Join CFHI as a Senior Improvement Lead!
Are you passionate about improving health and healthcare? Are you a strategic leader with a proven ability to lead, develop and implement quality improvement initiatives? Can you drive change? Are you a champion for innovation and creativity?
If this sounds like you, join CFHI and let’s make change happen! Based in Ottawa, CFHI is a federally funded not-for-profit organization that identifies proven healthcare innovations and accelerates their spread across Canada. We work shoulder-to-shoulder with staff and external stakeholders to improve health and care for all Canadians.
CFHI is seeking a bilingual, permanent, full-time Senior Improvement Lead to join our dynamic team!
Reporting to a Director, the Senior Improvement Lead is responsible for leading the development and implementation of CFHI’s collaboratives and other programs with responsibility for the following major activities: (1) designing and delivering critical paths, processes, tools and methods related to CFHI”s clinical and/or quality improvements collaboratives and other programs; (2) undertaking and providing oversight for evaluation, policy analysis, curriculum development and knowledge product development; and (3) build and maintain relationships with supported teams, partners and stakeholders. The Senior Improvement Lead is a management role, with signing (budget) authority and responsibility for staff supervision and oversight of external contractors (e.g., faculty, coaches, advisors). The Senior Improvement Lead is expected to operate with a high degree of autonomy and represent CFHI at external events to promote and share the vision, mission and work of the Canadian Foundation for Healthcare Improvement.
Are you the right person for the job?
If you have the following experience and skills required to succeed in this role, we want to hear from you!
Bilingual in English and French is mandatory (English and French communications at Advanced “C” level).
Master’s degree or equivalent in healthcare (i.e. healthcare improvement, health policy, public administration, public health, epidemiology, health policy community health), or a combination of experience and education.
Minimum five (5) years of progressive experience in a similar function, including at least three (3) years in a supervisory/management role, preferably in a healthcare delivery organization or a not-for-profit organization.
Demonstrated ability working in health and healthcare, particularly healthcare quality improvement.
Familiarity with professional associations and not-for-profit organizations in the healthcare field is an asset.
Demonstrated ability to translate clinical and quality improvement knowledge into useful tools that facilitate healthcare improvement implementation.
Extensive knowledge of evaluation strategies and measurement approaches for healthcare improvement.
Advanced competencies in analysis, issues management, system-wide thinking, finance, and human resources management skills.
Highly developed project management skills combined with the ability to effectively meet deadlines involving collaborative efforts.
Strong interpersonal, verbal and written communications, negotiation, consultation and presentation/facilitation
Familiarity with adult learning principles.
Ability to take initiative, has vision, is creative and innovative and facilitates change.
Ability to operate within an organization’s formal and informal structures, build relationships across the organization, and leverage these relationships to build consensus and create results.
Complex problem solving skills requiring probing for information to determine nature of problem; developing solutions; comprehending complex information.
Well organized and attentive to details.
Strong time management and prioritization skills with the ability to delegate effectively.
Highly self-motivated with desire to contribute to the success of a healthcare improvement organization.
Advanced computer and software skills including word-processing, spreadsheet, presentation, electronic mail, databases and calendaring.
Tell us your story.
We want to know how you think you can add to CFHI’s work and help shape our vision of better health and care for all Canadians. Send a cover letter and your résumé to CFHI’s Human Resources team at hr-rh@cfhi-fcass.ca no later than April 4, 2019.
CFHI is an equal opportunity employer and is committed to the principles of Employment Equity. We encourage applications from all qualified women and men, including visible minorities, Aboriginal persons, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Joignez-vous à la FCASS en tant de Responsable principal de l’amélioration!
Avez-vous à cœur l’amélioration de la santé et des services de santé? Êtes-vous un responsable stratégique avec une capacité avérée à diriger, élaborer et mettre en œuvre des initiatives d’amélioration de la qualité? Pouvez-vous guider des changements? Êtes-vous un champion de l’innovation et de la créativité?
Si vous vous reconnaissez dans ce portrait, joignez-vous à la FCASS et saisissez l’occasion d’agir pour innover! La FCASS est un organisme sans but lucratif financé par le gouvernement fédéral, dont le siège est à Ottawa, qui recense des innovations éprouvées dans le domaine de la santé et accélère leur diffusion partout au Canada. Nous travaillons main dans la main avec le personnel et des parties prenantes externes pour améliorer la santé et les soins de tous les Canadiens et Canadiennes.
La FCASS est à la recherche d’un Responsable principal de l’amélioration bilingue, permanent à temps plein pour se joindre notre équipe dynamique!
Relevant d’un directeur, le responsable principal de l’amélioration est chargé de diriger l’élaboration et la mise en œuvre des projets collaboratifs et d’autres programmes de la FCASS, ainsi que les principales activités suivantes : (1) concevoir et appliquer les chemins, processus, méthodes et outils critiques liés aux projets collaboratifs et d’autres programmes d’amélioration clinique et de la qualité de la FCASS; (2) entreprendre et surveiller l’évaluation, l’analyse des politiques, l’élaboration des programmes de formation et le développement des produits du savoir; et (3) établir et entretenir des relations avec des équipes soutenues, des partenaires et des parties prenantes. Le responsable principal de l’amélioration joue un rôle de gestion, avec un pouvoir de signature (en vertu du budget), ainsi qu’une charge de supervision du personnel et de surveillance des sous-traitants externes (p. ex., les enseignants, les formateurs, les conseillers). Le responsable principal de l’amélioration est tenu de travailler avec un haut degré d’autonomie et de représenter la FCASS à des événements extérieurs pour promouvoir et partager la vision, la mission et le travail de cette dernière.
Êtes-vous la bonne personne pour ce poste?
Si vous possédez l’expérience et les compétences nécessaires pour remplir ce rôle, nous aimerions vous connaître.
Bilinguisme anglais-français obligatoire : niveau C (avancé) en communication en anglais et en français.
Détention d’une maîtrise (ou l’équivalent) en soins de santé (notamment dans le domaine de l’amélioration des services de santé, des politiques de santé, de l’administration publique, des politiques de santé publique, de l’épidémiologie, ou de la santé communautaire, ou une combinaison d’expérience et d’études pertinentes.
Minimum de cinq (5) années d’expérience progressive dans un poste similaire, dont au moins trois (3) dans un poste de superviseur ou de gestionnaire, préférablement dans un organisme de prestation de services de santé.
Capacité avérée de travailler dans le domaine de la santé et des services de santé, en particulier celui de l’amélioration des services de santé.
Bonne connaissance des associations professionnelles et des organismes sans but lucratif des domaines de la santé, un atout.
Aptitude confirmée à traduire les connaissances en matière d’amélioration clinique et de la qualité en outils utiles qui facilitent la mise en œuvre de l’amélioration des services de santé.
Connaissance approfondie des stratégies d’évaluation et des méthodes de mesure de l’amélioration des services de santé.
Compétences poussées en analyse, en gestion des enjeux, en pensée systémique, en finances et en gestion des ressources humaines.
Compétences pointues en gestion de projets, conjuguées à la capacité de respecter scrupuleusement les échéances associées aux démarches collaboratives.
Solides compétences en communication interpersonnelle, orale et écrite, en négociation, en consultation et en présentation/animation.
Bonne connaissance des principes de l'enseignement aux adultes.
Esprit d’initiative, vision, créativité et capacité à favoriser l’innovation et le changement.
Capacité de travailler à l’intérieur des structures officielles et officieuses d’une organisation, de nouer des relations dans les divers services, de mettre à profit ces relations pour établir des consensus et créer des résultats.
Aptitude à résoudre des problèmes complexes exigeant la recherche de données pour déterminer la nature du problème, l’élaboration de solutions et la compréhension d’informations complexes.
Sens de l’organisation et du détail.
Capacité à bien gérer son temps et à établir des priorités.
Grande motivation personnelle et désir de contribuer au succès d’une organisation dédiée à l’amélioration des services de santé.
Excellente connaissance des outils informatiques et des logiciels, dont le traitement de texte, les tableurs, les présentations, le courrier électronique, les bases de données et l’ordonnancement.
Racontez-nous votre histoire
Dites-nous comment vous pensez pouvoir concourir au travail de la FCASS et aider à façonner notre vision de l’amélioration des soins et de la santé de tous les Canadiens et Canadiennes en faisant parvenir votre curriculum vitæ et une lettre d’accompagnement à l’équipe des ressources humaines de la FCASS à hr-rh@cfhi-fcass.ca au plus tard le 4 avril 2019.
Employeur équitable, la FCASS s’engage à respecter les principes de l’équité en matière d’emploi. Nous encourageons les candidatures des femmes et des hommes qualifiés, y compris celles des minorités visibles, des Autochtones et des personnes handicapées. Nous remercions tous les candidats de leur intérêt, mais seules les personnes retenues pour une entrevue seront contactées. Des accommodements sont offerts sur demande pour les candidats qui participent à chaque étape du processus de sélection.
Mar 25, 2019
Full time
Join CFHI as a Senior Improvement Lead!
Are you passionate about improving health and healthcare? Are you a strategic leader with a proven ability to lead, develop and implement quality improvement initiatives? Can you drive change? Are you a champion for innovation and creativity?
If this sounds like you, join CFHI and let’s make change happen! Based in Ottawa, CFHI is a federally funded not-for-profit organization that identifies proven healthcare innovations and accelerates their spread across Canada. We work shoulder-to-shoulder with staff and external stakeholders to improve health and care for all Canadians.
CFHI is seeking a bilingual, permanent, full-time Senior Improvement Lead to join our dynamic team!
Reporting to a Director, the Senior Improvement Lead is responsible for leading the development and implementation of CFHI’s collaboratives and other programs with responsibility for the following major activities: (1) designing and delivering critical paths, processes, tools and methods related to CFHI”s clinical and/or quality improvements collaboratives and other programs; (2) undertaking and providing oversight for evaluation, policy analysis, curriculum development and knowledge product development; and (3) build and maintain relationships with supported teams, partners and stakeholders. The Senior Improvement Lead is a management role, with signing (budget) authority and responsibility for staff supervision and oversight of external contractors (e.g., faculty, coaches, advisors). The Senior Improvement Lead is expected to operate with a high degree of autonomy and represent CFHI at external events to promote and share the vision, mission and work of the Canadian Foundation for Healthcare Improvement.
Are you the right person for the job?
If you have the following experience and skills required to succeed in this role, we want to hear from you!
Bilingual in English and French is mandatory (English and French communications at Advanced “C” level).
Master’s degree or equivalent in healthcare (i.e. healthcare improvement, health policy, public administration, public health, epidemiology, health policy community health), or a combination of experience and education.
Minimum five (5) years of progressive experience in a similar function, including at least three (3) years in a supervisory/management role, preferably in a healthcare delivery organization or a not-for-profit organization.
Demonstrated ability working in health and healthcare, particularly healthcare quality improvement.
Familiarity with professional associations and not-for-profit organizations in the healthcare field is an asset.
Demonstrated ability to translate clinical and quality improvement knowledge into useful tools that facilitate healthcare improvement implementation.
Extensive knowledge of evaluation strategies and measurement approaches for healthcare improvement.
Advanced competencies in analysis, issues management, system-wide thinking, finance, and human resources management skills.
Highly developed project management skills combined with the ability to effectively meet deadlines involving collaborative efforts.
Strong interpersonal, verbal and written communications, negotiation, consultation and presentation/facilitation
Familiarity with adult learning principles.
Ability to take initiative, has vision, is creative and innovative and facilitates change.
Ability to operate within an organization’s formal and informal structures, build relationships across the organization, and leverage these relationships to build consensus and create results.
Complex problem solving skills requiring probing for information to determine nature of problem; developing solutions; comprehending complex information.
Well organized and attentive to details.
Strong time management and prioritization skills with the ability to delegate effectively.
Highly self-motivated with desire to contribute to the success of a healthcare improvement organization.
Advanced computer and software skills including word-processing, spreadsheet, presentation, electronic mail, databases and calendaring.
Tell us your story.
We want to know how you think you can add to CFHI’s work and help shape our vision of better health and care for all Canadians. Send a cover letter and your résumé to CFHI’s Human Resources team at hr-rh@cfhi-fcass.ca no later than April 4, 2019.
CFHI is an equal opportunity employer and is committed to the principles of Employment Equity. We encourage applications from all qualified women and men, including visible minorities, Aboriginal persons, and persons with disabilities. We thank all applicants for their interest; only those selected for an interview will be contacted. Accommodations are available on request for candidates taking part in all aspects of the selection process.
Joignez-vous à la FCASS en tant de Responsable principal de l’amélioration!
Avez-vous à cœur l’amélioration de la santé et des services de santé? Êtes-vous un responsable stratégique avec une capacité avérée à diriger, élaborer et mettre en œuvre des initiatives d’amélioration de la qualité? Pouvez-vous guider des changements? Êtes-vous un champion de l’innovation et de la créativité?
Si vous vous reconnaissez dans ce portrait, joignez-vous à la FCASS et saisissez l’occasion d’agir pour innover! La FCASS est un organisme sans but lucratif financé par le gouvernement fédéral, dont le siège est à Ottawa, qui recense des innovations éprouvées dans le domaine de la santé et accélère leur diffusion partout au Canada. Nous travaillons main dans la main avec le personnel et des parties prenantes externes pour améliorer la santé et les soins de tous les Canadiens et Canadiennes.
La FCASS est à la recherche d’un Responsable principal de l’amélioration bilingue, permanent à temps plein pour se joindre notre équipe dynamique!
Relevant d’un directeur, le responsable principal de l’amélioration est chargé de diriger l’élaboration et la mise en œuvre des projets collaboratifs et d’autres programmes de la FCASS, ainsi que les principales activités suivantes : (1) concevoir et appliquer les chemins, processus, méthodes et outils critiques liés aux projets collaboratifs et d’autres programmes d’amélioration clinique et de la qualité de la FCASS; (2) entreprendre et surveiller l’évaluation, l’analyse des politiques, l’élaboration des programmes de formation et le développement des produits du savoir; et (3) établir et entretenir des relations avec des équipes soutenues, des partenaires et des parties prenantes. Le responsable principal de l’amélioration joue un rôle de gestion, avec un pouvoir de signature (en vertu du budget), ainsi qu’une charge de supervision du personnel et de surveillance des sous-traitants externes (p. ex., les enseignants, les formateurs, les conseillers). Le responsable principal de l’amélioration est tenu de travailler avec un haut degré d’autonomie et de représenter la FCASS à des événements extérieurs pour promouvoir et partager la vision, la mission et le travail de cette dernière.
Êtes-vous la bonne personne pour ce poste?
Si vous possédez l’expérience et les compétences nécessaires pour remplir ce rôle, nous aimerions vous connaître.
Bilinguisme anglais-français obligatoire : niveau C (avancé) en communication en anglais et en français.
Détention d’une maîtrise (ou l’équivalent) en soins de santé (notamment dans le domaine de l’amélioration des services de santé, des politiques de santé, de l’administration publique, des politiques de santé publique, de l’épidémiologie, ou de la santé communautaire, ou une combinaison d’expérience et d’études pertinentes.
Minimum de cinq (5) années d’expérience progressive dans un poste similaire, dont au moins trois (3) dans un poste de superviseur ou de gestionnaire, préférablement dans un organisme de prestation de services de santé.
Capacité avérée de travailler dans le domaine de la santé et des services de santé, en particulier celui de l’amélioration des services de santé.
Bonne connaissance des associations professionnelles et des organismes sans but lucratif des domaines de la santé, un atout.
Aptitude confirmée à traduire les connaissances en matière d’amélioration clinique et de la qualité en outils utiles qui facilitent la mise en œuvre de l’amélioration des services de santé.
Connaissance approfondie des stratégies d’évaluation et des méthodes de mesure de l’amélioration des services de santé.
Compétences poussées en analyse, en gestion des enjeux, en pensée systémique, en finances et en gestion des ressources humaines.
Compétences pointues en gestion de projets, conjuguées à la capacité de respecter scrupuleusement les échéances associées aux démarches collaboratives.
Solides compétences en communication interpersonnelle, orale et écrite, en négociation, en consultation et en présentation/animation.
Bonne connaissance des principes de l'enseignement aux adultes.
Esprit d’initiative, vision, créativité et capacité à favoriser l’innovation et le changement.
Capacité de travailler à l’intérieur des structures officielles et officieuses d’une organisation, de nouer des relations dans les divers services, de mettre à profit ces relations pour établir des consensus et créer des résultats.
Aptitude à résoudre des problèmes complexes exigeant la recherche de données pour déterminer la nature du problème, l’élaboration de solutions et la compréhension d’informations complexes.
Sens de l’organisation et du détail.
Capacité à bien gérer son temps et à établir des priorités.
Grande motivation personnelle et désir de contribuer au succès d’une organisation dédiée à l’amélioration des services de santé.
Excellente connaissance des outils informatiques et des logiciels, dont le traitement de texte, les tableurs, les présentations, le courrier électronique, les bases de données et l’ordonnancement.
Racontez-nous votre histoire
Dites-nous comment vous pensez pouvoir concourir au travail de la FCASS et aider à façonner notre vision de l’amélioration des soins et de la santé de tous les Canadiens et Canadiennes en faisant parvenir votre curriculum vitæ et une lettre d’accompagnement à l’équipe des ressources humaines de la FCASS à hr-rh@cfhi-fcass.ca au plus tard le 4 avril 2019.
Employeur équitable, la FCASS s’engage à respecter les principes de l’équité en matière d’emploi. Nous encourageons les candidatures des femmes et des hommes qualifiés, y compris celles des minorités visibles, des Autochtones et des personnes handicapées. Nous remercions tous les candidats de leur intérêt, mais seules les personnes retenues pour une entrevue seront contactées. Des accommodements sont offerts sur demande pour les candidats qui participent à chaque étape du processus de sélection.
Northwest Territories Health and Social Services Authority
The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.
The Regional Manager will play a lead role in implementing the Northwest Territories Health and Social Services Authority (NTHSSA) strategic objectives for the consistent delivery of quality continuing care services, within the Yellowknife Region. Under the strategic guidance of the NTHSSA, the position will implement, monitor, and provide reporting on the delivery of continuing care services within their region.
This position, reporting directly to the COO, will work closely with their COO and with the NTHSSA Territorial Manager supporting this program area, to ensure that client/patient needs are being supported and addressed within their regional catchment area; and to identify and address program challenges and opportunities for improvement, establish program objectives for the region, and to report on and contribute to the evaluation of the effectiveness and efficiency of the program delivery in the region. They will also contribute to the development of the program area across the territory through their participation on cross-territory initiatives and projects.
Typically, the above qualifications would be attained by:
Baccalaureate in Nursing plus 2 years of management/supervisory experience and 3 years’ of recent experience in a continuing care (Home Care) setting. Must be eligible for registration with RNANTNU.
Salary range for this position is $105,671 to $126,146 plus an annual Northern Allowance of $3,450.
Mar 15, 2019
Full time
The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.
The Regional Manager will play a lead role in implementing the Northwest Territories Health and Social Services Authority (NTHSSA) strategic objectives for the consistent delivery of quality continuing care services, within the Yellowknife Region. Under the strategic guidance of the NTHSSA, the position will implement, monitor, and provide reporting on the delivery of continuing care services within their region.
This position, reporting directly to the COO, will work closely with their COO and with the NTHSSA Territorial Manager supporting this program area, to ensure that client/patient needs are being supported and addressed within their regional catchment area; and to identify and address program challenges and opportunities for improvement, establish program objectives for the region, and to report on and contribute to the evaluation of the effectiveness and efficiency of the program delivery in the region. They will also contribute to the development of the program area across the territory through their participation on cross-territory initiatives and projects.
Typically, the above qualifications would be attained by:
Baccalaureate in Nursing plus 2 years of management/supervisory experience and 3 years’ of recent experience in a continuing care (Home Care) setting. Must be eligible for registration with RNANTNU.
Salary range for this position is $105,671 to $126,146 plus an annual Northern Allowance of $3,450.
Northwest Territories Health and Social Services Authority
The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.
This position is located in the Yellowknife region and the RMCFS is responsible for the overall daily management of Yellowknife Region child and family services, an annual operating budget of $5,7000,000.00 (5.7 Million), and a staffing group of thirty-six (36) staff. The RMCFS provides support and operational direction to a multi-disciplinary work force and through recruitment and retention efforts ensures adequate staffing for the provision of safe, professionally competent, and culturally-appropriate services to clients in the Yellowknife Region communities. The RMCFS is accountable for critical decisions affecting various aspect of people’s lives from birth to adulthood (including transitional age youth). The RMCFS is responsible for recruiting and hiring and managing skilled workforce. The TMCFS is responsible and accountable for ensuring the wide range of services provided by Community Social Workers meets the needs of client groups and the public in accordance with the appropriate legislation, regulations, standards, and policies.
Typically, the above qualifications would be attained by:
A Bachelor's degree in social work, a minimum of 5 years direct experience as a child and family services social worker, combined with a minimum of 5 years of direct experience managing child and family services programs.
Salary range for this position is $105,671 to $126,146 plus an annual Northern Allowance of $3,450.
Mar 11, 2019
Full time
The Northwest Territories Health and Social Services Authority (NTHSSA) offers challenging and exciting careers in health and social services delivery and administration in Canada’s North. The Territorial Authority has service locations in communities across the territory and a staff of more than 1,600 serving over 43,000 residents of the NWT and 5,900 residents of the Kitikmeot Region of Nunavut. Challenging work, welcoming communities, and expanded opportunities are some of the benefits offered to employees of the NTHSSA.
This position is located in the Yellowknife region and the RMCFS is responsible for the overall daily management of Yellowknife Region child and family services, an annual operating budget of $5,7000,000.00 (5.7 Million), and a staffing group of thirty-six (36) staff. The RMCFS provides support and operational direction to a multi-disciplinary work force and through recruitment and retention efforts ensures adequate staffing for the provision of safe, professionally competent, and culturally-appropriate services to clients in the Yellowknife Region communities. The RMCFS is accountable for critical decisions affecting various aspect of people’s lives from birth to adulthood (including transitional age youth). The RMCFS is responsible for recruiting and hiring and managing skilled workforce. The TMCFS is responsible and accountable for ensuring the wide range of services provided by Community Social Workers meets the needs of client groups and the public in accordance with the appropriate legislation, regulations, standards, and policies.
Typically, the above qualifications would be attained by:
A Bachelor's degree in social work, a minimum of 5 years direct experience as a child and family services social worker, combined with a minimum of 5 years of direct experience managing child and family services programs.
Salary range for this position is $105,671 to $126,146 plus an annual Northern Allowance of $3,450.
Job Summary Queen’s University is seeking an experienced Registered Nurse for the role of Integrated Care Manager, who will support student well-being initiatives across campus. Reporting to the Executive Director, Student Wellness Services, the Integrated Care Manager will manage the delivery of clinical services provided by the intake team and the clinical health team, coordinate the intake, care, and movement of students through SWS, and support complex student needs through case management and strong working relationships with campus and community partners. This position is a key member of the Student Wellness Services leadership team, and offers the opportunity to work Monday to Friday during typical workday hours in a university campus setting. You will manage a small team, while working within a large, well-resourced interdisciplinary team. Student Wellness Services is a highly collaborative environment that serves to optimize the physical, mental, and social dimensions of health across a diverse student population. If your skills and experience meet our requirements, and you are looking to contribute as a key member of a multidisciplinary team, we encourage you to apply! Job Description
KEY RESPONSIBILITIES:
Work collaboratively as a member of an integrated, multidisciplinary team of professionals to ensure the provision of high quality, holistic, student-centered health and wellness services.
As a member of the SWS management team, contributes to the strategic planning for SWS.
Provide clinical direction and supervision to the nurses and clinical assistants, and oversee the delivery of clinical nursing services. Oversee the developing interdisciplinary intake team (nurses, social workers, counsellors, occupational therapists), including management of staff and service delivery.
Lead the triaging of students, provide crisis intervention, education, consultation and referrals related to physical, mental, and sexual health, and extenuating circumstances.
Plans, prioritizes and manages work, providing strategic and tactical advice, guidance and coaching. Identifies the need for staff resources, participates on staffing committees, and makes effective recommendation regarding employee selection.
Assesses staff training and development needs, and ensures that employees receive training required to improve and sustain successful performance.
Manages performance by establishing performance standards, reviewing and evaluating performance and conducting formal performance reviews on an ongoing basis.
Investigates, addresses and resolves employee/labour relations issues, including disciplinary matters. Makes decisions or effective recommendations on matters involving possible discipline, discharge and probationary termination.
Lead the implementation of processes and practices to increase efficiency in the flow of students through the service and the integration of service delivery.
Oversee care and provide case management for students with chronic or complex needs due to disability, illness, or injury and ensure efficient movement through the service for these students. Provide follow-up and referrals as appropriate.
Liaise and collaborate with other SWS team members regarding students of concern and follow up with students / SWS team members as appropriate to ensure care needs are met.
Support students taking medical leaves of absence and their transition out of and back into to the academic environment.
Liaise and partner with hospitals, community agencies, and campus partners related to coordination of service delivery and movement of students between service providers.
Work with campus partners to ensure at-risk students receive timely and coordinated care.
Develop and maintain current directory of campus and community heath and wellness resources, and provide expertise to staff and students about community services and referrals.
Organize and facilitate professional development for the clinical health services team and collaborative educational opportunities and training for all SWS staff.
Act as a point of contact and subject matter expert for questions, concerns, or complaints from parents, students or staff.
Provide direct support to students in distress on an as needed basis.
Ensure compliance with Infection Prevention and Control policies. Responsible for procedures and training.
Participate in development and implementation of evidence-informed policies, protocols and practices related to quality assurance, risk management and service delivery.
In collaboration with Executive Director take on high-level budgetary responsibilities and work to optimize revenues.
Participate on health and safety related committees and university projects as a subject matter expert, as agreed upon with Executive Director.
Support and oversee clinical placements for health care students.
Provide information and training to ensure compliance with the Personal Health Information Protection Act and the Mental Health Act.
Act as resource for EMR (OSCAR) use related to service coordination and delivery.
Provide after hours back-up to the Executive Director.
Other responsibilities as assigned in support of SWS.
REQUIRED QUALIFICATIONS:
Bachelor’s of Science in Nursing degree
Registered and in good standing with the College of Nurses of Ontario
Minimum 5 years experience in clinical practice working with clientele in areas of acute illness, sexual and reproductive health, and mental health
Minimum of 2 years experience working as a Case Manager, Care Co-ordinator, Community Liaison or equivalent position
Minimum 3 years experience in a leadership or management role with supervisory, budget, and service delivery responsibilities
Certification in Infection Prevention and Control or willing to take course to be certified
Experience with risk assessment, crisis intervention, and support of individuals with suicidal ideation
Experience working in multi-disciplinary teams and in inter-professional practice.
Experience with post-secondary setting or with youth / young adults in the 16-24 age range
Satisfactory Criminal Record Check and Vulnerable Sector Screening will be required
Consideration may be given to an equivalent combination of education and experience
SPECIAL SKILLS:
Sound knowledge of legislation including PHIPA, Mental Health Act, AODA, human rights, infection prevention and control, and other relevant provincial and federal health legislation
Student-oriented approach to service delivery and passion for working with in an inter-professional team to delivery high quality services to students
Demonstrated excellence in critical thinking, problem solving, communication, change management and conflict resolution
Strong skills in human service and advocacy work
Strong interpersonal and communication skills, to work effectively with a wide variety of individuals, including students, parents, faculty, staff, university administrators and community partners
A solid understanding of students’ experience in post-secondary educational environments
Ability to establish and maintain effective working relationships with staff, physicians, patients and the interdisciplinary health care team
Strong understanding of health information software and use of electronic health records
Ability to work and make decisions independently and under pressure
Strong organizational skills and ability to coordinate services and care delivery
Crisis intervention skills
Ability to adapt to change and to respond to situations as they arise
Computer skills and ability to utilize electronic health records
DECISION MAKING:
Develop and articulate goals and strategy for the intake team and nursing services
Make strategic decisions required in the development and implementation of initiatives and programs within Student Wellness Services. Identify opportunities and challenges to further the goals, vision and values of Student Wellness Services
Delegate responsibilities to staff within nursing services and the intake team
Make budgetary and resource allocation decisions, including determining priorities regarding optimizing services and programs in a fixed-resource environment
Make human resource decisions, including recruitment and selection of new members of staff. Decisions regarding staff performance, determining whether staff are performing duties appropriately, and if not, deciding how best to remediate the identified performance deficits. Decisions regarding allocating workload
Determine triaging of students into the service and support a team in decision making related to triage
Determine support required for students and ensure efficient access to these supports or through referral
Determine most efficient way to deliver services and to move students through the service.
Determine level of risk of presenting student and next steps to manage risk
Evaluates job candidates and makes effective recommendations on suitable hires
Makes decisions and/or effective recommendations regarding transfers and promotions
Evaluates employee performance and decides on appropriate training or coaching to address lack of proficiency in carrying out responsibilities, or remedial action for staff disciplinary situations
Assesses investigation outcome of grievances and makes effective recommendations on appropriate course of action or next steps on grievances
Makes effective recommendations on level of discipline up to discharge and probationary termination
Mar 05, 2019
Full time
Job Summary Queen’s University is seeking an experienced Registered Nurse for the role of Integrated Care Manager, who will support student well-being initiatives across campus. Reporting to the Executive Director, Student Wellness Services, the Integrated Care Manager will manage the delivery of clinical services provided by the intake team and the clinical health team, coordinate the intake, care, and movement of students through SWS, and support complex student needs through case management and strong working relationships with campus and community partners. This position is a key member of the Student Wellness Services leadership team, and offers the opportunity to work Monday to Friday during typical workday hours in a university campus setting. You will manage a small team, while working within a large, well-resourced interdisciplinary team. Student Wellness Services is a highly collaborative environment that serves to optimize the physical, mental, and social dimensions of health across a diverse student population. If your skills and experience meet our requirements, and you are looking to contribute as a key member of a multidisciplinary team, we encourage you to apply! Job Description
KEY RESPONSIBILITIES:
Work collaboratively as a member of an integrated, multidisciplinary team of professionals to ensure the provision of high quality, holistic, student-centered health and wellness services.
As a member of the SWS management team, contributes to the strategic planning for SWS.
Provide clinical direction and supervision to the nurses and clinical assistants, and oversee the delivery of clinical nursing services. Oversee the developing interdisciplinary intake team (nurses, social workers, counsellors, occupational therapists), including management of staff and service delivery.
Lead the triaging of students, provide crisis intervention, education, consultation and referrals related to physical, mental, and sexual health, and extenuating circumstances.
Plans, prioritizes and manages work, providing strategic and tactical advice, guidance and coaching. Identifies the need for staff resources, participates on staffing committees, and makes effective recommendation regarding employee selection.
Assesses staff training and development needs, and ensures that employees receive training required to improve and sustain successful performance.
Manages performance by establishing performance standards, reviewing and evaluating performance and conducting formal performance reviews on an ongoing basis.
Investigates, addresses and resolves employee/labour relations issues, including disciplinary matters. Makes decisions or effective recommendations on matters involving possible discipline, discharge and probationary termination.
Lead the implementation of processes and practices to increase efficiency in the flow of students through the service and the integration of service delivery.
Oversee care and provide case management for students with chronic or complex needs due to disability, illness, or injury and ensure efficient movement through the service for these students. Provide follow-up and referrals as appropriate.
Liaise and collaborate with other SWS team members regarding students of concern and follow up with students / SWS team members as appropriate to ensure care needs are met.
Support students taking medical leaves of absence and their transition out of and back into to the academic environment.
Liaise and partner with hospitals, community agencies, and campus partners related to coordination of service delivery and movement of students between service providers.
Work with campus partners to ensure at-risk students receive timely and coordinated care.
Develop and maintain current directory of campus and community heath and wellness resources, and provide expertise to staff and students about community services and referrals.
Organize and facilitate professional development for the clinical health services team and collaborative educational opportunities and training for all SWS staff.
Act as a point of contact and subject matter expert for questions, concerns, or complaints from parents, students or staff.
Provide direct support to students in distress on an as needed basis.
Ensure compliance with Infection Prevention and Control policies. Responsible for procedures and training.
Participate in development and implementation of evidence-informed policies, protocols and practices related to quality assurance, risk management and service delivery.
In collaboration with Executive Director take on high-level budgetary responsibilities and work to optimize revenues.
Participate on health and safety related committees and university projects as a subject matter expert, as agreed upon with Executive Director.
Support and oversee clinical placements for health care students.
Provide information and training to ensure compliance with the Personal Health Information Protection Act and the Mental Health Act.
Act as resource for EMR (OSCAR) use related to service coordination and delivery.
Provide after hours back-up to the Executive Director.
Other responsibilities as assigned in support of SWS.
REQUIRED QUALIFICATIONS:
Bachelor’s of Science in Nursing degree
Registered and in good standing with the College of Nurses of Ontario
Minimum 5 years experience in clinical practice working with clientele in areas of acute illness, sexual and reproductive health, and mental health
Minimum of 2 years experience working as a Case Manager, Care Co-ordinator, Community Liaison or equivalent position
Minimum 3 years experience in a leadership or management role with supervisory, budget, and service delivery responsibilities
Certification in Infection Prevention and Control or willing to take course to be certified
Experience with risk assessment, crisis intervention, and support of individuals with suicidal ideation
Experience working in multi-disciplinary teams and in inter-professional practice.
Experience with post-secondary setting or with youth / young adults in the 16-24 age range
Satisfactory Criminal Record Check and Vulnerable Sector Screening will be required
Consideration may be given to an equivalent combination of education and experience
SPECIAL SKILLS:
Sound knowledge of legislation including PHIPA, Mental Health Act, AODA, human rights, infection prevention and control, and other relevant provincial and federal health legislation
Student-oriented approach to service delivery and passion for working with in an inter-professional team to delivery high quality services to students
Demonstrated excellence in critical thinking, problem solving, communication, change management and conflict resolution
Strong skills in human service and advocacy work
Strong interpersonal and communication skills, to work effectively with a wide variety of individuals, including students, parents, faculty, staff, university administrators and community partners
A solid understanding of students’ experience in post-secondary educational environments
Ability to establish and maintain effective working relationships with staff, physicians, patients and the interdisciplinary health care team
Strong understanding of health information software and use of electronic health records
Ability to work and make decisions independently and under pressure
Strong organizational skills and ability to coordinate services and care delivery
Crisis intervention skills
Ability to adapt to change and to respond to situations as they arise
Computer skills and ability to utilize electronic health records
DECISION MAKING:
Develop and articulate goals and strategy for the intake team and nursing services
Make strategic decisions required in the development and implementation of initiatives and programs within Student Wellness Services. Identify opportunities and challenges to further the goals, vision and values of Student Wellness Services
Delegate responsibilities to staff within nursing services and the intake team
Make budgetary and resource allocation decisions, including determining priorities regarding optimizing services and programs in a fixed-resource environment
Make human resource decisions, including recruitment and selection of new members of staff. Decisions regarding staff performance, determining whether staff are performing duties appropriately, and if not, deciding how best to remediate the identified performance deficits. Decisions regarding allocating workload
Determine triaging of students into the service and support a team in decision making related to triage
Determine support required for students and ensure efficient access to these supports or through referral
Determine most efficient way to deliver services and to move students through the service.
Determine level of risk of presenting student and next steps to manage risk
Evaluates job candidates and makes effective recommendations on suitable hires
Makes decisions and/or effective recommendations regarding transfers and promotions
Evaluates employee performance and decides on appropriate training or coaching to address lack of proficiency in carrying out responsibilities, or remedial action for staff disciplinary situations
Assesses investigation outcome of grievances and makes effective recommendations on appropriate course of action or next steps on grievances
Makes effective recommendations on level of discipline up to discharge and probationary termination
Manager Philanthropy
Windsor Regional Hospital Foundation
The Opportunity
The Windsor Regional Hospital Foundation is seeking a Manager of Philanthropy. Reporting to the Director Public Affairs, Communications and Philanthropy, this position will be assist with the planning, stewardship, cultivation, and solicitation of major gifts as well as cultivation of third party fundraising organizations and special events. The Manager of Philanthropy will work with executive level staff and volunteers on donor engagement strategies and assist in soliciting and cultivating major gifts. The position would provide an opportunity for advancement to a more senior position within the next 2 to 3 years.
About Windsor Regional Hospital
Windsor Regional Hospital is a multi-faceted, health services organization operating from two main sites, the Metropolitan and the Ouellette Campuses. As one of the largest community hospitals in the Province of Ontario, we are the regional provider of advanced care in areas that include complex trauma, renal dialysis, cardiac care, stroke and neurosurgery, intensive care, acute mental health, family birthing centre, neonatal intensive care, paediatric services, regional cancer services and a broad range of medical and surgical services required to support these specialized areas. We serve more than 400,000 people in Windsor and Essex County.
About the Windsor Regional Hospital Foundation
Windsor Regional Hospital Foundation is committed to enabling the mission of Windsor Regional Hospital and supporting its Strategic Plan. We value the close, collaborative and respectful relationships we have formed with our Windsor Regional Hospital partners. Located within Windsor Regional Hospital, our shared Foundation and Public Affairs Team of 12, enthusiastic, professional staff are excited about the transformation this campaign will mean for our organization and the community.
Key Responsibilities
Reporting to and working for the Director of Public Affairs, Communications and Philanthropy the incumbent must:
Demonstrate knowledge of, and have experience in, a rigorous process for identification, cultivation, solicitation and stewardship of major gift donors.
Manage the day-to-day operations of the WRH Foundation including Raiser’s Edge management and gift processing.
Research and prioritize the maximum giving potential/opportunity for each donor (may include upselling to include sponsorship opportunities to maximize revenue and/or donation renewal).
Plan and execute major donor/prospect cultivation events.
Create and develop (and/or oversee the development of) customized major gift proposals and solicitation materials for prospects.
Maintain a prospect tracking process using Raiser’s Edge Prospect Module and ensure all prospect lists are consistently updated and tracked in Raiser’s Edge.
Ensure all recognition and stewardship promises for all major gift agreements are completely executed and within established timelines.
Work closely with the foundation staff in managing the day-to-day operations of the WRH Foundation.
Work in conjunction with appropriate Windsor Regional Hospital staff to write and/or facilitate the writing of proposals.
Qualifications
Charitable sector experience and a successful record of accomplishment of closing major gifts preferably with a health-related charitable organization.
Current knowledge of donor cultivation, major gift/moves management fundraising initiatives, as well as giving vehicles and the tax aspects of these fundraising strategies.
Sound knowledge and understanding of the importance of donor stewardship and current CRA guidelines as it relates to fund development.
Strategic thinker with the ability to influence and inspire others and have demonstrated ability to build and maintain relationships with, and motivate, volunteers and donors.
Experience and ability to coach and train staff and volunteers in the area of major gift fundraising and fundraising.
Strong team player who is also able to work independently and exercise sound judgment in relations with Executive Volunteers, staff, committee members and the general public.
Understanding of the working schedule of non-profits and flexibility of hours required.
Demonstrated superior written and verbal skills with superb attention to detail and deadlines.
Emotionally mature, self-motivated professional individual with a strong work ethic.
The highest degree of ethical standards and professional conduct and operates with integrity.
Experience working with Raiser’s Edge or similar fund development database.
Undergraduate Degree.
CFRE designation an asset.
For More Information and where to apply
Interested Candidates are to forward their resume in confidence to:
Attention: Human Resources, Melissa Simas
Email: melissa.simas@wrh.on.ca
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
We thank all applicants in advance for their interest, however only those under consideration will be contacted.
Applications will be reviewed on an ongoing basis, and therefore early submission is encouraged.
Deadline to apply is March 25, 2019.
Mar 04, 2019
Full time
Manager Philanthropy
Windsor Regional Hospital Foundation
The Opportunity
The Windsor Regional Hospital Foundation is seeking a Manager of Philanthropy. Reporting to the Director Public Affairs, Communications and Philanthropy, this position will be assist with the planning, stewardship, cultivation, and solicitation of major gifts as well as cultivation of third party fundraising organizations and special events. The Manager of Philanthropy will work with executive level staff and volunteers on donor engagement strategies and assist in soliciting and cultivating major gifts. The position would provide an opportunity for advancement to a more senior position within the next 2 to 3 years.
About Windsor Regional Hospital
Windsor Regional Hospital is a multi-faceted, health services organization operating from two main sites, the Metropolitan and the Ouellette Campuses. As one of the largest community hospitals in the Province of Ontario, we are the regional provider of advanced care in areas that include complex trauma, renal dialysis, cardiac care, stroke and neurosurgery, intensive care, acute mental health, family birthing centre, neonatal intensive care, paediatric services, regional cancer services and a broad range of medical and surgical services required to support these specialized areas. We serve more than 400,000 people in Windsor and Essex County.
About the Windsor Regional Hospital Foundation
Windsor Regional Hospital Foundation is committed to enabling the mission of Windsor Regional Hospital and supporting its Strategic Plan. We value the close, collaborative and respectful relationships we have formed with our Windsor Regional Hospital partners. Located within Windsor Regional Hospital, our shared Foundation and Public Affairs Team of 12, enthusiastic, professional staff are excited about the transformation this campaign will mean for our organization and the community.
Key Responsibilities
Reporting to and working for the Director of Public Affairs, Communications and Philanthropy the incumbent must:
Demonstrate knowledge of, and have experience in, a rigorous process for identification, cultivation, solicitation and stewardship of major gift donors.
Manage the day-to-day operations of the WRH Foundation including Raiser’s Edge management and gift processing.
Research and prioritize the maximum giving potential/opportunity for each donor (may include upselling to include sponsorship opportunities to maximize revenue and/or donation renewal).
Plan and execute major donor/prospect cultivation events.
Create and develop (and/or oversee the development of) customized major gift proposals and solicitation materials for prospects.
Maintain a prospect tracking process using Raiser’s Edge Prospect Module and ensure all prospect lists are consistently updated and tracked in Raiser’s Edge.
Ensure all recognition and stewardship promises for all major gift agreements are completely executed and within established timelines.
Work closely with the foundation staff in managing the day-to-day operations of the WRH Foundation.
Work in conjunction with appropriate Windsor Regional Hospital staff to write and/or facilitate the writing of proposals.
Qualifications
Charitable sector experience and a successful record of accomplishment of closing major gifts preferably with a health-related charitable organization.
Current knowledge of donor cultivation, major gift/moves management fundraising initiatives, as well as giving vehicles and the tax aspects of these fundraising strategies.
Sound knowledge and understanding of the importance of donor stewardship and current CRA guidelines as it relates to fund development.
Strategic thinker with the ability to influence and inspire others and have demonstrated ability to build and maintain relationships with, and motivate, volunteers and donors.
Experience and ability to coach and train staff and volunteers in the area of major gift fundraising and fundraising.
Strong team player who is also able to work independently and exercise sound judgment in relations with Executive Volunteers, staff, committee members and the general public.
Understanding of the working schedule of non-profits and flexibility of hours required.
Demonstrated superior written and verbal skills with superb attention to detail and deadlines.
Emotionally mature, self-motivated professional individual with a strong work ethic.
The highest degree of ethical standards and professional conduct and operates with integrity.
Experience working with Raiser’s Edge or similar fund development database.
Undergraduate Degree.
CFRE designation an asset.
For More Information and where to apply
Interested Candidates are to forward their resume in confidence to:
Attention: Human Resources, Melissa Simas
Email: melissa.simas@wrh.on.ca
WE ARE AN EQUAL OPPORTUNITY EMPLOYER
We thank all applicants in advance for their interest, however only those under consideration will be contacted.
Applications will be reviewed on an ongoing basis, and therefore early submission is encouraged.
Deadline to apply is March 25, 2019.
