Unity Heath Toronto: Providence Healthcare, St. Joseph’s Health Centre and St. Michael’s Hospital
The Director of Workforce Management & HR Optimization is a strategic leader responsible for advancing enterprise-wide workforce planning, scheduling, analytics, and human capital optimization across a complex, heavily unionized, multi-site healthcare environment. The key accountabilities for his role in its initial stages will be to develop and lead the enterprise-wide project to implement workforce management, which includes building the organizational operating model, support schedule optimization and implementation of a digital scheduling and time and attendance platform. The Director will assemble and lead the project implementation team and ensure that key milestones are met while maintaining strong change management practices. The Director will support the organization to take a broad strategic view of digital enhancements for human capital management to help facilitate decision-making about implementation of complimentary functionality of the human capital management system with a view to system efficiency and value generation for the entity.
Once established, the Director, Workforce Optimization will lead Central Staffing Services ensuring high quality support to departments that prioritizes service quality, safe staffing and efficient operations. The Director will lead the organization’s approach to strategic workforce planning and work in partnership with other leaders in the People and Culture portfolio to develop a Workforce Plan to deliver on the organizations current and future talent needs. The Director will support the continuous transformation of scheduling and human capital/workforce processes into technology-enabled, streamlined, and future-ready systems. This position collaborates closely with clinical operations, HR, finance, digital/IT, and labour relations to support organizational priorities, mitigate staffing risks, and strengthen overall workforce performance.
RESPONSIBILITIES:
Overall leadership for the workforce management project to implement the organization’s target operating model, scheduling policies and workflows, optimization of schedules and implementation of a digital scheduling platform including time and attendance.
Chair the Workforce Management Steering Committee to ensure key collaboration and engagement across the organization as an oversight and advisory body contributing to quality project stewardship and implementation and change management.
Provide leadership to an interdisciplinary project implementation team and oversee the development and execution of the enterprise-wide project plan and change management and education strategies.
Oversee supports that will aid leaders with the review, redevelopment and implementation of quality schedules that align better to patient care needs and/or service demands.
Through past experience, monitoring of current and past peer experiences and expertise gleaned from research and other contacts, act as the organizational expert on workforce management and scheduling providing strategic guidance and leading decision-making related to workforce management.
Support the organization to implement improved scheduling models, including acuity-based staffing, workload measurement, and benchmarking across similar healthcare units or departments. Incorporate skill mix and models of care into these scheduling models.
Lead the development of a suite of performance measures that will support Unity Health to monitor the performance of the scheduling function, support data-informed decision making about the utilization and deployment of human capital from a quality, safety and efficiency lens.
Adopt and model a continuous improvement approach to provide strategic and operational leadership to identify, validate and drive scheduling transformation initiatives and support workforce optimization across the organization.
Partner directly with leadership to develop and oversee short-, medium-, and long-term workforce plans that align staffing supply with patient demand, service volumes, and organizational strategy (e.g., growth, new models of care, academic mandates)
Support the organization to apply a labour cost/value lens to its workforce management by ensuring that schedules manage and reduce controllable labour costs (overtime, agency, sick time backfill, premium pay) while being nimble and closely aligned to patient care demands while supporting quality, safety, and employee well-being.
Lead the development and use of predictive analytics to forecast workload and staffing requirements based on drivers such as census, acuity, case mix, length of stay, seasonality, and service redesign.
Provide strategic recommendations to senior leadership on staffing trends, workforce risks, and optimization opportunities.
Develop and execute change management plans, communicate effectively with stakeholders, and provide guidance to ensure successful adoption of new processes and technologies.
Provide enterprise leadership for central scheduling services across a multi-union, 24/7 hospital network environment, ensuring consistent, equitable, and safe staffing coverage in alignment with patient care needs and organizational priorities.
Lead, coach, and develop a multidisciplinary team of workforce analysts, planners, and scheduling specialists in the provision of value-add services to clinical and support departments.
Partner with Labour Relations, Human Resources, Nursing/Clinical Operations, Finance, and Medical Affairs to interpret agreements, resolve scheduling issues, and support grievance avoidance and resolution.
Identify, assess, and mitigate staffing-related risks impacting patient safety, workforce sustainability, and labour relations, escalating issues appropriately within governance structures.
Lead HR’s digital transformation strategy by leveraging technology to streamline processes, enhance the employee experience, and support data-driven decision-making. Identify, assess, and implement best-in-class HR technology solutions (e.g., HRIS, WFM, ATS) to strengthen operational efficiency and effectiveness throughout the employee lifecycle.
Lead specific projects for the implementation of human capital digital modules/programs approved for implementation, including team leadership, project plan development/monitoring, change management, education and reporting of milestones.
Streamline manual or legacy processes, ensuring system integration, automation, and user-friendly workflows that enhance manager and employee experience where these legacy processes need to interface or support new digital innovations in human capital management
Provides leadership, focus and direction, identifying and recruiting resources, assigning clear accountabilities, overseeing staff and department evaluation, and ensuring continuous performance/quality improvement;
QUALIFICATIONS:
Bachelor’s degree in Human Resources, Business administration, Health Administration, Industrial Engineering, Operations Management, or related field, required.
HR Analytics and Project Management certification, preferred.
Certified Human Resources Leader designation, preferred.
2-5+ years’ experience in HR Analytics, Project Management, Change Management.
5-7+ years’ leadership experience.
8–10+ years of progressive experience in workforce planning, scheduling, HR operations, or workforce analytics, ideally within a healthcare environment.
Demonstrated experience implementing HR technologies, scheduling systems, and digital workforce tools.
Understanding of system integrations, automation, and change management within HR operations.
Proven experience with scheduling, which may include acuity-based staffing, workload measurement tools, and healthcare staffing standards (an asset).
Experience working in unionized healthcare environments with complex scheduling rules.
Deep knowledge of healthcare staffing models, scheduling methodologies, and workforce optimization principles.
Strong analytical and strategic planning skills.
Ability to translate complex data into clear insights and actionable recommendations.
Strong leadership, relationship-building, and change management capabilities.
Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.
The Director of Workforce Management & HR Optimization is a strategic leader responsible for advancing enterprise-wide workforce planning, scheduling, analytics, and human capital optimization across a complex, heavily unionized, multi-site healthcare environment. The key accountabilities for his role in its initial stages will be to develop and lead the enterprise-wide project to implement workforce management, which includes building the organizational operating model, support schedule optimization and implementation of a digital scheduling and time and attendance platform. The Director will assemble and lead the project implementation team and ensure that key milestones are met while maintaining strong change management practices. The Director will support the organization to take a broad strategic view of digital enhancements for human capital management to help facilitate decision-making about implementation of complimentary functionality of the human capital management system with a view to system efficiency and value generation for the entity.
Once established, the Director, Workforce Optimization will lead Central Staffing Services ensuring high quality support to departments that prioritizes service quality, safe staffing and efficient operations. The Director will lead the organization’s approach to strategic workforce planning and work in partnership with other leaders in the People and Culture portfolio to develop a Workforce Plan to deliver on the organizations current and future talent needs. The Director will support the continuous transformation of scheduling and human capital/workforce processes into technology-enabled, streamlined, and future-ready systems. This position collaborates closely with clinical operations, HR, finance, digital/IT, and labour relations to support organizational priorities, mitigate staffing risks, and strengthen overall workforce performance.
RESPONSIBILITIES:
Overall leadership for the workforce management project to implement the organization’s target operating model, scheduling policies and workflows, optimization of schedules and implementation of a digital scheduling platform including time and attendance.
Chair the Workforce Management Steering Committee to ensure key collaboration and engagement across the organization as an oversight and advisory body contributing to quality project stewardship and implementation and change management.
Provide leadership to an interdisciplinary project implementation team and oversee the development and execution of the enterprise-wide project plan and change management and education strategies.
Oversee supports that will aid leaders with the review, redevelopment and implementation of quality schedules that align better to patient care needs and/or service demands.
Through past experience, monitoring of current and past peer experiences and expertise gleaned from research and other contacts, act as the organizational expert on workforce management and scheduling providing strategic guidance and leading decision-making related to workforce management.
Support the organization to implement improved scheduling models, including acuity-based staffing, workload measurement, and benchmarking across similar healthcare units or departments. Incorporate skill mix and models of care into these scheduling models.
Lead the development of a suite of performance measures that will support Unity Health to monitor the performance of the scheduling function, support data-informed decision making about the utilization and deployment of human capital from a quality, safety and efficiency lens.
Adopt and model a continuous improvement approach to provide strategic and operational leadership to identify, validate and drive scheduling transformation initiatives and support workforce optimization across the organization.
Partner directly with leadership to develop and oversee short-, medium-, and long-term workforce plans that align staffing supply with patient demand, service volumes, and organizational strategy (e.g., growth, new models of care, academic mandates)
Support the organization to apply a labour cost/value lens to its workforce management by ensuring that schedules manage and reduce controllable labour costs (overtime, agency, sick time backfill, premium pay) while being nimble and closely aligned to patient care demands while supporting quality, safety, and employee well-being.
Lead the development and use of predictive analytics to forecast workload and staffing requirements based on drivers such as census, acuity, case mix, length of stay, seasonality, and service redesign.
Provide strategic recommendations to senior leadership on staffing trends, workforce risks, and optimization opportunities.
Develop and execute change management plans, communicate effectively with stakeholders, and provide guidance to ensure successful adoption of new processes and technologies.
Provide enterprise leadership for central scheduling services across a multi-union, 24/7 hospital network environment, ensuring consistent, equitable, and safe staffing coverage in alignment with patient care needs and organizational priorities.
Lead, coach, and develop a multidisciplinary team of workforce analysts, planners, and scheduling specialists in the provision of value-add services to clinical and support departments.
Partner with Labour Relations, Human Resources, Nursing/Clinical Operations, Finance, and Medical Affairs to interpret agreements, resolve scheduling issues, and support grievance avoidance and resolution.
Identify, assess, and mitigate staffing-related risks impacting patient safety, workforce sustainability, and labour relations, escalating issues appropriately within governance structures.
Lead HR’s digital transformation strategy by leveraging technology to streamline processes, enhance the employee experience, and support data-driven decision-making. Identify, assess, and implement best-in-class HR technology solutions (e.g., HRIS, WFM, ATS) to strengthen operational efficiency and effectiveness throughout the employee lifecycle.
Lead specific projects for the implementation of human capital digital modules/programs approved for implementation, including team leadership, project plan development/monitoring, change management, education and reporting of milestones.
Streamline manual or legacy processes, ensuring system integration, automation, and user-friendly workflows that enhance manager and employee experience where these legacy processes need to interface or support new digital innovations in human capital management
Provides leadership, focus and direction, identifying and recruiting resources, assigning clear accountabilities, overseeing staff and department evaluation, and ensuring continuous performance/quality improvement;
QUALIFICATIONS:
Bachelor’s degree in Human Resources, Business administration, Health Administration, Industrial Engineering, Operations Management, or related field, required.
HR Analytics and Project Management certification, preferred.
Certified Human Resources Leader designation, preferred.
2-5+ years’ experience in HR Analytics, Project Management, Change Management.
5-7+ years’ leadership experience.
8–10+ years of progressive experience in workforce planning, scheduling, HR operations, or workforce analytics, ideally within a healthcare environment.
Demonstrated experience implementing HR technologies, scheduling systems, and digital workforce tools.
Understanding of system integrations, automation, and change management within HR operations.
Proven experience with scheduling, which may include acuity-based staffing, workload measurement tools, and healthcare staffing standards (an asset).
Experience working in unionized healthcare environments with complex scheduling rules.
Deep knowledge of healthcare staffing models, scheduling methodologies, and workforce optimization principles.
Strong analytical and strategic planning skills.
Ability to translate complex data into clear insights and actionable recommendations.
Strong leadership, relationship-building, and change management capabilities.
Unity Health Toronto is committed to creating an accessible and inclusive organization. We strive to provide a recruitment process that is barrier-free and in compliance with the Accessibility for Ontarians with Disabilities Act (AODA) and the Ontario Human Rights Code. We understand that you may require an accommodation at any stage of the recruitment process. When you are contacted, please inform the Talent Acquisition Specialist and we will work with you to meet your accommodation needs. We want to emphasize that all accommodation requests are handled with the utmost confidentiality, respecting your privacy and dignity.
Waypoint Centre for Mental Health Care
THE OPPORTUNITY
This is an exciting and strategic leadership opportunity for a seasoned development professional to lead Waypoint Centre for Mental Health Care’s fundraising function, plan and deliver its first-ever major fundraising campaign, and play a key board-facing role in establishing a separately incorporated Foundation. As Waypoint expands its philanthropic vision in support of a new long-term strategy, this role offers the opportunity to shape the future of philanthropy at the organization.
Reporting to the Vice President, Partnerships and Chief Strategy Officer, and working closely with the President & CEO, Senior Leadership Team, and Board of Directors, the Director, Philanthropy will provide overall leadership for fundraising strategy and operations. The Director will be responsible for developing and implementing a comprehensive, multi-year fundraising strategy with diversified revenue streams aligned to organizational priorities.
A central focus of this role will be the planning, leadership, and execution of Waypoint’s inaugural major fundraising campaign, a defining initiative aligned with the organization’s new long-term strategy. Building on existing fundraising programs while creating new avenues for philanthropic support, the Director will set campaign strategy, mobilize volunteer leadership, and lead a high-performing fundraising team to drive sustainable revenue growth.
The Director will provide leadership in preparing for the establishment of a separately incorporated and governed Foundation; working along side the Founders Circle leadership volunteers, contributing to governance frameworks, policies, and best practices.
At the heart of this role are relationships. The Director will build trust-based partnerships across the hospital with clinical teams, senior leaders, staff, and volunteers to strengthen a culture of philanthropy. Leading a collaborative, team-oriented fundraising department, the Director will coach and support staff, deepen relationships with donors, cultivate new networks, and serve as a visible ambassador for Waypoint.
For a strategic, relationship-driven leader who enjoys building teams, shaping culture, and working closely with senior leadership and boards, this role offers a meaningful opportunity to advance mental health care in Ontario and support the patients, families, and communities who rely on Waypoint every day.
LOCATION & WORK MODEL: Waypoint Centre for Mental Health Care is located at 500 Church St. in Penetanguishene, Ontario, approximately 150 kilometres north of Toronto. Waypoint offers a flexible, hybrid work model and is open to candidates from outside the region who are willing to be in the office part-time as well as engaged and present in the community.
ABOUT WAYPOINT CENTRE FOR MENTAL HEALTH CARE
Waypoint is a 315-bed academic and teaching hospital providing specialty mental health, addiction, and geriatric care. Located on the shores of Georgian Bay in Penetanguishene, Waypoint provides both inpatient and outpatient services to some of Ontario’s most complex and underserved individuals. Waypoint provides services across the lifespan.
The world-renowned Waypoint Research Institute (WRI) is internationally recognized for driving positive change that enhances care, outcomes and experiences. The WRI has developed and maintained active collaborations with Ontario Shores Centre for Mental Health Sciences, The Royal, the Centre for Addiction and Mental Health, and St. Joseph’s Healthcare. The WRI also maintains formal academic research partnerships with the University of Toronto, McMaster University, York University, Toronto Metropolitan University, and Georgian College.
The new Research Chair in Forensic Mental Health Science is one of only a handful in the world, a collaboration between Waypoint and the University of Toronto Faculty of Medicine dedicated to the study and research of forensic mental health science. Waypoint has provided forensic mental health care as an integral part of its hospital services since the 1930’s.
Waypoint’s 1,300+ dedicated employees improve lives and bring hope to people with mental illness and substance use challenges. Care is delivered on site, in the community, virtually, and through partnerships, and is informed by innovative practices and, most importantly, patient voices. Each patient’s journey is unique, and Waypoint supports their recovery with compassion, dignity and inclusivity.
Employees are internationally recognized for their leadership and research, approaching their work with professionalism and humility. Their commitment has earned Waypoint numerous recognitions, including the Gold Level recognition from Excellence Canada in November 2024 for the Hospital’s commitment to supporting psychological health and safety in the workplace. Also in 2024, Waypoint’s president and CEO, Dr. Nadiya Sunderji, was recognized with a Tomorrow’s National Leaders Award from the Catholic Health Alliance of Canada. Most recently, Waypoint was recognized for their commitment to building an inclusive workplace by achieving the Gold Level designation under the Simcoe County LIP Workplace Inclusion Charter.
10-Year Strategy
Transforming Care, Driving Research, Building Healthier Communities - 2026 to 2035
By 2035, Waypoint will be an internationally renowned centre of excellence for mental health, addictions and geriatric care, recognized for the effectiveness of our care, the impact of our research and our influence on the shape of our healthcare system.
The new 10-year strategy is a blueprint for success over the next decade. The plan articulates a go-forward strategy across four directions as Waypoint shares its expertise and systems thinking: Serve, Discover, Lead and Inspire. Serve speaks to a continued and unwavering focus on delivering exemplary specialized care. Discover demonstrates a commitment to growing the research mission with a practical lens, educating tomorrow’s healthcare professionals and helping drive the evolution of the health system. Lead commits Waypoint to establishing a prominent place of influence in mental health, addictions, and geriatric care regionally, provincially and beyond as well as crafting purposeful partnerships to transform health and care together. And Inspire honours the people who advance our mission.
The 2026-2035 10-Year Strategy was created to build on our successes and guide the organization in responding to the most pressing needs of those we can reach – today and into the future.
FUNDRAISING AT WAYPOINT
Mental health has historically been underfunded and stigmatized in Ontario, but that’s changing. Awareness is increasing, philanthropy is gaining momentum, and donors are showing a stronger commitment to advancing mental health care and research.
Waypoint has experienced steady revenue growth over the past several years, driven by strong corporate support and increased participation in special events. This momentum demonstrates Waypoint’s ability to attract philanthropic investment, raise awareness, and build meaningful connections with both businesses, community partners and individual donors.
With the launch of a new 10-year strategy and a complementary 5-year fundraising plan outlining clear priorities, areas of opportunity, and metrics, Waypoint is well-positioned for its next stage of growth. A major opportunity ahead is the planning and execution of Waypoint’s first-ever fundraising campaign in support of the new strategy. This is an important milestone that will significantly expand the organization’s philanthropic footprint. In addition, there is exciting potential to provide leadership and preparation for a future Waypoint Foundation, establishing structures, practices, and relationships needed to sustain long-term philanthropic success.
ADDITIONAL INFORMATION
Waypoint Centre for Mental Health Care
The Waypoint Difference
Board Members & Leadership Team
2024/2025 Annual Report
2026-2035 10-Year Strategy
Equity Diversity Inclusion (EDI) Plan 2025-2026
KEY LEADERSHIP INITIATIVES
Work collaboratively with the Vice President, Partnership and Chief Strategy Officer, the President & CEO and Senior Leadership Team to drive the overall fundraising vision and strategy, directing and overseeing short and long-term goals in alignment with organizational priorities and needs.
Plan and direct all fundraising programs, oversee the development of annual plans for achieving fundraising success and monitor key performance indicators.
Engage regularly with the Senior Leadership Team and clinical teams to ensure a solid understanding of current and future healthcare needs, and that those teams are informed and engaged in relevant fundraising activities.
Working closely with campaign and leadership volunteers, plan and execute Waypoint’s first-ever campaign, overseeing, evaluating, and implementing campaign activities to ensure revenue and donor engagement goals are met.
Provide leadership of preparations for future Foundation management and operations, including strategic planning, governance and legal, investment and financial, HR and administration, and PR and stakeholder engagement.
Act as a representative and spokesperson for Waypoint within the community, at events, etc., building and maintaining relationships that support greater philanthropic support.
Collaborate with the Director, Strategic Communications & Public Affairs to ensure alignment and harness synergies in communications and presence.
Build and strengthen fundraising processes, policies, and activities ensuring adherence to regulatory requirements.
KEY RESPONSIBILITIES
Fund Development & Donor Relations:
Build capacity by developing diversified fundraising strategies, campaigns, programs, and events with multi-year and annual plans to meet healthcare needs.
Develop strategy and action-oriented plans to build successful Major Gifts and Planned Giving programs with robust pipelines of major gift donors.
Coordinate and participate in the identification, evaluation, cultivation, and solicitation of prospective donors, including individuals, foundations, corporations, and organizations.
Manage a personal portfolio of high value major gift prospects and donors. Support the CEO and other senior leadership team members in managing their portfolios of prospects and donors.
Further develop and build existing ongoing fundraising programs (Major Gifts, Special Events, Direct Response, and Monthly/Employee Giving).
In collaboration with the senior leadership team, lead development of the cases for support to build awareness of philanthropic opportunities.
Build the culture of philanthropy within the Hospital internal community.
In collaboration with the communications team, develop strategic communication plans and activities that highlight donor impact.
Provide leadership, support, and guidance to fundraising volunteers, as well as building a relationship with the separately incorporated and governed Volunteer Association.
Staff and Relationship Management:
Manage people-related processes including recruitment, training and development, performance management, and retention.
Provide inspiring leadership to the Fund Development team, ensuring clear accountabilities, ongoing work quality, and effective project management.
Coach and motivate staff and volunteers to achieve personal goals and team targets.
Measure, monitor, and manage the overall performance of the program and direct reports against set performance targets.
Perform all work in compliance with all hospital policies and procedures and legislation (Occupational Health & Safety Act, Fire Code, WHMIS, etc.) relevant to health and safety, security (including relational/therapeutic security) and potential risk hazards, and in particular, “duties of the worker” as defined in Section 28 of the OH&S Act.
Finance & Operations:
Develop and manage annual budgets and provide regular reports to the VP, Partnerships & Chief strategy Officer and Founders Circle leadership volunteers.
Act as the administrative lead for the fundraising department and team including monitoring, and approving all major expenditures, service contracts, and other expenditures.
QUALIFICATIONS & COMPETENCIES
Experience and Education:
Professional fundraising experience and/or a combination of volunteer and work experience in a fundraising capacity.
Progressive leadership experience in a charity or non-profit with a focus on fundraising.
Demonstrated experience in a similarly complex, data driven environment that promotes collaboration and strong partnerships.
Proven track record leading successful teams with the ability to lead, coach and develop staff.
Demonstrated success contributing to fundraising programs and projects such as major gift fundraising, capital campaigns, planned giving and annual campaigns.
Major gift fundraising success, including direct involvement in building and growing pipelines and cultivating, soliciting, and stewarding major donors.
Previous experience working with and engaging leadership volunteers in fundraising activities.
Experience in communicating with diverse communities is an asset.
Bilingualism (English/French) is an asset.
Post Secondary Degree/Diploma in a relevant discipline or equivalent combination of education and experience.
Abilities, Qualities and Attributes:
Ability to develop and maintain productive interpersonal relationships with staff, donors, the public, businesses, volunteers, health care administrators, and professional staff.
Excellent relationship building skills with the ability to engage individuals and groups in a manner that increases philanthropic support.
Strategic thinker with a proven ability to operationalize strategic objectives into successful annual business plans. Experience promoting and meeting growth targets for programs and/or initiatives.
Financial acumen, including experience managing budgets and demonstrating fiscal accountability.
Excellent verbal, written and presentation skills with the ability to engage diverse audiences.
Strong working knowledge of the financial, legal, and regulatory requirements for a not-for-profit organization.
Knowledge of tools and technology to support fundraising success and overall efficiency, including donor databases.
Personal commitment to diversity, equity, and inclusion.
A demonstrated passion for healthcare philanthropy with experience working in a healthcare environment considered an asset.
Other Considerations:
Ability to attend community events as a representative of the hospital.
Ability to work evenings and weekends as required.
A valid driver’s license with regular access to a vehicle.
APPLICATION PROCESS & DEADLINE
KCI Search + Talent has been retained to conduct this search on behalf of Waypoint Centre for Mental Health Care (Waypoint). For more information about this opportunity, please contact Ellie Rusonik or Jody Jacobson, KCI Search + Talent, by email at Waypoint@kcitalent.com .
To view the full Executive Brief, please visit www.kcitalent.com
Interested candidates should send their resume and letter of interest to the email address listed above by January 29, 2026 . All inquiries and applications will be held in strict confidence. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require any accommodations, please notify the Search Consultants at the email provided above.
The salary range for this position is $140,000 - $160,000 and includes HOOPP, comprehensive health benefits, and relocation support if required.
Waypoint Centre for Mental Health Care is committed to building an intentionally inclusive environment that engages, supports, and empowers employment equity and diversity in the workplace and communities served. We welcome applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and 2SLGBTQ+ persons.
Waypoint is situated on the traditional territory of the Anishinabek, which includes the Odawa, Ojibwe and Pottawatomi Nations (collectively known as the Three Fires Confederacy), the Haudenosaunee (Six Nations/Mohawk of the Wahta Community), Huron, Wendat and Métis. We acknowledge and affirm our commitment to improving relationships between nations and to improving equity for Indigenous communities residing in central Ontario.
Please note that this posting is for an existing vacancy. Artificial intelligence will not be used to screen resumes or assess candidates in this search.
THE OPPORTUNITY
This is an exciting and strategic leadership opportunity for a seasoned development professional to lead Waypoint Centre for Mental Health Care’s fundraising function, plan and deliver its first-ever major fundraising campaign, and play a key board-facing role in establishing a separately incorporated Foundation. As Waypoint expands its philanthropic vision in support of a new long-term strategy, this role offers the opportunity to shape the future of philanthropy at the organization.
Reporting to the Vice President, Partnerships and Chief Strategy Officer, and working closely with the President & CEO, Senior Leadership Team, and Board of Directors, the Director, Philanthropy will provide overall leadership for fundraising strategy and operations. The Director will be responsible for developing and implementing a comprehensive, multi-year fundraising strategy with diversified revenue streams aligned to organizational priorities.
A central focus of this role will be the planning, leadership, and execution of Waypoint’s inaugural major fundraising campaign, a defining initiative aligned with the organization’s new long-term strategy. Building on existing fundraising programs while creating new avenues for philanthropic support, the Director will set campaign strategy, mobilize volunteer leadership, and lead a high-performing fundraising team to drive sustainable revenue growth.
The Director will provide leadership in preparing for the establishment of a separately incorporated and governed Foundation; working along side the Founders Circle leadership volunteers, contributing to governance frameworks, policies, and best practices.
At the heart of this role are relationships. The Director will build trust-based partnerships across the hospital with clinical teams, senior leaders, staff, and volunteers to strengthen a culture of philanthropy. Leading a collaborative, team-oriented fundraising department, the Director will coach and support staff, deepen relationships with donors, cultivate new networks, and serve as a visible ambassador for Waypoint.
For a strategic, relationship-driven leader who enjoys building teams, shaping culture, and working closely with senior leadership and boards, this role offers a meaningful opportunity to advance mental health care in Ontario and support the patients, families, and communities who rely on Waypoint every day.
LOCATION & WORK MODEL: Waypoint Centre for Mental Health Care is located at 500 Church St. in Penetanguishene, Ontario, approximately 150 kilometres north of Toronto. Waypoint offers a flexible, hybrid work model and is open to candidates from outside the region who are willing to be in the office part-time as well as engaged and present in the community.
ABOUT WAYPOINT CENTRE FOR MENTAL HEALTH CARE
Waypoint is a 315-bed academic and teaching hospital providing specialty mental health, addiction, and geriatric care. Located on the shores of Georgian Bay in Penetanguishene, Waypoint provides both inpatient and outpatient services to some of Ontario’s most complex and underserved individuals. Waypoint provides services across the lifespan.
The world-renowned Waypoint Research Institute (WRI) is internationally recognized for driving positive change that enhances care, outcomes and experiences. The WRI has developed and maintained active collaborations with Ontario Shores Centre for Mental Health Sciences, The Royal, the Centre for Addiction and Mental Health, and St. Joseph’s Healthcare. The WRI also maintains formal academic research partnerships with the University of Toronto, McMaster University, York University, Toronto Metropolitan University, and Georgian College.
The new Research Chair in Forensic Mental Health Science is one of only a handful in the world, a collaboration between Waypoint and the University of Toronto Faculty of Medicine dedicated to the study and research of forensic mental health science. Waypoint has provided forensic mental health care as an integral part of its hospital services since the 1930’s.
Waypoint’s 1,300+ dedicated employees improve lives and bring hope to people with mental illness and substance use challenges. Care is delivered on site, in the community, virtually, and through partnerships, and is informed by innovative practices and, most importantly, patient voices. Each patient’s journey is unique, and Waypoint supports their recovery with compassion, dignity and inclusivity.
Employees are internationally recognized for their leadership and research, approaching their work with professionalism and humility. Their commitment has earned Waypoint numerous recognitions, including the Gold Level recognition from Excellence Canada in November 2024 for the Hospital’s commitment to supporting psychological health and safety in the workplace. Also in 2024, Waypoint’s president and CEO, Dr. Nadiya Sunderji, was recognized with a Tomorrow’s National Leaders Award from the Catholic Health Alliance of Canada. Most recently, Waypoint was recognized for their commitment to building an inclusive workplace by achieving the Gold Level designation under the Simcoe County LIP Workplace Inclusion Charter.
10-Year Strategy
Transforming Care, Driving Research, Building Healthier Communities - 2026 to 2035
By 2035, Waypoint will be an internationally renowned centre of excellence for mental health, addictions and geriatric care, recognized for the effectiveness of our care, the impact of our research and our influence on the shape of our healthcare system.
The new 10-year strategy is a blueprint for success over the next decade. The plan articulates a go-forward strategy across four directions as Waypoint shares its expertise and systems thinking: Serve, Discover, Lead and Inspire. Serve speaks to a continued and unwavering focus on delivering exemplary specialized care. Discover demonstrates a commitment to growing the research mission with a practical lens, educating tomorrow’s healthcare professionals and helping drive the evolution of the health system. Lead commits Waypoint to establishing a prominent place of influence in mental health, addictions, and geriatric care regionally, provincially and beyond as well as crafting purposeful partnerships to transform health and care together. And Inspire honours the people who advance our mission.
The 2026-2035 10-Year Strategy was created to build on our successes and guide the organization in responding to the most pressing needs of those we can reach – today and into the future.
FUNDRAISING AT WAYPOINT
Mental health has historically been underfunded and stigmatized in Ontario, but that’s changing. Awareness is increasing, philanthropy is gaining momentum, and donors are showing a stronger commitment to advancing mental health care and research.
Waypoint has experienced steady revenue growth over the past several years, driven by strong corporate support and increased participation in special events. This momentum demonstrates Waypoint’s ability to attract philanthropic investment, raise awareness, and build meaningful connections with both businesses, community partners and individual donors.
With the launch of a new 10-year strategy and a complementary 5-year fundraising plan outlining clear priorities, areas of opportunity, and metrics, Waypoint is well-positioned for its next stage of growth. A major opportunity ahead is the planning and execution of Waypoint’s first-ever fundraising campaign in support of the new strategy. This is an important milestone that will significantly expand the organization’s philanthropic footprint. In addition, there is exciting potential to provide leadership and preparation for a future Waypoint Foundation, establishing structures, practices, and relationships needed to sustain long-term philanthropic success.
ADDITIONAL INFORMATION
Waypoint Centre for Mental Health Care
The Waypoint Difference
Board Members & Leadership Team
2024/2025 Annual Report
2026-2035 10-Year Strategy
Equity Diversity Inclusion (EDI) Plan 2025-2026
KEY LEADERSHIP INITIATIVES
Work collaboratively with the Vice President, Partnership and Chief Strategy Officer, the President & CEO and Senior Leadership Team to drive the overall fundraising vision and strategy, directing and overseeing short and long-term goals in alignment with organizational priorities and needs.
Plan and direct all fundraising programs, oversee the development of annual plans for achieving fundraising success and monitor key performance indicators.
Engage regularly with the Senior Leadership Team and clinical teams to ensure a solid understanding of current and future healthcare needs, and that those teams are informed and engaged in relevant fundraising activities.
Working closely with campaign and leadership volunteers, plan and execute Waypoint’s first-ever campaign, overseeing, evaluating, and implementing campaign activities to ensure revenue and donor engagement goals are met.
Provide leadership of preparations for future Foundation management and operations, including strategic planning, governance and legal, investment and financial, HR and administration, and PR and stakeholder engagement.
Act as a representative and spokesperson for Waypoint within the community, at events, etc., building and maintaining relationships that support greater philanthropic support.
Collaborate with the Director, Strategic Communications & Public Affairs to ensure alignment and harness synergies in communications and presence.
Build and strengthen fundraising processes, policies, and activities ensuring adherence to regulatory requirements.
KEY RESPONSIBILITIES
Fund Development & Donor Relations:
Build capacity by developing diversified fundraising strategies, campaigns, programs, and events with multi-year and annual plans to meet healthcare needs.
Develop strategy and action-oriented plans to build successful Major Gifts and Planned Giving programs with robust pipelines of major gift donors.
Coordinate and participate in the identification, evaluation, cultivation, and solicitation of prospective donors, including individuals, foundations, corporations, and organizations.
Manage a personal portfolio of high value major gift prospects and donors. Support the CEO and other senior leadership team members in managing their portfolios of prospects and donors.
Further develop and build existing ongoing fundraising programs (Major Gifts, Special Events, Direct Response, and Monthly/Employee Giving).
In collaboration with the senior leadership team, lead development of the cases for support to build awareness of philanthropic opportunities.
Build the culture of philanthropy within the Hospital internal community.
In collaboration with the communications team, develop strategic communication plans and activities that highlight donor impact.
Provide leadership, support, and guidance to fundraising volunteers, as well as building a relationship with the separately incorporated and governed Volunteer Association.
Staff and Relationship Management:
Manage people-related processes including recruitment, training and development, performance management, and retention.
Provide inspiring leadership to the Fund Development team, ensuring clear accountabilities, ongoing work quality, and effective project management.
Coach and motivate staff and volunteers to achieve personal goals and team targets.
Measure, monitor, and manage the overall performance of the program and direct reports against set performance targets.
Perform all work in compliance with all hospital policies and procedures and legislation (Occupational Health & Safety Act, Fire Code, WHMIS, etc.) relevant to health and safety, security (including relational/therapeutic security) and potential risk hazards, and in particular, “duties of the worker” as defined in Section 28 of the OH&S Act.
Finance & Operations:
Develop and manage annual budgets and provide regular reports to the VP, Partnerships & Chief strategy Officer and Founders Circle leadership volunteers.
Act as the administrative lead for the fundraising department and team including monitoring, and approving all major expenditures, service contracts, and other expenditures.
QUALIFICATIONS & COMPETENCIES
Experience and Education:
Professional fundraising experience and/or a combination of volunteer and work experience in a fundraising capacity.
Progressive leadership experience in a charity or non-profit with a focus on fundraising.
Demonstrated experience in a similarly complex, data driven environment that promotes collaboration and strong partnerships.
Proven track record leading successful teams with the ability to lead, coach and develop staff.
Demonstrated success contributing to fundraising programs and projects such as major gift fundraising, capital campaigns, planned giving and annual campaigns.
Major gift fundraising success, including direct involvement in building and growing pipelines and cultivating, soliciting, and stewarding major donors.
Previous experience working with and engaging leadership volunteers in fundraising activities.
Experience in communicating with diverse communities is an asset.
Bilingualism (English/French) is an asset.
Post Secondary Degree/Diploma in a relevant discipline or equivalent combination of education and experience.
Abilities, Qualities and Attributes:
Ability to develop and maintain productive interpersonal relationships with staff, donors, the public, businesses, volunteers, health care administrators, and professional staff.
Excellent relationship building skills with the ability to engage individuals and groups in a manner that increases philanthropic support.
Strategic thinker with a proven ability to operationalize strategic objectives into successful annual business plans. Experience promoting and meeting growth targets for programs and/or initiatives.
Financial acumen, including experience managing budgets and demonstrating fiscal accountability.
Excellent verbal, written and presentation skills with the ability to engage diverse audiences.
Strong working knowledge of the financial, legal, and regulatory requirements for a not-for-profit organization.
Knowledge of tools and technology to support fundraising success and overall efficiency, including donor databases.
Personal commitment to diversity, equity, and inclusion.
A demonstrated passion for healthcare philanthropy with experience working in a healthcare environment considered an asset.
Other Considerations:
Ability to attend community events as a representative of the hospital.
Ability to work evenings and weekends as required.
A valid driver’s license with regular access to a vehicle.
APPLICATION PROCESS & DEADLINE
KCI Search + Talent has been retained to conduct this search on behalf of Waypoint Centre for Mental Health Care (Waypoint). For more information about this opportunity, please contact Ellie Rusonik or Jody Jacobson, KCI Search + Talent, by email at Waypoint@kcitalent.com .
To view the full Executive Brief, please visit www.kcitalent.com
Interested candidates should send their resume and letter of interest to the email address listed above by January 29, 2026 . All inquiries and applications will be held in strict confidence. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require any accommodations, please notify the Search Consultants at the email provided above.
The salary range for this position is $140,000 - $160,000 and includes HOOPP, comprehensive health benefits, and relocation support if required.
Waypoint Centre for Mental Health Care is committed to building an intentionally inclusive environment that engages, supports, and empowers employment equity and diversity in the workplace and communities served. We welcome applications from women, racially visible individuals, people with disabilities, Indigenous peoples, and 2SLGBTQ+ persons.
Waypoint is situated on the traditional territory of the Anishinabek, which includes the Odawa, Ojibwe and Pottawatomi Nations (collectively known as the Three Fires Confederacy), the Haudenosaunee (Six Nations/Mohawk of the Wahta Community), Huron, Wendat and Métis. We acknowledge and affirm our commitment to improving relationships between nations and to improving equity for Indigenous communities residing in central Ontario.
Please note that this posting is for an existing vacancy. Artificial intelligence will not be used to screen resumes or assess candidates in this search.
Boyden
For over 100 years, Southlake Health has been dedicated to building healthy communities through innovative care. While many things have changed over the years, our unwavering pride in our people, place, and performance has stood the test of time.
With a passionate team of 6,000 medical professionals, staff, volunteers, and students, we work together every day to deliver exceptional care close to home. We are here for everyone who walks through our doors, no matter where they are in their life journey. Our commitment extends beyond our walls, reaching every community we serve. Driven by our heartfelt dedication, we believe that everyone deserves the best care and the best experience.
As we look to the future, our vision remains clear: to grow alongside our communities. This vision is anchored in our commitment to put people first—pushing boundaries and embracing the latest medical advancements while ensuring we meet individuals where they are in life. Every innovation, treatment technique, and interaction is centered on our desire to provide the leading-edge care that patients expect and deserve.
With an annual operating budget of over $500 million, we care for one of Ontario’s most rapidly growing and aging populations and have developed an exciting plan for new facilities to serve our communities into the future. A member of the Southlake Community Ontario Health Team, we are working with our partners to deliver connected care to northern York Region and southern Simcoe County; and through our two advanced regional program, Cancer Care and Cardiac Care, serve a broader population across the northern GTA and into Simcoe-Muskoka.
Southlake is embarking on a Finance transformation to modernize systems, improve processes, and position Finance as a strategic enabler across the organization. The Director of Finance will play a critical leadership role in designing and implementing this transformation championing best practices in financial management, driving operational efficiency, and building the capabilities needed to support Southlake’s future. This is an exciting opportunity to shape the future of Finance at Southlake and play a key role in enabling our mission of delivering exceptional care to our patients and community.
Reporting to the Vice President, Finance and Chief Financial Officer, the Director, Finance contributes to the financial stewardship and operational efficiency of Southlake Health by producing timely financial and operational reporting that supports strategic planning and informed decision-making across the organization. Committed to driving meaningful impact within both the hospital and the broader provincial health system, the Director applies sound financial expertise to strengthen fiscal responsibility, and advance organizational performance. Through close collaboration with clinical and non-clinical leaders, the Director leads the finance team in delivering robust analysis that supports prudent planning and effective resource allocation. Responsibilities include oversight of general accounting, payroll, accounts receivable, accounts payable, treasury functions, case costing, and capital and financial planning. The Director is also accountable for coordinating the annual financial cycle, including budgets, audited financial statements, and mandatory reporting requirements, while upholding a comprehensive framework of internal controls and financial policies that ensure reporting integrity, mitigate risk, and promote transparency.
With a minimum of five years of progressive financial leadership at the management level in a hospital setting, the successful individual exemplifies a service-centered approach grounded in trust and collaboration. The successful candidate will demonstrate a proven ability to lead, mentor, and inspire high-performing teams while fostering strong relationships across diverse stakeholder groups. The successful candidate will also demonstrate proven ability to lead teams through change and drive operational improvements. Exceptional analytical acumen, critical thinking and organizational capability, combined with the ability to influence, negotiate, and synthesize and communicate complex financial insights are essential. The preferred candidate will also possess the capacity to navigate complex relationships and drive performance within a highly regulated environment. A university degree in Business Administration or a recognized equivalent, along with a professional accounting designation (CPA or equivalent), is required.
For additional information, or to apply for this outstanding opportunity, please submit your application and related materials to Jim Stonehouse, Partner or Pamela Colquhoun, Partner via Kathy Luu, Associate (kluu@boyden.com ).
The salary for this position is $150,000 to $200,000. This is a current vacancy.
At Southlake (www.southlake.ca ), we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs. It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.
For over 100 years, Southlake Health has been dedicated to building healthy communities through innovative care. While many things have changed over the years, our unwavering pride in our people, place, and performance has stood the test of time.
With a passionate team of 6,000 medical professionals, staff, volunteers, and students, we work together every day to deliver exceptional care close to home. We are here for everyone who walks through our doors, no matter where they are in their life journey. Our commitment extends beyond our walls, reaching every community we serve. Driven by our heartfelt dedication, we believe that everyone deserves the best care and the best experience.
As we look to the future, our vision remains clear: to grow alongside our communities. This vision is anchored in our commitment to put people first—pushing boundaries and embracing the latest medical advancements while ensuring we meet individuals where they are in life. Every innovation, treatment technique, and interaction is centered on our desire to provide the leading-edge care that patients expect and deserve.
With an annual operating budget of over $500 million, we care for one of Ontario’s most rapidly growing and aging populations and have developed an exciting plan for new facilities to serve our communities into the future. A member of the Southlake Community Ontario Health Team, we are working with our partners to deliver connected care to northern York Region and southern Simcoe County; and through our two advanced regional program, Cancer Care and Cardiac Care, serve a broader population across the northern GTA and into Simcoe-Muskoka.
Southlake is embarking on a Finance transformation to modernize systems, improve processes, and position Finance as a strategic enabler across the organization. The Director of Finance will play a critical leadership role in designing and implementing this transformation championing best practices in financial management, driving operational efficiency, and building the capabilities needed to support Southlake’s future. This is an exciting opportunity to shape the future of Finance at Southlake and play a key role in enabling our mission of delivering exceptional care to our patients and community.
Reporting to the Vice President, Finance and Chief Financial Officer, the Director, Finance contributes to the financial stewardship and operational efficiency of Southlake Health by producing timely financial and operational reporting that supports strategic planning and informed decision-making across the organization. Committed to driving meaningful impact within both the hospital and the broader provincial health system, the Director applies sound financial expertise to strengthen fiscal responsibility, and advance organizational performance. Through close collaboration with clinical and non-clinical leaders, the Director leads the finance team in delivering robust analysis that supports prudent planning and effective resource allocation. Responsibilities include oversight of general accounting, payroll, accounts receivable, accounts payable, treasury functions, case costing, and capital and financial planning. The Director is also accountable for coordinating the annual financial cycle, including budgets, audited financial statements, and mandatory reporting requirements, while upholding a comprehensive framework of internal controls and financial policies that ensure reporting integrity, mitigate risk, and promote transparency.
With a minimum of five years of progressive financial leadership at the management level in a hospital setting, the successful individual exemplifies a service-centered approach grounded in trust and collaboration. The successful candidate will demonstrate a proven ability to lead, mentor, and inspire high-performing teams while fostering strong relationships across diverse stakeholder groups. The successful candidate will also demonstrate proven ability to lead teams through change and drive operational improvements. Exceptional analytical acumen, critical thinking and organizational capability, combined with the ability to influence, negotiate, and synthesize and communicate complex financial insights are essential. The preferred candidate will also possess the capacity to navigate complex relationships and drive performance within a highly regulated environment. A university degree in Business Administration or a recognized equivalent, along with a professional accounting designation (CPA or equivalent), is required.
For additional information, or to apply for this outstanding opportunity, please submit your application and related materials to Jim Stonehouse, Partner or Pamela Colquhoun, Partner via Kathy Luu, Associate (kluu@boyden.com ).
The salary for this position is $150,000 to $200,000. This is a current vacancy.
At Southlake (www.southlake.ca ), we are committed to fostering an inclusive and accessible environment. We are dedicated to building a workforce that reflects the diversity of the community in which we live and serve, including those with disabilities. Southlake is committed to providing accommodations in all parts of the hiring process. If you require an accommodation, we will work with you to meet your needs. It is the responsibility of all Southlake employees to work in a safe manner and promote health and safety in the workplace.
