Roberts Smart Centre
THE OPPORTUNITY
The Roberts Smart Centre (RSC) is seeking a passionate, people centred, and forward-looking leader as its next Executive Director (ED). A community builder who is committed to advancing RSC’s mission of delivering safe, high-quality, trauma-informed mental health services for children and youth, the ED will play a critical role in strengthening culture, expanding partnerships, optimizing service utilization, and securing the resources required to meet growing community need.
Reporting to the Board of Directors and leading a skilled and committed management team that supports over 120 professional and front-line staff, the new Executive Director will be accountable for the overall leadership, sustainability, and performance of the organization. As RSC enters a period of transition and opportunity, including the building of a new facility and evolving system expectations, the ED will lead efforts to strengthen internal capacity, enhance operational effectiveness, and foster a strong organizational culture, while advancing external partnerships and initiatives that create conditions for sustained success.
Strategically minded, collaborative, and impact-focused, the ED will partner with the Board to define direction and shape the organization’s next strategic plan. Building on past successes and with an eye to future growth and development, this is a commitment to design programs, services, and partnerships that drive meaningful and lasting change for the young people RSC has been serving for over 50 years.
The Executive Director will lead with a collaborative and inclusive approach, supporting and developing staff while fostering a strong, integrated team culture. As a champion of diversity, equity, and inclusion, the ED will cultivate an environment where people of all individuals feel safe, supported, and empowered.
An experienced non-profit leader, the successful candidate will bring a strong foundation of external relations with demonstrated success creating and promoting partnerships and alliances. The ED will strategically build and strengthen relationships with partners across the mental health sector including hospitals, children’s aid and family services, government and sector networks, community-based organizations, lead agencies, and all those supporting children, youth, and families across Ottawa and Ontario.
ABOUT ROBERTS SMART CENTRE
The Roberts/Smart Centre (RSC) is an accredited, intensive treatment centre and the only bilingual tertiary mental health provider in Ontario. We are committed to empowering youth facing severe psychosocial challenges, often serving as their last line of defense after navigating numerous other services.
With over 50 years of experience, our comprehensive, trauma-informed approach includes school-based programs, community support, live-in treatment, and specialized anti-human trafficking initiatives. At RSC, we strive to foster resilience and support young people to forge their paths to success.
Roberts Smart Centre’s story began in 1973, when Dr. C.A. Roberts and Mr. R.S. Smart, joined forces and founded the Ottawa Carleton Regional Residential Treatment Centre for the Ottawa Health Region.
The Centre quickly expanded and now operates:
Secure Treatment Facility
Two Open Live-In Treatment programs in a home setting
School-based Mental Health and Day Treatment programs in schools across Eastern Ontario
The Roberts/Smart Academy, a fully accredited private school
CORATH (anti-human trafficking initiative)
Therapeutic Camping and Outdoor Treatment
Community Reintegration program
Programs for families
Renamed the Roberts/Smart Centre in 1997, we provide treatment to youth from across Ontario dealing with complex mental health and behavioural challenges in a welcoming, supportive, and safe environment. Our multi-disciplinary team includes psychiatrists, occupational therapists, clinicians, nurses, pharmacists, and child and youth counsellors who have special training in trauma-informed, client-centered, therapeutic crisis Intervention, and collaborative problem-solving.
Our approach to mental health treatment is strengths-based, trauma-informed, and person-centered. Through our programs and services, we help youth to recover and heal through treatment, education, and life-skills development.
After a detailed review of our care, governance, and safety standards, RSC achieved reaccreditation through 2029 by the Canadian Centre for Accreditation. For youth and families, this means knowing that the services they receive meet the highest standards of safety and quality. Accreditation also connects us with other accredited organizations across Ontario, giving us the chance to share knowledge and strengthen the care that young people depend on.
OUR MISSION
The Roberts/Smart Centre is a tertiary provider and provincial leader in the delivery of inclusive, community-based, individualized treatment and clinical services in both official languages to improve the lives of youth and their families from across Ontario living with complex mental health and behavioural needs.
OUR VISION
We envision a future in which youth with complex mental health and behavioural challenges receive innovative, highest quality, progressive and supportive treatment - when they need it and in the way they need it - to help them heal, learn, grow and live their full potential.
OUR VALUES
Strength-based
Individualized opportunity for youth
Respect and collaboration
Commitment to service excellence
Cultural safety and sensitivity, inclusivity, and diversity
Excellence in governance
PROGRAMS & SERVICES
Secure Treatment Facility
Our Secure Treatment program is an intensive, live-in treatment option for youth ages 12-18 dealing with complex mental health and behavioural issues. Admission to our Secure Treatment Facility in Ottawa requires a court order and is open to youth from all over Ontario.
RSC is working with the Ministry of Health and the Health Capital Investment Branch team to continue to move forward plans for a new Secure Treatment Facility. This work aligns with the Provincial initiative to expand intensive services for youth with mental health challenges. This future space will give young people a modern, therapeutic environment designed to support healing and growth. It represents an important step toward ensuring that youth have the right setting to build skills, find stability, and prepare for brighter futures.
Open Live-In Treatment Centre
The Centre operates two open live-in programs for youth with mental health concerns. These programs are in urban homes in Ottawa. They exist to provide care in both official languages for those youth whose difficulties require treatment on a 24-hour basis. The program capitalizes on the “in-residence” component of intervention in providing a therapeutic milieu and programs related to lifestyle, education, and recreation.
Day Treatment Program
Day treatment provides youth with a therapeutic, structured, meaningful, and directed learning program. As these programs address the academic needs of the youth, they simultaneously provide support to the treatment plan of the student.
Roberts/Smart Academy
The Roberts/Smart Academy is open to youth aged 12-18, who come from Ottawa or elsewhere in the province, with mental health and behavioural needs that exceed what a traditional school setting could provide.
School-Based Mental Health
The RSC provides mental health services in local high schools through the School-Based Mental Health program. These services provide individualized, youth-driven support to teens within the school setting as well throughout the summer months where needed. Services provided focus on prevention, reduction, and support for mental health challenges.
Caregiver and Family Education and Support
Counsellors offer a family support group along with teaching an innovative, compassionate, and proven approach, called Collaborative Problem Solving (CPS) that helps with understanding and supporting youth. Learning side-by-side with other caregivers and parents provides an optimum setting to shift understanding and learn a new ways of working with their child.
CORATH - Empowering Youth Experiencing Human Trafficking.
Creating Opportunities and Resources Against the Trafficking of Humans (CORATH) is a community program for youth aged 12 to 24 who have been or are at risk of being trafficked, notably through sexual exploitation.
2024-2025 RSC by the Numbers
At the Roberts/Smart Centre, our financial decisions reflect our values and our deep commitment to youth. We continued to direct our resources toward what matters most: supporting young people on their path to healing. As a result, our greatest investment remains in people. From front-line staff to clinical professionals and specialized teams, it is their care, expertise, and compassion that drive meaningful change. Prioritizing salaries, benefits, and professional supports is not just a financial choice - it is a recognition that our staff are the foundation of everything we do.
ADDITIONAL INFORMATION
About Roberts Smart Centre
2024-2025 Annual Report
2019-2024 Strategic Plan
Ways to Give
Day Treatment Programs
CORATH
Roberts Smart Academy
School-Based Mental Health Programs
Secure Treatment
Open Live-In
News
KEY DUTIES AND RESPONSIBILITIES
Strategy, Growth & System Leadership
Working closely with the Board of Directors and the Senior Leadership Team, lead the development and execution of multi year strategic and service plans that position RSC for sustainable growth and impact.
Identify and advance growth opportunities, service transformations, and new models of care (e.g., virtual services, and capital planning).
Anticipate and respond to emerging community and system needs, including increasing demand for child and youth mental health services.
Ensure RSC’s programs, capacity, and infrastructure are aligned with regional and provincial system priorities.
Governance & Board Relations
Maintain a strong, transparent, and productive relationship with the Board of Directors.
Provide timely, accurate, and strategic reporting on organizational performance, risks, finances, and emerging issues.
Support Board committees and ensure alignment with governance policies, by laws, ONCA, CRA and other regulatory requirements, and best practices.
Service Performance, Quality & Accountability
Accountable for the delivery of safe, effective, and high-quality services in compliance with applicable legislation and standards, in partnership with the leadership and clinical/program teams.
Oversee serious occurrence management, trend analysis, and continuous quality improvement practices.
Maintain accreditation readiness and fidelity to evidence informed service models.
Work with senior leaders to address operational barriers to service access, including improving referral pathways and maximizing service utilization.
People, Culture & Leadership
Lead and model a healthy, accountable, and respectful organizational culture grounded in trust, transparency, and collaboration.
Provide strong people leadership in a complex environment with a long organizational history and evolving relationships.
Ensure the continued development and support of a cohesive, collaborative, effective and high-performing senior leadership team in relation to successfully meet strategic and annual operating objectives.
Empower and support clinical, program, and operational leaders to succeed in their areas of expertise.
Oversee workforce planning, recruitment, talent development, performance management, and succession planning.
Ensure effective staff assessment and individual and team performance.
Promote psychological health and safety, ensure all required HR legislation and policy requirements are met and constructive labour management relations.
Partnerships, Funding & External Relations
Build and sustain strong partnerships with hospitals, schools, child welfare, youth justice, primary care, funders, and community organizations to support coordinated access to care.
Act as a primary external representative and relationship builder for RSC with government, funders, donors, and system partners. Attend and participate in external meetings, groups, and networks that support RSC’s growth and profile in the sector.
Provide the leadership and long-term vision required to build capacity, ensure sustainability and increase RSC’s ability to diversify and increase revenue.
Support revenue development efforts, including government funding relationships, grants, philanthropy, and corporate partnerships.
Ensure RSC is viewed as a credible, collaborative, and solutions-oriented system partner.
Operations, Finance & Infrastructure
Provide overall leadership for organizational operations, including annual budgeting, service targets, and financial stewardship.
Ensure organizational resources are aligned with strategic priorities and service delivery goals.
Ensure effective procurement, facilities management, and
Strengthen digital infrastructure, including EHR/EMR systems, data governance, privacy, and information security.
Diversity, Inclusion & Access To Care
Ensure services are responsive to the diverse cultural, linguistic, developmental, and social needs of children, youth, and families served by RSC.
Foster an inclusive and respectful workplace where staff feel supported and equipped to work effectively with diverse populations.
Identify and address barriers to equitable access, engagement, and utilization of services.
Ensure organizational policies and practices reflect fairness, dignity, and respect for all individuals.
QUALIFICATIONS AND COMPETENCIES
Senior leadership experience in complex, multidisciplinary and/or unionized environments.
Demonstrated success in non-profit or public sector organizational leadership, service growth, partnership development, and change management.
An authentic interest in and commitment to RSC’s mission and the essential role of providing youth mental health care. Knowledge of the healthcare sector in Ontario is an asset.
Experience reporting to and/or working directly with a Board of Directors.
Proven experience building and leading high-performing teams in an inclusive, values-based, collaborative culture that strives for accountability and operational excellence.
Knowledge and experience with not-for-profit governance, strategic and annual planning, financial management, and the oversight of operations and staff.
Accomplished networker and relationship builder with experience representing an organization with diverse audiences, including staff, volunteers, community partners, donors, funders, and government.
Experience with capital build projects or major organizational transitions is an asset.
Strong financial, operational, and risk management capability with experience providing financial oversight and reporting on complex budgets.
Aptitude to lead through complexity, inspire trust, and strengthen organizational culture.
Strong ability to develop productive relationships through a visible, compassionate, supportive, and collaborative management style with both internal and external stakeholders
Skilled in leading and managing change and encouraging and supporting teams in the development and implementation of new strategies and procedures.
Excellent communication skills with diverse stakeholders.
Experience leading in a unionized environment with knowledge and sensitivity regarding collective agreements is an asset.
Ability to communicate in French is an asset.
Graduate education in a relevant field (e.g., leadership, public or business administration, health or social services) is an asset; equivalent combination of education and senior leadership experience will be considered.
FOR MORE INFORMATION
KCI Search + Talent has been retained to conduct this search on behalf of Robert Smarts Centre. For more information about this unique healthcare leadership opportunity, please contact Ellie Rusonik, Senior Vice President/ Lead, KCI Search + Talent by email at RSC@KCITalent.com .
All inquiries and applications will be held in strict confidence. Interested candidates should send resume and letter of interest to the email address listed above by June 15, 2026.
To view the full executive brief, visit: www.kcitalent.com
Artificial intelligence will not be used to screen resumes or assess candidates in this search. This posting is for a current vacancy.
The salary range for this role is $140,000 - $170,000 plus a comprehensive benefits package including HOOPP.
Roberts Smart Centre embraces an environment aligned with our values: strength-based; individualized opportunity for youth; respect and collaboration; commitment to service excellence; cultural safety and sensitivity, inclusivity, and diversity; excellence in governance.
Roberts Smart Centre is committed to equitable and inclusive hiring practices. If you require accommodation, please notify the Search Consultant and they will work with you to meet your needs.
THE OPPORTUNITY
The Roberts Smart Centre (RSC) is seeking a passionate, people centred, and forward-looking leader as its next Executive Director (ED). A community builder who is committed to advancing RSC’s mission of delivering safe, high-quality, trauma-informed mental health services for children and youth, the ED will play a critical role in strengthening culture, expanding partnerships, optimizing service utilization, and securing the resources required to meet growing community need.
Reporting to the Board of Directors and leading a skilled and committed management team that supports over 120 professional and front-line staff, the new Executive Director will be accountable for the overall leadership, sustainability, and performance of the organization. As RSC enters a period of transition and opportunity, including the building of a new facility and evolving system expectations, the ED will lead efforts to strengthen internal capacity, enhance operational effectiveness, and foster a strong organizational culture, while advancing external partnerships and initiatives that create conditions for sustained success.
Strategically minded, collaborative, and impact-focused, the ED will partner with the Board to define direction and shape the organization’s next strategic plan. Building on past successes and with an eye to future growth and development, this is a commitment to design programs, services, and partnerships that drive meaningful and lasting change for the young people RSC has been serving for over 50 years.
The Executive Director will lead with a collaborative and inclusive approach, supporting and developing staff while fostering a strong, integrated team culture. As a champion of diversity, equity, and inclusion, the ED will cultivate an environment where people of all individuals feel safe, supported, and empowered.
An experienced non-profit leader, the successful candidate will bring a strong foundation of external relations with demonstrated success creating and promoting partnerships and alliances. The ED will strategically build and strengthen relationships with partners across the mental health sector including hospitals, children’s aid and family services, government and sector networks, community-based organizations, lead agencies, and all those supporting children, youth, and families across Ottawa and Ontario.
ABOUT ROBERTS SMART CENTRE
The Roberts/Smart Centre (RSC) is an accredited, intensive treatment centre and the only bilingual tertiary mental health provider in Ontario. We are committed to empowering youth facing severe psychosocial challenges, often serving as their last line of defense after navigating numerous other services.
With over 50 years of experience, our comprehensive, trauma-informed approach includes school-based programs, community support, live-in treatment, and specialized anti-human trafficking initiatives. At RSC, we strive to foster resilience and support young people to forge their paths to success.
Roberts Smart Centre’s story began in 1973, when Dr. C.A. Roberts and Mr. R.S. Smart, joined forces and founded the Ottawa Carleton Regional Residential Treatment Centre for the Ottawa Health Region.
The Centre quickly expanded and now operates:
Secure Treatment Facility
Two Open Live-In Treatment programs in a home setting
School-based Mental Health and Day Treatment programs in schools across Eastern Ontario
The Roberts/Smart Academy, a fully accredited private school
CORATH (anti-human trafficking initiative)
Therapeutic Camping and Outdoor Treatment
Community Reintegration program
Programs for families
Renamed the Roberts/Smart Centre in 1997, we provide treatment to youth from across Ontario dealing with complex mental health and behavioural challenges in a welcoming, supportive, and safe environment. Our multi-disciplinary team includes psychiatrists, occupational therapists, clinicians, nurses, pharmacists, and child and youth counsellors who have special training in trauma-informed, client-centered, therapeutic crisis Intervention, and collaborative problem-solving.
Our approach to mental health treatment is strengths-based, trauma-informed, and person-centered. Through our programs and services, we help youth to recover and heal through treatment, education, and life-skills development.
After a detailed review of our care, governance, and safety standards, RSC achieved reaccreditation through 2029 by the Canadian Centre for Accreditation. For youth and families, this means knowing that the services they receive meet the highest standards of safety and quality. Accreditation also connects us with other accredited organizations across Ontario, giving us the chance to share knowledge and strengthen the care that young people depend on.
OUR MISSION
The Roberts/Smart Centre is a tertiary provider and provincial leader in the delivery of inclusive, community-based, individualized treatment and clinical services in both official languages to improve the lives of youth and their families from across Ontario living with complex mental health and behavioural needs.
OUR VISION
We envision a future in which youth with complex mental health and behavioural challenges receive innovative, highest quality, progressive and supportive treatment - when they need it and in the way they need it - to help them heal, learn, grow and live their full potential.
OUR VALUES
Strength-based
Individualized opportunity for youth
Respect and collaboration
Commitment to service excellence
Cultural safety and sensitivity, inclusivity, and diversity
Excellence in governance
PROGRAMS & SERVICES
Secure Treatment Facility
Our Secure Treatment program is an intensive, live-in treatment option for youth ages 12-18 dealing with complex mental health and behavioural issues. Admission to our Secure Treatment Facility in Ottawa requires a court order and is open to youth from all over Ontario.
RSC is working with the Ministry of Health and the Health Capital Investment Branch team to continue to move forward plans for a new Secure Treatment Facility. This work aligns with the Provincial initiative to expand intensive services for youth with mental health challenges. This future space will give young people a modern, therapeutic environment designed to support healing and growth. It represents an important step toward ensuring that youth have the right setting to build skills, find stability, and prepare for brighter futures.
Open Live-In Treatment Centre
The Centre operates two open live-in programs for youth with mental health concerns. These programs are in urban homes in Ottawa. They exist to provide care in both official languages for those youth whose difficulties require treatment on a 24-hour basis. The program capitalizes on the “in-residence” component of intervention in providing a therapeutic milieu and programs related to lifestyle, education, and recreation.
Day Treatment Program
Day treatment provides youth with a therapeutic, structured, meaningful, and directed learning program. As these programs address the academic needs of the youth, they simultaneously provide support to the treatment plan of the student.
Roberts/Smart Academy
The Roberts/Smart Academy is open to youth aged 12-18, who come from Ottawa or elsewhere in the province, with mental health and behavioural needs that exceed what a traditional school setting could provide.
School-Based Mental Health
The RSC provides mental health services in local high schools through the School-Based Mental Health program. These services provide individualized, youth-driven support to teens within the school setting as well throughout the summer months where needed. Services provided focus on prevention, reduction, and support for mental health challenges.
Caregiver and Family Education and Support
Counsellors offer a family support group along with teaching an innovative, compassionate, and proven approach, called Collaborative Problem Solving (CPS) that helps with understanding and supporting youth. Learning side-by-side with other caregivers and parents provides an optimum setting to shift understanding and learn a new ways of working with their child.
CORATH - Empowering Youth Experiencing Human Trafficking.
Creating Opportunities and Resources Against the Trafficking of Humans (CORATH) is a community program for youth aged 12 to 24 who have been or are at risk of being trafficked, notably through sexual exploitation.
2024-2025 RSC by the Numbers
At the Roberts/Smart Centre, our financial decisions reflect our values and our deep commitment to youth. We continued to direct our resources toward what matters most: supporting young people on their path to healing. As a result, our greatest investment remains in people. From front-line staff to clinical professionals and specialized teams, it is their care, expertise, and compassion that drive meaningful change. Prioritizing salaries, benefits, and professional supports is not just a financial choice - it is a recognition that our staff are the foundation of everything we do.
ADDITIONAL INFORMATION
About Roberts Smart Centre
2024-2025 Annual Report
2019-2024 Strategic Plan
Ways to Give
Day Treatment Programs
CORATH
Roberts Smart Academy
School-Based Mental Health Programs
Secure Treatment
Open Live-In
News
KEY DUTIES AND RESPONSIBILITIES
Strategy, Growth & System Leadership
Working closely with the Board of Directors and the Senior Leadership Team, lead the development and execution of multi year strategic and service plans that position RSC for sustainable growth and impact.
Identify and advance growth opportunities, service transformations, and new models of care (e.g., virtual services, and capital planning).
Anticipate and respond to emerging community and system needs, including increasing demand for child and youth mental health services.
Ensure RSC’s programs, capacity, and infrastructure are aligned with regional and provincial system priorities.
Governance & Board Relations
Maintain a strong, transparent, and productive relationship with the Board of Directors.
Provide timely, accurate, and strategic reporting on organizational performance, risks, finances, and emerging issues.
Support Board committees and ensure alignment with governance policies, by laws, ONCA, CRA and other regulatory requirements, and best practices.
Service Performance, Quality & Accountability
Accountable for the delivery of safe, effective, and high-quality services in compliance with applicable legislation and standards, in partnership with the leadership and clinical/program teams.
Oversee serious occurrence management, trend analysis, and continuous quality improvement practices.
Maintain accreditation readiness and fidelity to evidence informed service models.
Work with senior leaders to address operational barriers to service access, including improving referral pathways and maximizing service utilization.
People, Culture & Leadership
Lead and model a healthy, accountable, and respectful organizational culture grounded in trust, transparency, and collaboration.
Provide strong people leadership in a complex environment with a long organizational history and evolving relationships.
Ensure the continued development and support of a cohesive, collaborative, effective and high-performing senior leadership team in relation to successfully meet strategic and annual operating objectives.
Empower and support clinical, program, and operational leaders to succeed in their areas of expertise.
Oversee workforce planning, recruitment, talent development, performance management, and succession planning.
Ensure effective staff assessment and individual and team performance.
Promote psychological health and safety, ensure all required HR legislation and policy requirements are met and constructive labour management relations.
Partnerships, Funding & External Relations
Build and sustain strong partnerships with hospitals, schools, child welfare, youth justice, primary care, funders, and community organizations to support coordinated access to care.
Act as a primary external representative and relationship builder for RSC with government, funders, donors, and system partners. Attend and participate in external meetings, groups, and networks that support RSC’s growth and profile in the sector.
Provide the leadership and long-term vision required to build capacity, ensure sustainability and increase RSC’s ability to diversify and increase revenue.
Support revenue development efforts, including government funding relationships, grants, philanthropy, and corporate partnerships.
Ensure RSC is viewed as a credible, collaborative, and solutions-oriented system partner.
Operations, Finance & Infrastructure
Provide overall leadership for organizational operations, including annual budgeting, service targets, and financial stewardship.
Ensure organizational resources are aligned with strategic priorities and service delivery goals.
Ensure effective procurement, facilities management, and
Strengthen digital infrastructure, including EHR/EMR systems, data governance, privacy, and information security.
Diversity, Inclusion & Access To Care
Ensure services are responsive to the diverse cultural, linguistic, developmental, and social needs of children, youth, and families served by RSC.
Foster an inclusive and respectful workplace where staff feel supported and equipped to work effectively with diverse populations.
Identify and address barriers to equitable access, engagement, and utilization of services.
Ensure organizational policies and practices reflect fairness, dignity, and respect for all individuals.
QUALIFICATIONS AND COMPETENCIES
Senior leadership experience in complex, multidisciplinary and/or unionized environments.
Demonstrated success in non-profit or public sector organizational leadership, service growth, partnership development, and change management.
An authentic interest in and commitment to RSC’s mission and the essential role of providing youth mental health care. Knowledge of the healthcare sector in Ontario is an asset.
Experience reporting to and/or working directly with a Board of Directors.
Proven experience building and leading high-performing teams in an inclusive, values-based, collaborative culture that strives for accountability and operational excellence.
Knowledge and experience with not-for-profit governance, strategic and annual planning, financial management, and the oversight of operations and staff.
Accomplished networker and relationship builder with experience representing an organization with diverse audiences, including staff, volunteers, community partners, donors, funders, and government.
Experience with capital build projects or major organizational transitions is an asset.
Strong financial, operational, and risk management capability with experience providing financial oversight and reporting on complex budgets.
Aptitude to lead through complexity, inspire trust, and strengthen organizational culture.
Strong ability to develop productive relationships through a visible, compassionate, supportive, and collaborative management style with both internal and external stakeholders
Skilled in leading and managing change and encouraging and supporting teams in the development and implementation of new strategies and procedures.
Excellent communication skills with diverse stakeholders.
Experience leading in a unionized environment with knowledge and sensitivity regarding collective agreements is an asset.
Ability to communicate in French is an asset.
Graduate education in a relevant field (e.g., leadership, public or business administration, health or social services) is an asset; equivalent combination of education and senior leadership experience will be considered.
FOR MORE INFORMATION
KCI Search + Talent has been retained to conduct this search on behalf of Robert Smarts Centre. For more information about this unique healthcare leadership opportunity, please contact Ellie Rusonik, Senior Vice President/ Lead, KCI Search + Talent by email at RSC@KCITalent.com .
All inquiries and applications will be held in strict confidence. Interested candidates should send resume and letter of interest to the email address listed above by June 15, 2026.
To view the full executive brief, visit: www.kcitalent.com
Artificial intelligence will not be used to screen resumes or assess candidates in this search. This posting is for a current vacancy.
The salary range for this role is $140,000 - $170,000 plus a comprehensive benefits package including HOOPP.
Roberts Smart Centre embraces an environment aligned with our values: strength-based; individualized opportunity for youth; respect and collaboration; commitment to service excellence; cultural safety and sensitivity, inclusivity, and diversity; excellence in governance.
Roberts Smart Centre is committed to equitable and inclusive hiring practices. If you require accommodation, please notify the Search Consultant and they will work with you to meet your needs.
Promeus
Associate Vice President, Building Services and Public Safety
William Osler Health System (Osler), a fully integrated health system, is one of Ontario’s largest and most dynamic community teaching hospital systems, serving 1.3 million residents across one of the fastest-growing and most diverse regions in the province. Osler is comprised of three hospital sites: Brampton Civic Hospital, Etobicoke General Hospital, and the Peel Memorial Centre for Integrated Health and Wellness, as well as a Reactivation Care Unit located at Humber River Hospital – Church Street Site, and a Withdrawal Management Centre in Brampton. With an annual budget of $950 million, Osler offers a wide range of health services, with high quality care, patient-centered care provided by skilled, professional, multidisciplinary teams. Osler has been named one of the Greater Toronto's Top Employers, and received national recognition for excellence in patient safety, including the CCHL Excellence in Patient Safety Award.
The Position
Reporting to the Vice President, Facilities Operations and Capital Development, the Associate Vice President (AVP), Building Services and Public Safety provides visible, strategic, and operational leadership across a complex, multi-site portfolio. This includes facilities operations, plant services, building systems, public safety, and parking services. The AVP ensures that infrastructure and support services are aligned with clinical priorities and consistently enable safe, efficient, and high-quality patient care.
The AVP leads a team of Directors and Managers across multiple sites and oversees a network of external service providers within a multi-vendor environment. The role requires a thoughtful and balanced approach combining operational discipline, strong relationship management, and sound judgment to ensure consistent service delivery and performance. As a member of the leadership team, the AVP works closely with clinical leaders, corporate partners, and external stakeholders to support operational readiness, mitigate risk, and contribute to both immediate operational needs and long-term infrastructure planning and redevelopment initiatives.
Key leadership priorities for the new AVP will be to:
Provide strategic direction and operational oversight for Building Services, Public Safety, and Parking Services across all sites.
Ensure the reliability, safety, and performance of plant operations, building systems, utilities, and life safety infrastructure.
Lead vendor management, including contract performance, service level agreements, and relationship development.
Advance infrastructure planning, asset management, and preventative maintenance programs.
Champion sustainability and energy management initiatives.
Support capital planning and redevelopment projects, ensuring operational alignment and long-term performance.
Strengthen alignment with clinical and operational partners to support patient care and organizational priorities.
Lead, coach, and develop a high-performing leadership team, fostering accountability and continuous improvement.
Experience
The ideal candidate brings progressive senior leadership experience in facilities operations within a healthcare environment or similarly complex institution. They have demonstrated success managing multi-site operations, leading technical teams, and overseeing large operating and capital budgets. The candidate has experience working within outsourced or multi-vendor service delivery models and is skilled in building strong, collaborative relationships with internal and external stakeholders. They bring sound judgment, strong communication skills, and the ability to navigate complexity and competing priorities with confidence and credibility.
To confidentially explore this opportunity, please email your resume or query to Judy Mandelman or Heather at resumes@promeus.ca .
William Osler Health System and Promeus Inc. are committed to building an intentionally inclusive environment that engages, supports, and empowers employment equity and diversity in the workplace and communities served. We welcome applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and LGBTQ+ persons.
Associate Vice President, Building Services and Public Safety
William Osler Health System (Osler), a fully integrated health system, is one of Ontario’s largest and most dynamic community teaching hospital systems, serving 1.3 million residents across one of the fastest-growing and most diverse regions in the province. Osler is comprised of three hospital sites: Brampton Civic Hospital, Etobicoke General Hospital, and the Peel Memorial Centre for Integrated Health and Wellness, as well as a Reactivation Care Unit located at Humber River Hospital – Church Street Site, and a Withdrawal Management Centre in Brampton. With an annual budget of $950 million, Osler offers a wide range of health services, with high quality care, patient-centered care provided by skilled, professional, multidisciplinary teams. Osler has been named one of the Greater Toronto's Top Employers, and received national recognition for excellence in patient safety, including the CCHL Excellence in Patient Safety Award.
The Position
Reporting to the Vice President, Facilities Operations and Capital Development, the Associate Vice President (AVP), Building Services and Public Safety provides visible, strategic, and operational leadership across a complex, multi-site portfolio. This includes facilities operations, plant services, building systems, public safety, and parking services. The AVP ensures that infrastructure and support services are aligned with clinical priorities and consistently enable safe, efficient, and high-quality patient care.
The AVP leads a team of Directors and Managers across multiple sites and oversees a network of external service providers within a multi-vendor environment. The role requires a thoughtful and balanced approach combining operational discipline, strong relationship management, and sound judgment to ensure consistent service delivery and performance. As a member of the leadership team, the AVP works closely with clinical leaders, corporate partners, and external stakeholders to support operational readiness, mitigate risk, and contribute to both immediate operational needs and long-term infrastructure planning and redevelopment initiatives.
Key leadership priorities for the new AVP will be to:
Provide strategic direction and operational oversight for Building Services, Public Safety, and Parking Services across all sites.
Ensure the reliability, safety, and performance of plant operations, building systems, utilities, and life safety infrastructure.
Lead vendor management, including contract performance, service level agreements, and relationship development.
Advance infrastructure planning, asset management, and preventative maintenance programs.
Champion sustainability and energy management initiatives.
Support capital planning and redevelopment projects, ensuring operational alignment and long-term performance.
Strengthen alignment with clinical and operational partners to support patient care and organizational priorities.
Lead, coach, and develop a high-performing leadership team, fostering accountability and continuous improvement.
Experience
The ideal candidate brings progressive senior leadership experience in facilities operations within a healthcare environment or similarly complex institution. They have demonstrated success managing multi-site operations, leading technical teams, and overseeing large operating and capital budgets. The candidate has experience working within outsourced or multi-vendor service delivery models and is skilled in building strong, collaborative relationships with internal and external stakeholders. They bring sound judgment, strong communication skills, and the ability to navigate complexity and competing priorities with confidence and credibility.
To confidentially explore this opportunity, please email your resume or query to Judy Mandelman or Heather at resumes@promeus.ca .
William Osler Health System and Promeus Inc. are committed to building an intentionally inclusive environment that engages, supports, and empowers employment equity and diversity in the workplace and communities served. We welcome applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and LGBTQ+ persons.
Promeus
Director, Construction
William Osler Health System (Osler), a fully integrated health system, is one of Ontario’s largest and most dynamic community teaching hospital systems, serving 1.3 million residents across one of the fastest-growing and most diverse regions in the province. Osler is comprised of three hospital sites: Brampton Civic Hospital, Etobicoke General Hospital, and the Peel Memorial Centre for Integrated Health and Wellness, as well as a Reactivation Care Unit located at Humber River Hospital – Church Street Site, and a Withdrawal Management Centre in Brampton. With an annual budget of $950 million, Osler offers a wide range of health services, with high quality care, patient-centered care provided by skilled, professional, multidisciplinary teams. Osler has been named one of the Greater Toronto's Top Employers, and received national recognition for excellence in patient safety, including the CCHL Excellence in Patient Safety Award.
The Position
Reporting to the Associate Vice President and Chief Project Officer, Capital Development, the Director, Construction (Director) provides strategic and operational leadership for the planning, procurement, and execution of major capital redevelopment initiatives, with a primary focus on the Peel Memorial Phase 2 Expansion. The Director will play a central role in advancing one of the largest healthcare infrastructure projects in the province, a more than $1 billion hospital redevelopment being delivered in partnership with Infrastructure Ontario through a progressive design-build (target price) model. Working within a complex, multi-stakeholder environment, the Director will guide the project through early works, procurement, contract finalization, and full construction, ensuring readiness, risk mitigation, and effective execution at each stage.
The Director leads a team that includes a manager and senior project managers, project managers, and project coordinators and will have the opportunity to further build and shape the team to support the scale and complexity of the project. As a key member of the redevelopment leadership team, the Director works closely with internal leaders, government partners, and external stakeholders to ensure strong coordination, alignment, and delivery. This role requires a leader with deep experience in healthcare infrastructure development, who can operate effectively within Infrastructure
Ontario delivery models and bring both technical expertise and strong relationship management to a complex capital environment.
Key leadership priorities for the new Director will be to:
Provide leadership for the successful delivery of the Peel Memorial Phase 2 Expansion, ensuring all phases are executed with strong discipline, coordination, and alignment to organizational priorities.
Establish and lead a high-performing project delivery team, strengthening capability, accountability, and execution.
Work in close partnership with Infrastructure Ontario and external partners to support a collaborative and transparent delivery model.
Support procurement and contract negotiations, ensuring project requirements and risks are clearly defined and managed.
Advance a proactive approach to construction planning and risk management, ensuring readiness for each phase of delivery.
Ensure effective integration between construction activities and hospital operations.
Strengthen governance, reporting, and stakeholder engagement to support informed decision-making.
Experience
The ideal candidate brings progressive leadership experience within a healthcare or similarly complex institutional environment, with a strong track record in capital planning and project execution. They have demonstrated experience leading large-scale redevelopment projects, ideally within Infrastructure Ontario or comparable delivery models. Thecandidate is an effective communicator and relationship builder, with the ability to engage diverse stakeholders, manage complexity, and deliver results in a multi-stakeholder environment. They bring sound judgment, strong leadership capability, and a commitment to building and developing high-performing teams.
To confidentially explore this opportunity, please email your resume or query to Judy Mandelman or Heather at resumes@promeus.ca .
William Osler Health System and Promeus Inc. are committed to building an intentionally inclusive environment that engages, supports, and empowers employment equity and diversity in the workplace and communities served. We welcome applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and LGBTQ+ persons.
Director, Construction
William Osler Health System (Osler), a fully integrated health system, is one of Ontario’s largest and most dynamic community teaching hospital systems, serving 1.3 million residents across one of the fastest-growing and most diverse regions in the province. Osler is comprised of three hospital sites: Brampton Civic Hospital, Etobicoke General Hospital, and the Peel Memorial Centre for Integrated Health and Wellness, as well as a Reactivation Care Unit located at Humber River Hospital – Church Street Site, and a Withdrawal Management Centre in Brampton. With an annual budget of $950 million, Osler offers a wide range of health services, with high quality care, patient-centered care provided by skilled, professional, multidisciplinary teams. Osler has been named one of the Greater Toronto's Top Employers, and received national recognition for excellence in patient safety, including the CCHL Excellence in Patient Safety Award.
The Position
Reporting to the Associate Vice President and Chief Project Officer, Capital Development, the Director, Construction (Director) provides strategic and operational leadership for the planning, procurement, and execution of major capital redevelopment initiatives, with a primary focus on the Peel Memorial Phase 2 Expansion. The Director will play a central role in advancing one of the largest healthcare infrastructure projects in the province, a more than $1 billion hospital redevelopment being delivered in partnership with Infrastructure Ontario through a progressive design-build (target price) model. Working within a complex, multi-stakeholder environment, the Director will guide the project through early works, procurement, contract finalization, and full construction, ensuring readiness, risk mitigation, and effective execution at each stage.
The Director leads a team that includes a manager and senior project managers, project managers, and project coordinators and will have the opportunity to further build and shape the team to support the scale and complexity of the project. As a key member of the redevelopment leadership team, the Director works closely with internal leaders, government partners, and external stakeholders to ensure strong coordination, alignment, and delivery. This role requires a leader with deep experience in healthcare infrastructure development, who can operate effectively within Infrastructure
Ontario delivery models and bring both technical expertise and strong relationship management to a complex capital environment.
Key leadership priorities for the new Director will be to:
Provide leadership for the successful delivery of the Peel Memorial Phase 2 Expansion, ensuring all phases are executed with strong discipline, coordination, and alignment to organizational priorities.
Establish and lead a high-performing project delivery team, strengthening capability, accountability, and execution.
Work in close partnership with Infrastructure Ontario and external partners to support a collaborative and transparent delivery model.
Support procurement and contract negotiations, ensuring project requirements and risks are clearly defined and managed.
Advance a proactive approach to construction planning and risk management, ensuring readiness for each phase of delivery.
Ensure effective integration between construction activities and hospital operations.
Strengthen governance, reporting, and stakeholder engagement to support informed decision-making.
Experience
The ideal candidate brings progressive leadership experience within a healthcare or similarly complex institutional environment, with a strong track record in capital planning and project execution. They have demonstrated experience leading large-scale redevelopment projects, ideally within Infrastructure Ontario or comparable delivery models. Thecandidate is an effective communicator and relationship builder, with the ability to engage diverse stakeholders, manage complexity, and deliver results in a multi-stakeholder environment. They bring sound judgment, strong leadership capability, and a commitment to building and developing high-performing teams.
To confidentially explore this opportunity, please email your resume or query to Judy Mandelman or Heather at resumes@promeus.ca .
William Osler Health System and Promeus Inc. are committed to building an intentionally inclusive environment that engages, supports, and empowers employment equity and diversity in the workplace and communities served. We welcome applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and LGBTQ+ persons.
The Ottawa Hospital
About The Ottawa Hospital
The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.
From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.
Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.
Position Information
The Director, Digital Solutions Infrastructure Services serves patients, families, TOH employees, physicians and regional partners. The individual will be an innovative, servant leader that leverages values to drive transformation. Working with government, industry leaders and local partners, the Director will position technology to enable advancing clinical practice, sound business functions and the academic/research mission for the Ottawa Hospital. A significant aspect of the role will be building out regional cyber security services to protect access to care for patients.
As integral member of the team reporting to the EVP/CDO, the role will contribute to innovation through digital solutions in support of the TOH patients/families requirement for safe and high quality health services, clinician/scientists quest for outcomes from research and the aligned to the academic mission. Adopting generative AI and robotic process automation solutions will improve the value of health services and create national firsts from the nation's capital. The Director will have opportunities to coach and mentor a team to bring digital innovation to TOH and our regional partners.
The Director, Digital Solutions Infrastructure Services provides architecture and design expertise for complex information technology systems, clinical/corporate systems, security solutions, and cloud-based architectures. The leader engages in consultation services to senior management on core systems and technology directions and deployments. The individual will provides guidance and recommendations on significant corporate investments and procurements. The leader will bring assurance of high value and sustainable digital architectures in support of patients and the full business of the academic health sciences centre serving Eastern Ontario.
Within their own team, the Director applies learning and accountability consistent with a just culture, provides staff with written instruction on safety precautions where appropriate, ensures that staff adhere to standards of safe work and patient care, and closes the loop on staff and patient safety issues to ensure continuous improvement.
Rotation/Shifts
Days, 8 hour shifts
Salary range
$158,248.35 - $192,529.35/ Annual
What you will do
Designs and implements short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements;
Participates in the development of IT strategies;
Engages with regional partners at the senior leadership level to support consolidated and coordinated technology solutions to build a digitally connected eco-system in support of caring for patients; this includes supporting business plans and a model of CRM support
Conducts research and makes recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts;
Establishes service level agreements with business units;
Develops, documents, communicates, and enforces a technology standards policy;
Develops, documents, makes recommendations, and communicates plans for investing in IT infrastructure, including analysis of cost reduction opportunities;
Develops and executes test plans to check infrastructure and systems technical performances. Reports on findings and makes recommendations for improvement;
Reviews new and existing IT projects, systems design, and procurement/outsourcing plans for compliance with IT standards and architectural plans;
Maintains in-depth knowledge of company's strategic business plans;
Provides architectural consulting expertise, direction, and assistance to systems analysts and IT cloud engineers;
Develops and manages an IT cloud infrastructure capacity plan;
Conducts research on emerging cloud technologies in support of infrastructure development efforts and recommends technologies that will increase cost effectiveness and infrastructure flexibility;
Designs, develops, and oversees implementation of end-to-end IT cloud integrated systems.
Performs security assessments, identifies gaps in existing security architecture, and recommends changes or improvements;
Designs security architecture elements to mitigate threats
Participates in risk assessments programs for new technologies and projects.
Utilizes secured configuration management processes;
Assists in developing a disaster recovery and business continuity plans. Identifies and prioritizes system functions required to promote continuity and availability of critical business processes such that in the circumstance of system failure critical business functions are restored or recovered promptly;
Leads the development of long-term vision, strategies, and roadmaps for storage servers and databases across the organization in conjunction with company objectives;
Works closely with operations, project management, application development, network security teams to develop scalable, maintainable, consistent, highly available storage architectures that meet business objectives and set relevant service-level agreements;
Performs capacity planning analysis and other needs assessments to inform storage architecture strategy;
Establish strategies for storage consolidation, centralization, and optimization to reduce downtime and costs while improving security and storage performance;
Designs redundant systems and policies for disaster recovery and archiving to ensure effective protection and integrity of storage appliances and stored data assets;
Provides direction and assistance to team members, direct reports and business owners;
Manages, develops and coaches a team of IT professionals. This includes recruit, retain, performance reviews, daily activities, and corrective action when necessary, building collaboration, partnership, and credibility;
Provides operational KPI's and reports to the Digital Solutions leadership team;
Manages the Incident, Change, and Problem management processes. Ensures they are being followed and reports on their effectiveness;
Manage both in-house and third-party service providers ensuring IT infrastructure services are available to the end users and ensuring the delivery of services and adherence to contract service level performance standards .
What you will bring
4-year Bachelor's degree in Information Systems, Computer Science, or a similar field or equivalent work experience;
Minimum of 2 of the following credentials/certification: CISSP, CCSP, ITIL Manager level, Project Management (PMP) or relevant equivalency;
Minimum of 10 years Managing , supporting and delivering IT infrastructure design (cloud technologies) and service delivery and operational excellence. Understanding and knowledge of Health industry best practices;
Minimum of 10 years of experience managing typical multi-tier architectures: web servers, caching, application servers, load balancers, and storage;
Minimum of five (5) years of leadership experience managing a team of technology professionals, ideally in a Healthcare IT environment;
Minimum of five (5) years of experience planning and implementing large scale IT improvement projects using industry frameworks (ITIL, CUSSO, etc.)
Ability to make sound and logical judgments.
Demonstrated leadership and personnel/project management skills. Strong interpersonal, written, and oral communication skills., with the ability to work and lead effectively across internal and external organizations;
Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations;
Ability to translate strategic goals/objectives into individual deliverables for direct reports;
Demonstrated ability to think strategically about business, product, and technical challenges;
Track record of successful Infrastructure projects.
What you can expect from us
The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.
We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.
The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.
Interested? Apply today!
Please submit your online application by 11:59 p.m. EST the day the job posting closes. It is mandatory that you provide a thoroughly completed application with all the necessary information to help us determine whether you meet the qualifications as outlined on the job posting. Failure to do so will result in being screened out of the competition. Thank you for your cooperation and assistance.
All TOH staff are accountable for providing quality and safe care to patients. The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact TOHRecruitment@toh.ca
Please submit your application for Job ID# 110754 via our Careers page at http://https://www.ottawahospital.on.ca/en/career-opportunities/ . We thank all those who apply but only those selected for further consideration will be contacted.
About The Ottawa Hospital
The Ottawa Hospital (TOH) is one of Canada's largest learning and research multi-campus hospitals. With more than 1,400 beds and approximately 17,000 staff, physicians, residents and volunteers, we deliver specialized care to the Eastern Ontario, Western Quebec and Eastern Nunavut regions. At The Ottawa Hospital, we don't just serve our community, we belong to the community. That insight is at the heart of our ambitious plan to reshape the future of healthcare for our community.
From the compassion of our people to the relentless pursuit of new discoveries, The Ottawa Hospital never stops seeking innovative solutions to the most complex health care challenges while continually engaging with the community to support our vision to provide each patient with the kind of care and compassion we would want for our loved ones.
Working together with its research institute, the University of Ottawa, and other partners, the hospital is continually gaining national and international recognition for high-quality patient care, teaching and research, while striving to meet the needs of the culturally diverse community we serve.
Position Information
The Director, Digital Solutions Infrastructure Services serves patients, families, TOH employees, physicians and regional partners. The individual will be an innovative, servant leader that leverages values to drive transformation. Working with government, industry leaders and local partners, the Director will position technology to enable advancing clinical practice, sound business functions and the academic/research mission for the Ottawa Hospital. A significant aspect of the role will be building out regional cyber security services to protect access to care for patients.
As integral member of the team reporting to the EVP/CDO, the role will contribute to innovation through digital solutions in support of the TOH patients/families requirement for safe and high quality health services, clinician/scientists quest for outcomes from research and the aligned to the academic mission. Adopting generative AI and robotic process automation solutions will improve the value of health services and create national firsts from the nation's capital. The Director will have opportunities to coach and mentor a team to bring digital innovation to TOH and our regional partners.
The Director, Digital Solutions Infrastructure Services provides architecture and design expertise for complex information technology systems, clinical/corporate systems, security solutions, and cloud-based architectures. The leader engages in consultation services to senior management on core systems and technology directions and deployments. The individual will provides guidance and recommendations on significant corporate investments and procurements. The leader will bring assurance of high value and sustainable digital architectures in support of patients and the full business of the academic health sciences centre serving Eastern Ontario.
Within their own team, the Director applies learning and accountability consistent with a just culture, provides staff with written instruction on safety precautions where appropriate, ensures that staff adhere to standards of safe work and patient care, and closes the loop on staff and patient safety issues to ensure continuous improvement.
Rotation/Shifts
Days, 8 hour shifts
Salary range
$158,248.35 - $192,529.35/ Annual
What you will do
Designs and implements short- and long-term strategic plans to ensure infrastructure capacity meets existing and future requirements;
Participates in the development of IT strategies;
Engages with regional partners at the senior leadership level to support consolidated and coordinated technology solutions to build a digitally connected eco-system in support of caring for patients; this includes supporting business plans and a model of CRM support
Conducts research and makes recommendations on products, services, protocols, and standards in support of all infrastructure procurement and development efforts;
Establishes service level agreements with business units;
Develops, documents, communicates, and enforces a technology standards policy;
Develops, documents, makes recommendations, and communicates plans for investing in IT infrastructure, including analysis of cost reduction opportunities;
Develops and executes test plans to check infrastructure and systems technical performances. Reports on findings and makes recommendations for improvement;
Reviews new and existing IT projects, systems design, and procurement/outsourcing plans for compliance with IT standards and architectural plans;
Maintains in-depth knowledge of company's strategic business plans;
Provides architectural consulting expertise, direction, and assistance to systems analysts and IT cloud engineers;
Develops and manages an IT cloud infrastructure capacity plan;
Conducts research on emerging cloud technologies in support of infrastructure development efforts and recommends technologies that will increase cost effectiveness and infrastructure flexibility;
Designs, develops, and oversees implementation of end-to-end IT cloud integrated systems.
Performs security assessments, identifies gaps in existing security architecture, and recommends changes or improvements;
Designs security architecture elements to mitigate threats
Participates in risk assessments programs for new technologies and projects.
Utilizes secured configuration management processes;
Assists in developing a disaster recovery and business continuity plans. Identifies and prioritizes system functions required to promote continuity and availability of critical business processes such that in the circumstance of system failure critical business functions are restored or recovered promptly;
Leads the development of long-term vision, strategies, and roadmaps for storage servers and databases across the organization in conjunction with company objectives;
Works closely with operations, project management, application development, network security teams to develop scalable, maintainable, consistent, highly available storage architectures that meet business objectives and set relevant service-level agreements;
Performs capacity planning analysis and other needs assessments to inform storage architecture strategy;
Establish strategies for storage consolidation, centralization, and optimization to reduce downtime and costs while improving security and storage performance;
Designs redundant systems and policies for disaster recovery and archiving to ensure effective protection and integrity of storage appliances and stored data assets;
Provides direction and assistance to team members, direct reports and business owners;
Manages, develops and coaches a team of IT professionals. This includes recruit, retain, performance reviews, daily activities, and corrective action when necessary, building collaboration, partnership, and credibility;
Provides operational KPI's and reports to the Digital Solutions leadership team;
Manages the Incident, Change, and Problem management processes. Ensures they are being followed and reports on their effectiveness;
Manage both in-house and third-party service providers ensuring IT infrastructure services are available to the end users and ensuring the delivery of services and adherence to contract service level performance standards .
What you will bring
4-year Bachelor's degree in Information Systems, Computer Science, or a similar field or equivalent work experience;
Minimum of 2 of the following credentials/certification: CISSP, CCSP, ITIL Manager level, Project Management (PMP) or relevant equivalency;
Minimum of 10 years Managing , supporting and delivering IT infrastructure design (cloud technologies) and service delivery and operational excellence. Understanding and knowledge of Health industry best practices;
Minimum of 10 years of experience managing typical multi-tier architectures: web servers, caching, application servers, load balancers, and storage;
Minimum of five (5) years of leadership experience managing a team of technology professionals, ideally in a Healthcare IT environment;
Minimum of five (5) years of experience planning and implementing large scale IT improvement projects using industry frameworks (ITIL, CUSSO, etc.)
Ability to make sound and logical judgments.
Demonstrated leadership and personnel/project management skills. Strong interpersonal, written, and oral communication skills., with the ability to work and lead effectively across internal and external organizations;
Ability to prioritize and execute tasks in a high-pressure environment and make sound decisions in emergency situations;
Ability to translate strategic goals/objectives into individual deliverables for direct reports;
Demonstrated ability to think strategically about business, product, and technical challenges;
Track record of successful Infrastructure projects.
What you can expect from us
The Ottawa Hospital is committed to providing a healthy, safe, and inclusive work environment for everyone. We are driven by our purpose to provide each patient with the world-class care, exceptional service and compassion we would want for our loved ones.
We offer an attractive and equitable compensation package including a comprehensive benefits package, a Defined Benefit Pension (DBP) plan, and insurance protection. We also offer discounts from choice providers on a variety of products and services.
The Ottawa Hospital provides various Health and Wellness resources as well as opportunities for personal and professional development opportunities from our in-house Learning and Leadership Development team to help align your goals with your career objectives.
Interested? Apply today!
Please submit your online application by 11:59 p.m. EST the day the job posting closes. It is mandatory that you provide a thoroughly completed application with all the necessary information to help us determine whether you meet the qualifications as outlined on the job posting. Failure to do so will result in being screened out of the competition. Thank you for your cooperation and assistance.
All TOH staff are accountable for providing quality and safe care to patients. The Ottawa Hospital is an equal opportunity employer and is committed to providing an inclusive work environment. Candidates are encouraged to request accommodations throughout all stages of the recruitment process. These accommodation requests will be kept confidential. To request an accommodation or if you have any questions regarding accessibility, please contact TOHRecruitment@toh.ca
Please submit your application for Job ID# 110754 via our Careers page at http://https://www.ottawahospital.on.ca/en/career-opportunities/ . We thank all those who apply but only those selected for further consideration will be contacted.
