Four Corners Group
Feb 25, 2020Full time
Strides Toronto is a new multi-service agency providing services to young people from birth to age 29 and their families in East Toronto. Formed in January 2020 through the amalgamation of Aisling Discoveries Child and Family Centre and East Metro Youth Services, Strides Toronto provides a range of community, residential and treatment services to improve the mental, social and physical health of infants, children, youth and their families. We provide individual, group and family interventions that include counselling, autism services, education, outreach and referral, early intervention, day treatment and community support. As Lead Agency for infant, child and youth mental health in Toronto, Strides Toronto works with service providers to design and implement system-level improvements that transform access to services, experience of services and the mental health outcomes for Toronto’s diverse communities. Operating out of 11 locations across Toronto, Strides Toronto has an annual operating budget of approximately $30M and a staff complement of approximately 350. At this exciting time of change following the amalgamation, Strides Toronto seeks an outstanding leader for the newly created role of Senior Director, Service Excellence. Reporting directly to the CEO, the Senior Director, Service Excellence is accountable for the strategic leadership, quality and efficiency of all programs and services, and the engagement of staff, children, youth and families. Leading Strides Toronto’s clinical services via 5 direct reports, the Senior Director will ensure that programs and services are evidence-based or evidence-informed and meet the most pressing needs of the communities served, while providing excellent client experience, easy to navigate service pathways, well-coordinated and integrated services, and optimal client outcomes. For this critical role, the Strides Toronto team wishes to recruit an innovative, strategic thinker with demonstrated capacity to lead transformational initiatives. With 8+ years of exemplary performance working in health or human services in a senior leadership position, the preferred candidate will hold a Master’s degree, at minimum, in a related field and will bring in-depth knowledge of client-focused programs and services. Experience within child and youth mental health and/or autism services is preferred. The ideal candidate is a visionary leader with demonstrated commitment to continuous quality improvement and adaptation to change. Through exemplary communications, interpersonal and organizational skills, the selected candidate will build and maintain collaborative relationships with strategic partners and funders. They will foster awareness of needs within various service areas and help identify and fill system gaps, as well as develop innovative solutions to pressing social problems faced by the children, youth and families that Strides Toronto supports and the communities it serves. For more information on this exceptional opportunity, or to submit your application in confidence, please contact Suzanne Clark or Samantha Walton at Four Corners Group. Suzanne Clark, Partner | 416-593-0900 x2234 - email@example.com Samantha Walton, Associate | 416-593-0900 x2265 - firstname.lastname@example.org Strides Toronto is an equal opportunity employer that welcomes candidates from equity-seeking groups and is committed to providing accommodations for people with disabilities. Please let us know if you require accommodation due to a disability during any aspect of the recruitment process and we will work with you to address your needs.