Vice President, Client Services - VHA Home HealthCare

  • Boyden
  • Apr 05, 2021
Full time Vice President

Job Description

Vice President, Client Services

VHA Home HealthCare

Creating opportunities for more independence; it’s what people in the community rely on us for and what VHA Home HealthCare (VHA) has offered for over 90 years. With over 3,000 health care professionals serving clients in seven Local Health Integration Networks (LHINs) in the GTA, London, Ottawa and Durham, VHA’s Client & Family Centered Care community based approach provides nursing, rehabilitation, personal support and home support services. Our caring, professional team offers spectacular care to Ontario seniors, families, adults and children living with disabilities or suffering from a chronic or terminal illness, helping them live life more independently, in comfort and with dignity.

An advocate and champion for client and family engagement and service excellence, the Vice President, Client Services (VP) is responsible for leading the ongoing development and delivery of all contracted publicly funded home care  services and community support programs offered by VHA. Reporting to the President & CEO, the VP works in close collaboration with the senior team in the areas of patient safety, quality and risk management, and with Client Service leaders to ensure the best possible client outcomes. The VP provides strategic input to the organization in the areas of new program development, service partnerships and business opportunities. In addition, the VP works closely with the VP Integrated Care and Partnerships to ensure the growth and success of VHA’s integrated care and Ontario Health team initiatives.

With established credibility and reputation as a leader within the community home health sector, the ideal candidate will bring a record of accomplishment in healthcare management at a senior level to this critical position. An inspirational and strategic leader, the VP will display an unparalleled passion for excellence and possess exemplary project management skills, superior business knowledge and a change management mindset. Current registration with a regulated health profession, a commitment to ongoing education/professional development and a relevant Masters degree is preferred.

For additional information, or to apply for this outstanding opportunity, please submit your application and related materials to Pamela Colquhoun ( Jim Stonehouse (, or Sharon Iadipaolo (

VHA Home HealthCare staff and service providers are privileged to work with people from all walks of life in their most personal environments. We embrace diversity in all its forms and reflect it in our workforce. VHA Home HealthCare services are available in more than 38 different languages. We are committed to a work environment that is free of racism, prejudice, discrimination and harassment and that supports inclusive client care. If you require accommodation at any point in the recruitment process, please let us know.

Job Category

Vice President


Toronto, Ontario