Oct 22, 2020Full time
Baycrest Has an opportunity for AFTER HOURS SUPERVISOR, CLINICAL OPERATIONS, FULL TIME x2 Non-Union, 12 Hour Shifts, Nights & Weekends/Holidays (Potential to rotate on Days) Reporting to the Hospital Program Director, the After Hours Supervisor, Clinical Operations is an important member of the Baycrest Leadership Team and provides visible leadership and decision-making in support of clinical and operational excellence, patient and family centred care, transitions and staffing outside of business hours, as scheduled. This role assumes responsibility for campus-wide (Baycrest Hospital and Apotex Long Term Care Home) management and ensures that performance goals are met while creating an environment that supports our values including compassion, advocacy, respect and empathy. This role will make strategic decisions around clinical care and operations, including staffing, adhering to principles of fiscal responsibility. Responsibilities include but are not limited to: · Manages overall clinical operations to ensure timely transfers, and appropriate staffing levels; · Acts as the on site Manager and escalation point for clinical and operational matters, and supports staff during evenings, nights, weekends, holidays; · Circulates through clinical areas to ensure units are running in a smooth manner; · Authorizes and optimizes the use of staff resources including replacement and deployment of staff, ensuring appropriate staffing levels and skills mix; · Promotes a patient & family-centred care approach and includes interprofessional team members in responding to issues identified by patients and families; · Develops a positive climate among staff and provides support in problem solving, managing conflict and facilitating resolutions; · Acts as a knowledgeable and supportive resource by attending to urgent and crisis situations including Emergency Codes; · Supports compliance with legislated requirements, professional, and accreditation standards for care and safety; · Champions health and safety and infection control practices in the workplace; · Liaises with external agencies, community partners, and the general public; · Provides shift-based documentation to ensure continuity; · Communicates with Clinical Managers and Directors for clinical, non-clinical, and performance issues; · Hours of work include evenings, weekends and holidays, as well as occasional weekdays. Qualifications include but are not limited to: · Current membership in good standing with a Regulated Health Discipline Professional College in Ontario. · Baccalaureate Degree with a Master’s Degree achieved or in progress, preferred · Current and valid Basic Cardiac Life Support (BCLS) certification; · Significant experience in the hospital and long term care sector, with at least 3 years in a management role; · Ability to engage and support staff in carrying out job duties; · Demonstrated excellence in written, verbal communication, interpersonal, conflict resolution and negotiation skills; · Highly developed critical thinking skills, including an ability to conceptualize problems, quickly analyze and make decisions; · Demonstrated ability to work independently and make decisions, exercise judgement and initiative; · Excellent time management with ability to coordinate several activities, with attention to detail and an ability to prioritize; · Knowledge of and proficiency of computer applications and industry information systems (Meditech, Point Click Care); · Knowledge and application of collective agreements, and legislation provisions which impact on work (Employment Standards Act, Occupational Health and Safety Act); · Knowledge and proficiency with staff scheduling, labour relations and hospital operations; · Satisfactory attendance record.