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POSITION SUMMARY CHEO is the pediatric health center in Canada’s capital -- providing outstanding patient care, pioneering breakthrough research, and training the health care professionals of tomorrow. We are is seeking a strong clinical leader to fill a key role in the hospital -Director of Medical In-patient and Emergency Services.   In this position, you’ll manage and oversee daily clinical, administrative and human resource activities for the medical inpatient units and Emergency Department services including trauma, sexual assault team, float team, night managers and flow coordinators – ensuring the delivery of high quality care in a patient and family-centered setting. The role will have a strong orientation towards enhancement of child, youth and family partnership. You will work in close collaboration with families, medical directors, clinical leaders and front line staff. The person in this role would be instrumental in defining a clear vision of how to leverage changes in healthcare and best practices to improve clinical and patient and family satisfaction, and strengthen health outcomes.   She/he would be operationally strong, while also capable of being a true champion for the staff on his/her team.  She/he would also need to be a strong coach and mentor, preferably one familiar with Lean human development system and with coaching experience  This position reports into the SVP of Acute Care and Chief Nursing Executive. RESPONSIBILITIES Work with the Interim Director of Medical Inpatient and Emergency Services to create a seamless transition plan Monitor the Medical Inpatient and Emergency services stragetic/operations plan in alignment with CHEO’s strategic plan Monitor key performance indicators and take action as required Lead the planning, development, deployment, operation and maintenance of the specific team work plans, resources and services to be aligned with the strategies agreed to by the leadership team and CHEO Promote and integrate a Lean philosophy i.e CHEOWorks Define and manage the budget, including both revenues and expenses in alignment with hospital and provincial policies and best-practices Oversee the development and submission of proposals as required Represent CHEO at provincial and national forums  as required Identify and prioritize opportunities for growth Develop and maintain stakeholder relationships to ensure the information required by and provided is available and used by those in a position to improve care Work with the leadership team to ensure medical and administrative perspectives are appropriately balanced to support the success of the programs Develop and implement communication and change management strategies Oversee the submission of required reporting to CHEO Quality Committee of the Board of Directors, Ministry of Health and others as required Perform work in accordance with the provisions of the Occupational Health and Safety Act and Regulations and all CHEO corporate/departmental policies and procedures Oversee quality and patient safety improvements Promote education, teaching and research activities Recruit, develop and retain staff Foster a culture built on respect, trust, wellbeing and life-long learning Participate in the on-call Director’s roster to facilitate operations in the off-hours Perform other duties as assigned by the Senior Vice-President, Acute Care and Chief Nursing Executive Working with the medical director co-leads oversee work of the Patient Care Leadership team QUALIFICATIONS Criminal Record Check (Essential) Masters Degree in relevant discipline. (Essential) Bachelor’s Degree in Nursing (Essential) Knowledge in Pediatric Nursing (Essential) Approximately eight (8) years of relevant experience which must include five (5) year’s experience in a  management/leadership role or other evidence of outstanding relevant abilities and accomplishments.  (Essential)                                     Knowledge of hospital organization and health care delivery system with a focus on (Essential) Experience in a high acuity hospital environment            Knowledge of Lean methodology  (Preferred) Knowledge of PHIPPA privacy and security requirements (Essential) Knowledge of database and reporting solutions (Essential) Knowledge of strategic and operational planning, management principles and research-based practices (Essential) Knowledge of quality improvement, financial practices and risk management principles (Essential) Demonstrated leadership skills that can be employed in a complex environment with multiple stakeholders (Essential) Excellent oral and written communication skills (Essential) Demonstrated experience in supervising professionals and team-building (Essential) Change and project management skills (Essential) Comprehensive knowledge of relevant computer technology (Essential) Ability to analyze, plan or coordinate major interrelated activities (Essential) Ensure timely completion of tasks by adjusting priorities as required  (Essential) Bilingualism (Preferred)            Experience and formal training combined with demonstrated performance and ability may substitute for stipulated academic requirements. Should the applicant require any accommodations during the application process please notify Human Resources as per the Accessibility for Ontarians with Disabilities Act.

Reporting Relationship: To the Board of Directors through the Board President Purpose of the Position: The Executive Director is accountable to the Board of Directors and fully responsible for all agency operations consistent with the HMHO mission, vision and values. The ED oversees implementation of the Board’s approved Strategic Plan and ensures client input into service delivery. RESPONSIBILITIES IN ADMINISTRATIVE MANAGEMENT WITHIN THE FRAMEWORK OF A POLICY-GOVERNANCE BOARD MODEL: Operational Planning and Management   Manages the operation of Hamilton Mental Health Outreach (HMHO) by developing strategies to meet the organization’s Mission, Vision and Values. Liaises and collaborates with the Board of Directors and funders to ensure that the organization has the necessary human and financial resources to meet its mandate. Provides support to the Board in the preparation of the meeting agendas and supporting materials. Oversees the development, implementation and maintenance of the organization’s policies and procedures ensuring services are delivered in accordance with the HMHO’S mission, vision and values and fulfilling legal and statutory obligations as a corporate entity. Interprets the HMHO’S policies and programs to external groups, i.e. education/health/political sector as appropriate and to employees as required. Ensures that the organization’s resources are used efficiently and effectively. Sets standards for services provided by HMHO while adhering to conditions set by funders and based on client needs. Ensures that all required contracts, agreements and reports are prepared, signed and submitted. Oversees the planning, implementation and evaluation of the organization's programs and services. Monitors the effective day-to-day delivery of the programs and services and the operation of the organization ensuring quality is maintained. Develops a quality plan identifying new and unique ways to improve operations of the organization and to create new opportunities. Recommend improvements or changes where necessary to maintain or improve quality excellence. Oversees the planning, implementation, execution and evaluation of special projects. Ensures that employees, client, donor and volunteer files are securely stored and privacy/confidentiality is maintained. Leadership   Maintains the lead role in developing, implementing and evaluating the organization’s services. Identifies, assesses, and informs the Board of Directors of internal and external issues that affect the organization. Ensures that the organization seeks out information about social, political, legal or economic developments and responds in a prompt, pro-active manner. Acts as a professional advisor to the Board of Directors on all aspects of the organization's activities. Fosters effective team work between the Board and the Executive Director and between the Executive Director and the employees. Acts as a spokesperson for the organization. Represents the organization at community activities to enhance the organization's community profile.   Human Resources Planning and Management   Determines employee requirements for organizational management and program delivery. Oversees the implementation of the human resources policies, procedures and practices including the development of job descriptions for all staff. Establishes a positive, healthy and safe work environment in accordance with all appropriate legislation and regulations. Recruits, interviews and selects employees with the necessary technical and personal skills, abilities and training to meet the needs of the organization's mission, vision and values. Ensures that all staff receives an orientation to the organization. Implements a performance management process for all employees including on-going monitoring and annual performance reviews. Provides opportunities for employee training and development. Conducts progressive discipline where necessary in accordance with the organization’s policies and procedures and applicable legislation.   Financial Planning and Management   Ensures the development of the annual operational budget, ensuring a realistic budget is in accordance with the HMHO guidelines, and objectives. Works with the Board to secure adequate funding for the operation of the organization. Oversees the administration of the organization’s funds according to the approved budget and monitors the monthly cash flow of the organization. Participates in fundraising activities as appropriate. Acts as the organization’s signing officer for the contracts and banking requirements and funding agreements as required. Approves expenditures within the authority delegated by the Board. Ensures that sound bookkeeping and accounting procedures are followed. Ensures the Board receives comprehensive, regular reports on the revenues and expenditures of the organization.   Governance   Acts as the staff resource to the Board of Directors providing information, settings goals and facilitation planning. Participates in the board recruitment process, and orientates them on HMHO’s mission, vision, values, standards and community activities. Supports the Board in its responsibilities to operate according to the organization’s bylaws. Keeps the Board of Directors informed of all pertinent information and activities of the organization. Attends Board meetings and Annual General Meetings .   Community Relations/Advocacy   Communicates with stakeholders to keep them informed of the work of the organization, identifying changes in the community served by the organization. Establishes good working relationships and collaborative arrangements with health care partners, community groups, funders, local politicians, and other organizations to help achieve the goals of the organization. Takes an active role in representing and promoting the organization and acts as an advocate for persons with mental illness in the community. Establishes and maintains professional partnerships and works with external committees and associations. Interprets the organization’s services to the community.   Risk Management   Identifies, evaluates and implements measures to control risks to the organization's people (clients, employees, management, and volunteers), property, finances, goodwill, and image. Ensures that the Board of Directors and the organization carries appropriate and adequate insurance coverage. Ensures that the Board and staff understand the terms, conditions and limitations of the insurance coverage. As the organization’s privacy officer, ensures the organization meets and maintains all privacy of information acts. As the Media contact, ensures that information communicated to the general public or to stakeholders is accurate and timely.   Health & Safety   Responsible to the Board of Directors for overseeing the effectiveness of the Health and Safety system; Due diligence regarding the health and safety of workers is demonstrated and documented at all levels in the organization; Health and Safety considerations are integrated into all activities of the organization; Prescribed equipment, materials and protective devices are provided to workers as necessary; Prescribed health and safety measures and procedures are carried out in the workplace; Required information is provided to a qualified medical practitioner and others as prescribed in the event of a medical emergency; All workers are aware of their rights and responsibilities and comply with the Ontario Health & Safety Act (OHSA) and its regulations; All workers have been informed of the hazards to which they may be exposed and trained, given instruction and information to minimize those hazards; All workers properly use the equipment, protective devices or clothing if required; Investigate accidents and incidents, identifying root causes and implementing controls to prevent recurrences are in place and documented; Health and Safety information, as required by the OHSA, is posted prominently in the workplace; The organization’s Health and Safety Policy is reviewed at least annually and a program is in place to implement the policy; The annual performance review of those reporting to the Executive Director includes a review of health and safety responsibilities;  Health and Safety Representatives are in place and functioning effectively; Any reports about occupational health and safety are provided to the Health and Safety Representative(s) and workers are advised of the results of any testing related to occupational health and safety;  Provide activities to encourage and protect health and safety such as workplace inspections, information sessions, staff training and positive reinforcement for exemplary health and safety performance occur regularly and are documented; Progressive discipline for health and safety infractions is defined and communicated to all employees.   The following comprises the Qualifications & Competencies for the position of Executive Director:   Education & Experience   Social Worker, Registered Nurse or Occupational Therapist with Master’s degree and proof of registration in good standing with respective regulatory college; Experienced with and committed to principles of psychosocial rehabilitation and recovery; At least 5 or more years of progressive management and clinical supervisory experience with individuals with severe/persistent mental illnesses in the NFP sector;   Minimum of 3 years managing in a unionized setting; experience in negotiating considered an asset; Well-developed skills in financial monitoring and budget development; Previous experience working with a volunteer Board of Directors in developing/implementing a Strategic Plan an asset; Proof of Police Vulnerable Persons Sector Check;  Valid Ontario driver’s license – use of an insured vehicle in good working condition; Candidates will be considered with a combination of education and experience. Knowledge, Skills & Abilities   Demonstrated program management experience and knowledge Knowledge of issues and trends related to delivery of community-based programs for individuals with mental illnesses and addictions and in the not-for-profit sector Ability to lead and direct others in a team environment; Understanding of ethical behaviour and business practices; Strong knowledge of human resources and financial management; Strong organizational, communication and networking skills; Ability to solve complex issues; Knowledge of current community services sector challenges and opportunities relating to the mission, vision and values of the organization; Proficient with computer software (Microsoft Office, Internet, Financial Management)   Supervisory Responsibilities This position is responsible for the overall leadership, development and management of the HMHO employees with the direct supervision of its employees.   Impact & Contact with others   Advises Board of Directors regarding situations that might seriously impact the organization. Attends and participates at Board of Directors and committee meetings on an ongoing basis. Communicates with government agencies, political representatives, and external professionals, including the auditor, banker and lawyer(s) regarding matters relating to the organization. Communicates with external stakeholders on matters relating to services. Collaborates with other community health providers and government agencies with regards to community needs and new initiatives. Effectively interprets the organization’s financial performance with operational goals. Interviews prospective new employees as and when required. Ongoing contact with employees providing orientation, coaching and support to advance the mission of the organization. Resolves conflicts as required. Ensures correct practices are being used, analyzes and problem-solves issues as they relate to the organization .   Working Conditions Executive Director usually works in an office environment, but the mission of the organization may sometimes take them to non-standard workplaces. Executive Director will on occasion work evenings, weekends, and overtime hours to accommodate activities such as Board meetings and representing the organization at public events.

Overview The Interim Director of Quality, Safety and Performance (QSP) is an inspiring leader who provides strategic, operational, and thought leadership to support Holland Bloorview Kids Rehabilitation Hospital’s mission to create the most meaningful and healthy future for all children, youth and families. As a key partner, the Interim Director supports extraordinary clinical care, continuous process improvement and supports all stakeholders in fostering innovation, education and discovery. The Interim Director works collaboratively with senior leadership, management, clinicians, clients, families, risk management, physicians, nursing, pharmacy and administrative leadership to develop and implement a best-in-class hospital quality, safety and performance reporting program and to ensure regulatory compliance and accreditation. Key Responsibilities Collaborates with hospital leadership to oversee and implement the organization’s quality and patient and employee safety plans Oversees the direct operations of the QSP team and its staff and budget Oversees the hospital risk program, privacy shared role with Sunnybrook Hospital and infection control program Supports the project lead and overall implementation for Caring Safely, advancing the goal of becoming a high reliability organization Supports the hospital and Board of Trustees quality committees and key strategic QSP initiatives Oversees the execution of Accreditation preparation and planning, scheduled for October 2021 Oversees regulatory readiness, quality measurement, public reporting, supports staff and programs in their accountability for achieving performance goals Oversees quality measurement and improvement activities, including methods to track implementation of action plans following but not limited to Accreditation surveys and critical events reviews Oversees reporting and communication of quality improvement initiatives, quality and patient safety awareness, safety culture survey administration and recognition programs Supports capacity building in quality improvement across the organization Participates in root cause analyses and failure mode and effects analyses and debriefings Coordinates closely with clinical information technology and health information management to achieve organizational goals Promotes a culture of safety, high-reliability, patient and staff engagement and performance excellence Develops, evaluates and maintains quality dashboards and performance metrics in partnership with Decision Support Supports and mentors employees of the department and other staff, students and trainees with interest in quality and patient safety Maintains current competency and expertise in quality and patient safety Minimum Knowledge, Skills, and Abilities Master’s degree in health care or related field; MBA or Master’s Health Sciences/Administration preferred 5-7 years relevant hospital operations and management experience 5 years leading quality improvement initiatives in a health care setting Track record for creating a quality and safety improvement culture Working knowledge of one or more process improvement methodologies i.e. SixSigma/Lean Excellent verbal and written communication skills Ability to develop strong working relationships with management and clinical staff Ability to facilitate and motivate diverse teams to work together Excellent analytical and organizational skills Strong ability to manage multiple tasks/projects simultaneously and prioritize competing workload demands Competent in software programs for the analysis and presentation of data To apply, please visit  https://www.hollandbloorview.ca/about-us/working-with-us/current-job-opportunities

POSITION SUMMARY This position is a Unit Weekend Worker in accordance with Article 13.04 of the Central Collective Agreement. Reporting to the Clinical Manager of the Emergency Department, the Registered Nurse is responsible and accountable for conducting emergency mental health assessments including but not limited to assessment of mental status indicators, multiple risk factors, symptom history, and presenting problems. This role requires independent skills at assessment and formulation of complex presenting problems and the ability to work collaboratively as a member of an interdisciplinary team within the CHEO Emergency Department Team as well as with the CHEO Regional Psychiatric Emergency Services for Children and Youth (RPESCY). The nurse will also support triage nurses in the emergency room in the identification and appropriate streaming of patients presenting with mental health emergencies, and will be responsible for referrals to appropriate services for patients who are discharged. The nurse will support the admission process to inpatient psychiatry when the decision for disposition is an admission.  The nurse collaborates with the patient, the family and team members to identify priorities for intervention and develop a plan for problem resolution.  The nurse will also support the activities regarding the planning, implementation and activations of urgent care pathways with community partners. When not working with patients presenting with Mental Health Complaints, the RN will support Care for all Emergency Department Patients in collaboration with the ED Team through their own initiative and as directed by the Care Facilitator or Charge nurse. Duties may include ED assessment and intervention as outlined in ED nursing standards of practice. RESPONSABLITIES Conduct mental health assessments of those children/youth and their families who present to the CHEO Emergency Department in an acute psychiatric crisis. Liaise with the CHEO Emergency Department staff and psychiatry on-call services. Support triage nurses in the ED in the identification and appropriate streaming of patients presenting with mental health emergencies. Work in collaboration with the interdisciplinary team in the identification and referrals to appropriate resources upon discharge from the ED. Provide support in the planning, implementation and activation of Urgent Care Pathways with community partners. This will involve but not limited to carrying the urgent care pager and triaging cases after hours while providing consultation on local resources. Facilitate virtual mental health risk assessments as part of RPESCY. Participate in the implementation of the new ED/MH Model of Care. To work effectively within the ED nursing team to support Assessment and Intervention for ED patient population To support safe and effective flow of patients through the ED at all times To learn and remain up to date with ED nursing standards of care. QUALIFICATIONS Vulnerable Sector Check (Essential) Current Certification of Registration with the College of Nurses of Ontario (Essential) Current CPR Certification  (Essential) Current PALS certification or successful completion of PALS certification within 12 month (Essential) Demonstrated culturally sensitive approach to nursing care (Essential) Minimum 2 years pediatric Emergency experience (Preferred) Experience with pediatric triage (Preferred) Baccalaureate Degree of Nursing (Preferred) Certificate in Mental Health Nursing (Preferred) Minimum of 2-5 years of previous psychiatric nursing experience (Essential) Excellent team work and interpersonal skills (Essential) Knowledge of mental health legislation, treatment modalities and experience with crisis intervention or other appropriate combinations of education and experience, along with the demonstrated knowledge, skills and abilities to perform the duties of the position, may be considered in lieu of stated education and experience. (Essential) Experience with Crisis Intervention (Essential) Demonstrated organizational, time management and coordination skills. (Essential) Demonstrated ability to prioritize multiple competing workload demands and to manage stressful situations effectively. (Essential) Demonstrated excellent critical thinking, communication (verbal & written) and interpersonal skills required. (Essential) Ability to work collaboratively on an interdisciplinary mental health/health team providing emergency based care. (Essential) Demonstrated knowledge of child/youth development, cultural competence, trauma informed care. (Essential) Demonstrated knowledge of and commitment to Family Centred Care required. (Essential) Excellent problem-solving and conflict resolution skills with an ability to work with clients to resolve or stabilize (Essential) Demonstrated awareness of community resources in our region. (Preferred) Demonstrated capacity for coping with challenging clinical situations. (Essential) Demonstrated commitment to professional development and skills. (Essential) Bilingualism (French and English) (Preferred) A working understanding of RNAO Substance Abuse Guidelines and application to Paediatric Mental Health. (Preferred) Should the applicant require any accommodations during the application process please notify Human Resources as per the Accessibility for Ontarians with Disabilities Act.

Provincial Health Services Authority (PHSA) is one of six health authorities in BC and is the only Health Authority in BC with a mandate to provide province-wide support services. PHSA works with BC’s five other geographic health authorities to deliver province-wide solutions that improve the health of British Columbians. PHSA has a unique role in the Canadian and BC health system and has earned a reputation as a global employer of choice with a team of world-class experts. Due to the retirement of the VP, Supply Chain incumbent, an opportunity exists for a new forward-thinking change agent to join and lead this critical portfolio. With approximately 1,000 employees located across the province, Supply Chain manages over $2 billion in total annual spending on behalf of all six BC health authorities. Supply Chain staff are located on numerous clients’ sites. The department manages over 3000 contracts and delivers products to a wide range of urban and rural centres across BC. The business is highly complex and leads integrated sourcing, warehousing and logistics, customer service, product standardization, and supply chain performance. Reporting to the Executive Vice President, Commercial Services, the VP, Supply Chain is a member of the PHSA Senior Leadership team and is accountable for ensuring the portfolio’s strategic objectives and operational plans are implemented effectively and efficiently. With a goal of delivering best-in-class service, the new VP will be responsible for optimizing and standardizing this complex service. The ideal candidate is a supply chain executive in the public or private sector in a senior leadership role with experience in a complex, multi-site, multi stakeholder environment. Alternatively, they could bring supply chain consulting experience. The ability to forge build trusting relationships with a wide range of stakeholders, strategically design a best-in-class supply chain service, use data to drive decision making, and creatively problem solve is required. Experience that includes health care, provincial / national scope is beneficial. Located in Burnaby, BC, this is a rare opportunity to provide provincial leadership to a broad and highly impactful portfolio.