We are looking for an innovative and collaborative leader who is able to engage others. The Manager will lead, along with the Director, Surgery and Infection Control a Med/Surg Unit that provides exemplary care where patient experience is highly valued. The Manager oversees clinical direction, daily operations, and resources ensuring that a high-level of staff engagement and satisfaction is balanced with efficiency.
As part of the Cornwall Community Hospital you uphold the mission, vision and ICARE values in order to create a safe environment for patients/clients, families, staff, physicians and volunteers, recognizing “Patient Safety” and our hospital’s “Senior Friendly Strategies” as a top priority in creating a culture of safety and “The Workplace of Choice”.
QUALIFICATIONS:
Required:
Bachelor of Science in Nursing or other health related degree
Current and unrestricted registration with College of Nurses of Ontario
Minimum of 5 years relevant clinical experience
Previous supervisory/management experience of an inter-professional team preferably in a unionized environment
Strong advocate for patient centred care
Knowledge and experience with healthcare systems, including applicable provincial legislation and related regulations, including PHIPA and Occupational Health and Safety Act
Working knowledge of Quality Based Procedures and best practice guidelines relevant to surgery and Required Organizational Practices as defined by Accreditation Canada
Flexibility and capacity to manage numerous and diverse activities, organizing and prioritizing appropriately to meet demands and expectations
Demonstrated ability to engage staff in identifying and implementing process improvements that lead to exceptional care and a strong team
Enthusiasm for researching and implementing quality practices to ensure the best possible experience of patients
Demonstrated commitment to patient safety and continuous quality improvement
Computer literacy (MS Office, Excel, Outlook) and superior communication skills
Functional level in English (oral and written)
Asset:
Functional level in oral French
DeSouza Certification (Provincial Chemotherapy and Biotherapy certificate)
Previous work history of working in an environment with an electronic health record
If you meet the qualifications above, and are interested in joining our dynamic team, please send your resume to:
careers @cornwallhospital.ca
We thank all candidates for applying; however only those candidates selected for an interview will be contacted.
Jan 16, 2019
Full time
We are looking for an innovative and collaborative leader who is able to engage others. The Manager will lead, along with the Director, Surgery and Infection Control a Med/Surg Unit that provides exemplary care where patient experience is highly valued. The Manager oversees clinical direction, daily operations, and resources ensuring that a high-level of staff engagement and satisfaction is balanced with efficiency.
As part of the Cornwall Community Hospital you uphold the mission, vision and ICARE values in order to create a safe environment for patients/clients, families, staff, physicians and volunteers, recognizing “Patient Safety” and our hospital’s “Senior Friendly Strategies” as a top priority in creating a culture of safety and “The Workplace of Choice”.
QUALIFICATIONS:
Required:
Bachelor of Science in Nursing or other health related degree
Current and unrestricted registration with College of Nurses of Ontario
Minimum of 5 years relevant clinical experience
Previous supervisory/management experience of an inter-professional team preferably in a unionized environment
Strong advocate for patient centred care
Knowledge and experience with healthcare systems, including applicable provincial legislation and related regulations, including PHIPA and Occupational Health and Safety Act
Working knowledge of Quality Based Procedures and best practice guidelines relevant to surgery and Required Organizational Practices as defined by Accreditation Canada
Flexibility and capacity to manage numerous and diverse activities, organizing and prioritizing appropriately to meet demands and expectations
Demonstrated ability to engage staff in identifying and implementing process improvements that lead to exceptional care and a strong team
Enthusiasm for researching and implementing quality practices to ensure the best possible experience of patients
Demonstrated commitment to patient safety and continuous quality improvement
Computer literacy (MS Office, Excel, Outlook) and superior communication skills
Functional level in English (oral and written)
Asset:
Functional level in oral French
DeSouza Certification (Provincial Chemotherapy and Biotherapy certificate)
Previous work history of working in an environment with an electronic health record
If you meet the qualifications above, and are interested in joining our dynamic team, please send your resume to:
careers @cornwallhospital.ca
We thank all candidates for applying; however only those candidates selected for an interview will be contacted.
POSITION: PERMANENT FULL TIME CLINICAL MANAGER
DEPARTMENT: MENTAL HEALTH OUT-PATIENT PROGRAMS
POSTING DATE: JANUARY 2019
We are seeking a dynamic leader who is engaging, committed to quality care environments, excels at building successful teams and focused on ensuring positive patient outcomes to join our Mental Health and Addictions leadership team.
The BCHS Mental Health and Addictions Services are aligned with a quality agenda that is focused on evidenced based care and consistent with the HNHB LHIN Mental Health Strategic Plans, Health Links, Mental Health Act, Patients First Act and the Excellent Care for All Act.
Your excellent change leadership and management skills are exceptional and as a highly motivated leader you have a proven track record of developing and maintaining strong community partnerships and relationships with mental health and addiction service providers, EMS, Police and stakeholders across the continuum of health care.
Position Summary:
Reporting to the Director, Clinical Programs, the Clinical Manager is responsible for the operation of effective and efficient delivery of organized clinical and related services. Through leadership and mentoring, the Clinical Manager promotes evidenced informed care, professional development of staff, students and volunteers while guiding and supporting an interdisciplinary healthcare team approach. The successful candidate demonstrates an understanding and expertise of mental health and addictions care at a systems level.
Position Requirements:
Baccalaureate degree in a healthcare related field
Current registration and in good standing with your respective College
Masters’ degree in relevant field preferred
Certification in psychiatric and mental health an asset
3-5 years clinical management or leadership experience in Mental Health
Proven change leadership, coaching and multidisciplinary team development success
Strong commitment to patient and family centred care and exceptional patient/family experiences
Demonstrated people-centred leadership capacity
Highly effective interpersonal and communication skills
Strong collaboration skills
Holds self and others accountable
Strong knowledge of quality improvement, utilization, risk and financial management, collective agreements
Knowledge of legislation applicable to areas of responsibility
Specific Responsibilities:
In collaboration with the Director, the Manager:
Oversees the daily operations of the clinical unit to ensure safe, evidence base care is provided at the unit level for our patients and the community we serve.
Manages the unit resources (Human, Financial, and Physical) to deliver effective, efficient and safe patient care.
The Clinical Manager is responsible for:
Human Resource Management, Financial Resource Management, Utilization Management, Continuous Quality Improvement and Leadership.
Key Accountabilities:
Ensures clinical excellence including high quality and safe patient/family experiences.
Manages day to day basis operational excellence: Human, Financial and Physical resources.
Leads high-performing teams and supports a healthy work environment for staff.
Ensures compliance with required hospital policies and all legislative requirements.
Builds positive relationships across the organization and with external partners/agencies.
Communicates organizational strategy (vision, mission, values).
PEOPLE-CENTRED LEADERSHIP CHARACTERISTICS
Humility, Compassion, Authenticity, Inspirational, Relationship-oriented and emotionally intelligent
CULTURE ALIGNED TO PEOPLE-CENTRED LEADERSHIP
Team-based
Engagement and empowerment
Decentralized decisions
Accountability
Collaboration/partnerships
Openness/ transparency
Tapping into collective wisdom of staff
Compassion and empathy
Patient/ family needs central to all decisions
Supportive learning environment
Primary responsibilities also include:
Safety (patient, worker & workplace) is a BCHS Corporate Priority. The successful applicant will demonstrate good stewardship in the identification, reporting and mitigation of unsafe acts or conditions.
The Brant Community Healthcare System (BCHS) is an equal opportunity employer. The BCHS is committed to employment equity and diversity in the workplace, and welcomes applications from women, members of racialized groups/visible minorities, Aboriginal persons, persons with disabilities, persons of all sexual orientation, and persons of any gender identity or gender expression. In order to ensure equal opportunities during the recruitment and selection process, the BCHS provides accommodation for applicants with disabilities upon request.
Jan 11, 2019
Full time
POSITION: PERMANENT FULL TIME CLINICAL MANAGER
DEPARTMENT: MENTAL HEALTH OUT-PATIENT PROGRAMS
POSTING DATE: JANUARY 2019
We are seeking a dynamic leader who is engaging, committed to quality care environments, excels at building successful teams and focused on ensuring positive patient outcomes to join our Mental Health and Addictions leadership team.
The BCHS Mental Health and Addictions Services are aligned with a quality agenda that is focused on evidenced based care and consistent with the HNHB LHIN Mental Health Strategic Plans, Health Links, Mental Health Act, Patients First Act and the Excellent Care for All Act.
Your excellent change leadership and management skills are exceptional and as a highly motivated leader you have a proven track record of developing and maintaining strong community partnerships and relationships with mental health and addiction service providers, EMS, Police and stakeholders across the continuum of health care.
Position Summary:
Reporting to the Director, Clinical Programs, the Clinical Manager is responsible for the operation of effective and efficient delivery of organized clinical and related services. Through leadership and mentoring, the Clinical Manager promotes evidenced informed care, professional development of staff, students and volunteers while guiding and supporting an interdisciplinary healthcare team approach. The successful candidate demonstrates an understanding and expertise of mental health and addictions care at a systems level.
Position Requirements:
Baccalaureate degree in a healthcare related field
Current registration and in good standing with your respective College
Masters’ degree in relevant field preferred
Certification in psychiatric and mental health an asset
3-5 years clinical management or leadership experience in Mental Health
Proven change leadership, coaching and multidisciplinary team development success
Strong commitment to patient and family centred care and exceptional patient/family experiences
Demonstrated people-centred leadership capacity
Highly effective interpersonal and communication skills
Strong collaboration skills
Holds self and others accountable
Strong knowledge of quality improvement, utilization, risk and financial management, collective agreements
Knowledge of legislation applicable to areas of responsibility
Specific Responsibilities:
In collaboration with the Director, the Manager:
Oversees the daily operations of the clinical unit to ensure safe, evidence base care is provided at the unit level for our patients and the community we serve.
Manages the unit resources (Human, Financial, and Physical) to deliver effective, efficient and safe patient care.
The Clinical Manager is responsible for:
Human Resource Management, Financial Resource Management, Utilization Management, Continuous Quality Improvement and Leadership.
Key Accountabilities:
Ensures clinical excellence including high quality and safe patient/family experiences.
Manages day to day basis operational excellence: Human, Financial and Physical resources.
Leads high-performing teams and supports a healthy work environment for staff.
Ensures compliance with required hospital policies and all legislative requirements.
Builds positive relationships across the organization and with external partners/agencies.
Communicates organizational strategy (vision, mission, values).
PEOPLE-CENTRED LEADERSHIP CHARACTERISTICS
Humility, Compassion, Authenticity, Inspirational, Relationship-oriented and emotionally intelligent
CULTURE ALIGNED TO PEOPLE-CENTRED LEADERSHIP
Team-based
Engagement and empowerment
Decentralized decisions
Accountability
Collaboration/partnerships
Openness/ transparency
Tapping into collective wisdom of staff
Compassion and empathy
Patient/ family needs central to all decisions
Supportive learning environment
Primary responsibilities also include:
Safety (patient, worker & workplace) is a BCHS Corporate Priority. The successful applicant will demonstrate good stewardship in the identification, reporting and mitigation of unsafe acts or conditions.
The Brant Community Healthcare System (BCHS) is an equal opportunity employer. The BCHS is committed to employment equity and diversity in the workplace, and welcomes applications from women, members of racialized groups/visible minorities, Aboriginal persons, persons with disabilities, persons of all sexual orientation, and persons of any gender identity or gender expression. In order to ensure equal opportunities during the recruitment and selection process, the BCHS provides accommodation for applicants with disabilities upon request.
Job Summary:
To manage Continuing Care programs, to ensure the provision of efficient, effective resident/client-focused services and a high level of professional care. Reporting to the Director of Client Services and working as a member of the management team the Manager of Continuing Care is responsible for the planning, developing, monitoring and evaluating the day to day operations of the Continuing Care programs, including Recreation Therapy, Home Care, Long Term Care and Supportive Living Services. The incumbent is responsible for administering a budget of approximately $7.16 Million and directly supervises 30 indeterminate positions including the Resident Care Coordinator, LPN’s, and LTCA’s, Activity Coordinators, SLS Program Supervisor, Home Care Supervisor, Client Monitors, and Administrative staff. Indirectly supervises and additional 30 indeterminate staff, Day Program Facilitator, SLS-LPN, Home Support Workers, Home Care RNs, Home Care LPN, POSWs and RCAs.
Job Qualifications:
Experience in exercising professional judgment and problem solving.
Knowledge of professional and legal components of nursing practice and current understanding of long term care health care issues.
Demonstrated strong interpersonal and leadership skills.
Excellent oral and written communication skills.
Good computer skills and knowledge.
Experience with planning, developing and managing: strategic, operational and program budgets and equipment.
Ability to train and develop staff potential.
Ability to develop schedules and understand staffing with modified schedules
Knowledge and experience in quality improvement and risk management programs.
Experience in dealing with human resources issues including knowledge and experience in interpreting and applying collective agreements.
Proven experience in prioritizing demands in high volume constantly changing environment.
Must be resourceful and innovative
Knowledge and experience in a clinical care discipline and ability to promote high standards of practice, education, and administration in order to achieve quality care.
Experience in producing results and functioning in a team-based setting.
Able to function in a multi-cultural environment while maintaining sensitivity to others’ situations and feelings.
These skills are generally acquired through the successful completion of a Bachelor of Nursing Program. Current NWT registration is required. A minimum of five years related experience in a long term care setting and three years of management experience preferred. Must be able to acquire within a reasonable time frame and remain current with the following mandatory certifications:
Blood Glucose Monitoring
WHMIS
Back Injury Prevention Program
Occupational Health and Safety
Fire training
BLS Certification
Hand Hygiene
Non Violent Crisis Intervention
Supportive Pathways education is required, when available.
A copy of the full Job Description can be found at www.hayriverhealth.ca under the ‘Employment’ tab.
Salary : Range 20, $53.65 to 64.05 per hour
Status: Full-time Indeterminate, Out-of-scope
File Reference : 082-18
Closing Date: Open until suitable candidate found
In addition to an attractive salary, we offer a generous relocation package, as well as Northern Allowance of $2.86 per hour up to $5,571 per year. All job offers are subject to references, a satisfactory Criminal Records Check (including vulnerable sector search) and an Employee Health Risk Assessment. Only those candidates selected for an interview will be contacted.
Interested applicants must submit a resume quoting Competition number to:
Human Resources
Hay River Health & Social Services Authority
37911 Mackenzie Highway
Hay River, NT X0E 0R6
Fax: (867) 874-8341 Phone: (867) 874-8345
hrhssa_competitions@gov.nt.ca
If you would like this information in another official language, contact us at ( 867) 874-8111
Si vous voulez ces informations dans une autre langue officielle, contactez-nous à (867) 874-8111
Jan 10, 2019
Full time
Job Summary:
To manage Continuing Care programs, to ensure the provision of efficient, effective resident/client-focused services and a high level of professional care. Reporting to the Director of Client Services and working as a member of the management team the Manager of Continuing Care is responsible for the planning, developing, monitoring and evaluating the day to day operations of the Continuing Care programs, including Recreation Therapy, Home Care, Long Term Care and Supportive Living Services. The incumbent is responsible for administering a budget of approximately $7.16 Million and directly supervises 30 indeterminate positions including the Resident Care Coordinator, LPN’s, and LTCA’s, Activity Coordinators, SLS Program Supervisor, Home Care Supervisor, Client Monitors, and Administrative staff. Indirectly supervises and additional 30 indeterminate staff, Day Program Facilitator, SLS-LPN, Home Support Workers, Home Care RNs, Home Care LPN, POSWs and RCAs.
Job Qualifications:
Experience in exercising professional judgment and problem solving.
Knowledge of professional and legal components of nursing practice and current understanding of long term care health care issues.
Demonstrated strong interpersonal and leadership skills.
Excellent oral and written communication skills.
Good computer skills and knowledge.
Experience with planning, developing and managing: strategic, operational and program budgets and equipment.
Ability to train and develop staff potential.
Ability to develop schedules and understand staffing with modified schedules
Knowledge and experience in quality improvement and risk management programs.
Experience in dealing with human resources issues including knowledge and experience in interpreting and applying collective agreements.
Proven experience in prioritizing demands in high volume constantly changing environment.
Must be resourceful and innovative
Knowledge and experience in a clinical care discipline and ability to promote high standards of practice, education, and administration in order to achieve quality care.
Experience in producing results and functioning in a team-based setting.
Able to function in a multi-cultural environment while maintaining sensitivity to others’ situations and feelings.
These skills are generally acquired through the successful completion of a Bachelor of Nursing Program. Current NWT registration is required. A minimum of five years related experience in a long term care setting and three years of management experience preferred. Must be able to acquire within a reasonable time frame and remain current with the following mandatory certifications:
Blood Glucose Monitoring
WHMIS
Back Injury Prevention Program
Occupational Health and Safety
Fire training
BLS Certification
Hand Hygiene
Non Violent Crisis Intervention
Supportive Pathways education is required, when available.
A copy of the full Job Description can be found at www.hayriverhealth.ca under the ‘Employment’ tab.
Salary : Range 20, $53.65 to 64.05 per hour
Status: Full-time Indeterminate, Out-of-scope
File Reference : 082-18
Closing Date: Open until suitable candidate found
In addition to an attractive salary, we offer a generous relocation package, as well as Northern Allowance of $2.86 per hour up to $5,571 per year. All job offers are subject to references, a satisfactory Criminal Records Check (including vulnerable sector search) and an Employee Health Risk Assessment. Only those candidates selected for an interview will be contacted.
Interested applicants must submit a resume quoting Competition number to:
Human Resources
Hay River Health & Social Services Authority
37911 Mackenzie Highway
Hay River, NT X0E 0R6
Fax: (867) 874-8341 Phone: (867) 874-8345
hrhssa_competitions@gov.nt.ca
If you would like this information in another official language, contact us at ( 867) 874-8111
Si vous voulez ces informations dans une autre langue officielle, contactez-nous à (867) 874-8111
CHEO is a global leader in pediatric health, dedicated to helping children and youth live their best lives. CHEO combines excellence in clinical care, research and education with a commitment to working with our partners to advance seamless care that’s provided where, when and how it’s needed. Every year, CHEO helps more than 500,000 children and youth from Eastern Ontario, Western Quebec, Nunavut and Northern Ontario.
CHEO is the second largest hospital in the Champlain Local Health Network (LHIN) and more that 2,500 doctors, nurses and additional staff dedicated to providing the best care possible for all the children and youth of our community. In addition to its clinical mandate, CHEO is an academic health sciences center. CHEO also extends its expertise outside of its walls, providing training for doctors and nurses in the community hospitals on best-practices for pediatric care. We are seeking an exceptional nurse leader to join our team as
Clinical Manager, Neonatal Intensive Care Unit
The Clinical Manager will, together with the Operations and Medical Directors, manage and oversee the day-to-day functioning of the 16 bed Neonatal Intensive Care Unit (NICU), the Neonatal Transport Team (NNTT) and the Critical Care Respiratory Therapists. S/he is responsible for the implementation of unit specific strategic objectives, taking an evidence-based approach that supports CHEO directions, as well as the ongoing planning, delivery and evaluation of neonatal services. The successful candidate will liaise and collaborate with the Clinical Educator and other interdisciplinary team members as they demonstrate a commitment to a family-centered approach to care and a culture of continuous learning and professional development. The Manager will be involved in continuous quality improvement activities utilizing skills and tools like Lean methodologies to analyze internal processes within unit operations and help to build capacity at CHEO. S/he will provide overall human resources leadership through the recruitment and scheduling of staff, performance management, as well as assess and manage the staff learning needs.
We are looking for a highly talented, results oriented, and passionate nurse leader with strong analytical, leadership and communication skills. Possessing superior relationship–building abilities, the successful candidate will hold a BScN, combined with 5 years progressive experience leading and coaching teams through continuous improvement and organizational development. Clinical experience in neonatal extensive care, as well as patient transport would be definite assets, as would any knowledge and understanding of technology, systems, and experience with patient statistics/analytics. Previous leadership experience in a unionized environment would be desirable. Please visit the website at www.cheo.on.ca .
Should you wish to learn more about this outstanding leadership opportunity, please call Mike Lupiano, Morgan Leadership Search, in strictest confidence, at 613-566-7035, or email your CV and letter of introduction to:
Manager.nicu.cheo@morgansearch.ca
www.morgansearch.ca
Dec 21, 2018
Full time
CHEO is a global leader in pediatric health, dedicated to helping children and youth live their best lives. CHEO combines excellence in clinical care, research and education with a commitment to working with our partners to advance seamless care that’s provided where, when and how it’s needed. Every year, CHEO helps more than 500,000 children and youth from Eastern Ontario, Western Quebec, Nunavut and Northern Ontario.
CHEO is the second largest hospital in the Champlain Local Health Network (LHIN) and more that 2,500 doctors, nurses and additional staff dedicated to providing the best care possible for all the children and youth of our community. In addition to its clinical mandate, CHEO is an academic health sciences center. CHEO also extends its expertise outside of its walls, providing training for doctors and nurses in the community hospitals on best-practices for pediatric care. We are seeking an exceptional nurse leader to join our team as
Clinical Manager, Neonatal Intensive Care Unit
The Clinical Manager will, together with the Operations and Medical Directors, manage and oversee the day-to-day functioning of the 16 bed Neonatal Intensive Care Unit (NICU), the Neonatal Transport Team (NNTT) and the Critical Care Respiratory Therapists. S/he is responsible for the implementation of unit specific strategic objectives, taking an evidence-based approach that supports CHEO directions, as well as the ongoing planning, delivery and evaluation of neonatal services. The successful candidate will liaise and collaborate with the Clinical Educator and other interdisciplinary team members as they demonstrate a commitment to a family-centered approach to care and a culture of continuous learning and professional development. The Manager will be involved in continuous quality improvement activities utilizing skills and tools like Lean methodologies to analyze internal processes within unit operations and help to build capacity at CHEO. S/he will provide overall human resources leadership through the recruitment and scheduling of staff, performance management, as well as assess and manage the staff learning needs.
We are looking for a highly talented, results oriented, and passionate nurse leader with strong analytical, leadership and communication skills. Possessing superior relationship–building abilities, the successful candidate will hold a BScN, combined with 5 years progressive experience leading and coaching teams through continuous improvement and organizational development. Clinical experience in neonatal extensive care, as well as patient transport would be definite assets, as would any knowledge and understanding of technology, systems, and experience with patient statistics/analytics. Previous leadership experience in a unionized environment would be desirable. Please visit the website at www.cheo.on.ca .
Should you wish to learn more about this outstanding leadership opportunity, please call Mike Lupiano, Morgan Leadership Search, in strictest confidence, at 613-566-7035, or email your CV and letter of introduction to:
Manager.nicu.cheo@morgansearch.ca
www.morgansearch.ca
Reporting to the Director, Client and Family Integrated Care, the Manager, Client and Family-Centered Care & Partnerships works within the program’s philosophy and framework to advance client and family-centred care (CFCC) and partnership at all levels of hospital decision-making. The Manager demonstrates leadership by modelling the hospital’s Mission, Vision & Values in everything they do. They are a lead consultant on the principles and best practices that foster staff, client and family partnership across governance and policy-making, research, education, program and service design, and clinical care delivery.
The Manager has accountability for Holland Bloorview’s award-winning Family Leadership Program and client and family-centred care initiatives that drive the hospital’s strategic plan, No Boundaries . Providing strategic guidance and consultation across the hospital community and broader health system, this role is central to facilitating the cross-program collaboration required to foster an authentic, quality-driven and equity-seeking organizational culture for client and family-centred care, and optimal client and family experience. Key partners to this role include clients and families; Child, Youth and Family Leaders (volunteers), students, clinicians, researchers, hospital administrators and a variety of community stakeholders.
KEY RESPONSIBILITIES
Program and Staff Management – Family Leadership Program
Fosters authentic engagement between clients, families and staff using leading principles and best practices
Provides strategic direction for the hospital’s volunteer-based Family Leadership Program, including oversight of the program budget, volunteer recruitment and retention strategy
Acts as a lead participant in the hiring, orientation, coaching and ongoing performance evaluation of program staff (e.g., development of individualized work plans for staff in accordance with Human Resources policies and procedures)
Responsible for leading a team of Family Partnership Specialists to recruit, support and partner with the hospital’s community of 150+ Child and Family Leaders (volunteers)
Leads program priority and goal-setting, project planning and implementation, and (re)design initiatives
Applies an equity, diversity and inclusion approach to identifying opportunities for, and the planning of, client and family partnership initiatives
Advances existing and new relationships with hospital programs (e.g., Teaching and Learning Institute, Bloorview Research Institute, Volunteer Resources, Communications, Foundation, Communications & Public Engagement)
Represents the Client and Family Integrated Care team at committees and task forces across the hospital
Manages the team that oversees the on-site lodging suites and guest experience for clients and families
Client and Family-Centered Care Education, Training & Evaluation
Partners with staff, educators, clients and families to co-design and deliver simulation-based client and family-centered care training, both within the hospital and across the health system
Consults hospital staff on client and family-centered care initiatives across the hospital and community
Develops and applies robust evaluation methods and indicators to measure the success of client and family-centered care and partnership across the hospital
Uses evaluation and data around client and family experience to make recommendations for improvement
Contributes to academic papers and knowledge production highlighting program initiative
Health System Outreach Partnership Building
Partners with stakeholders to develop and maintain new external partnerships to promote the Client and Family Integrated Care Program
Participates in relevant communities of practice, forums and strategic tables across the health-system
Delivers external presentations to promote the hospital’s model for client and family-centred care and client and family partnership
Consults external organizations on client and family-centered care principles and concepts, and leading models for client and family partnership
Advances the system-wide profile, scale and impact of the Family Leadership Program (e.g., increased partnerships, conferences/trainings etc.)
Qualifications
Post-secondary degree or diploma in a relevant field (e.g., Human or Volunteer Resources, Community Development/Engagement, Social Work, Child & Youth Work), or the equivalent knowledge gained through lived experience with pediatric rehabilitation and/or disability
Masters degree in education, community or social services, or a related field (preferred, but not required)
Non-violence crisis intervention and/or de-escalation training (preferred, but not required)
Lived experience and/or training relating to and client and family-centered care and partnership practices (e.g., certificate programs, courses, conferences)
Lived experience with pediatric rehabilitation and disability, gained through first-hand experience at Holland Bloorview or beyond (preferred)
Proficient understanding and application of health equity, anti-oppression and/or population health frameworks and how these impact client and family experience
Strong project management skills and the ability to act independently
Thoughtful and energetic leader with a broad vision for the role of client and family partnership in hospital decision-making
Demonstrated skills in collecting and using data to assess programs and initiatives
Exceptional written and verbal (presentation) communication skills
Successful track record of accomplishment in leading change management initiatives, building new programs and teams in a complex setting (an asset)
To apply, please visit http://hollandbloorview.ca/careers/currentopportunities
Dec 21, 2018
Full time
Reporting to the Director, Client and Family Integrated Care, the Manager, Client and Family-Centered Care & Partnerships works within the program’s philosophy and framework to advance client and family-centred care (CFCC) and partnership at all levels of hospital decision-making. The Manager demonstrates leadership by modelling the hospital’s Mission, Vision & Values in everything they do. They are a lead consultant on the principles and best practices that foster staff, client and family partnership across governance and policy-making, research, education, program and service design, and clinical care delivery.
The Manager has accountability for Holland Bloorview’s award-winning Family Leadership Program and client and family-centred care initiatives that drive the hospital’s strategic plan, No Boundaries . Providing strategic guidance and consultation across the hospital community and broader health system, this role is central to facilitating the cross-program collaboration required to foster an authentic, quality-driven and equity-seeking organizational culture for client and family-centred care, and optimal client and family experience. Key partners to this role include clients and families; Child, Youth and Family Leaders (volunteers), students, clinicians, researchers, hospital administrators and a variety of community stakeholders.
KEY RESPONSIBILITIES
Program and Staff Management – Family Leadership Program
Fosters authentic engagement between clients, families and staff using leading principles and best practices
Provides strategic direction for the hospital’s volunteer-based Family Leadership Program, including oversight of the program budget, volunteer recruitment and retention strategy
Acts as a lead participant in the hiring, orientation, coaching and ongoing performance evaluation of program staff (e.g., development of individualized work plans for staff in accordance with Human Resources policies and procedures)
Responsible for leading a team of Family Partnership Specialists to recruit, support and partner with the hospital’s community of 150+ Child and Family Leaders (volunteers)
Leads program priority and goal-setting, project planning and implementation, and (re)design initiatives
Applies an equity, diversity and inclusion approach to identifying opportunities for, and the planning of, client and family partnership initiatives
Advances existing and new relationships with hospital programs (e.g., Teaching and Learning Institute, Bloorview Research Institute, Volunteer Resources, Communications, Foundation, Communications & Public Engagement)
Represents the Client and Family Integrated Care team at committees and task forces across the hospital
Manages the team that oversees the on-site lodging suites and guest experience for clients and families
Client and Family-Centered Care Education, Training & Evaluation
Partners with staff, educators, clients and families to co-design and deliver simulation-based client and family-centered care training, both within the hospital and across the health system
Consults hospital staff on client and family-centered care initiatives across the hospital and community
Develops and applies robust evaluation methods and indicators to measure the success of client and family-centered care and partnership across the hospital
Uses evaluation and data around client and family experience to make recommendations for improvement
Contributes to academic papers and knowledge production highlighting program initiative
Health System Outreach Partnership Building
Partners with stakeholders to develop and maintain new external partnerships to promote the Client and Family Integrated Care Program
Participates in relevant communities of practice, forums and strategic tables across the health-system
Delivers external presentations to promote the hospital’s model for client and family-centred care and client and family partnership
Consults external organizations on client and family-centered care principles and concepts, and leading models for client and family partnership
Advances the system-wide profile, scale and impact of the Family Leadership Program (e.g., increased partnerships, conferences/trainings etc.)
Qualifications
Post-secondary degree or diploma in a relevant field (e.g., Human or Volunteer Resources, Community Development/Engagement, Social Work, Child & Youth Work), or the equivalent knowledge gained through lived experience with pediatric rehabilitation and/or disability
Masters degree in education, community or social services, or a related field (preferred, but not required)
Non-violence crisis intervention and/or de-escalation training (preferred, but not required)
Lived experience and/or training relating to and client and family-centered care and partnership practices (e.g., certificate programs, courses, conferences)
Lived experience with pediatric rehabilitation and disability, gained through first-hand experience at Holland Bloorview or beyond (preferred)
Proficient understanding and application of health equity, anti-oppression and/or population health frameworks and how these impact client and family experience
Strong project management skills and the ability to act independently
Thoughtful and energetic leader with a broad vision for the role of client and family partnership in hospital decision-making
Demonstrated skills in collecting and using data to assess programs and initiatives
Exceptional written and verbal (presentation) communication skills
Successful track record of accomplishment in leading change management initiatives, building new programs and teams in a complex setting (an asset)
To apply, please visit http://hollandbloorview.ca/careers/currentopportunities
The Regional Manager serves as the primary contact with select constituent groups and key stakeholders to ensure they are informed of and engaged with the OMA, advocacy initiatives, and prominent issues in health.
** Frequent travel within Ontario is required
RESPONSIBILITIES AND DUTIES
Facilitate increased member engagement in existing forums including:
District and branch society meetings;
Healthcare advocacy training sessions;
OMA events/programs;
Create new opportunities to engage members; including organizing a minimum number of opportunities to engage grassroots members.;
Implement advocacy strategies to advance stakeholder and government relations objectives. Grow the grassroots advocacy capacity and effectiveness of members and build relationships with local legislators, including taking steps to enhance the profile, image and reputation of the OMA among stakeholders;
Build and maintain relationships with members and between members and relevant stakeholders to facilitate improved member engagement and member satisfaction. This includes organizing a minimum number of:
Touch points with District Directors and Chairs;
Introductory meetings with grassroots members not previously contacted;
Meetings between interested members and elected government officials;
Meetings between interested members and healthcare stakeholders;
Respond to ad hoc member inquiries and requests, validate information, facilitate solutions, provide advice and guidance in the resolution of issues and provide project and case support as requested;
Support two-way communication between members and the OMA. Identify common issues, opportunities, themes that arise from members and summarize and circulate to relevant OMA teams. Similarly, funnel relevant information from OMA teams to leaders and members as necessary;
Support improvements in team performance and operational efficiency, including:
Designing and implementing special projects that enable the team to provide meaningful, effective services to members that are aligned with the OMAs policies and procedures;
Supporting team performance management by keeping consistent records about members, the actions they plan and execute, and other information that could be useful for future efforts;
Supporting the development of and ensure the implementation of standard processes and procedures to ensure consistent, high quality services provided by the Regional Management team.
** Frequent travel within Ontario is required.
Education : Undergraduate Degree in Health Science, Political Science or equivalent; PMP and CHE certification(s) preferred.
Experience: 5+ years relevant health care administration and public speaking experience.
Interested candidates should forward their cover letter and resume to the Human Resources Department at hr@oma.org by January 11, 2019.
Ontario Medical Association is an equal opportunity employer. We will accommodate your needs under the Ontario Human Rights Code.
Dec 20, 2018
Full time
The Regional Manager serves as the primary contact with select constituent groups and key stakeholders to ensure they are informed of and engaged with the OMA, advocacy initiatives, and prominent issues in health.
** Frequent travel within Ontario is required
RESPONSIBILITIES AND DUTIES
Facilitate increased member engagement in existing forums including:
District and branch society meetings;
Healthcare advocacy training sessions;
OMA events/programs;
Create new opportunities to engage members; including organizing a minimum number of opportunities to engage grassroots members.;
Implement advocacy strategies to advance stakeholder and government relations objectives. Grow the grassroots advocacy capacity and effectiveness of members and build relationships with local legislators, including taking steps to enhance the profile, image and reputation of the OMA among stakeholders;
Build and maintain relationships with members and between members and relevant stakeholders to facilitate improved member engagement and member satisfaction. This includes organizing a minimum number of:
Touch points with District Directors and Chairs;
Introductory meetings with grassroots members not previously contacted;
Meetings between interested members and elected government officials;
Meetings between interested members and healthcare stakeholders;
Respond to ad hoc member inquiries and requests, validate information, facilitate solutions, provide advice and guidance in the resolution of issues and provide project and case support as requested;
Support two-way communication between members and the OMA. Identify common issues, opportunities, themes that arise from members and summarize and circulate to relevant OMA teams. Similarly, funnel relevant information from OMA teams to leaders and members as necessary;
Support improvements in team performance and operational efficiency, including:
Designing and implementing special projects that enable the team to provide meaningful, effective services to members that are aligned with the OMAs policies and procedures;
Supporting team performance management by keeping consistent records about members, the actions they plan and execute, and other information that could be useful for future efforts;
Supporting the development of and ensure the implementation of standard processes and procedures to ensure consistent, high quality services provided by the Regional Management team.
** Frequent travel within Ontario is required.
Education : Undergraduate Degree in Health Science, Political Science or equivalent; PMP and CHE certification(s) preferred.
Experience: 5+ years relevant health care administration and public speaking experience.
Interested candidates should forward their cover letter and resume to the Human Resources Department at hr@oma.org by January 11, 2019.
Ontario Medical Association is an equal opportunity employer. We will accommodate your needs under the Ontario Human Rights Code.
