Clinical Manager, Mental Health and Behavioural Neurology

  • Baycrest
  • Feb 22, 2021
Full time Manager

Job Description

Baycrest Hospital has an opportunity for a

The Clinical Manager for Inpatient Mental Health and Behavioural Neurology is accountable for ensuring clinical and operational excellence in these areas. The Clinical Manager will be responsible for promoting outstanding patient and family experience by developing and supporting high performance teams while ensuring high quality, safe patient care. In collaboration with the leadership team, the Clinical Manager will support the development and implementation of program planning and the evaluation of services to meet the needs of the specific patient populations. The Clinical Manager will be a key leader, supporting Baycrest in implementing new directions consistent with the Baycrest strategic plan and other health system requirements and innovations. Communication and collaboration with patients and their families, interprofessional team members and system partners are core expectations of this role.

Responsibilities include but are not limited to:

  • Supports the interprofessional team in the development of solutions/service delivery that provides exceptional patient/family care
  • Supports the implementation of best practices, quality documentation practices and accountability models
  • Ensures an interprofessional approach to care, recognizing the unique contribution of each team member
  • Contributes to the organization and the program in the realization of Baycrest’s mission, vision, values and strategic plan
  • Champions innovation and seeks opportunities to work with organizational and external partners on complex health system issues
  • Supports the development and implementation of quality improvement processes, including metrics and performance indicators
  • Promotes a patient and family centred care approach, and responds effectively to and addresses issues identified by patients and family members in a timely fashion
  • Coaches, mentors, supports, and facilitates the creation and maintenance of an environment that fosters creativity, ethical decision-making and professional judgment
  • Promotes staff initiative, accountability and critical thinking skills in resolving clinical issues and conflict
  • Provides point of care resources to ensure safe and effective patient care
  • Identifies trends, issues and challenges requiring change in practice patterns or processes
  • Works collaboratively with the leadership team and taking joint accountability for patient outcomes, financial/operational budgets and utilization targets and overall unit performance.

Qualifications include but are not limited to:

  • Current membership in good standing with a Regulated Health Discipline Professional College in Ontario.
  • Master’s Degree
  • Significant experience in the field of Geriatrics, Mental Health and/or with management of Behavioural & Psychological Symptoms of Dementia
  • Strong financial management skills
  • Minimum 3 years of leadership and management experience, preferably in a Hospital environment
  • Proven communication, team building, problem solving and conflict resolution skills in an interprofessional team environment
  • Demonstrated effective and innovative leadership, critical thinking and judgment skills
  • Knowledge and skill in program development, implementation and evaluation
  • Current and valid Basic Cardiac Life Support (‘BCLS”) certification
  • Certification in PIECES, Crisis Prevention Institute (‘CPI’) and Gentle Persuasive Approaches (‘GPA’) an asset
  • Experienced with Hospital Information systems and Microsoft Office software applications required, familiarity with Meditech, Safety Event Reporting System (‘SERS’) an asset
  • Demonstrated on-going professional development and continuing education
  • Previous management experience in a unionized environment preferred

Job Category

Manager, Nurse Manager, Patient Care Manager


Toronto, ON