Corporate Director, Labour Relations
Baycrest Centre for Geriatric Care
Baycrest is a global leader in senior’s residential living, health care, research, innovation and education, with a special focus on brain health and aging. One of the world’s top research institutes in cognitive neuroscience, and an academic health science centre fully affiliated with the University of Toronto, Baycrest provides an exemplary care experience for older persons combined with an extensive clinical training program for students and established healthcare professionals. Through its commercial and consulting arms, Baycrest is providing its sought-after expertise and innovations to other health care and senior living organizations, both in Canada and internationally.
Reporting to the Vice President, Corporate Human Resources, the Corporate Director, Labour Relations is a key member of the Human Resources (HR) leadership team. The Director works collaboratively with the Vice President and CHRO for the Hospital, key leaders in each of the Baycrest corporate entities, and all the members of the HR team to develop, support and advance HR strategic priorities and ensures the HR department, safety and the Workforce Relations team, meet client service needs. The Corporate Director is the chief negotiator for staff collective agreements and is responsible for strategic labour relations decision making and is responsible for overseeing the administration of collective agreements, grievance and issue management and the administration of policies, procedures and best practices in connection with employee relations and employment-related matters pertaining to all staff. In addition, the Corporate Director provides leadership to the safety program at Baycrest and leads the design and deployment of comprehensive safety programs founded on sound data analysis and industry best practices, ensuring consistency in program execution across all Baycrest entities.
The successful candidate will possess a Master’s degree in Industrial Relations or an equivalent combination of education and experience, as well as being a Certified Human Resources Leader (‘CHRL’ certification is preferred). They will possess a minimum of ten years of senior labour relations experience, with a proven track record of success in a multi-bargaining unit setting; experience managing a team of individuals carrying out a diverse range of activities; have previous experience in a multi-union, non-profit organization, particularly a complex health care facility (Hospital and/or Long-Term Care facility) is preferred. They will have demonstrated experience as a chief spokesperson in collective bargaining and in developing bargaining strategies. Experience in labour relations in the public sector, and labour relations particularly within a healthcare environment would be an asset.
To express interest in this exciting opportunity, please submit your cover letter and resume, in confidence, to https://www.miramsbecker.com/corporate-director-labour-relations or contact Penny Mirams at penny@miramsbecker.com .
Baycrest Centre and Mirams Becker are committed to employment equity and diversity in the workplace; we welcome applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and 2SLGBTQ+ persons. Baycrest Centre is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.
Jan 27, 2023
Full time
Corporate Director, Labour Relations
Baycrest Centre for Geriatric Care
Baycrest is a global leader in senior’s residential living, health care, research, innovation and education, with a special focus on brain health and aging. One of the world’s top research institutes in cognitive neuroscience, and an academic health science centre fully affiliated with the University of Toronto, Baycrest provides an exemplary care experience for older persons combined with an extensive clinical training program for students and established healthcare professionals. Through its commercial and consulting arms, Baycrest is providing its sought-after expertise and innovations to other health care and senior living organizations, both in Canada and internationally.
Reporting to the Vice President, Corporate Human Resources, the Corporate Director, Labour Relations is a key member of the Human Resources (HR) leadership team. The Director works collaboratively with the Vice President and CHRO for the Hospital, key leaders in each of the Baycrest corporate entities, and all the members of the HR team to develop, support and advance HR strategic priorities and ensures the HR department, safety and the Workforce Relations team, meet client service needs. The Corporate Director is the chief negotiator for staff collective agreements and is responsible for strategic labour relations decision making and is responsible for overseeing the administration of collective agreements, grievance and issue management and the administration of policies, procedures and best practices in connection with employee relations and employment-related matters pertaining to all staff. In addition, the Corporate Director provides leadership to the safety program at Baycrest and leads the design and deployment of comprehensive safety programs founded on sound data analysis and industry best practices, ensuring consistency in program execution across all Baycrest entities.
The successful candidate will possess a Master’s degree in Industrial Relations or an equivalent combination of education and experience, as well as being a Certified Human Resources Leader (‘CHRL’ certification is preferred). They will possess a minimum of ten years of senior labour relations experience, with a proven track record of success in a multi-bargaining unit setting; experience managing a team of individuals carrying out a diverse range of activities; have previous experience in a multi-union, non-profit organization, particularly a complex health care facility (Hospital and/or Long-Term Care facility) is preferred. They will have demonstrated experience as a chief spokesperson in collective bargaining and in developing bargaining strategies. Experience in labour relations in the public sector, and labour relations particularly within a healthcare environment would be an asset.
To express interest in this exciting opportunity, please submit your cover letter and resume, in confidence, to https://www.miramsbecker.com/corporate-director-labour-relations or contact Penny Mirams at penny@miramsbecker.com .
Baycrest Centre and Mirams Becker are committed to employment equity and diversity in the workplace; we welcome applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and 2SLGBTQ+ persons. Baycrest Centre is an equal opportunity employer committed to an inclusive, barrier-free recruitment and selection process. Requests for accommodation can be made at any stage of the recruitment process providing the applicant has met the bona-fide requirements for the open position. If contacted for this employment opportunity, please advise if you require any accommodation.
Director, Financial Services
Quinte Health is a progressive and integrated system of four community hospitals working with our Foundations and our partners to provide exceptional care to their local communities. Care is provided through four hospitals – QHC Belleville General Hospital, QHC North Hastings Hospital, QHC Prince Edward County Memorial Hospital, and QHC Trenton Memorial Hospital – and includes four emergency departments, operating rooms at three hospitals, a rehabilitation day hospital, children’s treatment centre, ambulatory care clinics, community mental health programs, and a range of diagnostic services. There are inpatient beds for acute medical patients, intensive care, obstetrics, paediatrics, mental health, complex continuing care, rehabilitation, and surgery.
Quinte Health is situated within south eastern Ontario and provides picturesque waterfronts, safe communities, and a mix of small-town charm and big-city amenities. Our communities are passionate about their hospitals and ensuring high quality care close to home. Quinte Health’s greatest strength lies in our connection amongst the four hospitals and with each hospital’s connection to the local communities it serves.
The Position
Reporting to the Vice President and CFO, the Director, Financial Services (Director) will provide leadership over financial reporting, planning, and procurement to support Quinte Health’s financial strategy and operations. The Director will work collaboratively with senior leadership, physicians, colleagues, and staff to enable a strategic financial plan that supports Quinte Health’s ambitious goals for patients and the community. The Director will steward a culture of service providing financial direction, support, and innovative thinking for initiatives across the organization to optimize financial performance in a climate of complex fiscal change. In this key role, the Director will be accountable for the strategic direction of the financial and business operations across Quinte Health. The Director will lead and support a portfolio that includes including financial reporting, financial planning, budgeting, procurement, and materials management.
Key Leadership Initiatives for the Director will be to:
Contribute strategic financial insight and business planning to all matters across Financial Services.
Provide recommendations and lead process improvement initiatives regarding fiscal sustainability, billing practices, and system implementation/ optimization.
Identify and provide financial leadership on innovative business opportunities to advance strategic and operational goals and objectives.
Support and influence Quinte Health’s operations on matters related to hospital finance, including tax optimization and compliance, internal reporting, and monitoring of expenditures, monitoring of internal controls on financial accounting processes, risk management, budgeting, and compliance with Ministry legislative standards.
Assess opportunities to streamline internal processes to improve effectiveness and efficiency of accounting and financial processes.
Provide support for the continued development of a leading customer service model, working in partnership with clinical and corporate programs across the organization while setting a positive culture for continuous improvement.
Experience
The successful candidate will have 5-7 years of progressive experience in health care and/or a similarly complex environment/sector. The successful candidate will ideally have in-depth knowledge in hospital finance, reporting and accounting practices, as well as broader health care industry and economic knowledge. In addition to possessing a degree and accounting designation, the candidate will be an energetic, strategic thinker with the ability to see beyond the numbers. To confidentially explore this opportunity, please email your resume to Judy Mandelman or Nancy Lismer at resumes@promeus.ca .
Quinte and Promeus Inc. are committed to building an intentionally inclusive environment that engages, supports, and empowers employment equity and diversity in the workplace and communities served. We welcome applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and LGBTQ+ persons.
Jan 26, 2023
Full time
Director, Financial Services
Quinte Health is a progressive and integrated system of four community hospitals working with our Foundations and our partners to provide exceptional care to their local communities. Care is provided through four hospitals – QHC Belleville General Hospital, QHC North Hastings Hospital, QHC Prince Edward County Memorial Hospital, and QHC Trenton Memorial Hospital – and includes four emergency departments, operating rooms at three hospitals, a rehabilitation day hospital, children’s treatment centre, ambulatory care clinics, community mental health programs, and a range of diagnostic services. There are inpatient beds for acute medical patients, intensive care, obstetrics, paediatrics, mental health, complex continuing care, rehabilitation, and surgery.
Quinte Health is situated within south eastern Ontario and provides picturesque waterfronts, safe communities, and a mix of small-town charm and big-city amenities. Our communities are passionate about their hospitals and ensuring high quality care close to home. Quinte Health’s greatest strength lies in our connection amongst the four hospitals and with each hospital’s connection to the local communities it serves.
The Position
Reporting to the Vice President and CFO, the Director, Financial Services (Director) will provide leadership over financial reporting, planning, and procurement to support Quinte Health’s financial strategy and operations. The Director will work collaboratively with senior leadership, physicians, colleagues, and staff to enable a strategic financial plan that supports Quinte Health’s ambitious goals for patients and the community. The Director will steward a culture of service providing financial direction, support, and innovative thinking for initiatives across the organization to optimize financial performance in a climate of complex fiscal change. In this key role, the Director will be accountable for the strategic direction of the financial and business operations across Quinte Health. The Director will lead and support a portfolio that includes including financial reporting, financial planning, budgeting, procurement, and materials management.
Key Leadership Initiatives for the Director will be to:
Contribute strategic financial insight and business planning to all matters across Financial Services.
Provide recommendations and lead process improvement initiatives regarding fiscal sustainability, billing practices, and system implementation/ optimization.
Identify and provide financial leadership on innovative business opportunities to advance strategic and operational goals and objectives.
Support and influence Quinte Health’s operations on matters related to hospital finance, including tax optimization and compliance, internal reporting, and monitoring of expenditures, monitoring of internal controls on financial accounting processes, risk management, budgeting, and compliance with Ministry legislative standards.
Assess opportunities to streamline internal processes to improve effectiveness and efficiency of accounting and financial processes.
Provide support for the continued development of a leading customer service model, working in partnership with clinical and corporate programs across the organization while setting a positive culture for continuous improvement.
Experience
The successful candidate will have 5-7 years of progressive experience in health care and/or a similarly complex environment/sector. The successful candidate will ideally have in-depth knowledge in hospital finance, reporting and accounting practices, as well as broader health care industry and economic knowledge. In addition to possessing a degree and accounting designation, the candidate will be an energetic, strategic thinker with the ability to see beyond the numbers. To confidentially explore this opportunity, please email your resume to Judy Mandelman or Nancy Lismer at resumes@promeus.ca .
Quinte and Promeus Inc. are committed to building an intentionally inclusive environment that engages, supports, and empowers employment equity and diversity in the workplace and communities served. We welcome applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and LGBTQ+ persons.
Director, Quality, Risk and Patient Safety
Full-time position
If you’re a business-savvy clinical leader whose strengths in risk management are complemented by a commitment to quality, patient safety and performance improvement, join Niagara Health – at our St. Catharines Site – as part of the leadership team that’s building continuous quality improvement capacity organization-wide.
Reporting to the Executive Vice President, Patient Experience and Integrated Care, you will provide leadership, direction, management and evaluation of all functions related to Quality, Risk Management and Patient Safety, with a focus on leading and developing a culture that strengthens quality improvement, innovation, and performance outcomes. Redefining 'quality' as the core business strategy is a key priority and, as Director, you will champion and implement strategies to further build continuous quality improvement capacity across the organization aligned with Niagara Health’s strategic plan, while developing and aligning systems and structures to support organizational needs. Another key aspect of your role will be to lead the advancement of NH’s enterprise risk management program, inclusive of the legal portfolio and emergency management planning.
More specifically, as Director of Quality, Risk and Patient Safety, you will:
Provide direct leadership to advance a strong internal culture of quality, risk management and patient safety across Niagara Health.
Ensure that the quality and patient safety reporting frameworks are integrated into the management reporting system, and regular trend reporting and analysis are maintained.
Identify, manage and mitigate risks related to patient safety incidents.
Ensure that quality of care reviews are conducted and recommendations are implemented for critical patient care events.
Oversee provincial and local quality framework/programs, including the annual Quality Improvement Plan (QIP), with appropriate engagement of interested and affected parties.
Develop and oversee innovative quality and patient safety structures, processes and initiatives that meet and exceed national best practices.
Provide direct leadership for the Accreditation Process and support best practices for accreditation.
To join our dynamic team as Director, Quality, Risk and Patient Safety, you must be a skilled team builder and collaborative leader who can find bold solutions to complex problems, and whose competencies, skills and attributes include:
A master's degree in Business or Health Administration.
Current registration with a health professional regulatory body or a Baccalaureate in Health.
A minimum of five (5) years' related experience in a leadership position in the health system.
Recent clinical experience in an acute care setting and in a formal quality and patient safety setting.
Certification in Lean and/or related quality improvement methodology (i.e. Six Sigma).
Project Management and Risk Management certificate, an asset.
Knowledge and understanding of hospitals and, particularly, quality and performance improvement.
Experience with patient safety, and risk management in an integrated healthcare delivery system.
Superior interpersonal and leadership skills and abilities.
Strong, well developed business management skills (strategic planning, budgeting, resource allocation and analytics).
Ability to identify bold solutions to complex problems and to capitalize upon new ideas, tools and technology.
Demonstrated leadership in executing plans in partnership with various stakeholders.
Superior analytical, problem-solving and project management skills.
Proven leadership and team-building skills.
Demonstrated commitment to continuing education in healthcare or business.
NOTE:
Vaccines (COVID-19 and others) are a new hire requirement of the job, unless you have an exemption based on a medical ground or on a ground pursuant to the Ontario Human Rights Code.
Discover a team environment of Extraordinary Caring – and great quality of life
Niagara Health is a regional healthcare provider with multiple sites and a growing network of community-based and virtual services.
We believe that every person in our region deserves to live every day of their life in the best health possible. As a community-based academic centre, our focus on teaching and learning, research, innovation and partnership propels us to continually improve care and make a difference in people’s lives.
Our team is made up of more than 7,300 employees, physicians and volunteers whom we count on to deliver Extraordinary Caring. Every Person. Every Time. Our Accreditation with Exemplary Standing is a clear demonstration of the team’s commitment to the highest safety and quality standards.
We provide a full range of acute care hospital services to the 450,000 residents across the Niagara region, and we are one of the few hospitals in Ontario that own and operate a long-term care facility.
Creating a healthy community is a collaborative effort. The courage and hope demonstrated by so many during the COVID-19 pandemic inspire us to continue to work with community partners to improve the health and well-being of our region.
To join Niagara Health is to spend more time enjoying life than commuting. Nestled between Lake Ontario and Lake Erie, and best known for its tourist attractions, the area offers great geographical advantages. Our hospital sites are located in thriving communities, where affordable housing, a myriad of recreational and cultural activities, and diverse settings make both family and single living a rewarding experience.
For more information on Niagara Health, visit www.niagarahealth.on.ca . Please apply online, by Sunday, February 19, 2023, at
https://careers.niagarahealth.on.ca/erecruit/VacancyDetail.aspx?VacancyUID=000000028816
Join us on twitter @ nhscareers
We are especially interested in connecting if you…
Value diversity, equity and inclusion;
Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara;
Identify as a member of one or more of the following groups: equity-seeking group, Indigenous persons, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas;
Have a background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer service.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
Jan 24, 2023
Full time
Director, Quality, Risk and Patient Safety
Full-time position
If you’re a business-savvy clinical leader whose strengths in risk management are complemented by a commitment to quality, patient safety and performance improvement, join Niagara Health – at our St. Catharines Site – as part of the leadership team that’s building continuous quality improvement capacity organization-wide.
Reporting to the Executive Vice President, Patient Experience and Integrated Care, you will provide leadership, direction, management and evaluation of all functions related to Quality, Risk Management and Patient Safety, with a focus on leading and developing a culture that strengthens quality improvement, innovation, and performance outcomes. Redefining 'quality' as the core business strategy is a key priority and, as Director, you will champion and implement strategies to further build continuous quality improvement capacity across the organization aligned with Niagara Health’s strategic plan, while developing and aligning systems and structures to support organizational needs. Another key aspect of your role will be to lead the advancement of NH’s enterprise risk management program, inclusive of the legal portfolio and emergency management planning.
More specifically, as Director of Quality, Risk and Patient Safety, you will:
Provide direct leadership to advance a strong internal culture of quality, risk management and patient safety across Niagara Health.
Ensure that the quality and patient safety reporting frameworks are integrated into the management reporting system, and regular trend reporting and analysis are maintained.
Identify, manage and mitigate risks related to patient safety incidents.
Ensure that quality of care reviews are conducted and recommendations are implemented for critical patient care events.
Oversee provincial and local quality framework/programs, including the annual Quality Improvement Plan (QIP), with appropriate engagement of interested and affected parties.
Develop and oversee innovative quality and patient safety structures, processes and initiatives that meet and exceed national best practices.
Provide direct leadership for the Accreditation Process and support best practices for accreditation.
To join our dynamic team as Director, Quality, Risk and Patient Safety, you must be a skilled team builder and collaborative leader who can find bold solutions to complex problems, and whose competencies, skills and attributes include:
A master's degree in Business or Health Administration.
Current registration with a health professional regulatory body or a Baccalaureate in Health.
A minimum of five (5) years' related experience in a leadership position in the health system.
Recent clinical experience in an acute care setting and in a formal quality and patient safety setting.
Certification in Lean and/or related quality improvement methodology (i.e. Six Sigma).
Project Management and Risk Management certificate, an asset.
Knowledge and understanding of hospitals and, particularly, quality and performance improvement.
Experience with patient safety, and risk management in an integrated healthcare delivery system.
Superior interpersonal and leadership skills and abilities.
Strong, well developed business management skills (strategic planning, budgeting, resource allocation and analytics).
Ability to identify bold solutions to complex problems and to capitalize upon new ideas, tools and technology.
Demonstrated leadership in executing plans in partnership with various stakeholders.
Superior analytical, problem-solving and project management skills.
Proven leadership and team-building skills.
Demonstrated commitment to continuing education in healthcare or business.
NOTE:
Vaccines (COVID-19 and others) are a new hire requirement of the job, unless you have an exemption based on a medical ground or on a ground pursuant to the Ontario Human Rights Code.
Discover a team environment of Extraordinary Caring – and great quality of life
Niagara Health is a regional healthcare provider with multiple sites and a growing network of community-based and virtual services.
We believe that every person in our region deserves to live every day of their life in the best health possible. As a community-based academic centre, our focus on teaching and learning, research, innovation and partnership propels us to continually improve care and make a difference in people’s lives.
Our team is made up of more than 7,300 employees, physicians and volunteers whom we count on to deliver Extraordinary Caring. Every Person. Every Time. Our Accreditation with Exemplary Standing is a clear demonstration of the team’s commitment to the highest safety and quality standards.
We provide a full range of acute care hospital services to the 450,000 residents across the Niagara region, and we are one of the few hospitals in Ontario that own and operate a long-term care facility.
Creating a healthy community is a collaborative effort. The courage and hope demonstrated by so many during the COVID-19 pandemic inspire us to continue to work with community partners to improve the health and well-being of our region.
To join Niagara Health is to spend more time enjoying life than commuting. Nestled between Lake Ontario and Lake Erie, and best known for its tourist attractions, the area offers great geographical advantages. Our hospital sites are located in thriving communities, where affordable housing, a myriad of recreational and cultural activities, and diverse settings make both family and single living a rewarding experience.
For more information on Niagara Health, visit www.niagarahealth.on.ca . Please apply online, by Sunday, February 19, 2023, at
https://careers.niagarahealth.on.ca/erecruit/VacancyDetail.aspx?VacancyUID=000000028816
Join us on twitter @ nhscareers
We are especially interested in connecting if you…
Value diversity, equity and inclusion;
Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara;
Identify as a member of one or more of the following groups: equity-seeking group, Indigenous persons, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas;
Have a background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer service.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
Director, Patient Experience
Full-time position
If your knowledge of patient experience and performance improvement is complemented by an understanding of the social determinants of health and a commitment to health equity, this is an exceptional opportunity to join Niagara Health – at our St. Catharines Site – and make your mark as part of the leadership team that’s delivering on our strategic plan .
Reporting to the Executive Vice President, Patient Experience and Integrated Care, you will provide leadership, direction, management and evaluation of a new portfolio, aligned with Niagara Health's strategic plan. This will entail responsibility for developing and leading a patient experience strategy that strengthens patient experience and patient partnership organization-wide. Redefining 'patient experience' as a core business strategy will be your priority as Director, Patient Experience, and will call for you to develop and align systems, processes and structures to support this foundational work. Establishing the Patient Experience portfolio is a key priority, which will include eventual leadership and oversight of the new Indigenous Health Services and Reconciliation portfolio.
More specifically, as Director of Patient Experience, you will:
Provide direct leadership to develop and advance a strong culture of patient experience across Niagara Health.
Develop and oversee innovative patient experience structures, processes and initiatives that meet and exceed national best practices.
Translate the concepts of service excellence, patient experience and patient relations into actionable behaviours.
Ensure that patient experience reporting frameworks are developed and integrated, with regular trend reporting, analysis and action planning.
Demonstrate a deep understanding of, and commitment to, health equity and the social determinants of health.
Through organization-wide collaboration, develop strategies for continuous improvement and change management to manage and mitigate patient experience risks.
Oversee and grow the Niagara Health Engagement Network, ensuring patient partnership and engagement across Niagara Health.
Build and foster respectful and collaborative partnerships with external partners through listening, learning, and committing to shared results.
Will provide eventual leadership and oversight of the new Indigenous Health Services and Reconciliation portfolio.
To join our dynamic team as Director, Patient Experience, you must be a skilled team builder and collaborative leader who can integrate health systems, processes and strategy to deliver patient-centric solutions, and whose competencies, skills and attributes include:
A master's degree in Business or Health Administration.
A minimum of five (5) years' related experience in a leadership position in the health system.
Knowledge and understanding of hospitals and, particularly, patient experience, quality and performance improvement.
Demonstrated experience developing and delivering patient-centric solutions that improve care for all and partnering with cross-functional teams to develop strategies.
Experience in an integrated healthcare delivery system.
Superior interpersonal and leadership skills and abilities.
Strong, well developed business management skills (strategic planning, budgeting, resource allocation and analytics).
Ability to identify bold solutions to complex problems and to capitalize upon new ideas, tools and technology.
Demonstrated leadership in executing plans in partnership with various stakeholders.
Excellent mediation and conflict resolution skills with the ability to negotiate diplomatically across clinical and non-clinical groups.
Superior analytical, problem-solving and project management skills.
Proven leadership and team-building skills.
Demonstrated commitment to continuing education in healthcare or business.
NOTE:
Vaccines (COVID-19 and others) are a new hire requirement of the job, unless you have an exemption based on a medical ground or on a ground pursuant to the Ontario Human Rights Code.
Discover a team environment of Extraordinary Caring – and great quality of life
Niagara Health is a regional healthcare provider with multiple sites and a growing network of community-based and virtual services.
We believe that every person in our region deserves to live every day of their life in the best health possible. As a community-based academic centre, our focus on teaching and learning, research, innovation and partnership propels us to continually improve care and make a difference in people’s lives.
Our team is made up of more than 7,300 employees, physicians and volunteers whom we count on to deliver Extraordinary Caring. Every Person. Every Time. Our Accreditation with Exemplary Standing is a clear demonstration of the team’s commitment to the highest safety and quality standards.
We provide a full range of acute care hospital services to the 450,000 residents across the Niagara region, and we are one of the few hospitals in Ontario that own and operate a long-term care facility.
Creating a healthy community is a collaborative effort. The courage and hope demonstrated by so many during the COVID-19 pandemic inspire us to continue to work with community partners to improve the health and well-being of our region.
To join Niagara Health is to spend more time enjoying life than commuting. Nestled between Lake Ontario and Lake Erie, and best known for its tourist attractions, the area offers great geographical advantages. Our hospital sites are located in thriving communities, where affordable housing, a myriad of recreational and cultural activities, and diverse settings make both family and single living a rewarding experience.
For more information on Niagara Health, visit www.niagarahealth.on.ca . Please apply online, by Sunday, February 19, 2023, at
https://careers.niagarahealth.on.ca/erecruit/VacancyDetail.aspx?VacancyUID=000000028883
Join us on twitter @ nhscareers
We are especially interested in connecting if you…
Value diversity, equity and inclusion;
Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara;
Identify as a member of one or more of the following groups: equity-seeking group, Indigenous persons, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas;
Have a background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer service.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
Jan 24, 2023
Full time
Director, Patient Experience
Full-time position
If your knowledge of patient experience and performance improvement is complemented by an understanding of the social determinants of health and a commitment to health equity, this is an exceptional opportunity to join Niagara Health – at our St. Catharines Site – and make your mark as part of the leadership team that’s delivering on our strategic plan .
Reporting to the Executive Vice President, Patient Experience and Integrated Care, you will provide leadership, direction, management and evaluation of a new portfolio, aligned with Niagara Health's strategic plan. This will entail responsibility for developing and leading a patient experience strategy that strengthens patient experience and patient partnership organization-wide. Redefining 'patient experience' as a core business strategy will be your priority as Director, Patient Experience, and will call for you to develop and align systems, processes and structures to support this foundational work. Establishing the Patient Experience portfolio is a key priority, which will include eventual leadership and oversight of the new Indigenous Health Services and Reconciliation portfolio.
More specifically, as Director of Patient Experience, you will:
Provide direct leadership to develop and advance a strong culture of patient experience across Niagara Health.
Develop and oversee innovative patient experience structures, processes and initiatives that meet and exceed national best practices.
Translate the concepts of service excellence, patient experience and patient relations into actionable behaviours.
Ensure that patient experience reporting frameworks are developed and integrated, with regular trend reporting, analysis and action planning.
Demonstrate a deep understanding of, and commitment to, health equity and the social determinants of health.
Through organization-wide collaboration, develop strategies for continuous improvement and change management to manage and mitigate patient experience risks.
Oversee and grow the Niagara Health Engagement Network, ensuring patient partnership and engagement across Niagara Health.
Build and foster respectful and collaborative partnerships with external partners through listening, learning, and committing to shared results.
Will provide eventual leadership and oversight of the new Indigenous Health Services and Reconciliation portfolio.
To join our dynamic team as Director, Patient Experience, you must be a skilled team builder and collaborative leader who can integrate health systems, processes and strategy to deliver patient-centric solutions, and whose competencies, skills and attributes include:
A master's degree in Business or Health Administration.
A minimum of five (5) years' related experience in a leadership position in the health system.
Knowledge and understanding of hospitals and, particularly, patient experience, quality and performance improvement.
Demonstrated experience developing and delivering patient-centric solutions that improve care for all and partnering with cross-functional teams to develop strategies.
Experience in an integrated healthcare delivery system.
Superior interpersonal and leadership skills and abilities.
Strong, well developed business management skills (strategic planning, budgeting, resource allocation and analytics).
Ability to identify bold solutions to complex problems and to capitalize upon new ideas, tools and technology.
Demonstrated leadership in executing plans in partnership with various stakeholders.
Excellent mediation and conflict resolution skills with the ability to negotiate diplomatically across clinical and non-clinical groups.
Superior analytical, problem-solving and project management skills.
Proven leadership and team-building skills.
Demonstrated commitment to continuing education in healthcare or business.
NOTE:
Vaccines (COVID-19 and others) are a new hire requirement of the job, unless you have an exemption based on a medical ground or on a ground pursuant to the Ontario Human Rights Code.
Discover a team environment of Extraordinary Caring – and great quality of life
Niagara Health is a regional healthcare provider with multiple sites and a growing network of community-based and virtual services.
We believe that every person in our region deserves to live every day of their life in the best health possible. As a community-based academic centre, our focus on teaching and learning, research, innovation and partnership propels us to continually improve care and make a difference in people’s lives.
Our team is made up of more than 7,300 employees, physicians and volunteers whom we count on to deliver Extraordinary Caring. Every Person. Every Time. Our Accreditation with Exemplary Standing is a clear demonstration of the team’s commitment to the highest safety and quality standards.
We provide a full range of acute care hospital services to the 450,000 residents across the Niagara region, and we are one of the few hospitals in Ontario that own and operate a long-term care facility.
Creating a healthy community is a collaborative effort. The courage and hope demonstrated by so many during the COVID-19 pandemic inspire us to continue to work with community partners to improve the health and well-being of our region.
To join Niagara Health is to spend more time enjoying life than commuting. Nestled between Lake Ontario and Lake Erie, and best known for its tourist attractions, the area offers great geographical advantages. Our hospital sites are located in thriving communities, where affordable housing, a myriad of recreational and cultural activities, and diverse settings make both family and single living a rewarding experience.
For more information on Niagara Health, visit www.niagarahealth.on.ca . Please apply online, by Sunday, February 19, 2023, at
https://careers.niagarahealth.on.ca/erecruit/VacancyDetail.aspx?VacancyUID=000000028883
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We are especially interested in connecting if you…
Value diversity, equity and inclusion;
Are excited about being part of a respectful and hard-working team in the beautiful Region of Niagara;
Identify as a member of one or more of the following groups: equity-seeking group, Indigenous persons, persons with disabilities, persons of diverse sexual orientations and gender identities and all others who may contribute to the further diversification of ideas;
Have a background or expertise in the healthcare environment, supporting patient care and providing extraordinary customer service.
In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Niagara Health will provide accommodations through the recruitment process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
Mission: One Team - Two Sites: Serving Chatham & Rural Kent Vision: Together, Growing a Healthier Community Values: CKHA CARES - Collaboration, Accountability, Respect, Excellence, Safety
Chatham-Kent Health Alliance is committed to build and sustain an inclusive and equitable working environment for all staff, physicians and volunteers. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with our community, identify challenges, solutions, and optimal ways to deliver health services. As an equal opportunity employer we welcome and encourage applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, persons of minority sexual orientations and gender identities and other diverse groups who have historically experienced access to equity.
POSITION: Director Medicine/Complex Continuing Care/ Rehabilitation & Stroke Care
STATUS: Regular Full-Time
# OF POSITIONS: 1
POSTING DATE: 23 January 2023
CLOSING DATE: 6 February 2023
ESSENTIAL QUALIFICATIONS (Knowledge, Skill, Experience)
Extensive experience in the development, implementation and monitoring of new services and programs.
Knowledge of wider health care system structures and services and how our patients access care outside of CKHA.
Experience in developing collaborative partnerships with stakeholders at local and regional level to operationalize services for specific patient populations.
Masters Prepared from an accredited University required.
Current Registration and member in good standing with the College of Nurses of Ontario (CNO) or Member in good standing with a current Certificate of Registration with a Regulated Health Professional College.
Significant related management experience, preferably in a complex environment that requires extensive collaboration with internal and external stakeholders.
Extensive experience with health care delivery models and systems.
Extensive experience in change leadership.
Oversee the Program Scorecard and Program strategic priorities to achieve identified.
Engage all Council members, in particular Patient & Family members to enhance CKHA programs.
Foster positive, respectful internal and external relationships/partnerships.
Promote a culture of safety and continuous process improvement.
Utilize evidence and best practice standards to influence care delivery outcomes within a patient and family centred, interprofessional care environment.
Optimize available resources within a fiscally responsible and efficient framework.
Establishes, achieves and is accountable for:
Human Resource Strategies by modeling, communicating and reinforcing values, ethical standards, policies, procedures; recruitment, selection, orientation, training, coaching, mentoring, counseling, discipline if required, and effective communication methods. Fostering a safe, healthy work environment through the development of positive, collaborative relationships with union executives for the benefit of their respective union members, all staff members and physicians.
Organizational Strategies by establishing rapport across interdisciplinary services; conferring and working with physicians, healthcare professionals, colleagues and staff to understand and meet service requirements to achieve the best possible outcomes for patients, families and the organization.
Operational Strategies by evaluating trends; establishing critical measurements; determining process, productivity, quality, patient-family centred service, safety, security, and health strategies. Developing systems concepts, implementation criteria, and integration methods. Facilitating the implementation of evidence-based practice, care paths and clinical practice guidelines; ensuring increased patient/family/client satisfaction.
Financial Strategies by estimating, forecasting, and anticipating requirements, trends and variances. Aligning allocated monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances and achieving the targets in costs utilization based on designated benchmarks. Developing and maintaining balanced scorecards/indicators for the Programs to determine program health and areas for improvement; ensuring cost effective utilization of human, fiscal, materiel and capital resources.
As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department.
CKHA is an equal opportunity employer committed to fair and accessible employment practices. Should you require accommodation due to a disability during the recruitment process, please contact Human Resources.
Jan 23, 2023
Full time
Mission: One Team - Two Sites: Serving Chatham & Rural Kent Vision: Together, Growing a Healthier Community Values: CKHA CARES - Collaboration, Accountability, Respect, Excellence, Safety
Chatham-Kent Health Alliance is committed to build and sustain an inclusive and equitable working environment for all staff, physicians and volunteers. We believe every member on our team enriches our diversity by exposing us to a broad range of ways to understand and engage with our community, identify challenges, solutions, and optimal ways to deliver health services. As an equal opportunity employer we welcome and encourage applications from racialized persons/visible minorities, women, Indigenous persons, persons with disabilities, ethnic minorities, persons of minority sexual orientations and gender identities and other diverse groups who have historically experienced access to equity.
POSITION: Director Medicine/Complex Continuing Care/ Rehabilitation & Stroke Care
STATUS: Regular Full-Time
# OF POSITIONS: 1
POSTING DATE: 23 January 2023
CLOSING DATE: 6 February 2023
ESSENTIAL QUALIFICATIONS (Knowledge, Skill, Experience)
Extensive experience in the development, implementation and monitoring of new services and programs.
Knowledge of wider health care system structures and services and how our patients access care outside of CKHA.
Experience in developing collaborative partnerships with stakeholders at local and regional level to operationalize services for specific patient populations.
Masters Prepared from an accredited University required.
Current Registration and member in good standing with the College of Nurses of Ontario (CNO) or Member in good standing with a current Certificate of Registration with a Regulated Health Professional College.
Significant related management experience, preferably in a complex environment that requires extensive collaboration with internal and external stakeholders.
Extensive experience with health care delivery models and systems.
Extensive experience in change leadership.
Oversee the Program Scorecard and Program strategic priorities to achieve identified.
Engage all Council members, in particular Patient & Family members to enhance CKHA programs.
Foster positive, respectful internal and external relationships/partnerships.
Promote a culture of safety and continuous process improvement.
Utilize evidence and best practice standards to influence care delivery outcomes within a patient and family centred, interprofessional care environment.
Optimize available resources within a fiscally responsible and efficient framework.
Establishes, achieves and is accountable for:
Human Resource Strategies by modeling, communicating and reinforcing values, ethical standards, policies, procedures; recruitment, selection, orientation, training, coaching, mentoring, counseling, discipline if required, and effective communication methods. Fostering a safe, healthy work environment through the development of positive, collaborative relationships with union executives for the benefit of their respective union members, all staff members and physicians.
Organizational Strategies by establishing rapport across interdisciplinary services; conferring and working with physicians, healthcare professionals, colleagues and staff to understand and meet service requirements to achieve the best possible outcomes for patients, families and the organization.
Operational Strategies by evaluating trends; establishing critical measurements; determining process, productivity, quality, patient-family centred service, safety, security, and health strategies. Developing systems concepts, implementation criteria, and integration methods. Facilitating the implementation of evidence-based practice, care paths and clinical practice guidelines; ensuring increased patient/family/client satisfaction.
Financial Strategies by estimating, forecasting, and anticipating requirements, trends and variances. Aligning allocated monetary resources; developing action plans; measuring and analyzing results; initiating corrective actions; minimizing the impact of variances and achieving the targets in costs utilization based on designated benchmarks. Developing and maintaining balanced scorecards/indicators for the Programs to determine program health and areas for improvement; ensuring cost effective utilization of human, fiscal, materiel and capital resources.
As a condition of employment, you are required to submit proof of COVID-19 vaccination to the Hospital’s Occupational Health and Safety department.
CKHA is an equal opportunity employer committed to fair and accessible employment practices. Should you require accommodation due to a disability during the recruitment process, please contact Human Resources.
CLASSIFICATION: Director of Quality, Risk, and Corporate Performance - Temporary, Full-Time (48 months) - Barrie, ON.
JOB SUMMARY:
The Canadian Mental Health Association, Simcoe County seeks a Director, who, in accordance with the agency’s policies, standards, and guidelines, is responsible for the operation and coordination of the agency’s quality, risk and corporate performance programs. This portfolio includes four discrete programs/accountabilities: (1) Data & Decision Support, (2) Quality & Professional Practice, (3) Facilities Management and Security, (4) Information Technology & Cybersecurity. The Director will be the designated Privacy Officer.
DUTIES AND RESPONSIBILITIES:
1. Organizational
Assist in the planning, implementation, and evaluation of programs and services.
Have expertise in risk management, quality improvement (QI) and continuous process improvement (CPI) of direct service/corporate programs at a team, agency, and system level.
Provide forward thinking and innovative insights to lead the development and implementation for advancing agency processes, procedures, policies, standards, and evidence-based guidelines.
Participate in internal and external committee meetings as required and accountable for the Quality & Risk Management Committee that oversees quality and risk mitigation strategies.
Work in collaboration with the Senior Leadership Team (SLT) and Management Team towards the achievement of the agency mission, strategic priorities and operational directions and goals.
Lead the 2023 Accreditation process, as per the renewal cycle.
Promote effective employee relations by encouraging increased engagement, integration
and workforce optimization as well as promoting and encouraging lifelong learning, professional development, ‘Just Culture’ principles and accountability.
2. Programs and Services
Contribute to CMHA's vision for client service excellence, including continuously assessing client care advancements, technologies, and their implementation.
Provide leadership in the agency’s Strategic Plan, and assigned accountabilities.
Participate as a member of the SLT, Management Team, assigned Board Committee(s), and other committees as co-determined with the CEO.
Chair the Quality & Risk Management (QRM) Committee, in consultation with SLT.
Lead/participate in the development of policies, procedures, and standards as related to your portfolio, ensuring compliance with all relevant legislation.
Liaise with the portfolio staff to develop an annual review of programs and report to SLT.
Assist in the development of funding proposals, as approved by the CEO.
Collaborate/consult with CEO, SLT, Managers and Program Teams to discuss matters of relevance and oversee issues management and risk mitigation strategies.
Provide direction to portfolio staff in the area of industry standards, quality improvement, program expansion, change management, and best practices.
With each portfolio manager/staff, drive data-driven decision-making and ensure compliance with the performance requirements of funding sources.
Champion knowledge transfer and exchange activities, with the SLT and Learning Organization and Professional Practice Committees to promote professional growth.
Provide support and training to the Management Team, including advice and guidance on relevant legislation and quality improvement best practices and enterprise risk management.
Embrace the CMHA ‘Open Door Policy’, allowing any agency staff access to receiving guidance and support on quality, risk, privacy and corporate performance issues.
Serve as the Privacy Officer and work with management team and program staff to ensure compliance with privacy training, manage privacy breaches and address personal health information requests. Liaise with Information and Privacy Commissioner of Ontario.
Lead/support establishment of e-solutions to improve corporate performance.
3. Monitoring and Evaluation
Monitor the effectiveness of assigned programs/corporate systems and recommend process improvements with a goal toward efficiencies/effectiveness (i.e., best practice, evidence-based, industry standards, etc.).
Implement and evaluation of Quality and Risk Management strategies, building upon actions identified within the 2021 to 2025 CMHA SCB Strategic Plan
Contribute to agency-wide annual all staff retreat and program review days.
Participate in the development/implementation of program-specific evaluation tools.
Prepare monthly updates, quarterly and annual program reports.
Co-create meaningful and aligned outcome measures for corporate performance (both funded performance targets and desired corporate/strategic outcomes and impacts).
Develop an annual Balanced Scorecard, in collaboration with the Quality & Risk Asset Management (QRAM) Committee of the Board that aligns strategic priorities/objectives. Update quarterly scorecard reports and present to the CEO, SLT and Board of Directors.
Promote client documentation that meets standards of practice and confidentiality and
identify improvements in documentation quality.
4. Administrative and Financial
Participate in the development of the Quality, Risk & Corporate Performance portfolio’s operating budget.
Compile monthly, quarterly, and annual statistical summary reports as well as other records of agency activities in accordance with agency policies and industry standards.
Assist in proposal development, implementation plans and financial monitoring.
Ensure quality, risk and privacy incidents are reported, reviewed and mitigation strategies implemented and evaluated. Trends are reviewed with management team and Board.
Liaise with SLT and People (HR) Committee in the development, review, and maintenance of the agency’s QRM and QRAM policies and procedures.
Assist in the development of the agency’s annual budget.
5. Community Relations
Maintain positive relationships with community partners, networks/coalitions, CMHA branches, CMHA Ontario, professional organizations, government officials and other relevant organizations/resources.
Liaise with other agencies and community partners regarding Quality, Risk & Corporate Performance issues and resolve issues in a collaborative manner that is time-sensitive.
Participate in public speaking events on behalf of the agency to facilitate public awareness of addictions, mental health, and the agency’s strategic plan, priorities and initiatives.
Assist in the training and mentoring of students, new staff, colleagues and/or volunteers.
6. People Management (portfolio level)
Provide direction, guidance, training and regular written supervision and performance evaluations in a timely manner, discussing and assisting portfolio staff who report directly, with their growth and development, as per policies.
Oversee the workforce planning, including recruitment efforts for portfolio.
Prepare and monitor work schedules, and enter bi-weekly timecards to payroll software.
Approve overtime, vacation, and other leaves as per agency policies.
KNOWLEDGE, SKILL AND BEHAVIOURAL COMPETENCIES REQUIRED:
Authentic leadership style and strong management capabilities.
Strategic planning experience and knowledge of how the vision, mission, values and
strategic directions relate to operational decisions/actions for risk management, quality improvement, professional practice, staff engagement, people management and health and safety.
Embrace our harm reduction and client and family-centred recovery model, and demonstrate understanding of trauma-informed approaches, basic principles and practices of not-for-profit community-based service delivery.
Be empathetic to those living with mental health, addictions and gambling issues.
Commitment to a client and family-centred care and be responsive to client and family complaints and concerns, when appropriate.
Understand of federal/provincial/local legislation as well as government policies, procedures, and directives pertaining to services provided by the agency.
Understand provincial policy imperatives related to mental health and addictions (MHA) system transformation, including provincial structures, i.e. MHA Centre of Excellence.
Sound project management, change management and transitions management skills.
Understand adult learning principles (assessment, planning, implementation and evaluation).
Excellent interpersonal and networking skills with the ability to influence stakeholders through diplomacy as well as negotiation skills in direct service/organizational/system advocacy.
Superior conflict management, problem solving, and decision-making skills.
Exceptional verbal and written communication skills.
Passion for working in health care is a strong asset.
REQUIRED QUALIFICATIONS:
Minimum eight (8) years’ experience in health and human services delivery.
Minimum five (5) years in management (inclusive or separate than 8 years industry experience).
Must have two of the following:
Minimum undergraduate degree in Regulated Health Profession/Profession mandatory and graduate level education and/or other certification valued.
Experience in human services, addiction, mental health and addiction services, social services, and senior management.
Deep experience and proven results in quality/process improvement, enterprise risk management and/or Accreditation Canada assessments.
Experience in not-for-profit and/or community-based organizations.
Experience working in a non-unionized environment an asset.
Fluency in French would be considered an asset.
Legally able to work in Canada.
SALARY SCALE: $97,625 - $103,085
HOURS OF WORK: 35 hours per week within a flexible framework to respond to portfolio/agency needs.
**ALL NEW HIRES MUST BE VACCINATED AGAINST COVID-19 - HOWEVER THIS IS SUBJECT TO AN EXCEPTION PURSUANT TO THE ONTARIO HUMAN RIGHTS CODE**
We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.
CMHA Simcoe County Branch is an equal opportunity employer committed to fostering a healthy and positive work environment. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, 1990 CMHA Simcoe County Branch will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
Jan 20, 2023
Full time
CLASSIFICATION: Director of Quality, Risk, and Corporate Performance - Temporary, Full-Time (48 months) - Barrie, ON.
JOB SUMMARY:
The Canadian Mental Health Association, Simcoe County seeks a Director, who, in accordance with the agency’s policies, standards, and guidelines, is responsible for the operation and coordination of the agency’s quality, risk and corporate performance programs. This portfolio includes four discrete programs/accountabilities: (1) Data & Decision Support, (2) Quality & Professional Practice, (3) Facilities Management and Security, (4) Information Technology & Cybersecurity. The Director will be the designated Privacy Officer.
DUTIES AND RESPONSIBILITIES:
1. Organizational
Assist in the planning, implementation, and evaluation of programs and services.
Have expertise in risk management, quality improvement (QI) and continuous process improvement (CPI) of direct service/corporate programs at a team, agency, and system level.
Provide forward thinking and innovative insights to lead the development and implementation for advancing agency processes, procedures, policies, standards, and evidence-based guidelines.
Participate in internal and external committee meetings as required and accountable for the Quality & Risk Management Committee that oversees quality and risk mitigation strategies.
Work in collaboration with the Senior Leadership Team (SLT) and Management Team towards the achievement of the agency mission, strategic priorities and operational directions and goals.
Lead the 2023 Accreditation process, as per the renewal cycle.
Promote effective employee relations by encouraging increased engagement, integration
and workforce optimization as well as promoting and encouraging lifelong learning, professional development, ‘Just Culture’ principles and accountability.
2. Programs and Services
Contribute to CMHA's vision for client service excellence, including continuously assessing client care advancements, technologies, and their implementation.
Provide leadership in the agency’s Strategic Plan, and assigned accountabilities.
Participate as a member of the SLT, Management Team, assigned Board Committee(s), and other committees as co-determined with the CEO.
Chair the Quality & Risk Management (QRM) Committee, in consultation with SLT.
Lead/participate in the development of policies, procedures, and standards as related to your portfolio, ensuring compliance with all relevant legislation.
Liaise with the portfolio staff to develop an annual review of programs and report to SLT.
Assist in the development of funding proposals, as approved by the CEO.
Collaborate/consult with CEO, SLT, Managers and Program Teams to discuss matters of relevance and oversee issues management and risk mitigation strategies.
Provide direction to portfolio staff in the area of industry standards, quality improvement, program expansion, change management, and best practices.
With each portfolio manager/staff, drive data-driven decision-making and ensure compliance with the performance requirements of funding sources.
Champion knowledge transfer and exchange activities, with the SLT and Learning Organization and Professional Practice Committees to promote professional growth.
Provide support and training to the Management Team, including advice and guidance on relevant legislation and quality improvement best practices and enterprise risk management.
Embrace the CMHA ‘Open Door Policy’, allowing any agency staff access to receiving guidance and support on quality, risk, privacy and corporate performance issues.
Serve as the Privacy Officer and work with management team and program staff to ensure compliance with privacy training, manage privacy breaches and address personal health information requests. Liaise with Information and Privacy Commissioner of Ontario.
Lead/support establishment of e-solutions to improve corporate performance.
3. Monitoring and Evaluation
Monitor the effectiveness of assigned programs/corporate systems and recommend process improvements with a goal toward efficiencies/effectiveness (i.e., best practice, evidence-based, industry standards, etc.).
Implement and evaluation of Quality and Risk Management strategies, building upon actions identified within the 2021 to 2025 CMHA SCB Strategic Plan
Contribute to agency-wide annual all staff retreat and program review days.
Participate in the development/implementation of program-specific evaluation tools.
Prepare monthly updates, quarterly and annual program reports.
Co-create meaningful and aligned outcome measures for corporate performance (both funded performance targets and desired corporate/strategic outcomes and impacts).
Develop an annual Balanced Scorecard, in collaboration with the Quality & Risk Asset Management (QRAM) Committee of the Board that aligns strategic priorities/objectives. Update quarterly scorecard reports and present to the CEO, SLT and Board of Directors.
Promote client documentation that meets standards of practice and confidentiality and
identify improvements in documentation quality.
4. Administrative and Financial
Participate in the development of the Quality, Risk & Corporate Performance portfolio’s operating budget.
Compile monthly, quarterly, and annual statistical summary reports as well as other records of agency activities in accordance with agency policies and industry standards.
Assist in proposal development, implementation plans and financial monitoring.
Ensure quality, risk and privacy incidents are reported, reviewed and mitigation strategies implemented and evaluated. Trends are reviewed with management team and Board.
Liaise with SLT and People (HR) Committee in the development, review, and maintenance of the agency’s QRM and QRAM policies and procedures.
Assist in the development of the agency’s annual budget.
5. Community Relations
Maintain positive relationships with community partners, networks/coalitions, CMHA branches, CMHA Ontario, professional organizations, government officials and other relevant organizations/resources.
Liaise with other agencies and community partners regarding Quality, Risk & Corporate Performance issues and resolve issues in a collaborative manner that is time-sensitive.
Participate in public speaking events on behalf of the agency to facilitate public awareness of addictions, mental health, and the agency’s strategic plan, priorities and initiatives.
Assist in the training and mentoring of students, new staff, colleagues and/or volunteers.
6. People Management (portfolio level)
Provide direction, guidance, training and regular written supervision and performance evaluations in a timely manner, discussing and assisting portfolio staff who report directly, with their growth and development, as per policies.
Oversee the workforce planning, including recruitment efforts for portfolio.
Prepare and monitor work schedules, and enter bi-weekly timecards to payroll software.
Approve overtime, vacation, and other leaves as per agency policies.
KNOWLEDGE, SKILL AND BEHAVIOURAL COMPETENCIES REQUIRED:
Authentic leadership style and strong management capabilities.
Strategic planning experience and knowledge of how the vision, mission, values and
strategic directions relate to operational decisions/actions for risk management, quality improvement, professional practice, staff engagement, people management and health and safety.
Embrace our harm reduction and client and family-centred recovery model, and demonstrate understanding of trauma-informed approaches, basic principles and practices of not-for-profit community-based service delivery.
Be empathetic to those living with mental health, addictions and gambling issues.
Commitment to a client and family-centred care and be responsive to client and family complaints and concerns, when appropriate.
Understand of federal/provincial/local legislation as well as government policies, procedures, and directives pertaining to services provided by the agency.
Understand provincial policy imperatives related to mental health and addictions (MHA) system transformation, including provincial structures, i.e. MHA Centre of Excellence.
Sound project management, change management and transitions management skills.
Understand adult learning principles (assessment, planning, implementation and evaluation).
Excellent interpersonal and networking skills with the ability to influence stakeholders through diplomacy as well as negotiation skills in direct service/organizational/system advocacy.
Superior conflict management, problem solving, and decision-making skills.
Exceptional verbal and written communication skills.
Passion for working in health care is a strong asset.
REQUIRED QUALIFICATIONS:
Minimum eight (8) years’ experience in health and human services delivery.
Minimum five (5) years in management (inclusive or separate than 8 years industry experience).
Must have two of the following:
Minimum undergraduate degree in Regulated Health Profession/Profession mandatory and graduate level education and/or other certification valued.
Experience in human services, addiction, mental health and addiction services, social services, and senior management.
Deep experience and proven results in quality/process improvement, enterprise risk management and/or Accreditation Canada assessments.
Experience in not-for-profit and/or community-based organizations.
Experience working in a non-unionized environment an asset.
Fluency in French would be considered an asset.
Legally able to work in Canada.
SALARY SCALE: $97,625 - $103,085
HOURS OF WORK: 35 hours per week within a flexible framework to respond to portfolio/agency needs.
**ALL NEW HIRES MUST BE VACCINATED AGAINST COVID-19 - HOWEVER THIS IS SUBJECT TO AN EXCEPTION PURSUANT TO THE ONTARIO HUMAN RIGHTS CODE**
We thank all applicants for their interest, however only those candidates selected for interviews will be contacted.
CMHA Simcoe County Branch is an equal opportunity employer committed to fostering a healthy and positive work environment. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, 1990 CMHA Simcoe County Branch will provide accommodations throughout the recruitment and selection process to applicants with disabilities. If selected to participate in the recruitment and selection process, please inform Human Resources of the nature of any accommodation(s) that you may require in respect of any materials or processes used to ensure your equal participation.
Medical Director, Regional Programs
Waypoint Centre for Mental Health Care plays a vital role provincially, regionally, and locally for people living with mental illness and addictions, and people needing specialized geriatric services. Waypoint provides an extensive range of acute and longer-term inpatient and outpatient mental health and addiction services to the Simcoe, Muskoka, and Ontario Health Central regions. Waypoint employs more than 1,500 staff, including approximately 50 medical staff and 100 volunteers. Accredited with exemplary status and achieving two gold-level Quality Healthcare Workplace Awards, the Hospital focuses on an exemplary workforce that drives the best outcomes for patients. A Catholic sponsored hospital, Waypoint is well positioned to build on its success as a “hospital committed to providing excellence in specialized mental health and addictions services grounded in research and education and guided by faith-based values.”
The Position
Waypoint is seeking an exceptional, visionary, and innovative leader for the role of Medical Director, Regional Programs. In this role, the Medical Director will be an active participant in Waypoint’s continued pursuit of clinical excellence, maximizing quality, advancing best practices, and transforming the client experience. Reporting to the VP, Medical Affairs & Chief of Staff, and joining a dynamic and high performing physician leadership team, the Medical Director will help advance Waypoint’s mission, and strategic and enabling plans. The Medical Director will provide oversight to designated regional tertiary care programs, with a focus on the Acute Assessment Program, and will have a close working relationship with Waypoint’s Outpatient Program. Additionally, the Director will effectively partner with a range of community and hospital providers to activate the vision of a hospital without walls.
Key Leadership Initiatives for the new Medical Director will be to:
Lead clinical transformation, innovation, and community capacity building to improve access to effective specialized care.
Leverage and advance new models of care and system-level capacity by advancing partnerships, working in close collaboration with health system providers.
Developandnurturestrategicalliancesandactivelyparticipateinthedevelopmentofkeyproviderpartnerships, striving towards seamless integrated service delivery.
Influence policy, education, and research through engagement with various stakeholders, provincially and regionally.
Foster evidence-based care across and beyond Waypoint through the adoption, implementation and sustainment of quality standards and other best practices.
Lead, role model, and collaborate in continuing education and quality improvement activities to transform organizational culture and daily practice.
Develop and empower a cohesive and collaborative team that is service-driven and focused on establishing an exceptional patient experience.
Experience
The successful candidate will a physician licensed by the College of Physicians and Surgeons of Ontario and recognized as a specialist in psychiatry by the Royal College of Physicians and Surgeons of Canada. The Medical Director will be an experienced, inclusive, influential, and visionary leader with a track record in advancing medical leadership, quality improvement, strategy, and partnerships. Recognized as an effective change agent, the Medical Director will have demonstrated commitment to improving service and operations in a clinical setting as well as participating in broader systems-level change, while demonstrating acute assessment competencies and staying apprised of emerging evidence and best practices. To confidentially explore this opportunity, please email your resume to Judy Mandelman or Nancy Lismer at resumes@promeus.ca.
Waypoint Centre for Mental Health Care and Promeus Inc. are committed to building an intentionally inclusive environment that engages, supports, and empowers employment equity and diversity in the workplace and communities served. We welcome applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and LGBTQ+ persons.
Jan 19, 2023
Full time
Medical Director, Regional Programs
Waypoint Centre for Mental Health Care plays a vital role provincially, regionally, and locally for people living with mental illness and addictions, and people needing specialized geriatric services. Waypoint provides an extensive range of acute and longer-term inpatient and outpatient mental health and addiction services to the Simcoe, Muskoka, and Ontario Health Central regions. Waypoint employs more than 1,500 staff, including approximately 50 medical staff and 100 volunteers. Accredited with exemplary status and achieving two gold-level Quality Healthcare Workplace Awards, the Hospital focuses on an exemplary workforce that drives the best outcomes for patients. A Catholic sponsored hospital, Waypoint is well positioned to build on its success as a “hospital committed to providing excellence in specialized mental health and addictions services grounded in research and education and guided by faith-based values.”
The Position
Waypoint is seeking an exceptional, visionary, and innovative leader for the role of Medical Director, Regional Programs. In this role, the Medical Director will be an active participant in Waypoint’s continued pursuit of clinical excellence, maximizing quality, advancing best practices, and transforming the client experience. Reporting to the VP, Medical Affairs & Chief of Staff, and joining a dynamic and high performing physician leadership team, the Medical Director will help advance Waypoint’s mission, and strategic and enabling plans. The Medical Director will provide oversight to designated regional tertiary care programs, with a focus on the Acute Assessment Program, and will have a close working relationship with Waypoint’s Outpatient Program. Additionally, the Director will effectively partner with a range of community and hospital providers to activate the vision of a hospital without walls.
Key Leadership Initiatives for the new Medical Director will be to:
Lead clinical transformation, innovation, and community capacity building to improve access to effective specialized care.
Leverage and advance new models of care and system-level capacity by advancing partnerships, working in close collaboration with health system providers.
Developandnurturestrategicalliancesandactivelyparticipateinthedevelopmentofkeyproviderpartnerships, striving towards seamless integrated service delivery.
Influence policy, education, and research through engagement with various stakeholders, provincially and regionally.
Foster evidence-based care across and beyond Waypoint through the adoption, implementation and sustainment of quality standards and other best practices.
Lead, role model, and collaborate in continuing education and quality improvement activities to transform organizational culture and daily practice.
Develop and empower a cohesive and collaborative team that is service-driven and focused on establishing an exceptional patient experience.
Experience
The successful candidate will a physician licensed by the College of Physicians and Surgeons of Ontario and recognized as a specialist in psychiatry by the Royal College of Physicians and Surgeons of Canada. The Medical Director will be an experienced, inclusive, influential, and visionary leader with a track record in advancing medical leadership, quality improvement, strategy, and partnerships. Recognized as an effective change agent, the Medical Director will have demonstrated commitment to improving service and operations in a clinical setting as well as participating in broader systems-level change, while demonstrating acute assessment competencies and staying apprised of emerging evidence and best practices. To confidentially explore this opportunity, please email your resume to Judy Mandelman or Nancy Lismer at resumes@promeus.ca.
Waypoint Centre for Mental Health Care and Promeus Inc. are committed to building an intentionally inclusive environment that engages, supports, and empowers employment equity and diversity in the workplace and communities served. We welcome applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and LGBTQ+ persons.
Location: Brampton, ON
As Canada’s biological lifeline, Canadian Blood Services (CBS) is an essential part of the country’s broader network of healthcare systems, and the only national manufacturer of biological products funded by Canada’s provincial and territorial governments. Together, with donors, recipients, employees, partners and volunteers, CBS is Canada’s lifeline, providing lifesaving products and services in transfusion and transplantation for Canadian patients, and safeguarding Canada's systems of life essentials in blood, plasma, stem cells, and organs and tissues. The vision of CBS is to help every patient, to match every need, and to serve every Canadian.
The Medical Director, Laboratory Services (Medical Director) is responsible for the medical leadership of the National Immunohematology Reference Laboratory where they serve as the licensed Medical Director. The Medical Director is also responsible for the medical leadership of the donor testing laboratories (blood group serologic testing) and patient testing immunohematology laboratories, all of which may have licensed Medical Directors. The Medical Director is also responsible for the appropriate staffing, leadership, and the effective management of the physician staff, who are engaged primarily in laboratory support, and will ensure adherence to organizational processes and objectives. The position plays a major role in supporting excellence and innovation in laboratory services at Canadian Blood Services to meet the needs of patients at the request of treating physicians. As a member of the senior management team, the Medical Director works closely with the Director, Testing and the Associate Director, Microbiology to lead and influence the medical aspects of operational and reference laboratory services, as well as the operational staff in the laboratories. Finally, the Medical Director is tasked with leading and influencing policy and strategy discussions related to laboratory services at Canadian Blood Services.
As the ideal candidate, you have, or are eligible to obtain, a license in good standing to practice medicine in Ontario along with a university appointment in Ontario. You have a minimum of five years’ experience and possess a speciality certification in Hematopathology, General Pathology or Hematology. You have also completed Transfusion Medicine training. You have excellent working experience in clinical and laboratory transfusion medicine and possess a comprehensive knowledge of immunohematology and quality systems. You are known for your integrity, collaboration, adaptability, respect, and excellence in every situation and for your highly strategic and forward-thinking approach. These attributes are complimented by your leadership skills and your ability to orchestrate complex change processes. This is a multifaceted role, both medically and organizationally, and requires a physician leader who places a high value on innovation and developing highly collaborative relationships with colleagues and stakeholders in an effort to continue to advance the mission of the CBS.
To apply for this exciting leadership position, please submit your application and related materials at boyden.thriveapp.ly/job/1822 . For additional information and to learn more, please contact Kathy Rahme at krahme@boyden.com and Paul Marshall at pmarshall@boyden.com .
Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. Canadian Blood Services is committed to reflecting Canada’s population in its organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.
To protect the health and safety of its employees, all Canadian Blood Services’ employees are required to be fully vaccinated (COVID-19 vaccine doses as approved by Health Canada), subject to any medical or other human rights grounds. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.
We thank all applicants for their interest, however only those under consideration for the role will be contacted.
Jan 19, 2023
Full time
Location: Brampton, ON
As Canada’s biological lifeline, Canadian Blood Services (CBS) is an essential part of the country’s broader network of healthcare systems, and the only national manufacturer of biological products funded by Canada’s provincial and territorial governments. Together, with donors, recipients, employees, partners and volunteers, CBS is Canada’s lifeline, providing lifesaving products and services in transfusion and transplantation for Canadian patients, and safeguarding Canada's systems of life essentials in blood, plasma, stem cells, and organs and tissues. The vision of CBS is to help every patient, to match every need, and to serve every Canadian.
The Medical Director, Laboratory Services (Medical Director) is responsible for the medical leadership of the National Immunohematology Reference Laboratory where they serve as the licensed Medical Director. The Medical Director is also responsible for the medical leadership of the donor testing laboratories (blood group serologic testing) and patient testing immunohematology laboratories, all of which may have licensed Medical Directors. The Medical Director is also responsible for the appropriate staffing, leadership, and the effective management of the physician staff, who are engaged primarily in laboratory support, and will ensure adherence to organizational processes and objectives. The position plays a major role in supporting excellence and innovation in laboratory services at Canadian Blood Services to meet the needs of patients at the request of treating physicians. As a member of the senior management team, the Medical Director works closely with the Director, Testing and the Associate Director, Microbiology to lead and influence the medical aspects of operational and reference laboratory services, as well as the operational staff in the laboratories. Finally, the Medical Director is tasked with leading and influencing policy and strategy discussions related to laboratory services at Canadian Blood Services.
As the ideal candidate, you have, or are eligible to obtain, a license in good standing to practice medicine in Ontario along with a university appointment in Ontario. You have a minimum of five years’ experience and possess a speciality certification in Hematopathology, General Pathology or Hematology. You have also completed Transfusion Medicine training. You have excellent working experience in clinical and laboratory transfusion medicine and possess a comprehensive knowledge of immunohematology and quality systems. You are known for your integrity, collaboration, adaptability, respect, and excellence in every situation and for your highly strategic and forward-thinking approach. These attributes are complimented by your leadership skills and your ability to orchestrate complex change processes. This is a multifaceted role, both medically and organizationally, and requires a physician leader who places a high value on innovation and developing highly collaborative relationships with colleagues and stakeholders in an effort to continue to advance the mission of the CBS.
To apply for this exciting leadership position, please submit your application and related materials at boyden.thriveapp.ly/job/1822 . For additional information and to learn more, please contact Kathy Rahme at krahme@boyden.com and Paul Marshall at pmarshall@boyden.com .
Diversity and inclusion play a vital role in ensuring health equity for patients across Canada. Canadian Blood Services is committed to reflecting Canada’s population in its organization and fostering an environment where all employees can be their authentic selves, with equal opportunities to succeed and contribute.
To protect the health and safety of its employees, all Canadian Blood Services’ employees are required to be fully vaccinated (COVID-19 vaccine doses as approved by Health Canada), subject to any medical or other human rights grounds. Persons who have been vaccinated outside of Canada must contact their local Public Health Unit in order to obtain a vaccine equivalency certificate.
We thank all applicants for their interest, however only those under consideration for the role will be contacted.
Want to make a difference in your career? Consider this opportunity!
Trillium Gift of Life Network (TGLN), part of Ontario Health, is responsible for the coordination of organ and tissue donation and transplantation in Ontario. Our mandate includes increasing public awareness of the importance of organ and tissue donation, education of health care professionals, and ensuring a safe and effective donation and transplant system in Ontario. Working collaboratively with our stakeholders and fostering organizational and individual growth, we value honesty, trust, respect and compassion.
The Director, Transplant Services drives strong performance in transplant systems and other patient-focused system-wide initiatives as required to achieve system integration, standardization and fairness and to lead and support TGLN Quality initiatives. The role is responsible for directing the 24/7/365 direct care operations of Ontario’s transplant system, including allocation of organs to transplant programs and coordination of recovery services as well as providing strategic leadership oversight to transplantation policy and program areas, with the exception of kidney.
Here is what you will be doing:
Leading operations of Ontario’s transplant function including:
Assesses and reworks existing transplant processes to effect achievement of goals and to increase efficiency and effectiveness
Contributes to a synergistic relationship between people and processes that cross donation services and transplant systems
Represents TGLN among external stakeholders including clinical and administrative leadership of Transplant programs, Ministry of Health Provincial Programs Branch, ORNGE
Ensures the development and adoption of provincial policies through the timely, efficient and purposeful involvement of provincial working groups and steering committees
Leads and actively participates on the work of provincial working groups and steering committees in organ transplant
Support the development, design and implementation of organ allocation changes as a business lead and Subject Matter Expert (SME) in collaboration with IT application development services
Ensures that physicians who are part of TGLN’s Transplant medical model have clear objectives, and are well supported with respect to their time applied to TGLN achievements
Develops, implements and monitors overall strategy related to Transplant
Tracks and reports on function’s annual plans and provides appropriate risk identification and migration strategies
Ensures that the appropriate policies, guidelines and processes are in place and are followed
Identifies operational improvement opportunities by monitoring and measuring the function’s performance and implementing improvements
Sets, manages and reports on functional budget
Oversees day to day operations of the units
Provides full scope of leadership responsibilities to a team of function-specific resources including recruitment, setting/measuring performance outcomes, career development/counseling, approval of leadership and training opportunities, and performance management
Manages stakeholders with a focus on provision of information, advice and guidance to leadership and external stakeholders (the Ministry, hospitals, physicians, etc.) on system trends, implications and funding requirements
Leads the investigation and implementation of best practices and innovative systems/processes to improve efficiency and effectiveness of services
Aligns financial resources to Transplant goals and objectives and takes corrective action to minimize the impact of variances
Liaises with expert resources in the field of organ donation/transplantation
Contributes constructively, respectively and collegially to leadership team discussions and decision-making, with an integration mindset
Here is what you will need to be successful:
Education and Experience
Master’s degree with a minimum of eight (8) years of management experience or a combination of equivalent experience and education
Regulated Health Professional in good standing with the applicable Regulatory College, CNO registration preferred
A degree in nursing with a background in critical care or related health care field preferred
Senior leadership experience; ten (10) years of experience within the Ontario healthcare system, with a minimum of five (5) years of experience leading a clinical function and team or a combination of equivalent experience and education
Experience in patient care preferred
Knowledge and Skills
Superior subject matter expertise in health system/clinical strategy and policy development and implementation, clinical and provider engagement expertise and broad management skills (e.g., budgeting, workforce planning, strategy, project management, communications, people management)
Knowledge of clinical practice guidelines and their development; evidence-based decision-making; and the ability to comprehend and critically appraise articles from the medical literature
Senior level knowledge of key management practices for leadership – people, process, technology – and proven ability to lead high-performing teams
Excellent interpersonal and relationship management, including sound judgment, tact and diplomacy with ability to gain cooperation and build trust as a means of influencing outcomes
Exceptional written and verbal communication skills and demonstrated ability to work with and advise senior leaders and the capacity to engage and build relationships amongst varied clinical and administrative stakeholders
Demonstrated written skills, including experience preparing reports, presentations, briefing notes and environmental scans
Ability to understand, conduct and synthesize evidence and rapid reviews
Broad understanding of changing priorities, trends and activities across the organization
Ability to establish a culture and work environment that attracts, retains and motivates the highest caliber of employees
Entrepreneurial attitude with the ability to effectively influence change across a diverse group of stakeholders
Ability to thrive in an environment of ambiguity and pressure
Ability to cultivate innovative system thinking and planning, and to translate broad goals into detailed strategic and operational plans
Self-directed, with enthusiasm, initiative and demonstrated ability to work independently to deadlines
Employment Location: Toronto, Ontario (currently hybrid; subject to change). All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Ontario Health actively encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.
We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.
Note: As part of the initial recruitment screening process, Applicants must confirm that they are Fully Vaccinated against COVID-19. If Applicants are not Fully Vaccinated, they will be asked to identify any accommodation needs pursuant to a protected ground under the Code. If no such accommodation is identified, the Applicant will not be eligible to proceed through the recruitment process.
Jan 12, 2023
Full time
Want to make a difference in your career? Consider this opportunity!
Trillium Gift of Life Network (TGLN), part of Ontario Health, is responsible for the coordination of organ and tissue donation and transplantation in Ontario. Our mandate includes increasing public awareness of the importance of organ and tissue donation, education of health care professionals, and ensuring a safe and effective donation and transplant system in Ontario. Working collaboratively with our stakeholders and fostering organizational and individual growth, we value honesty, trust, respect and compassion.
The Director, Transplant Services drives strong performance in transplant systems and other patient-focused system-wide initiatives as required to achieve system integration, standardization and fairness and to lead and support TGLN Quality initiatives. The role is responsible for directing the 24/7/365 direct care operations of Ontario’s transplant system, including allocation of organs to transplant programs and coordination of recovery services as well as providing strategic leadership oversight to transplantation policy and program areas, with the exception of kidney.
Here is what you will be doing:
Leading operations of Ontario’s transplant function including:
Assesses and reworks existing transplant processes to effect achievement of goals and to increase efficiency and effectiveness
Contributes to a synergistic relationship between people and processes that cross donation services and transplant systems
Represents TGLN among external stakeholders including clinical and administrative leadership of Transplant programs, Ministry of Health Provincial Programs Branch, ORNGE
Ensures the development and adoption of provincial policies through the timely, efficient and purposeful involvement of provincial working groups and steering committees
Leads and actively participates on the work of provincial working groups and steering committees in organ transplant
Support the development, design and implementation of organ allocation changes as a business lead and Subject Matter Expert (SME) in collaboration with IT application development services
Ensures that physicians who are part of TGLN’s Transplant medical model have clear objectives, and are well supported with respect to their time applied to TGLN achievements
Develops, implements and monitors overall strategy related to Transplant
Tracks and reports on function’s annual plans and provides appropriate risk identification and migration strategies
Ensures that the appropriate policies, guidelines and processes are in place and are followed
Identifies operational improvement opportunities by monitoring and measuring the function’s performance and implementing improvements
Sets, manages and reports on functional budget
Oversees day to day operations of the units
Provides full scope of leadership responsibilities to a team of function-specific resources including recruitment, setting/measuring performance outcomes, career development/counseling, approval of leadership and training opportunities, and performance management
Manages stakeholders with a focus on provision of information, advice and guidance to leadership and external stakeholders (the Ministry, hospitals, physicians, etc.) on system trends, implications and funding requirements
Leads the investigation and implementation of best practices and innovative systems/processes to improve efficiency and effectiveness of services
Aligns financial resources to Transplant goals and objectives and takes corrective action to minimize the impact of variances
Liaises with expert resources in the field of organ donation/transplantation
Contributes constructively, respectively and collegially to leadership team discussions and decision-making, with an integration mindset
Here is what you will need to be successful:
Education and Experience
Master’s degree with a minimum of eight (8) years of management experience or a combination of equivalent experience and education
Regulated Health Professional in good standing with the applicable Regulatory College, CNO registration preferred
A degree in nursing with a background in critical care or related health care field preferred
Senior leadership experience; ten (10) years of experience within the Ontario healthcare system, with a minimum of five (5) years of experience leading a clinical function and team or a combination of equivalent experience and education
Experience in patient care preferred
Knowledge and Skills
Superior subject matter expertise in health system/clinical strategy and policy development and implementation, clinical and provider engagement expertise and broad management skills (e.g., budgeting, workforce planning, strategy, project management, communications, people management)
Knowledge of clinical practice guidelines and their development; evidence-based decision-making; and the ability to comprehend and critically appraise articles from the medical literature
Senior level knowledge of key management practices for leadership – people, process, technology – and proven ability to lead high-performing teams
Excellent interpersonal and relationship management, including sound judgment, tact and diplomacy with ability to gain cooperation and build trust as a means of influencing outcomes
Exceptional written and verbal communication skills and demonstrated ability to work with and advise senior leaders and the capacity to engage and build relationships amongst varied clinical and administrative stakeholders
Demonstrated written skills, including experience preparing reports, presentations, briefing notes and environmental scans
Ability to understand, conduct and synthesize evidence and rapid reviews
Broad understanding of changing priorities, trends and activities across the organization
Ability to establish a culture and work environment that attracts, retains and motivates the highest caliber of employees
Entrepreneurial attitude with the ability to effectively influence change across a diverse group of stakeholders
Ability to thrive in an environment of ambiguity and pressure
Ability to cultivate innovative system thinking and planning, and to translate broad goals into detailed strategic and operational plans
Self-directed, with enthusiasm, initiative and demonstrated ability to work independently to deadlines
Employment Location: Toronto, Ontario (currently hybrid; subject to change). All applicants must be a resident of Ontario to be considered for roles at Ontario Health.
Ontario Health actively encourages applications from candidates who are First Nations, Métis, Inuit, and urban Indigenous; Francophone; Black and racialized; members of 2SLGBTQIA+ communities; trans and nonbinary; and disabled.
We encourage applicants with accessibility needs to notify us if they have any accommodation needs in the application and/or interview process.
Note: As part of the initial recruitment screening process, Applicants must confirm that they are Fully Vaccinated against COVID-19. If Applicants are not Fully Vaccinated, they will be asked to identify any accommodation needs pursuant to a protected ground under the Code. If no such accommodation is identified, the Applicant will not be eligible to proceed through the recruitment process.
Director, Research
Grey Bruce Health Services
Location: Owen Sound, Ontario
Grey Bruce Health Services (GBHS) is comprised of six hospitals with 1,900 dedicated and compassionate staff and over 150 physicians who work together to deliver excellent patient care to residents and visitors across the Grey Bruce Region in Ontario. The Regional Hospital in Owen Sound, Ontario, is the largest site and offers a comprehensive range of specialty services, including complex surgeries, total joint replacements, cancer surgeries, MRI and CT diagnostic services. The rural hospitals in Lion’s Head, Markdale, Meaford, Southampton and Wiarton offer a wide range of primary and ambulatory care services, and all have 24/7 Emergency departments, lab and x-ray. Across the six hospitals, GBHS has more than 100,000 patient visits per year.
Reporting to the Executive Vice President, Strategy & Development, the Director, Research will be responsible for overseeing core research functions including management of research agreements, study feasibility assessments, study funding / budgets development and oversight, financial management, policies and procedures development, training, education, and research advocacy / promotion.
The Director, Research will lead the development of an inaugural Research Program at GBHS. This is an exciting opportunity to be a part of the vision, building and operationalizing a Research program. The successful candidate will be supported and aligned with other established research programs for mentorship, guidance and the development of key partnerships.
QUALIFICATIONS
Master’s Degree in Nursing or other Regulated Health discipline. Other related Education/Health Sciences/Administration or relevant experience will be considered
Current Registration as an RN from the College of Nurses of Ontario or other Regulated Health discipline
Knowledge of the International Conference on Harmonization /Good Clinical Practice (ICH/GCP), N2’s Standard Operation Procedures (SOPs), and familiar with industry clinical trials
Completion of a certificate course or significant experience in research
Maximum of 5 years of Clinical Experience
Demonstrated ability to work in a collaborative practice model with a multidisciplinary team
Demonstrated ability in change management and quality improvement practices
Experience in utilizing and demonstrated understanding of the Research documentation platforms
Demonstrated commitment to maintaining strict confidentiality
A creative entrepreneur, who actively seeks new opportunities and innovative solutions
Superior multi-tasking, analytical and problem solving skills
Demonstrated project management experience
Excellent interpersonal and communication skills
Adaptable to changes and able to work flexible hours in a fast-paced work environment
High level of professionalism, initiative and discipline
Must have a positive nature, can-do attitude and be a team player
Ability to work as a cohesive member of a multidisciplinary team
Valid (class G) drivers license, Ability to travel, Reliable and insurable vehicle
Available for regular assignment of Hospital Administrator on-call responsibilities (assigned on a rotating basis to cover evenings and weekends)
Recent satisfactory performance and attendance records
Knowledge of and adherence to GBHS ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence) and ‘LEAD’ Competencies (Lead by example, Empower, Achieve results, Develop others
Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at GBHS through patient safety knowledge, skills and attitudes
To pursue this opportunity, please contact Pamela Colquhoun, Partner via Kathy Luu, Associate kluu@boyden.com .
Grey Bruce Health Services ( www.gbhs.on.ca ) is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace for all. Please notify us of any accommodation needs you may have during the recruitment and selection process.
Jan 10, 2023
Full time
Director, Research
Grey Bruce Health Services
Location: Owen Sound, Ontario
Grey Bruce Health Services (GBHS) is comprised of six hospitals with 1,900 dedicated and compassionate staff and over 150 physicians who work together to deliver excellent patient care to residents and visitors across the Grey Bruce Region in Ontario. The Regional Hospital in Owen Sound, Ontario, is the largest site and offers a comprehensive range of specialty services, including complex surgeries, total joint replacements, cancer surgeries, MRI and CT diagnostic services. The rural hospitals in Lion’s Head, Markdale, Meaford, Southampton and Wiarton offer a wide range of primary and ambulatory care services, and all have 24/7 Emergency departments, lab and x-ray. Across the six hospitals, GBHS has more than 100,000 patient visits per year.
Reporting to the Executive Vice President, Strategy & Development, the Director, Research will be responsible for overseeing core research functions including management of research agreements, study feasibility assessments, study funding / budgets development and oversight, financial management, policies and procedures development, training, education, and research advocacy / promotion.
The Director, Research will lead the development of an inaugural Research Program at GBHS. This is an exciting opportunity to be a part of the vision, building and operationalizing a Research program. The successful candidate will be supported and aligned with other established research programs for mentorship, guidance and the development of key partnerships.
QUALIFICATIONS
Master’s Degree in Nursing or other Regulated Health discipline. Other related Education/Health Sciences/Administration or relevant experience will be considered
Current Registration as an RN from the College of Nurses of Ontario or other Regulated Health discipline
Knowledge of the International Conference on Harmonization /Good Clinical Practice (ICH/GCP), N2’s Standard Operation Procedures (SOPs), and familiar with industry clinical trials
Completion of a certificate course or significant experience in research
Maximum of 5 years of Clinical Experience
Demonstrated ability to work in a collaborative practice model with a multidisciplinary team
Demonstrated ability in change management and quality improvement practices
Experience in utilizing and demonstrated understanding of the Research documentation platforms
Demonstrated commitment to maintaining strict confidentiality
A creative entrepreneur, who actively seeks new opportunities and innovative solutions
Superior multi-tasking, analytical and problem solving skills
Demonstrated project management experience
Excellent interpersonal and communication skills
Adaptable to changes and able to work flexible hours in a fast-paced work environment
High level of professionalism, initiative and discipline
Must have a positive nature, can-do attitude and be a team player
Ability to work as a cohesive member of a multidisciplinary team
Valid (class G) drivers license, Ability to travel, Reliable and insurable vehicle
Available for regular assignment of Hospital Administrator on-call responsibilities (assigned on a rotating basis to cover evenings and weekends)
Recent satisfactory performance and attendance records
Knowledge of and adherence to GBHS ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence) and ‘LEAD’ Competencies (Lead by example, Empower, Achieve results, Develop others
Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at GBHS through patient safety knowledge, skills and attitudes
To pursue this opportunity, please contact Pamela Colquhoun, Partner via Kathy Luu, Associate kluu@boyden.com .
Grey Bruce Health Services ( www.gbhs.on.ca ) is an equal opportunity employer. We are committed to fostering a diverse and inclusive workplace for all. Please notify us of any accommodation needs you may have during the recruitment and selection process.
HOURS OF WORK : Full-Time Position
SALARY : Class 10 - $128,887.56 - $154,664.66 per annum + pension/benefits
POSITION SUMMARY :
Reporting to the Executive Vice-President, the Program Operational Director (POD) is accountable for managing the operational aspects of clinical services within the Cancer, Endoscopy, Cystoscopy Programs, the GI Function Lab at KHSC, Cancer Centre of Southeastern Ontario (CCSEO), and other programs as required. This includes inpatient oncology (inpatient unit and Complex Malignant Hematology including the Stem Cell Transplant Program), inpatient palliative care, endoscopy, bronchoscopy, cystoscopy, urodynamics, and the HDH GI function lab along with ambulatory clinics and services which include systemic and radiation treatment, palliative, supportive care and clinical trials. The incumbent must also oversee essential service delivery relationships across KHSC for the effective functioning and delivery of high quality cancer services. Examples would include Health Information Services, Environmental Services, Diagnostic Imaging, Pharmacy, Laboratory Services, Decision Support, and the Facilities Planning Office.
As the Regional Director for the South East Regional Cancer Program (SERCP), the incumbent will develop and maintain essential clinical and operational relationships across the health system in the South East region to enable the delivery of integrated and coordinated cancer care as close to home as possible. They will work collaboratively to strengthen and develop partnerships within KHSC, the South East region, and provincially across Ontario and with Ontario Health - Cancer Care Ontario (as the provincial oversight body for cancer services planning, quality improvement and performance monitoring) to support the delivery of high quality, coordinated and integrated patient care at Kingston Health Sciences Centre and across the region. The Regional Director is the primary relationship manager for the SERCP Regional Leads. These Regional Leads are an integral part of the clinical quality and accountability structure of the SERCP, with a mandate to drive quality, safety and performance.
The POD will work closely with the Program Medical Director/Department Head, Oncology along with the Division Heads in Radiation and Medical Oncology, Hematology, Palliative Medicine, Surgical Oncology, and Department Heads in Gastroenterology and Urology to ensure effective planning, resourcing and quality provision of care within a patient focused delivery model that is sensitive to the educational and research requirements of an academic program.
Within this role the POD is accountable for contributing to the delivery of the Kingston Health Sciences Centre strategy. As an employee, one must demonstrate an awareness of and be responsible for actively promoting and supporting patient and family centered engagement and care in all we do.
RESPONSIBILITIES
Clinical Care Delivery
Working with Program Medical Directors, Division and Department Heads, the POD ensures safe and efficient patient flow of cancer, endoscopy and cystoscopy patients across KHSC with a primary focus on ambulatory and inpatient services as well as other key hospital departments such as diagnostic imaging, laboratory services and emergency department. Where care extends outside KHSC, the POD oversees the relationship of cross organizational relationships (such as hospital transfers as well as regional programs such as KHSC’s Stem Cell Transplant Program). The POD manages the implementation of key operational initiatives to support clinical operations and quality improvement; ensures service practices within clinical services comply with professional practice standards; evaluates service satisfaction levels, responding to sensitive and complex patient service issues; manages escalated complaints. The incumbent recommends and implements policies and standards impacting clinical services and organization-wide operations; monitors and evaluates complex and diverse service needs of patients/clients and implements changes in procedures and processes to satisfy patient/client needs; ensures satisfactory and timely delivery of outcomes, and provides advice as a recognized expert in their field. Performs outcome analysis, including tracking, trending and recommending areas for improvement. Drives a continuous improvement culture within all aspects of their accountability.
Strategic development participation, planning and innovation
Develops goals and objectives for the delivery of clinical services; focuses on short and mid-term planning activities for cancer, endoscopy and cystoscopy services and participates in setting strategies in consultation with the RVP Cancer Care, PMD, Department Heads and other physician leaders; develops plans to optimize both short and long-term results; oversees the implementation of strategies to enhance service delivery; researches and implements best practice initiatives and oversees the implementation of new/improved models of care designed to enhance service delivery, patient experience and clinical performance; in consultation with the RVP and Physician Leads, sponsors innovative strategies in emerging trends/technologies and develops and supports business cases to senior Program leadership; supports an environment for research activities related to clinical care and develops innovative processes to improve overall clinical services portfolio development and outcomes.
Resource and performance management
Monitors, measures, and modifies processes to achieve clinical service goals and objectives; ensures care is delivered according to clinical scope of practice, within established standards, benchmarks and targets. Assimilates data/trend information from multiple sources, determining appropriate courses of action to ensure optimal outcome/impact on the delivery of high quality care. Prioritizes resource needs for clinical services within the context of broader organizational/regional implications; implements resource management strategies for clinical services, ensuring their effective allocation and utilization. Accountability for Program budget development, management, monitoring and variance action plans – including implementation of new provincial funding models aligned to Quality Based Procedures and other activity based funding models. Prioritizing capital equipment and new technology needs within the clinical services portfolio and submitting for approval. Oversees the development of Cancer Program’s KHSC quarterly reporting process and has significant input to OH-CCO’s quarterly reporting process. Directs staff recruiting, termination and development strategies within the clinical services domain. Acts as a coach to clinical management staff ensuring learning needs are in place for ongoing professional development and succession planning.
Leadership
The POD liaises with counterparts at other organizations (public and private) at the regional, provincial and national levels to exchange information, share best practices and industry trends. These learnings are brought back to KHSC for incorporation in the program. As well, program learnings from KHSC are shared with Ontario Health-CCO and other Regional Cancer Programs to support patient care across the province. Ensures resolution of issues, intervening in highly complex and sensitive situations within the clinical services domain. Represents SERCP/KHSC interests through participation at regional, provincial and national events, seminars, etc. as appropriate. Knowledge gained from these activities is shared and incorporated within the program and hospitals. Significant interface with OH-CCO and the various provincial committees is expected and required in an effort to ensure timely implementation of provincial cancer program priorities and standards. The POD participates as a member of OH-CCO’s Regional Director Team and is a member of the Cancer Program’s Executive Committee.
NOTE : The above duties are representative but are not to be construed as all-inclusive.
QUALIFICATIONS :
Master’s degree in Health Care discipline, Business or related field (to be completed within 2-3 years)
Minimum of 7 years of health related experience in a leadership role
Experience in cancer care an asset
Exemplary verbal and written communication skills
Tact, diplomacy, integrity
Computer skills
Analytical and conceptual thinking
Strategic business sense
Satisfactory CPIC with vulnerable sector search
PHYSICAL REQUIREMENTS :
The applicant must be able to meet the physical demands of this position.
We thank all applicants, but only those selected for an interview will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.
Jan 04, 2023
Full time
HOURS OF WORK : Full-Time Position
SALARY : Class 10 - $128,887.56 - $154,664.66 per annum + pension/benefits
POSITION SUMMARY :
Reporting to the Executive Vice-President, the Program Operational Director (POD) is accountable for managing the operational aspects of clinical services within the Cancer, Endoscopy, Cystoscopy Programs, the GI Function Lab at KHSC, Cancer Centre of Southeastern Ontario (CCSEO), and other programs as required. This includes inpatient oncology (inpatient unit and Complex Malignant Hematology including the Stem Cell Transplant Program), inpatient palliative care, endoscopy, bronchoscopy, cystoscopy, urodynamics, and the HDH GI function lab along with ambulatory clinics and services which include systemic and radiation treatment, palliative, supportive care and clinical trials. The incumbent must also oversee essential service delivery relationships across KHSC for the effective functioning and delivery of high quality cancer services. Examples would include Health Information Services, Environmental Services, Diagnostic Imaging, Pharmacy, Laboratory Services, Decision Support, and the Facilities Planning Office.
As the Regional Director for the South East Regional Cancer Program (SERCP), the incumbent will develop and maintain essential clinical and operational relationships across the health system in the South East region to enable the delivery of integrated and coordinated cancer care as close to home as possible. They will work collaboratively to strengthen and develop partnerships within KHSC, the South East region, and provincially across Ontario and with Ontario Health - Cancer Care Ontario (as the provincial oversight body for cancer services planning, quality improvement and performance monitoring) to support the delivery of high quality, coordinated and integrated patient care at Kingston Health Sciences Centre and across the region. The Regional Director is the primary relationship manager for the SERCP Regional Leads. These Regional Leads are an integral part of the clinical quality and accountability structure of the SERCP, with a mandate to drive quality, safety and performance.
The POD will work closely with the Program Medical Director/Department Head, Oncology along with the Division Heads in Radiation and Medical Oncology, Hematology, Palliative Medicine, Surgical Oncology, and Department Heads in Gastroenterology and Urology to ensure effective planning, resourcing and quality provision of care within a patient focused delivery model that is sensitive to the educational and research requirements of an academic program.
Within this role the POD is accountable for contributing to the delivery of the Kingston Health Sciences Centre strategy. As an employee, one must demonstrate an awareness of and be responsible for actively promoting and supporting patient and family centered engagement and care in all we do.
RESPONSIBILITIES
Clinical Care Delivery
Working with Program Medical Directors, Division and Department Heads, the POD ensures safe and efficient patient flow of cancer, endoscopy and cystoscopy patients across KHSC with a primary focus on ambulatory and inpatient services as well as other key hospital departments such as diagnostic imaging, laboratory services and emergency department. Where care extends outside KHSC, the POD oversees the relationship of cross organizational relationships (such as hospital transfers as well as regional programs such as KHSC’s Stem Cell Transplant Program). The POD manages the implementation of key operational initiatives to support clinical operations and quality improvement; ensures service practices within clinical services comply with professional practice standards; evaluates service satisfaction levels, responding to sensitive and complex patient service issues; manages escalated complaints. The incumbent recommends and implements policies and standards impacting clinical services and organization-wide operations; monitors and evaluates complex and diverse service needs of patients/clients and implements changes in procedures and processes to satisfy patient/client needs; ensures satisfactory and timely delivery of outcomes, and provides advice as a recognized expert in their field. Performs outcome analysis, including tracking, trending and recommending areas for improvement. Drives a continuous improvement culture within all aspects of their accountability.
Strategic development participation, planning and innovation
Develops goals and objectives for the delivery of clinical services; focuses on short and mid-term planning activities for cancer, endoscopy and cystoscopy services and participates in setting strategies in consultation with the RVP Cancer Care, PMD, Department Heads and other physician leaders; develops plans to optimize both short and long-term results; oversees the implementation of strategies to enhance service delivery; researches and implements best practice initiatives and oversees the implementation of new/improved models of care designed to enhance service delivery, patient experience and clinical performance; in consultation with the RVP and Physician Leads, sponsors innovative strategies in emerging trends/technologies and develops and supports business cases to senior Program leadership; supports an environment for research activities related to clinical care and develops innovative processes to improve overall clinical services portfolio development and outcomes.
Resource and performance management
Monitors, measures, and modifies processes to achieve clinical service goals and objectives; ensures care is delivered according to clinical scope of practice, within established standards, benchmarks and targets. Assimilates data/trend information from multiple sources, determining appropriate courses of action to ensure optimal outcome/impact on the delivery of high quality care. Prioritizes resource needs for clinical services within the context of broader organizational/regional implications; implements resource management strategies for clinical services, ensuring their effective allocation and utilization. Accountability for Program budget development, management, monitoring and variance action plans – including implementation of new provincial funding models aligned to Quality Based Procedures and other activity based funding models. Prioritizing capital equipment and new technology needs within the clinical services portfolio and submitting for approval. Oversees the development of Cancer Program’s KHSC quarterly reporting process and has significant input to OH-CCO’s quarterly reporting process. Directs staff recruiting, termination and development strategies within the clinical services domain. Acts as a coach to clinical management staff ensuring learning needs are in place for ongoing professional development and succession planning.
Leadership
The POD liaises with counterparts at other organizations (public and private) at the regional, provincial and national levels to exchange information, share best practices and industry trends. These learnings are brought back to KHSC for incorporation in the program. As well, program learnings from KHSC are shared with Ontario Health-CCO and other Regional Cancer Programs to support patient care across the province. Ensures resolution of issues, intervening in highly complex and sensitive situations within the clinical services domain. Represents SERCP/KHSC interests through participation at regional, provincial and national events, seminars, etc. as appropriate. Knowledge gained from these activities is shared and incorporated within the program and hospitals. Significant interface with OH-CCO and the various provincial committees is expected and required in an effort to ensure timely implementation of provincial cancer program priorities and standards. The POD participates as a member of OH-CCO’s Regional Director Team and is a member of the Cancer Program’s Executive Committee.
NOTE : The above duties are representative but are not to be construed as all-inclusive.
QUALIFICATIONS :
Master’s degree in Health Care discipline, Business or related field (to be completed within 2-3 years)
Minimum of 7 years of health related experience in a leadership role
Experience in cancer care an asset
Exemplary verbal and written communication skills
Tact, diplomacy, integrity
Computer skills
Analytical and conceptual thinking
Strategic business sense
Satisfactory CPIC with vulnerable sector search
PHYSICAL REQUIREMENTS :
The applicant must be able to meet the physical demands of this position.
We thank all applicants, but only those selected for an interview will be contacted. Kingston Health Sciences Centre is committed to inclusive and accessible employment practices. If you require an accommodation to fully participate in the hiring process, please notify the Recruitment Team.
Thresholds Homes and Supports
Director of Human Resources
Thresholds Homes and Supports (Thresholds) is a recovery-oriented community-based agency that promotes independence and improved quality of life for people with mental health issues by providing access to supportive affordable housing and individualized, flexible support services. Thresholds believe that a stable, permanent home is the first step towards mental wellness. Thresholds offers a range of mental health services, including Assertive Community Treatment Team (ACTT), Flexible Assertive Community Treatment (FACT), supportive housing, crisis respite and case management to over 1,100 individuals in the communities of Kitchener-Waterloo, Cambridge, and Guelph-Wellington. Thresholds has an annual budget of $15M and a complement of 200 dedicated staff as well as many volunteers and active participants from the community.
As a steward and champion of change, the Director of Human Resources leads the planning, development and delivery of HR agency-wide programs, processes and initiatives toward fostering an engaged and inclusive culture across Thresholds Homes and Supports. Reporting directly to the CEO, the Director of Human Resources ensures the delivery of core HR functions to promote optimal individual and organizational performance. These functions include talent sourcing and retention, performance and succession management, people development, HR policies and procedures, change management, employee relations, and compensation and benefits. The Director of Human Resources will keep abreast of HR Best Practices, critical workforce trends, challenges and opportunities to support and promote employee performance, commitment, development, retention and the ongoing evolution of Thresholds’ employee culture.
The Director of Human Resources will have five to seven years of relevant non-profit human resources management experience in employee relations, recruitment and retention, compensation and benefits including Pay Equity, HRIS, Health and Safety, performance management, succession planning, training and development and policy/procedure development. The Director of Human Resources will hold a graduate degree in human resources, business administration, public administration or another related discipline. The Director of Human Resources will have excellent interpersonal and communications skills, and will promote a culture of collaboration, excellence and continuous improvement utilizing proficient team building skills and will demonstrate an understanding of working in a culturally diverse and changing community environment.
The closing date for receipt of applications is January 23, 2023. To obtain more information or to express your interest in this leadership opportunity please call Tony Woolgar at 416 902 2974 or forward your resume, in complete confidence, to tony.woolgar@lesp.ca . To learn more about Thresholds Homes and Supports please visit their web site at www.thresholdssupports.ca .
Legacy Executive Search Partners
3080 Yonge St, Suite 6060, Toronto, Ontario, M4N 3N1
Thresholds Homes and Supports is an equal opportunity employer. Accommodation will be provided as requested, in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process.
Dec 29, 2022
Full time
Thresholds Homes and Supports
Director of Human Resources
Thresholds Homes and Supports (Thresholds) is a recovery-oriented community-based agency that promotes independence and improved quality of life for people with mental health issues by providing access to supportive affordable housing and individualized, flexible support services. Thresholds believe that a stable, permanent home is the first step towards mental wellness. Thresholds offers a range of mental health services, including Assertive Community Treatment Team (ACTT), Flexible Assertive Community Treatment (FACT), supportive housing, crisis respite and case management to over 1,100 individuals in the communities of Kitchener-Waterloo, Cambridge, and Guelph-Wellington. Thresholds has an annual budget of $15M and a complement of 200 dedicated staff as well as many volunteers and active participants from the community.
As a steward and champion of change, the Director of Human Resources leads the planning, development and delivery of HR agency-wide programs, processes and initiatives toward fostering an engaged and inclusive culture across Thresholds Homes and Supports. Reporting directly to the CEO, the Director of Human Resources ensures the delivery of core HR functions to promote optimal individual and organizational performance. These functions include talent sourcing and retention, performance and succession management, people development, HR policies and procedures, change management, employee relations, and compensation and benefits. The Director of Human Resources will keep abreast of HR Best Practices, critical workforce trends, challenges and opportunities to support and promote employee performance, commitment, development, retention and the ongoing evolution of Thresholds’ employee culture.
The Director of Human Resources will have five to seven years of relevant non-profit human resources management experience in employee relations, recruitment and retention, compensation and benefits including Pay Equity, HRIS, Health and Safety, performance management, succession planning, training and development and policy/procedure development. The Director of Human Resources will hold a graduate degree in human resources, business administration, public administration or another related discipline. The Director of Human Resources will have excellent interpersonal and communications skills, and will promote a culture of collaboration, excellence and continuous improvement utilizing proficient team building skills and will demonstrate an understanding of working in a culturally diverse and changing community environment.
The closing date for receipt of applications is January 23, 2023. To obtain more information or to express your interest in this leadership opportunity please call Tony Woolgar at 416 902 2974 or forward your resume, in complete confidence, to tony.woolgar@lesp.ca . To learn more about Thresholds Homes and Supports please visit their web site at www.thresholdssupports.ca .
Legacy Executive Search Partners
3080 Yonge St, Suite 6060, Toronto, Ontario, M4N 3N1
Thresholds Homes and Supports is an equal opportunity employer. Accommodation will be provided as requested, in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act (AODA) throughout all stages of the recruitment and selection process.
