Chief Executive Officer - YouthLink

  • Promeus
  • Apr 05, 2021
Full time CEO

Job Description

Chief Executive Officer

YouthLink began as The Big Sister Association of Toronto in 1914. In the 1970s the organization became Huntley Youth Services and, later, YouthLink. As a resource for youth and their families in Scarborough and Toronto 2,344 new clients received services and there were 79,000 client contacts with staff in 2020. 

The organization provides a range of services, over several sites, which are offered free of charge. YouthLink supports youth, with over 26 different programs and services, in an environment that respects race, culture, ethnicity, language, gender identity, sexual orientation, religion, and income. Diversity at YouthLink is reflected by the broad representation of community among staff, volunteers, and the Board of Directors.

For additional information about YouthLink, visit their website at

The Position

YouthLink is seeking an exceptional leader for the role of Chief Executive Officer (CEO). The CEO will be a strong voice and key spokesperson for youth mental health services. She/he will have the mandate to lead a dynamic organization and leverage its expertise, capacity, and dedication.

The CEO is accountable for the leadership, direction, funding, and day-to-day management of all operations of the organization. Responsible to the Board of Directors, the CEO will provide vision, leadership, and influence to lead the transformation and continued evolution of YouthLink during a time of change and opportunity. The CEO will provide authentic leadership while advancing the organization’s strategic directions, workplace culture, and partnerships. Further, this role will lead the overall business of the organization, including planning, developing, organizing, and administering all of YouthLink’s operations. This executive role requires a dynamic, adaptive, and resourceful leader who can effectively navigate through an ever-changing environment and complex stakeholder relationships, inspire commitment, and engage with diverse communities, staff, and the Board of Directors. The CEO will be a strong people leader with the ability to foster a safe and supportive environment for staff while effectively championing a client-centred agenda.

Key leadership initiatives for the new CEO will be to:

  • Support the organization in its achievement of key strategic and operational initiatives to promote a culture of excellence and quality client service.
  • Facilitate planning and implementation of engagement strategies that effectively integrate client needs and preferences into programs and services.
  • Facilitate networks that strengthen YouthLink’s relationship with system partners to improve client access and coordination of services.
  • Continue YouthLink’s focus on anti-black racism and its strategy to promote anti-racism, equity, inclusion and trust in the communities it serves
  • Foster professional development, self care, and continuous learning opportunities for staff.
  • Provide leadership for best operational practices and develop creative strategies to evolve service goals to meet opportunities for effective service delivery.
  • Foster strategic partnerships and maintain effective, collaborative relationships with funders and donors.


You will have at least ten years of progressive leadership experience in a similar environment with a track record of leading clinical or client-facing services in a unionized environment. In addition to having strong credentials, the incumbent will be an exceptional relationship developer with a demonstrated ability to manage complex stakeholder relationships. To confidentially explore this opportunity, please email your resume, quoting the appropriate position title, to Judy Mandelman at

Job Category

Chief Executive Officer


Scarborough, ON