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Job Posting #165-25 DEPARTMENT: ADMINISTRATION POSITION LOCATION: OWEN SOUND, ON UNION AFFILIATION: NON-UNION STATUS: FULL-TIME, PERMANENT Reporting to the Vice President Clinical Programs & Quality, Chief Nursing Executive, the Director has operational accountability for the development, management, evaluation, and continuous improvement of quality patient care services within the Cancer Centre, Ambulatory Care (all sites), Dialysis, and Diabetes Programs.  Working in close collaboration with physician leads and other members of the leadership team, the Director provides leadership in the development and implementation of strategies to ensure the delivery of efficient, safe, and high-quality healthcare. This includes oversight of daily operations and the advancement of initiatives aimed at enhancing patient care outcomes and experience. The Director is also responsible for system-wide planning, strategic alignment, and regional collaboration across the continuum of ambulatory services. The Director ensures that care delivery across these diverse outpatient programs is patient-centered, integrated across the system, and aligned with regional and provincial priorities. The Director champions a seamless patient experience across services and sites, fostering operational excellence and a culture of continuous improvement. This role requires a high degree of emotional intelligence, strategic thinking, and an ability to lead in complex environments. A focus on patient-centered care, innovation, evidence-informed practice, and quality improvement is essential. Skills/Abilities/Qualifications Required Regulated healthcare professional with a Bachelor’s degree in Nursing or a related health discipline Master’s degree in a health-related field (preferred) Minimum of 5 years’ experience in progressive leadership roles in acute healthcare settings Knowledge and understanding of oncology, ambulatory care models, and chronic disease management Demonstrated leadership, communication, and interpersonal skills Strong financial and data literacy with ability to analyze and interpret performance trends Experience managing change, quality improvement, and strategic projects Demonstrated commitment to evidence-informed practice, equity, and patient-centred care Proficiency with Microsoft Office Suite and healthcare information systems Valid driver’s license for travel Available for regular assignment of Hospital Administrator on-call responsibilities (assigned on a rotating basis to cover evenings and weekends) Recent satisfactory performance and attendance records Adherence to Brightshores ‘CARE’ Behaviours (Collaboration, Accountability, Respect, Excellence) and ‘LEAD’ Competencies (Lead by example, Empower, Achieve results, Develop others) and a commitment to a safe workplace free of violence and harassment Advocates and supports a culture of patient safety and demonstrates an understanding of how the department service and assigned responsibilities contribute to overall patient safety at Brightshores through patient safety knowledge, skills and attitudes About Us We operate six hospitals in the Grey Bruce region. Our mission is to build healthier communities one patient at a time.  We have 1,900 dedicated and compassionate staff and over 150 physicians who work together delivering excellent patient care to residents and visitors across Grey Bruce. Our Regional Hospital in Owen Sound is the largest of our sites, and offers a full range of specialty services, including complex surgeries, total joint replacements, cancer surgeries, MRI and CT diagnostic services. Across the six hospitals, we have more than 100,000 patient visits per year.  Our rural hospitals in Lion’s Head, Markdale, Meaford, Southampton and Wiarton offer a wide range of primary and ambulatory care services and all have 24/7 Emergency departments, lab and x-ray. How to Apply In order to be considered for this position, please submit a cover letter and resume to the Human Resources department using the URL provided. Thank you for your interest in employment at Brightshores Health System. We have many exciting opportunities available. Brightshores values diversity – in backgrounds and experiences. We foster and support a diverse and inclusive workplace that reflects the communities we serve. We welcome all applications to help build the future of healthcare. Please notify Human Resources of any accommodation needs you may have during the recruitment and selection process. Only those applicants selected for an interview will be contacted.  

Medical Affairs  at Unity Health Toronto strives to be a caring, trusted and respected source of support and service to credentialed staff and medical leadership. Medical Affairs supports the recruitment and retention of top-quality medical staff and fosters an open, accessible and welcoming environment that strives for equity and embraces, respects and values differences.  Medical Affairs acts as a professional affairs body and strategic partner to physicians and organization. We are currently seeking a motivated and experienced Senior Medical Staff Liaison & Credentialing Advisor to join our team. In this position you will have the opportunity to use your extensive knowledge and expertise to help us develop, implement, and maintain an innovative and strategic approach to Medical Affairs that will meet the current and future needs of Unity Health Toronto. Reporting to the Director, Medical Affairs, the Senior Medical Staff Liaison & Credentialing Advisor has the overall responsibility for the credentialing of all Medical, Dental and Midwifery Staff across Unity Health inclusive of appointment, annual re-appointments, cross-appointments, temporary privileges and advising on such. The successful candidate will  champion strategies between multiple stakeholders and liaise with and support Unity Health Toronto credentialed staff and medical leadership while facilitating administrative processes in the medical affairs department. We are looking for an individual who will  be able to keep up with rapid change, has strong interpersonal skills, and is willing to take on new challenges. KEY DUTIES AND RESPONSIBILITIES: Manages the credentialing process for Professional Staff, and supports the reappointment process for Professional Staff which includes ensuring all  credentialing activities conform to the Public Hospitals Act (PHA), Unity Health Toronto Credentialed Staff Bylaws and obey all governing legal requirements; Acts as quality assurance for the organization, ensuring all credentialed staff are properly licensed and certified and are not in violation of any professional conduct requirements; Maintains responsibility for ensuring the accuracy and completion of all requirements of the above processes and that acceptable and legitimate documentation is submitted; Facilitates the process for new medical staff recruits, serving as a contact for all Department Chiefs and Division Heads to advise of credentials policies/procedures; Provides advice and assistance to all Hospital areas with respect to specific privileges, physician information, credentialing process and policy; Make continuous quality improvements and efficiencies in order to enhance and streamline the credentialing process; Participates in the creation and delivery of innovative presentations and education sessions; Participates in the planning and implementation of key projects, as directed by the Director, Medical Affairs; Supports the implementation of change management plans that maximize credentialed staff engagement, ensuring smooth adoption of changes impacting professional staff and the organization; Coordinates the development of formal reports and communications to the credentialed staff, MAC Executive and MAC meetings as required; Supports the development and monitoring of policies and protocols including credentialing practices that impact credentialed staff; Supports Medical Advisory Committee (MAC) and MAC Executive committee; Sits on the MAC Executive/Credentialing Committee to bring forward new credentialed staff appointments and  discuss current credentialing issues and concerns; Creates and implements internal notification systems of all new staff and/or changes in privileges, to enable new staff or temporary staff to function within the Hospital Lead site contact and administrator of Clinician Management and Reappointment System (CMaRS); QUALIFICATIONS: U niversity degree in related field; Master’s degree preferred; Knowledge of College of Physician & Surgeons of Ontario (CPSO) licensing requirements Knowledge and experience interpreting credentialed staff-related legislation including the Public Hospitals Act; Credentialed staff recruitment experience in a hospital required (large, academic, and/or community hospital preferred) ; Strong interpersonal skills and ability to work as a team player Knowledge and experience with CMaRS or physician database applications and applicant flow tracking Knowledge of credentialing processes, by-laws, and regulations as per the PHA Subject matter expert on project-related initiatives with respect to credentialing Demonstrated ability to maintain confidentiality of privileged staff personal data Proven experience in health care including customer service, customer relationship management, and customer satisfaction Well-developed negotiation and conflict management/resolution skills Strong communication skills and extremely high level of tact and diplomacy Ability to navigate difficult situations, various personalities, and ability to mediate complex situations Ability to establish effective working relationships, both external and internal Ability to handle competing priorities and maintain organization of workflow Demonstrated ability to maintain a fast work pace and manage multiple priorities with strict deadlines while maintaining a positive attitude Well-developed organizational and time management skills Ability to take initiative, work independently, and bring assignments to successful conclusion Ability to work with a variety of staff, management and leadership levels Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.