Niagara Health System
Jun 18, 2021Full time
Clinical Services Manager – Evening Weekends This full-time position – at our Greater Niagara General Site – would be an exciting career move for a self-directed, highly motivated and results-oriented clinical leader who consistently demonstrates an innovative, creative and collaborative management style. We are especially interested in connecting if you… Value diversity, equity and inclusion; Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara; Identify as a member of one or more of the following groups: equity-seeking group, Indigenous persons, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas; Have a background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer service. At Niagara Health, we are committed to delivering on our promise of a great patient experience, satisfied staff and physicians, and financial stability. In alignment with Our Purpose: Extraordinary Caring. Every Person. Every Time. , we are looking for a dynamic leader who excels in engaging people, promoting quality and safety, building successful teams, planning and decision-making. Reporting to the Site Director, you will be accountable for the delivery of a positive patient experience, patient flow, people management, risk management and safety, and the provision of high-quality care. In this environment, your strong leadership skills will enable you to make a difference by engaging with patients, rounding with staff and achieving ambitious results. As Clinical Services Manager, you will foster an environment of clinical excellence, in partnership with our patients and in alignment with the principles of Niagara Health’s philosophy of Patient and Client Centred Care (PCCC). To join our team as Clinical Services Manager – Evening Weekends, you must be an experienced and qualified Registered Nurse or other healthcare professional whose knowledge base and skill set include: Current registration with the College of Nurses of Ontario, or another Professional College. Bachelor's degree in Nursing or another healthcare professional degree; Master's degree preferred. Three (3) to five (5) years of managerial/leadership experience, or an equivalent combination of education/training and experience. Dynamic interpersonal and leadership skills, including critical thinking, communication, responsiveness, conflict resolution, change management, people management, visionary thinking, customer service, and problem-solving. Demonstrated results in aligning program goals with corporate strategy, and the Niagara Health Purpose. Ability to build and lead a cohesive team, through engagement, transparency, respect and responsiveness. Demonstrated commitment to an exceptional patient experience, including access, flow, quality and patient satisfaction. Demonstrated ability to analyze and interpret data and utilize information in order to make effective financial decisions. Experience in the analysis and utilization of data to drive continuous quality improvement. Experience in the management of risk and safety for patients and staff. Proven experience in building external and community partnerships. Working knowledge of the Public Hospitals Act, regulated legislation, labour agreements, and hospital policies and procedures. Project Management, Leadership, Healthcare Finance, LEAN or other related certification(s) will be an asset. Demonstrated commitment to continuing education in the health or business sectors. Niagara Health is committed to leadership stability and employee engagement. Once hired, new leaders will remain in their leadership role for two years. This practice does not preclude you from applying for promotions and/or being deployed to special organizational priorities. Discover a team environment of Extraordinary Caring – and great quality of life We are Niagara Health and our CORE values inspire us to be EXTRAORDINARY: Compassion in Action, Driven by Optimism, Achieving Ambitious Results. We are a multi-site hospital that provides a wide range of inpatient and outpatient services, including Acute Care, Cancer Care, Cardiac Care, Complex Care, Emergency and Urgent Care, Kidney Care, Long-Term Care, Mental Health and Addictions, Stroke Care and Surgical Care. We serve over 450,000 Niagara residents across six sites. Our team is made up of more than 4,800 employees, 600 physicians and 850 volunteers who we count on to deliver extraordinary caring. In fact, Accreditation Canada has awarded Niagara Health with Exemplary Standing, a clear demonstration of our team’s commitment to the highest safety and quality standards. To join Niagara Health is to spend more time enjoying life than commuting. Nestled between Lake Ontario and Lake Erie, and best known for its tourist attractions, the area offers great geographical advantages. Our hospital sites are located in thriving communities, where affordable housing, a myriad of recreational and cultural activities, and diverse settings make both family and single living a rewarding experience. For more information on Niagara Health, visit www.niagarahealth.on.ca . Please apply online, by Wednesday, June 30, 2021, at https://careers.niagarahealth.on.ca/eRecruit/VacancyDetail.aspx?VacancyUID=000000021500 Join us on twitter @ nhscareers Niagara Health is committed to Employment Equity, welcomes diversity in the workplace, and encourages applications from all qualified individuals, including women, members of visible minorities, aboriginal persons, and persons with disabilities. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation. Only applicants selected for an interview will be contacted.