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Job Posting #165-25 DEPARTMENT: ADMINISTRATION POSITION LOCATION: OWEN SOUND, ON UNION AFFILIATION: NON-UNION STATUS: FULL-TIME, PERMANENT Reporting to the Vice President Clinical Programs & Quality, Chief Nursing Executive, the Director has operational accountability for the development, management, evaluation, and continuous improvement of quality patient care services within the Cancer Centre, Ambulatory Care (all sites), Dialysis, and Diabetes Programs.  Working in close collaboration with physician leads and other members of the leadership team, the Director provides leadership in the development and implementation of strategies to ensure the delivery of efficient, safe, and high-quality healthcare. This includes oversight of daily operations and the advancement of initiatives aimed at enhancing patient care outcomes and experience. The Director is also responsible for system-wide planning, strategic alignment, and regional collaboration across the continuum of ambulatory services. The Director ensures that care delivery across these diverse outpatient programs is patient-centered, integrated across the system, and aligned with regional and provincial priorities. The Director champions a seamless patient experience across services and sites, fostering operational excellence and a culture of continuous improvement. This role requires a high degree of emotional intelligence, strategic thinking, and an ability to lead in complex environments. A focus on patient-centered care, innovation, evidence-informed practice, and quality improvement is essential. Skills/Abilities/Qualifications Required Regulated healthcare professional with a Bachelor’s degree in Nursing or a related health discipline Master’s degree in a health-related field (preferred) Minimum of 5 years’ experience in progressive leadership roles in acute healthcare settings Knowledge and understanding of oncology, ambulatory care models, and chronic disease management Demonstrated leadership, communication, and interpersonal skills Strong financial and data literacy with ability to analyze and interpret performance trends Experience managing change, quality improvement, and strategic projects Demonstrated commitment to evidence-informed practice, equity, and patient-centred care Proficiency with Microsoft Office Suite and healthcare information systems Valid driver’s license for travel Available for regular assignment of Hospital Administrator on-call responsibilities (assigned on a rotating basis to cover evenings and weekends) Recent satisfactory performance and attendance records Adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence) and ‘LEAD’ Competencies (Lead by example, Empower, Achieve results, Develop others) and a commitment to a safe workplace free of violence and harassment Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes About Us We operate six hospitals in the Grey Bruce region. Our mission is to build healthier communities one patient at a time.  We have 1,900 dedicated and compassionate staff and over 150 physicians who work together delivering excellent patient care to residents and visitors across Grey Bruce. Our Regional Hospital in Owen Sound is the largest of our sites, and offers a full range of specialty services, including complex surgeries, total joint replacements, cancer surgeries, MRI and CT diagnostic services. Across the six hospitals, we have more than 100,000 patient visits per year.  Our rural hospitals in Lion’s Head, Markdale, Meaford, Southampton and Wiarton offer a wide range of primary and ambulatory care services and all have 24/7 Emergency departments, lab and x-ray. How to Apply In order to be considered for this position, please submit a cover letter and resume to the Human Resources department using the URL provided. Thank you for your interest in employment at Brightshores Health System. We have many exciting opportunities available. Brightshores values diversity – in backgrounds and experiences. We foster and support a diverse and inclusive workplace that reflects the communities we serve. We welcome all applications to help build the future of healthcare. Please notify Human Resources of any accommodation needs you may have during the recruitment and selection process. Only those applicants selected for an interview will be contacted.  

Executive Director, Youth Wellness Hubs Ontario (YWHO) Location: Centre for Addiction and Mental Health, Toronto, On Youth Wellness Hubs Ontario (YWHO, www.youthhubs.ca ) is a network of 32, integrated youth services networks that currently operate youth hubs in over 40 communities, where young people ages 12 to 25 years have access to low-barrier, youth-centred, community-based mental health and wellness services. YWHO engages youth, family members, service providers, and other partners through a co-creation process, enhancing the relevance, acceptability and youth friendliness of services. The hubs are provincially-consistent in core features and locally led and adapted to offer and connect to a range of evidence-based services—mental health care, substance use health services, primary care, education, employment, housing, peer support, family support and care navigation—in youth-friendly spaces. Our commitment to health equity and social justice drives us to confront disparities, and address the social determinants of health for youth facing the greatest barriers. As a Learning Health System, YWHO rigorously evaluates outcomes to refine and implement best practices that improve mental health, substance use health and other health and wellness outcomes. We value collaboration and partnership, working cooperatively as a provincial network of backbone staff, youth, families, and service providers. Together, we work to address gaps in services, share knowledge, and improve how we collaborate to achieve our shared vision of improved outcomes with and for youth. Accountability and integrity guide every action we take, ensuring transparency, responsible use of resources, and consistent delivery of the YWHO model. We embrace innovation and courageously work toward transforming Ontario’s mental health and substance use system for youth. The Centre for Addiction and Mental Health (CAMH) is Canada's largest mental health teaching hospital and one of the world's leading research centres in its field. CAMH is fully affiliated with the University of Toronto and is a Pan American Health Organization/World Health Organization Collaborating Centre. With a dedicated staff of more than 5,000 physicians, clinicians, researchers, educators and support staff, CAMH offers outstanding clinical care to more than 38,000 patients each year. The organization conducts groundbreaking research, provides expert training to health care professionals and scientists, develops innovative health promotion and prevention strategies, and advocates on public policy issues at all levels of government. And through our Foundation, we're working to raise tens of millions of additional dollars to fund new programs and research and augment services. Position Overview: We are currently seeking a visionary and dynamic leader to join us as Executive Director, in a full-time, permanent capacity. This individual will uphold our youth-centred approach, ensuring youth are meaningfully shaping and co-developing services and initiatives that address their needs and that we continue to deliver high-quality services to youth across Ontario. The Executive Director will oversee Provincial Office supports to local program delivery, operational efficiency, strategic planning, partnerships and staff development, working closely with CAMH Senior VP of Public Affairs and Partnerships, YWHO’s Chief Scientific Officer, Provincial Office leadership, YWHO Networks, youth, family members and other key partners to drive the success of this critical initiative.  Key Responsibilities: Champion YWHO's youth-centred vision by ensuring robust engagement practices enabling YWHO to work collaboratively with youth and families to co-develop inclusive and impactful strategies and services. Drive the implementation of innovative, evidence-based practices and clinical services aligned with health equity and social justice principles Lead a dynamic and motivated backbone team of Provincial Office staff supporting youth services across Ontario Lead and support 32 YWHO Networks with hubs in over 40 communities across the province, to implement the YWHO model and deliver Integrated Youth Services Collaborate with government and partners to provide effective and equitable youth services and align with broader system transformation in Ontario Work as paired leader with YWHO’s Chief Scientific Officer to support YWHO implementation, evaluation, and research as an Learning Health System Collaborate with young people and families as part of YWHO governance to co-develop strategies and services Engage with hub and system leadership and develop strategic partnerships to drive IYS and system collaboration for YMHSU system. Articulate the long-term vision and strategic direction for YWHO in partnership with youth and family advisories, YWHO Chief Scientific Officer and the provincial YWHO Network, ensuring alignment with YWHO’s mission, values and commitments Assess community needs for program growth and support readiness in communities Build and foster strong partnerships with service providers, provincial organizations and government to address service gaps and leverage shared knowledge, promoting collaboration and partnership across the network. Work collaboratively with other jurisdictions and the Pan-Canadian Integrated Youth Services Collaboration Centre to share knowledge, data and best practice Oversee day-to-day YWHO Provincial Office operations, ensuring efficient service delivery, resource management, accountability to funders, and efficient workplace practices and systems Oversee management of contracts and service agreements related to YWHO operations. Ensure accountability for provincial funding of YWHO networks and initiatives, with integrity and transparency. Qualifications: The successful candidate will have: A Master's degree in a relevant field (e.g., Public Health, Social Work, Healthcare Administration, Business Administration) 7-10 years of experience in senior management roles, with a proven track record of leadership in the health, social services and/or community services sectors. Experience in youth services and/or mental health and substance use health, with a strong commitment to health equity and social justice, addressing disparities and barriers faced by youth. A clinical or health service planning/administration background, ensuring expertise in relevant systems and practices Experience working collaboratively with government, philanthropy, community partners, youth and families, embodying YWHO’s values. Proven track record of effectively, implementing, leading and scaling a performance- and outcomes-based initiative including specific examples of having developed and operationalized strategies that have led an initiative to the next stage of growth. Extensive knowledge of the best practices in meaningful engagement of youth with lived experience/expertise as well as minimum five years of experience in co-designing and implementing projects/initiatives with young people and family members. Demonstrated experience engaging marginalized communities, youth, and families with lived experience of racism and other intersecting forms of oppression in a mental health/substance use health context. Deep knowledge of, and experience applying, principles and practices of Indigenous engagement in the development of projects and partnerships, including demonstrated knowledge of First Nations, Inuit and Métis communities, cultures, perspectives and health service providers within Ontario and a demonstrated commitment to TRC and OCAP in youth mental health service and data activities. Strong public relations skills to support initiative fundraising and build relationships across diverse philanthropic partners Exceptionally strong written and verbal communication skills; a persuasive and passionate communicator capable of engaging various audiences and multidisciplinary teams. Past success working with Executive Leaders and/or a Board of Directors, with the ability to cultivate strategic relationships Committed to learning health systems approach, continuous quality improvement, program implementation, and data-driven program evaluation. Excellent organizational management with the ability to coach leaders and staff, manage, and develop high-performance teams, set and achieve strategic objectives, and manage a budget. Bilingualism (English/French/Indigenous language) is an asset, as is fluency in another language. To apply for this outstanding opportunity, please submit your application and related materials to Pamela Colquhoun, Partner and Jim Stonehouse, Partner, via Kathy Luu, Senior Associate ( kluu@boyden.com ). CAMH is strongly committed to diversity within its communities and especially welcomes applications from visible minority group members, women, aboriginal persons, persons with disabilities, members of sexual minority groups and others who may contribute to the further diversification of ideas. CAMH is a Tobacco-Free Organization. CAMH is fully affiliated with the University of Toronto and is a teaching hospital and research institute. As a CAMH employee, you will be expected to actively support CAMH’s teaching and research activities, in addition to supporting the clinical work of the hospital. At CAMH, we strive to be an equitable and inclusive employer. Our commitment to equity is grounded in an institution-wide commitment to achieving a working, teaching, and learning environment that is free of discrimination and harassment. CAMH actively seeks candidates from First Nations, Métis and Inuit, racialized and LGBTQ2S+ communities, women, and people with disabilities (including people who have experienced mental health and substance use challenges). We encourage people from all backgrounds to apply to our positions. We thank all applicants for their interest, however, only those selected for an interview will be contacted. Please inform us if you require accommodations during the interview process.

Land acknowledgement:   Oak Valley Health honours the traditional territory of the closest Indigenous communities, the Chippewas (chi-puh-waas) of Georgina Island and the Mississaugas of Scugog Island. The Haudenosaunee (Ho-de-no-shau-nee) and Anishinaabe (Ah-nishin-ah-beh) have lived, worked and existed on this land from time immemorial. This land is covered by Treaty 13 signed with the Mississaugas of the Credit, and the Williams Treaty signed with many Mississauga and Chippewa bands. We acknowledge that Indigenous Peoples were not asked to share their territory with settler populations and that we are all here as uninvited guests. We acknowledge and thank all generations of Indigenous Peoples across Turtle Island for their commitment, contributions, and protection of the land and its resources.      Who you are: You are an innovative and patient centered individual who provides excellence within their profession You are passionate about improving patient experience and using patient and family feedback to drive quality improvement You are a team player with excellent communication, critical thinking and customer service skills You have vision, flexibility, transparency, honesty and practicality You are organized, accurate, able to multi task and meet deadlines You support the patient experience, your colleagues and others cultural and spiritual beliefs    What we need: Reporting to the VP and Chief Operating Officer and the Chief Communications and Experience Officer, the Director is a valued resource and peer for the broader leadership team across the organization.    Patient Experience The role will provide strategic leadership, management and evaluation of the patient experience portfolio, aligned with the organization’s strategic plan. This will entail responsibility for leading the implementation of the organization’s Patient Experience Plan to strengthen patient experience organization-wide. Reaffirming 'patient experience' as a core business strategy will be the priority, and will call for the development and alignment of systems, processes and structures to support this foundational work.   The Director will work collaboratively with clinical and non-clinical teams, patients, families, and community partners to embed empathy, equity, and excellence into every aspect of care delivery. The role will require superior relationship building skills and significant experience in change management.   Strategy You will guide the execution of our strategic plan, including the development and implementation of corporate strategies, performance metrics, and annual operating plans. Your leadership will ensure that all strategic initiatives, from day-to-day operations to large-scale transformation projects, are executed effectively and aligned with the hospital’s vision for the future.   The Director leads others toward the achievement of project goals through effectively communicating project vision, coordinating resources, advancing priorities, and promoting collaboration and commitment of key stakeholders. The Director supports project work groups and committees and is the key point person for achieving integration of project findings/recommendations.   What Can I Expect to Do? Leads the development and implementation of a corporate approach to promote effective strategy execution and project development and implementation. Establishes structure, processes and practices to prioritize projects with respect to time and resources to support implementation and to monitor and enable timely resource decisions Ensures the effective cascades and implementation of initiatives properly align with corporate priorities. Works with the broader leadership team to facilitate project planning and promote effective project management including collaboration with stakeholders, engagement of appropriate resources, facilitation of project activities, driving goal achievement, monitoring project plans, problem resolution and ensuring key deliverables are achieved within time lines and budget Responsible for all aspects of the Patient Experience improvement effort including coordination of training, development and project management related to service culture change. Champion the voice of patients and families in hospital planning, policies, and decision-making. Collaborate with clinical leaders, frontline staff, and quality teams to co-design improvements that and support patient engagement and co-design work enhance patient satisfaction, communication, and engagement. Oversee the collection, analysis, and reporting of patient feedback Enhance and support patient engagement and co-design work Foster a culture of service excellence through training, coaching, and leadership development. Monitor and report on key patient experience metrics, supporting continuous quality improvement. Engages all levels of the organization in the understanding and implementation of strategy and project execution while supporting the importance of accountability and outcomes Collaborates and partners with internal departments and external stakeholders to advance integration and development of defined strategies Effectively communicate to Senior Management the status of projects, including resources needed to be successful, roadblocks and opportunities, adherence to schedule, and likelihood to meet or exceed goals Deliver presentations summarizing the status of strategic projects to various audiences. Serves as a catalyst for change; actively involved in process and organizational change and development. The Director will work collaboratively with the Communications team and members of the Ontario Health Team to further Oak Valley Health’s community engagement efforts.   What you Bring to OVH: Masters of Business Administration, Health Administration or related degree preferred; More than 7 years of recent, related experience that includes a demonstrated track record of success leading and managing strategic and operational projects and delivering changes within health care A demonstrated passion for, and record of success, in improving patient and family experience in a hospital setting Demonstrated ability to lead people and effectively motivate and influence individuals to complete tasks across a broad organization. Strong knowledge of health system design and understanding of priority issues facing local health system; Highly developed judgment skills combined with tact and diplomacy; Ability to effectively communicate verbally and in writing as necessary to influence all levels of an organization, cross functional areas and externally Proven track record of achieving results that improve the organization and inspire confidence and commitment. Demonstrates a commitment to accountability, professionalism and excellence   Work Schedule: Full-time, Management Position Please note schedules may change due to operational needs.   Compensation: BAND B Hourly Range: $73.80 - $96.31   Who we are: Oak Valley Health is one of Ontario’s leading community healthcare organizations. Across our two hospital sites (Markham and Uxbridge) a Reactivation Care Centre (RCC), a Community Health Centre (CHC), and Hospital-to-Home programs, we provide high quality, patient-centred care to more than 468,000 patients each year. We offer diagnostic and emergency services, and deliver clinical programs in acute care medicine and surgery, addictions and mental health, and childbirth and children’s services. We are also proud to be part of the Eastern York Region North Durham Ontario Health Team (OHT).   Our 542 physicians, 35 midwives, over 3,000 staff and 1,000 volunteers serve patients and families with an Honoured to Care mindset, and are focused on delivering an extraordinary patient experience to the residents of Markham, Whitchurch-Stouffville, Uxbridge and beyond. We are dedicated to providing access to the right care, at the right time, in the right place by the right people and at the right cost.    Oak Valley Health Equity, Diversity, Inclusion and Belonging statement  Oak Valley Health takes pride in serving some of Canada’s most diverse communities. We are committed to fostering an environment of equity and inclusivity where every person can work and receive care safely, openly and honestly. All qualified applicants will receive consideration and we encourage applications from Indigenous peoples, members of LGBTQ2+ communities, members of racialized groups, persons with disabilities, and all others who may contribute to the further diversification of Oak Valley Health. Furthermore, Oak Valley Health is committed to meeting the needs of all individuals in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. Should you require accommodations during the recruitment and selection process, please contact Human Resources.   We are honoured to be recognized as one of Forbes Canada's Best Employers for Diversity. We ranked within the top 150 organizations across the country.  Learn more about our commitment to EDIB . 

Medical Affairs  at Unity Health Toronto strives to be a caring, trusted and respected source of support and service to credentialed staff and medical leadership. Medical Affairs supports the recruitment and retention of top-quality medical staff and fosters an open, accessible and welcoming environment that strives for equity and embraces, respects and values differences.  Medical Affairs acts as a professional affairs body and strategic partner to physicians and organization. We are currently seeking a motivated and experienced Senior Medical Staff Liaison & Credentialing Advisor to join our team. In this position you will have the opportunity to use your extensive knowledge and expertise to help us develop, implement, and maintain an innovative and strategic approach to Medical Affairs that will meet the current and future needs of Unity Health Toronto. Reporting to the Director, Medical Affairs, the Senior Medical Staff Liaison & Credentialing Advisor has the overall responsibility for the credentialing of all Medical, Dental and Midwifery Staff across Unity Health inclusive of appointment, annual re-appointments, cross-appointments, temporary privileges and advising on such. The successful candidate will  champion strategies between multiple stakeholders and liaise with and support Unity Health Toronto credentialed staff and medical leadership while facilitating administrative processes in the medical affairs department. We are looking for an individual who will  be able to keep up with rapid change, has strong interpersonal skills, and is willing to take on new challenges. KEY DUTIES AND RESPONSIBILITIES: Manages the credentialing process for Professional Staff, and supports the reappointment process for Professional Staff which includes ensuring all  credentialing activities conform to the Public Hospitals Act (PHA), Unity Health Toronto Credentialed Staff Bylaws and obey all governing legal requirements; Acts as quality assurance for the organization, ensuring all credentialed staff are properly licensed and certified and are not in violation of any professional conduct requirements; Maintains responsibility for ensuring the accuracy and completion of all requirements of the above processes and that acceptable and legitimate documentation is submitted; Facilitates the process for new medical staff recruits, serving as a contact for all Department Chiefs and Division Heads to advise of credentials policies/procedures; Provides advice and assistance to all Hospital areas with respect to specific privileges, physician information, credentialing process and policy; Make continuous quality improvements and efficiencies in order to enhance and streamline the credentialing process; Participates in the creation and delivery of innovative presentations and education sessions; Participates in the planning and implementation of key projects, as directed by the Director, Medical Affairs; Supports the implementation of change management plans that maximize credentialed staff engagement, ensuring smooth adoption of changes impacting professional staff and the organization; Coordinates the development of formal reports and communications to the credentialed staff, MAC Executive and MAC meetings as required; Supports the development and monitoring of policies and protocols including credentialing practices that impact credentialed staff; Supports Medical Advisory Committee (MAC) and MAC Executive committee; Sits on the MAC Executive/Credentialing Committee to bring forward new credentialed staff appointments and  discuss current credentialing issues and concerns; Creates and implements internal notification systems of all new staff and/or changes in privileges, to enable new staff or temporary staff to function within the Hospital Lead site contact and administrator of Clinician Management and Reappointment System (CMaRS); QUALIFICATIONS: U niversity degree in related field; Master’s degree preferred; Knowledge of College of Physician & Surgeons of Ontario (CPSO) licensing requirements Knowledge and experience interpreting credentialed staff-related legislation including the Public Hospitals Act; Credentialed staff recruitment experience in a hospital required (large, academic, and/or community hospital preferred) ; Strong interpersonal skills and ability to work as a team player Knowledge and experience with CMaRS or physician database applications and applicant flow tracking Knowledge of credentialing processes, by-laws, and regulations as per the PHA Subject matter expert on project-related initiatives with respect to credentialing Demonstrated ability to maintain confidentiality of privileged staff personal data Proven experience in health care including customer service, customer relationship management, and customer satisfaction Well-developed negotiation and conflict management/resolution skills Strong communication skills and extremely high level of tact and diplomacy Ability to navigate difficult situations, various personalities, and ability to mediate complex situations Ability to establish effective working relationships, both external and internal Ability to handle competing priorities and maintain organization of workflow Demonstrated ability to maintain a fast work pace and manage multiple priorities with strict deadlines while maintaining a positive attitude Well-developed organizational and time management skills Ability to take initiative, work independently, and bring assignments to successful conclusion Ability to work with a variety of staff, management and leadership levels Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.