependability with a strong sense of urgency and results-orientation.
Exceptional Team Player.
Access to reliable transportation to oversee day-to-day operations of programs throughout the Region of Halton; valid driver’s license and adequate insurance coverage required.
This search is being conducted on behalf of Summit Housing & Outreach Programs by crawfordconnect, a search firm specializing in recruiting leaders for Canada’s non-profit sector. If someone you know may be interested in this position, please feel free to forward this document – we’d be pleased to connect with them.
To submit your application by April 30, 2020, please visit: http://crawfordconnect.com/for-candidates/job-openings/ . Select the role and ‘Apply’ to upload your cover letter and resume in two separate documents.
For additional information please reach out to Heidi Stock at heidi@crawfordconnect.com or please call 416.930.9732.
We request all cover letters and resumes be submitted online only. Technical difficulties submitting your documents? Please email your application to info@crawfordconnect.com and copy Heidi@crawfordconnect.com and cite Summit Housing in the subject line.
Summit Housing and Outreach Programs strives to foster an equitable workplace that reflects the diversity of the community we serve and welcomes all qualified candidates including racialized individuals, members of the 2SLGBTQ+ communities, people with disabilities and people with culturally diverse backgrounds. Accommodations are available on request for candidates taking part in all aspects of the selection process.
AMHS-KFLA
Position: HR Manager
Competition Reference: 2020-17 KFLA
Required Shifts: Monday to Friday
Reports to: Director of Operations
Vacancies: 1
Job Status: Permanent Full Time
Hourly Rate: To Be Determined
Location: Kingston, Ontario
Union/Non-Union: Non-Union
Job Summary:
As a key member of the Addiction Mental Health Services, Kingston, Frontenac, Lexington and Addington (AMHS-KFLA) Leadership Team and working under the general direction of the Director of Operations the Human Resource Manager (HR Mgr.) will be a hands-on inspirational agent-of-change and a key advisor to the leadership team. The HR Mgr. will employ their extensive knowledge of human resource, labour relations and occupational health and safety to develop and maintain best-practices, progressive policies/procedures and relevant legislation, to ensure a collegial work culture that will support the agency’s vision, mission, values and strategic direction.
Reporting to the HR Mgr. is the Human Resource Generalist, collectively this HR team will develop and implement a broad range of strategic HR programs in support of the agencies people.
The Manager is additionally responsible for planning, budgeting, development and evaluation of the department ensuring the most effective use of resources, and that the needs of the customers are being met appropriately. In addition, the incumbent participates in other departmental activities and related agency projects, as required.
Minimum Qualifications:
University Degree in Human Resources/Labour Relations or a relevant area of studies, preferably at a Master’s level, a CHRP or CHRL designation and registration in good standing with the Human Resources Professional Association (HRPA)
Knowledge, Skills and Abilities:
Five years of progressively responsible experience in human resources preferably in a health care setting
Experience in administration, staff supervision, fiscal management and service development utilizing a participatory management style
Sound working knowledge of and demonstrated ability to interpret and apply current employment legislation such as, but not limited to: Employment Standards Act, Human Rights Code, Occupational Health & Safety Act, etc. as well as common law in these areas
Proficiency in MS Office; fluent in French is an asset
Key Responsibilities:
The incumbent will:
Employ well developed progressive leadership skills, a strong sense of one’s own emotional intelligence, innovation, creativity and solid Human Resource technical skills to effectively lead the day to day operation of the agency’s Human Resources Services, ensuring the service is customer focused and value for money driven.
Provide leadership and direction in the design, development and implementation of AMHS-KFLA Human Resources strategy, associated policies and programs to achieve the agency’s vision.
Ensure that all Human Resource practice, policy, program, and initiative are sensitive to and supportive of the fact AMHS-KFLA is an agency focused on community-based mental health care and is dedicated to the highest standards of equity in employment and delivery of client care.
Ensure an internal source of expertise for all areas of Human Resource Management. Through development of an in-depth understanding of the Agency’s various client programs and support services, and through consultation with the, HRPAO, agency colleges and other internal or external advisors develop creative solutions for Human Resource related issues.
Provide leadership in the design, development and implementation of compensation and Total Rewards recognition programs. Make revisions to existing programs, ensuring they are competitive, cost effective, and legislatively compliant. Ensure that costing models for new and existing (annual) programs are developed accurately and that actual expenditures are within budget. Liaise with finance to ensure that program funding is available and meets the needs of the Agency. Develop recommendations for executive management and the compensation committee of the board as required
Lead and ensure the development and implementation of effective, consistent communication/education strategies and plans related to implementation of new human resource programs or initiative. Ensure that all communication materials developed are consistent with the overall HR and Agency communication strategy. Ensure that HR partners and agency leaders are equipped with the required tools to implement compensation programs effectively.
Provide leadership and direction to the Human Resources staff including recruiting, coaching, advising, performance management, mentoring and staff development, communicating and educating staff to ensure a complete understanding of business and Human Resources strategy, programs and related legislation.
Develop an innovative model for recruitment and retention of exceptional employees. Work collaboratively with clinical leadership, strategic communications, and senior management, draw on the best recruitment practices from other sectors to make AMHS-KFLA the preferred employer for community mental health care professionals.
Establish and develop methodologies and standards to be used for human resource service and program, value/impact measurement reporting. Working with the HR staff, finance clinical and support management identify key metrics and build the processes to track, trend, evaluate and report on these metrics to enhance the effectiveness of decision making related to human capital investment and quality management
Provide leadership to motivate both individual and team performance by: exhibiting an ability to listen, negotiate and communicate goals: sharing knowledge, experience and responsibility when dealing with colleges, mangers, staff and physicians in order to create a drive to be the best corporate attitude
Maintain open, professional labour management relations with the agency’s union the Ontario Public Sector Employee’s Union [OPSEU]
Provide key leadership to create and maintain an organizational climate which promotes staff development, education, achievement, and professionalism.
Be a role model of Human Resource professional leadership internally, and externally
Competencies:
At least five years of Manager level experience in a complex unionized, government regulated or public sector environment, the incumbent will have a highly developed ability to influence and inspire teams, drive strategic direction and create energy and enthusiasm for progressive change. As an advocate for the very best in human resource practice, the incumbent’s vision will contribute to the standards of excellence at AMHS-KFLA. An undergraduate or master’s degree in business with a focus on human resources combined with a CHRP, CHRL or CHRE designation and a member in good standing with the Human Resource Professional Association are highly desirable credentials for this role.
The ideal candidate for the role will have solid business sense and the ability to create a comprehensive plan that will integrate recruitment/retention, compensation, recognition/rewards, performance management, labour relations, Occupational Health and Safety, HRIS, pay roll, with Human Resource service performance management and provide the leadership to deliver results.
The ideal individual will be driven, capable of working autonomously and comfortable with both the newness of the role and task ambiguity. S/he must be able to execute.
Must have excellent presentation/facilitation skills; influencing and negotiating skills are also coveted. S/he must be a relationship builder.
Must be well organized and be able to multi-task, innovative and a good project manager.
Conversant with the emerging trends in Human Resource Management; able to translate concept into practical applications, systems and services.
Must possess excellent oral and written communications skills – can effectively articulate ideas and technical information to audiences ranging from front line to the most senior levels of management.
Strong analytical skills and the ability to review/analyze Human Resource practice and business situations and draw meaningful conclusions.
Strong organizational skills and proficiency with IT applications.
Conversant with the emerging trends in human resource practice, regulation, statute and academic theory, must be able to translate concept and trending into process and practical application.
Understanding of strategic and operational issues in agency management.
A relationship builder, the ideal candidate will be a coach and mentor for AMHS-KFLA senior team, mangers and for Agency staff and physicians.
Will have experience in leading Agency staff and physicians through culture transformations, as well as in gaining staff acceptance and commitment to achieve new standards of skill and service delivery.
The ideal candidate will be an inspirational leader with a high degree of comfort in providing leadership and fostering in staff and physicians a willingness to partner in care.
Other Requirements:
Valid driver’s license, insurance and access to a motor vehicle are required.
Ability to travel within the region on a regular basis.
Please submit a resume and cover letter as one document only quoting Competition Number 2020-17 KFLA to: Email: careers@amhs-kfla.ca
AMHS-KFLA strives to be a diverse and inclusive workplace. We encourage applications from all candidates who would contribute to the diversity of our community enhance our ability to provide quality services to our clients.
We are committed to accessible employment practices. If you require an accommodation to fully participate in the recruitment and selection process, please inform Human Resources to discuss your individual accessibility needs.
Position: HR Manager
Competition Reference: 2020-17 KFLA
Required Shifts: Monday to Friday
Reports to: Director of Operations
Vacancies: 1
Job Status: Permanent Full Time
Hourly Rate: To Be Determined
Location: Kingston, Ontario
Union/Non-Union: Non-Union
Job Summary:
As a key member of the Addiction Mental Health Services, Kingston, Frontenac, Lexington and Addington (AMHS-KFLA) Leadership Team and working under the general direction of the Director of Operations the Human Resource Manager (HR Mgr.) will be a hands-on inspirational agent-of-change and a key advisor to the leadership team. The HR Mgr. will employ their extensive knowledge of human resource, labour relations and occupational health and safety to develop and maintain best-practices, progressive policies/procedures and relevant legislation, to ensure a collegial work culture that will support the agency’s vision, mission, values and strategic direction.
Reporting to the HR Mgr. is the Human Resource Generalist, collectively this HR team will develop and implement a broad range of strategic HR programs in support of the agencies people.
The Manager is additionally responsible for planning, budgeting, development and evaluation of the department ensuring the most effective use of resources, and that the needs of the customers are being met appropriately. In addition, the incumbent participates in other departmental activities and related agency projects, as required.
Minimum Qualifications:
University Degree in Human Resources/Labour Relations or a relevant area of studies, preferably at a Master’s level, a CHRP or CHRL designation and registration in good standing with the Human Resources Professional Association (HRPA)
Knowledge, Skills and Abilities:
Five years of progressively responsible experience in human resources preferably in a health care setting
Experience in administration, staff supervision, fiscal management and service development utilizing a participatory management style
Sound working knowledge of and demonstrated ability to interpret and apply current employment legislation such as, but not limited to: Employment Standards Act, Human Rights Code, Occupational Health & Safety Act, etc. as well as common law in these areas
Proficiency in MS Office; fluent in French is an asset
Key Responsibilities:
The incumbent will:
Employ well developed progressive leadership skills, a strong sense of one’s own emotional intelligence, innovation, creativity and solid Human Resource technical skills to effectively lead the day to day operation of the agency’s Human Resources Services, ensuring the service is customer focused and value for money driven.
Provide leadership and direction in the design, development and implementation of AMHS-KFLA Human Resources strategy, associated policies and programs to achieve the agency’s vision.
Ensure that all Human Resource practice, policy, program, and initiative are sensitive to and supportive of the fact AMHS-KFLA is an agency focused on community-based mental health care and is dedicated to the highest standards of equity in employment and delivery of client care.
Ensure an internal source of expertise for all areas of Human Resource Management. Through development of an in-depth understanding of the Agency’s various client programs and support services, and through consultation with the, HRPAO, agency colleges and other internal or external advisors develop creative solutions for Human Resource related issues.
Provide leadership in the design, development and implementation of compensation and Total Rewards recognition programs. Make revisions to existing programs, ensuring they are competitive, cost effective, and legislatively compliant. Ensure that costing models for new and existing (annual) programs are developed accurately and that actual expenditures are within budget. Liaise with finance to ensure that program funding is available and meets the needs of the Agency. Develop recommendations for executive management and the compensation committee of the board as required
Lead and ensure the development and implementation of effective, consistent communication/education strategies and plans related to implementation of new human resource programs or initiative. Ensure that all communication materials developed are consistent with the overall HR and Agency communication strategy. Ensure that HR partners and agency leaders are equipped with the required tools to implement compensation programs effectively.
Provide leadership and direction to the Human Resources staff including recruiting, coaching, advising, performance management, mentoring and staff development, communicating and educating staff to ensure a complete understanding of business and Human Resources strategy, programs and related legislation.
Develop an innovative model for recruitment and retention of exceptional employees. Work collaboratively with clinical leadership, strategic communications, and senior management, draw on the best recruitment practices from other sectors to make AMHS-KFLA the preferred employer for community mental health care professionals.
Establish and develop methodologies and standards to be used for human resource service and program, value/impact measurement reporting. Working with the HR staff, finance clinical and support management identify key metrics and build the processes to track, trend, evaluate and report on these metrics to enhance the effectiveness of decision making related to human capital investment and quality management
Provide leadership to motivate both individual and team performance by: exhibiting an ability to listen, negotiate and communicate goals: sharing knowledge, experience and responsibility when dealing with colleges, mangers, staff and physicians in order to create a drive to be the best corporate attitude
Maintain open, professional labour management relations with the agency’s union the Ontario Public Sector Employee’s Union [OPSEU]
Provide key leadership to create and maintain an organizational climate which promotes staff development, education, achievement, and professionalism.
Be a role model of Human Resource professional leadership internally, and externally
Competencies:
At least five years of Manager level experience in a complex unionized, government regulated or public sector environment, the incumbent will have a highly developed ability to influence and inspire teams, drive strategic direction and create energy and enthusiasm for progressive change. As an advocate for the very best in human resource practice, the incumbent’s vision will contribute to the standards of excellence at AMHS-KFLA. An undergraduate or master’s degree in business with a focus on human resources combined with a CHRP, CHRL or CHRE designation and a member in good standing with the Human Resource Professional Association are highly desirable credentials for this role.
The ideal candidate for the role will have solid business sense and the ability to create a comprehensive plan that will integrate recruitment/retention, compensation, recognition/rewards, performance management, labour relations, Occupational Health and Safety, HRIS, pay roll, with Human Resource service performance management and provide the leadership to deliver results.
The ideal individual will be driven, capable of working autonomously and comfortable with both the newness of the role and task ambiguity. S/he must be able to execute.
Must have excellent presentation/facilitation skills; influencing and negotiating skills are also coveted. S/he must be a relationship builder.
Must be well organized and be able to multi-task, innovative and a good project manager.
Conversant with the emerging trends in Human Resource Management; able to translate concept into practical applications, systems and services.
Must possess excellent oral and written communications skills – can effectively articulate ideas and technical information to audiences ranging from front line to the most senior levels of management.
Strong analytical skills and the ability to review/analyze Human Resource practice and business situations and draw meaningful conclusions.
Strong organizational skills and proficiency with IT applications.
Conversant with the emerging trends in human resource practice, regulation, statute and academic theory, must be able to translate concept and trending into process and practical application.
Understanding of strategic and operational issues in agency management.
A relationship builder, the ideal candidate will be a coach and mentor for AMHS-KFLA senior team, mangers and for Agency staff and physicians.
Will have experience in leading Agency staff and physicians through culture transformations, as well as in gaining staff acceptance and commitment to achieve new standards of skill and service delivery.
The ideal candidate will be an inspirational leader with a high degree of comfort in providing leadership and fostering in staff and physicians a willingness to partner in care.
Other Requirements:
Valid driver’s license, insurance and access to a motor vehicle are required.
Ability to travel within the region on a regular basis.
Please submit a resume and cover letter as one document only quoting Competition Number 2020-17 KFLA to: Email: careers@amhs-kfla.ca
AMHS-KFLA strives to be a diverse and inclusive workplace. We encourage applications from all candidates who would contribute to the diversity of our community enhance our ability to provide quality services to our clients.
We are committed to accessible employment practices. If you require an accommodation to fully participate in the recruitment and selection process, please inform Human Resources to discuss your individual accessibility needs.
LHH Knightsbridge
POSITION PROFILE
Client Organization: CHEO
Position Title: Clinical Manager, Perioperative (OR/SDU/PACU/PAC& Anesthesia Assistants, Surgical Administrative Assistants)
Reports to: Director, Critical Care and Surgical Services
THE ORGANIZATION
CHEO is redefining what it means to be a hospital. Dedicated to the best life for every child and youth, CHEO is a global leader in pediatric health care and research and is committed to partnering with families, children and youth, and the community to provide care – where, when and how it’s needed.
CHEO is:
a specialized acute-care hospital
a school and preschool
an autism service provider
a child and youth mental health agency
a children’s treatment center
a research institute
a rehabilitation service
a pediatric palliative care provider
a school health provider
a service coordinator with community providers
a genetics program
a training and education center for health professionals
CHEO is at the forefront of integrating health care services for kids and families. Regionally, CHEO partners with families and providers to build a more connected health care system through joint program delivery and planning. Provincially, CHEO is a co-founder of the Kids Health Alliance, a network of partners working to create a standardized and coordinated approach to pediatric health care. CHEO also plays a leading role in numerous provincial pediatric entities and is home base for several provincial programs that support kids, families, health care providers and other organizations.
THE ROLE AND OPPORTUNITY
Reporting directly to the Director, Critical Care and Surgical Services the Clinical Manager is a key member of the program’s leadership team. Leading an interprofessional team of passionate and highly skilled clinicians and team members, the Clinical Manager is responsible for provide day-to-day clinical leadership, management and coordination of perioperative services, consisting of; 8 Operating Rooms as well as 2 procedure rooms that see approximately 7000 surgeries per year that range from open heart, ortho, ENT, urology, plastics, ophthalmology and neuro. This unit also has a 12 bay PACU and a 20 bed same day surgery unit, both newly renovated. The manager oversees a budget of approximately $9,000,000 and over 100 employees. This manager will have two care facilitators (assistant managers), an educator, 1 team leader for the anesthesia assistants and a coordinator for the surgical admin group. The unit also has a dedicated Child Life Specialist for the OR.
The Incumbent will collaborate with the Medical and Operational Directors in planning, delivery and evaluation of services in line with CHEO’s strategic objectives and corporate directions. The successful incumbent will demonstrate knowledge and support for a family-centered approach to care and excellence in clinical practice within an interdisciplinary environment. She/he will support a culture of continuous learning, professional development, adherence to standards and support of research activities.
THE IDEAL CANDIDATE
The successful candidate will be an inspirational leader, with a vision to create a learning culture, empower staff, develop processes and remove barriers that will enable best in class patient care and experience. We are looking for a critical thinking leader that has a strong business acumen, supports innovation and has an appetite for data and analytics to support strategic priorities as well as the expansion of service delivery through business case development and advocating for funding.
We are seeking a dynamic clinical operations leader who has a demonstrated history of achieving results from the perspective of quality, operations and developing high-performing teams, in a fast-paced environment. The ideal candidate will have strong understanding and working knowledge of OR best practices and will be tasked with raising the bar with respect to practice standards and operational processes. Further, the successful candidate will consistently demonstrate our values of; respecting each other, supporting people on their journey, innovating and challenging the status quo and creating new knowledge and opportunities to learn and teach.
Leadership Responsibilities:
Ensure that clinical care meets or exceeds existing applicable standards and is evidence based;
Effectively leads OR/SDU/PACU/PAC & Surgical Administrative staff by facilitating interdisciplinary processes, team functioning, ongoing learning and professional development;
Effectively manage administrative responsibilities, which include performance appraisals, absenteeism, role clarification, and professional accountability;
Works effectively with the Leadership Team in areas such as budget management, human resource issues, policy/procedure development and implementation
Promotes teamwork and collaboration across perioperative services and Acute Care units
Responsible for performing retrospective and concurrent quality and financial performance improvement assessments/reviews, including monitoring KPI’s; supply/cost analysis, analyzes trends; performs financial impact on new technologies and provides strategies for efficient delivery of high quality patient care.
Performs rigorous and systematic analysis of quality, revenue, and supply data; monitoring and analysis of clinical and non-clinical data; attend regularly scheduled meetings; design and implement data collection tools.
Actively monitors budget and variance reports, providing recommendations for improvement, standardization, compliance etc.
Identify and lead clinical quality improvement, change and transition projects in collaboration with interdisciplinary team members;
Operationalize strategic objectives using an evidence-based approach;
Promote the development and integration of evidence-based standards and practice guidelines.
Participate in service-specific and hospital-wide initiatives that impact resource allocation, and identify trends that affect patient and staff needs.
Collaborates with the Clinical Educator & Professional Practice Leader Respiratory Services to ensure that orientation and ongoing educational requirements of staff are being met, and in the application of evidence-based clinical practices;
Collaborates with the Clinical Educator, Professional Practice Leaders and other interdisciplinary team members in the implementation of evidence-based clinical practices;
Seek out, integrate and value, the input and the engagement of the patient/family/ community in designing and implementing care/services
Develop and use tools/processes to evaluate quality of care from the patient and family perspective
Choose effective communication tools, techniques and strategies, to facilitate discussion and interactions that enhance team function.
Demonstrate an objective attitude about conflict by being attentive and accepting of differing perspectives, taking these into account when collaboratively generating solutions.
Lead/participate planning for implementation of additional Perioperative Surgical Information System modules
Qualifications:
Health Discipline Professional designation
Undergraduate Degree required, Master’s Degree preferred
Minimum of five (5) years recent managerial experience
Familiarity with surgical/ perioperative portfolio within an acute care environment considered an strong asset
Demonstrated ability to establish and foster strong and positive partnerships
Demonstrated leadership, planning and project management skills
Demonstrated strong financial knowledge, ability to perform fiscal indicator reporting / monitoring/analysis, cost per case and standardization, zero based budgeting and cost containment strategy etc.
Strong problem solving and change management skills
Effective verbal and written communication skills
Highly motivated team player
Established reputation as a consultative, collaborative leader
Evidence of collaboration across multiple disciplines / divisions / programs / services
A combination of experience and academic qualifications will be considered
Bilingualism (English/French)
CONTACT INFORMATION
Should you have an interest in confidentially exploring this further or have any questions regarding this initiative, please contact LHH Knightsbridge search team below:
Lead Partner : Collin MacLeod Phone number: 416-928-4534 Email: collin.macleod@lhhknightsbridge.com
Research Consultant: Erica Tsui Phone number: 416-928-4554 Email: erica.tsui@lhhknightsbridge.com
POSITION PROFILE
Client Organization: CHEO
Position Title: Clinical Manager, Perioperative (OR/SDU/PACU/PAC& Anesthesia Assistants, Surgical Administrative Assistants)
Reports to: Director, Critical Care and Surgical Services
THE ORGANIZATION
CHEO is redefining what it means to be a hospital. Dedicated to the best life for every child and youth, CHEO is a global leader in pediatric health care and research and is committed to partnering with families, children and youth, and the community to provide care – where, when and how it’s needed.
CHEO is:
a specialized acute-care hospital
a school and preschool
an autism service provider
a child and youth mental health agency
a children’s treatment center
a research institute
a rehabilitation service
a pediatric palliative care provider
a school health provider
a service coordinator with community providers
a genetics program
a training and education center for health professionals
CHEO is at the forefront of integrating health care services for kids and families. Regionally, CHEO partners with families and providers to build a more connected health care system through joint program delivery and planning. Provincially, CHEO is a co-founder of the Kids Health Alliance, a network of partners working to create a standardized and coordinated approach to pediatric health care. CHEO also plays a leading role in numerous provincial pediatric entities and is home base for several provincial programs that support kids, families, health care providers and other organizations.
THE ROLE AND OPPORTUNITY
Reporting directly to the Director, Critical Care and Surgical Services the Clinical Manager is a key member of the program’s leadership team. Leading an interprofessional team of passionate and highly skilled clinicians and team members, the Clinical Manager is responsible for provide day-to-day clinical leadership, management and coordination of perioperative services, consisting of; 8 Operating Rooms as well as 2 procedure rooms that see approximately 7000 surgeries per year that range from open heart, ortho, ENT, urology, plastics, ophthalmology and neuro. This unit also has a 12 bay PACU and a 20 bed same day surgery unit, both newly renovated. The manager oversees a budget of approximately $9,000,000 and over 100 employees. This manager will have two care facilitators (assistant managers), an educator, 1 team leader for the anesthesia assistants and a coordinator for the surgical admin group. The unit also has a dedicated Child Life Specialist for the OR.
The Incumbent will collaborate with the Medical and Operational Directors in planning, delivery and evaluation of services in line with CHEO’s strategic objectives and corporate directions. The successful incumbent will demonstrate knowledge and support for a family-centered approach to care and excellence in clinical practice within an interdisciplinary environment. She/he will support a culture of continuous learning, professional development, adherence to standards and support of research activities.
THE IDEAL CANDIDATE
The successful candidate will be an inspirational leader, with a vision to create a learning culture, empower staff, develop processes and remove barriers that will enable best in class patient care and experience. We are looking for a critical thinking leader that has a strong business acumen, supports innovation and has an appetite for data and analytics to support strategic priorities as well as the expansion of service delivery through business case development and advocating for funding.
We are seeking a dynamic clinical operations leader who has a demonstrated history of achieving results from the perspective of quality, operations and developing high-performing teams, in a fast-paced environment. The ideal candidate will have strong understanding and working knowledge of OR best practices and will be tasked with raising the bar with respect to practice standards and operational processes. Further, the successful candidate will consistently demonstrate our values of; respecting each other, supporting people on their journey, innovating and challenging the status quo and creating new knowledge and opportunities to learn and teach.
Leadership Responsibilities:
Ensure that clinical care meets or exceeds existing applicable standards and is evidence based;
Effectively leads OR/SDU/PACU/PAC & Surgical Administrative staff by facilitating interdisciplinary processes, team functioning, ongoing learning and professional development;
Effectively manage administrative responsibilities, which include performance appraisals, absenteeism, role clarification, and professional accountability;
Works effectively with the Leadership Team in areas such as budget management, human resource issues, policy/procedure development and implementation
Promotes teamwork and collaboration across perioperative services and Acute Care units
Responsible for performing retrospective and concurrent quality and financial performance improvement assessments/reviews, including monitoring KPI’s; supply/cost analysis, analyzes trends; performs financial impact on new technologies and provides strategies for efficient delivery of high quality patient care.
Performs rigorous and systematic analysis of quality, revenue, and supply data; monitoring and analysis of clinical and non-clinical data; attend regularly scheduled meetings; design and implement data collection tools.
Actively monitors budget and variance reports, providing recommendations for improvement, standardization, compliance etc.
Identify and lead clinical quality improvement, change and transition projects in collaboration with interdisciplinary team members;
Operationalize strategic objectives using an evidence-based approach;
Promote the development and integration of evidence-based standards and practice guidelines.
Participate in service-specific and hospital-wide initiatives that impact resource allocation, and identify trends that affect patient and staff needs.
Collaborates with the Clinical Educator & Professional Practice Leader Respiratory Services to ensure that orientation and ongoing educational requirements of staff are being met, and in the application of evidence-based clinical practices;
Collaborates with the Clinical Educator, Professional Practice Leaders and other interdisciplinary team members in the implementation of evidence-based clinical practices;
Seek out, integrate and value, the input and the engagement of the patient/family/ community in designing and implementing care/services
Develop and use tools/processes to evaluate quality of care from the patient and family perspective
Choose effective communication tools, techniques and strategies, to facilitate discussion and interactions that enhance team function.
Demonstrate an objective attitude about conflict by being attentive and accepting of differing perspectives, taking these into account when collaboratively generating solutions.
Lead/participate planning for implementation of additional Perioperative Surgical Information System modules
Qualifications:
Health Discipline Professional designation
Undergraduate Degree required, Master’s Degree preferred
Minimum of five (5) years recent managerial experience
Familiarity with surgical/ perioperative portfolio within an acute care environment considered an strong asset
Demonstrated ability to establish and foster strong and positive partnerships
Demonstrated leadership, planning and project management skills
Demonstrated strong financial knowledge, ability to perform fiscal indicator reporting / monitoring/analysis, cost per case and standardization, zero based budgeting and cost containment strategy etc.
Strong problem solving and change management skills
Effective verbal and written communication skills
Highly motivated team player
Established reputation as a consultative, collaborative leader
Evidence of collaboration across multiple disciplines / divisions / programs / services
A combination of experience and academic qualifications will be considered
Bilingualism (English/French)
CONTACT INFORMATION
Should you have an interest in confidentially exploring this further or have any questions regarding this initiative, please contact LHH Knightsbridge search team below:
Lead Partner : Collin MacLeod Phone number: 416-928-4534 Email: collin.macleod@lhhknightsbridge.com
Research Consultant: Erica Tsui Phone number: 416-928-4554 Email: erica.tsui@lhhknightsbridge.com
