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Company description One of Canada's Best Diversity Employers and Greater Toronto's Top Employers for many consecutive years, William Osler Health System (Osler) provides a safe and supportive health care network to grow your career. Osler is nationally recognized for its commitment to patient safety and is Accredited with Exemplary Standing, the highest rating a Canadian hospital can receive. As a major Ontario hospital system, and home to some of the biggest specialty and emergency departments in the country, Osler serves the 1.3 million residents of Brampton, Etobicoke and surrounding communities. We are proud to offer you incredible exposure to best-in-class health care delivery and challenging hands-on opportunities to stay at the top of your game. A hospital system built for and by the community, we continue to expand our services to meet the needs of a growing population, creating opportunities for increased hands-on skills development, cross-department training and promotional opportunities. Guided by our accomplished senior leadership team, together we are driving our vision of patient-inspired health care without boundaries. At Osler, we invest in careers that go beyond where health care professionals like you can achieve their goals and find deep personal and professional fulfillment. Join our team today! Job description The Senior Medical Lab Technologist reports to the Clinical Services Manager, Laboratory Medicine and works under the supervision of the Charge Technologist, Pathology and Medical Authority for Pathology for day-to-day tasks/duties. Accountabilities: Performs all front-line technical functions, operation and maintenance protocols, quality assurance and quality control procedures; monitors for compliance Designate for Charge Technologist/supervisor; resource for front-line staff Act as subject matter expert and technical resource for staff Collaborates with peers, direct supervisors, professional leader and quality manager; using the organizational reporting structure to address conflict and develop solutions prior to escalation Participates in the development and review of technical procedures Maintains strong working knowledge of current technical methodologies, performance standards and evidence-based practice Actively involved in the inventory management process; orders product, ensures stock rotation, identifies and reports non-conformances (e.g. unacceptable, expired or discarded products) Monitors for compliance to policies and procedures; coaches, educates and trains as required Monitors and reallocates resources to meet performance expectations and operational needs Participates in process validations and qualification protocols for laboratory equipment, reagents and supplies Coordinates technical and safety training for staff; ensures hazardous tasks lists are current and communicated Provides input to staff performance appraisals Enters non-captured service and non-service recipient workload units Participates the management and reporting of EQA testing Manages workload effectively and efficiently; identifies, reports and solves problems, meets deadlines and prioritizes Follows departmental policies, processes and procedures in accordance with established regulatory and accreditation standards Participates in the investigation, corrective action and follow-up for all non-conformances; discordant results, complaints, employee incident reports Evaluates episodes leading to withholding of results; performs look back trace back procedures, implements corrective actions; authorizes the resumption of testing and releasing of results Attend meetings and delivers departmental huddles as required Accountable for meeting deadlines when completing action items, skills assessments and other technical projects Job qualifications Graduate of an accredited medical laboratory technology program or equivalent education Must be registered with the College of Medical Laboratory Technologists of Ontario Minimum three years experience as a laboratory technologist required Experience with hospital information systems, laboratory information systems and Paradigm document control software required Excellent interpersonal and communication (verbal and written) skills Demonstrated leadership skills and ability to mentor and coach staff; strong conflict resolution skills Management and supervisory courses an asset Proven skills and competence in departmental policies, processes and procedures Experience in developing policies, processes and procedures, duties and responsibilities Working knowledge of departmental budgets and schedules an asset Experience coordinating workflow and prioritizing in a fast-paced environment Demonstrate excellence in organization and time management skills to meet deadlines Demonstrate mature judgment and initiative and ability to effectively problem solve Strong ability to multitask, be assertive, flexible and responsive to conflicting priorities Must possess strong motivation skills as well as being self-motivated Ability to work independently or as part of a multi-disciplinary team environment Excellent computer knowledge and skills Excellent attendance and punctuality record Ability to work and travel between all Osler sites Must demonstrate Osler's Values of Respect, Excellence, Service, Compassion, Innovation and Collaboration Additional information Hours: Currently Days/Evenings/Nights, including weekends and statutory holidays (subject to change in accordance with operational requirements) This position is eligible for the Employee Referral Reward Program. Some conditions may apply. HOOPP Pension Plan: Secure Your Future with Osler When you join Osler, you're not just starting a job; you're investing in your future. As part of the Healthcare of Ontario Pension Plan (HOOPP), one of Canada’s most reliable and rewarding pension plans, you’ll enjoy peace of mind knowing you have a plan in place for your retirement. With Osler contributing $1.26 for every dollar you invest, you’re building a strong foundation for a comfortable retirement. With HOOPP, you can count on a steady, guaranteed monthly income for life. Discover more about how you can secure your financial future   here . SALARY: Minimum: $42.26 per hour Maximum: $53.30 per hour Please note this non-union position will become part of the OPSEU bargaining unit in late 2025. Osler values inclusivity and diversity in the workplace. We welcome and encourage applicants from diverse backgrounds. We are committed to providing accessible employment practices that are in compliance with the Accessibility for Ontarians with Disabilities Act. If you require an accommodation at any stage of the recruitment process, please notify Human Resources at   human.resources@williamoslerhs.ca . While we thank all applicants, only those selected for an interview will be contacted. Any information obtained during the course of recruitment will be used for employment recruitment purposes only, and not for any other purpose.

Position: Clinical Manager, Laboratory Quality, Safety and Point of Care Testing Status:   Permanent Full Time Department:   Laboratory Management Posted Date: Wednesday February 26, 2025 – Friday March 21, 2025 @ 11:59pm EST Base Rate: $115, 450.00 -$173,170.00 (salary band placement commensurate with experience) A New Kind of Health Care for a Healthier Community. That’s our mission at Trillium Health Partners (THP), one of the largest community-based acute care facilities in Canada.  Comprised of the Credit Valley Hospital, the Mississauga Hospital, and the Queensway Health Centre, along with several satellite locations, THP serves the growing and diverse populations of Mississauga, West Toronto, and surrounding communities, and is a teaching hospital affiliated with the University of Toronto. If you are passionate about your career, motivated to improve the health of the community, and committed to excellence, quality, and patient safety consider joining our Better Together team! Job Description: The Laboratory Medicine and Genetics (LMG) program is a large, complex program that operates across 4 sites and encompasses a range of modalities, including biochemistry, microbiology, hematology, transfusion medicine, flow cytometry, anatomical pathology, specimen collection services, as well as a regional genetics program. Over 6,000,000 tests are performed annually with more than 2,000 specimens arriving daily. A continually expanding Point-of-Care Testing (POCT) program is supported under the umbrella of a robust Laboratory Quality Management System. The program supports an active learning environment with learners in all roles.  We are looking for a strong leader who has a proven track record in collaboration, people engagement and decision-making.  You will lead and manage all aspects of the program’s quality management, laboratory safety and point of care programs including developing and administering the programs, facilitating change, mitigating risk and improving patient safety.  You will also provide leadership in the coordination, evaluation and continuous improvement of program activities and collaborate in the development of the program strategic and operational plans.  Leadership Responsibilities:  As part a member of the laboratory leadership team, collaborates with an inter-professional team in the development and planning of key strategic and operational initiatives. Manage the design, implementation, maintenance, reporting and improvement of the quality management system  Oversee all risk management/patient safety issues for the program including incident reporting, risk mitigation and patient safety improvement.  Plan, lead and manage the program quality improvement program to ensure ongoing improvement of systems and processes that add value and maximize effectiveness and efficiency.  Oversee planning for integration of and compliance to regulatory/accreditation requirements across the program.  Plan, organize and manage internal and external assessments  Provide quality management education for staff and management that facilitates integration, change and professional development.  Scan environment, evaluate service performance and make recommendations to lab management regarding best practice, industry trends, customer needs and planning.  Provide counsel to lab director/managers/supervisors/physicians regarding quality management and risk management issues. Leads the program’s Laboratory Safety and Point of Care Testing teams and supports the ongoing partnerships to ensure an effective Laboratory Information System.  Emotional intelligence, strong communication and leadership skills  Key Qualifications:  Baccalaureate degree in a health-related discipline and/or member in good standing of the College of Medical Laboratory Technologists of Ontario (CMLTO) Three years of formal or informal leadership experience, and at least 5 years relevant experience in a hospital or clinical laboratory setting Proven leadership and management skills including: critical and innovative thinking, problem solving, decision making, and managing projects and change Strong initiative with the ability to formulate long range goals and objectives  Emotional intelligence, strong communication and leadership skills  Strong business management skills (strategic planning, budgeting, resource allocation, coordinating, managing projects and analytics) Proven experience in leading collaboratively with physician partner(s) Knowledge of relevant legislation, accreditation requirements and best practice guidelines required. Examples include Accreditation Canada Diagnostics (ACDx), Accreditation Canada, ISO 15189, ISO 15190, etc. Completion or active continuing education in quality management systems, LEAN Six Sigma and/or other safety or quality improvement courses, preferred.  Ability to function effectively and lead during periods of rapid change and transition  Registrations/Membership Requirements:  CMLTO or Regulated Health Professional Quality Management Professional Registration (recognized quality organization, e.g. ASQ) preferred Position Location and Travel:   Travel between all sites of Trillium Health Partners is required.    Notes to applicants:  If you do not see yourself fully reflected in every job requirement listed on this posting, we still encourage you to reach out and apply. Research has shown candidates from underrepresented groups often only apply when they feel 100% qualified. We encourage applicants who are members of groups that have been marginalized on any grounds enumerated under the Ontario Human Rights Code to consider this opportunity. Trillium Health Partners is an equal opportunity employer committed to fostering a healthy, safe and respectful environment for healing, based on our values compassion, excellence and courage.  To be Better Together, we commit to fostering a respectful workplace culture that promotes a safe and supportive environment for everyone who provides care, supports caregiving, receives care or visits the hospital. In accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code, Trillium Health Partners will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.  Applicants must be eligible to work in Canada. We would like to thank all applicants for their interest in this position, however, only those selected for an interview will be contacted. Trillium Health Partners is recognized under the French Language Services Act. As a condition of employment, we require all staff to be fully vaccinated for COVID19, in addition to other vaccinations required by the Public Hospitals Act.