Dec 07, 2021Full time
Posting #: 2021-001 Position: Director, Hospice Care & Quality Posted: December 7, 2021 JOB SUMMARY: Carpenter Hospice is an 11-bed home in the heart of Burlington that offers resident-based care to individuals in the last stages of their lives, and community-based programs for individuals dealing with grief or a life-limiting illness. It is an exciting time to be joining Carpenter Hospice as we expand our resident and community services in Burlington and surrounding areas. A full-time position for a new Director of Hospice Care & Quality is available at Carpenter Hospice. Reporting to the Executive Director, the Director is responsible for providing strategic operational leadership and is accountable for all the clinical programs and related services of the organization. The incumbent has primary responsibility for the development, implementation, coordination, management, and evaluation of activities within all clinical services and is responsible for fostering a team culture in continuous quality and process improvement. All responsibilities and duties are fulfilled in accordance with the vision, mission, and strategic direction of the organization, and in accordance with relevant legislation. KEY RESPONSIBILITIES: Provides strategic leadership as well as supervision in the development and management of clinical services. Implements clinical services and delivery models which are consistent with client and the community needs, and clinical evidence-based practice. Collaborates with the Leadership Team to develop and provide oversight to quality assurance/improvement and risk management policies and programs. Contributes to the development of organizational standards and oversight mechanisms for business process management and quality improvement. Integrates sound risk management practices into clinical services and decision-making processes. Supports client safety culture by ensuring safety for all clients is embedded in the client service delivery model. Develops and implements tools, guidelines, and reporting mechanisms to monitor quality and risk across improvement initiatives. Fosters inclusion of clients and care partners to be involved in the process of care and improvement opportunities. Fosters an environment where staff are encouraged to keep up to date with best practice learning and personal/professional development activities through supervision, performance development and reflective practice. Attends, supports, and is involved with work activities of inter-hospice and organization committees to create opportunities for improved service integration and collaboration. Promotes awareness in the community of palliative care issues through education, training, and promotion activities. Supports recruitment, selection and hiring of staff as required. Effectively positions Carpenter Hospice as a leader amongst community-based palliative care services. THE IDEAL CANDIDATE: Nurse Practitioner (RN(EC)) or Registered Nurse (RN) Currently registered with the College of Nurses of Ontario Minimum ten (10) years of healthcare experience in diverse and progressively responsible positions Minimum five (5) years of experience in a leadership role, including experience in palliative care Master’s degree in health-related field an asset Demonstrates leadership ability and style that inspires excellence, innovation and teamwork Demonstrates understanding and experience in health system planning, health care service delivery, organizational leadership, fiscal management and program development Commitment to professional development and continuing education Significant knowledge of current and emerging issues pertaining to palliative care at a local, regional, provincial, and national level Experience in resident-care support in Palliative Care is preferred Effective communication skills including listening, presenting, articulating conveyance of messages in an honest, open, transparent, and straight-forward style. Exceptional relationship and consensus building abilities and facilitation skills. Excellent team player with high energy and enthusiasm. Demonstrated exceptional personal integrity, ethics, trust, humility. Demonstrated leadership skills including inspiring and motivating staff to achieve outcomes, demonstrating commitment to the mission and values. OTHER REQUIREMENTS Ability to work flexible hours including evening hours and weekends. Ability to travel for local, regional, and provincial meetings. Required to provide a satisfactory current criminal reference check (CPIC) including for Vulnerable Populations prior to hire. Carpenter Hospice has a mandatory COVID-19 immunization policy in place. All applicants will be required to adhere to this policy. To apply, please email your resume to HR@thecarpenterhospice.com At Carpenter Hospice, we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community. Should you require accommodation during any phase of the recruitment process, please indicate this in your cover letter. For any assistance, please contact the Human Resource Department at 905-631-9994 extension 136. We thank all applicants for their interest in Carpenter Hospice. Only qualified candidates selected for interviews will be contacted.