Headwaters Health Care Centre
Headwaters Health Care Centre. One Community, Caring Together.
We are a dedicated team of professionals focused on providing the best care possible for our patients, families, and caregivers. We work together to care for the whole person from hospital to home.
We are looking for a Manager to work with our Patient Safety, Legal, Risk and Compliance Department to help us continue in our mission to serve our community with Kindness, Passion, Courage, and Teamwork.
Position Responsibilities: Reporting to the Director, Medicine, Emergency Department, ICU, Patient Safety, Legal and Risk will be responsible for the design, planning and implementation of key quality and patient safety initiatives across Headwaters Health Care Centre. The Manager of Patient Safety, Legal, Risk and Compliance will work with all units and departments, including front-line staff, managers, and directors, and provide assistance and input to the Senior Leadership Team and the Board of Directors as requested.
The successful candidate will collaborate with all levels to foster an environment of minimizing risk and maximizing patient safety and quality care across the organization, to ensure continued organization-wide success. responsible for Headwaters legal requirements, enterprise risk management, business continuity & emergency preparedness, claims management and corporate insurance policy coverage.
Patient Safety:
Build awareness and capacity with all staff, including clinical and non-clinical, physicians and volunteers on patient safety.
Work collaboratively with teams and leaders to develop patient safety strategies to patient safety issues, address risks, and mitigate injury/harm to patients.
Assist with the planning, design, and execution of Patient Safety Week activities in collaboration with others.
Support the orientation of new staff on quality and patient safety.
Design, develop and deliver content for e-learning modules for patient safety education/core curriculum.
Contribute to professional rounds, e.g. medical/surgical rounds (arrange speakers relevant to topic)
Collaborate with programs and other corporate support areas such as Enterprise Risk Management, Quality Reviews and Professional Practice etc.
Proactively identify quality, patient safety and patient experience opportunities through data trending and analysis
Develop patient safety toolkit and lead training.
Provide input to content of annual Quality Improvement Plan, support the Accreditation process and corporate indicators.
Routine review, analysis of patient incidents (as related to activities listed above)
Monitor and communicate detailed feedback on quality improvement outcomes in collaboration with program leaders, medical directors, and various internal and external stakeholders.
Identify and provide recommendations and solutions to executives on process improvement initiatives.
Develop policies and procedures and reports pertaining to Quality and Safety
Identify trends and implement changes based on metrics.
Collaborate with key stakeholders to develop and implement key High Reliability Organization (HRO) tactics and initiatives.
Plan, develop, implement, and monitor the Patient Safety Program across the hospital.
Support and deliver in the preparation of data collection and analysis and prepare regular and timely reports related to Quality and safety indicators as required.
Lead the organization through the Accreditation cycle including the onsite
Risk and Legal:
Oversight for the Enterprise Risk Management program, and approach problems and issues from both a detail-oriented and systems-wide perspective, including identification and implementation of best practices with respect to risk management.
Coordinate and provide leadership for the enterprise risk management program across the organization. This includes supporting risk identification, assessment, and mitigation activities (including risk surveys, workshops, and reviews).
Developing reports for staff, managers, senior team, and the Board of Directors on the Enterprise Risk Management program.
Develop reports for staff, managers, senior team and Board of Directors on loss trends and mitigation strategies to inform decisions about risk management.
Promote a knowledge of risk management on the units by engagement with managers and unit members (or other stakeholders as appropriate) at huddles, department meetings, quality committees etc.
Offer expert assistance to quality-of-care reviews by facilitating root cause analysis, providing knowledge of risk management, quality improvement, and patient safety principles.
Responsible for providing leadership during risk identification and risk mitigation activities. The incumbent also supports executive leadership and the board with information drawn from these risk management activities with respect to informing organizational priorities, strategic planning, and operational management.
Provide leadership to managers, directors, and VPs during incident management by identifying risks, providing assistance with root cause analysis, and developing a culture of patient safety.
Provide leadership with respect to sharing of best practices, policies, and procedures, supporting other leaders on risk management issues, and providing experience, guidance, and support to risk management issues as they arise.
Liaise with legal on all corporate contracts; draft and prepare court documents, submissions, policies/procedures, review and proofread documents and correspondence to ensure compliance with legal procedures and grammatical usage.
Draft and distribute notifications of legal claims to insurer; investigate legal claims to obtain and provide relevant evidence to insurance adjuster and outside counsel; gather and provide answers to requests for information from the insurance adjuster and outside counsel.
Manage medical malpractice, slip & falls and Human Rights Tribunal claims and files, (potential and active legal claims); collaborate with outside counsel in defending lawsuits from inception to dismissal or settlement, with a focus on mitigating risk; assist outside counsel with coordinating witnesses for discoveries and/or trial.
Maintain Claims Management database: input key information, claim details, summary description, parties involved, contact information, key dates, financial information, status, documents, and correspondence.
Conduct investigative and/or support meetings/interviews with staff (witnesses) from all levels and areas of hospital, which includes all units/programs/departments, including third party contractors as needed.
Conduct examination for discovery prep meetings and assist outside counsel with preparing witnesses for discoveries and/or trial.
Review legal documentation, such as statements of claim, motions, notices, discovery transcripts and approve some legal documentations such as an affidavit of documents.
Obtain approvals from reporting Director and ELT for settlement of legal claims and provide instructions re settlement to outside counsel.
Act as the key contact for accepting service of legal documents and facilitating service on staff; outside counsel and insurance partners (HIROC); handle inquiries and/or provide guidance regarding service of legal documents (summons, subpoena); handling police inquiries/request from either staff or police regarding the release of information; and for staff and liaison between staff/witnesses and outside counsel throughout litigation process.
Qualifications:
Master's degree in a health-related discipline an asset
Must have an undergraduate degree in a health-related discipline from a recognized institution.
Experience as a system and incident management administrator an asset.
Experience maintaining and updating policies, procedures, and standard work documents.
Lean methodology training and monitoring QI initiatives preferred.
Knowledge of High Reliability Organization (HRO) tactics and initiatives an asset
Minimum (5) years’ experience in a healthcare setting
Minimum (3) years’ experience in patient safety, risk management, Incident investigation and analysis, and project management
Must be a regulated health professional with certification or experience in a health care discipline/healthcare setting.
Certification in Patient Safety Trainer, Canadian Patient Safety Officer, Critical Incident Analysis and Patient Safety from an applicable program, e.g. Ontario Health Association or Canadian Patient Safety Institute/Healthcare Excellence Canada is an asset.
Advanced computer knowledge and skills in applications such as, but not limited to, Microsoft Office 2016 (Excel, Word, PowerPoint, and Access) and Adobe Acrobat, Visio and Project and RL6 solutions.
Excellent use of healthcare-related e-software {e.g. Incident reporting system, medical records)
Experience and knowledge with Patient Safety and Quality projects or initiatives, electronic clinical incident management systems, performance measurement, data reporting analysis, quality improvement principles and Quality of Care Reviews
Proficient knowledge of legislation and regulatory environment applicable to hospitals/ healthcare, including Excellent Care for All Act, Quality of Care Information Protection Act and Privacy Act
Superior knowledge of patient quality and safety principles
Outstanding knowledge of quality and safety, including experience working with risk/patient safety related tools, practices, methodologies, and frameworks
Highly organized multitasker and detail-oriented professional with ability to work well under pressure and meet deadlines in a fast-paced and unpredictable environment.
Strong critical thinking, analytical and problem-solving skills with ability to proficiently interpret clinical documentation.
Demonstrates excellent effective objective interpersonal and communication skills along with investigative, teaching and facilitation skills.
Demonstrates a commitment to customer service when dealing with patients, colleagues and volunteers and other members of the community and public.
Demonstrates values consistent with Headwaters Code of Conduct and is committed to fostering a healthy and positive work environment in accordance with Health & Safety policy and legislation.
Excellent time management skills
Proficient in Microsoft Office, Outlook, and medical software systems.
Impeccable performance and attendance required.
Outstanding decision making and problem-solving skills.
Hours of Work: 37.5 hours per week; Monday - Friday Hiring Salary Range: Compensation is commensurate with experience.
Entitled to HOOPP Pension
100% Employer Cost Benefits
Why Headwaters?
Our values are more than words, they are what define and connect us. They determine how we work, how we behave, and how we relate to our patients, their families, and caregivers as well as to everyone who is part of the Headwaters community. We offer a wide range of employee perks, for information on our comprehensive benefits package, please visit Headwaters Health Care Centre - Careers at Headwaters .
Extra Information:
We thank all those who apply but only those individuals selected for further consideration will be contacted. Headwaters Health Care Centre is an inclusive and equal opportunity employer and supports the compliance of the Accessibility for Ontarians with Disabilities Act (AODA). If you have a need for an accommodation, please contact Human Resources so that appropriate arrangements can be made. Headwaters Health Care Centre is a smoke free facility. Smoking is not permitted on hospital properties. We thank everyone who works at or visits our hospitals for respecting this healthy initiative. We are also a scent-free environment for all employees and visitors. All job offers will require compliance with our COVID-19 Vaccination Policy for proof of full vaccination unless provided with a medical exemption or an accommodation under the Ontario Human Rights Code.
Headwaters Health Care Centre. One Community, Caring Together.
We are a dedicated team of professionals focused on providing the best care possible for our patients, families, and caregivers. We work together to care for the whole person from hospital to home.
We are looking for a Manager to work with our Patient Safety, Legal, Risk and Compliance Department to help us continue in our mission to serve our community with Kindness, Passion, Courage, and Teamwork.
Position Responsibilities: Reporting to the Director, Medicine, Emergency Department, ICU, Patient Safety, Legal and Risk will be responsible for the design, planning and implementation of key quality and patient safety initiatives across Headwaters Health Care Centre. The Manager of Patient Safety, Legal, Risk and Compliance will work with all units and departments, including front-line staff, managers, and directors, and provide assistance and input to the Senior Leadership Team and the Board of Directors as requested.
The successful candidate will collaborate with all levels to foster an environment of minimizing risk and maximizing patient safety and quality care across the organization, to ensure continued organization-wide success. responsible for Headwaters legal requirements, enterprise risk management, business continuity & emergency preparedness, claims management and corporate insurance policy coverage.
Patient Safety:
Build awareness and capacity with all staff, including clinical and non-clinical, physicians and volunteers on patient safety.
Work collaboratively with teams and leaders to develop patient safety strategies to patient safety issues, address risks, and mitigate injury/harm to patients.
Assist with the planning, design, and execution of Patient Safety Week activities in collaboration with others.
Support the orientation of new staff on quality and patient safety.
Design, develop and deliver content for e-learning modules for patient safety education/core curriculum.
Contribute to professional rounds, e.g. medical/surgical rounds (arrange speakers relevant to topic)
Collaborate with programs and other corporate support areas such as Enterprise Risk Management, Quality Reviews and Professional Practice etc.
Proactively identify quality, patient safety and patient experience opportunities through data trending and analysis
Develop patient safety toolkit and lead training.
Provide input to content of annual Quality Improvement Plan, support the Accreditation process and corporate indicators.
Routine review, analysis of patient incidents (as related to activities listed above)
Monitor and communicate detailed feedback on quality improvement outcomes in collaboration with program leaders, medical directors, and various internal and external stakeholders.
Identify and provide recommendations and solutions to executives on process improvement initiatives.
Develop policies and procedures and reports pertaining to Quality and Safety
Identify trends and implement changes based on metrics.
Collaborate with key stakeholders to develop and implement key High Reliability Organization (HRO) tactics and initiatives.
Plan, develop, implement, and monitor the Patient Safety Program across the hospital.
Support and deliver in the preparation of data collection and analysis and prepare regular and timely reports related to Quality and safety indicators as required.
Lead the organization through the Accreditation cycle including the onsite
Risk and Legal:
Oversight for the Enterprise Risk Management program, and approach problems and issues from both a detail-oriented and systems-wide perspective, including identification and implementation of best practices with respect to risk management.
Coordinate and provide leadership for the enterprise risk management program across the organization. This includes supporting risk identification, assessment, and mitigation activities (including risk surveys, workshops, and reviews).
Developing reports for staff, managers, senior team, and the Board of Directors on the Enterprise Risk Management program.
Develop reports for staff, managers, senior team and Board of Directors on loss trends and mitigation strategies to inform decisions about risk management.
Promote a knowledge of risk management on the units by engagement with managers and unit members (or other stakeholders as appropriate) at huddles, department meetings, quality committees etc.
Offer expert assistance to quality-of-care reviews by facilitating root cause analysis, providing knowledge of risk management, quality improvement, and patient safety principles.
Responsible for providing leadership during risk identification and risk mitigation activities. The incumbent also supports executive leadership and the board with information drawn from these risk management activities with respect to informing organizational priorities, strategic planning, and operational management.
Provide leadership to managers, directors, and VPs during incident management by identifying risks, providing assistance with root cause analysis, and developing a culture of patient safety.
Provide leadership with respect to sharing of best practices, policies, and procedures, supporting other leaders on risk management issues, and providing experience, guidance, and support to risk management issues as they arise.
Liaise with legal on all corporate contracts; draft and prepare court documents, submissions, policies/procedures, review and proofread documents and correspondence to ensure compliance with legal procedures and grammatical usage.
Draft and distribute notifications of legal claims to insurer; investigate legal claims to obtain and provide relevant evidence to insurance adjuster and outside counsel; gather and provide answers to requests for information from the insurance adjuster and outside counsel.
Manage medical malpractice, slip & falls and Human Rights Tribunal claims and files, (potential and active legal claims); collaborate with outside counsel in defending lawsuits from inception to dismissal or settlement, with a focus on mitigating risk; assist outside counsel with coordinating witnesses for discoveries and/or trial.
Maintain Claims Management database: input key information, claim details, summary description, parties involved, contact information, key dates, financial information, status, documents, and correspondence.
Conduct investigative and/or support meetings/interviews with staff (witnesses) from all levels and areas of hospital, which includes all units/programs/departments, including third party contractors as needed.
Conduct examination for discovery prep meetings and assist outside counsel with preparing witnesses for discoveries and/or trial.
Review legal documentation, such as statements of claim, motions, notices, discovery transcripts and approve some legal documentations such as an affidavit of documents.
Obtain approvals from reporting Director and ELT for settlement of legal claims and provide instructions re settlement to outside counsel.
Act as the key contact for accepting service of legal documents and facilitating service on staff; outside counsel and insurance partners (HIROC); handle inquiries and/or provide guidance regarding service of legal documents (summons, subpoena); handling police inquiries/request from either staff or police regarding the release of information; and for staff and liaison between staff/witnesses and outside counsel throughout litigation process.
Qualifications:
Master's degree in a health-related discipline an asset
Must have an undergraduate degree in a health-related discipline from a recognized institution.
Experience as a system and incident management administrator an asset.
Experience maintaining and updating policies, procedures, and standard work documents.
Lean methodology training and monitoring QI initiatives preferred.
Knowledge of High Reliability Organization (HRO) tactics and initiatives an asset
Minimum (5) years’ experience in a healthcare setting
Minimum (3) years’ experience in patient safety, risk management, Incident investigation and analysis, and project management
Must be a regulated health professional with certification or experience in a health care discipline/healthcare setting.
Certification in Patient Safety Trainer, Canadian Patient Safety Officer, Critical Incident Analysis and Patient Safety from an applicable program, e.g. Ontario Health Association or Canadian Patient Safety Institute/Healthcare Excellence Canada is an asset.
Advanced computer knowledge and skills in applications such as, but not limited to, Microsoft Office 2016 (Excel, Word, PowerPoint, and Access) and Adobe Acrobat, Visio and Project and RL6 solutions.
Excellent use of healthcare-related e-software {e.g. Incident reporting system, medical records)
Experience and knowledge with Patient Safety and Quality projects or initiatives, electronic clinical incident management systems, performance measurement, data reporting analysis, quality improvement principles and Quality of Care Reviews
Proficient knowledge of legislation and regulatory environment applicable to hospitals/ healthcare, including Excellent Care for All Act, Quality of Care Information Protection Act and Privacy Act
Superior knowledge of patient quality and safety principles
Outstanding knowledge of quality and safety, including experience working with risk/patient safety related tools, practices, methodologies, and frameworks
Highly organized multitasker and detail-oriented professional with ability to work well under pressure and meet deadlines in a fast-paced and unpredictable environment.
Strong critical thinking, analytical and problem-solving skills with ability to proficiently interpret clinical documentation.
Demonstrates excellent effective objective interpersonal and communication skills along with investigative, teaching and facilitation skills.
Demonstrates a commitment to customer service when dealing with patients, colleagues and volunteers and other members of the community and public.
Demonstrates values consistent with Headwaters Code of Conduct and is committed to fostering a healthy and positive work environment in accordance with Health & Safety policy and legislation.
Excellent time management skills
Proficient in Microsoft Office, Outlook, and medical software systems.
Impeccable performance and attendance required.
Outstanding decision making and problem-solving skills.
Hours of Work: 37.5 hours per week; Monday - Friday Hiring Salary Range: Compensation is commensurate with experience.
Entitled to HOOPP Pension
100% Employer Cost Benefits
Why Headwaters?
Our values are more than words, they are what define and connect us. They determine how we work, how we behave, and how we relate to our patients, their families, and caregivers as well as to everyone who is part of the Headwaters community. We offer a wide range of employee perks, for information on our comprehensive benefits package, please visit Headwaters Health Care Centre - Careers at Headwaters .
Extra Information:
We thank all those who apply but only those individuals selected for further consideration will be contacted. Headwaters Health Care Centre is an inclusive and equal opportunity employer and supports the compliance of the Accessibility for Ontarians with Disabilities Act (AODA). If you have a need for an accommodation, please contact Human Resources so that appropriate arrangements can be made. Headwaters Health Care Centre is a smoke free facility. Smoking is not permitted on hospital properties. We thank everyone who works at or visits our hospitals for respecting this healthy initiative. We are also a scent-free environment for all employees and visitors. All job offers will require compliance with our COVID-19 Vaccination Policy for proof of full vaccination unless provided with a medical exemption or an accommodation under the Ontario Human Rights Code.
University of Alberta
The AVP (Student Experience) and Dean of Students support all students — undergraduate and graduate — in the pursuit of academic and personal success. The AVP (Student Experience) and Dean of Students collaborates with faculties, offices, and services across all campuses to deliver effective programming and provides leadership on university policies and initiatives. The Office of the Dean of Students coordinates many services that strive to create diverse and inclusive support in all stages of the student experience, including: academic resources, career and professional development health & wellness services, and community resources.
Reporting to the Associate Vice-President (Student Experience), the Assistant Dean, Community Wellness and Sexual Violence Supports is responsible for ensuring that members of the University of Alberta community, including students, have access to efficient and high-quality wellness programs and services. The Assistant Dean will work as part of the Dean of Students’ (DoS) Senior Leadership Team to deliver and evaluate an integrated system of wellness supports that strengthen individual and community mental health and well-being, and deliver prevention and support services related to sexual and gender-based violence. The Assistant Dean provides tactical and operational leadership to the Community Wellness Supports unit and the Sexual Assault Centre (SAC), overseeing a multi-disciplinary team that includes psychological support and crisis management services for sexual and/or gender based violence survivors, community well-being programs, and health promotion and educational initiatives.
The Assistant Dean is accountable for the effective management of all aspects of the Community Wellness portfolio, including its programs, services, and operations. Major areas of responsibility include: management of personnel, strategic planning, decision making at both the unit and departmental levels, developing and monitoring the annual budget and strategic priorities for the assigned areas of accountability, community partnerships and engagement, overall service management, and contributing to special projects, where needed. The Assistant Dean provides support, connections, education, and choice as it relates to community wellness; and engages in crisis intervention support and works in partnership with the Office of the Vice-Provost (EDI) on the delivery of sexual and/or gender violence education and support.
Duties
Strategic Planning and Leadership
Responsible for the overall development, implementation, and evaluation of specialized services in support of community wellness and sexual violence services for the University of Alberta campus community in the context of the University’s strategic vision and other relevant strategic documents.
Develops, implements, maintains, and evaluates strategic plans and initiatives for the Community Wellness and Sexual Violence Supports portfolio and ensures their alignment with the strategic vision for the Office of the Dean of Students (DoS) and Office of the Provost and VP (Academic).
As a key member of the DoS Senior Leadership Team, works collaboratively to develop wellness programs and initiatives that enhance the university experience and meet the diverse needs of the community, which includes students, faculty, and staff.
Plans and implements program changes, as required, to better serve the needs of the community, when gaps or improvements are identified.
Manage a complex budget; identifies financial priorities of the portfolio to ensure effective and sustainable delivery of core activities of the Community Wellness and survivor support teams.
Leads the development and implementation of efforts that measure the effectiveness of portfolio programs and services, and evaluates the current and future needs of the campus community in support of community wellness and sexual violence supports.
Guides the development and approval of new policies, procedures, and practices related to Community Wellness, as required, and works in partnership with the Lead, Sexual and Gender-Based Violence Response on implementation of Sexual and Gender-Based Violence and other relevant policies and procedures.
Works with AVP to set annual benchmarks, forecast future initiatives, and evaluate past strategic projects to advance the community wellness mandate of the portfolio.
Provides regular reporting related to program information, usage statistics, successes and challenges, as well as client feedback, as needed by the AVP, project partners, external community partners, and grant funders.
Maintain deep knowledge, skills, and competencies in the areas of student support, community engagement, health promotion, volunteer management, and innovative sexual violence support services.
Accountable for the safety and legal liability associated with the operation and provision of the wellness services in the portfolio. Such risk and liability includes, but is not limited to financial risks, reputational risks, and regulatory compliance.
Human Resource Management
Provides leadership and direction to a multi-disciplinary team, including health professionals, support staff, and volunteers.
Fosters a collaborative environment in support of service delivery and professional growth and development.
Chair regular individual and team meetings to facilitate communication, teamwork, problem resolution, and engage staff in planning and program activities, as appropriate.
Accountable for the overall management of the Community Wellness and Sexual Violence Support staff and student volunteers, in accordance with human resource best practices and university policies and procedures, legislative requirements, professional college guidelines, and relevant collective agreements.
Collaborates with the DoS General Manager and other senior leaders on matters related to staff development, performance management, and recruitment and hiring.
Service Management
Maintains overall accountability for all Community Wellness Support and survivor support services, outreach, and the SAC education program, including individual and/or group counselling, educational workshop delivery, and outreach programming. Monitor staffing and clinical service needs, particularly as they relate to the Sexual Violence Psychological Support Team.
Ensures effective and consistent service delivery related to sexual assault survivor therapeutic and crisis intervention support, and educational initiatives in support of community wellness and sexual violence survivor support across all three U of A campuses.
Working in partnership with the Lead, Sexual and Gender-Based Violence Response, ensures that students and staff who are responding to complex disclosures of sexual violence and/or gender based violence have appropriate training and support.
Works closely with the Counselling and Clinical Services unit as it relates to crisis intervention and psychotherapy using a multi-modal approach to service delivery.
Plans, coordinates, and carries out ongoing training and services that support clinical growth and development and have relevance to the population primarily served by the SAC psychologists, namely post-secondary students.
Serves as the SAC Privacy Officer on behalf of the AVP, ensuring that program policies, practices, and procedures are consistent with relevant legislation (e.g. FOIP, HIA, etc.).
Maintains close relationships with the Helping Individuals at Risk (HIAR) services and
the Lead, Sexual and Gender-Based Violence Response and operates as the contact point for disseminating critical and time-sensitive information to the support and response team regarding students of concern in accordance with applicable legislation.
Manages requests from the campus community for outreach programming involving educational, collaborative, and consultative services.
Oversees and supports problem solving regarding daily service issues, including facility maintenance and resourcing; basic information technology issues; staff questions regarding service provision, applying various policy and procedures, addressing stakeholder and staff concerns, and managing complex client situations.
Oversight of Crisis Intervention Support, Systems Navigation, and Education
Oversees the provision of specialized crisis intervention support; ongoing emotional stabilization and therapeutic bridging; and sexual assault and gender-based violence information and resources to individuals who have been affected by sexual and gender-based violence, including extensive follow-up sessions, through a variety of mediums (in-person, virtual, phone, and email), specifically to clients navigating complex situations.
Where appropriate, assesses clients for potential risk of harm to self and/or others, makes appropriate referrals to relevant on- and off-campus resources, and reports information appropriately to relevant bodies (e.g., AVP, Dean of Students, Helping Individuals At Risk, Student Care Team, UAPS, Edmonton Police Services, etc.).
Consults with members of the SAC Psychological Support Team on clients that are especially complex and sensitive and that may need to be escalated or that appear to be an emerging risk (moving towards imminent or urgent) and need to be referred to specialty services or agencies.
Remains current on best and emerging practices, and all policies and procedures, with regards to anti-sexual and gender-based violence advocacy and crisis intervention support.
Campus and Community Engagement and Partnership
Builds and maintains collaborative relationships and partnerships with other campus service providers, subject matter experts, and external community services (e.g., Sexual Assault Centre of Edmonton, Alberta Association of Alberta Sexual Assault Services) to ensure the effective and seamless delivery of wellness services.
Liaises with local, provincial, and federal officials to address service needs and advocate for community best practices and resources, in partnership with the Lead, Sexual and Gender-Based Violence Response.
Works closely with the U of A’s Lead, Sexual and Gender-Based Violence Response in the Office of the Vice-Provost, Equity, Diversity, and Inclusion to ensure an effective and coordinated institutional response to instances of sexual and/or gender-based violence experienced by individuals across the U of A’s three academic campuses.
Collaborates on delivering programs and initiatives with DoS senior leaders and students, staff, faculty, and those actively engaged in the work of Indigenization and equity, diversity, and inclusion.
Collaborates with other campus and broader community partners who are responsible for community wellness, including but not limited to Health and Wellness Services, University of Alberta Protective Services (UAPS), Office of Safe Disclosure and Human Rights (OSDHR) Helping Individuals at Risk (HIAR), International Student Services, etc.
Liaises with the Office of Advancement to collaborate on corporate and external advancement projects in support of community wellness and sexual violence support
Works with AVP to research, prepare, and submit grant applications, reports and proposals that align with the values and strategic priorities of the portfolio, DoS, and the U of A
Accountable for the development and implementation of grant evaluation frameworks and the analysis of data to ensure effective stewardship of funding and resources.
Special Projects and Activities
Supports and implements broader communications initiatives regarding community wellness initiatives, anti-sexual and gender-based violence advocacy and sexual and gender-based violence prevention from the SAC.
Serves on various working groups and committees with the aim of improving the institutional prevention of, and response to, sexual and gender-based violence, as well as those furthering the project of equity, diversity, and inclusion more generally on campus.
Minimum Qualifications
Minimum of a master’s degree or extensive related experience in a related field (e.g., public health, social work, psychology, business administration).
Three to five years providing specialized sexual and gender based violence specific crisis intervention or clinical support, implementing community health and wellness initiatives, and/or delivering sexual violence educational programming
Demonstrated leadership skills, including strategic planning and financial management, with a focus on community health and interdisciplinary practice models
Progressive supervisory experience, ideally in a post-secondary environment.
Training, knowledge, and professional competencies related to the increasing complexity, severity, and chronicity of health and wellness concerns among post-secondary students.
Knowledge of community resources available to individuals who have experienced sexual or gender-based violence, are in crisis, and/or are in need of specialized mental health services as well as the ability to facilitate appropriate client referrals.
Comprehensive knowledge of university policies and procedures, including human resources, financial services, and supply management services.
Experience administering confidential information in accordance with HIA and FOIPP Act
Working knowledge of relevant federal and provincial legislation; governing policies and guidelines pertaining to mental health professionals and their respective professional associations; and applicable university codes, policies, and procedures.
Highly developed problem solving, analytical, and critical thinking skills
Extensive knowledge of business functions, including program evaluation, administration, finance and accounting, communications, human resources, risk management, marketing, quality assurance, and stakeholder engagement.
Comprehensive interpersonal and project planning and leadership skills with the ability to provide feedback for improvement.
Excellent written and oral communication skills with a focus on report writing, stakeholder engagement, and service documentation.
Excellent emotional regulation skills required
Working knowledge of the complexities associated with implementing programs and services rooted in decolonization, equity, diversity, and inclusion, and experience providing meaningful services to equity deserving groups.
Interpersonal and management skills necessary to oversee a multi-disciplinary team comprised of psychologists, social workers, non-academic programming staff, and student volunteers.
Ability to provide information and professional advice and direction to all levels of staff, including senior university administrators, staff, faculty, physicians, nurses, psychologists, social workers, and administrative team members
Strong presentation, communication, and public speaking skills.
Preferred Qualifications
Strong understanding of the Health Professions Act with the ability to innovatively navigate the nuances of a campus community wellness setting
Experience in the health disciplines would be an asset.
Significant related experience managing in a healthcare field would be an asset.
Location
Edmonton, Alberta, Canada
Application Instructions
To learn more about this impactful leadership opportunity with the University of Alberta, please submit a comprehensive resume along with a cover letter in confidence to Jane Griffith ( jane@griffithgroup.ca ) and/or Caroline McLean ( caroline@griffithgroup.ca ) or visit: https://griffithgroup.ca/university-of-alberta-assistant-dean-community-wellness-sexual-violence-supports/
Canadian Citizens and Permanent Residents:
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. If suitable Canadian citizens or permanent residents cannot be found, other individuals will be considered. As part of the Temporary Foreign Worker Program requirements, the university must conduct recruitment efforts to hire Canadians and permanent residents before offering a job to a temporary foreign worker. To ensure we remain in compliance with these regulations, please include the appropriate statement in your application "I am a Canadian Citizen/Permanent Resident" or "I am not a Canadian Citizen/Permanent Resident".
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
The University of Alberta is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, Métis and Inuit; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the University to apply.
The AVP (Student Experience) and Dean of Students support all students — undergraduate and graduate — in the pursuit of academic and personal success. The AVP (Student Experience) and Dean of Students collaborates with faculties, offices, and services across all campuses to deliver effective programming and provides leadership on university policies and initiatives. The Office of the Dean of Students coordinates many services that strive to create diverse and inclusive support in all stages of the student experience, including: academic resources, career and professional development health & wellness services, and community resources.
Reporting to the Associate Vice-President (Student Experience), the Assistant Dean, Community Wellness and Sexual Violence Supports is responsible for ensuring that members of the University of Alberta community, including students, have access to efficient and high-quality wellness programs and services. The Assistant Dean will work as part of the Dean of Students’ (DoS) Senior Leadership Team to deliver and evaluate an integrated system of wellness supports that strengthen individual and community mental health and well-being, and deliver prevention and support services related to sexual and gender-based violence. The Assistant Dean provides tactical and operational leadership to the Community Wellness Supports unit and the Sexual Assault Centre (SAC), overseeing a multi-disciplinary team that includes psychological support and crisis management services for sexual and/or gender based violence survivors, community well-being programs, and health promotion and educational initiatives.
The Assistant Dean is accountable for the effective management of all aspects of the Community Wellness portfolio, including its programs, services, and operations. Major areas of responsibility include: management of personnel, strategic planning, decision making at both the unit and departmental levels, developing and monitoring the annual budget and strategic priorities for the assigned areas of accountability, community partnerships and engagement, overall service management, and contributing to special projects, where needed. The Assistant Dean provides support, connections, education, and choice as it relates to community wellness; and engages in crisis intervention support and works in partnership with the Office of the Vice-Provost (EDI) on the delivery of sexual and/or gender violence education and support.
Duties
Strategic Planning and Leadership
Responsible for the overall development, implementation, and evaluation of specialized services in support of community wellness and sexual violence services for the University of Alberta campus community in the context of the University’s strategic vision and other relevant strategic documents.
Develops, implements, maintains, and evaluates strategic plans and initiatives for the Community Wellness and Sexual Violence Supports portfolio and ensures their alignment with the strategic vision for the Office of the Dean of Students (DoS) and Office of the Provost and VP (Academic).
As a key member of the DoS Senior Leadership Team, works collaboratively to develop wellness programs and initiatives that enhance the university experience and meet the diverse needs of the community, which includes students, faculty, and staff.
Plans and implements program changes, as required, to better serve the needs of the community, when gaps or improvements are identified.
Manage a complex budget; identifies financial priorities of the portfolio to ensure effective and sustainable delivery of core activities of the Community Wellness and survivor support teams.
Leads the development and implementation of efforts that measure the effectiveness of portfolio programs and services, and evaluates the current and future needs of the campus community in support of community wellness and sexual violence supports.
Guides the development and approval of new policies, procedures, and practices related to Community Wellness, as required, and works in partnership with the Lead, Sexual and Gender-Based Violence Response on implementation of Sexual and Gender-Based Violence and other relevant policies and procedures.
Works with AVP to set annual benchmarks, forecast future initiatives, and evaluate past strategic projects to advance the community wellness mandate of the portfolio.
Provides regular reporting related to program information, usage statistics, successes and challenges, as well as client feedback, as needed by the AVP, project partners, external community partners, and grant funders.
Maintain deep knowledge, skills, and competencies in the areas of student support, community engagement, health promotion, volunteer management, and innovative sexual violence support services.
Accountable for the safety and legal liability associated with the operation and provision of the wellness services in the portfolio. Such risk and liability includes, but is not limited to financial risks, reputational risks, and regulatory compliance.
Human Resource Management
Provides leadership and direction to a multi-disciplinary team, including health professionals, support staff, and volunteers.
Fosters a collaborative environment in support of service delivery and professional growth and development.
Chair regular individual and team meetings to facilitate communication, teamwork, problem resolution, and engage staff in planning and program activities, as appropriate.
Accountable for the overall management of the Community Wellness and Sexual Violence Support staff and student volunteers, in accordance with human resource best practices and university policies and procedures, legislative requirements, professional college guidelines, and relevant collective agreements.
Collaborates with the DoS General Manager and other senior leaders on matters related to staff development, performance management, and recruitment and hiring.
Service Management
Maintains overall accountability for all Community Wellness Support and survivor support services, outreach, and the SAC education program, including individual and/or group counselling, educational workshop delivery, and outreach programming. Monitor staffing and clinical service needs, particularly as they relate to the Sexual Violence Psychological Support Team.
Ensures effective and consistent service delivery related to sexual assault survivor therapeutic and crisis intervention support, and educational initiatives in support of community wellness and sexual violence survivor support across all three U of A campuses.
Working in partnership with the Lead, Sexual and Gender-Based Violence Response, ensures that students and staff who are responding to complex disclosures of sexual violence and/or gender based violence have appropriate training and support.
Works closely with the Counselling and Clinical Services unit as it relates to crisis intervention and psychotherapy using a multi-modal approach to service delivery.
Plans, coordinates, and carries out ongoing training and services that support clinical growth and development and have relevance to the population primarily served by the SAC psychologists, namely post-secondary students.
Serves as the SAC Privacy Officer on behalf of the AVP, ensuring that program policies, practices, and procedures are consistent with relevant legislation (e.g. FOIP, HIA, etc.).
Maintains close relationships with the Helping Individuals at Risk (HIAR) services and
the Lead, Sexual and Gender-Based Violence Response and operates as the contact point for disseminating critical and time-sensitive information to the support and response team regarding students of concern in accordance with applicable legislation.
Manages requests from the campus community for outreach programming involving educational, collaborative, and consultative services.
Oversees and supports problem solving regarding daily service issues, including facility maintenance and resourcing; basic information technology issues; staff questions regarding service provision, applying various policy and procedures, addressing stakeholder and staff concerns, and managing complex client situations.
Oversight of Crisis Intervention Support, Systems Navigation, and Education
Oversees the provision of specialized crisis intervention support; ongoing emotional stabilization and therapeutic bridging; and sexual assault and gender-based violence information and resources to individuals who have been affected by sexual and gender-based violence, including extensive follow-up sessions, through a variety of mediums (in-person, virtual, phone, and email), specifically to clients navigating complex situations.
Where appropriate, assesses clients for potential risk of harm to self and/or others, makes appropriate referrals to relevant on- and off-campus resources, and reports information appropriately to relevant bodies (e.g., AVP, Dean of Students, Helping Individuals At Risk, Student Care Team, UAPS, Edmonton Police Services, etc.).
Consults with members of the SAC Psychological Support Team on clients that are especially complex and sensitive and that may need to be escalated or that appear to be an emerging risk (moving towards imminent or urgent) and need to be referred to specialty services or agencies.
Remains current on best and emerging practices, and all policies and procedures, with regards to anti-sexual and gender-based violence advocacy and crisis intervention support.
Campus and Community Engagement and Partnership
Builds and maintains collaborative relationships and partnerships with other campus service providers, subject matter experts, and external community services (e.g., Sexual Assault Centre of Edmonton, Alberta Association of Alberta Sexual Assault Services) to ensure the effective and seamless delivery of wellness services.
Liaises with local, provincial, and federal officials to address service needs and advocate for community best practices and resources, in partnership with the Lead, Sexual and Gender-Based Violence Response.
Works closely with the U of A’s Lead, Sexual and Gender-Based Violence Response in the Office of the Vice-Provost, Equity, Diversity, and Inclusion to ensure an effective and coordinated institutional response to instances of sexual and/or gender-based violence experienced by individuals across the U of A’s three academic campuses.
Collaborates on delivering programs and initiatives with DoS senior leaders and students, staff, faculty, and those actively engaged in the work of Indigenization and equity, diversity, and inclusion.
Collaborates with other campus and broader community partners who are responsible for community wellness, including but not limited to Health and Wellness Services, University of Alberta Protective Services (UAPS), Office of Safe Disclosure and Human Rights (OSDHR) Helping Individuals at Risk (HIAR), International Student Services, etc.
Liaises with the Office of Advancement to collaborate on corporate and external advancement projects in support of community wellness and sexual violence support
Works with AVP to research, prepare, and submit grant applications, reports and proposals that align with the values and strategic priorities of the portfolio, DoS, and the U of A
Accountable for the development and implementation of grant evaluation frameworks and the analysis of data to ensure effective stewardship of funding and resources.
Special Projects and Activities
Supports and implements broader communications initiatives regarding community wellness initiatives, anti-sexual and gender-based violence advocacy and sexual and gender-based violence prevention from the SAC.
Serves on various working groups and committees with the aim of improving the institutional prevention of, and response to, sexual and gender-based violence, as well as those furthering the project of equity, diversity, and inclusion more generally on campus.
Minimum Qualifications
Minimum of a master’s degree or extensive related experience in a related field (e.g., public health, social work, psychology, business administration).
Three to five years providing specialized sexual and gender based violence specific crisis intervention or clinical support, implementing community health and wellness initiatives, and/or delivering sexual violence educational programming
Demonstrated leadership skills, including strategic planning and financial management, with a focus on community health and interdisciplinary practice models
Progressive supervisory experience, ideally in a post-secondary environment.
Training, knowledge, and professional competencies related to the increasing complexity, severity, and chronicity of health and wellness concerns among post-secondary students.
Knowledge of community resources available to individuals who have experienced sexual or gender-based violence, are in crisis, and/or are in need of specialized mental health services as well as the ability to facilitate appropriate client referrals.
Comprehensive knowledge of university policies and procedures, including human resources, financial services, and supply management services.
Experience administering confidential information in accordance with HIA and FOIPP Act
Working knowledge of relevant federal and provincial legislation; governing policies and guidelines pertaining to mental health professionals and their respective professional associations; and applicable university codes, policies, and procedures.
Highly developed problem solving, analytical, and critical thinking skills
Extensive knowledge of business functions, including program evaluation, administration, finance and accounting, communications, human resources, risk management, marketing, quality assurance, and stakeholder engagement.
Comprehensive interpersonal and project planning and leadership skills with the ability to provide feedback for improvement.
Excellent written and oral communication skills with a focus on report writing, stakeholder engagement, and service documentation.
Excellent emotional regulation skills required
Working knowledge of the complexities associated with implementing programs and services rooted in decolonization, equity, diversity, and inclusion, and experience providing meaningful services to equity deserving groups.
Interpersonal and management skills necessary to oversee a multi-disciplinary team comprised of psychologists, social workers, non-academic programming staff, and student volunteers.
Ability to provide information and professional advice and direction to all levels of staff, including senior university administrators, staff, faculty, physicians, nurses, psychologists, social workers, and administrative team members
Strong presentation, communication, and public speaking skills.
Preferred Qualifications
Strong understanding of the Health Professions Act with the ability to innovatively navigate the nuances of a campus community wellness setting
Experience in the health disciplines would be an asset.
Significant related experience managing in a healthcare field would be an asset.
Location
Edmonton, Alberta, Canada
Application Instructions
To learn more about this impactful leadership opportunity with the University of Alberta, please submit a comprehensive resume along with a cover letter in confidence to Jane Griffith ( jane@griffithgroup.ca ) and/or Caroline McLean ( caroline@griffithgroup.ca ) or visit: https://griffithgroup.ca/university-of-alberta-assistant-dean-community-wellness-sexual-violence-supports/
Canadian Citizens and Permanent Residents:
All qualified candidates are encouraged to apply; however, Canadians and permanent residents will be given priority. If suitable Canadian citizens or permanent residents cannot be found, other individuals will be considered. As part of the Temporary Foreign Worker Program requirements, the university must conduct recruitment efforts to hire Canadians and permanent residents before offering a job to a temporary foreign worker. To ensure we remain in compliance with these regulations, please include the appropriate statement in your application "I am a Canadian Citizen/Permanent Resident" or "I am not a Canadian Citizen/Permanent Resident".
At the University of Alberta, we are committed to creating an inclusive and accessible hiring process for all candidates. If you require accommodations to participate in the interview process, please let us know at the time of booking your interview and we will make every effort to accommodate your needs.
The University of Alberta is committed to an equitable, diverse, and inclusive workforce. We welcome applications from all qualified persons. We encourage women; First Nations, Métis and Inuit; members of visible minority groups; persons with disabilities; persons of any sexual orientation or gender identity and expression; and all those who may contribute to the further diversification of ideas and the University to apply.